RC India

General Topics => RC General Topics => Topic started by: kplkum on October 15, 2010, 08:50:23 PM



Title: Need help with customs
Post by: kplkum on October 15, 2010, 08:50:23 PM
anyone can help me i bought a rc jet plane from banana hobby.com. the y send me the item is in custom in delhi near bal bhawan office. i can take it from them they tooo much negitive to me. please help.


Title: Re: Need help with customs
Post by: anwar on October 21, 2010, 12:31:05 AM
Dealing with such agencies requires patience and some "people skills".  There are others threads here on the various ways people have got things out of customs.

Requesting someone from Delhi to assist via information at least, if possible.


Title: Re: Need help with customs
Post by: deepikarun on November 11, 2010, 01:25:34 PM
Hi All,

I have imported a Life Battery by EMS from Singapore on 09.11.2010

Today I happened to track the parcel on singapore speed post to find that the parcel is  : Held by Customs at Destination   

Please let me know is this normal and do i need to contact the customs people or will it be released automatically.

Looking forward to your kind feedback.

Thanks

Arun


Title: Re: Need help with customs
Post by: VC on November 11, 2010, 01:45:42 PM
I am probably facing the same fate for my HK 450 Heli despatched via EMS from Hong Kong on 5th Nov. Which is the site you are using to track the shipment?


Title: Re: Need help with customs
Post by: deepikarun on November 11, 2010, 01:47:11 PM
http://www.speedpost.com.sg/


Title: Re: Need help with customs
Post by: findvikas on November 11, 2010, 01:53:07 PM
Sir, try this one... this is Indian website to track any incoming shipment...

http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=XXXXXXXXXXXXXX

or simply, go to

http://ipsweb.ptcmysore.gov.in/ipswebtracking



Title: Re: Need help with customs
Post by: deepikarun on November 11, 2010, 02:02:12 PM
Hi Vikas,

Thanks for the link.

Will my parcel be delivered automatically or do i need to contact the customs people.

Thanks

Arun


Title: Re: Need help with customs
Post by: findvikas on November 11, 2010, 02:05:02 PM
You have to go there... usually they send a letter to inform you but that could take over a month and sometimes it never comes. Better to call the local GPO their and inquire by giving them the tracking ID. They should be able to tell you the status. Then you probably need to go to the Customs' office.


Title: Re: Need help with customs
Post by: findvikas on November 11, 2010, 02:05:49 PM
I am probably facing the same fate for my HK 450 Heli despatched via EMS from Hong Kong on 5th Nov. Which is the site you are using to track the shipment?

What's the status with your parcel, sir?


Title: Re: Need help with customs
Post by: VC on November 11, 2010, 02:20:42 PM
Zero = Zero!!!

I have checked all the sites and all they say is that it left HK on 5/11. My local EMS centre tells me that all parcels first reach Customs and only after they are satisfied, do they release it to the Postal Authorities.

If the Customs are not satisfied, they send you a registered letter which may or may not arrive at all. If you do get the letter then you have to furnish the necessary documents and/or visit them. So I probably need to go to Kolkata and spend more than the price of the Heli on my return airfare!

Catch 22 Situation : They have given me the Kolkata Customs phone numbers. However, if I call them, it may cause more complications for the parcel to be released. I guess, I just have to wait it out.

WARNING TO ALL: AVOID USING EMS.

Mera Bharat Mahaan! :bow:


Title: Re: Need help with customs
Post by: asinghatiya on November 11, 2010, 02:26:21 PM
Agree with VC, my Heli was detained for 1 month and I didnt received any communication from customs.  When I managed to track my parcel they said .... Items like this are never released by customs. He added that we have so many lying in our warehouse.

I like to suggest that for any RTF never use USPS parcel. Customs will always create a hassel.


Title: Re: Need help with customs
Post by: deepikarun on November 11, 2010, 02:28:04 PM
Coimbatore 0422-2300180

Just called up Coimbatore EMS and the lady who attended the call was very courteous.

She said that the parcel has just arrived at Chennai and should reach me in another 3 days time.

+1 Avoid EMS.

DHL is the best.

Thanks

Arun


Title: Re: Need help with customs
Post by: findvikas on November 11, 2010, 02:29:50 PM
So what I know and experienced atleast 3 times, the package "always" clear the "office of exchange" which happen to be the first port where it entered in India and they dispatch it to local custom office which happen to be GPO in your city. Postal Offices have a customs department as well where the EMS/Normal International post/parcels will go.

So maybe wait, or call the local GPO to confirm the status.

In my past 3 shipments, they always cleared the "office of exchange". Once it was Delhi, and two times it was Mumbai. First time when it was Mumbai, it had a invoice pasted on it with worth over $450 and total 12 items in it (clearly mentioned). It was not even marked as gift, yet it got cleared the "office of exchange" and they sent it over to Bangalore GPO. That was not even EMS, regular USPS shipment.


Title: Re: Need help with customs
Post by: findvikas on November 11, 2010, 02:30:54 PM
I just love to use EMS, and avoid DHL/Bluedart/Regular port whenever possible. Its just matter of your experience, mine was good so far.


Title: Re: Need help with customs
Post by: deepikarun on November 11, 2010, 03:20:59 PM
My parcel contains just the Life Battery alone.

Will there be any problem ?

Thanks

Arun


Title: Re: Need help with customs
Post by: VC on November 11, 2010, 04:42:30 PM
Incidentally, mine is NOT a RTF kit, it is a barebone kit + all the spares. It doesn't contain the Battery, Tx or Rx.


Title: Re: Need help with customs
Post by: deepikarun on November 11, 2010, 05:55:35 PM
Will the battery be a problem with the customs ?


Title: Re: Need help with customs
Post by: findvikas on November 11, 2010, 06:02:18 PM
Anything and everything could be a problem when dealing with customs... you can never predict them for sure. Usually it is not a problem, but as I said anything can be a problem :)


Title: Re: Need help with customs
Post by: deepikarun on November 11, 2010, 08:04:49 PM
 {:)}

Hurray! just checked the status on speedpost singapore.

The status has change to Departed from Destination Transit Centre   

Thanks

Arun


Title: Re: Need help with customs
Post by: mail4ajo on November 11, 2010, 08:28:46 PM
Guys, use this site for tracking. Gives a better picture.

http://ipsweb.ptcmysore.gov.in/ipswebtracking/


Title: Re: Need help with customs
Post by: deepikarun on November 11, 2010, 08:35:58 PM
http://ipsweb.ptcmysore.gov.in/ipswebtracking/ ----> Not updated. Last update was of yesterday.

But the Speed Post Singapore site is uptodate, last update today 2:00 pm.

Thanks

Arun


Title: Re: Need help with customs
Post by: mail4ajo on November 11, 2010, 08:45:36 PM
http://ipsweb.ptcmysore.gov.in/ipswebtracking/ ----> Not updated. Last update was of yesterday.

But the Speed Post Singapore site is uptodate, last update today 2:00 pm.

Thanks

Arun

Ok, I thought it worked. I saw that all my USPS and hobbycity shipments were updated better.


Title: Re: Need help with customs
Post by: xxkrishxx on November 11, 2010, 09:26:08 PM
My Hk order's ips website status is item received from customer..Status in Hongkong post website is pending for customs inspection in India..


Title: Re: Need help with customs
Post by: chokxxi90210 on November 11, 2010, 09:36:19 PM
VC dude, I'll suggest be patient with your 450 barebone, I got my J500 from HK in 15 days in Gujarat, Nehutech got his 450 barebone in 15 - 20 days in gujarat.....

If you call the EMS and / or customs, it will create unnecessary troubles for you.

I have got a 500 size heli kit, servos, ESC, Gyro from HK (all separate parcels) within 15 days flat without any problems.


Title: Re: Need help with customs
Post by: anwar on November 11, 2010, 11:03:13 PM
I think I will also join the gang of people who criticize RC India for too much HobbyKing shipping talk :giggle:

Basically, there are like 3 things...

1.  Shipped from HobbyKing, a parcel can take up to 45 days.  15 to 25 is normal.

2.  Tracking can be done using couple of websites.

3.  If it gets stuck in customs for over a week or so, better to take some action on it (like calling and/or visiting).

This is all that happens, and all that one needs to know.  Not sure everyone reporting the "current status" of their individual shipments is adding any value... except the "feel good" factor for people who have no issues with the shipments, and "heart break and pain" for others whose items are delayed or stuck in customs.

I am posting this based on private feedback of many, and is NOT AT ALL directed at anyone in particular :)

Most importantly, nobody is helping me summarize the Hobbyking related material into a nice FAQ, as suggested here :

http://www.rcindia.org/rc-outlets-and-resellers/anything-and-everything-hobby-king/msg33068/#msg33068   :(  :thumbsdown: :-X  :'(



Title: Re: Need help with customs
Post by: xxkrishxx on November 11, 2010, 11:30:21 PM
Anwar I think u have to start a separate section for Hobby king  :giggle:


Title: Re: Need help with customs
Post by: chokxxi90210 on November 11, 2010, 11:39:12 PM
Best is some LHS collaborates with HK and open a warehouse in India...  ;)


Title: Re: Need help with customs
Post by: findvikas on November 18, 2010, 10:08:11 AM
Who says it is slow, the IPS website shows that I had received the item on 16th Nov and it has been signed by me.. while I never received it and checked with post office, they told me they will deliver it today :)

http://ipsweb.ptcmysore.gov.in/ipswebtracking/ ----> Not updated. Last update was of yesterday.

But the Speed Post Singapore site is uptodate, last update today 2:00 pm.

Thanks

Arun


Title: Re: Need help with customs
Post by: asinghatiya on November 18, 2010, 10:31:22 AM
 ;D they are too futuristic....


Title: Re: Need help with customs
Post by: sharlock on November 18, 2010, 11:32:44 AM
The custom here in India is very bad.. simply hares people waste their time & money for no reason & they try to act over smart.

I also received a letter from the customs for my parcel in 2008.. They will make you wait for a entire day, make you run from one table to the other which is not my job at all & in the evening when i got my stuff the clerk smiles at me & asks for some money he was a mad F####. If you look at the post office how well it is maintained to me it looks like a junk yard a very untidy & unclean place.This is their culture..

My friends in UK & US never had a issue with customs when ordering stuff from abroad.


Title: Re: Need help with customs
Post by: anwar on November 18, 2010, 11:51:20 AM
Blanket criticism doesn't help :)  How many here religiously show true value on invoices ? 

Don't want to go philosophical on this, but people have to start feeling good about paying taxes, and that happens when they see their taxes put to good use (infrastructure, citizen services etc).


Title: Re: Need help with customs
Post by: asinghatiya on November 18, 2010, 11:54:32 AM
 {:)} :salute: Well said Anwar.


Title: Re: Need help with customs
Post by: sharlock on November 18, 2010, 12:07:17 PM
All things can be done in well disciplined manner if they follow the Govt rules rather than harnessing people & each & every one here in India knows how corrupt our Govt officials are. Why every time i have to go to the Post just to get my parcel... why cant they just deliver it to my door step is it a big deal ?? I have no issues paying taxes

My friends in UK & US never had issues with the customs ordering these hobby items every thing comes to their door step.


Title: Re: Need help with customs
Post by: asinghatiya on November 18, 2010, 12:17:17 PM
You just cant compare US and UK with India in certain areas. The difference lies in the philosophy and work culture we follow and they follow. Its not the people at execution level who are at fault, its a trickel down effect this culture flow from top to bottom.


Title: Re: Need help with customs
Post by: ujjwaana on November 18, 2010, 01:31:35 PM
Blanket criticism doesn't help :)  How many here religiously show true value on invoices ?  

Don't want to go philosophical on this, but people have to start feeling good about paying taxes, and that happens when they see their taxes put to good use (infrastructure, citizen services etc).

Why not! So that the Netas and bureaucratic siphon that money to their Swiss bank account. Anwar, just in recent times, corrupt Politicians have known to have robbed over :Rs: 2 Lackh-Carore (I can't even convert that in Metric-numbers)!! in just 2 scams!!

If I had an option not to pay taxes thru TDS, I would have let the tax men recovered it from me. SIC. I know Govt need money to run the country, but then what the use of it if such a large part goes in vain. Let the system collapse so the country is re-built from scratch again!

We threw the Brits back to their home land, where can we send our own corrupt people?
Just a pity there aren't any incorruptible leadership remaining which can inspire people for another 'Non-Co-operation movement' - 'No Taxation without (earnest) implementation'! Its  no wonder our own people have robbed us 1000 time more than the British what did, in less than 1/4 of the time!! Wonder if they used this efficiency in a constructive way.


Title: Re: Need help with customs
Post by: vinay on November 18, 2010, 05:56:52 PM
+1 ujjwal, what u say is 1000% true. Infrastructure? CRAAAAAAAAAAP. I still remember I would have fallen from the richmonde road flyover, If I hadent watched out ALL THOSE ditches on TOP of it!   :o Infrastructure to KILL?  :giggle: :giggle: :giggle: :giggle:

POLITICIANS SUCK. And I dont even have to * the word I just said!


Title: Re: Need help with customs
Post by: sharlock on November 18, 2010, 07:42:14 PM
Have you ever seen till this date a politician or a celebrity put behind bars.... for the crimes they committed here in this country you can own a AK 47 & still get a bail from the supreme court.. & still people admire him you know who he is??


Title: Re: Need help with customs
Post by: iamahuman on November 18, 2010, 08:08:15 PM
Great to see you guys using your right to free speech.I pretty much agree with all of what has been said here.


Title: Re: Need help with customs
Post by: ujjwaana on November 18, 2010, 08:45:38 PM
Have you ever seen till this date a politician or a celebrity put behind bars.... for the crimes they committed here in this country you can own a AK 47 & still get a bail from the supreme court.. & still people admire him you know who he is??

And still harmless hobby like Aero Modeling is a Hush-Hush affair due to overly incompetent authorities's whims and fancy. Not a single incident of RC planes used for covert act been reported anywhere in the world.


Title: Re: Need help with customs
Post by: anwar on November 18, 2010, 08:54:49 PM
Why not! So that the Netas and bureaucratic siphon that money to their Swiss bank account. Anwar, just in recent times, corrupt Politicians have known to have robbed over :Rs: 2 Lackh-Carore (I can't even convert that in Metric-numbers)!! in just 2 scams!!

We are both saying the same thing :)  Both the government/politicians/bureaucracy AND the public have to improve.

Not a single incident of RC planes used for covert act been reported anywhere in the world.

I know of one instance where RC equipment was discovered in the hands of a group that was fighting their own government.  Photos of the equipment was taken by security forces, and publicly posted.  Do not want to go into details :)


Title: Re: Need help with customs
Post by: flyingboxcar on November 18, 2010, 10:24:37 PM
Anwar,
I can vouch for few instances in India and abroad  where radio controlled models were recovered from extremist elements and which were meant for the obvious


Title: Re: Need help with customs
Post by: sharlock on November 18, 2010, 10:34:40 PM

you know what the best flying bomb is the Boeing 747 itself  & well proven, what rc planes can do in comparison with it???


Title: Re: Need help with customs
Post by: anwar on November 19, 2010, 12:53:21 AM
This is not a topic that can cause unwanted attention to an otherwise benign hobby.  To put things in perspective for Sharlock, "when was the last time you had couple of B747s in your house, under your control" ?

We need to be aware of the times we are living in, and make sure our hobby stays a hobby in the eyes of everyone including people who have nothing to do with it.


Title: Re: Need help with customs
Post by: sharlock on November 19, 2010, 04:13:35 PM

We need to be aware of the times we are living in, and make sure our hobby stays a hobby in the eyes of everyone including people who have nothing to do with it.

I totally agree.


Title: Re: Need help with customs
Post by: Sumedha2 on November 19, 2010, 05:57:41 PM
All the people above saying bad things about india .........these things r true......and have been discussed overtime...but the fact is U CANNOT CHANGE ANYTHING...its just the way it is....so dont compare india to other countries.....


Title: Re: Need help with customs
Post by: findvikas on November 19, 2010, 07:39:33 PM
Guys.... is there something like off topic? Moreover this is not a chatter zone... please stop it. I am sorry I added my post to this near dead thread but my intention was not to ignite the fire.


Title: Re: Need help with customs
Post by: phoenixsunil on November 23, 2010, 11:02:28 PM
I ordered a 4#3s heli only from AMPModel, earlier the model I ordered reached me in 3 days flat but the current one says: Pending Customs Inspection - http://app3.hongkongpost.com/CGI/mt/e_detail.jsp?mail_type=ems_out&tracknbr=EA0XXXXXXXXHK&localno=EA0XXXXXXXXHK .  Please let me know - I am feeling a little jittery... Spoke to Ujjwana he says it would take atleast a week's time - the fastest possible because I had requested via EMS Speed Post.  Does anyone else have had a similar experience? :headscratch: ???


Title: Re: Need help with customs
Post by: xxkrishxx on November 23, 2010, 11:14:38 PM
Sunil today morning I received my parcel but check the following images abt my parcel status..


Title: Re: Need help with customs
Post by: phoenixsunil on November 23, 2010, 11:23:01 PM
Hey Krish,

I was just reading your post, thanks. The only mantra is 'patience'.

:sleepy:


Title: Re: Need help with customs
Post by: xxkrishxx on November 23, 2010, 11:32:31 PM
Sometimes the web tracking is good..For me the ips site tracking worked last time but this time it didn't..


Title: Re: Need help with customs
Post by: phoenixsunil on November 23, 2010, 11:36:40 PM
I just checked the IPS tracking - it says that it sent to DAP in Bangalore in the morning today. Just waiting now - for the next 12 ~ 14 days...  :P


Title: Re: Need help with customs
Post by: VC on November 23, 2010, 11:37:16 PM
My HK 450 has arrived in India on 12th Nov via EMS and is still "Pending Customs Inspection". I fear the worst. I don't even know where the consignment is - Kolkata, I presume. This is a bloody nightmare. You spend $53 on EMS and it is wasted on a corrupt, bureaucratic, palm greasing system. Frankly I don't give a damn about polite protocol anymore.


Title: Re: Need help with customs
Post by: phoenixsunil on November 23, 2010, 11:39:32 PM
Hey, did you check IPS web tracking here- http://ipsweb.ptcmysore.gov.in/ipswebtracking/ ??? It works for me, it just gives a little more clarity though. Do let us know.



Title: Re: Need help with customs
Post by: spitfire on November 23, 2010, 11:45:19 PM
If u have ordered via EMS speedpost then check you can also check on this link
http://services.ptcmysore.gov.in/Speednettracking/ (http://services.ptcmysore.gov.in/Speednettracking/)

In my case it gave more detailed information than ips website.


Title: Re: Need help with customs
Post by: phoenixsunil on November 23, 2010, 11:54:06 PM
Checked the status here but it says "No data available at present"


Title: Re: Need help with customs
Post by: spitfire on November 24, 2010, 12:08:24 AM
when u track your parcel....there will be a link named Movement.
If u click on the link it will give u details. This worked fro me.


Title: Re: Need help with customs
Post by: anam_funny on November 24, 2010, 01:27:58 AM
Hello all,
I see that all of you are facing problems with your parcels. Even I have the same problem with some of my parcels. The problem is with the MUMBAI FPO. Kolkata FPO will not block any parcels under customs. Only Delhi and Mumbai FPOs are doing this at the moment. There has been a serious backlog in Mumbai FPO aswell. So it is quite possible that your parcels have not been processed even.

I was looking for Mumbai FPO's number so that I can track my parcels more efficiently. But I couldn't get it. If any of you have the number then please post it... I need it urgently.


Title: Re: Need help with customs
Post by: xxkrishxx on November 24, 2010, 08:49:54 AM
@Anam: My parcel came through Mumbai Fpo only..I think thats why it has been delayed and charged some amt..


Title: Re: Need help with customs
Post by: praveen on November 24, 2010, 03:06:37 PM
my two parcels reached me via kolkata customs ,after coming to India it took only two days to reach me!
thanks HK n India Post :bow:


Title: Re: Need help with customs
Post by: phoenixsunil on November 24, 2010, 03:23:21 PM
... the current one says: Pending Customs Inspection

Update: IPS tracking says: "Return item from customs" and another 4 min later update shows: "Send item to domestic location". I know for sure that my stuff is on its way to my hands...  {:)}


Title: Re: Need help with customs
Post by: praveen on November 24, 2010, 03:43:47 PM

exactly after two or three days item will be in your hands depending upon FPO handling


Title: Re: Need help with customs
Post by: chkalyan on November 24, 2010, 06:54:53 PM
Hi Anam,

            Here is the MUMBAI FPO number.

International articles with Tracking Numbers prefixed with CP,CL, RR are dealt by the Office of the Post Master General(PMG), Foreign Mails, Mumbai-400001 :

Office Address : Office of PMG( FP & MM ), Videsh Dak Bhavan,

                                    Ballard Estate, Mumbai-400001.

Customer Care : 022-22613780,022-22611791(working)

mumbaiforeignpost@gmail.com

But most of the time it will in busy only.

Regards,
kalyan.


Title: Re: Need help with customs
Post by: controlflyer on November 24, 2010, 07:34:12 PM
What about tracking numbers with an "RB"


Title: Re: Need help with customs
Post by: prateek13 on November 24, 2010, 07:36:14 PM
ha ha ha ha ha ha  :giggle: :giggle: :giggle: :giggle: :giggle: :giggle:

country:Switzerland
location:Singapore!!!


Title: Re: Need help with customs
Post by: controlflyer on November 24, 2010, 08:32:57 PM
How long does it usually take for a Registered Airmail from Hobbyking ?
Anyone has any experience on this ?
My previous shipments were through EMS and they were prompt..


Title: Re: Need help with customs
Post by: VC on November 24, 2010, 09:33:31 PM
my two parcels reached me via kolkata customs ,after coming to India it took only two days to reach me!
thanks HK n India Post :bow:

I have a different story to tell. This afternoon I had a chat with the Customs officials in Kolkata who have told me that my consignment has been detained due to the "Chinese Origin" of the contents. Apparently now there is a blanket ban on all "toys made in China" (Wow!!! :giggle:)

I now have to write them a letter explaining that these spare parts are required for repairing a toy Helicopter that I bought in India through the open market (where "toys made in China" are banned  ??? :headscratch:) and was damaged in a crash.  :banghead:

I have been asked to submit all supporting documents like : An Estimate from an 'Authorised Repair Centre' for such toys, In that estimate, all these parts have to be mentioned.  :banghead: :banghead:

This is what he said verbatim : "There must be some reason for which your parcel has been detained by us. I need these documents to provide a reason to release it. Once you send the documents, there should be no further problems and I should ( :headscratch: ???) be able to release it to the Indian Postal Authorities."

While I will do the needful, I am mentally kissing my HK450 and $158 Goodbye. :salute:


Title: Re: Need help with customs
Post by: xxkrishxx on November 24, 2010, 09:48:27 PM
VC sir y u contacted them so early??


Title: Re: Need help with customs
Post by: VC on November 24, 2010, 09:58:17 PM
Mea Culpa. My fault.

Now that they know that I am desperate, they are going to bleed me dry.


Title: Re: Need help with customs
Post by: controlflyer on November 24, 2010, 10:00:43 PM
Wow! I never knew EMS was so dangerous..


Title: Re: Need help with customs
Post by: xxkrishxx on November 24, 2010, 10:06:32 PM
@vc:almost u and my case were same..try by some other way..


Title: Re: Need help with customs
Post by: findvikas on November 25, 2010, 04:39:01 AM
Sorry to hear all that sir.. I guess I was lucky got it in merely 7-8 working days from ordering online


Title: Re: Need help with customs
Post by: vinay on November 25, 2010, 06:36:18 PM
Bad to hear. I know how much it hurts when such customs things happen. You should have waited. Wish U all the best. have positive hopes, it will all go well.  :thumbsup:

Another reason for all importers to import in small split packages, it has been discussed here so many times.


Title: Re: Need help with customs
Post by: anam_funny on November 25, 2010, 07:02:18 PM
Hello guys.. here is an update to my situation. A few of my parcels left Mumbai on 16th Nov and the status is updated today, on 25. Other left Mumbai on 23.
Delhi customs is taking ages to even get the parcels cleared. The parcel which left on 16 has not even been processed.

I HAD A TALK WITH ONE OF THE OFFICERS IN DELHI... THEY TOLD ME THAT IF A PARCEL IS DETAINED, ALONG WITH THE CUSTOMS, THEY ARE CHARGING A HEAVY FINE, IF IT IS CHINA MADE.

NOW AFTER HONG KONG COMMING UNDER CHINA, ON ALL PARCELS, WHICH ARE LEAVING CHINA, IT IS COMPULSORY FOR THEM TO WRITE "MADE IN CHINA". AND UNFORTUNATELY IMPORT FROM CHINA IS CONSIDERED TO BE AN OFFENCE AND HENCE THE FINE/PENALTY...

If any of your parcels get stuck in the customs, please do not contact any official, until the status "INBOUND INTO CUSTOMS" or something like detained by customs shows up in the tracking... AS INSTRUCTED BY ONE OF THE INSPECTORS.


Title: Re: Need help with customs
Post by: phoenixsunil on November 26, 2010, 03:28:08 PM
Update: Received my stuff yesterday with a Customs charge of Rs. 765/-. My advise for all if you are getting stuff from HK: Be patient (never be overtly curious if the status on tracking says 'Sent to Customs' and call the FPO); trust in the system - though you may be charged by customs - you'd still get it...

 :thumbsup:



Title: Re: Need help with customs
Post by: findvikas on November 26, 2010, 04:00:57 PM
"Fine on Importing from China"  and why is that so?


Title: Re: Need help with customs
Post by: globalmilind on March 14, 2011, 04:32:10 PM
Can you please tell me that is it hassle-free for me to import a 4Ch 27MHz Receiver to India?
I have asked the seller to mention this item only as a 'normal hobby part'
Please reply, I will be very grateful to you! :)


Title: Re: Need help with customs
Post by: iamahuman on March 14, 2011, 04:39:18 PM
Can't say.Some have had good luck,some have had bad luck with radio related imports in general.I WOULD say its probably going to come through but just go through all the threads that mention radio imports to be safe.


Title: Re: Need help with customs
Post by: globalmilind on March 14, 2011, 05:39:07 PM
Thank you so much for your kind reply! :bow:
I understand the issue related with it. ???
But it is safe to import small DC 12V motor, ESC, LiPo battery/charger, Propellers and Servos? Recently I ordered a 1100mAh NiMH battery, I got that!


Title: Re: Need help with customs
Post by: akky on March 14, 2011, 05:47:10 PM
yes you can import receivers easily


Title: Re: Need help with customs
Post by: iamahuman on March 14, 2011, 05:49:04 PM
The other stuff should not be a roblem.Now that Akky has confirmed that you won't have a problem in importing an Rx,go ahead.


Title: Re: Need help with customs
Post by: rajathv8 on March 14, 2011, 05:49:17 PM
Small packages come through without problems. Most of the hobbyking parcels make it through without customs when under 750gms. These were through registered air mail, EMS will attract a mandatory customs check i guess. RX shouldnt be a problem if they dont open it up i.e. everything is in a small package.


Title: Re: Need help with customs
Post by: ujjwaana on March 14, 2011, 05:50:19 PM
Can you please tell me that is it hassle-free for me to import a 4Ch 27MHz Receiver to India?
I have asked the seller to mention this item only as a 'normal hobby part'
Please reply, I will be very grateful to you! :)

I would be surprised if someone's innocent looking Rx would have ever been held at customs. AFAIK, the customs HS code has restriction only on the 'Remote' or the Transmitter. I have got 2 OEM Futaba Rx from Towers and 2 Orange FASST from HK. No question asked.

Just ensure:
1. the packet is small
2. NJot thru EMS
3. Seller does not put too much information/literature.

Well a local flyer in Bangalore moving out is selling much of Futaba/3rd party FM Rx. I am PMing his no/Name to you.


Title: Re: Need help with customs
Post by: globalmilind on March 14, 2011, 05:56:35 PM
yes you can import receivers easily
Thank you Akky, you made my hope boost! :)
But how can you be so sure about that? I ordered my RC plane with lot of struggle, it took nearly 2 months to get in hands!

And I ordered my items from HobbyKing, shipping method: Air Mail (Registered), I paid two days ago (March 12, 2011) but they are still 'Processing' my order! Though nothing is in back order! ;D


Title: Re: Need help with customs
Post by: akky on March 14, 2011, 06:00:38 PM
i have also got two rx from hk


Title: Re: Need help with customs
Post by: xxkrishxx on March 14, 2011, 06:05:53 PM
Today i received a tx+rx set with some customs duty..


Title: Re: Need help with customs
Post by: netsecrets00 on April 28, 2011, 12:43:54 PM
Today i received a tx+rx set with some customs duty..

What you have ordered and how much custom duty paid ?


Title: Re: Need help with customs
Post by: bokilap on April 28, 2011, 12:49:32 PM
I have received orange spektrum 2.4Ghz receivers 3 times without any problems


Title: Re: Need help with customs
Post by: SunLikeStar on April 28, 2011, 12:57:58 PM
i have some fm rx in transit, but i'm sure they'll get through; the package is only 200 grams :thumbsup:


Title: Re: Need help with customs
Post by: xxkrishxx on April 28, 2011, 01:02:55 PM
What you have ordered and how much custom duty paid ?
its a Futaba 6ch radio set..Paid duty around 1400..


Title: Re: Need help with customs
Post by: flying doc on April 28, 2011, 02:36:29 PM
Bala, you sure are one lucky guy, my man.
Have fun with flying
Doc


Title: Re: Need help with customs
Post by: netsecrets00 on April 28, 2011, 03:18:07 PM
My Radio is pending with Customs ....  :banghead: :banghead: :banghead:

Local Date and Time Country Location Event Type Extra Information
4/11/2011 6:29:00 PM CHINA 610041 Receive item from customer (Otb) 
4/13/2011 5:26:00 PM CHINA BEIJING EMS Insert item into bag (Otb) 
4/14/2011 5:05:00 PM CHINA BEIJING EMS Send item abroad (EDI-received) 
4/16/2011 8:34:00 AM INDIA MUMBAI EMS Receive item at office of exchange (Inb) 
4/16/2011 11:07:00 AM INDIA MUMBAI EMS Send item to customs (Inb)



Title: Re: Need help with customs
Post by: netsecrets00 on April 28, 2011, 03:26:13 PM
By the way I am ready with all the required documents(If needed)

1.Confidentiality Request.pdf
2.External Photos.pdf
3.ID Label Location.pdf
4.ID Label.pdf
5.Internal Photos.pdf
6.Tcb731GrantForm.pdf
7.Test Report.pdf
8.Test Setup Photos.pdf
9.User Manual.pdf

Also,
WPC Gazette ( 2.4 GHz)
WPC Gazette ( 2.4 GHz)_Outdoor
IND FOOTNOTES NFAP-2005 (REVISED)


Title: Re: Need help with customs
Post by: xxkrishxx on April 28, 2011, 03:29:32 PM
Wat r all the exact items in ur parcel?
Thanks doc..


Title: Re: Need help with customs
Post by: netsecrets00 on April 28, 2011, 03:34:40 PM
U have not answered my question..Wat r all the exact items in ur parcel?
Thanks doc..

Hi DOC
If this is for me then I have ordered WFT07 CH 2.4 Ghz with 2 receivers


Title: Re: Need help with customs
Post by: xxkrishxx on April 28, 2011, 03:41:04 PM
If u r a student,move throug ur college or school..Get a certificate as u need it for a project..


