RC India

I just bought it from RC Bazaar.

They have half assembled it. I need help on how to fix wings and rudder and servos.

Can any1 from Mumbai HELP !

Wow nice model Aj... kinda confused as to how you gonna manage to fly it  :headscratch: , its clearly not a beginners model 

yea i know its a intermediate level plane, but i loved it.. :)
One of our forum user Vikalp (from Chembur, Mumbai) and me going to meet, he showed me some help for my RC installation.

Have sent you a PM with my contact number.

this forum is gr8 :) just love u all. i hopefully build the plane soon wit ur help

THANKS for help. Im going to hes place today for assembling my plane.

im still stuck at this... any help !

did u fly this plane?

NO :( Its still the same.. i had ordered RTF version(i paid extra for RTF word).. seller sent me ARF version.

Ajinkya
A big NO to your statement above. You paid for the components like servos, motor, esc and we did NOT charge you a single penny for fixing the servos, motor, soldering the esc and programming the radio.
And as clearly discussed with you and myself personally you had to fix the aileron servo as the wings had to be joined together and would have issues in transit the same goes for fixing LG’s too for which it was agreed by you.
FYI and as a reminder we went to the extent of opening the store at times like 12 and 1 midnight to talk to you on skype and getting the stuff fixed for you. The issue with you is you were sitting on a rocket and wanted everything done like yesterday if not the last century, you did also gave a hell of a time to my staff for delaying to send the missed wheel and LG wire by a day and stated that we have wasted “your time” and we did this assembly as a courtesy to you and not get finger pointed at “I paid for RTF and got a ARF”. Why should we go the extra mile to help anyone out if they are not courteous? 
From day one I have stated that, you need to get some basic help in gluing the hinges and fixing the ail servos and we did initiate this by video chat to you (and also I stated that I will put you on to someone close by to your place) but we stopped this as we don’t want to deal with people with an attitude as it will turn out to be a bad breath (which it did as I can see now) with what ever effort we put across. And again I am being very calm about the above situation and let us know if you require any help as we are open to praise and criticism both but with a better tone and manner.

Sujju

Hi Ajinkyax,
What happen????? .. i have given you Saurabhs number...i hope you had a word with him for your assembly issue...in case and if you wish you can come to Thane, i will help you on your assembly..
Sandeep

I wouldn't have bought the plane, if u stated this at start, and I had told u... I will pay you if its a RTF version.

Stop posting your TROLLZ , i just asked you i want a READY TO FLY version, i didnt knew u gona send me parts... dont troll now.. i still didnt wrote any bad feedback for rcbazaar.

Reply only if you wana help me.

Thankx, I will call u soon.

Ajinkya,
You still can send us the model back as is if not happy with our services we don't have any issues with this. The servo has to be fixed as stated earlier as i don't want this thread to slander away from its core so will end the discussion. We are here to help and will always be.

Sujju

+1 they did that for me too, in terms of customer support RCB has grown to mammoth proportions, Ajinkya, if you stay in this hobby for long you will realise, no LHS does what RCB did for you (like you said in your earlier posts, RCB +100, i echo that), i wish they do it for me too, so that i can concentrate on flying :) . that said, all the best for your maiden. Maiden it yourself, you will have fun

OK fine, as u hv decided to troll.

1. Please refund the money i will send u back the model.

2. U sent me a plane without wheels, you cud hv atleast soldered the battery.
3. on ur website chat u had told me this will be a RTF version.

4. I wasnt fighting with u.. did u see how long this post was inactive you only started blaming game.

5. Again, Send me money then u can fight as much long u want. Lets see if u can keep your word.

I again, i didnt posted any bad feedback for them.. Sujju only trolling here i dont know why.

