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Title: HITEC Radios : Service Center Post by: rcforall on May 21, 2012, 04:55:17 PM Hi All ,
We now are able to offer radio repair service for Hitec Products so now you can truly say Hitec has Sales and Service including warranty support right here in India . Thus becoming the first Branded Radio to offer customer support for its products. Contact : Office Phone : 044 32579937 E mail : rcforallin@gmail.com Rgds Sai Title: Re: HITEC Radios : Service Center Post by: roopeshkrishna on May 21, 2012, 05:29:56 PM Sai sir,its a long awaited need.. a million thanks.. peace of mind.. :salute: :hatsoff:
Title: Re: HITEC Radios : Service Center Post by: anwar on May 21, 2012, 05:40:49 PM :thumbsup:
Looks like this may be the first time a reseller is providing official service support for a branded radio in our country ? Title: Re: HITEC Radios : Service Center Post by: pravesh736 on May 21, 2012, 06:18:19 PM Anything on Hitec servos? Dnt mind wrong section
Title: Re: HITEC Radios : Service Center Post by: rcforall on May 21, 2012, 06:33:02 PM Servos in warranty we will coordinate with hitec and provide service where possible but we are also just starting on the service part hence we would need a lot of understanding and support from the community and customers as we will also be learning along the way.
Including servos. Rgds Sai Title: Re: HITEC Radios : Service Center Post by: roopeshkrishna on May 21, 2012, 06:43:00 PM :salute: :hatsoff:
Title: Re: HITEC Radios : Service Center Post by: mail4ajo on May 21, 2012, 07:23:32 PM This is a great start. Hope others come in too. Is this authorised service? Does the company provide training and development?
Title: Re: HITEC Radios : Service Center Post by: pravesh736 on May 21, 2012, 08:28:33 PM Thank u so much .. i understand .. just wanted to know if hitec provided its aweome servo service here too.
Title: Re: HITEC Radios : Service Center Post by: rcforall on May 21, 2012, 09:34:19 PM It is that we have started offering service back up for the products we sell and are looking at investing and building it up over a period of time .
Hope to have a proper functional service center by the year end. These are the first steps towards ensuring a proper after sales service for hitec in the long run . Right now we are looking at a limited local service and a single window contact point with hitec for service of products either on or off shore , over a period of time the on shore content will increase . That is our plan Sai |