Title: Re: Need help with customs
Post by: netsecrets00 on April 28, 2011, 03:43:05 PM
Unfortunately I am not a studant  :(

What else you can suggest ?


Title: Re: Need help with customs
Post by: flyingboxcar on April 28, 2011, 03:59:45 PM
Sorry to sound pessimistic, but if that is what you have ordered pray that luck is on your side.
It's going to be hit or miss as far as customs is concerened, so take your chances


Title: Re: Need help with customs
Post by: xxkrishxx on April 28, 2011, 04:05:34 PM
Be kind and polite to the customs officers..I think tats the only way..


Title: Re: Need help with customs
Post by: HarrybPickles on April 28, 2011, 07:11:35 PM
A couple of years ago I brought an easystar kit with radio through Bombay Airport.  It was at a time of high security alertness and all arriving baggage was being checked.  There were literally hundreds in the queue before me for the two only xray machines that were working.  I was at the back of all this lot.  There was a customs guy in a white suit and I showed him the kit box.  He read all the blurb on the outside and just waved me straight through infront of all the crowd.   Was I lucky !!!     I think it all depends on how you smile at the customs officer and be polite.


Title: Re: Need help with customs
Post by: flyingboxcar on April 28, 2011, 07:18:28 PM
Aha yes, Haribhai Acharwalla


Title: Re: Need help with customs
Post by: netsecrets00 on May 07, 2011, 03:28:35 PM
Today I have received letter from customs stating "Your above mentioned EMS importArticle has been detained by this department for want of follwing documents"
They have asked for below documents.

1. Commercial invoice/catalauge/Price list
2. Proof of payment / remittance
3. DYCC Report

Pl suggest how to go ahead.  :help:  :headscratch:

Rahul


Title: Re: Need help with customs
Post by: xxkrishxx on May 07, 2011, 03:34:29 PM
Did u order from HobbyKing?


Title: Re: Need help with customs
Post by: netsecrets00 on May 07, 2011, 03:36:33 PM
No its not from HobbyKing.. I have ordered from Hobby-wing

http://www.hobby-wing.com/wfly-wft07-radio-set.html


Title: Re: Need help with customs
Post by: laxmansuthar on May 07, 2011, 04:51:59 PM
NO problem....you just show him your invoice..2.4 ghz feq, free in india...
laxman


Title: Re: Need help with customs
Post by: netsecrets00 on May 07, 2011, 05:05:00 PM
Do i need to go in person or need to post the required documents ?

BTW what is DYCC report ?


Title: Re: Need help with customs
Post by: laxmansuthar on May 07, 2011, 06:11:45 PM
Do i need to go in person or need to post the required documents ?

NOTHING NEED...YOU SHOULD  GO PERSONLY WITH ALL DOCUMENT

[Moderator's note] Please avoid the use of capital letters unnecessarily.It looks like you are shouting.


Title: Re: Need help with customs
Post by: netsecrets00 on May 10, 2011, 03:01:56 PM
Yesterday I have visited customs office. Provided 1. Commercial invoice/catalauge/Price list
2. Proof of payment / remittance

Custom officer asked to pay 4500/- as custom duty(41%)+ penalty. Pl suggest.

As per custom officer we cant import items value more than Rs.2000. if amount goes above Rs.2000 it becomes as restriced item and need to pay 41% duty and 10% penalty.


Title: Re: Need help with customs
Post by: netsecrets00 on May 10, 2011, 03:06:48 PM
Need help on below shipment as well.

Local Date and Time Country Location Event Type Extra Information
4/30/2011 3:49:00 PM SINGAPORE  Receive item from customer (Otb) 
4/30/2011 4:49:00 PM SINGAPORE SINGAPORE Insert item into bag (Otb) 
5/7/2011 11:27:00 AM INDIA MUMBAI FOREIGN POST OFFICE Receive item at office of exchange (Inb) 
5/7/2011 11:27:00 AM INDIA MUMBAI FOREIGN POST OFFICE Send item to customs (Inb) 
5/7/2011 1:57:00 PM INDIA MUMBAI FOREIGN POST OFFICE Record item customs information (Inb)
Retention reason : Hight-value goods - Official Customs declaration required   ??? ??? ???


Title: Re: Need help with customs
Post by: anwar on May 10, 2011, 03:23:30 PM
Custom officer asked to pay 4500/- as custom duty(41%)+ penalty. Pl suggest.

As per custom officer we cant import items value more than Rs.2000. if amount goes above Rs.2000 it becomes as restriced item and need to pay 41% duty and 10% penalty.

Sounds like the highest rates ever discussed here.  Must be a different/wrong classification.  The rates discussed here were certainly less than 30%, and mostly 25% or less (down to 0%) :headscratch:


Title: Re: Need help with customs
Post by: anwar on May 10, 2011, 03:39:36 PM
But then, there seems to be precedence.

http://indiansforguns.com/viewtopic.php?f=20&t=12848&start=15#p133463 (http://indiansforguns.com/viewtopic.php?f=20&t=12848&start=15#p133463)

http://indiansforguns.com/viewtopic.php?f=20&t=12848&start=15#p133488 (http://indiansforguns.com/viewtopic.php?f=20&t=12848&start=15#p133488)


Title: Re: Need help with customs
Post by: xxkrishxx on May 10, 2011, 04:50:14 PM
As per custom officer we cant import items value more than Rs.2000.
did he show u any official order reg tat or have u asked? if not,ask him to show the GO..


Title: Re: Need help with customs
Post by: netsecrets00 on May 10, 2011, 05:29:07 PM
Custom officer shows offical order mentioning good imported for personal use value more than Rs.2000 will treat as restricted and need to pay custom duty and penalty. Gifts allowed upto Rs.10000/- but we need to provide the proof stating it is gift and need to provid invoice for that.


Title: Re: Need help with customs
Post by: globalmilind on May 10, 2011, 06:30:02 PM
Hey when did you order this item? And also, how many day did it take to arrive India???


Title: Re: Need help with customs
Post by: netsecrets00 on May 11, 2011, 11:51:20 AM
Hey when did you order this item? And also, how many day did it take to arrive India???

Local Date and Time Country Location Event Type Extra Information
4/11/2011 6:29:00 PM CHINA 610041 Receive item from customer (Otb) 
4/13/2011 5:26:00 PM CHINA BEIJING EMS Insert item into bag (Otb) 
4/14/2011 5:05:00 PM CHINA BEIJING EMS Send item abroad (EDI-received) 
4/16/2011 8:34:00 AM INDIA MUMBAI EMS Receive item at office of exchange (Inb) 
4/16/2011 11:07:00 AM INDIA MUMBAI EMS Send item to customs (Inb)


Title: Re: Need help with customs
Post by: sushil_anand on May 11, 2011, 11:57:18 AM
Gifts allowed upto Rs.10000/- but we need to provide the proof stating it is gift and need to provid invoice for that.

How is one expected to get an invoice for a gift? :headscratch:


Title: Re: Need help with customs
Post by: netsecrets00 on May 11, 2011, 12:16:43 PM
Sushil, as per custom officer, if this is gift then ask sender to keep invoice copy in the Package so if it gets detained by custom, when it is open infront of you, they will find invoice copy confirming its a gift.


Title: Re: Need help with customs
Post by: globalmilind on May 11, 2011, 12:36:52 PM
I would suggest you to approach higher authorities in Custom and Excise Office. Meet Assistant Commissioner, this can be helpful!
Once I landed myself into trouble, and the higher authorities helped me to solve the issue!

Well EMS is pretty fast!


Title: Re: Need help with customs
Post by: netsecrets00 on May 12, 2011, 11:50:36 AM
Well guys, I have paid Rs.2000 to custom agent to get the custom duty+ penalty nil. Yesterday I have received my radio.
Will upload the PICS today evening.


Title: Re: Need help with customs
Post by: globalmilind on May 12, 2011, 11:56:39 AM
CongoZ!!!! :thumbsup:
Good to know that! :)
Cheers!


Title: Re: Need help with customs
Post by: netsecrets00 on May 12, 2011, 11:58:24 AM
 :thanks: @globalmilind


Title: Re: Need help with customs
Post by: SunLikeStar on May 12, 2011, 12:13:00 PM
Mera bharat mahan :thumbsup: but 2000 is still too much for pocket money :-\


Title: Re: Need help with customs
Post by: anwar on May 12, 2011, 12:14:36 PM
Well guys, I have paid Rs.2000 to custom agent to get the custom duty+ penalty nil. Yesterday I have received my radio.

So you used a clearing agent ?

Please don't post the details of the person here, but it would be good to introduce the same person via PM to others if you see them in this situation :)


Title: Re: Need help with customs
Post by: netsecrets00 on May 12, 2011, 12:14:52 PM
"Custom officer asked to pay 4500/- as custom duty(41%)+ penalty. Pl suggest."

Well Rs.2000/- is reasonable



Title: Re: Need help with customs
Post by: SunLikeStar on May 12, 2011, 12:17:36 PM
Oh so it was through an agent, i thought you gave the customs guy some chai pani  ;D


Title: Re: Need help with customs
Post by: netsecrets00 on May 12, 2011, 12:19:44 PM
Please don't post the details of the person here, but it would be good to introduce the same person via PM to others if you see them in this situation :)

Yeah Sure  !!! I will take care. I have his Cell number with me if any one required


Title: Re: Need help with customs
Post by: netsecrets00 on May 18, 2011, 01:51:45 PM
Local Date and Time Country Location Event Type Extra Information
4/30/2011 3:49:00 PM SINGAPORE  Receive item from customer (Otb) 
4/30/2011 4:49:00 PM SINGAPORE SINGAPORE Insert item into bag (Otb) 
5/7/2011 11:27:00 AM INDIA MUMBAI FOREIGN POST OFFICE Receive item at office of exchange (Inb) 
5/7/2011 11:27:00 AM INDIA MUMBAI FOREIGN POST OFFICE Send item to customs (Inb) 
5/7/2011 1:57:00 PM INDIA MUMBAI FOREIGN POST OFFICE Record item customs information (Inb)
Retention reason : Hight-value goods - Official Customs declaration required
5/14/2011 10:32:00 AM INDIA MUMBAI FOREIGN POST OFFICE Return item from customs (Inb)

Does this mean, shipment is cleared from customs ?


Title: Re: Need help with customs
Post by: globalmilind on May 18, 2011, 01:59:16 PM
Yes! After this it should update: 'Send item to domestic location (Inb)'
Cheers!


Title: Re: Need help with customs
Post by: netsecrets00 on May 18, 2011, 02:29:16 PM
Oh!!! thats nice to hear ...


Title: Re: Need help with customs
Post by: kethadp on August 09, 2011, 06:07:10 PM
Hi seniors, I ordered online one hexacopter parts from korea, but strucked in mumbai customs. I sent a person there for clearance but custom people saying NOC from telecommunication dept. actually in the package one controller, 6motors, 6 ESA(10A) 6 propellors are there. Give me suggestion to get that items please


Title: Re: Need help with customs
Post by: ujjwaana on August 09, 2011, 06:18:21 PM
It should be Postal customs not Airport. If it does not contain any "RF" component, it does not come under 'Telecommunication' Dept. if you send me the exact URLs I can give the Customs HS Code which should satisfy them.

Folks, any idea if we can hit the customs Head on (RTI etc) on holding packages for uncalled reasons ? Lately they are creating too much of nonsense.


Title: Re: Need help with customs
Post by: kethadp on August 09, 2011, 06:49:40 PM
Thanks for your reply,
The items i brought them from this site (http://www.kkmulticopter.kr/index.html?modea=vieweng&mc_selected=MultiCopter&sc_selected=Set&sn=set_hex_230_10_g&id_no=72) ...
cost is $417 with the blue board. but seller declared on the package $50, there is no RADIO and LI-PO. If is there any way please help me out...thanks


Title: Re: Need help with customs
Post by: anwar on August 09, 2011, 10:05:42 PM
Please search, and you will see how multiple people have handled such situations. I hope you waited for two weeks before contacting customs, because they tend to make life difficult if you appear in person.  Once you have appeared in person, you will have to work either your negotiation skills or your contacts.


Title: Re: Need help with customs
Post by: saurabhhsrivastavaa on August 10, 2011, 12:11:28 PM
+1 to that. Very well said. The key here is to WAIT and have PATIENCE. While it may appear in the begining that the parcel may never come to you, you will be surprised to see the package delivered someday, if you wait and hold on to your anxiety.

Most cases I have been reading on the forums are way too anxious to get their parcels. (I completely understand that it is very natural to be worried about high value parcels.) However, it is a daily job for the postal/customs department. If you make noise, they will torchure you... better stay low and not make much noise. The parcels will reach safe.


Title: Re: Need help with customs
Post by: ujjwaana on August 10, 2011, 12:49:41 PM
However, it is a daily job for the postal/customs department. If you make noise, they will torchure you... better stay low and not make much noise. The parcels will reach safe.

My third package in a row has been held by PAD for invoice etc. I smell a Rat. Earlier the PAD/FPO used to release the package without any charge ( as most of them were below the permissible limit) or put a reasonable duty. Now they want us to visit them for all packages.

They remain trigger happy, well fed by the commercial importers tipping them, and create a rakus for personal importers as they know they are most helpless and Venerable. I would inquire from my uncle if we as individuals can take some official action against this constant Eire. As far as I know, if an item is importable under HS code, it could not held on grounds of 'It could be used in....'


Title: Re: Need help with customs
Post by: chkalyan on August 10, 2011, 01:45:39 PM

As you said that " if an item is importable under HS code" On what HS code you imported this item?


Title: Re: Need help with customs
Post by: hellfire on August 10, 2011, 02:04:41 PM
My third package in a row has been held by PAD for invoice etc. I smell a Rat...
Was it shipped via US priority mail or via EMS or equivalent .


Title: Re: Need help with customs
Post by: ujjwaana on August 10, 2011, 02:10:10 PM
Normal registered Parcel (HK/CH) ... I have enough of parcel shipped to me to be saying this, be assured.

I do agree that I have seen more leniency showed to unregistered USPS parcels. But that may fall during the good  times


Title: Re: Need help with customs
Post by: srivatsa on August 20, 2011, 03:39:54 PM
Hi All,

After how many days one should start worrying after the package has reached the custom for inspection. My package has a heli plus a 2.4 Ghz radio (Radios is WPC approved. source: http://www.rcbazaar.com/products/396-fs-ct6b-6ch-24ghz-transmitter-receiver.aspx ). Package is through hongkong post to india. Its lying there since 2 days now. Please let me know.

Thanks and regards,
Srivatsa


Title: Re: Need help with customs
Post by: srivatsa on August 21, 2011, 12:19:43 PM
Hi Guys, Someone pls reply ...


Title: Re: Need help with customs
Post by: anwar on August 21, 2011, 12:35:14 PM
http://www.rcindia.org/rc-outlets-and-resellers/hobbycity-ems-parcel-lost/msg16368/#msg16368

http://www.rcindia.org/rc-general-topics/parcel-stuck-in-customs/msg73982/#msg73982  (from this same thread!)



Title: Re: Need help with customs
Post by: sallubhaismart on August 24, 2011, 05:00:33 AM
I have ordered PS3 from UK. In IPS tracking its showing

8/23/2011 1:50:00 PM    INDIA    MUMBAI FOREIGN POST OFFICE    Record item customs information (Inb)    
Retention reason : Hight-value goods - Official Customs declaration required


what does that means can u help me please?


Title: Re: Need help with customs
Post by: chkalyan on August 24, 2011, 11:38:43 AM
Means they are asking for the payment proof of the invoice declared in the parcel.


Title: Re: Need help with customs
Post by: mail4ajo on August 24, 2011, 06:50:00 PM
I was told that import of Radio especially air one will be more difficult. It seems that no radios are currently blanket approved. We surface guys may have better luck.


Title: Re: Need help with customs
Post by: kethadp on August 28, 2011, 01:30:49 AM
Hi all, At last i got my parcel with some penalty, little customs duty, little agent commission. My appreciation to rcindia team, special thanks to ChKalyan from Hyd.


Title: Re: Need help with customs
Post by: gbisht on August 28, 2011, 04:11:53 AM
Hi mail4ajo,

As ur comment say car radio dont create problem for custom, is it ? because recently I have ordered HK-300 3Ch Tx with 2 Rx. I hope it will be ok for custom,

Hi Kethadp,

can you please share your experiance of penalty, little customs duty and little agent commission.
and how u released it from mumbai custom as u r in Hyd.


Title: Re: Need help with customs
Post by: kethadp on August 28, 2011, 01:58:55 PM
Hi gbisht, I cannot disclose the amounts, yes its from mumbai customs, I have given authorization to that particular agent and i provided invoice of the product..thats it.   


Title: Re: Need help with customs
Post by: AEROVISHWA on August 28, 2011, 02:13:33 PM
can you pm me the total price you had to pay..??


Title: Re: Need help with customs
Post by: ujjwaana on August 28, 2011, 03:34:10 PM
I was told that import of Radio especially air one will be more difficult. It seems that no radios are currently blanket approved. We surface guys may have better luck.
ALL Kinds of Radio Transmitters , Air, Surface or Subterranean  fall under 'Restricted' item, requiring WPC Type Approval followed by an Import License :

http://www.eximguru.com/hs-codes/85269200-Radio-remote-control-apparatus.aspx

There is no mention of any sub-type of Radio being relaxed from the restriction.
People have been succeeding to get them through Airport route, leniency of Customs or other means. I see a high scrutiny in Bangalore customs.

Be advised.


Title: Re: Need help with customs
Post by: krutarth on August 28, 2011, 10:44:02 PM
I saw that normally if you go for UPS or DHL, chances of parcel being detained by customs are less. yesterday only I got my Spektrum DX6I from UPS delivered in Pune. I bought it from RC Planet, USA.

But that being said chances of parcels being detained are still there although not much.

I would recommand if Seller provides UPS or DHL it may be good option.


Title: Re: Need help with customs
Post by: srivatsa on August 29, 2011, 05:59:21 PM
Hi All,

I ordered a complete heli from Hong Kong (including radios). It Got cleared from mumbai customs without any hitch nor any intervention required.  Radio frequency was legal in india and is WPC approved. Customs took about a week 7 days to be precise for clearance.
 


Title: Re: Need help with customs
Post by: srivatsa on August 29, 2011, 06:00:24 PM
Btw, no fedx or ems order was through registered post.


Title: Re: Need help with customs
Post by: sunny_16977 on August 29, 2011, 08:13:24 PM
Ordered few stuff from Hobbyking on 18th july Received on 23rd August by AirMail


Title: Re: Need help with customs
Post by: ujjwaana on August 29, 2011, 08:49:33 PM
Hi All,

I ordered a complete heli from Hong Kong (including radios). It Got cleared from mumbai customs without any hitch nor any intervention required.  Radio frequency was legal in india and is WPC approved. Customs took about a week 7 days to be precise for clearance.
 
You have been more lucky than legally correct. Please don't speak about things you are not fully aware of. It may mislead people reading your claim. What do you think the below customs hand book means:
http://www.eximguru.com/hs-codes/85269200-Radio-remote-control-apparatus.aspx

Importing RF Transmitters does require WPC approval,  legal Frequency (27Mhz/2.4Ghz/5.8Ghz)  is just one item in the list of requirements, there are many other like out put power. Even for relaxed 2.4 Ghz, only 2 watts of RF output is allowed. You may not get a transmitter approved if it pumps more of power.

Your packet was lucky to pass unnoticed. Read about many people getting into trouble. I dont run a LHS nor affiliated to any.


Title: Re: Need help with customs
Post by: anwar on August 29, 2011, 09:17:50 PM
Adding to what Ujjwal said... here is what needs to happen if you go through the fully legal / official route :

http://www.rcindia.org/rc-outlets-and-resellers/strict-rules-on-parcel-importing-!!!/msg22616/#msg22616 (http://www.rcindia.org/rc-outlets-and-resellers/strict-rules-on-parcel-importing-!!!/msg22616/#msg22616)



Title: Re: Need help with customs
Post by: srivatsa on August 30, 2011, 08:41:14 AM
Hi ujjwal,

I said what my experience was. I don't know if i was lucky.


Title: Re: Need help with customs
Post by: srivatsa on August 30, 2011, 08:53:15 AM

Importing RF Transmitters does require WPC approval,  legal Frequency (27Mhz/2.4Ghz/5.8Ghz)  is just one item in the list of requirements, there are many other like out put power.

If a device is WPC type approved that means all the technical parameters of that device are legal to be used in this country. Power, 1st harmonic emmission, 2nd harmonic etc.

Import restrictions, yes could be in force. But, If a radio is being sold in India by retailer, it has been imported which means its legal for import and it has to be WPC approved and ETA approval must have be sought already? correct me if i'm wrong.

In simple terms. If retail stores can sell. They must have imported. So isn't it legal for us to get them?

Regards


Title: Re: Need help with customs
Post by: anwar on August 30, 2011, 10:28:04 AM
It is legal only for people who purchase from them.  The stores are supposed to track the details of customers of such purchases. 

A store getting WPC approval followed by import license does not mean the import license is for one and all.  The WPC approval is required only once, but the import license is required for each import (even if the store gets an additional batch, over the quantity in the initial import license). This is what I understood.


Title: Re: Need help with customs
Post by: CrazyPilot on August 30, 2011, 11:03:40 AM
It is legal only for people who purchase from them.  The stores are supposed to track the details of customers of such purchases. 

There is nexus between Customs & the so called WPC approved sellers. They bribe the customwallahs to make trouble for every person who imports radios for his personal use.


Title: Re: Need help with customs
Post by: srivatsa on August 30, 2011, 11:50:38 AM
Well, i don't want to falsely accuse the retailers as i don't know how they do it.

Getting an item for personal use is treated a import ?!! import license is only for person who plans to get commodities from a foreign country and sell here. Let me know if this is wrong.


Title: Re: Need help with customs
Post by: chkalyan on August 30, 2011, 01:40:28 PM
hi Guys why don't you people approach a Customs clearing agent and clarify your doubts about the differences between the personal Import and the commercial Import.IEC is common for all.

Actually anyone is not supposed to bring any kind of goods into INDIA with out a License,until it is a gift(there is a limit for this also). Thats why there is an IEC(Import Export Code)through this code they keep a track record the goods you Import.Thats why any person can apply for IEC. if the IEC applied on any firms name it is treated as commercial and any Individual name it will be for the personal use.A company can take an IEC for the in house use like buying machinery etc for the requirement of the in house use. If you are intended to sell it is treated as for trade and you have to show in the books by taking the sales tax no etc.


Title: Re: Need help with customs
Post by: ujjwaana on August 30, 2011, 03:40:31 PM
Srivatsa, there was this ominous reassurance in your reply, which I was concerned would make newcomer take your case for granted, only to come back to the forum with sad stories.

There is nexus between Customs & the so called WPC approved sellers. They bribe the customwallahs to make trouble for every person who imports radios for his personal use.
Thats again the like Pot calling the Kettle black. I do agree that I have learnt some LHS in Delhi tipping Delhi PAD/FPO to trouble individual imports and I am myself feeling the heat for the past 3 months in Bangalore. But you cannot blame the officials when you are yourself on the wrong side of the law (Transmitters). I have advocated, and practise myself to fight if Customs harass on importing other non restricted items like BL/Servo/LiPo etc and luckily my local customs have conceded to my declaration and justification, without me paying even a single penny (and I stand on my words).


hi Guys why don't you people approach a Customs clearing agent and clarify your doubts about the differences between the personal Import and the commercial Import.IEC is common for all.

Actually anyone is not supposed to bring any kind of goods into INDIA with out a License,until it is a gift(there is a limit for this also).
I would discourage people from approaching Clearing Agents 'Touts' (whose 'union' once put a dharna infront of my uncle's official residence when he threw them out on  misbehaving with old clerk of Jawahar Port  Trust office ). I dont think individual importers would need the 'Help' of such tout, and and any custom officier would look such people from a different angle. From most of people's feed back, the customs have been fair and gentle with RC flyers.

You are again wrong in your saying that one cannot 'Buy' items from outside and only 'Gift' is allowed.
There is 'Duty exemption' on certain value 'Gift'. You can always get sample, personal item (obviously in small number to be considered personal), and pay the appropriate duty/octri/cess. Not all personal import should be 'Gifts'. Import Licencee seldom use the 'Postal' route, and use Ports as entry points instead, where clearing agents make much of their business. Custom's over head in PAD is sometimes more than the revenue they generate and they are there to help people. So use it justifiably.

when you travel back from abroad, do you get 'Gift' stamped on all item you buy form there ? The $500/1 Laptop is like the exemption limit on Gift in Postal. For rest of item, you go through 'Red' Channel and pay the duty - you can even carry :Rs: 1 Caror Swaroski , provided you pay the customs.


Title: Re: Need help with customs
Post by: netsecrets00 on August 30, 2011, 10:23:58 PM
Hi ujjwaana, Can a Person having IEC code import hobby parts without any custom trouble?


Title: Re: Need help with customs
Post by: RcBazaar on August 31, 2011, 12:50:45 PM
There is nexus between Customs & the so called WPC approved sellers. They bribe the customwallahs to make trouble for every person who imports radios for his personal use.

crazypilot... you need to think before you pen a generalising statement like this... i am a avid hobbyist myself and also a wpc approved seller and have taken the pains to wait for a year to get these approvals so that people like you dont have hassles with local authorities at your local flying clubs and now we get to hear this?... dont want to comment on how others operate but when people like us try to make this hobby accessible to the common its very discouraging to see these general comments that wpc resellers pay customs officials... imagine a new comer reading your comment without any background, iam sure he definitely will feel that we are taking people for a ride...


Title: Re: Need help with customs
Post by: chkalyan on August 31, 2011, 01:54:38 PM
Hi RcBazaar every one think that they are right. You doing business in a right way. Let think others what ever they think.And any trader is not going to use the Postal route for trading.It is their bad luck that they are not utilizing the facilities provided by the trader in INDIA after so much of pain.Still in a view that the other website (Abroad) provides the goods very cheap.With out those calculations they will order and if they got stuck in the customs,these kind of threads will take birth.


Title: Re: Need help with customs
Post by: RcBazaar on August 31, 2011, 02:21:47 PM
i am not challenging this and its left to any individual to pick up the products where ever he likes to pick it from, its his prerogative (be it pricing or comfort levels etc)... my concern was only on the comment the local LHS's having WPC approvals creating problems to hobbyist who import tx/rx (not sure is this is actually feasible in the first place) in conjunction with the custom officials.. which i felt was a bit absurd statement.


Title: Re: Need help with customs
Post by: anwar on August 31, 2011, 04:34:49 PM
...in conjunction with the custom officials.. which i felt was a bit absurd statement.

Anything is possible in this country !  Only the "blanket" allegation was the questionable part... not the possibility of this happening.


Title: Re: Need help with customs
Post by: Prad on September 20, 2011, 05:17:59 PM
 :banghead:

i just got a hk 450 from hobby king , only the basic kit without the radio or gyro , and the ENS guy tells me to get a NOC from some wireless dept at gorai ,

and as usual the guys did not cooperate , and showed us about a hundred heliccopters stacked from ground to celieng , which had been confiscated on issues of frequency ,

The guy there said that they would destroy them all .

 Now i am planning to go to the custom guy and try and explain that the kit i have imported does not have a receiver or transmitter  so the question of frequency does not arise .

i advice that in order to save themselves from a harrowing experience they should avoid EMS and govt controlled postal depts
i have had a good experience with depx , so try and convince suppliers to go for it .

ultimately i have now contacted a agent to pay and get things done .

Our govt does not realize that engineers inventors and scientists are created due to exposure to technology and not by bullock cart and fiat ambasador  technology .

 Prad

 

3
 


Title: Re: Need help with customs
Post by: ujjwaana on September 20, 2011, 06:03:01 PM
i just got a hk 450 from hobby king , only the basic kit without the radio or gyro , and the ENS guy tells me to get a NOC from some wireless dept at gorai ,

and as usual the guys did not cooperate , and showed us about a hundred heliccopters stacked from ground to celieng , which had been confiscated on issues of frequency ,

File an RTI on where there is a BAN on static/flying Models when there is no Radio involved. DGCA is not an authority on models - they only certify planes which could be used to carry human or goods. I think it is only a trick to fleece money. And I where are the guys whose so many helis are rotting there !!!


Title: Re: Need help with customs
Post by: RcBazaar on September 20, 2011, 06:12:27 PM
+1 to ujjwaana...
i dont think they should be any issues with getting a kit into the country... pls do talk to them politely and also pls tell them there are a lot of LHS stocking these helis for commercial purposes and these are quite legal in india... however if you need any help in showing a WPC (wireless planning comission) ETA (equipment type approval) or special import licence pls pm me and i will scan and email it to u.. if this helps you getting the heli in your hands but pls note that these approval are in the name of RcBazaar... 


Title: Re: Need help with customs
Post by: Prad on September 21, 2011, 12:34:25 AM
Thanks guys , I will try once more tomorrow  and then I will file a RTI
 I have now been asked to get a clearance from the wireless dept ,and request the customs in a letter requesting them to send the heli to the wireless dept for a NOC .
 This place is manned by some women staff ,and they are not conversant with technical matters ,
 thanks RC bazar can you scan a copy and forward it to me at soldron@hotmail.com , so I have some weight in the ongoing matter .
 One of the staff there said the customs in delhi and other places had no issues about clearing helis ,only Mumbai had issues due to security reasons .
  I also advice ,that do not get any other parts in one parcel as you may lose everything in case the heli is held up .
 For example in my case I have added some of my plane items like servos and battery monitor and a lipo ,and now I may lose everything .


Title: Re: Need help with customs
Post by: Prad on September 21, 2011, 11:21:23 AM
Thanks for your support , I am going to customs third day , and on encouragement from shushil I will try and meet the asst commissioner and keep you all posted so you know how to or not to deal with EMS.
 My intention was to get my stuff smoother and faster so I payed the hefty EMS charges ,but the downside is that the cost of EMS gets added to the cost of the stuff and inflates the cif .
Apart from that the time taken is the same as the cheaper registered post parcel ,which is sent to the Old Customs House  , Ballard Estate office .
 And they are better than the EMS guys .
Prad


Title: Re: Need help with customs
Post by: Prad on September 21, 2011, 11:26:58 AM
Hi ,
  I have a question for you guys , if I fail in my endevour to get my parcel fro EMS , will it be sent back to HK or will it be confiscated ?
Prad


Title: Re: Need help with customs
Post by: CrazyPilot on September 21, 2011, 12:00:42 PM
If u cant convince them somehow then write a request letter asking to send back the parcel to Hk and pay the return postage.

Also Please read

http://www.rcindia.org/rc-outlets-and-resellers/ordering-online/
http://www.rcindia.org/rc-outlets-and-resellers/anything-and-everything-hobby-king/msg70234/#msg70234


Title: Re: Need help with customs
Post by: Prad on September 21, 2011, 12:34:43 PM
Thanks guys ,

 The most frustrating tragedy of my story is that there is no radio componants involved ,as I have neither imported Tx or Rx.
 I have been asked to get a wireless NOC for a parcel which does not contain a radio ,and no one seems to understand this fact at the customs office .
 I have been asked to get a NOC From the wireless dept which is situated at least 40 Kms away ,without inpecting the parcel ,which is impossible ,as they need to inspect the contents to assertain that it does not have a wireless device .
 They have been showing me some rule which is for Chinese toy having a blanket ban ,and applying it on this HK450 heli.
 The rules can be bent to suit their ultimate motive , which is clear to all .
 Prad


Title: Re: Need help with customs
Post by: Prad on September 21, 2011, 12:46:44 PM
Hi , I am in the same situation as Kethap and if we could get together and pool our recources , maybe we can achieve something
prad


Title: Re: Need help with customs
Post by: CrazyPilot on September 21, 2011, 01:00:48 PM
Hi, Tell them u dont need a wireless NOC because your model does not have any frequency item attached to it. Also tell them that ur model comes under "HS Code 9503 Other toys; reduced-size ( " scale " ) models & similar recreational models, working or not; puzzles of all kinds"  category. Get a copy of this code from here http://www.cybex.in/HS-Codes/Toys-Reduced-Size-Scale-Models-Heading-9503.aspx

ask them if u need permission from DGCA also?
ask them if u import a rear view mirror then will u need to get NOC from transport authority?