---------- Forwarded message ----------
From: <noreply@zopim.com>
Date: Sun, Jan 1, 2012 at 11:06 AM
Subject: [ZOPIM] Transcript of your chat on 01 Jan 2012, 05:24 AM
To: ajinkyab1987@gmail.com



Chat started on 01 Jan 2012, 05:24 AM

(05:24:10) *** Ajinkya joined the chat ***
(05:24:11) Ajinkya: RC Ryan.. rtf !
(05:24:11) SYSTEM: Some information about Ajinkya (Powered by Rapleaf)
(05:24:11) SYSTEM: Gender: Male
(05:24:11) SYSTEM: Location: Mumbai, State of Maharashtra, India
(05:24:28) *** Helpdesk joined the chat ***
(05:24:33) Helpdesk: hi..
(05:24:38) Ajinkya: hi
(05:24:43) Helpdesk: give me a min pls.. am online with another person..
(05:25:03) Ajinkya: ok. also i added u on Skype
(05:25:07) Ajinkya: ..
(05:25:39) Helpdesk: thanks..
(05:29:15) Helpdesk: model: http://www.rcbazaar.com/products/627-pt20-ryan.aspx
(05:29:35) Helpdesk: servos: http://www.rcbazaar.com/products/799-avionic-metal-gear-9g-servo-av90mg.aspx
(05:29:43) Helpdesk: 3 nos.. will do
(05:30:02) Helpdesk: as the ail movements is managed by one central servo that
(05:30:11) Helpdesk: fits into the fuselage
(05:30:32) Ajinkya: but
(05:30:35) Helpdesk: esc: http://www.rcbazaar.com/products/804-avionic-40amp.aspx
(05:30:42) Ajinkya: i hv never assembed rc b4
(05:30:52) Helpdesk: ohhhhh
(05:31:10) Ajinkya: thats y asked rtf version
(05:31:20) Helpdesk: sorry i doint new this... all the kits that we have are combo rtf ones ...
(05:31:50) Ajinkya: i will buy but u guy will help me if i stuck ?
(05:32:07) Helpdesk: no probs any time :-)
(05:32:08) Helpdesk: or
(05:32:14) Helpdesk: i willl ask the guys here to assemble one for you.. but they will be a charge of rs 300 - 400 for this as it will take time and
(05:32:30) Helpdesk: will require soldering of deans and other fixtures too..
(05:32:34) Ajinkya: ok charge me 300
(05:32:37) Helpdesk: but
(05:32:52) Helpdesk: this will be ready only after 4-5 days as we have been extremly busy
(05:32:56) Helpdesk: if this is fine?...
(05:33:17) Ajinkya: yes
(05:33:19) Helpdesk: other wise iwould have asked the guys to do in 2-3 days itself
(05:33:21) Helpdesk: thanks then
(05:33:27) Helpdesk: i will ask them to call you
(05:33:33) Helpdesk: before we get this started...
(05:33:39) Ajinkya: ok
(05:33:40) Helpdesk: pls give me your number
(05:33:46) Ajinkya: *******498
(05:33:47) Helpdesk: and they will call you today
(05:33:49) Helpdesk: thanks
(05:33:49) Ajinkya: im from Mumbai
(05:33:51) Helpdesk: got it
(05:34:04) Ajinkya: skype id: ajinkya.steel
(05:34:08) Helpdesk: got it
(05:35:00) Helpdesk: thanks and we will keep in touch soon...
(05:35:17) Ajinkya: but how will i place order ?
(05:35:29) Helpdesk: pls hold on to the order
(05:35:42) Helpdesk: as we will send the link to you with all the required electronics and hte plane
(05:35:48) Helpdesk: and hte fixing charge...
(05:35:53) Ajinkya: ok
(05:36:03) Ajinkya: cool
(05:36:07) Ajinkya: bye then
(05:36:11) Helpdesk: take care sir
(05:36:15) Helpdesk: and have a good day
(05:36:16) Helpdesk: bye
(05:36:19) Ajinkya: bb
(05:36:22) *** Helpdesk left the chat ***
(05:36:50) *** Ajinkya left the chat ***
Zopim Technologies Pte Ltd - 8 Prince George's Park, Singapore 118407
Copyright (C) 2008-2010, Zopim Technologies Pte Ltd, All rights reserved.

