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« on: August 16, 2018, 01:08:42 PM »
mamvam
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 Huh?

Event Details For : RB592488152SG
Current Status : Record item customs information (Inb)
                           Retained by customs for unspecified reason


11/08/2018  16:14:14   India        CHENNAI (MADARS) AIR   Record item customs information (Inb)   Air       
Retention Reason : Retained by customs for unspecified reason

Started customs clearance process

2018-08-11 16:44:00 [GMT+8]

Held by customs

2018-08-10 18:12:36 [GMT+8]

Arrived at destination country

2018-08-10 11:05:00 [GMT+8]

Shipment with local shipping company

2018-08-10 11:04:00 [GMT+8]

Departed country of origin

2018-08-04 23:30:49 [GMT+8]

Shipment left country of origin warehouse

2018-08-03 14:42:12 [GMT+8]

Shipment accepted by airline

2018-08-03 14:42:12 [GMT+8]

Shipment at country of origin warehouse

2018-08-02 15:07:37 [GMT+8]

Shipment dispatched

2018-08-02 14:37:37 [GMT+8]

Waiting for pick up

2018-08-02 09:15:12 [GMT+8]

RB592488152SG.jpg
Retention Reason : Retained by customs for unspecified reason
* RB592488152SG.jpg (70.17 KB, 800x431 - viewed 6061 times.)
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« Reply #1 on: August 16, 2018, 02:10:07 PM »
Afterburn
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I know someone there....Ill get this package cleared mate don't worry
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« Reply #2 on: August 17, 2018, 10:10:02 AM »
Aravind298
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What was the parcel?
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« Reply #3 on: November 07, 2018, 10:58:28 AM »
vishu17
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Event Details For : RB641625166SG
Current Status : Record item customs information (Inb)
05/11/2018
14:56:16
India
MUMBAI AIR
Record item customs information (Inb)
Air
MUMBAI FOREIGN POST OFFICE
Retention Reason : Retained by customs for unspecified reason
03/11/2018
10:24:37
India
MUMBAI FOREIGN POST OFFICE
Send item to customs (Inb)
Air
MUMBAI FOREIGN POST OFFICE
 
01/11/2018
12:18:27
India
MUMBAI AIR
Transfer from office of exchange (Inb)
Air
MUMBAI FOREIGN POST OFFICE
 
01/11/2018
09:43:21
India
MUMBAI AIR
Receive item at office of exchange (Inb)
Air
MUMBAI AIRPORT SORTING OFFICE
 
31/10/2018
11:10:00
Singapore
SINGAPORE S06
Send item abroad (EDI-received)
Air
MUMBAI AIRPORT SORTING OFFICE
 
30/10/2018
22:26:00
Singapore
SINGAPORE S06
Insert item into bag (Otb)
Air
MUMBAI AIRPORT SORTING OFFICE


Please help, what to do?
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« Reply #4 on: November 07, 2018, 11:36:32 AM »
Imperial fire
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Keep calm and fly safe.



guys please mention what the parcel has, so that if anyone can help they will consider doing that...
otherwise nobody is gonna take the responsibility to get it cleared coz who knows what in it ..i hope you understand.
 i suppose its a diy rc project
i can help u out after 15th to clear it. until then try writing to them and explaining what it has, mostly they will clear it.
if u are in a college ask ur college to write a letter saying its for a college project etc
 or maybe other guys on forum will help u out.
its a shame that customs blocks 'drones' etc. even though they are being freely sold in the market at a higher price. :-/
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« Reply #5 on: November 07, 2018, 11:38:20 AM »
vishu17
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Its a laptop motherboard.
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« Reply #6 on: December 14, 2018, 07:24:13 PM »
Namrata1983
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Hello,

Please help me!!! I have ordered a Digital photo frame from Ali Express. Its is held by Chennai Customs for unspecified reason.

The parcel number is RP092901034CN. The value of the product is less than 4000 Rupees.