After all this if they dont release your parcel then ask them to give you a copy of the said rule under which they are detaining ur item and get back to me. tell them that ur item is not a banned item. if it is then give a copy of that rule/order.


Title: Re: Need help with customs
Post by: mail4ajo on September 21, 2011, 01:26:52 PM
I do agree that I have learnt some LHS in Delhi tipping Delhi PAD/FPO to trouble individual imports and I am myself feeling the heat for the past 3 months in Bangalore.
I have been hearing about this as well. Also spreading rumours that all parcels will be detained/destroyed is not right. Well this is really not the way LHS should go. They must bring in volumes and reduce prices which will make it useless for hobbyists to import on their own. What happens when the item you want is not available at the price you desire/afford? You import. I buy a lot of car items from LHS when I see that its stupid to import and not worth the effort.


Title: Re: Need help with customs
Post by: sujju on September 21, 2011, 02:20:38 PM
if am right prad might have picked up the heli (hk 450 pro belt drive) from HK and it might have costed him with ems shipping "around" Rs 4300 (pls correct me if am wrong prad).. we are selling the hiller 450 pro belt drive it at rs 4500... and a hiller 450 v2 is at rs 3500... spares are available here too.. also the reason for doing this was purely to attract people to buy it locally than internationally.. again i dont blame the hobbyist as no one is advertising it including us to the level of what HK does...

sorry.. i just saw after posting that this id is from "sujju" my personal id... i mean it at our store rcbazaar for the hiller helis, just in case someone writes who is this sujju guy  :) ...


Title: Re: Need help with customs
Post by: Prad on September 21, 2011, 02:46:50 PM
Hi sujju, you are absolutely right , it is a big mistake on my part , it is a learning curve .
Also I feel that probably the only reason to get from hk was the wide selection that they carry and the non availibity of things at times .
It will be a good idea to have consolidated common site on all India basis for stuff that can be ordered on line
Prad


Title: Re: Need help with customs
Post by: Prad on September 21, 2011, 02:53:45 PM
Hi ,
 I just came back from Customs and theY said that they understood atlast that there was no radio and would try to clear day after , due to the section being hot , garam ,
 I have learnt my lesson never to use EMS again .
Prad


Title: Re: Need help with customs
Post by: RcBazaar on September 21, 2011, 03:02:11 PM
congrats...  {:)}... have fun flying your heli  :)

"It will be a good idea to have consolidated common site on all India basis for stuff that can be ordered on line"... yes this is a great idea if someone can take the pains of doing this.. like the Amazon.com of india in rc products... well thought and yes all the LHSs need to support and participate in this..


Title: Re: Need help with customs
Post by: SunLikeStar on September 21, 2011, 03:13:14 PM
Congratulations Prad, that's a big relief. Did you do/say something; what changed their mind?


Title: Re: Need help with customs
Post by: Prad on September 21, 2011, 03:28:23 PM
Well let's not count our chicken before they hatch , let me get the parcel I my hands first ,then we uncork the champagne .

  All that I said was that I have been working on this for three days and I insisted that they give me my crime of importing in writing .

 Thiese three goons had a long meeting and requested me to wait for three days for results to take place , and I should expect the parcel or further intimation in writing by post ???.
Prad   


Title: Re: Need help with customs
Post by: akky on September 21, 2011, 03:29:36 PM
can somebuddy help me tooo my parcel is also retained at delhi fpo b 8-) :'(


Title: Re: Need help with customs
Post by: Prad on September 21, 2011, 03:33:27 PM
hi akky , i think you will have to read ,similar experiences by members and then plan a course of action and be persistent and , once you are stuck give the maximum details for others to help you with ideas .
prad


Title: Re: Need help with customs
Post by: Prad on September 26, 2011, 08:46:42 AM
Hi ,
     though i was promised that my papers were ok , they have now changed their tune and want me to tell them as to which section i have imported my radioless heli.

 so as i had mentioned earlier i am back to square one .

any hints on further action ,fellers ?
Prad


Title: Re: Need help with customs
Post by: CrazyPilot on September 26, 2011, 10:43:50 AM
please refer to http://www.rcindia.org/rc-general-topics/parcel-stuck-in-customs/msg78119/#msg78119


Title: Re: Need help with customs
Post by: Prad on September 26, 2011, 09:38:28 PM
Th :banghead:.

also if this sort of nonsense goes on we may have to get together and get a good lawyer to sort this out for all modellers concerned , as i believe that lots of members are facing similar problems , it is high time we should do get things with dignity ,like rest of the world and not behave that we are doing any crime .


Title: Re: Need help with customs
Post by: Prad on October 14, 2011, 07:53:46 PM
Hi,
 I has been almost a month ,that I have been following up with the customs at EMS and had to get my heli checked at the wireless department ,who confirmed that there was no radio in the parcel .
 Now they want me to pay a penalty to get my stuff cleared .
Let see what happens .


Title: Re: Need help with customs
Post by: vineet on October 14, 2011, 08:46:02 PM
best of luck prad,

may be ujwana you are right there should be a way so that we can also hit customs for unessary distraughting people ,but i dont know rti will help , i have some rti activists , i will try to talk to them.


Title: Re: Need help with customs
Post by: flyingbaba on October 14, 2011, 09:15:50 PM
@ Prad

It seems that you have got stuck with wrong set of people at FPO.

Just 2 weeks back I got my parcel from HK through registered post containing radio set. My parcel was examined by customs and duty of Rs.283/- charged for the entire value of parcel.

Even my parcel was delayed and took about a month to reach me. During this waiting period 1 follow up visit was done at FPO after which parcel  arrived quickly at my place.

Thanks,

Hiren



Title: Re: Need help with customs
Post by: flyingbaba on October 14, 2011, 09:24:10 PM
Hi guys,

Some info which I came across which may be helpful to all Mumbaites.

Foreign Post Office Mumbai
Customer Care

International Parcels articles with Tracking Numbers prefixed with CP,CL, RR are dealt by the Office of the Postmaster General (MM&FP), Foreign Post Office, Mumbai-400001.

Office Address :
Customer Care Section
3rd Floor, Foreign Post Office, Videsh Dak Bhavan,
Ballard Estate, Mumbai - 400 001
Telephone Number.:+ (91) (22) 22611791, 22613780
Email : mumbaiforeignpost@gmail.com

The International Speed Post articles with Tracking Numbers prefixed with EE, EM are dealt by the Speed Post Centre, Santacruz, Mumbai-400099.

Office Address :
Speed Post Centre,
Near Santacruz Domestic Airport,
Behind Centaur Hotel, Santacruz East, Mumbai-400099.
Telephone Numbers : 022-26156125, 26156648,26156703
Email :spc.mumbai@indiapost.gov.in

The International Airmail Registered Letters articles with tracking numbers prefixed RR are dealt by the Supdt, APSO(Foreign), Mumbai-400099.

Office Address :
O/o The Supdt,
APSO Foreign,
Near Santacruz Domestic Airport,
Behind Centaur Hotel,
Santacruz East, Mumbai-400099.
Telephone : 022-26156872.
Email : supdtfgn@yahoo.co.in

Thanks,

Hiren


Title: Re: Need help with customs
Post by: Prad on October 17, 2011, 10:47:14 AM
It seems that you have got stuck with wrong set of people at FPO.
Just 2 weeks back I got my parcel from HK through registered post containing radio set.
My parcel was examined by customs and duty of Rs.283/- charged for the entire value of parcel.
Hi , I guess you are a very lucky person , my friend just paid a fine of 5000 on a set of lipos .
The problem is only at EMS customs .
Prad


Title: Re: Need help with customs
Post by: Prad on October 17, 2011, 10:52:52 AM
Hi ,
Have been called again day after and will visit the wireless office with a bunch of 10 or 20 guys,for a clearance .
The irony is that my parcel does not contain a radio .
 It seems that the customs does not want to take responsibility , so are passing the buck to the wireless guys .
 I was present when the officers were present and ,none of them wanted to sign the clearance .


Title: Re: Need help with customs
Post by: anileshrai on October 22, 2011, 04:39:22 PM
Hello guyz,

i got a new futab T6EX -6 channel transmitter which is already type approved by WPC and one trainer aircraft from HONG KONG and customs at IGI have detained my RC plane and radio.They are asking for the grant from WPC.Kindly help me as i am totalyy exhausted in explaining them that it is a legal frequency in India.

Pls help me guyz.

Waiting for your response.

Thanks
Anilesh


Title: Re: Need help with customs
Post by: Prad on November 07, 2011, 03:57:40 PM
Hi , the only recourse you have is to ,pay the charges for sending the parcel to the wireless dept and getting their noc for it .
   It seems that the govt people are quite strict nowadays and are not ready to cut corners ,on this subject .
  In which city office is your parcel stuck?
Prad.

 


Title: Re: Need help with customs
Post by: Purush on November 17, 2011, 04:53:34 PM
Guys,

I have ordered turnigy 9x Tx/Rx and curent status is "Send item to customs" in chennai its alreasy 4 days in there hands, I will wait for a week. If there is no change in the status Planning to visit the customs office.

Any Suggestion Please

Please let me know EMS customs in chennai


Title: Re: Need help with customs
Post by: PankajC on November 17, 2011, 06:58:52 PM
do not visit customs office unless they request you to come and meet them. It will complicate matters.


Title: Re: Need help with customs
Post by: divay99 on November 18, 2011, 12:13:18 AM
+1 PankajC


Title: Re: Need help with customs
Post by: Purush on November 21, 2011, 08:32:28 PM
Today I got a letter from Customs, to produce the required document for the turnigy 9x transmitter/Receiver, but they have not stated which doc, the letter has a list of docs needs..
1.   Commercial Invoice
2.   Duty Exemption Certificate
3.   Import Export Code
4.   Price list and Catalogue
5.   P.O. Escort/ Authorized Rep.
6.   No objection Certificate from Archeological Dept / Asst. Drug Controller/ wide Life Officer/ Plant Quarantine Dept.
7.   Valid import License
8.   Technical write Up
9.   Working Sheet
10.   Certificate from apparel export promotion Council / leather exporters council
I hope this is a standard letter format from the custom.
I have only the invoice on the purchase.  Will they require any approval documents, Please help


Title: Re: Need help with customs
Post by: AEROVISHWA on November 21, 2011, 09:12:10 PM
just write them that
" this is item for personal use and is not ment for any commercial activity. it is a part for a toy that i had previously got."

even enclose a copy of the invoice to show that it is the same amt you paid that is declared.

it might solve the prob. :salute:


Title: Re: Need help with customs
Post by: sjejani on November 22, 2011, 12:00:13 AM
very true guyz ....the problem is with EMS service and their custom officers ....they are just a bunch of corrupt superintendents ,,few days back i ordered two gliders Fox EPO 2.3m and Phoenix 2000m ...through ems and these guyz charged me 6000/- for both the parcel ..... i have a number who does the customs clearance ... but that guy is also smart ....  these people know that we are curious about our parcels and taking advantage of this they try to rip us off..!!!! 


Title: Re: Need help with customs
Post by: flyingboxcar on November 22, 2011, 12:02:31 AM
The documents required should be tick marked at the list please look carefully and best of luck if it is a radio tx


Title: Re: Need help with customs
Post by: Purush on November 22, 2011, 12:12:59 AM
Nothing is ticked in letter and its a radio...:(


Title: Re: Need help with customs
Post by: AEROVISHWA on November 22, 2011, 08:33:52 AM
one more hint.  stay cool.... do not visit them/call them.  just reply to their letters as i said before.



Title: Re: Need help with customs
Post by: xxkrishxx on November 22, 2011, 09:23:42 AM
recent case a friend of mine ordered 2planes from hobby king..one thro ems n another registered air parcel..ems reached him in around 17days without any duty..the registered air parcel which was ordered first, took almost 2moths to reach him with duty around 350 rupees..


Title: Re: Need help with customs
Post by: Purush on November 22, 2011, 12:55:44 PM
Guys,

The initial letter which I got was from FPO and today, I got another letter from Customs and they required 3 docs,

1. Invoice of the purchase
2. IEC code (xerox copy), what is this code?
3. Working sheet (i.e, duty calculation as per customs) , not sure what is this doc?

Please clarify...


Title: Re: Need help with customs
Post by: Prad on November 22, 2011, 01:16:00 PM
hi , i have tested the system ,and have come to the conclusion , first golden rule , never use EMS ,you spend more and suffer the most .
 The best way is to have patience and plan a long time in advance , and order through the registered post parcel ,and wait for it to come with a nominal duty added .
If the item is less than , i think , 40 gms , then get it by non registered air parcel , as it only costs 2.5 usd and you can risk it but you will surely get it .

What i do is order separate parcels by this method , and have never gone wrong
Prad

EMS stand for Extra Masti service .


Title: Re: Need help with customs
Post by: sjejani on November 22, 2011, 01:36:49 PM
according to me if u in mumbai ... visit the ems office ,meet the officer ....cry a bit in frnt of them ...bribe him 500rs/1000rs ....and get your work done .... because according to rules -transmitter is banned item ..and anything which fly is also banned due to terrorist activities ....!!!! Its just a suggestion... cheerz mate ....!!!  :thumbsup:


Title: Re: Need help with customs
Post by: Prad on November 22, 2011, 01:52:58 PM
if you are in mumbai , before you go to the officer , there are some agents outside , check with them , also whatever you do ,finish it fast ,with the money upfront ,or if delayed it will go through the official channel .
prad


Title: Re: Need help with customs
Post by: reas on November 22, 2011, 02:23:02 PM
i also had ordered a Phoenix 2000 from HK by Registered Airmail & got it yesterday after 3 months (yes, thats right) with a 1000Rs customs duty...
mine was stuck at PAD, Kolkata... they called me, then sent me 'The' letter & I replied promptly. They released it after 2 months. I got it yesterday...
they obviously wanted me to visit them for !...!, & I had planned to go there by this month end..  


Title: Re: Need help with customs
Post by: sjejani on November 22, 2011, 05:22:00 PM
hey rees ..... phoenix is a very very very good glider ,,,the best for training ...... i will tell u the tips to save from crashes and weak spots .... i also got fox epo 2.4 meter ..its a disaster ....  i mean its good but not rough and tough .....

I also would like to know how did you order phoenix through air parcel ..because when i bought ,i had only EMS option on HK website ....and paid 87$ just for shipping ...!!!  ??? 


Title: Re: Need help with customs
Post by: PiyushI on November 22, 2011, 08:10:32 PM
Guys,

The initial letter which I got was from FPO and today, I got another letter from Customs and they required 3 docs,

1. Invoice of the purchase
2. IEC code (xerox copy), what is this code?
3. Working sheet (i.e, duty calculation as per customs) , not sure what is this doc?

Please clarify...
To the best of my knowledge,
1. Invoice of the purchase- its the simple invoice generated by the shipper for you for the purchase
2. IEC code (xerox copy), what is this code?
Import -Export code, but i don't think it should be compolsory if your import is for your personal use (not for trade)- just need to convince the officers this thing...

3. Working sheet (i.e, duty calculation as per customs) , not sure what is this doc?
May be this link work for it,
http://www.cybex.in/indian-custom-duty/Radio-Remote-Control-Apparatus-Duty-Calculator-85269200.aspx

..still suggest you to wait for the senior members comment on this.... :thumbsup:


Title: Re: Need help with customs
Post by: akky on November 22, 2011, 10:21:12 PM
i have been facing the same problem....i paid a total of 4500 for 3 of my parcels


Title: Re: Need help with customs
Post by: Purush on November 28, 2011, 11:01:44 AM
Finally I got my parcel(radio), It was clear by customs after a customs duty of Rs.2333. In total it cost me 6500 for turnigy 9x...

Lesson learnt: Never Ever use EMS for Radio or try to avoid radio from HK


Title: Re: Need help with customs
Post by: reas on November 28, 2011, 11:34:57 AM
whoa thats even more than the cost of the radio itself ! guess ordering stuff is like Quantum Mechanics !


Title: Re: Need help with customs
Post by: VinayakR on December 01, 2011, 05:56:07 PM
I usually order these parcel when I am very busy with work and can’t visit the field , but this time it’s taking too long

I don't see any update on my shipment  :headscratch: from last Saturday

Is it a significance of parcel getting stuck in custom . What should be the status when it happen so  ???


Title: Re: Need help with customs
Post by: PiyushI on December 01, 2011, 07:06:22 PM
I usually order .....
Is it a significance of parcel getting stuck in custom . What should be the status when it happen so  ???


seems its already relased by delhi customs..... hope its not stuck with bombay customs - probably cannot, as it already relased frm delhi customs....


Title: Re: Need help with customs
Post by: abhay on December 01, 2011, 08:58:50 PM
Dont worry vinayak, it will reach

Myparcel takes nearly 3 days to travel from singapore to india, but takes about a week or a few more days to reach my place..
The tracking shows it has been released by customs..
Dont worry, or you may also visit nearest postoffice


Title: Re: Need help with customs
Post by: VinayakR on December 01, 2011, 09:09:40 PM
Thanks Abhay..

yeah.. it's 50% relief that it’s relased by delhi customs , and waiting for Mumbai customs  :banghead:

please check my previous shipment

 I wanted to know from members who have already suffered from this.. what would be the status of shipment if it stucks in custum




Title: Re: Need help with customs
Post by: abhay on December 01, 2011, 09:18:41 PM
Ive rarely seen any parcel going two times with customs :o.. Now even i am waiting for reply of people faced any such experience


Title: Re: Need help with customs
Post by: VinayakR on December 07, 2011, 10:22:29 PM
It's turning to worst  :( , I have not receive any later from custom also  :banghead: looks like I shoud visit nearest post office


Title: Re: Need help with customs
Post by: VinayakR on December 12, 2011, 06:01:51 PM
Guys good news here..My parcel released by customs  ;D

After waiting for long period for my parcel I decided to visit nearest post office so visited them on Thursday 8 Dec 2011. Postman of my area told me that he don’t have any parcel for me  :(

So I call to FOREIGN POST OFFICE.  After providing tracking number officer told me that they have received it on 26th Nov, he also asks me about the contents of it. I just told "these are the some electronics parts and requite for collage project". He told me that it will be shortly unload it and ask me to call again on Monday again.

Many Thanks to Mohan Sir for providing guidance and details of FOREIGN POST  :salute:

FOREIGN POST OFFICE, VIDESH DAK BHAVAN,
BALLARD ESTATE, MUMBAI – 400 001
TEL.:22615390 / 22613965

On Saturday when I checked with Swiss post again I was surprise to see the updated status “Released by customs”

Look the coincidence now.. just while writing this post I got a call from Postman saying there is nobody at your home to collect the parcel and pay the penalty of rs 192/- only. :banghead:
Thanks to my kind neighbors who were around and paid him money and collect the parcel.

Now just want to go home from office and check the parcel  (:|~


Title: Re: Need help with customs
Post by: SunnyGuy on December 12, 2011, 07:23:47 PM
Hello,

I am posting this as am not able to understand the Customs event sequence. I understand if last event is "Send item to domestic location (Inb)" means it is being delivered to designated address locally. But for my parcel tracking I see somethng like -
12/10/2011 1:47:00 PM - INDIA - MUMBAI FOREIGN POST OFFICE - Send item to domestic location (Inb) 
12/10/2011 1:47:00 PM - INDIA - MUMBAI FOREIGN POST OFFICE - Return item from customs (Inb)

Does this mean the parcel item is being returned back to the seller or it is being delivered to the local address? Any inputs would be gr8 help.

Find attached screenshot of the tracker.

Thanks,
Srikant.


Title: Re: Need help with customs
Post by: anwar on December 13, 2011, 02:29:04 AM
The post below should give you glad tidings.

http://www.rcindia.org/rc-outlets-and-resellers/anything-and-everything-hobby-king/msg64661/#msg64661

Another one :

http://www.rcindia.org/beginners-zone/do-indian-customs-permit-import-of-a-4ch-receiver/msg63358/#msg63358


Title: Re: Need help with customs
Post by: eldiablo on January 15, 2012, 06:40:32 PM
hey guys,
new here.I ordered a tx rx pack,motor,esc,lipo and charger from hobbyking and it cost about 110$ including shipping(29$) and its status states that "held by customs"(mumbai) since 4th jan.I stay in pune and am a student so i am restricted and cannot go to mumbai.What do i do?(pls also do tell me if duty will be levied against it and if there is anyway it will automatically be shipped to pune)
very sorry my post is irrelevant here.


ps:I didnt use EMS,just normal shipping.


Title: Re: Need help with customs
Post by: Sumeet on January 15, 2012, 09:55:56 PM
Go through this (http://www.rcindia.org/rc-outlets-and-resellers/anything-and-everything-hobby-king/),

You should have done this before placing order at HK. Anyways, just read others experiences in above link, you will sure have the solution.

This question has been answered around thousand times in this forum.
I hope everything goes well and the parcel arrives.

Thanks.
Sumeet


Title: Re: Need help with customs
Post by: eldiablo on January 16, 2012, 09:51:51 PM
I hope to :D
thanks for the quick reply:D {:)} :bow:


Title: Re: Need help with customs
Post by: dst161 on January 18, 2012, 06:34:51 PM
@ eldiablo,

Even my parcel from HK (RTF Glider) has been stuck at customs Mumbai since 10,-January-2012
I got a letter from them 2 days back asking for declaration and NOC and stuff.

Today I simply called them and spoke to them and the person asked me few simple questions:
1. What is the product?
A: Toy glider made of foam (thermocol)

2. Is it a helicopter?
A: No

3. Was it ordered online?
A: Yes

4. What is the total value of it?
A: Told the invoice purchase value in dollars (excluding the shipping)

5. Is this for sale?
A: No, for personal use

Response from the person: You will have to pay *% of duty, shall I send this item?

My response: but this is below Rs. 10,000 value

Response from person: You will have to pay the duty, will you pay or will you come here to talk?

My response: I am ready to pay

Response from the person: OK, I will release the package, you will have to pay the duty on delivery

My response: ok

That's it, I spoke to that person at 5:20 PM today on January 18, 2012.

Now need to monitor the tracking status, expecting it to change in a day or two.

I would suggest you also try calling them and speak to them and see if you can get the parcel moving without going.

If your tracking number is EQ*********SG, call:

International Parcels articles with Tracking Numbers prefixed with EE, EM, EQ:
Speed Post Centre,
Near Santacruz Domestic Airport,
Behind Centaur Hotel, Santacruz East, Mumbai-400099.
Telephone Numbers : 022 - 26156063, 26156125, 26156648, 26156703


If your tracking number is CP*********US, call:

International Parcels articles with Tracking Numbers prefixed with CP, CL, RR:
Customer Care Section
3rd Floor, Foreign Post Office, Videsh Dak Bhavan,
Ballard Estate, Mumbai - 400 001
Telephone Number.:+ (91) (22) 22611791, 22613780


People who have experience getting the packages cleared should share the details as what they did so people like us can follow....

Thanks.


Title: Re: Need help with customs
Post by: eldiablo on January 18, 2012, 09:32:41 PM
Thank you very much brother.
i think i will wait for 2 days before i call.
i'll post about how it goes. how it goes


Title: Re: Need help with customs
Post by: Purush on January 19, 2012, 02:20:00 PM
@ eldiablo,

You Parcel is stuck at customs, as you have ordered TX/RX and customs doesnt care about other products.

I also had the same issue and I have had to pay nearly 50% as customs duty (invoice+shipping) to get the product.

Please go thro the thread, I ahve list the doc the customs had asked.


Title: Re: Need help with customs
Post by: eldiablo on January 21, 2012, 11:37:35 AM
Woot woot!
no call....waited for 2 and a half week and ...............
Local Date and Time    Country    Location    Event Type    Extra Information
12/31/2011 7:38:00 AM    SINGAPORE       Receive item from customer (Otb)    
12/31/2011 8:38:00 AM    SINGAPORE    SINGAPORE    Insert item into bag (Otb)    
1/4/2012 9:31:00 AM    INDIA    MUMBAI FOREIGN POST OFFICE    Receive item at office of exchange (Inb)    
1/4/2012 9:31:00 AM    INDIA    MUMBAI FOREIGN POST OFFICE    Send item to customs (Inb)    
1/21/2012 9:48:00 AM    INDIA    MUMBAI FOREIGN POST OFFICE    Record item customs information (Inb)    
Retention reason : Articles importation subject to restrictions import- license
1/21/2012 9:48:00 AM    INDIA    MUMBAI FOREIGN POST OFFICE    Return item from customs (Inb)    

:D :D :D


Title: Re: Need help with customs
Post by: karan3_k on February 13, 2012, 11:43:15 PM
Date #            Location       Delivery Status
3-Feb-2012    Hong Kong           Item posted.
4-Feb-2012    Hong Kong     Processed for departure.
4-Feb-2012    Hong Kong     The item left Hong Kong for its destination on 4-Feb-2012
7-Feb-2012    India              Arrived and is being processed.
7-Feb-2012    India             Pending customs inspection.

well how many days it takes normally for customs inspection?     ??? ???  :help:
order contains turnigy 9x & 1 micro servo, costing 43.36$ +26.27$ shipping (air parcel)...


Title: Re: Need help with customs
Post by: gbisht on February 14, 2012, 12:26:55 AM
Hi Karan,

As per threads, custom create problem when parcel include tx rx

My order is also stuck in custom, I have ordered 1/10 Scale Nitro Truck with Transmitter.
So just wating with my cross fingers,

Shipping Mode is  : EMS

Date/Time Location Activity
2012-02-07  20:02:00 CHENGDU  Posting   
2012-02-08  08:08:00 CHENGDU  Arrival at Sorting Center   
2012-02-08  09:06:30 CHENGDU  Despatch from Sorting Center   
2012-02-08  23:29:59 BEIJING  Arrival at Sorting Center   
2012-02-09  01:19:55 BEIJING  Despatch from Sorting Center   
2012-02-11  08:34:00 REPUBLIC OF INDIA MUMBAI PAR  Arrival at Sorting Center   
2012-02-11  08:35:00 REPUBLIC OF INDIA MUMBAI PAR  Handed over to Customs   


Title: Re: Need help with customs
Post by: karan3_k on February 14, 2012, 08:07:39 AM
phew!!!! finaly an update but there is slight confusion...

the traking link given by hk. http://app3.hongkongpost.com/CGI/mt/enquiry.jsp. shows same...

Date #             Location      Delivery Status
3-Feb-2012    Hong Kong     Item posted.
4-Feb-2012           Hong Kong     Processed for departure.
4-Feb-2012         Hong Kong     The item left Hong Kong for its destination on 4-Feb-2012
7-Feb-2012    India             Arrived and is being processed.
7-Feb-2012            India              Pending customs inspection.


where as ips tracking website (http://ipsweb.ptcmysore.gov.in) says

Local Date and Time   Country           Location                                       Event Type                             Extra Information
2/3/2012 6:47:00 PM   HONG KONG                                                      Receive item from customer (Otb)   
2/4/2012 5:41:00 PM   HONG KONG          HONG KONG AIR MAIL CENTRE           Insert item into bag (Otb)   
2/7/2012 9:43:00 AM   INDIA            MUMBAI FOREIGN POST OFFICE   Receive item at office of exchange (Inb)   
2/7/2012 1:57:00 PM   INDIA            MUMBAI FOREIGN POST OFFICE   Send item to customs (Inb)   
2/14/2012 2:28:00 PM   INDIA                   AHMEDABAD SUB FGN PO           Return item from customs (Inb)   

so according to this i have i cleard customs??


Title: Re: Need help with customs
Post by: dst161 on February 14, 2012, 05:56:26 PM
Yes,

The item is customs cleared.

The status would change again saying "Sent item to domestic locations (Inb)" soon.


Title: Re: Need help with customs
Post by: Robologix on February 15, 2012, 10:42:53 AM
hi

i have ordered motors 2812 from hobby king and shipping through ems speed post and weighs less than 1kg may  i know chances of getting struck in customs and how much time it would take for the consignment to reach .


Title: Re: Need help with customs
Post by: anandp on February 15, 2012, 11:23:08 AM
change the shipping method if you can !!!!!! else if you lucky to get the package, it will after your event !!!!

also in any shipping method, consider 1-3 weeks of minimum time to get it at your end.


Title: Re: Need help with customs
Post by: Robologix on February 15, 2012, 11:32:08 AM
may i know to which i need to change shipping ??


Title: Re: Need help with customs
Post by: anandp on February 15, 2012, 11:36:07 AM
registered air mail or parcel . anything other than EMS.


Title: Re: Need help with customs
Post by: gbisht on February 15, 2012, 12:40:19 PM
Anand  I have order my parcel with EMS, is their any issue with this type of shimpemnt ??


Title: Re: Need help with customs
Post by: anandp on February 15, 2012, 12:43:24 PM
With all previous exp of mine and many other fellow members, the EMS gives more trouble to clear then other type of post. Same time it's not necessary that every ems has the problem as it depends upon the articles in package also. If you browse though older post you will see the other post methods are advisable.


Title: Re: Need help with customs
Post by: Robologix on February 15, 2012, 12:49:20 PM
ok thanks


Title: Re: Need help with customs
Post by: gbisht on February 18, 2012, 12:47:10 AM
Hi My shipping status has changed now....Is it good news ???

Date/Time Location Activity
2012-02-07  20:02:00 CHENGDU  Posting  
2012-02-08  08:08:00 CHENGDU  Arrival at Sorting Center  
2012-02-08  09:06:30 CHENGDU  Despatch from Sorting Center  
2012-02-08  23:29:59 BEIJING  Arrival at Sorting Center  
2012-02-09  01:19:55 BEIJING  Despatch from Sorting Center  
2012-02-11  08:34:00 REPUBLIC OF INDIA MUMBAI PAR  Arrival at Sorting Center  
2012-02-11  08:35:00 REPUBLIC OF INDIA MUMBAI PAR  Handed over to Customs  
2012-02-15  15:18:00 REPUBLIC OF INDIA DELHI F PAR  Handed over to Customs  


Title: Re: Need help with customs
Post by: divay99 on February 18, 2012, 12:56:27 AM
Hi Use the below mentioned link and tell me the status ... I shall be able to provide you better insight

http://ipsweb.ptcmysore.gov.in/ipswebtracking/


Title: Re: Need help with customs
Post by: gbisht on February 18, 2012, 01:10:06 AM
Hi Divay,

Plz find update

2/7/2012 8:02:00 PM CHINA 610044 Receive item from customer (Otb) 
2/9/2012 1:19:00 AM CHINA BEIJING EMS Insert item into bag (Otb) 
2/11/2012 8:04:00 AM INDIA MUMBAI EMS Receive item at office of exchange (Inb) 
2/11/2012 8:05:00 AM INDIA MUMBAI EMS Send item to customs (Inb) 
2/15/2012 11:34:00 AM INDIA DELHI, EMS SPEED POST CENTRE Return item from customs (Inb) 
2/15/2012 2:48:00 PM INDIA DELHI, EMS SPEED POST CENTRE Send item to customs (Inb)


Title: Re: Need help with customs
Post by: gbisht on February 18, 2012, 01:11:41 AM
I have also found a blog which containing usefull information/links regarding Custom & Indian Post

Have a look on it

http://forums.ebay.in/thread.jspa?threadID=500008377


Title: Re: Need help with customs
Post by: divay99 on February 18, 2012, 01:19:39 AM
Bisht, your item has been sent for customs inspection .. two things can happen now.