---------- Forwarded message ----------
From: <noreply@zopim.com>
Date: Wed, Jan 4, 2012 at 11:50 PM
Subject: [ZOPIM] Transcript of your chat on 04 Jan 2012, 05:03 PM
To: ajinkyab1987@gmail.com



Chat started on 04 Jan 2012, 05:03 PM

(05:03:23) *** Ajinkya joined the chat ***
(05:03:23) Ajinkya: How do i place order for RC Ryan.. as per ur mail for RTF version !
(05:03:24) SYSTEM: Some information about Ajinkya (Powered by Rapleaf)
(05:03:24) SYSTEM: Gender: Male
(05:03:24) SYSTEM: Location: Mumbai, State of Maharashtra, India
(05:12:44) *** Helpdesk joined the chat ***
(05:12:51) Helpdesk: hi ajinkya.. this is sujju
(05:13:04) Helpdesk: i will do the rtf version for you on the site
(05:13:09) Helpdesk: and sleep today
(05:13:16) Helpdesk: that is a promise..
(05:13:28) Ajinkya: okay. so i will get to place order tmrow ?
(05:13:32) Helpdesk: yes
(05:13:36) Helpdesk: you definitely can
(05:13:39) Helpdesk: but tey to pick
(05:13:49) Helpdesk: this up early as we are making this combo only for you
(05:13:56) Helpdesk: it will on the last page
(05:14:02) Helpdesk: of the section
(05:14:11) Ajinkya: u confirming na u will attach all motor n aileron, rudder, elevator ?
(05:14:18) Ajinkya: i just hv to fix wings
(05:14:18) Helpdesk: yes we will...
(05:14:23) Helpdesk: that is right
(05:14:27) Ajinkya: ok cool
(05:14:42) Helpdesk: fixing will happen on monday and we will ship this item to you on tuesday
(05:14:43) Ajinkya: so i guess i will get to cut kits with my rc plane :P
(05:14:57) Helpdesk: :-)
(05:15:15) Helpdesk: again lean on a sim pls
(05:15:19) Helpdesk: learn
(05:15:26) Ajinkya: ok then gn. yea i will learn
(05:15:28) Ajinkya: thnx
(05:15:39) Helpdesk: and yes
(05:15:46) Helpdesk: fixing charges will not be there on the site
(05:15:50) Helpdesk: it wil state as super combo
(05:15:55) Ajinkya: ok
(05:16:00) Helpdesk: you can call the store in saturday
(05:16:07) Helpdesk: and dilip will give the cost to you
(05:16:11) Helpdesk: with the shipping cost
(05:16:19) Helpdesk: and we will ship the same to you on tuesday
(05:16:20) Helpdesk: but pls
(05:16:30) Ajinkya: ok
(05:16:32) Helpdesk: try to pick this up tomorrow itself as if someone
(05:16:40) Helpdesk: pick this rtf up then
(05:16:45) Helpdesk: we will have to do the entire combo again
(05:16:55) Helpdesk: hope you understand as its online
(05:16:58) Helpdesk: and everyone will
(05:16:59) Ajinkya: wht time u will add link ?
(05:17:00) Helpdesk: be able to see this
(05:17:11) Helpdesk: i will add in a couple of hours time
(05:17:13) Helpdesk: start now
(05:17:17) Helpdesk: startign now
(05:17:29) Ajinkya: sms me on phone
(05:17:34) Ajinkya: i will book at nite
(05:17:43) Helpdesk: give me you phone no again pls
(05:17:49) Ajinkya: i hope price is under 10k ?
(05:17:57) Ajinkya: *******498
(05:18:02) Helpdesk: got it
(05:18:12) Helpdesk: we will not change any things extra for the electronics
(05:18:19) Helpdesk: we will jsut bundle this for you on the website
(05:18:30) Helpdesk: so no hidden charges
(05:18:34) Ajinkya: ok
(05:18:50) Ajinkya: last query
(05:19:01) Helpdesk: ?
(05:19:02) Ajinkya: it will hv range of 300ft ?
(05:19:07) Ajinkya: 3000*
(05:19:23) Ajinkya: 1000m
(05:19:23) Helpdesk: haha... dont worry about the rnage its quite large enough.. manufacturer
(05:19:31) Helpdesk: claims its around 1km radius
(05:19:35) Ajinkya: cool
(05:19:51) Helpdesk: but i think its around 800 - 900 ft which i think is way too much
(05:19:57) Helpdesk: and pls dint fly
(05:20:01) Helpdesk: far away as at this range
(05:20:09) Helpdesk: you will not be able to see the plane itself
(05:20:20) Helpdesk: and yes we will require your id proof
(05:20:27) Helpdesk: as this will have a 2.4ghs tx
(05:20:35) Ajinkya: pan card ?
(05:20:39) Ajinkya: driving ?
(05:20:39) Helpdesk: and the WPC of india will require an id proof..
(05:20:50) Helpdesk: yes this is fine.. pan or dirving licence
(05:20:59) Ajinkya: ok yes i hv it
(05:21:05) Helpdesk: great
(05:21:13) Helpdesk: will text you once its done
(05:21:55) Helpdesk: i will
(05:22:01) Ajinkya: i hv driving lic only now
(05:22:02) Helpdesk: keep only one qty on the website
(05:22:13) Ajinkya: pancard im finding.. is it ok only driving id ?
(05:22:30) Helpdesk: this isfine
(05:22:54) Ajinkya: ok. yes missed call me im sleeping, my pc is on tought
(05:23:11) Ajinkya: or skype call, i hv added u already
(05:23:15) Helpdesk: ok
(05:23:27) Helpdesk: will give you a miss call
(05:23:52) Ajinkya: ok
(05:23:54) Ajinkya: bb gn
(05:24:01) Helpdesk: bye
(05:24:23) Ajinkya: :)
(06:20:00) *** Ajinkya left the chat ***
Zopim Technologies Pte Ltd - 8 Prince George's Park, Singapore 118407
Copyright (C) 2008-2010, Zopim Technologies Pte Ltd, All rights reserved.