Thanks
Namrata

04 Dec 2018
17:19
Record item customs information (Inb). Retention reason: Retained by customs for unspecified reason. Next stop Chennai Madars Air
India, CHENNAI FOREIGN POST OFFICE
 INDIA POST
04 Dec 2018
17:19
Send item to customs (Inb). Next stop Chennai Madars Air
India, CHENNAI FOREIGN POST OFFICE
 INDIA POST
04 Dec 2018
17:19
Held by customs
CHENNAI FPO
 UNIVERSAL POSTAL UNION
04 Dec 2018
17:19
Item presented to import Customs
CHENNAI FPO
 UNIVERSAL POSTAL UNION
03 Dec 2018
12:55
Transfer from office of exchange (Inb). Next stop Chennai Madars Air
India, KOLKATA FOREIGN LCAO
 INDIA POST
03 Dec 2018
09:08
Receive item at office of exchange (Inb). Next stop Kolkata Airport Sorting Office
India, KOLKATA FOREIGN LCAO
 INDIA POST
03 Dec 2018
09:08
Arrival at inward office of exchange
KOLKATA APSO
 UNIVERSAL POSTAL UNION
03 Dec 2018
09:08
Item presented to import Customs
KOLKATA APSO
 UNIVERSAL POSTAL UNION
03 Dec 2018
01:08
Arrived at destination country
加尔各达
 CHINA POST
23 Nov 2018
08:27
Sent to next transit point
Guangzhou, Guangdong
 CHINA POST
22 Nov 2018
21:11
Handed over to airline
Guangzhou, Guangdong
 CHINA POST
22 Nov 2018
21:09
Arrived
Guangzhou, Guangdong
 CHINA POST
22 Nov 2018
13:58
Insert item into bag (Otb). Next stop Kolkata Airport Sorting Office
China, GUANGZHOU
 INDIA POST
22 Nov 2018
13:58
Departure from outward office of exchange
GUANGZHOU
 UNIVERSAL POSTAL UNION
22 Nov 2018
13:45
Sent to next transit point
Guangzhou, Guangdong
 CHINA POST
22 Nov 2018
13:39
Arrived
Guangzhou, Guangdong
 CHINA POST
22 Nov 2018
10:00
Send item abroad (EDI-received). Next stop Kolkata Airport Sorting Office
China, GUANGZHOU
 INDIA POST
21 Nov 2018
22:41
Parcel has been sealed
Guangzhou, Guangdong
 CHINA POST
20 Nov 2018
14:25
Customs clearance processing
Guangzhou, Guangdong
 CHINA POST
17 Nov 2018
20:23
Sent to next transit point
Guangzhou, Guangdong
 CHINA POST
17 Nov 2018
01:58
Arrived
Guangzhou, Guangdong
 CHINA POST
16 Nov 2018
01:32
Sent to next transit point
Guangzhou, Guangdong
 CHINA POST
16 Nov 2018
01:31
Sent to next transit point
Guangzhou, Guangdong
 CHINA POST
15 Nov 2018
23:18
Receive item from customer (Otb)
China, 51001020
 INDIA POST
15 Nov 2018
23:18
Posting/Collection
51001020
 UNIVERSAL POSTAL UNION
15 Nov 2018
15:19
Parcel has been received
Guangzhoushi
 CHINA POST
13 Nov 2018
01:47
Logistics order has been created
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« Reply #7 on: December 14, 2018, 07:25:30 PM »
Namrata1983
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Hello,

Please help me!!! I have ordered a Digital photo frame from Ali Express. Its is held by Chennai Customs for unspecified reason.

The parcel number is RP092901034CN. The value of the product is less than 4000 Rupees.

Thanks
Namrata

04 Dec 2018
17:19
Record item customs information (Inb). Retention reason: Retained by customs for unspecified reason. Next stop Chennai Madars Air
India, CHENNAI FOREIGN POST OFFICE
 INDIA POST
04 Dec 2018
17:19
Send item to customs (Inb). Next stop Chennai Madars Air
India, CHENNAI FOREIGN POST OFFICE
 INDIA POST
04 Dec 2018
17:19
Held by customs
CHENNAI FPO
 UNIVERSAL POSTAL UNION
04 Dec 2018
17:19
Item presented to import Customs
CHENNAI FPO
 UNIVERSAL POSTAL UNION
03 Dec 2018
12:55
Transfer from office of exchange (Inb). Next stop Chennai Madars Air
India, KOLKATA FOREIGN LCAO
 INDIA POST
03 Dec 2018
09:08
Receive item at office of exchange (Inb). Next stop Kolkata Airport Sorting Office
India, KOLKATA FOREIGN LCAO
 INDIA POST
03 Dec 2018
09:08
Arrival at inward office of exchange
KOLKATA APSO
 UNIVERSAL POSTAL UNION
03 Dec 2018
09:08
Item presented to import Customs
KOLKATA APSO
 UNIVERSAL POSTAL UNION
03 Dec 2018
01:08
Arrived at destination country
加尔各达
 CHINA POST
23 Nov 2018
08:27
Sent to next transit point
Guangzhou, Guangdong
 CHINA POST
22 Nov 2018
21:11
Handed over to airline
Guangzhou, Guangdong
 CHINA POST
22 Nov 2018
21:09
Arrived
Guangzhou, Guangdong
 CHINA POST
22 Nov 2018
13:58
Insert item into bag (Otb). Next stop Kolkata Airport Sorting Office
China, GUANGZHOU
 INDIA POST
22 Nov 2018
13:58
Departure from outward office of exchange
GUANGZHOU
 UNIVERSAL POSTAL UNION
22 Nov 2018
13:45
Sent to next transit point
Guangzhou, Guangdong
 CHINA POST
22 Nov 2018
13:39
Arrived
Guangzhou, Guangdong
 CHINA POST
22 Nov 2018
10:00
Send item abroad (EDI-received). Next stop Kolkata Airport Sorting Office
China, GUANGZHOU
 INDIA POST
21 Nov 2018
22:41
Parcel has been sealed
Guangzhou, Guangdong
 CHINA POST
20 Nov 2018
14:25
Customs clearance processing
Guangzhou, Guangdong
 CHINA POST
17 Nov 2018
20:23
Sent to next transit point
Guangzhou, Guangdong
 CHINA POST
17 Nov 2018
01:58
Arrived
Guangzhou, Guangdong
 CHINA POST
16 Nov 2018
01:32
Sent to next transit point
Guangzhou, Guangdong
 CHINA POST
16 Nov 2018
01:31
Sent to next transit point
Guangzhou, Guangdong
 CHINA POST
15 Nov 2018
23:18
Receive item from customer (Otb)
China, 51001020
 INDIA POST
15 Nov 2018
23:18
Posting/Collection
51001020
 UNIVERSAL POSTAL UNION
15 Nov 2018
15:19
Parcel has been received
Guangzhoushi
 CHINA POST
13 Nov 2018
01:47
Logistics order has been created
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« Reply #8 on: December 14, 2018, 10:32:10 PM »
K K Iyer
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@namrata1983,
Doubt if you have any connection with RC or model airplanes.
So why post your query on this forum? Who told you to post here?
And why post it twice?
This is not a customs clearing house, you know, so please refrain.
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« Reply #9 on: December 16, 2018, 10:19:58 AM »
Namrata1983
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Hello Iyer,