1. Your item gets inspected a duty is charged and it will be sent to you.
2. Your item gets inspected and it is detained by customs in which case you will recieve a letter .. take the letter and visit the India Post office and Indraprastha. After questioning if you are luck the parcel will be released.

Hope the information helped ... and yes best of luck !!!


Title: Re: Need help with customs
Post by: gbisht on February 18, 2012, 01:26:29 AM
Thanks Divay,

but why they inspect in mumbai and then in delhi again ??

1. If they charge duty ? Will they call me ? tell me amount I have to pay for duty and then sent to me and on delivery I have to pay that amount to currior person ??
2. Second point seem horable.....I m crossing my finger......

Yes I need luck now........


Title: Re: Need help with customs
Post by: divay99 on February 18, 2012, 01:34:11 AM
Hi Bisht... my name is Divay.....
They did not inspect your item in Mumbai... they directly sent it to Delhi Customs.... If duty is charged no one will be calling you ... your postman would come and take the custom charges in cash from you when he delivers the package.....

Btw what was in the package I could let you know wether it would be detained or not


Title: Re: Need help with customs
Post by: gbisht on February 18, 2012, 01:40:48 AM
it contain Nitro Truck with Transmiter.........


Title: Re: Need help with customs
Post by: aviator on February 18, 2012, 03:17:33 AM
Got my first order from HK...
Ordered on 17 Jan, recieved on 15 feb.
M planning to order the following items from HK :

Code                    Description                                                   Qty    STATUS   
026000004   Tower Pro 2408-21T Brushless Outrunner Motor            1   Unreserved   
HK-SS30A   Hobbyking SS Series 25-30A ESC                            1   Unreserved   
OR001-00107A   JXF 7x4 / 178 x 102mm Poly Composite propell   2   Unreserved   
OR001-00109C   JXF 9x6 / 229 x 152.5mm Poly Composite prope   2   Unreserved   
MA0640   Master Airscrew propeller 6x4 (2pc)   1   Unreserved   
GWS-RD-8060   GWS EP Propeller (RD-8060 203x152mm) (6pcs/s   1   Unreserved   
LS-J3ARF   J3 Cub - EP Old Timer (ARF)
*JIT-Item (this item takes 3-5 days to dispatch)                               1   Unreserved   
HK-Atom   H-King Atom Mini Glider 750mm w/Battery (PNF
*JIT-Item (this item takes 3-5 days to dispatch)                               1   Unreserved   
T500.2S.20   Turnigy 500mAh 2S 20C Lipo Pack                                   1   Unreserved   
OR001-00307A   SF E-Prop 7x4 / 178x102mm w/ Adapters Black           1   Unreserved   
GWS-RD-9047   GWS EP Propeller (RD-9047 228x119mm) (6pcs/s   4   Unreserved   
OR025-02601   Plastic Folding Propeller Assembly 4.5x3 (2p           1   Unreserved   
N850.3S.45   Turnigy nano-tech 850mAh 3S 45~90C Lipo Pack           1   Unreserved   
N1800.3S.25   Turnigy nano-tech 1800mah 3S 25~50C Lipo Pac   1   Unreserved   
    
Shipment   Air Parcel (INDIA) 3000g - 3499g $35.72
Taxes   $0.00
Total   $155.79

Pls advise whether these items will get stuck in customs??? (As it includes airplane kits, though without TX RX and some lipos)

I was planning to split the order in two halves but then the shipping would be on higher side. Plus, theres always a chance to grab a freebie on HK for 100$ plus items.

Is it advisable to declare 100% value on the invoice or should i reduce it to say 70%.

Pls advise.

Regards,

Aviator


Title: Re: Need help with customs
Post by: gbisht on February 18, 2012, 09:11:42 AM
i thinks u order all in chunks, and dont exceed parcel weight more then 500gm each.
order radio saperatly
else if parcel stuck for 1 item then u lost everything


Title: Re: Need help with customs
Post by: gbisht on February 27, 2012, 04:25:06 AM
Plz find update
2/15/2012 11:34:00 AM INDIA DELHI, EMS SPEED POST CENTRE Return item from customs (Inb) 
2/15/2012 2:48:00 PM INDIA DELHI, EMS SPEED POST CENTRE Send item to customs (Inb) 

Now situation seems confusing, can anyone help me to understand what its mean now ??
EMS got return Parcel from Custom and again Sent to custom... :banghead:

Local Date and Time Country Location Event Type Extra Information
2/7/2012 8:02:00 PM CHINA 610044 Receive item from customer (Otb) 
2/9/2012 1:19:00 AM CHINA BEIJING EMS Insert item into bag (Otb) 
2/11/2012 8:04:00 AM INDIA MUMBAI EMS Receive item at office of exchange (Inb) 
2/11/2012 8:05:00 AM INDIA MUMBAI EMS Send item to customs (Inb) 
2/15/2012 11:34:00 AM INDIA DELHI, EMS SPEED POST CENTRE Return item from customs (Inb) 
2/15/2012 2:48:00 PM INDIA DELHI, EMS SPEED POST CENTRE Send item to customs (Inb) 
2/24/2012 11:35:00 AM INDIA DELHI, EMS SPEED POST CENTRE Return item from customs (Inb) 
2/24/2012 11:52:00 AM INDIA DELHI, EMS SPEED POST CENTRE Send item to customs (Inb)


Title: Re: Need help with customs
Post by: Ahmad on February 27, 2012, 09:43:27 AM
He the best person for that....I guess the name should be Divya postal service for aero modellers.


Title: Re: Need help with customs
Post by: gbisht on February 28, 2012, 04:42:01 PM
Hi Everybuddy

In big parcel this is second time that I become Lucky.
Today I have bring my parcel (1/10 scale nitro  truck with receiver) from postoffice. Yesterday he postman came and told that u have parcel in post office this is big or may be fergile. So plz took it and pay 1443 Rs as a custom duty. so paid and got my parcel without going custom at airport.

Touch wood.

Thanks


Title: Re: Need help with customs
Post by: raja_mastana on February 28, 2012, 05:32:07 PM
Congrats and good job showing patience! Now post some pics of the truck!


Title: Re: Need help with customs
Post by: gbisht on March 04, 2012, 09:21:56 AM
Hi,

I found that Custom Duty Stamp on my Parcel, See attached Pic
I suppose that stamp and charges are attached by mumbai Custom.

Sure Raja : Here is the thread of that truck, just logged yesterday  ;)

http://www.rcindia.org/cars/hsp-110-nitro-tyrannosaurus-off-road-truck/msg92185/#msg92185



Title: Re: Need help with customs
Post by: h4ppy on March 09, 2012, 02:55:09 AM
Hello rcindia.org members,

i am new here. my name is happy from Punjab. Please Anyone help me i am order one rc helicopter (RTF) Shipped By EMS Speed Post From rc711. my problem is my parcel is stuck in Delhi custom past 7 days. please anyone tell me how long custom prepossessing time?

Thank You.


Title: Re: Need help with customs
Post by: dunder93 on March 11, 2012, 12:44:13 AM
hi all,
i recently ordered a few equipments from hobby king (motor,battery,esc,props,servos) through EMS.
the tracking of the item shows that it has been sent to customs for verification and it has been there for 10 days now.
tracking no: EQ300797781SG.bill is of $150

i stay in delhi so i was wondering if anyone staying in DELHI who has had issues with customs while ordering items from hobby king to please advice me as to what i should do now so as to get my items and where should i go???  :headscratch:

thanks


Title: Re: Need help with customs
Post by: gbisht on March 11, 2012, 02:58:55 AM
Hi
I have already faced same issue, and living in delhi too..
1. only key is Just wait n wait......min 2 weeks and max 4 week,
2. Dont use EMS and I have observed EMS parcels always take time in custom clearance
3. You have not ordered any banded item, like Tx Rx or big one. so dont worry

May I ask how much you have ordered that few items got bill of 150$ and what is wait of parcel ??
items in details.....are these for sale ?........lol


Title: Re: Need help with customs
Post by: gbisht on March 11, 2012, 02:59:55 AM
As per my past experience............You will get your parcel in coming 2 weeks.............so dont worry and chilll


Title: Re: Need help with customs
Post by: dunder93 on March 11, 2012, 06:59:42 PM
i got one motor,one ESC,one 11.1v lipoly,and four hitec servos along with propellers,and a few control horns and hinges.
i am making a trainer airplane from scratch so none of the above parts are for sale ;D

anywayz thanks for your reply
was going mad  :banghead: checking the indiapost site everyday to see whether d customs had released it or not
guess our inefficient government custom systems will have to make me wait for quite some time as i cant wait to get the parts and complete my plane


Title: Re: Need help with customs
Post by: freeflyer on March 13, 2012, 08:37:22 PM
the tracking of the item shows that it has been sent to customs for verification and it has been there for 10 days now.

well it's not just you whose parcel is stuck with customs even my order from hobby king EA131284755HK is with them for more than ten days.The items which were ordered are 4 hextronic servos,Velcro,1800 mah lipo battery and orange Rx 


Title: Re: Need help with customs
Post by: divay99 on March 13, 2012, 08:46:26 PM
Customs has a strong back log at the moment ... kindly wait for atleast 10-15 days post recieving the send item to customs notification.....


Title: Re: Need help with customs
Post by: ujjwaana on March 13, 2012, 11:12:19 PM

My parcel was directly sent from Delhi IMC to my local Post office last week. Recently the postal Department has geared up to timely release packages to confer to international postal norms. For EMS parcels,  10 days in such circumstances is little fishy. What do you have in that parcel Chintu ? Please note that Radio Transmitters  are many times held. So do call the Delhi EMS center if 2 weeks has elapsed (from tracking, I can see it was sent to Customs on 2nd March itself)


Title: Re: Need help with customs
Post by: freeflyer on March 14, 2012, 12:47:30 PM
No ujjwana my parcel didn't had any radio or arf ,where can I get the number of Delhi EMS ?


Title: Re: Need help with customs
Post by: zonuna on March 14, 2012, 01:14:04 PM
As they always said "Just don`t bother about the customs delay, do NOT call them or email them, just wait patiently, it will reach you for sure." :-) 


Title: Re: Need help with customs
Post by: hyd_quads on March 17, 2012, 03:53:59 PM
RB345309356HK
Did this thing enter customs? The last status says that the item is sent into domestic location but this status has to appear once again, with the location "Mumbai foreign post office", right? When will that happen?


Title: Re: Need help with customs
Post by: manu_don on March 19, 2012, 06:32:28 PM
@dunder93 : bhai tumhara parcel to aa gya na ... jiska order number "EQ300797781SG" hai ???? bhai custom mai tumhare kitne paise lage ???? n tumne koi jugad lagwaya tha ya nai ???? n bhai product mai koi gadbadd to nai hai ???

bhai if u don't mind please upload the pic .... :)


Title: Re: Need help with customs
Post by: freeflyer on March 20, 2012, 12:58:45 AM
I happened to receive my parcel today without any custom issues... I guess the delay was due to back log with customs


Title: Re: Need help with customs
Post by: gbisht on March 20, 2012, 03:08:47 AM
RB345309356HK
Did this thing enter customs? The last status says that the item is sent into domestic location but this status has to appear once again, with the location "Mumbai foreign post office", right? When will that happen?
Hi

Yes you parcell is with custom now, So you have to wait, atleast 10-15days,
bytheway what is in this parcell ?


Title: Re: Need help with customs
Post by: hyd_quads on March 20, 2012, 04:26:49 AM
Yes, it's already sent to Hyd from Mumbai FPO. It contains no RTF, no sort of planes, no helis but just parts, worth $80.

Vineet


Title: Re: Need help with customs
Post by: bimalved on March 22, 2012, 05:06:40 PM
Hi all ,

I have called for a mobile from uk  which is act 165gbp, he has posted on 9th march and i have not received yet , could you please all guide me where should i go , i stay in mumbai , pls give me details , contacts..
I don't have tracking number , it was sent by royal mail , i have copy of recipet and paypal invoice ..
will they charge me any duties, how mch ?

will be great help .


Title: Re: Need help with customs
Post by: aviator on March 22, 2012, 05:10:48 PM
Pls help. My parcel is showing the following Status :

Local Date and Time   Country   Location   Event Type   Extra Information
3/15/2012 10:41:00 AM   SINGAPORE      Receive item from customer (Otb)   
3/15/2012 11:41:00 AM   SINGAPORE   SINGAPORE   Insert item into bag (Otb)   
3/22/2012 11:14:00 AM   INDIA   MUMBAI FOREIGN POST OFFICE   Receive item at office of exchange (Inb)   
3/22/2012 3:11:00 PM   INDIA   MUMBAI FOREIGN POST OFFICE   Send item to customs (Inb)

It has HK Atom +Batteries in it worth 100$. Will it be stuck or will it be levied with some customs and dispatched.

Pls help


Title: Re: Need help with customs
Post by: satyagupta on March 22, 2012, 05:30:14 PM
Mostly it will be released with customs..


Title: Re: Need help with customs
Post by: bimalved on March 22, 2012, 05:33:05 PM
was that addressed to me .. pls suggest


Title: Re: Need help with customs
Post by: satyagupta on March 22, 2012, 05:34:53 PM
nope it was for aviator.

$bimal when was ur order shipped??


Title: Re: Need help with customs
Post by: bimalved on March 22, 2012, 05:35:40 PM
it was shipped on 9th from london in royal mail..


Title: Re: Need help with customs
Post by: satyagupta on March 22, 2012, 05:38:00 PM
Hmm i guess you should call up customs then... and ask them about your parcel.. Do you have any tracking number or anything?


Title: Re: Need help with customs
Post by: bimalved on March 22, 2012, 05:40:04 PM
Nope , np tracking number ,just have recipet of royal mail which was sent by sender, were should i call and what should i ask for , i mean no tracking number , how will they trace it


Title: Re: Need help with customs
Post by: raja_mastana on March 22, 2012, 06:19:35 PM
Bimal, check with the sender and get the tracking number. Without tracking number nobody can help you i guess.
After you get it, you can check the status of your parcel here
http://ipsweb.ptcmysore.gov.in/ipswebtracking/


Title: Re: Need help with customs
Post by: bimalved on March 22, 2012, 06:22:41 PM
hi ,
there is no tracking number all i have is  copy of recipe


Title: Re: Need help with customs
Post by: gbisht on March 22, 2012, 06:26:39 PM
Bimal what you have ordered ??
I suppose in slip only shipping cost is mentioned 12Euro

What's about package cost, it seems 970gm item.


Title: Re: Need help with customs
Post by: bimalved on March 22, 2012, 06:27:48 PM
gauvrav its a mobile which cost 165gbp


Title: Re: Need help with customs
Post by: gbisht on March 22, 2012, 06:35:46 PM
Bimal As much as I know, mobile also count in Transmission products, mobile also contain FCC code for that. Highly respectable by customs.

so cross your fingers.


Title: Re: Need help with customs
Post by: mail4ajo on March 22, 2012, 06:37:36 PM
Without tracking items are as good as lost. I got an item nearly after 45 days.


Title: Re: Need help with customs
Post by: bimalved on March 22, 2012, 06:40:01 PM
ajo do u suggest me to go personally and find out or should i wait for it


Title: Re: Need help with customs
Post by: bimalved on March 22, 2012, 06:41:23 PM
Gaurav keeping fingers crossed ya .. hope i get it safetly .. hahhah


Title: Re: Need help with customs
Post by: raja_mastana on March 22, 2012, 06:44:34 PM
This seems like un-registered mail. Its normally takes one month to be delivered in mumbai. So, i dont think you can do anything, other than wait.
Its surprising the sender sent a 165GBP item using un-registered mail - its pretty risky


Title: Re: Need help with customs
Post by: bimalved on March 22, 2012, 06:47:56 PM
Damm, i guess so .. Post at london said it will be delivered in 5 days ya .. and i know royal mail is prompt at the services ..
i guess yes raja i should just wait .. can't do much


Title: Re: Need help with customs
Post by: gbisht on March 22, 2012, 07:24:27 PM
Bimal, In mumbai airport, there should be collection of Royal mails, Why dont you got there first, and then contact customs.

I wish you safely receive it  :-)


Title: Re: Need help with customs
Post by: aviator on March 28, 2012, 12:28:03 PM
My parcel is showing the following status :


Local Date and Time   Country   Location   Event Type   Extra Information
3/15/2012 10:41:00 AM   SINGAPORE      Receive item from customer (Otb)   
3/15/2012 11:41:00 AM   SINGAPORE   SINGAPORE   Insert item into bag (Otb)   
3/22/2012 11:14:00 AM   INDIA   MUMBAI FOREIGN POST OFFICE   Receive item at office of exchange (Inb)   
3/22/2012 3:11:00 PM   INDIA   MUMBAI FOREIGN POST OFFICE   Send item to customs (Inb)   
3/28/2012 10:56:00 AM   INDIA   DELHI FOREIGN POST OFFICE   Record item customs information (Inb)   
Retention reason : Other

I am confused??How come the item ws held at Mumbai and retained at delhi????
Wat is the procedure now?? Pls help!!!
@divay99 - Pls help.


Title: Re: Need help with customs
Post by: freeflyer on March 28, 2012, 12:57:49 PM
Can u please specify what was there in the parcel


Title: Re: Need help with customs
Post by: aviator on March 28, 2012, 01:00:39 PM
HK Atom PNF + ESC + Motors


Title: Re: Need help with customs
Post by: netsecrets00 on March 28, 2012, 08:54:11 PM
What is present import-limit for hobby parts if we ordered?


Title: Re: Need help with customs
Post by: aviator on March 28, 2012, 09:35:55 PM
How come the parcel that landed in mumbai ws detained at delhi???


Title: Re: Need help with customs
Post by: raja_mastana on March 28, 2012, 09:59:53 PM
Mumbai Foreign Post Office has the jurisdiction over the post offices in the Maharashtra circle, Andhra Pradesh up to Hyderabad, Karnatka-Hubli and Dharwad , Goa, Madhya Pradesh and Chhattisgarh. Accordingly, consignments pertaining to the above said jurisdiction only; are Customs Cleared by Postal Appraising Section Mumbai.
http://www.mumbaicustoms.gov.in/scripts/public.asp

So, Mumbai Customs will not check your parcel since its not in their jurisdiction. They forwarded it to Delhi customs.
Delhi customs will examine your shipment.


Title: Re: Need help with customs
Post by: aviator on March 28, 2012, 10:07:11 PM
Wat shud i do nw? Call dem or wait??


Title: Re: Need help with customs
Post by: aviator on March 29, 2012, 02:18:51 PM
Heres a no. of some senior guy at Delhi foriegn post office :
011-23235501
I called him to inquire abt the parcel and he talked very politely and told me to call at 1800112011 (toll free).
He also assured me that he vl luk into the matter.


Title: Re: Need help with customs
Post by: philip on June 07, 2012, 02:00:49 PM
What do you do when you get a Call Memo from the Postal Appraising dept. Do we simply register post them the invoice for the purchase? I have a parcel from HobbyKing stuck with the Bangalore customs.


Title: Re: Need help with customs
Post by: anwar on June 07, 2012, 05:42:43 PM
If the tracking shows two weeks in customs, you should take action.  Some people call and then send in required documents.


Title: Re: Need help with customs
Post by: mail4ajo on June 07, 2012, 09:27:16 PM
I have several experiences of this kind in Chennai. They write you a letter asking for docs, but forget to post it. Carry all docs and go to the PO customs office. Will have to give a letter. Unless the item is banned or of restricted nature, you can clear immediately.

EDIT: this was a mobile? Very risky to send via PO. Someone can easily pocket it. RC stuff, not many can use.


Title: Re: Need help with customs
Post by: nealswap47 on June 18, 2012, 01:50:51 PM
hello guys i'm new to rc world and this is my 1st HK order my shipping status is:

6/14/2012 3:53:00 PM    HONG KONG       Receive item from customer (Otb)    
6/16/2012 4:01:00 PM    HONG KONG    HONG KONG AIR MAIL CENTRE    Insert item into bag (Otb)    
6/17/2012 3:58:00 PM    INDIA    MUMBAI AIR    Receive item at office of exchange (Inb)    
6/17/2012 5:00:00 PM    INDIA    MUMBAI AIR    Send item to domestic location (Inb)    

so i just want to know what's next??
also i'm gonna order my next package of about 1kg so i need ur help in knowing abt changing the invoice and some respected members tips.. :)


Title: Re: Need help with customs
Post by: rastsaurabh on June 18, 2012, 02:10:13 PM
Dont worry .. it will come. It is normal to take 4-5 days once it reaches India.


Title: Re: Need help with customs
Post by: raja_mastana on June 18, 2012, 02:55:59 PM
http://www.rcindia.org/wiki/What_are_important_issues_to_consider_while_ordering_from_international_stores_like_HobbyKing_%28customs_costs/issues_etc%29_%3F#More_Info


Title: Re: Need help with customs
Post by: nealswap47 on June 24, 2012, 02:20:20 PM
   
   
     
 ITEM n° RB491632765HK    new search
Local Date and Time    Country    Location    Event Type    Extra Information
6/14/2012 3:53:00 PM    HONG KONG       Receive item from customer (Otb)    
6/16/2012 4:01:00 PM    HONG KONG    HONG KONG AIR MAIL CENTRE    Insert item into bag (Otb)    
6/17/2012 3:58:00 PM    INDIA    MUMBAI AIR    Receive item at office of exchange (Inb)    
6/17/2012 5:00:00 PM    INDIA    MUMBAI AIR    Send item to domestic location (Inb)    
6/19/2012 2:06:00 PM    INDIA    MUMBAI FOREIGN POST OFFICE    Update item (Inb)    
6/23/2012 1:45:00 PM    INDIA    MUMBAI FOREIGN POST OFFICE    Send item to customs (Inb)    
6/23/2012 1:57:00 PM    INDIA    MUMBAI FOREIGN POST OFFICE    Record item customs information (Inb)
    
Retention reason : Articles importation subject to restrictions import- license

6/23/2012 2:12:00 PM    INDIA    MUMBAI FOREIGN POST OFFICE    Return item from customs (Inb)    
6/23/2012 3:38:00 PM    INDIA    MUMBAI FOREIGN POST OFFICE    Send item to domestic location (Inb)

does it mean i hav to pay customs?
but it was just 91g packet with KK board in it :(



Title: Re: Need help with customs
Post by: satyagupta on June 24, 2012, 03:32:42 PM
nopes it means custom got hold of your parcel, played with it, and then when got fed up they released it :giggle:

jokes apart you dont need to worry about it, parcel has been sent to you address and will reach you in 2-3 days.. ;)


Title: Re: Need help with customs
Post by: nealswap47 on June 24, 2012, 03:36:30 PM
yeah no customs :) thanx man...


Title: Re: Need help with customs
Post by: satyagupta on June 24, 2012, 03:39:46 PM
 :thumbsup: :thumbsup:


Title: Re: Need help with customs
Post by: srivatsa on June 24, 2012, 05:17:39 PM
Wow that one was weird, parcel going back and forth btw customs ??? :)


Title: Re: Need help with customs
Post by: ebinmoothedam on July 11, 2012, 03:49:01 PM
Hi all...

Just a follow up on this old thread as I believe I don't have to create a new one...

My girlfriend sent me a cheap Chinese android phone [Cosmo Smart A180] from Australia as she wants me to start like the android and throw away my blackberry [YEAH RIGHT  ;D]..and she sent it via normal "Australia post" {:)} and after one month she sent the parcel, I got a letter from "Foreign Post Office"...stating I have committed an "offence" {:)} that I tried to import electronic item without the license to do that  :thumbsup:

I was asked to submit the invoice or the purchase bill as they wanted to calculate the price of the phone...and also informed that sending electronics goods via post is a crime and that any electronic item costing more that 2000INR that comes via post will attract a duty of 36.5%...I asked my girl to send me the bill and since she was acting lazy I showed her the letter from "Indian Customs" and told that the cops gonna arrest me because of what she did [yea i like to have fun  >:D]...and I get the scanned copy of bill in my email within couple of minutes and I see that the phone costs only 36.88AUD from Ebay...thats like 2065 INR !!!!! an excess of 65INR  :banghead: which I have to pay the duty [36.5% of 2065INR = ~750INR]... Anyways I am good citizen and a honest man 8-) and I agreed to pay the amount...So I am waiting for the post man to bring it ....dont know when that will happen now  :headscratch:...I believe if the word "GIFT" was written on it...then it would have come out smooth ?  :headscratch:

I also asked the "Dy. Commissioner of Customs" that if I order toy helicopter parts from abroad and that if it comes via forieng post, do I have to pay duty...he said yes...and showed me a big book that has all the tariff...and i found "aircraft parts" which has a duty of 10%...but I couldnt find any information regarding "duty free" limit...also most of the items...including pets to processed foods to tea powder has 10% duty...

just for your information about my experience. :salute:



Title: Re: Need help with customs
Post by: JustinE205 on July 13, 2012, 12:48:53 PM
I hope you waited for two weeks before contacting customs, because they tend to make life difficult if you appear in person.  Once you have appeared in person, you will have to work either your negotiation skills or your contacts.


Title: Re: Need help with customs
Post by: anwar on July 20, 2012, 08:19:02 PM
http://www.indianexpress.com/news/1-200plus-and-counting-seized-toy-planes-pile-up-at-mumbai-airport/976934/


Title: Re: Need help with customs
Post by: girishsarwal on July 20, 2012, 08:52:07 PM
Quote
There were also security concerns — that the toys could carry small improvised explosive devices for terror attacks,” a senior Customs officer told The Indian Express

Talk about BS. Terrorists have exploded bombs right under our security's backsides all these years, don't need an R/C plane or a heli to do it. I have witnessed a bomb explosion  (roshan di kulfi) and my father had to go through multiple surgeries to remove the splinters, else have his leg amputated because these imbecile "security officers" with a dog squad could not detect the bomb in the restaurant 5 minutes prior to the blast, yes they came inside the restaurant with dogs, and we were wondering why, and they just moved out casually talking to each other, 5 minutes later went off the RDX. They should spend some more time and money training their squads (both technical as well as attitude training) and getting them right technologies rather than confiscating rc toys.The comment specifically irritated me because as a 15 year old kid, I asked my father to get me an R/C plane from abroad and at that time he could not because he was told it will be confiscated for the same reason

Sorry if I irked any nerves (but no sorry for the moment I hear someone cutting BS in the name of national security, memories are revoked). A lot remains to be wished for..


Title: Re: Need help with customs
Post by: mail4ajo on July 21, 2012, 07:29:26 AM
As with most Indian authorities, they cannot say which item is a toy and which one is a genuine threat. So they consificate all. And the article talks about the basic toys that come from china. Not hobby grade ones. A layman can't tell them apart. And it's not their job.


Title: Re: Need help with customs
Post by: freeflyer on July 21, 2012, 10:30:47 AM
http://www.indianexpress.com/news/1-200plus-and-counting-seized-toy-planes-pile-up-at-mumbai-airport/976934/

This Article sort of scares me,Does this mean I need to get a NOC first before bringing any ARF plane models from abroad....If yes then who will be issuing body for giving this NOC


Title: Re: Need help with customs
Post by: girishsarwal on July 21, 2012, 01:26:13 PM
they cannot say which item is a toy and which one is a genuine threat. 
I tend to disagree. They exactly know what is what. We all know they confiscate to dig money out of our pockets. Most of the times even they're not interested in giving a receipt for the duty and invite one to knock on the backdoor. In fact, we're at equal fault because we try to avert custom laws

And it's not their job.
In our country, most officials are unaware of what their job is. Pun aside, yes I fairly understand it is not their job but whoever's job that is is not doing it adequately to ensure that these guys don't deliberately confiscate whatever goes under their nose. Custom officials in the US and UK do not stop rc planes passing through, when they have all the more reason after 9/11. Baddies in our lands still believe in ground attacks.

This Article sort of scares me,Does this mean I need to get a NOC first before bringing any ARF plane models from abroad....If yes then who will be issuing body for giving this NOC

The article does mention that an NOC needs to acquired from
Quote
which is issued by the office of the Joint Wireless Advisor, Regional Licencing Officer (West) in Borivali

I don't know about Mumbai customs, but I have brought in an RTF from US into New Delhi. I was stopped, but I tried to stay confident and bluffed that I'm well aware of the rules. They let me through. I think getting it via mail is a bigger problem, esp if one ends up visiting the FPO. I have recently had q a surv. camera stuck (the actual cost of which was 800 and I was levied 1900 customs on it). I forgot about it and never went to the FPO; I'd have ended up wasting more time and money going to and fro.

I threw the topic off onto a tangent,  directing back to nealswap47's packet->


Title: Re: Need help with customs
Post by: anwar on July 21, 2012, 02:58:20 PM
http://www.amai.in/news.php  (see the newspaper clipping with the heading "Radio controlled aircraft pose no security threat").

In addition, this was sent by Mr Nagar of AMAI to the commissioner of customs.

Quote
Letter to Commissioner Customs:

Dear Mr.Naik,

I request reference to a recent article in the Indian express regarding confiscation of aeromodeling material and mentioning that
they are a security risk.

We would like to place some facts about the hobby for your kind considerations :-

We are a registered Association affiliated to the Aero Club Of India which is the apex body in our country for aerosports which in turn is affiliated to FAI,the
international body of aerosports.

We have members all over India and a website :-www.amai.in, Our Chief Patron is retired Air Chief Marshall A.Y.Tipnis.

We have rules and regulations under which this hobby is to be conducted and we issue an ID card after verification of proof of address and other details
of the members.This ID is also valid in International competitions.

We provide third party insurance at designated flying field.

It is a very safe and controlled hobby and is wrongly being portrayed as a security risk by ill informed people ,for that matter every walking person is a security risk.

On the frequency being mentioned as 27.2 Mhz or near about is out of date in the international market for model aircraft use,the WPC has not changed that in their documents,however 2,4Ghz is a allocated as a free band in our country and many of the stockists of aeromodelling goods are importing the 2.4 GHZ equipment
after due type approval from the WPC ,so how can it be illegal?As far as goods from China is concerned ,today china is supplying consumer goods to half the world and ALL the Aeromodelling goods are being manufactured in China,Taiwan and Korea and exported to USA,Europe and other countries.Most of the popular brands like Futaba,Sanwa,Hitec etc on the 2.4 GHZ are legal in our country.

So on all accounts to give sweeping statements that chinese equipment is bad or frequency of Radio Control equipment has to be only in the 27.2Mhz band is totally misinformed and wrong ,A lot of RC equipment is being legally imported for Radio Control from China under type approval and is in use throughout the country.

Aeromodeling is a healthy and educative hobby ,even being persued by NCC in schools and colleges and they are also using Radio control models in training and
competitions.

We would like you to have proper perspective of this hobby and to remove misconceptions in the minds of officers in Customs and police and others so this can be promoted in a healthy manner.

Our last event was held at the Pinjore flying Club ,Haryana ,where we had flyers from,Assam,Mumbai,UP,Delhi,Haryana,Punjab etc,we published a souvenir of the event which I would be mailing to you for your perusal.