Ajinkya
Pm me your bank details and money will be refunded tomorrow. I can't still understand trolling here :)
This part you have posted is the part conversation that we have had and unfortunately i cannot record telephonic conversations here and I don't want this thread to be the judge of what we are.
In fact we will refund the amount and you can choose to keep the model with you and it's electronics if you want and I don't have any issues with this.
What you need to learn is courtesy when you speak to people and also false statements that we charged you for RTF(check the amount you paid and we have not charged you for making this model). Intact we have spend for time and accessories from our pocket for what we have sent you. It's very simple to calculate add up the cost of the model and it's accessories that you have bought and you will get the figure that you paid not a penny has been charged for fixing anything here and if done the entire model with electronics if free for you as any case we will refund your money back. I specifically took up your case as you were a beginner and wanted to get you in this hobby to stay. Looks like its getting done otherwise here.
I see this as a lesson to us too on how far we should go and how far we shouldn't in helping out people like you. You have my email so send me ur account details and the refund will happens ASAP

Sujju

sent u my bank details.

We are in receipt of your email.

at ajinkya
with all do respect (just for a curiosity) :)
how old are you? whats your qualification?
are you working? 8-)

ajinkya

you should have done some homework before you ordered this model!

if you see my signature, you can see i also own a PT Ryan picked up from RcBazaar and even Sujju was with me when i maiden her, it is not a model for a beginner i did crash it on the first chuck!

IMHO posting a conversation which belongs to a corporate organization in a public forum is not a right way to argue your point.

RcBazaar still does not have a Six Sigma or ISO standards of operations, small error here and there will happen which i think is fine untill they ship the missing parts and consider that it was their fault!

looking at the pics you have attached, they have not attached the motor, and aileron servos which i think is perfectly fine as they have cut down on shipping charges, how do you expect them to attach the wings and ship it to your place knowing the fact the the courier guys just throw the parcels into moving containers!

Patience is required in this hobby, if not pls consider something else!

I guess sujju would have refunded back the amount you paid for, if i was in your shoe i would have sent the model back, your call on this!


 

A 80% arf model probably made 95% by rcb and handed over to Ajinkya  almost a month back and he is still not managed to understand the fixture , where as i guess most of us in this forum who has basic knowledge of aircraft and its aerodynamics would take less than 30 mns to put it together and up  in the air , this clearly shows the level of understanding here ....this guy is outside the paradigm    and we may be judging him from the inside ..he is clearly expecting something that flies rite out of the  box for him its as simple as up down left right and Ryan is a cool looking smiling aircraft  ,
no offense to anyone here ,its just my thought after going through the misunderstood exchanges posted

                                                                                                                                               Excuse the brevity 

Received the money back, shipping back to them now.