Yo dont need to be rude; In my google search for my query it directed me to here and I don't think I have done a criminal mistake.


And the members of the group sorry for my post.

Thanks
Namrata
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« Reply #10 on: December 16, 2018, 12:05:46 PM »
K K Iyer
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@namrata1983,

My apologies.
Guess I could have worded my response more politely.
Regards
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« Reply #11 on: December 16, 2018, 12:45:33 PM »
Shaqib19
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@Namrata1983 If its not a banned item then no need to worry.
You need to call them and ask the reason for retention.
Most of the time parcel is retained due to undervaluing of the product by seller.
You need to send them invoice and payment deduction details on their email.
It will be released soon but you need to pay upto 42% duty of the invoice value in this case.
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« Reply #12 on: December 16, 2018, 10:05:01 PM »
Namrata1983
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Thanks Iyer!
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« Reply #13 on: December 16, 2018, 10:06:59 PM »
Namrata1983
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Thank you for the response. Will try the suggestion.

Thanks
Namrata
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« Reply #14 on: December 16, 2018, 10:34:03 PM »
Imperial fire
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I SEE ZERO REASON for mr iyer to apologize.
this is a rc forum. every forum has its rules. i am a member of cycling, running, hiking groups too and all groups has zero tolerance for non related posts.

rule 101 is to contact the office directly thats held your parcel.
why spam a rc forum.
yes yes i get it you didnt mean to spam....we can have a endless discussion on that but cmon acknowledge general guidelines common to all forums..
regards!

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« Reply #15 on: December 16, 2018, 11:53:00 PM »
K K Iyer
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I guess politeness begets politeness.
I apologised for my tone having hurt the other person, not for the content of my response.

I am quite fed up with our forum having become a virtual clearing house for customs issues.
The truth is that people come across this forum when they google any customs issue.
And why is that?
Because our own members reply to such posts, either with the best of intentions to help, or to show off their knowledge of how to get customs clearance.

I request members to simply NOT RESPOND TO QUERIES UNCONNECTED TO OUR HOBBY.

I could of course have simply locked the thread so that no reply is possible.
I refrain, as I don’t think this forum owner likes that kind of censorship.
So I usually tell such posters to refrain, usually politely, but sometimes with irritation.
Amazingly, some later became my internet friends!

So, members, please stop responding to non hobby related posts
(remember the guy whose SHOES were stuck in customs, and he came here for help?
Or the lady whose FOOD PARCELS got stuck?)

Else moderators may have to become censorious  Grin
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« Reply #16 on: December 17, 2018, 11:35:43 AM »
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By The way "Plane Lover" she is ! as in her profile, she needed to create such a profile to post here, and of course rules for the posting are out there which were ignored . Iyer Sir apologies for such are not in your scope i believe, My Regards, and my 2 cents.

And, her parcel is already out for delivery , may have got delivered even as i write this.

2018-12-17 09:23
India, Tiruvallikkeni S.O, Send item out for physical delivery (Inb)

I am sure the Digital Photo frame can also be used to display Aircraft models.

Cheerio
« Last Edit: December 17, 2018, 11:53:50 AM by pnkyjs » Logged

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« Reply #17 on: April 10, 2019, 10:41:53 AM »
nitin_bangera
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Hello everyone I have a parcel from AliExpress, Retained by customs for unspecified reason, in Mumbai custom
RV854998167CN
It's held by customs from 8th of April.
What should I do now
Anyone to contact or it will get cleared on its own.
 It's just computer CPU cooler.
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