We appeal to you to give due regard to above facts which can be confirmed from WPC by you independently and request that these goods may be allowed import after payment of necessary duties as applicable.

We would be pleased to provide any further information required in support of this hobby

Best Regards

Vijendra Nagar
President
Aero Modelers Association

I could not find a link for the same at the AMAI site, hence reproducing it here as posted on Facebook.


Title: Re: Need help with customs
Post by: avi2020 on July 22, 2012, 12:05:10 PM
7/9/2012 3:31:00 PM    CHINA    325029    Receive item from customer (Otb)    
7/10/2012 11:44:00 PM CHINA    SHANGHAI EMS    Insert item into bag (Otb)    
7/11/2012 4:05:00 PM    CHINA    SHANGHAI EMS    Send item abroad (EDI-received)    
7/14/2012 7:20:00 AM    INDIA    MUMBAI EMS    Receive item at office of exchange (Inb)    
7/14/2012 8:25:00 AM    INDIA    MUMBAI EMS    Send item to customs (Inb)    
7/17/2012 9:50:00 AM    INDIA    DELHI, EMS SPEED POST CENTRE    Return item from customs (Inb)    
7/17/2012 2:41:00 PM    INDIA    DELHI, EMS SPEED POST CENTRE    Send item to customs (Inb)    
7/21/2012 2:29:00 PM    INDIA    DELHI, EMS SPEED POST CENTRE    Record item customs information(Inb)Retention reason:other
7/21/2012 3:01:00 PM    INDIA    DELHI, EMS SPEED POST CENTRE    Return item from customs (Inb)    

can anyone decode it for me ...what may be the possible track for my product (laptop 3kg parcel wt.)

 :banghead:




Title: Re: Need help with customs
Post by: VC on July 22, 2012, 12:25:19 PM
Avi2020 - you are asking for trouble. You have imported a laptop from China, shipped via EMS. Firstly all parcels arriving into India via EMS have to be inspected by the Customs Authorities. This is mandatory. Airmail / Regd post etc sometimes escape their scrutiny, but EMS, no way. Then again, this is a laptop. An item that is understood and the value of which is known to all and sundry.

You seem to be lucky, as the last line in your post seems to indicate that the parcel has been returned to the Speedpost Authorities for onward despatch to the consignee i.e. YOU, without being retained by the customs.

I hope you don't face any hassles and it arrives safe and sound at your address. All the best!


Title: Re: Need help with customs
Post by: avi2020 on July 22, 2012, 08:55:58 PM
hi VC
actually i didnt know about these rules n all...so i chose the cheapest Currier service for my order....also mine seller indicate parcel as netbook PC as a gift and displayed cost 30-50$ over invoice.....so may be custom guys cant detained it for long as there is some rule regarding a gift below 5000 inr come under duty free....can you clarify more if possible....do you think i ll get my product soon now,,


Title: Re: Need help with customs
Post by: avi2020 on July 22, 2012, 09:02:40 PM
next product i am going to order is a mobile from china again ...do you think it can made again safely,,,any special precaution for invoice n all,,,can you suggest kindly...thanx in advance


Title: Re: Need help with customs
Post by: girishsarwal on July 23, 2012, 12:43:35 PM
@avi- no EMS, plain vanilla registered airmail on your mobile phone, and there are higher chances it will reach your address. Also, if you can ask them to mark it as gadgets  (and not write mobile phone on it). The last leg of journey your phone has to cover is the postman...so there are multiple risk points.


Title: Re: Need help with customs
Post by: avi2020 on July 24, 2012, 06:16:30 PM
hello guys
today i got my parcel (laptop 3kg parcel wt.) with price 110$ over invoice  ....
my query is that custom charged me 55$ (3033 inr) as custom duty...is this resonable or huge :banghead:


Title: Re: Need help with customs
Post by: vineet on July 24, 2012, 08:47:51 PM
hello guys
today i got my parcel (laptop 3kg parcel wt.) with price 110$ over invoice  ....



you mean to say you have over priced it , it is possible??


Title: Re: Need help with customs
Post by: VC on July 24, 2012, 11:40:06 PM
avi2020 -

1. What is the total you ended up paying for the laptop - Price + Customs?
2. Where (which site) did you buy it from?

I paid Rs.5000/- for a HK 450 V2 Heli Kit, I guess you can consider yourself very lucky if you paid Rs.3300 for a laptop. :banghead:


Title: Re: Need help with customs
Post by: raja_mastana on July 25, 2012, 05:24:51 AM
Got this from Aramex


Title: Re: Need help with customs
Post by: avi2020 on July 25, 2012, 06:48:41 AM
that is what my concern is..custom guys charged me 50% import duty (55$) over my laptop (110$ cost+58$ shipping via EMS in 20 days from china).parcel wt. 3kg......is this reasonable as chart above post also shows that laptops should have around 16% custom duty...what the hell these guys charging for.....should i lodge an RTI for their disgusting charging policies? 


Title: Re: Need help with customs
Post by: raja_mastana on July 25, 2012, 07:40:56 AM
IIRC, customs duty is levied on the entire amount (i.e. including shipping). So in your case it will be $168.

Also, import from China is slightly more complicated. Courier companies like Aramex specifically request the users to check with them prior to import from there.
You can send an email to cn@shopandship.com to check the customs duty on Laptops from China

According to the assessment memo attached to foreign articles -   If the addressee of inward foreign parcel is aggrieved on the customs duty imposed on the article, he can request for return of the article to the customs for reassessment
You might want to check with your Local PO on how to do this.


Title: Re: Need help with customs
Post by: adityareddy on July 25, 2012, 11:28:55 PM
hey guys does any one know costoms office phone number?
my tracking number starts with CQ :salute:


Title: Re: Need help with customs
Post by: lastRites on July 26, 2012, 06:22:03 AM
Mine is also stuck at customs from last Saturday  :banghead: Should I start to worry? I have lipos in that order(Air Parcel 1499gm). But this is not the first time I got lipos from hk. A contact number for the customs office would be highly appreciated!


Title: Re: Need help with customs
Post by: raja_mastana on July 26, 2012, 10:05:43 AM
lastRites
Congrats dude! Your parcels seems to have cleared and is on its way. Its amazing that a shipment of 1.5kg was assessed and cleared by Kolkata customs in 2 days.
At Mumbai, I can never expect a parcel of that size coming from HongKing to be cleared in 2 days. Sometimes even parcels weighing 500gms are not cleared at the first attempt.


Title: Re: Need help with customs
Post by: lastRites on July 26, 2012, 03:59:39 PM
Cleared?? It says "held at customs".


Title: Re: Need help with customs
Post by: avi2020 on July 27, 2012, 01:30:46 AM
HEY LastRight....congrates your parcel is on the way...may be you get it today or tomorrow {:)}

   
     
 ITEM n° CQ300853024SG    new search
Local Date and Time    Country    Location    Event Type    Extra Information
7/17/2012 3:09:00 PM    SINGAPORE       Receive item from customer (Otb)    
7/17/2012 4:09:00 PM    SINGAPORE    SINGAPORE    Insert item into bag (Otb)    
7/21/2012 9:36:00 AM    INDIA    MUMBAI FOREIGN POST OFFICE    Receive item at office of exchange (Inb)    
7/21/2012 1:46:00 PM    INDIA    MUMBAI FOREIGN POST OFFICE    Send item to customs (Inb)    
7/21/2012 1:50:00 PM    INDIA    MUMBAI FOREIGN POST OFFICE    Return item from customs (Inb)    
7/21/2012 1:52:00 PM    INDIA    MUMBAI FOREIGN POST OFFICE    Send item to customs (Inb)    
7/23/2012 3:59:00 PM    INDIA    KOLKATA FOREIGN PARCEL    Update item (Inb)    
7/24/2012 5:24:00 PM    INDIA    KOLKATA FOREIGN PARCEL    Return item from customs (Inb)    
7/25/2012 1:37:00 PM    INDIA    KOLKATA FOREIGN PARCEL    Send item to domestic location (Inb)    

have fun.... :hatsoff:


Title: Re: Need help with customs
Post by: lastRites on July 27, 2012, 06:58:18 AM
Thank you for giving me this great news!! :) May I please know where you got the above info from? I ask this as the singpost website still shows "Held at customs".. I am really confused now..


Title: Re: Need help with customs
Post by: satyagupta on July 27, 2012, 09:52:29 AM
http://ipsweb.ptcmysore.gov.in/


Title: Re: Need help with customs
Post by: adityareddy on July 27, 2012, 11:08:04 AM

If your tracking number is EQ*********SG, call:

International Parcels articles with Tracking Numbers prefixed with EE, EM, EQ:
Speed Post Centre,
Near Santacruz Domestic Airport,
Behind Centaur Hotel, Santacruz East, Mumbai-400099.
Telephone Numbers : 022 - 26156063, 26156125, 26156648, 26156703


If your tracking number is CP*********US, call:

International Parcels articles with Tracking Numbers prefixed with CP, CL, RR:
Customer Care Section
3rd Floor, Foreign Post Office, Videsh Dak Bhavan,
Ballard Estate, Mumbai - 400 001
Telephone Number.:+ (91) (22) 22611791, 22613780


Title: Re: Need help with customs
Post by: Solita on July 27, 2012, 05:49:28 PM
i need help ... it been two days ....

7/25/2012 12:18:00 PM   INDIA   DELHI FOREIGN POST OFFICE   Receive item at office of exchange (Otb)   
7/25/2012 12:31:00 PM   INDIA   DELHI FOREIGN POST OFFICE   Insert item into bag (Otb)


Title: Re: Need help with customs
Post by: adityareddy on July 27, 2012, 08:36:12 PM
http://ipsweb.ptcmysore.gov.in/ipswebtracking/

for any other tracking which is comming to india will be described


Title: Re: Need help with customs
Post by: lastRites on July 27, 2012, 11:27:26 PM
Thank you Aditya! :) Bookmarked the link right away ;)


Title: Re: Need help with customs
Post by: lastRites on July 29, 2012, 12:10:02 AM
Got the parcel today without any incidents :P


Title: Re: Need help with customs
Post by: dhana91 on August 01, 2012, 11:37:04 PM
my friend was send me a parcel he old that the parcel will reach u on Monday but till i have not received the parcel and i was much confused about  it while i track the parcel i saw this  message what can i do pls help me? PARCEL TRACKING RESULTS
   
last scanned on: 2012/07/31 at 10:06   
Location last scanned: JHB INT MAIL CENTRE (HUB)   
Currently has status of: Comment   

TRACKING
LINE    TYPE   DATE   TIME   BRANCH   COMMENTS
1   Comment   2012/07/31   10:06   JHB INT MAIL CENTRE (HUB)   Insert item into bag Out
2   Item accepted by branch   2012/07/30   11:39   HILLBROW   
3   Comment   2012/07/30   11:39   JHB INT MAIL CENTRE (HUB)   At Office of Exchange Out



Title: Re: Need help with customs
Post by: satyagupta on August 09, 2012, 09:10:46 PM
What does this mean??

8/1/2012 5:34:00 PM    HONG KONG       Receive item from customer (Otb)    
8/3/2012 3:20:00 PM    HONG KONG    HONG KONG AIR MAIL CENTRE    Insert item into bag (Otb)    
8/4/2012 3:25:00 PM    INDIA    MUMBAI AIR    Receive item at office of exchange (Inb)    
8/4/2012 4:12:00 PM    INDIA    MUMBAI AIR    Send item to domestic location (Inb)    
8/9/2012 2:27:00 PM    INDIA    MUMBAI FOREIGN POST OFFICE    Update item (Inb)    


Title: Re: Need help with customs
Post by: raja_mastana on August 09, 2012, 09:36:13 PM
It means shipment did not clear in the first attempt


Title: Re: Need help with customs
Post by: satyagupta on August 10, 2012, 08:21:52 AM
hmmm i wonder whats holding it back contains LED strips in it :giggle:


Title: Re: Need help with customs
Post by: satyagupta on August 21, 2012, 06:15:06 PM
Today i received a parcel from HK which was shipped on 13st july, to my shock it came with a custom duty :o Actuall cost of the parcel was $18.90 and 30% was declared
Here is the link which might help you guys,
http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=RC198372718HK&Submit=Submit

It had following items:
http://www.hobbyking.com/hobbyking/store/uh_viewItem.asp?idProduct=9374
http://www.hobbyking.com/hobbyking/store/uh_viewItem.asp?idProduct=23344
http://www.hobbyking.com/hobbyking/store/uh_viewItem.asp?idProduct=23347

Any anyone tell me what did custom guys charged me for? item costing or what??? i feel like going to customs and breaking one or 2 heads >:( >:(


Title: Re: Need help with customs
Post by: srivatsa on August 21, 2012, 07:22:00 PM
Omg !! custom charge on that !! unbelievable ..!!!!!


Title: Re: Need help with customs
Post by: hyd_quads on August 21, 2012, 08:08:52 PM
OMG! On velcro strap, some led strip and a bunch of wires! :O


Title: Re: Need help with customs
Post by: vinay on August 21, 2012, 08:55:19 PM
Last year I had got a call from customs(bangalore), when I went there they said whats the round object present in your parcel, and why did you order a cutting plier when it was available locally. AFAIK, I had not ordered anything that is round and why would I order a cutting plier?  ;D. I told them it was not mine. The officer told me it might be a mistake and sent me back. Items arrived in 4 days after that. Just an example of something going wrong. There will be 100s of 1000s of parcels coming in and something may have happened. Just a guess.  :)


Title: Re: Need help with customs
Post by: hyd_quads on August 22, 2012, 04:56:30 PM
I want to buy a flight controller from JAPAN. It will cost around Rs. 4400 (inc. shipping) (ie JPY6400).
The guy offers only EMS (and the other option is unreg. airmail).
Will I face any customs charges? It falls within the price range and it will only be a small packet.


Title: Re: Need help with customs
Post by: vinay on August 22, 2012, 05:12:25 PM
if it is small and looks less expensive, Ask him to declare 20$ and send.


Title: Re: Need help with customs
Post by: hyd_quads on August 22, 2012, 05:18:15 PM
Thanks for the reply. yeah, t's small, but the PCB looks way too cool (white in colour) and looks costly.

http://abusemark.com/store/index.php?main_page=product_info&cPath=1&products_id=30


Title: Re: Need help with customs
Post by: vinay on August 22, 2012, 05:20:09 PM
No problem. Go ahead and ask him to declare some 20 $. That if they are willing to! Ask them to mark it as gift as well.


Title: Re: Need help with customs
Post by: hyd_quads on August 22, 2012, 06:28:28 PM
I hope they'll do that. Thanks.


Title: Re: Need help with customs
Post by: hyd_quads on August 27, 2012, 03:48:05 PM
Oh no, just what I expected NOT to see...  >:(

What do I do? Wait? Respond?


Title: Re: Need help with customs
Post by: raja_mastana on August 27, 2012, 04:19:06 PM
If it is urgent, then send them a copy of the invoice. It mostly results in quick clearance, but high duty.
Else, wait for next clearance attempt (sometimes takes 3 weeks)


Title: Re: Need help with customs
Post by: raja_mastana on August 27, 2012, 04:23:03 PM
Here is one example of waiting


Title: Re: Need help with customs
Post by: hyd_quads on August 27, 2012, 04:32:07 PM
Thanks for the reply. :)
How do I obtain the invoice from my seller? How does it look like?

EDIT: got the answer over PM.


Title: Re: Need help with customs
Post by: satyagupta on August 27, 2012, 04:39:34 PM
Oh no, just what I expected NOT to see...  >:(
:'( :-\

its like a heart breaker for every single guy who has parcel in transit..


Title: Re: Need help with customs
Post by: hyd_quads on August 27, 2012, 04:42:54 PM
Is an invoice similar to something to this? (see attchmt)
This doesn't look like a very professionally made bill, but I'll ask the seller to provide one.
Thanks!


Title: Re: Need help with customs
Post by: vinay on August 27, 2012, 04:43:32 PM
You better wait till you get a letter from customs and dont hurry up on things based on tracking.


Title: Re: Need help with customs
Post by: hyd_quads on August 27, 2012, 04:44:20 PM
its like a heart breaker for every single guy who has parcel in transit..
So true...


Title: Re: Need help with customs
Post by: vinay on August 27, 2012, 04:45:12 PM
I have been to customs office a few times before. Its the worst experiance.


Title: Re: Need help with customs
Post by: hyd_quads on August 27, 2012, 04:47:14 PM
Yeah, I'll wait for the letter. Thanks.

Vineet


Title: Re: Need help with customs
Post by: hyd_quads on August 27, 2012, 04:51:21 PM
Else, wait for next clearance attempt (sometimes takes 3 weeks)

That's quite a long time... I will send them an invoice. Thanks for the reply.


Title: Re: Need help with customs
Post by: raja_mastana on August 27, 2012, 05:00:32 PM
I don't think customs consider sellers invoice as valid proof. They want paypal/bank transaction receipt. You can generate it from your paypal a/c.
Similar issue was discussed in the other thread
http://www.rcindia.org/rc-outlets-and-resellers/anything-and-everything-hobby-king/msg92477/#msg92477


Title: Re: Need help with customs
Post by: vinay on August 27, 2012, 05:07:08 PM
@raja, would it be a problem if declared value is less and transaction values wont match? I have recieved customs letter till date but always had invoice option checked. So I used to go with just the invoice.


Title: Re: Need help with customs
Post by: raja_mastana on August 27, 2012, 05:18:51 PM
Oh, I was told on phone that they want bank transfer receipt. So i just sent paypal transaction receipt and covering letter, and they cleared the shipment within 3 days. In my case, invoice on shipment and paypal matched.

satyagupta can answer your question better since he has faced the situation when they didn't match


Title: Re: Need help with customs
Post by: hyd_quads on August 27, 2012, 05:25:15 PM
In my case they don't match at all. Actual value was $70+ but I declared only $24 since the package is very small.
I'll send them both the invoice and a mod***ed paypal receipt. Is this dangerous?


Title: Re: Need help with customs
Post by: raja_mastana on August 27, 2012, 05:35:15 PM
satyagupta and dhaksha_dx were in discussion about doing this here
http://www.rcindia.org/rc-outlets-and-resellers/anything-and-everything-hobby-king/msg92790/#msg92790

Not sure if he went ahead with it or not


Title: Re: Need help with customs
Post by: hyd_quads on August 27, 2012, 05:46:48 PM
Thanks for the link, I've finished reading it now.
Will drop a PM to him. :)

Vineet


Title: Re: Need help with customs
Post by: raja_mastana on August 27, 2012, 05:52:43 PM
No problem!
In IT, our managers always tell us to be more proactive to get good ratings, but in customs case, less proactive is better. So as vinay suggested, better wait for few days or their letter.
Only if it is really urgent, contact them proactively ;)
All the best!


Title: Re: Need help with customs
Post by: hyd_quads on August 27, 2012, 06:02:06 PM
Thanks a ton! :)


Title: Re: Need help with customs
Post by: satyagupta on August 27, 2012, 06:05:04 PM
Yes i did go ahead with it, but if i would have applied it (showed the forged invoice) i would had been in big trouble cos they had original invoice with original amount i.e. 100%


Title: Re: Need help with customs
Post by: hyd_quads on August 27, 2012, 09:44:25 PM
Luckily, in my case, the invoice pasted on the parcel is also a reduced one. I'll try my luck after receiving the letter. Thanks!


Title: Re: Need help with customs
Post by: vinay on August 28, 2012, 08:52:43 AM
Just wait and see what they ask in the letter. In mycase all the 3 times it was always invoice.


Title: Re: Need help with customs
Post by: satyagupta on August 28, 2012, 01:49:11 PM
If status of parcel says "MUMBAI FOREIGN POST OFFICE    Send item to domestic location (Inb)" then can go to my local post office and collect it??

My parcel had this status yesterday in the afternoon so i go today will i get it from postoffice or when??


Title: Re: Need help with customs
Post by: vinay on August 28, 2012, 01:51:23 PM
In bangalore it takes 2 days after that status to receive the parcel at home. if the parcel is big they come and ask us to collect it.


Title: Re: Need help with customs
Post by: satyagupta on August 28, 2012, 01:54:10 PM
Hmm.... same here in Mumbai i thought it would come to local post office very next day..


Title: Re: Need help with customs
Post by: vinay on August 28, 2012, 01:55:19 PM
Ya, but it might arrive afternoon or evening and the postman delivers the next day.


Title: Re: Need help with customs
Post by: satyagupta on August 28, 2012, 02:27:43 PM
Ya has not yet arrived. Should come by today evening.. Thanks


Title: Re: Need help with customs
Post by: vinay on August 28, 2012, 02:33:36 PM
Mine too may arrive home tomorrow. Says send item to domestic location since yesterday.


Title: Re: Need help with customs
Post by: hyd_quads on September 01, 2012, 09:24:13 PM
Wooho! My parcel has been released before dispatching me a letter/something. ;)
At the old airport now, will receive on monday, perhaps!  ;D


Title: Re: Need help with customs
Post by: vinay on September 01, 2012, 09:29:15 PM
Cool, Probably Monday or Tuesday! Waiting is the key sometimes. :)


Title: Re: Need help with customs
Post by: satyagupta on September 02, 2012, 10:19:31 AM
hahahah congrats bro..


Title: Re: Need help with customs
Post by: nickalways4u on September 04, 2012, 07:09:57 PM
Hey guys i ordered some stuff from Thailand by EMS speed post.

The tracking number is  EE109938764TH
The website says send to customs.Any idea how much time it will take?Should i call the EMS office or wait?


Title: Re: Need help with customs
Post by: vinay on September 04, 2012, 07:17:19 PM
Wait for 3 to 4 days.


Title: Re: Need help with customs
Post by: nickalways4u on September 04, 2012, 07:19:55 PM
Alright.Thanx for the reply.
In 3 -4 days it will clear customs or reach me?


Title: Re: Need help with customs
Post by: vinay on September 04, 2012, 07:21:32 PM
Should clear customs, if they need proof, they will send you a letter, hold on till then.


Title: Re: Need help with customs
Post by: hyd_quads on September 04, 2012, 08:23:34 PM
I got my parcel today! It doesn't seem to have been opened, but it was tied with a coconut-fiber rope (like a gift is wrapped with a ribbon) and some black liquid was poured onto it to make a seal???
Anyway, whatever that thing is, I got it. ;D


Title: Re: Need help with customs
Post by: vinay on September 05, 2012, 09:21:32 AM
It means its opened. They put that seal so that seeing that it is opened, the local post man should not steal anything ;)


Title: Re: Need help with customs
Post by: hyd_quads on September 05, 2012, 01:14:59 PM
OMG! They're sensible too?!?! :D


Title: Re: Need help with customs
Post by: vinay on September 05, 2012, 03:43:09 PM
Yup, thats important! people will go mad otherwise ;)


Title: Re: Need help with customs
Post by: nickalways4u on September 05, 2012, 07:09:02 PM

   
    
 ITEM n° EE109938764TH   new search
Local Date and Time   Country   Location   Event Type   Extra Information
8/27/2012 7:03:00 PM   THAILAND   TH09034   Receive item from customer (Otb)   
8/29/2012 2:09:00 AM   THAILAND   SUVARNABHUMI MAIL CENTRE (SMC)   Insert item into bag (Otb)   
8/29/2012 11:08:00 AM   THAILAND   SUVARNABHUMI MAIL CENTRE (SMC)   Send item abroad (EDI-received)   
8/31/2012 10:34:00 AM   INDIA   DELHI, EMS SPEED POST CENTRE   Receive item at office of exchange (Inb)   
8/31/2012 1:56:00 PM   INDIA   DELHI, EMS SPEED POST CENTRE   Send item to customs (Inb)   
9/5/2012 3:48:00 PM   INDIA   DELHI, EMS SPEED POST CENTRE   Record item customs information (Inb)   
Retention reason : Other
9/5/2012 4:00:00 PM   INDIA   DELHI, EMS SPEED POST CENTRE   Return item from customs (Inb)   


Guys this is what the status says.Can anyone help?
Does it mean it has been retained?


Title: Re: Need help with customs
Post by: satyagupta on September 05, 2012, 08:18:03 PM
Yes it was held by customs but later was released.


Title: Re: Need help with customs
Post by: nickalways4u on September 05, 2012, 09:02:17 PM
but it still dosnt mention send to domestic location


Title: Re: Need help with customs
Post by: satyagupta on September 05, 2012, 09:23:25 PM
I did not say that it was sent to you location it was released by custom, so wait probably by tomorw it will be sent.


Title: Re: Need help with customs
Post by: nickalways4u on September 05, 2012, 09:25:43 PM
Thank you hopefully.


Title: Re: Need help with customs
Post by: satyagupta on September 06, 2012, 08:15:43 AM
ya man dont worry it will reach you wait for 4-5 days :thumbsup:


Title: Re: Need help with customs
Post by: Dharmik on September 06, 2012, 09:45:54 AM
Can we say "Customs stuck in the parcel..!" ?


Title: Re: Need help with customs
Post by: nickalways4u on September 06, 2012, 06:41:33 PM
9/6/2012 11:13:00 AM   INDIA   DELHI, EMS SPEED POST CENTRE   Send item to domestic location (Inb)   


Now it says this,i think it will reach me by tommorow.

i am quite relived that the parcel wasnt held up by the customs as it weighted over 6kgs.


Title: Re: Need help with customs
Post by: satyagupta on September 16, 2012, 09:02:43 PM
A bit off topic, want to know shipment using DHL or FEDEX what are chances/odds of parcel getting stuck in customs or custom duty they are like very expensive even more than EMS..


Title: Re: Need help with customs
Post by: anandp on September 16, 2012, 09:10:09 PM
They are cleared, but not without custom duty unless package is very small.


Title: Re: Need help with customs
Post by: pravesh736 on September 16, 2012, 10:58:13 PM
A bit off topic, want to know shipment using DHL or FEDEX what are chances/odds of parcel getting stuck in customs or custom duty they are like very expensive even more than EMS..

if u use DHL/FEDEX/UPS(TOP 3 COURIERS), they will clear the parcel in 1 or 2 days max and parcels will reach u within 4 days to 10 days from the shipping date, depending on shipping option u choose. i have used all of the courier services listed, i mostly use UPS of the three mentioned as they have the best service..  I mostly order from USA so i cant say much about HK... i always pay customs when using UPS but its always the right amount charged. through dhl i felt my parcels were always being overcharged in customs. and through fedex ,the customs charges are weird as i paid no customs charges for a 7kg 600$ package but i have paid 4k customs for a 11k purchase and the parcels weight was about 500 gms and size of a cellfone box. i think all companies have their own branch/employees for clearing customs who open the package and check themselves but send the documents(invoice etc) to customs for processing. :) hope this helps


Title: Re: Need help with customs
Post by: satyagupta on September 17, 2012, 09:26:19 AM
Hmmm well the parcel might be huge like 7-10 kg and the cost would be around 400 USD what do you guys think the duty would be?? do these guys (FEDEX,UPS or DHL) offer low invoicing..??


Title: Re: Need help with customs
Post by: Mjet on September 17, 2012, 12:30:50 PM


Hi All,
Recently I have ordred ( Plastics Nut Bolts, Carbon Fiber Clotch, AXN Brshless motor – 01, Alloy  Motor mount , Alloy Aluminium under carraige , Turnigy Watt meter, Steel Axle, Blind Nuts, Prop Adopter and Nylon Spinner ) from HK. Total weight is 750 gms and declared value is $ 28 with a Registered International Air Mail.
Material was arrived on 9 Sep , but status showing  is “ Article Bagged” and reason for retention is “ Restricted Items”.
Can Any body tell me , what items fall in Restricted items from above list and now what should I do. I lived in Bopal ( MP ) , so could not contact customs at Mumbai in personel.
Pl help.

Thnaks and Regards
Mohan


Title: Re: Need help with customs
Post by: raja_mastana on September 17, 2012, 01:27:40 PM
I had ordered good worth 400USD from US via UPS, IIRC duty was ~2500
Quote
do these guys (FEDEX,UPS or DHL) offer low invoicing..??
They are shipping companies - they have nothing to do with invoices


Title: Re: Need help with customs
Post by: satyagupta on September 17, 2012, 04:34:10 PM
Cool thanks, do you think importing more like 8 - 10 items would be problem??


Title: Re: Need help with customs
Post by: raja_mastana on September 17, 2012, 04:52:19 PM
It should not be a problem. But again, there is a limit to what you can import without license. Not sure what the amount is - will check and let you know.
But anyways, for large orders its always advisable to go with couriers like (UPS/DHL/Fedex).


Title: Re: Need help with customs
Post by: satyagupta on September 17, 2012, 05:24:18 PM
Thanks raja, let me know if you get it from somewhere :)


Title: Re: Need help with customs
Post by: anandp on September 17, 2012, 06:06:23 PM
@Satya - use USPS if possible or fedex, no DHL


Title: Re: Need help with customs
Post by: satyagupta on September 17, 2012, 06:49:27 PM
Why no DHL??


Title: Re: Need help with customs
Post by: anandp on September 17, 2012, 07:11:59 PM
1. they add the facility fees for clearing/presenting the items for custom. so you pay customs + dhl fees.


Title: Re: Need help with customs
Post by: satyagupta on September 17, 2012, 09:04:46 PM
So that means DHL will take care of customs and clearing/paying duty right so isnt that good??


Title: Re: Need help with customs
Post by: anandp on September 17, 2012, 09:18:56 PM
its actually personal decision. i would like to pay customs but not the fees. even the regular parcel form HK also have customs + fees of post office, but that's not too much as compare to what dhl charges; so its an individual choice for selecting the shipper.


Title: Re: Need help with customs
Post by: satyagupta on September 17, 2012, 09:24:56 PM
Ahhh that makes sense thanks for clear explanation Anand :hatsoff:


Title: Re: Need help with customs
Post by: anandp on September 17, 2012, 10:06:30 PM
WC!  :thumbsup:


Title: Re: Need help with customs
Post by: Mjet on September 18, 2012, 12:08:14 PM
pl help me for my consignment


Title: Re: Need help with customs
Post by: satyagupta on September 19, 2012, 06:47:58 PM
10 KG parcel using HK SPEEDPOST chances of clearing customs?


Title: Re: Need help with customs
Post by: anandp on September 19, 2012, 06:54:16 PM
unless you are ready to make couple of journey between panvel - post office (near domestic airport) :)


Title: Re: Need help with customs
Post by: satyagupta on September 19, 2012, 06:58:27 PM
Journey to clear parcel or to take the parcel???


Title: Re: Need help with customs
Post by: anandp on September 19, 2012, 07:03:24 PM
both. personal experience :( 

if you can split it in 2-3 package for regular air parcel/registered parcel that would be much better for you. It may cost some extra $ but trust me that will still feel low as compare to when you will be exp with SP India. (i may be wrong, but thrice i was not lucky)


Title: Re: Need help with customs
Post by: satyagupta on September 19, 2012, 07:19:33 PM
I know man customs how pain they can be in the BUTT (sorry for being blunt :| ) what about FEDEX and UPS?? will they be cleared easily, if duty is charged i dont mind paying but clearance time is important..


Title: Re: Need help with customs
Post by: anandp on September 19, 2012, 07:22:34 PM
 ;D SP = Speed Post || Suffering the Pain ;)

Fedex shall be my priority 1, then the UPS.
 


Title: Re: Need help with customs
Post by: satyagupta on September 19, 2012, 07:25:26 PM
Hahaha that well said, so with fedex the parcel will get cleared faster than anything else right?


Title: Re: Need help with customs
Post by: anandp on September 19, 2012, 07:26:23 PM
yes, never had bad exp. unless the stuff inside doesn't create the buzz ;)


Title: Re: Need help with customs
Post by: satyagupta on September 19, 2012, 07:28:33 PM
Thanks buddy :thumbsup:


Title: Re: Need help with customs
Post by: pravesh736 on September 19, 2012, 08:48:44 PM
yes . dhl charges extra fees . . but for clearing customs ups/fedex/dhl always did it in one day in my cases . regardless of size and cost .

go for UPS or FEDEX . DHL is also good i got my parcel in 3 days from canada but with dhl ul pay bigger extra amount as their fees.
also UPS has so far charged me least customs among the three and they have the most variety of services .
using these couriers parcel will get cleared in time as long as there is no restricted items. or in huge quantities.

edit - if your items create a buzz and you are using ups/dhl/fedex . they will phone u . no need to go anywhere. ;)


Title: Re: Need help with customs
Post by: satyagupta on September 19, 2012, 09:13:20 PM
Thanks pravesh i am gonna use FEDEX i guess they are good too right??


Title: Re: Need help with customs
Post by: pravesh736 on September 20, 2012, 03:05:40 AM
all 3 are good but UPS CUSTOMER SERVICE IS UNBEATABLE . very detailed tracking too and lots of shipping options ranging from 7 days  to 12 days to 25 days .


Title: Re: Need help with customs
Post by: Mjet on September 20, 2012, 07:27:34 PM
Today I Received my parcel , but custom charged Rs 860 for the material of $28 , can any body tell about therate of  custom duty?


Title: Re: Need help with customs
Post by: satyagupta on September 20, 2012, 09:29:28 PM
Its on their mood... I have heard that its 10% if total cost of parcel (including shipping) is more than INR 2000


Title: Re: Need help with customs
Post by: jorden on October 01, 2012, 02:23:30 PM
Dear fellow Aeromodellers ,
Am seriously thinking of filing an RTI followed by PIL in the high court on behalf of all aeromodellers. Very recently the Mumbai airport customs seized
1) 1 spectrum tx 2.4 gh
2) 1 PARKZONE Foam World War I ,Biplane SE 5a -wingspan about 3 feet
from my neice which I had ordered.
 The reason for seizing was that :
1) the 2.4 gh tx is not allowed /illegal . they said that it is about 200 times more than allowed frequency.
2) Only 3 channel tx is allowed ,and that mine was 6 channel.
3) They said that even the plane had to be seized as there was a Ministry of Defence notification that all flying objects should not be allowed as it was a security threat. They showed her the warehouse where more than 500 planes n helis were kept n said that they were to be destroyed.
The total cost of the goods was about 19000/-Rs.
Am not  bothered about retrieving the seized good but am willing to take the fight to the courts by filing a PIL on behalf of all aeromodellers. So help me out guys with information about whats legal and illegal ,information with which we can get a favourable mandate from the government so that these custom guys know whats legal and illegal and what constitutes a security threat. information by which we can fight this case . you can email such info to me .  jordenelvis@gmail.com




Title: Re: Need help with customs
Post by: satyagupta on October 01, 2012, 03:19:39 PM
the 2.4 gh tx is not allowed /illegal . they said that it is about 200 times more than allowed frequency

 :violent: :violent: :violent: Bullshit it is very much allowed i will try to get the letter on which i had seen that it is allowed to import 2.4Ghz transmitter. Dont know much about plane, i will ask my uncle who helped me a lot while clearing my package (which had a 2.4GHz TX) if try and get copy of that letter..


Title: Re: Need help with customs
Post by: Rajib on October 02, 2012, 01:32:39 PM
I know one guy name Arvind and he bought one Futaba Radio from Tower Hobbies and it was seized by Kolkata customs. They told him same story about 2.4GHz band. But that guy showed clear his Radio from Custom after showing them these two documents in favour of 2.4GHz band is legal in India.

Go to http://www.wpc.dot.gov.in/faq.asp

Then Scroll down click first two link, you will get two word files regarding 2.4GHz band.

What are the license- free bands? What are the wireless products that are exempted from licensing for possession and use?
Please check the following Links.

1) Indoor use of low power wireless equipments in the frequency band 2.4GHz to 2.4835GHz.
2) Use of low power wireless equipments in the frequency band 2.4GHz to 2.4835GHz

Note: jorden I am not sure about all these legal matters and rules, so you better consult an expert regarding these all information.


Title: Re: Need help with customs
Post by: jorden on October 03, 2012, 02:48:20 PM
thanks a lot rajib. yr materials were very helpful.


Title: Re: Need help with customs
Post by: cts on October 09, 2012, 12:37:54 PM
21/09/2012   20:05:00   CHINA   Article Booked
29/09/2012   20:09:00   Beijing Exchange Office (CHINA)   Article Bagged
04/10/2012   16:37:00   Kolkata (ex Calcutta) Exchange Office (INDIA)   Article Received
04/10/2012   18:10:02   Kolkata (ex Calcutta) Exchange Office (INDIA)   Sent for Customs Verification
08/10/2012   15:55:56   Delhi Exchange Office (INDIA)   Custom Retention Reason: Other

I have ordered a chinese cell phone which i have sent back for repair now when it has been sent back after repairing this is the status which is appearing on the india postal portal
What to do now ????????
Can anyone help in this matter


Title: Re: Need help with customs
Post by: Adiboy on October 09, 2012, 01:25:26 PM
 :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: Bro only RC to be discussed here...!! and Parcels of RC stuff...!

Anyways please wait for a while (atleast a week) it should clear all by itself if you don't poke (call) them....


Title: Re: Need help with customs
Post by: anwar on October 09, 2012, 01:56:21 PM
I have ordered a chinese cell phone which i have sent back for repair now when it has been sent back after repairing this is the status which is appearing on the india postal portal
What to do now ????????
Can anyone help in this matter

This forum is for RC stuff only. In any case, just read through this thread, and you will see what various people have tried from time to time to deal with customs.  There is no "definite" path... it may involve everything from just waiting, to multiple personal visits providing "documentation of various sorts", to seeking help from "influential" people.  Don't ask for details.


Title: Re: Need help with customs
Post by: shubhra15 on October 11, 2012, 10:32:55 PM
I want to buy a Walkera v120d02s RTF Heli with devo 7e. I also want to know buying a RTF Heli online from abroad will make any customs hazards if the sender marks it as Gift Item & item cost under 100 USD in written as it will come with transmitter & weigh around 2.5 Kg. I have planned to buy from rc711.com, they are offering customers to send the RTF as gift item. but if i order a BNF version then how can i fly the BNF as i don't have any TX. isn't the TX comes within the box pack? If i order it through DHL then is it delivered to me without any customs problem??


Title: Re: Need help with customs
Post by: acwill69 on November 05, 2012, 04:50:59 PM
Hi,
I am newbie to RCIndia. I've been involved in the use of RC aircraft to help in fighting poaching of rhinos and tigers and through that I started working with www.conservationdrones.org and helped get two raptors (fitted with APM 2.0) to Nepal where we fly them over the grasslands and hills to get GPS tagged videos. This helps us to respond to any threats we see. Anyway to cut the story short, I ordered a bixler 2 to help demonstrate the use of this technology to the Government agencies (National Parks, wildlife sanctuaries etc.). Before I ordered it, went online here at rcindia and read thoroughly. The Parcel came by EMS to India on 26th October 2012 and the status read "Customs Retained Reason: Awaiting proof of purchase/value from addressee" in Mumbai. Since the parcel was addressed to Guwahati, inspite of all the advise, I called various numbers I found here trying to figure out who I should send the invoice to! No one was answering the numbers and they would go to automated answering machines or get cut.

In the end I got through to this number of speedpost "022-26156860" in Mumbai and they asked me for something called a "BY" number so that they can find out the status of my parcel. Then the lady gave me another number (022-26156152) to call to ask for the "BY" number. When I called her, she asked for my tracking number and said "Oh, your parcel has been sent to Kolkata customs since the delivery address is in NE India". So then I got the number of the Postal Appraisal Department of customs in Kolkata (033-22480367) and got through after two days of trying (on 1st Nov 2012) and to my pleasant surprise was told that it had been cleared and sent to Guwahati. Today it was delivered at home and there was no customs duty.

So from now on, I am going to listen to RC India's advise - Do nothing, but wait for either delivery or intimation from postal department. Maybe I had good luck, but whenever I got through to anyone (be it speedpost or customs) on the phone, I was courteous and they were very helpful in pointing out who I should call etc.. I think RC India is a great site and resource for people like me and their advise has proven to be right. Thanks and I will be flying only after the 15th of December and will update with pictures.

with best regards


Title: Re: Need help with customs
Post by: anwar on November 06, 2012, 12:33:06 AM
Welcome RC India :)

And thank you for reporting this :thumbsup:


Title: Re: Need help with customs
Post by: vineet on November 06, 2012, 12:32:27 PM
welcome

you are lucky


Title: Re: Need help with customs
Post by: jijochacko on November 13, 2012, 03:33:20 PM
My parcel got stuck in Delhi Customs


Your item is being processed by customs at 12:27 pm on November 06, 2012.
Processed Through Sort Facility, November 06, 2012, 11:06 am, INDIA
Processed Through Sort Facility, November 01, 2012, 5:33 pm, ISC SAN FRANCISCO (USPS)
Arrived at Sort Facility, November 01, 2012, 5:33 pm, ISC SAN FRANCISCO (USPS)
Processed through USPS Sort Facility, November 01, 2012, 4:13 am, KENT, WA 98032
Electronic Shipping Info Received, November 01, 2012
Processed through USPS Sort Facility, October 31, 2012, 9:14 pm, KENT, WA 98032
Acceptance, October 31, 2012, 3:16 pm, SEATTLE, WA 98188

How long it will take to get cleared. Or should i need to contact customs delhi. Please advice and

Thanks in advance for the help.


Title: Re: Need help with customs
Post by: anwar on November 13, 2012, 04:30:25 PM
Please note that this forum is for RC related discussions only.  What was in your parcel ?

Regarding customs, this thread has all that can be said/done.  I don't think people here can provide any additional pointers other than what has been discussed/suggested in this thread before.


Title: Re: Need help with customs
Post by: sunnynitro on November 21, 2012, 01:51:31 AM
hello guys i am going to buy ofna hyper sc 10 nitro please give me advice i am currently in Ireland. i am going to buy truck from Hong kong what about customs in india is there any issues ?

I am from chandigarh  and how do i receive the parcel

or

I should tell the seller to send the parcel to Ireland. In here is pretty easy they come to our door and just pay the custom and get the parcel. sometime even dont have to pay custom.

Any idea please.

Sunny :)


Title: Re: Need help with customs
Post by: saahil on November 21, 2012, 02:01:39 AM
answer your call


Title: Re: Need help with customs
Post by: ujjwaana on November 21, 2012, 11:49:19 AM
Acceptance, October 31, 2012, 3:16 pm, SEATTLE, WA 98188

Some one in Microsoft/Amazon/Google ??


Title: Re: Need help with customs
Post by: Bobby007 on November 25, 2012, 09:36:02 AM
How can I contact the guys at Mumbai inb, I have ordered a rc flight stimulator for 99$ for eBay.the parcel is stuck with inb. They have not contacted me for 2 weeks .what should I do . Help.


Title: Re: Need help with customs
Post by: anwar on November 25, 2012, 08:57:35 PM
If if it is just a sim, sit tight for one more week, and watch the status.


Title: Re: Need help with customs
Post by: i11sawank on December 06, 2012, 04:21:02 PM
I am ordering my 6 channel radio from hobby king.as this is my first time Iam not familiar with the problems of custom department. can anyone help!! plz...


Title: Re: Need help with customs
Post by: i11sawank on December 06, 2012, 04:30:42 PM
any reviews on turnigy 9x radio transmiter??


Title: Re: Need help with customs
Post by: sameermaha on December 07, 2012, 09:17:31 AM
I am ordering my 6 channel radio from hobby king.as this is my first time Iam not familiar with the problems of custom department. can anyone help!! plz...
not at all advisable..... only 50% possibility tat u can have it safely out.... here i assume u r planning for 2.4 Ghz radio......


Title: Re: Need help with customs
Post by: Mjet on December 07, 2012, 10:32:18 AM
Hi I11sawank,

Getting out the Radio from Custom is a very painfull,no time line and risky , so you may look for the Radio available in LHS.

Mohan


Title: Re: Need help with customs
Post by: raja_mastana on December 07, 2012, 10:45:54 AM
many people have imported 2.4G radios (incl me) without any hassles


Title: Re: Need help with customs
Post by: planeflier on December 07, 2012, 05:47:03 PM
Hello,,

If you already have ordered, then kindly ignore,...
If you are interested to buy used , very rarely by professional CPL, Futaba 2.4 Ghz, 6 EX Radio set, then please send me PM.

I have one, and you can check it on my post..

Price Rs. 8500/- + Actual Shipping (May be by BUS - as we have good frequency BUS Service)

Thanks,
Plane Flier


Title: Re: Need help with customs
Post by: planeflier on December 07, 2012, 05:48:37 PM
http://www.rcindia.org/for-sale/futaba-6-ex-radio-for-sale/msg121734/



Title: Re: Need help with customs
Post by: satyagupta on December 17, 2012, 09:25:24 PM
ITEM n° RU478631221CH    new search
Local Date and Time             Country        Location            Event Type
11/29/2012 10:05:00 PM    SWITZERLAND    SINGAPORE            Receive item at office of exchange (Otb)    
12/3/2012   1:15:00 PM    SWITZERLAND    SINGAPORE            Receive item from customer (Otb)    
12/3/2012   1:24:00 PM    SWITZERLAND    SINGAPORE            Insert item into bag (Otb)    
12/5/2012   11:51:00 AM    INDIA            DIMC NEW DELHI 37    Receive item at office of exchange (Inb)    
12/5/2012   4:25:00 PM    INDIA            DIMC NEW DELHI 37    Send item to domestic location (Inb)    
12/7/2012   9:23:00 AM    INDIA            MUMBAI AIR            Send item to customs (Inb)    

And no update since then :headscratch: :headscratch:

Any suggestions?


Title: Re: Need help with customs
Post by: muradshak on December 17, 2012, 09:44:11 PM
What did your order?


Title: Re: Need help with customs
Post by: satyagupta on December 17, 2012, 09:50:31 PM
LIPO but this is second or i guess third order with lipo and it was just one lipo.


Title: Re: Need help with customs
Post by: srivatsa on December 17, 2012, 10:55:16 PM
I guess this the biggest thread of all :)


Title: Re: Need help with customs
Post by: satyagupta on December 19, 2012, 09:19:13 AM
^ :giggle: about my post it was release yesterday will get it by 2-3 days yippie...


Title: Re: Need help with customs
Post by: muradshak on December 26, 2012, 04:16:58 PM
I placed an order at HK and gave me a tracking number that doesnt return anything at the hongkongpost website.
Tracking no-RC149358096HK.. :help:


Title: Re: Need help with customs
Post by: Pikle6 on December 26, 2012, 04:33:39 PM
hi the tracking status takes 2 days to show up usually so dont worry it will be updated also this website is a lot more helpful since it allows you to check both the country's postal system for tracking options. just use the track with options button

http://www.track-trace.com/post (http://www.track-trace.com/post)

Subbu


Title: Re: Need help with customs
Post by: muradshak on December 26, 2012, 05:30:16 PM
thanks subu..guess i'll have to wait for a long long time i guess :(


Title: Re: Need help with customs
Post by: Pikle6 on December 26, 2012, 05:36:48 PM
the wait can be long the tracking info usually shows up in a day or two but the actual shipment arrival may take upto 3 weeks. We here usually order stuff and forget about it until one day it just shows up at home  :). in mumbai the arrival time i guess has been a little faster but i have really no idea about ernakulam(is cochin and ernakulam the same place i have often been confused since my aunt lives there  ???) you must try asking the local fliers around for more information


Subbu


Title: Re: Need help with customs
Post by: muradshak on December 26, 2012, 10:46:45 PM
that's what i actually meant..long time for tracking status,another long time for delivery..Above all,i just ordered a tx without module.. Keeping my fingers crossed..Ernakulam is the name of the district and kochin is a city in it..They both are often regarded as one though..i just got into this hobby recently,even if there are fliers around here,very very few i presume..


Title: Re: Need help with customs
Post by: sanjayrai55 on December 27, 2012, 02:43:19 PM
Let's see what happens to my Lipo's.....looks OK right now -

RU478939587CH – international shipment (Singapore → India)

Consignment number CH:

                        
                        
Date   Time   Event   Processed by   Notes
Thu 13.12.2012   18:22   Mailed   Swiss Post SINGAPORE   
Thu 13.12.2012   18:22   Arrival at border point of origin country   Swiss Post SINGAPORE   
Thu 13.12.2012   18:22   Departure from border point of origin country   Swiss Post SINGAPORE   
Thu 13.12.2012   18:25   Departed transit country   Swiss Post SINGAPORE   
Thu 13.12.2012   18:25   Departure from border point of origin country   Swiss Post SINGAPORE   
Mon 17.12.2012   09:53   Mailed   Swiss Post SINGAPORE   
Mon 17.12.2012   09:54   Departure from border point of origin country   Swiss Post SINGAPORE   
Thu 20.12.2012   14:48   Arrival at border point of destination country   INDELA   
Thu 20.12.2012   16:22   Released by customs   IN   
Sat 22.12.2012   10:25   Handed to customs   INBOMA   
Mon 24.12.2012   16:26   Released by customs   IN   


Title: Re: Need help with customs
Post by: raja_mastana on December 27, 2012, 05:51:58 PM
Hmm that looks like the usual route
mine went to Switzerland for some unknown reason!!
RxxxxxxxxxxxCH – international shipment (Switzerland → India)


Title: Re: Need help with customs
Post by: sanjayrai55 on December 27, 2012, 06:02:29 PM
Sujit: they used Swiss Post, but it never went to Switzerland. It went from Singapore to India. Ordered on 13.12


Title: Re: Need help with customs
Post by: raja_mastana on December 27, 2012, 06:12:00 PM
Yes Sir, your parcel followed the usual route of Singapore to India.
I was talking about my parcel which went to Switzerland and from there it was connected to India


Title: Re: Need help with customs
Post by: krayon on January 12, 2013, 05:17:17 PM
Hi All,

Please help me as I have no clue what is happening and how to handle this.

I have ordered a mobile from aliexpress.com which is costing around 200$ but vendor has declared 30$ for the product.
The parcel comes from singapore and have reached indian post. following are the details on :

Detailed Track Events for :  RF116832401SG

Date   Time   Status at   Status
24/12/2012   15:19:00   Singapore Exchange Office (SINGAPORE)   Article Bagged
27/12/2012   10:21:37   Mumbai (Ex Bombay) Exchange Office (INDIA)   Article Received
27/12/2012   11:10:00   Mumbai (Ex Bombay) Exchange Office (INDIA)   Sent for Customs Verification
04/01/2013   16:28:14   Mumbai (Ex Bombay) Exchange Office (INDIA)   Custom Retention Reason: Articles importation subject to restrictions import- license
05/01/2013   16:07:20   Mumbai (Ex Bombay) Exchange Office (INDIA)   Article Bagged

I called India post and confirmed that parcel has already gone to mumbai ho.
when I called mumbai post ho, they said parcel has already reached Virar (local) post office on 7th (today is 12th jan)
Ienquired about the same with local post office, they are saying we havnt reached any item.

Mumbai HO on call they are saying, they cannot track the parcel now.

Please help me what shall I do?

Is my parcel lost? if yes what shall i do?

Please help!

Thanks in Advance
Gaurang




Title: Re: Need help with customs
Post by: Shannon on January 12, 2013, 07:26:01 PM
i think your parcel has been tampered with .....my best guess is local post office has something to do with all off this get down there and find out take a copy of the tracking history with u ....u can file a complain too ...go and meet the postmster directly


Title: Re: Need help with customs
Post by: krayon on January 13, 2013, 01:16:48 AM
Hi,
Thanks for your reply, let me track the details first and will file a complaint.
But here should I declare them about the item "mobile". as today there kept asking what is the parcel about?

Regards,
Gaurang


Title: Re: Need help with customs
Post by: Shannon on January 13, 2013, 01:23:53 AM
It is not their buisness to what was in the parcel if the postmaster put that question to you then u can tell him dont say anythng to the others if the package did not come to the postoffice then deffinately the customs has to be blamed but if it did come to the postoffice and has disappeared from there then its usually the postman or woman which phone did u order btw


Title: Re: Need help with customs
Post by: krayon on January 13, 2013, 01:26:01 AM
Its a Chinese brand - Jiayu


Title: Re: Need help with customs
Post by: Shannon on January 13, 2013, 01:29:08 AM
I dont know bout other places but where i stay i can literally wouch for the postman and woman these guys have been dilevering mail from past 15 yrs to my place anf usually when a big parcel comes i tip them off  both of them like literally know my name and address as soon as a parcel comes in i get the dilivery frst thing in the mrng before the rest ......if u know the guy getting u the mail and know he is not capable of doing smthng like this its the customs then ....but dont back out get a complain done


Title: Re: Need help with customs
Post by: Shannon on January 13, 2013, 01:31:40 AM
See the thing is if it showed in the tracking tht the mail has been sent to the local post office then no one can tamper with that as the box gets scanned ....so someone in the local post office is deff lying


Title: Re: Need help with customs
Post by: raja_mastana on January 13, 2013, 01:31:56 AM
Did you use paypal for making payment? If yes, that I think you are protected


Title: Re: Need help with customs
Post by: Shannon on January 13, 2013, 01:34:11 AM
Yup +1 to paypal and raja_mastana


Title: Re: Need help with customs
Post by: krayon on January 13, 2013, 01:47:08 AM
Thanks Shannon and Raja_mastana.

Payment was done through CC, how paypal protects me?
we have recently shifted here so dont know postmaster personally.
in d evening i had spoken to a guy from mumbai HO and he said this kind of things happens often .. have asked to call on monday..


Title: Re: Need help with customs
Post by: Shannon on January 13, 2013, 01:51:48 AM
If u use pay pal as a guest or if u have membership u can use the transaction I'd that you get from PayPal after placing order u can use this I'd to claim for a refund if the product is not delivered to you within a specific period


Title: Re: Need help with customs
Post by: Mightisright on January 23, 2013, 06:15:42 PM
Dear fellow flyers,

Late 2012, I had ordered my T-rex 100 (with radio) through E-bay: Global Easy Buy.
Guess it came on USPS. Duty was already included by E-bay.

Then some parts (blades, landing gear, main gear shaft) for it from Align directly (worth 80$ with shipping).
Again came on USPS from LA warehouse. No duty was charged.

In both the cases I got my stuff in 3 weeks.

Now reading through all the posts, wondering whether it is logical to order from Hobby King ???????
I want to order a 450 kit and all the parts, rx, lipo, chrger (no tx)


Title: Re: Need help with customs
Post by: pranavh on January 24, 2013, 05:42:30 PM
Hey all,

I ordered a Bixler from HK, along with LiPo batteries in one parcel via EMS (total is 4.something kg), and a 2.4 GHz Rx/Tx in another parcel (from HK, via International (Registered) Air Mail).

The EMS parcel is stuck in customs for the past 4 days, and the Air mail one just went into customs today

What formalities (if any) will I need to complete?

I am a student, so I could get a letter from the college saying it is for a project

-Pranav


Title: Re: Need help with customs
Post by: raja_mastana on January 24, 2013, 06:10:12 PM
Mightisright
You have better chance of clearing customs, if you break up your order
Order 1 - Kit
Order 2 - charger / electronic
Order 3 - batteries

I would suggest not mix batteries with anything else. Batteries come via a different route (so takes a looooooooooooooooooooog time)

pranavh
You may get a letter from customs to provide invoice. Till then just wait.


Title: Re: Need help with customs
Post by: muradshak on January 24, 2013, 09:17:59 PM
Pranav,it will take some time to clear..especially if its ems..mine has been there for a week now


..i have a question,in case my parcel get stuck,will I be called by the mumbai customs or kochi customs (to which the article is bound to)??


Title: Re: Need help with customs
Post by: gotoyogesh007 on January 24, 2013, 09:24:33 PM
Hey all,

I ordered a Bixler from HK, along with LiPo batteries in one parcel via EMS (total is 4.something kg), and a 2.4 GHz Rx/Tx in another parcel (from HK, via International (Registered) Air Mail).

The EMS parcel is stuck in customs for the past 4 days, and the Air mail one just went into customs today

What formalities (if any) will I need to complete?

I am a student, so I could get a letter from the college saying it is for a project

-Pranav

Nothing to worry about its normal to stay at customs for more than a week we are not sure how it works some parcels makes it quicker and some don't so keep your head COOL.

If it doesn't take the normal route of delivery then you will for sure get a letter from CUSTOMS(PAD: Post Appraisal Department) asking them to meet ....then it depends on you how you convince them.


Title: Re: Need help with customs
Post by: gotoyogesh007 on January 24, 2013, 09:27:53 PM

I am a student, so I could get a letter from the college saying it is for a project

-Pranav

STUDENT : that gives you a buy-in ..... not necessary that you need a letter from college, just tell them that you are experimenting or something related to college work...


Title: Re: Need help with customs
Post by: raja_mastana on January 25, 2013, 11:19:21 AM
..i have a question,in case my parcel get stuck,will I be called by the mumbai customs or kochi customs (to which the article is bound to)??

I dont think Mumbai customs will assess your parcel since it is destined to Kochi.

Quote
Mumbai Foreign Post Office has the jurisdiction over the post offices in the Maharashtra circle, Andhra Pradesh up to Hyderabad, Karnatka-Hubli and Dharwad , Goa, Madhya Pradesh and Chhattisgarh. Accordingly, consignments pertaining to the above said jurisdiction only; are Customs Cleared by Postal Appraising Section Mumbai.


Title: Re: Need help with customs
Post by: muradshak on January 25, 2013, 11:32:12 AM
thanks sujith,that was one piece of information i was looking for..So i presume my registered air parcel has reached kochi even though the tracking status shows send to customs in mumbai


Title: Re: Need help with customs
Post by: raja_mastana on January 25, 2013, 11:40:35 AM
Does the IPS tracking show 'Send item to customs' at Mumbai?
That would mean that it is being assessed by them - which is surprising to me

When my parcels land in Delhi, I see a 'Send item to domestic location' at Delhi.
Next tracking happens at Mumbai which shows 'Send item to customs'


Title: Re: Need help with customs
Post by: muradshak on January 25, 2013, 11:53:16 AM
 MUMBAI AIR, Send item to customs (Inb),
Last time when i got my 9xr,it showed the above msg and then without any update i got my parcel within 4 days..Is there no custom status tracking for registered airmail?


Title: Re: Need help with customs
Post by: raja_mastana on January 25, 2013, 12:01:22 PM
99% of the registered mails have proper tracking information incl customs retention reasons

May be other Kerala guys can chip in on who assess their parcels.


Title: Re: Need help with customs
Post by: muradshak on January 25, 2013, 03:32:38 PM
Checked tracking..my parcel has reached my PO :)


Title: Re: Need help with customs
Post by: raja_mastana on January 25, 2013, 03:36:43 PM
Nice congrats :)


Title: Re: Need help with customs
Post by: pranavh on January 25, 2013, 05:27:03 PM
ok, so it says

Quote
1/25/2013 12:54:00 PM    INDIA    MUMBAI EMS    Record item customs information (Inb)    
Retention reason : Awaiting proof of purchase/value from addressee

What do I need to do? I paid using my PayPal account...

Surprising that it was changed today, even though it is a holiday... :P


Title: Re: Need help with customs
Post by: raja_mastana on January 25, 2013, 05:37:23 PM
^ This is very comman for EMS
As mentioned in Reply #10, wait for the letter from customs


Title: Re: Need help with customs
Post by: mhkabir98 on January 25, 2013, 09:03:17 PM
It's been 6 days for me since I got a track number from HK on my last order... Huge package with quad parts. Almost the 7th time I'm ordering from HK.. Track not working yet.

Sent from my HTC Flyer P510e using Tapatalk 2


Title: Re: Need help with customs
Post by: theleabres on January 30, 2013, 07:31:28 PM
Does anyone know about customs in Kolkata?  I ordered several lipos and although the destination address is New Delhi, the package shipped Singapore Post and landed in Kolkata.  Now since Jan 14th. Kolkata customs has it for verification.  What is the usual waiting time for this?

I had no issues on prior several orders of lipos but that was with Swiss Post and the package landed in New Delhi, not Kolkata.


Title: Re: Need help with customs
Post by: satyagupta on February 01, 2013, 04:40:51 PM
ITEM n° RC148734723HK    new search

Local Date and Time       Country       Location                Event Type             Extra Information
1/15/2013 11:06:00 AM    HONG KONG                      Receive item from customer (Otb)    
1/21/2013 4:50:00 PM       HONG KONG    HONG KONG AIR MAIL CENTRE    Insert item into bag (Otb)    
1/22/2013 9:32:00 AM       INDIA       MUMBAI AIR             Receive item at office of exchange (Inb)    
1/22/2013 10:17:00 AM    INDIA       MUMBAI AIR             Send item to customs (Inb)    


And no update since then!!! suggestions?? its a parcel with kk lcd board. Apparently another parcel which went for customs same date and this was released couple of days later and i received. But this has been stuck since then. :banghead: :banghead: :banghead: :banghead:


Title: Re: Need help with customs
Post by: dhruvafreak on February 01, 2013, 06:41:29 PM
Mine latest parcel took more than 20 days in customs  :banghead: . So maybe more waiting required  :thumbsup:


Title: Re: Need help with customs
Post by: theleabres on February 01, 2013, 07:02:47 PM
Is it a game they are playing?  Get you worried enough to call them and then it's the hint that if you pay something, things move faster?


Title: Re: Need help with customs
Post by: pranavh on February 01, 2013, 07:05:44 PM
Same status for me now for one week.

Quote
1/22/2013 10:41:00 AM    INDIA    MUMBAI AIR    Send item to customs (Inb)

And for the other one it still says

Quote
1/25/2013 12:54:00 PM    INDIA    MUMBAI EMS    Record item customs information (Inb)    
Retention reason : Awaiting proof of purchase/value from addressee

but no letter from customs yet...  :banghead: :banghead: :banghead: :banghead: :banghead:
Really looks like they are holding it back so you will call and offer them  :Rs: :Rs: :Rs: :Rs:


Title: Re: Need help with customs
Post by: netsecrets00 on February 01, 2013, 07:34:58 PM
Mumbai custom is worst.

They are holding every shipment. standard reason for retention ... restricted item.

Whether mentioning HS Code on package will be of any help?



Sent from my GT-I9100G using Tapatalk 2


Title: Re: Need help with customs
Post by: theleabres on February 01, 2013, 07:57:54 PM
How can it be restricted if the sell it to the general public at the local hobby shops?  I don't how gov't works in India but can you write your Mp and tell them kids are being denied the fun and education of RC because some customs person doesn't these are just toys?


Title: Re: Need help with customs
Post by: anwar on February 01, 2013, 08:17:32 PM
May be other Kerala guys can chip in on who assess their parcels.

I believe it is done in Kochi.  Santhosh bhai knows a lot more about dealing with Kochi customs ;)


Title: Re: Need help with customs
Post by: muradshak on February 01, 2013, 10:43:32 PM
Anwar-i got the items within 10 days for the two orders I made with hk..no issues with kochi customs and no delay either..my first order was a tx..i read a news article stating the customs at kochi PO is scrutinizing parcels through private shipping agencies more than regular mails


Title: Re: Need help with customs
Post by: pranavh on February 02, 2013, 11:17:13 PM
Should I even dare to import FPV Tx / Rx and camera from HK, or is it more sensible to ship out of India and bring it in personal baggage?


Title: Re: Need help with customs
Post by: srivatsa on February 03, 2013, 09:42:04 AM
I guess it depends on luck. With mad courage, I  ordered last week and got it delivered yesterday ;D


Title: Re: Need help with customs
Post by: theleabres on February 05, 2013, 06:01:25 PM
So it seems Bangalore customers get there parcels.  Are other Delhi residents seeing their parcels arrive in Kolkata and stay in customs for a month?


Title: Re: Need help with customs
Post by: raja_mastana on February 05, 2013, 06:43:49 PM
theleabres
There is Toll free number 1800-11-2011 (For International Mails)

http://indiapost.gov.in/Contact_Us.aspx

I have never called, but it may be worth a try


Title: Re: Need help with customs
Post by: pranavh on February 06, 2013, 09:49:36 AM
I guess it depends on luck. With mad courage, I  ordered last week and got it delivered yesterday ;D

Wow, unfortunately I can't depend on luck because I need it for my B.E. project.

On a separate note, 2 entries were added to my HK Rx/Tx status:

Quote
2/5/2013 3:53:00 PM    INDIA    MUMBAI FOREIGN POST OFFICE    Record item customs information (Inb)    
Retention reason : Articles importation subject to restrictions import- license
2/5/2013 3:55:00 PM    INDIA    MUMBAI FOREIGN POST OFFICE    Return item from customs (Inb)    

Does "Return item from customs" mean that it is cleared? Am I going to have to pay any import duty?

The other one (with my bixler) is still at
Quote
1/25/2013 12:54:00 PM    INDIA    MUMBAI EMS    Record item customs information (Inb)    
Retention reason : Awaiting proof of purchase/value from addressee

but I have not received any letter from customs. Should I wait it out, or do they not send letters any longer?

Cheers,
Pranav


Title: Re: Need help with customs
Post by: sanjayrai55 on February 06, 2013, 09:55:55 AM
Wait it out. My last HK parcel was twice returned to Customs, but it came yesterday. It was detained on the 6th Jan!


Title: Re: Need help with customs
Post by: raja_mastana on February 06, 2013, 10:46:04 AM
Quote
Does "Return item from customs" mean that it is cleared? Am I going to have to pay any import duty?
Yes, this parcel has cleared customs and yes, there will be a duty on this parcel.

Quote
but I have not received any letter from customs. Should I wait it out, or do they not send letters any longer?
We all wait for our parcels - clearance takes anywhere between 1-3 weeks.
If you contact customs, they might say it is restricted item and all such. So, always better to wait


Title: Re: Need help with customs
Post by: theleabres on February 19, 2013, 10:23:58 PM
Finally after 6 weeks in Customs, my parcell with 4 lipos (3S 1000 mAh) arrived.  For all the waiting, Customs levied 533 INR tax.  So, in the end, I paid high shipping and high Customs levy.  This is why the RC hobby will take a long time to grow in India.  A simple battery required to fly a simple toy has to go through too many difficult hurdles before the RC hobbyist can enjoy the hobby.  The local shops are on the expensive side but trying to do mail order is just as costly.  Customs needs an education that toy parts in small or consumer amounts should be taxed.  This is a slippery slope.  Soon a 1S lipo will cost 10X in India than anywhere in the world.


Title: Re: Need help with customs
Post by: F22A on February 19, 2013, 10:27:36 PM
Theleabres


Did you order through ems or registered mail ?


Title: Re: Need help with customs
Post by: theleabres on February 19, 2013, 11:14:50 PM
I ordered via registered mail, the hobbyking $9.99 fee for 500 gr weight.


Title: Re: Need help with customs
Post by: pranavh on February 19, 2013, 11:20:11 PM
My HK Radio came in 3 weeks with :Rs: 280 duty added on. A big package (containing a bixler and LiPos) is still stuck, for more than 3 weeks now. I'm going to customs office tomorrow, wish me luck :D


Title: Re: Need help with customs
Post by: theleabres on February 19, 2013, 11:26:07 PM
It seems to me the customs levy is arbitrary and just depends on who is working in the office at the time.  My receipt was just a piece of paper with handwriting and a wet stamp, nothing official or from a gov't letterhead or from a computer printer, no calculations whatsoever on why 533 INR was levied.  With a bog box and lipos, I would be prepared to pay more than 500 INR.  Please let us know.


Title: Re: Need help with customs
Post by: pranavh on February 19, 2013, 11:32:45 PM
Yes, it is arbitrary. They usually attach a "customs" form to the package, with the duty and the "handling charges" mentioned. My radio came with a 250 duty and 30 handling charges. No signature, nothing. Anyone could print such a paper and levy customs on any package :P


Title: Re: Need help with customs
Post by: raja_mastana on February 20, 2013, 11:36:19 AM
theleabres
Great job waiting for 6 weeks -  :bow: to your patience


Title: Re: Need help with customs
Post by: avesh on February 20, 2013, 02:17:53 PM
how it feels when goblin 770 with all electronics weights more than 2500$ stucks in dumb customs.


Title: Re: Need help with customs
Post by: raja_mastana on February 20, 2013, 02:28:20 PM
Hmm, it must be a mixed feeling -  starting from :banghead: to  :help:


Title: Re: Need help with customs
Post by: avesh on February 20, 2013, 02:38:24 PM
not a 770 but actually i partially remember a guy who bought a 700 size heli long ago, due to its size the customs need some clarification as he stamped "TOY" on top of it. The officer "You call this a toy".. Lastly he paid 30+ customs and later after few days the chopper chopped few tree brushes.. ha haha


Title: Re: Need help with customs
Post by: raja_mastana on February 20, 2013, 02:43:54 PM
30,000 is huge.
These kits comes disassembled, so the package should be not be very large - not sure though


Title: Re: Need help with customs
Post by: pranavh on February 23, 2013, 06:39:48 PM
1 month on, I lost patience and went to the customs office today. Result: It was released immediately, they said they would charge 3k duty (after bargaining a lot, but no bribes paid :giggle: )

One thing to note though: Know the rules before you go. This particular officer tried to tell me I needed an IEC code for my package, but I knew he was wrong, so I showed it to him in his own papers.

Another thing I'm sure you know: Speak in local language, or take someone who knows it with you.


Title: Re: Need help with customs
Post by: raja_mastana on February 23, 2013, 06:54:15 PM
Great, Congrats !!
Thanks for sharing your experience


Title: Re: Need help with customs
Post by: anwar on February 23, 2013, 09:03:03 PM
....so I showed it to him in his own papers.

Please do elaborate for the benefit of the audience.  What document, what section etc, if you can :)


Title: Re: Need help with customs
Post by: pranavh on February 23, 2013, 09:38:44 PM

He gave me a letter which appeared to be what they should send when the shipment is detained. Something that started with "This is to inform you that the above post parcel...". It had a paragraph that said goods to be imported will be released on production of IEC code, but personal items are exempt. He pointed to the initial part of the paragraph and said I must have IEC code, but I told him to refer to further part of that same para, and that since it is just one piece, I can hardly use it for commercial purpose.


Title: Re: Need help with customs
Post by: Adityaamg on February 23, 2013, 09:55:27 PM
i have ordered 4motots and ESCs + props for my new quad project. so do you think it will detained by the customs?
because i stay in nagpur city and i cant go to mumbai just to get the parcel released in case it is detained.


Title: Re: Need help with customs
Post by: pranavh on February 23, 2013, 10:39:24 PM
If it is a big parcel, then it will definitely be detained. You can hire some customs clearing agents (do a google search) who will charge some amount but get it done for you.


Title: Re: Need help with customs
Post by: Adityaamg on February 24, 2013, 01:28:10 AM
its small 610 gram parcel, with 4motors and ESCs + props and battery alarm for my new quad project


Title: Re: Need help with customs
Post by: streetjerk on March 04, 2013, 12:20:53 PM
I went through everyone's grief and grievances and im very much afraid now to get a Tx Rx for myself from HK.  :-\

But still i would ask, what possibly wrong (or rather series of wrong things) can happen if i place an order for a 6ch HK Radio system ?
I am a student (Calcutta) and need one for a 4th yr project.
Regarding the type of order . . .i will be making an INTERNATIONAL (REGISTERED) AIR MAIL order (1kg).

 :help: :help: :help: :help: :help:


Title: Re: Need help with customs
Post by: aniket210696 on March 04, 2013, 12:25:33 PM
i guess the easiest way is to ask someone who is coming from abroad, to bring it for you... at customs they can just say that it is for a college project or ncc or something like that....


Title: Re: Need help with customs
Post by: Rahulvyas on March 12, 2013, 05:20:31 PM
11-Mar-2013   India   Pending customs inspection.
Mine says this. What to do?
Should I wait or go to the customs(airport?)?


Title: Re: Need help with customs
Post by: arun.sreelakam on March 12, 2013, 06:31:58 PM
Rahul dont worry Every parcel will come through customs only they will leave that freely if they didnt find anything..
Dont worry.. They dont charge this as they as simply electronics which are harmless...

will reach your hands in a week or so..
And the status will not get updated for many days.. even ut will be like that after you receive the parcel also ..
 :thumbsup: :thumbsup:


Title: Re: Need help with customs
Post by: pranavh on March 17, 2013, 08:36:01 PM
I got a6ch Rx / Tx from HK via airmail, came after 2-3 weeks with 280 rupees duty.


Title: Re: Need help with customs
Post by: RAZZER 03 on March 21, 2013, 03:11:09 PM
Can any one tell how much % (percent) duty or tax is added on the rc models we import??? :help:
N how much d shipping cost if d site does not provide free shipping ? :headscratch:
 :Rs: :Rs: :Rs:
JUST AN IDEA  8-)


Title: Re: Need help with customs
Post by: Rahulvyas on March 21, 2013, 04:27:28 PM
Shipping duty is about 29% as what I got just yesterday. and shipping from HK is given.
You want to order IFLY-4?


Title: Re: Need help with customs
Post by: RAZZER 03 on March 21, 2013, 05:54:01 PM
[Admin Note] Unnecessary "Quote" removed... use "Reply" instead... See usage guidelines : http://www.rcindia.org/rc-india-forum/forum-usage-tips/

confused ? can u help ?


Title: Re: Need help with customs
Post by: Rahulvyas on March 21, 2013, 05:55:25 PM
Sure.


Title: Re: Need help with customs
Post by: RAZZER 03 on March 21, 2013, 08:28:41 PM
i want to try FPV quad , is it better or shall i order reptile quad 500 (self making), oder each part ?
ordering each part , will it cost more or less ?

 


Title: Re: Need help with customs
Post by: Rahulvyas on March 21, 2013, 08:31:15 PM
What FPV quad you choose?
Actually making your own is better and more fun :)
I suggest you to make your own with the reptile frame.
I bought the ST360 from HK with other parts and it works great.


Title: Re: Need help with customs
Post by: aniket210696 on March 21, 2013, 10:03:38 PM
i agree with rahul.... it's way better to build it yourself... :)


Title: Re: Need help with customs
Post by: ashay99 on March 23, 2013, 11:57:59 PM
Actually i have ordered some ESCs',Testers ,mounts, etc
 My order cleared hobbyking after 4 days
 in 2 days it reached its destination country,
 but now it has stuck in some pending customs inspection for the last 10 days,
 can anybody please help me.
 I have ordered on 7/03/2013
 and till (23/03/2013) today it is showing "pending customs inspection"
 Can somebody please help !!
 :banghead:


Title: Re: Need help with customs
Post by: Rahulvyas on March 24, 2013, 08:24:40 AM
http://ipsweb.ptcmysore.gov.in/ipswebtracking/

Use this website to track your stuff. It keeps updating. :) Good luck.
And wait for a week or 10 days for it to be inspected..mine got in 9days.


Title: Re: Need help with customs
Post by: theleabres on March 24, 2013, 10:04:02 AM
As a foreigner, it's disappointing when I order and see that Hobbyking gets the parcel to India within a week and then I have to wait four weeks for Customs.  To deal with that I just lower my expectation and tell myself that it takes 6 weeks from order to delivery with another fee for customs.

If you need something faster, better to order from a seller in India who has the item in stock.


Title: Re: Need help with customs
Post by: Shannon on March 26, 2013, 10:47:27 AM
Has anybodies parcel left customs between 10th march till today i guess all of those guys r off duty cause such a small parcel is stuck for 9 days ...being holi cant say but its way tooo long .... :banghead: :banghead: :banghead:


Title: Re: Need help with customs
Post by: aniket210696 on March 26, 2013, 10:55:35 AM
Mine entered customs last week.... Still no news.... :-[

Sent from a potato using tapatalk 2


Title: Re: Need help with customs
Post by: Shannon on March 26, 2013, 11:00:58 AM
mine too went in on 18th no news yet ......... :banghead: :banghead: :banghead:


Title: Re: Need help with customs
Post by: Adityaamg on March 26, 2013, 11:57:25 AM
my parcel is stuck in customs it says "location: Mumbai air" and "event type: Send item to customs (Inb)"
this is something new for me and the shipping mode is Air Mail (registered) from Hobbyking
its been more than a month since i placed the order and now its stuck in customs since 16th of this month.
what should i expect now.

i have ordered 4 motors and esc for my quad. parcel weight 750grams


Title: Re: Need help with customs
Post by: theleabres on March 26, 2013, 02:13:57 PM
The same thing happened to me.  You have to call or walk to your local post office and have them send an inquiry.  They they will send the parcel to your local post and ask you for 200 to 500 INR for duty.


Title: Re: Need help with customs
Post by: Rahulvyas on March 26, 2013, 02:16:26 PM
haha, i paid 2.95k duty :(


Title: Re: Need help with customs
Post by: aniket210696 on March 26, 2013, 03:17:10 PM
@rahul your great man... :P XD


Title: Re: Need help with customs
Post by: Rahulvyas on March 26, 2013, 03:18:18 PM
i know xD
lol. That was my first order and I couldnt declare less... :)


Title: Re: Need help with customs
Post by: Nithinraj Kotian on March 26, 2013, 03:56:41 PM
 On arrival in the sub foreign post office, from the 4 metros, the parcels are same presented to Customs Officers for separation of elimination of dutiable and non-dutiable articles/parcels. The eliminated parcels (Non-dutiable) are cleared by the postal authorities to the respective addressees. The detained parcels will be assigned a particular number according to the mode of shipment of the articles like Air/Air Insured/ Sea/ Sea Insured/ Speed/Letter Mail Article etc.by the postal authorities. A ‘Way Bill’ similar to ‘Bill of Entry’ is prepared by the foreign post office and the parcels are presented for customs examination along with the waybills. The parcels are opened by the postal staff in the presence of the Customs officers, and the contents of each parcel is noted against the parcel number by the Customs Officers. After the examination the parcels are repacked and are kept in the custody of Postal Authorities until further notice. The goods/ items contained in the parcels are then assessed to Customs duties by the Superintendents. In r/o assessment of goods/items of value more than Rs.5000/- such assessment is countersigned by the Asst. Commissioner. The details of assessment including the duty payable are noted against each parcel in the waybill. The Way bill is then handed over back to the Postal Authorities who deliver the parcels to the addressees and also collect the duties payable, from the addressees. :)


Title: Re: Need help with customs
Post by: aniket210696 on March 26, 2013, 03:58:19 PM
Oh bloody hell... That'll take some time... I :-[

Sent from a potato using tapatalk 2


Title: Re: Need help with customs
Post by: Rahulvyas on March 26, 2013, 04:14:31 PM
Robologix told me that from now (april 2013) there wont be any custom on stuff below 300$. Is that true ? Anyone checked the updates from custom taxes on RC stuff?


Title: Re: Need help with customs
Post by: mail4ajo on March 26, 2013, 04:22:40 PM
Robologix told me that from now (april 2013) there wont be any custom on stuff below 300$. Is that true ? Anyone checked the updates from custom taxes on RC stuff?
Wrong info. its a hit or miss with our customs.


Title: Re: Need help with customs
Post by: Rahulvyas on March 26, 2013, 04:23:28 PM
Will there be any change?


Title: Re: Need help with customs
Post by: Shannon on March 26, 2013, 04:50:37 PM
they are not supposed to charge anything below 100$ but they still do charge below that also ...so 300 $ we can all just start dreaming bout it  :banghead: :banghead:


Title: Re: Need help with customs
Post by: Rahulvyas on March 26, 2013, 04:52:46 PM
Haha, I just ordered stuff worth 200$.


Title: Re: Need help with customs
Post by: Shannon on March 26, 2013, 05:04:55 PM
i think the customs guys cannot differentiate between imports for self use and the rest of the lot so even they see anything bling even worth 40$ they want their share in it ...i wish someone passes a standard rule for no custom charge 500$ and below like USA


Title: Re: Need help with customs
Post by: Rahulvyas on March 26, 2013, 05:08:34 PM
Haha. I wish that too :)


Title: Re: Need help with customs
Post by: Shannon on March 26, 2013, 05:26:17 PM
if that happens ill be the first to place order for a 600size bird :giggle: :giggle:


Title: Re: Need help with customs
Post by: mail4ajo on March 26, 2013, 09:56:43 PM
they are not supposed to charge anything below 100$ but they still do charge below that also ...so 300 $ we can all just start dreaming bout it  :banghead: :banghead:

Can you quote the source of that information?


Title: Re: Need help with customs
Post by: Shannon on March 27, 2013, 12:48:09 AM
Not 100$ at the current $ rate lol thereby as a limit to 4200rs which was 100$ once upon a time....custom officer himself a know person


Title: Re: Need help with customs
Post by: theleabres on March 27, 2013, 07:13:57 AM
They can have written rules with tables on how much the duty per type item, cost, etc.  It's going to still depend on the collector and how much cash they need that week to buy food or baby shoes.  I was asked for 500 INR for a parcel worth 2500 INR - 20% of value!  When I paid, all I got was a piece of white paper with handwritten initial, nothing that looks official.  Not really newsworthy here.  You guys all know how the game is played here.  Hopefully with time, there will be more honesty, less cheating.


Title: Re: Need help with customs
Post by: balajibilla on March 27, 2013, 08:13:09 AM
Hi rahul,

You got the parcel


Title: Re: Need help with customs
Post by: mail4ajo on March 27, 2013, 08:39:39 AM
Lots of loose info on this thread. Duty rates are based on HS codes. So if your item falls under HS 9503 which is reduced scale models, the duty rate is clear. If you have an issue, you can dispute. But is a long process and sometimes not worth the effort.


Title: Re: Need help with customs
Post by: Rahulvyas on March 27, 2013, 09:01:52 AM
Not yet, it has not reached the customs yet. on the way actually.

@mail4ajo- What do you think BLDC motors,props fall in the category of? Can you tell me its HS code?


Title: Re: Need help with customs
Post by: balajibilla on March 27, 2013, 09:22:08 AM
Ok rahul...This is my order its in bangalore customs...

Posting Date Drop-off Point Origin
13-Mar-2013 Air Mail Centre (Counter Section) Hong Kong

Date # Location Delivery Status
13-Mar-2013 Hong Kong Item posted.
13-Mar-2013 Hong Kong Processed for departure.
13-Mar-2013 Hong Kong The item left Hong Kong for its destination on 13-Mar-2013
14-Mar-2013 India Arrived.
14-Mar-2013 India Pending customs inspection.
19-Mar-2013 India Pending customs inspection

Ok...We have to wait...


Title: Re: Need help with customs
Post by: mail4ajo on March 27, 2013, 04:35:28 PM
Not yet, it has not reached the customs yet. on the way actually.

@mail4ajo- What do you think BLDC motors,props fall in the category of? Can you tell me its HS code?

Not sure. Try this, 85011010 -Electric motors and generators for use in toys, output<=375W or 950380 - reduced scale models that has a motor.


Title: Re: Need help with customs
Post by: Rahulvyas on March 27, 2013, 04:38:19 PM
So according to this what percent tax will be put?


Title: Re: Need help with customs
Post by: googboog on March 30, 2013, 09:19:03 PM
mine has cleared customs in mumbai and bangalore but I haven't heared anything after that :(
i'm thinking of going to the foreign post office and seeing what they're doing with my stuff. doubt they'll have much interest in the rubbish that i've ordered.


Title: Re: Need help with customs
Post by: theleabres on March 30, 2013, 09:59:22 PM
It's not about if they're interested in the items or the value of the items.  It's about a feeling they get of how much you really need the items.  If you order two 2200 mAh 3S lipos, to them these are very much needed items to you and they will hold them although the total cost is less 1000 INR.  I know because this happened to me. 

My last order was bullet connectors and two small 2S lipos and the parcel arrive straightaway to my door, 2 days after arriving in country.

To be safe, always presume they will tax every parcel, of which they have a right to do so.


Title: Re: Need help with customs
Post by: googboog on March 30, 2013, 10:01:05 PM
i don't mind paying the duty, i'm confused because it shows that it's already cleared customs 4 days back.


Title: Re: Need help with customs
Post by: Rahulvyas on March 30, 2013, 10:01:30 PM
Hey you! Call your local post office and ask the post man who is responsible to deliver in your area,


Title: Re: Need help with customs
Post by: googboog on March 30, 2013, 10:02:48 PM
I'll probably have to do that if it doesn't come by monday, or i'll just go there and pick it up myself. *and take a huge dump on the postmasters table


Title: Re: Need help with customs
Post by: Rahulvyas on March 30, 2013, 10:06:45 PM
I had to go to the local post office of my area and get it.


Title: Re: Need help with customs
Post by: theleabres on March 30, 2013, 10:12:30 PM
If it cleared customs 4 days back and it wasn't delivered, something is fishy.


Title: Re: Need help with customs
Post by: googboog on March 30, 2013, 10:17:09 PM
What do you mean something is fishy? What could be the issue here? I ordered multiple items, the maximum value was 40 dollars, minimum was about 5$ from towerhobbies. the total came to about 115$ + delivery charges


Title: Re: Need help with customs
Post by: Tassem on March 30, 2013, 10:33:00 PM
I think you shoud just sit tight and wait. I've ordered tons of stuff online. One - They never reach on a consistent time frame. Two - They always reach.

Nothing to worry. Just wait.


Title: Re: Need help with customs
Post by: googboog on March 30, 2013, 10:38:18 PM
Same, this is the first time it's taking so long after reaching Bangalore, hence the worry. Anyway, I'll just have to wait it out.


Title: Re: Need help with customs
Post by: Rahulvyas on March 30, 2013, 10:39:52 PM
Try calling the LPO. They will help you.


Title: Re: Need help with customs
Post by: theleabres on March 30, 2013, 10:43:47 PM
probably just the holidays this week slowed the post office workers.  if the parcel cleared customs and it doesn't reach you after a week, you probably have to visit the local PO.


Title: Re: Need help with customs
Post by: googboog on April 02, 2013, 07:26:21 PM
got my items today. i had a letter arrive at home that asked me to come and pick it up from the post office, no one showed up at home to deliver it. went there and signed for it, no customs. The box had been opened and the tape had been put back in a shoddy manner, also seemed like an elephant had been sleeping on it for a couple of nights. But everything was in order once I opened it.


Title: Re: Need help with customs
Post by: Rahulvyas on April 02, 2013, 08:13:28 PM
Haha, elephant sleeping on it. :D
cool.

Anyway great :) Good luck with your build.


Title: Re: Need help with customs
Post by: Adityaamg on April 02, 2013, 11:28:08 PM
my parcel is stuck in customs since 45days or so... it says "location: Mumbai air" and "event type: Send item to customs (Inb)"
this is something new for me and the shipping mode is Air Mail (registered) from Hobbyking
its been more than a month since i placed the order and now its stuck in customs since 16th of this month.
what should i expect now.

i have ordered 4 motors and esc for my quad. parcel weight 750grams


Title: Re: Need help with customs
Post by: theleabres on April 03, 2013, 06:51:10 AM
"my parcel is stuck in customs since 45days or so... "

I've experienced this already.  You will have to visit or call your local post office for instructions after they check on the parcel.


Title: Re: Need help with customs
Post by: Tassem on April 03, 2013, 10:42:44 AM
Congratulations! I hope you smiled at everyone there. Never know when you'll need to see them again ;) A smile is something that has helped me a LOT!

got my items today. i had a letter arrive at home that asked me to come and pick it up from the post office, no one showed up at home to deliver it. went there and signed for it, no customs. The box had been opened and the tape had been put back in a shoddy manner, also seemed like an elephant had been sleeping on it for a couple of nights. But everything was in order once I opened it.


Title: Re: Need help with customs
Post by: googboog on April 03, 2013, 08:51:54 PM
Congratulations! I hope you smiled at everyone there. Never know when you'll need to see them again ;) A smile is something that has helped me a LOT!
got my items today.
they were not even bothered about me, everyone was in their own world. the whole process took about 5 minutes :)


Title: Re: Need help with customs
Post by: Shyam Hembram on April 04, 2013, 02:08:10 AM
You orderd for nearly $40,and the shipping charges was 115$,was it really so  :headscratch:


Title: Re: Need help with customs
Post by: googboog on April 04, 2013, 07:37:18 AM
i ordered multiple items., the highest of which was valued at 40$, shipping was 66$
also i used the towerhobbies supersaver discount


Title: Re: Need help with customs
Post by: Shyam Hembram on April 04, 2013, 10:25:20 AM
So how is the payment done,can anybody suggest me?


Title: Re: Need help with customs
Post by: Rahulvyas on April 04, 2013, 10:31:56 AM
paypal or debit/credit card or Western Union


Title: Re: Need help with customs
Post by: Shyam Hembram on April 04, 2013, 10:41:20 AM
So direct payment by a normal, ATM/DEBIT card will do, lets say an SBI debit card,.


Title: Re: Need help with customs
Post by: Rahulvyas on April 04, 2013, 10:42:25 AM
Yes, easily. But remember the conversion rate is not the normal rate. Your bank charges some extra. say 1$ = 57.5$ not 54.5$
Hope you are aware of it.


Title: Re: Need help with customs
Post by: Shyam Hembram on April 04, 2013, 10:47:56 AM
Yup obvious


Title: Re: Need help with customs
Post by: Adityaamg on April 06, 2013, 07:03:39 PM
i live in Nagpur, maharashtra and the parcel is in mumbai  :banghead:
the local post office staff told me that they cannot help me in tracing or enquiry for my parcel :banghead:


Title: Re: Need help with customs
Post by: theleabres on April 07, 2013, 06:13:57 AM
talk to someone else in the post office.  Or get a number to the foreign post office that serves your area.


Title: Re: Need help with customs
Post by: Rahulvyas on April 17, 2013, 04:58:37 PM
Anyone dealt with kolkata's custom department?
My stuff has been there since a week, i am from Delhi :|


Title: Re: Need help with customs
Post by: theleabres on April 17, 2013, 06:56:18 PM
I'm in Delhi. If you order lipos from Hobbyking, the parcels land in Kolkata where customs decide to hold or not for duty.  My parcel was stuck there nearly three weeks.  I contacted the foreign post office.  After two more weeks, it arrived with a request to pay the duty.  Prepare yourself for a long wait.


Title: Re: Need help with customs
Post by: dhruvafreak on April 17, 2013, 07:02:42 PM
Thats true lipo lands in kolkata but if small package they will let it go. Can anyone tell me the difference between "International (Registered) Air Mail" and "Air Parcel". Can Air Parcel be tracked? . Used to order through international registered one


Title: Re: Need help with customs
Post by: lastRites on April 17, 2013, 07:08:58 PM
This is odd. I am from kolkata, and when I order lipo, it lands in delhi or mumbai first ???


Title: Re: Need help with customs
Post by: Rahulvyas on April 17, 2013, 08:11:45 PM
oh. Should I contact Kolkata's customs?


Title: Re: Need help with customs
Post by: googboog on April 17, 2013, 10:09:13 PM
Just wait, if you call them they'll make you run circles around them (it's like being in a relationship with a b!tchy girlfriend) if you keep calling her up, she'll get annoyed and ignore you more.


Title: Re: Need help with customs
Post by: lastRites on April 17, 2013, 11:56:51 PM
Don't call up. They will just stick the customs bill on and let it go in a few days..


Title: Re: Need help with customs
Post by: Rahulvyas on April 18, 2013, 02:18:01 PM
so what should I do now?
well, i want it within a week and I dont mind paying 29% customs... :(


Title: Re: Need help with customs
Post by: theleabres on April 18, 2013, 03:12:21 PM
You will wait forever trying to call Kolkata yourself.  Ask the foreign Post Office in New Delhi to track it for you and once found, they will tell Kolkata you are here reasy to receive the parcel.


Title: Re: Need help with customs
Post by: aniket210696 on April 18, 2013, 03:49:57 PM
I guess I should do the same.... My parcel has been in bombay since 29 March

Sent from a potato Tapatalk 2


Title: Re: Need help with customs
Post by: Rahulvyas on April 20, 2013, 03:30:54 PM
guys, no one picks up the phone. what the hell?
Now what to do?

local postman says he cant do anything.


Title: Re: Need help with customs
Post by: Rahulvyas on April 20, 2013, 03:36:57 PM
And someone tell me the real solution.


Title: Re: Need help with customs
Post by: aniket210696 on April 20, 2013, 03:41:31 PM
Hey Rahul... Just wait.... I got my parcel today... But my tracking details are still "sent item to customs"...

Sent from my GT-S7500 using Tapatalk 2


Title: Re: Need help with customs
Post by: nchandra on April 20, 2013, 03:54:40 PM
i am also facing same situation; mine also stuck in mumbai custom since 09.04.2013. It has to deliver in Hyderabad but it arrived in india through chennai then to mumbai custom. Why not Hyderabad directly?

Can anybody suggest any solution and how i can track in Mumbai custom.

Date   Zipcode   Location   Event   Weight   Additional
03.04.2013 16:05       Singapore S05    Arrival at international place of exchange       
03.04.2013 16:05       Singapore S05    Consolidated for export (Export)       
06.04.2013 07:42       Chennai (madars) Air    Arrival at international place of exchange       
06.04.2013 09:23       Chennai (madars) Air    Consolidated for local delivery       
09.04.2013 11:48       Mumbai Air    Into customs


Title: Re: Need help with customs
Post by: Rahulvyas on April 20, 2013, 03:57:59 PM
aniket :')
relief finally..how much time did yours take in customs?

I really called everywhere no one picked up the phone.
Did you have to pay customs?


Title: Re: Need help with customs
Post by: Rahulvyas on April 20, 2013, 04:01:00 PM
nchandra - A parcel dosnt really has to go to your city to inspection. There are custom departments at special places only. so your parcel went to mumbai customs.


Title: Re: Need help with customs
Post by: aniket210696 on April 20, 2013, 04:15:00 PM
Hey Rahul, my parcel was about 2k worth of stuff ,but I payed only 117 worth of customs! And my parcel has been in customs since the 21 of MARCH!!! just chill... One fine day, one creepy guy will suddenly turn up at your door asking for money for a destroyed cardboard box from "foreign".... And don't bother trying to contact them... They'll just charge you heaps of customs lolz


Sent from my GT-S7500 using Tapatalk 2


Title: Re: Need help with customs
Post by: aniket210696 on April 20, 2013, 08:11:25 PM
Yeah I guess that means that you ordered goods which are too expensive, so you will have to get official permission to bring it in....

Sent from my GT-S7500 using Tapatalk 2


Title: Re: Need help with customs
Post by: Rahulvyas on April 20, 2013, 08:31:19 PM
@aniket- so yours took about 39 days...

I wonder how much my will take. My has high value stuff. incl lipos and motors.



Title: Re: Need help with customs
Post by: aniket210696 on April 21, 2013, 11:12:18 AM
@ Rahul... Then get ready to pay an arm and a leg, and then some in customs....lol... Split up your order... Doesnt kill anyone.... Also always keep your LiPos in a separate order, cause they ship LiPos through Singapore, which takes more time....

Sent from a potato using a lamp


Title: Re: Need help with customs
Post by: arun.sreelakam on April 21, 2013, 06:33:00 PM
Mine 3 par cells are strucked for 15,12 and 5 days respectively.. and 2 more to get strucked.. :(
They are gonna screw me I think.... ????????????

Sent from my Canvas using tapatalk 2


Title: Re: Need help with customs
Post by: aniket210696 on April 21, 2013, 06:44:40 PM
@arun, just cross your fingers and wait lol...

P.S. You have been STRIKING your LIPO's for so many days??? :O and you are going to strike 2 more????
of course they will screw you! they'll explode in your face! xD           <----(lipo joke)


Title: Re: Need help with customs
Post by: arun.sreelakam on April 21, 2013, 06:51:48 PM
Yaar actually only one par cell contain lipo... other two with motors and esc.. then again a frame and some hard wares.. I bought as many small packages of 500gms for get rid of customs.. still they are making it late... :(


Sent from my Canvas using tapatalk 2


Title: Re: Need help with customs
Post by: Rahulvyas on April 21, 2013, 07:00:49 PM
I am so dead -_-
Dosnt matter aniket, you have to pay customs in even the smallest order.
I ordered this stuff mainly for the LiPos because they arent available in india.

how much time do you think it will take more? :( :(

And do you think DT700s are better than the Turnigy 2836 1100kv motors?


Title: Re: Need help with customs
Post by: arun.sreelakam on April 21, 2013, 07:05:06 PM
Rahul I don't think.. turnigy 1100 kv are better that dt700..
The dt750 are of similar thrust and can use with a 20a esc without any issue.. but the turnigy need at least a 30a one...
I have also ordered the turnigy 1100 kv one with 30a hk esc..

Sent from my Canvas using tapatalk 2


Title: Re: Need help with customs
Post by: aniket210696 on April 21, 2013, 07:10:40 PM
yea.. u have to pay customs.. but think of it this way.... the guy at customs sees some small boxes and is like "jaane de yaar"...
but when he sees a big box with lots of items, its his cue to cash in on it....


Title: Re: Need help with customs
Post by: arun.sreelakam on April 22, 2013, 10:21:15 AM
2 out of 3 arrived today no customs.. :D:D:D

One more to come.. after that again 2 more packages... ;)
;D;D

Sent from my Canvas using tapatalk 2


Title: Re: Need help with customs
Post by: aniket210696 on April 22, 2013, 11:24:23 AM
0 customs?? o.O how much did you pay him?? he didnt charge you for postage??


Title: Re: Need help with customs
Post by: arun.sreelakam on April 22, 2013, 11:54:50 AM
One order was of 60$ and other of 70$
Paid to whom?
No customs was there yaar... ;D

Sent from my Canvas using tapatalk 2


Title: Re: Need help with customs
Post by: nchandra on April 22, 2013, 12:36:13 PM
i am also facing same situation; mine also stuck in mumbai custom since 09.04.2013. It has to deliver in Hyderabad but it arrived in india through chennai then to mumbai custom. Why not Hyderabad directly?

Can anybody suggest any solution and how i can track in Mumbai custom.

Date   Zipcode   Location   Event   Weight   Additional
03.04.2013 16:05       Singapore S05    Arrival at international place of exchange       
03.04.2013 16:05       Singapore S05    Consolidated for export (Export)       
06.04.2013 07:42       Chennai (madars) Air    Arrival at international place of exchange       
06.04.2013 09:23       Chennai (madars) Air    Consolidated for local delivery       
09.04.2013 11:48       Mumbai Air    Into customs

status updated to :
22.04.2013 11:16       Mumbai Foreign Post Office    Customs clearance. Prohibited items       Retention 
22.04.2013 11:16       Mumbai Foreign Post Office    Released by customs       

Now what this mean they had retained the items (some/all) or they had released for postal delivery ??


Title: Re: Need help with customs
Post by: rc ram on April 22, 2013, 12:55:25 PM
dont worry just waight  nchandra i think your parcel released by costom with some charges .....good luck


Title: Re: Need help with customs
Post by: Rahulvyas on April 22, 2013, 02:05:29 PM
Arun, you are lucky to pay no customs most of the times.

How much time did it take to clear? was it in kolkata's customs?


Title: Re: Need help with customs
Post by: arun.sreelakam on April 22, 2013, 02:12:17 PM
It took 13 days to clear almost...
And I always order as small boxes.. below 300 or 500 gms.. which will reduce the chance of customs hassles...
All the best
Sent from my Canvas using tapatalk 2


Title: Re: Need help with customs
Post by: Rahulvyas on April 22, 2013, 02:26:40 PM
Did it come from Kolkata's custom department? after 13days did the tracking status update?


Title: Re: Need help with customs
Post by: arun.sreelakam on April 22, 2013, 02:34:30 PM
It is from kerala customs and
The tracking status is still pending customs inspection from 10 April...
Sent from my Canvas using tapatalk 2


Title: Re: Need help with customs
Post by: Rahulvyas on April 22, 2013, 02:54:34 PM
okay thanks a lot bhaiya. and aniket


Title: Re: Need help with customs
Post by: arun.sreelakam on April 25, 2013, 04:16:43 PM
Got the 3rd parcel today... ;D
The most awaited one....
Took 7 days to clear cutoms
Sent from my Canvas using
 tapatalk 2


Title: Re: Need help with customs
Post by: Priyum on April 25, 2013, 04:37:17 PM
My parcel went to customs day before yesterday in kolkata and i live in delhi,how much time would it take generally to reach me? :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead:


Title: Re: Need help with customs
Post by: Rahulvyas on April 25, 2013, 08:18:21 PM
It would take around 20-25days.
I am also waiting for mine. I also stay in delhi and mine went to customs in Kolkata on 10th.


Title: Re: Need help with customs
Post by: santhosh-r on April 25, 2013, 08:20:44 PM
Arun you got your parcel at last... :thumbsup:


Title: Re: Need help with customs
Post by: arun.sreelakam on April 25, 2013, 08:22:00 PM
@santhosh: yes I got 3 of mine.. 2 pending and one more to come...
:)
This one I got it in 12 says after shipping... :)

Sent from my Canvas using tapatalk 2


Title: Re: Need help with customs
Post by: Priyum on April 25, 2013, 10:20:48 PM
Lol i cant wait another 25 days after 30 days of it reaching here.
How to cancel this shit mt parcel is with kolkata customs!


Title: Re: Need help with customs
Post by: arun.sreelakam on April 25, 2013, 10:36:59 PM
Some times it may clear fast depends upon their work load and parcel size and also cost... :)


Title: Re: Need help with customs
Post by: cheluvaraj on April 30, 2013, 11:40:33 AM
Last few packages were received without any issues  ;D.
The one which I'm expecting is stuck in Mumbai Customs from last 11 days.  :'(  :banghead:
Cost is less then $60. not sure what they are holding it for.  8-) ???
I'm still hoping that they will send this parcel soon.  ;)

Does anyone waited for so long ? is it normal ?   :help:

Cheluvaraj


Title: Re: Need help with customs
Post by: Priyum on April 30, 2013, 03:25:13 PM
 My HKT6A just arrived from hobbyking after 3 days in customs and with no custom charge. (:|~ >:D


Title: Re: Need help with customs
Post by: aniket210696 on April 30, 2013, 06:05:58 PM
i would just love to walk into the warehouse where they keep confiscated goods... ;D


Title: Re: Need help with customs
Post by: nchandra on April 30, 2013, 06:38:47 PM
Now what this mean they had retained the items (some/all) or they had released for postal delivery ??

Finally reached home. (with Rs.708 custom charges). It turn out to be very big box this time which might have got into eyes of custom guys.


Title: Re: Need help with customs
Post by: predator96 on May 05, 2013, 01:28:07 AM
Hey guys I plan on importing a HPI RS4 3+ evo w/ bmw m3 gt2 body , it costs around $380 plus shipping from us to india = $135, can you please tell me the total landing cost including custom tax , etc. Thanx


Title: Re: Need help with customs
Post by: theleabres on May 05, 2013, 09:20:19 AM
The cost of the landing/customs tax will depend on the person Custom's who handles your pacel.  If you read the threads, it's often hit and miss, and the only thing consistent about the taxes and fees is that it's hardly ever the same.


Title: Re: Need help with customs
Post by: cheluvaraj on May 06, 2013, 04:05:30 PM
I'm still hoping that they will send this parcel soon.  ;)

Does anyone waited for so long ? is it normal ?   :help:

Finally this parcel has arrived! (Mumbai custom people held this for 15 days)
Post office people asked me to pay Rs 36/- to get this package. There is no reason for anything.

Cheluvaraj


Title: Re: Need help with customs
Post by: dheerajjuneja on May 06, 2013, 04:45:44 PM
My parcel is in customs since 5th April, no LL, no release so far. Still waiting ... (its a big foamy, so i guess the size of parcel is what is causing them to get worried, the cost is only 60$)


Title: Re: Need help with customs
Post by: theleabres on May 06, 2013, 05:07:36 PM
The size of the parcel causes them no worries.  It gives them glee because it presents an oppurtunity for them to do their job of servicing the public.


Title: Re: Need help with customs
Post by: dheerajjuneja on May 06, 2013, 05:12:22 PM
you totally understood what i wanted to say :)


Title: Re: Need help with customs
Post by: Rahulvyas on May 12, 2013, 10:31:38 AM
haha, no.
Even I am a student. There is nothing like that. Rules are same for everywhere.

Also, once paid. You cant get back.


Title: Re: Need help with customs
Post by: arun.sreelakam on May 12, 2013, 10:39:06 AM
How much did you paid.? And what was the invoice amount.?
Not going to get back the money for sure...

Sent from my Canvas using tapatalk 2


Title: Re: Need help with customs
Post by: theleabres on May 12, 2013, 11:47:03 AM
can you list the cost from the store and the cost from customs?


Title: Re: Need help with customs
Post by: wings_of_fire on June 04, 2013, 11:34:45 AM
http://foreignpostmumbai.blogspot.in/

The first para states that customs free import will only be applicable upto Rs 2000/-!!!
The permissible limit was Rs 5000/- earlier if I am ryt...


Title: Re: Need help with customs
Post by: viki_blr on June 12, 2013, 10:00:29 AM
Hi,

My parcel is in customs since 17th May, dont know what to do?  Any suggestions please? :help:    :banghead:

Local Date and Time     Country                  Location                                     Event Type     
5/14/2013 3:10:00 PM    HONG KONG                                                     Receive item from customer (Otb)    
5/16/2013 4:53:00 PM    HONG KONG            HONG KONG AIR MAIL CENTRE    Insert item into bag (Otb)    
5/17/2013 11:38:00 AM    INDIA                       MUMBAI AIR                               Receive item at office of exchange (Inb)    
5/17/2013 11:55:00 AM    INDIA                       MUMBAI AIR                               Send item to customs (Inb)    




Regards,
Viki


Title: Re: Need help with customs
Post by: cheluvaraj on June 12, 2013, 10:14:38 AM
Even my parcel was struck around 15 days. Finally got it. Only thing we should do is wait...


Title: Re: Need help with customs
Post by: viki_blr on June 12, 2013, 10:44:04 AM
Hi,

It is not 15 days... Almost 4 weeks in next two days....Yes i am waiting no other go..... :banghead:     :help:   :(


Title: Re: Need help with customs
Post by: muradshak on June 18, 2013, 08:59:35 AM
I have a slight issue.I ordered an fpv kit from ebay.The tracking number given by the seller shows a wrong destination.He says HK postal department made some mistake and it will turn up in a while.Well iam not so optimistic about his claim.But i did find that the HK post has done similar mistakes.Has anyone had a similar experience?


Title: Re: Need help with customs
Post by: Rahulvyas on June 18, 2013, 10:02:38 AM
(http://i41.tinypic.com/fktul0.png)

See mine.
Cleared really fast this time..

I am not sure, but customs seem faster than before. My previous order was cleared the same day and I got it next day (DHL)...


Title: Re: Need help with customs
Post by: wings_of_fire on June 18, 2013, 11:25:45 AM
Hi,

      I had ordered some rock crawler tires from Hawaii. The seller has shipped them on the 24t April through USPS first class. I still haven`t got my parcel after 55 days it left!
I opted for USPS first class thinking that even though it does not have tracking through USPS, the parcel gets a different tracking number when it leaves Indian customs. When I called up Indian post, they had no information about the parcel and said that first class parcels are delivered directly to the address.

 Do you guys feel that the delivery time of 2 months for a single parcel to reach its destination is justified in any way?
Does the Indian government need to be pushed in that term?

I think we all should come together to file a petition in that regard. Do you support me?



Title: Re: Need help with customs
Post by: wings_of_fire on June 18, 2013, 11:43:35 AM
An irritating thing about india post is that the contact numbers for local post offices do not exist on their website. The numbers that the local general post office provides are all wrong numbers!! 21st century and still no organized work at all!! 
5 mins ago I had called Shivajinagar post office and asked them a number for the local post office. They did not have it!! Its clear they are misguiding.


Title: Re: Need help with customs
Post by: wings_of_fire on June 18, 2013, 11:58:28 AM
[img width=800 height=87]
I am not sure, but customs seem faster than before. My previous order was cleared the same day and I got it next day (DHL)...
Tell me how much did DHL charge you?  Don`t say customs seem faster than before, it will never be unless the public fights back at them.  1/4 amount that you paid to DHL must have gone in various ways into the pockets of customs!!


Title: Re: Need help with customs
Post by: muradshak on June 18, 2013, 12:09:26 PM
can someone answer to my question? 8-)


Title: Re: Need help with customs
Post by: Shannon on June 18, 2013, 12:27:01 PM
hk post no never ...and why wil they send it somwhere else if the address is right  :headscratch: :headscratch: many orders never has landed somewhere else


Title: Re: Need help with customs
Post by: raja_mastana on June 18, 2013, 12:29:30 PM
Hk post making a mistake is rare.
If you have paid by paypal, you can file a claim


Title: Re: Need help with customs
Post by: muradshak on June 18, 2013, 12:38:02 PM
But i have read in other forums of such incidents with HK post,mainly change in destination country.Mine is showing Bolivia,i wonder how that is possible.This is likely to occur during peak consignments they say.


Title: Re: Need help with customs
Post by: Shannon on June 18, 2013, 12:42:50 PM
no sometimes the route of the aircraft is diff and might have landed there but it will come from there to india ,even my parcel has been to countries and then come here it seems my parcel had a world tour and not me  :giggle: :giggle:


Title: Re: Need help with customs
Post by: muradshak on June 18, 2013, 12:50:32 PM
Actually my package hasn't landed there yet.It is about to departure and the destination country itself is wrong.I hope it doesn't plan for a world tour. :P


Title: Re: Need help with customs
Post by: Rahulvyas on June 18, 2013, 12:57:19 PM
@wings of fire, I ordered from china, (6 motors) the shipping cost using DHL was 28$ :D


Title: Re: Need help with customs
Post by: wings_of_fire on June 19, 2013, 02:01:50 PM
@Rahulvyas,

      When I used to ask for price quotations on alibaba, the chinese used to give me a minimum of 40USD quote by DHL!!! and that to for something less than 1 kg...
Doing business in India is a PITA because one has to put in way too much time in dealing with the system than doing a business that adds value.


Title: Re: Need help with customs
Post by: Rahulvyas on June 19, 2013, 02:05:14 PM
haha. unlucky. Actually DHL is the 2nd most expensive after TNT. Go with fedex then. for 1.5 kg they would charge around 30$
and before paying on alibaba, please read reviews, there are many scams. Also I prefer aliexpress over alibaba even though they are the same.

I got my HK stuff today, no customs :D


Title: Re: Need help with customs
Post by: wings_of_fire on June 19, 2013, 09:39:22 PM
I have a big consignment sitting in the Mumbai port that is in problem from the past year. Its worth 50k. Ball screws and Linear Guide rails that I needed for cnc machine. The company I bought it from cheated with its quotation. I seriously hate the chinese companies. They are not worth doing business at all. The most interesting thing is that our government is not smart enough to shield its people. Our government is a p***y! It will kill its own entrepreneurs and then make policies on importing.

 Even for Fedex those people gave me the same price quote!!40 USD minimum. If you ever did business, you will understand how much of a pain it is to handle all of this s**t!  The infrastructure to liberate our self is really lacking in India. Big companies have it but it won`t help the masses with low cost high quality products.


Title: Re: Need help with customs
Post by: wings_of_fire on June 19, 2013, 09:44:45 PM
Aliexpress is for individual buyers. The same chinese companies sell stuff at higher rates than what they charge buyer companies. They in fact are making good money doing so because the individual buyer thinks the rates are cheap compared to the retail price he has seen in the local market. The chinese companies create ebay accounts and sell stuff to the US citizens at mind blowing prices......what I mean is that they loot the US citizens liberally!! and the US citizens ..lol...pay it happily :o  If ever the US customers were enlightened about the manufacturing cost in these items, they will be shocked!.. I have been into the manufacturing sector for more than a decade.


Title: Re: Need help with customs
Post by: muradshak on June 20, 2013, 11:06:49 AM
My parcel reached Mumbai! ;D ;D..Piece of advice,in case anyone see's his tracking information for HK post displaying wrong destination,don't worry at all.


Title: Re: Need help with customs
Post by: sanjayrai55 on June 20, 2013, 02:23:52 PM
Nobody except you was worried :)

We all knew it would reach


Title: Re: Need help with customs
Post by: viki_blr on June 21, 2013, 10:28:17 AM
Hi,

My parcel is in customs since 17th May, dont know what to do?  Any suggestions please? :help:    :banghead:

Local Date and Time     Country                  Location                                     Event Type     
5/14/2013 3:10:00 PM    HONG KONG                                                     Receive item from customer (Otb)    
5/16/2013 4:53:00 PM    HONG KONG            HONG KONG AIR MAIL CENTRE    Insert item into bag (Otb)    
5/17/2013 11:38:00 AM    INDIA                       MUMBAI AIR                               Receive item at office of exchange (Inb)    
5/17/2013 11:55:00 AM    INDIA                       MUMBAI AIR                               Send item to customs (Inb)    




Regards,
Viki

My parcel is in customs since 17th May and no release so far. Still waiting for my parcel. What to do now ? Any suggestions please? Seniors please reply.


Title: Re: Need help with customs
Post by: sanjayrai55 on June 21, 2013, 11:55:55 AM
I think u should wait some more

Sent from my GT-S7562 using Tapatalk 2


Title: Re: Need help with customs
Post by: muradshak on June 21, 2013, 12:48:19 PM
We all knew it would reach

"All" who knew it would reach dint bother to tell me it would reach. :)


Title: Re: Need help with customs
Post by: wings_of_fire on June 21, 2013, 02:13:34 PM
Quote
My parcel is in customs since 17th May and no release so far. Still waiting for my parcel. What to do now ?

Contact Mumbai customs email :- pasnchmum@gmail.com
This email id is for parcel related queries.  You will get a reply within 24 hrs.


Title: Re: Need help with customs
Post by: dhruvafreak on June 21, 2013, 02:16:37 PM
Foreign Post Office Mumbai phone number - 02222653621 .


Title: Re: Need help with customs
Post by: sanjayrai55 on June 21, 2013, 02:26:44 PM
"All" who knew it would reach dint bother to tell me it would reach. :)

What utter nonsense. Enough people told you


Title: Re: Need help with customs
Post by: muradshak on June 21, 2013, 03:09:31 PM
Maybe you didn't look at the previous few posts.I asked if anyone has gone through with tracking information showing a WRONG destination country where people replied in negative. Nobody said they faced something similar,but they said it might reach.Shannon said it will reach the "destination" country after visiting several other countries,but in that case the destination country was right. Please note the difference.I don't know you,and you maybe elder to me. No disrespect,but i don't think you had to show up and advocate your opinion as everyones


Title: Re: Need help with customs
Post by: sanjayrai55 on June 21, 2013, 03:16:23 PM
Oh ye of little faith! If there was a problem many people (myself included) would have informed you. Shannon and Raja Mastana did so, which was enough

You are not that important that everyone must reassure you, when it has been already done.

Grow up already.


Title: Re: Need help with customs
Post by: muradshak on June 21, 2013, 03:32:24 PM
Ok. That's very kind of you to bash up someone by words,and the irony is that same person asks him to grow up.
"You are not that important that everyone must reassure you" what was that statement for?..seriously,i'd rather keep mouth shut. I'am done with this post.


Title: Re: Need help with customs
Post by: viki_blr on June 22, 2013, 08:07:33 PM
Thanks wings_of_fire and dhruvafreak.
I tried to reach foreign post office Mumbai but my call was not answered. So I sent a mail to them and waiting for their reply. I hope they will reply and will release the parcel after customs inspection as soon as possible.
I want to know one thing, what is the time taken for customs inspection for normal postal less than 2 kg from Hongkong?


Title: Re: Need help with customs
Post by: dhruvafreak on June 22, 2013, 08:20:27 PM
I don't understand why these days MUMBAI customs are so strict.. !!! Even my small envelopes are waiting at customs from 7 days . One had Turnigy keychain cam and other had some screws.

On the other hand me and my friend made 5 orders from hk and made them ship to DELHI which were delivered in 6-8days without any custom hassle. All order were of 2kg each.
And Mumbai custom may take 10-20days for clearing .


Title: Re: Need help with customs
Post by: Shannon on June 22, 2013, 08:59:52 PM
yeah man eve mine took so long idk y plus for a small package they have charged customs it left customs on tues but still not home will be home on monday i guess ..just hope everything is in one piece ..


Title: Re: Need help with customs
Post by: dhruvafreak on June 22, 2013, 09:05:13 PM
Shannon you got your stuff damaged ever while transit ??Cause i have a Fuse coming


Title: Re: Need help with customs
Post by: Shannon on June 22, 2013, 09:34:09 PM
ya blades in pieces happened only once but lot of stuff in box


Title: Re: Need help with customs
Post by: paladugu_sujith on June 24, 2013, 11:37:35 PM
Have patience .. .u will receive it. I got my heli after 3 months.lol..


Title: Re: Need help with customs
Post by: sanjayrai55 on June 25, 2013, 08:17:16 AM
I ordered boat parts from UK last Wednesday. They shipped it on Thursday evening by ordinary (not registered, non-trackable) mail.

I was anxious, as there was no way to track it.

I received the parcel yesterday (Monday) i.e. on the fourth day including a weekend!

Wonders will never cease!


Title: Re: Need help with customs
Post by: raja_mastana on June 25, 2013, 08:41:11 AM
That is amazing Sanjayji - I too have had similar experience when ordering from UK (Royal mail). I was 7 days in my case though


Title: Re: Need help with customs
Post by: jigs15784 on June 28, 2013, 10:06:43 AM
My Parcel stuck in Mumbai Customs from last 7 days.

Can anyone tell me what happen..

That order RTF heli in Parcel..

Is that create a problem...can i received my parcel OR not...?

Many persons buying rc RTF heli from abroad...and they received...


Title: Re: Need help with customs
Post by: viki_blr on June 28, 2013, 11:05:04 PM
Thanks wings_of_fire and dhruvafreak.
I tried to reach foreign post office Mumbai but my call was not answered. So I sent a mail to them and waiting for their reply. I hope they will reply and will release the parcel after customs inspection as soon as possible.
I want to know one thing, what is the time taken for customs inspection for normal postal less than 2 kg from Hongkong?


Again I tried several times to reach foreign post office Mumbai but my call was not answered. Also didn’t receive any reply from the customs so far. Now I really lost my hope and frustrated.
Or, do I need to wait some more days? Like someone said to wait for 3 months?

Regards,
Viki


Title: Re: Need help with customs
Post by: dhruvafreak on June 28, 2013, 11:15:34 PM
What was in the parcel ?? 3 Months is very long time better pay them but what is inside?


Title: Re: Need help with customs
Post by: dhruvafreak on June 28, 2013, 11:17:00 PM
and a link (foreignpostmumbai.blogspot.com/p/customer-care.html?m=1)

Customer Care Centres of Office of Exchange
Mumbai
International Parcels articles with Tracking
Numbers prefixed with CP,CL, RR are dealt
by the Office of the Postmaster General
(MM&FP), Foreign Post Office,
Mumbai-400001.
Office Address :
Customer Care Section
3rd Floor, Foreign Post Office, Videsh Dak
Bhavan,
Ballard Estate, Mumbai - 400 001
Telephone Number.:+ (91) (22) 22611791,
22653621
Email : mumbaiforeignpost@gmail.com
Deputy Commissioner of Customs in- charge
Postal Appraising Section
at Mumbai Foreign Post Office.
Tele/FAX-- 022- 2261 4585,
E-Mail pasnchmum@gmail.com
The International Speed Post articles with
Tracking Numbers prefixed with EE, EM are
dealt by the Speed Post Centre, Santacruz,
Mumbai-400099.
Office Address :
Speed Post Centre,
Near Santacruz Domestic Airport,
Behind Centaur Hotel, Santacruz East,
Mumbai-400099.
Telephone Numbers : 022-26156125,
26156648,26156703
Email :spc.mumbai@indiapost.gov.in
The International Airmail Registered Letters
articles with tracking numbers prefixed RR
are dealt by the Supdt, APSO(Foreign),
Mumbai-400099.
Office Address :
O/o The Supdt,
APSO Foreign,
Near Santacruz Domestic Airport,
Behind Centaur Hotel,
Santacruz East, Mumbai-400099.
Telephone : 022-26156872.
Email : supdtfgn@yahoo.co.in


Title: Re: Need help with customs
Post by: viki_blr on June 29, 2013, 12:11:28 AM
Its a Cell phone.


Title: Re: Need help with customs
Post by: zuckon2207 on July 08, 2013, 03:47:27 PM
i have a package from singa pore to india .
and here it is its status .
6/20/2013 6:16:00 PM   SWITZERLAND   SINGAPORE   Receive item at office of exchange (Otb)   
6/24/2013 2:52:00 PM   SWITZERLAND   SINGAPORE   Receive item from customer (Otb)   
6/24/2013 2:55:00 PM   SWITZERLAND   SINGAPORE   Insert item into bag (Otb)   
7/6/2013 4:40:00 PM   INDIA   DIMC NEW DELHI 110002   Receive item at office of exchange (Inb)   
7/6/2013 4:42:00 PM   INDIA   DIMC NEW DELHI 110002   Send item to customs (Inb)   
7/6/2013 4:55:00 PM   INDIA   DIMC NEW DELHI 110002   Record item customs information (Inb)   
Retention reason : Other
7/6/2013 4:55:00 PM   INDIA   DIMC NEW DELHI 110002   Return item from customs (Inb)   
7/8/2013 2:12:00 PM   INDIA   DIMC NEW DELHI 110002   Send item to customs (Inb)   

what to do now , i have been waiting for so long ,
when will it treach to me ??


Title: Re: Need help with customs
Post by: sundaram on July 08, 2013, 03:56:21 PM
It takes about 5-6 days for it to reflect in the local  tracking once cleared from DIMC. So wait for it and after 6 days further movement follow in this page http://services.ptcmysore.gov.in/RNetTracking/


Title: Re: Need help with customs
Post by: raja_mastana on July 08, 2013, 04:11:26 PM
The tracking information is a bit weird. First, it took 10 days to reach India from Singapore!  ??? It was cleared same day. After two days it was sent to customs again   :giggle:
I wonder what is actually going on.


Title: Re: Need help with customs
Post by: zuckon2207 on July 08, 2013, 04:20:34 PM
thanks sundaram , but i am a little worried as to what is taking customs so long to clear my package . should i contact the customs or should i wait for another 5-6 days . also my package is sent back again to customs after being cleared , is there any kind of problem or is it normal to for a package to be resent to the customs .


Title: Re: Need help with customs
Post by: sundaram on July 08, 2013, 04:27:02 PM
Please wait for at least 10-15 days before you contact customs. As a rule never contact customs unless you have been contacted by them. You will receive the package with Customs assessments which you have to pay and collect package at your local post office. If it has been detained by customs for any reason, if the package is not cleared by customs for more than 15 Days (After it has been sent to Customs), only then you may like to contact them.

Under any case you will receive communication from customs regarding requirement to furnish details of the content and invoice and technical brochure details, if it has been detained.


Title: Re: Need help with customs
Post by: zuckon2207 on July 08, 2013, 04:32:51 PM
thanks sundaram , it looks like i have to wait .


Title: Re: Need help with customs
Post by: vishalrao on July 08, 2013, 05:07:05 PM
"7/6/2013 4:55:00 PM   INDIA   DIMC NEW DELHI 110002   Record item customs information (Inb)   
Retention reason : Other"

This entry shows that the item has been detained at the customs for reason known to them. You'll receive a letter soon asking for invoice, item description, etc. following which you'll have to send them the required information either through post or personally.


Title: Re: Need help with customs
Post by: zuckon2207 on July 08, 2013, 05:34:35 PM
vishal ,a re u sure that the package has been detained ??
so , what should i do to get back my package ??
or will my package will be sent back ??
will they ask for some money or what ??


Title: Re: Need help with customs
Post by: sanjayrai55 on July 08, 2013, 06:04:59 PM
What is in your package? If it is a radio, there can be problems


Title: Re: Need help with customs
Post by: zuckon2207 on July 08, 2013, 07:27:41 PM
its actually a mobile phone .


Title: Re: Need help with customs
Post by: sundaram on July 08, 2013, 07:31:16 PM
Vishal might be right. But sometimes you will get your package with customs charged kin your local post office, which you will have to pay and collect.  However if you get a letter asking for invoice, technical brochure and import exemption certificate. Please send all details by post only preferably by speed post or registered. For import exemption cert please state your position as an individual buying the item for personal use for pursuing hobby in personal capacity if thats the case it might be or if it is for commercial use you can clarify your status.


Title: Re: Need help with customs
Post by: jigs15784 on July 08, 2013, 08:33:00 PM
My parcel Comes in Ahmedabad FPO and they are saying this Parcel Is detained...

but they need Invoice..and i provide to him. They are saying i will try to dispatch your parcel.

I ordered RTF HELI.

Another Parcel is also on the Way ....[TX/RX]


Title: Re: Need help with customs
Post by: santhosh-r on July 08, 2013, 08:41:28 PM
Keep your fingers crossed....If you have luck then you will get it..


Title: Re: Need help with customs
Post by: jigs15784 on July 08, 2013, 08:45:32 PM
Did you get any parcel which have RTF OR RX,TX?


Title: Re: Need help with customs
Post by: wings_of_fire on July 10, 2013, 03:31:59 PM
I got my USPS first class parcel after a Whopping 75 Days!!! that's 2.5 months!! or quarter of an year!!
No custom duty.

Never ever go for USPS First class non track-able parcel. Always have tracking and insurance if necessary.


Title: Re: Need help with customs
Post by: dhruvafreak on July 10, 2013, 03:39:54 PM
It must have given u a shock therapy when you actually saw your parcel after 2.5months XD
What was in there ??
I ordered once the same way but never received it . 6-7 months back
Lesson Learned ;D


Title: Re: Need help with customs
Post by: raja_mastana on July 10, 2013, 08:15:03 PM
But problem is USPS (priority/expess) is very expensive. So the only option is USPS First Class mail, which is also prone to theft, apart from delay.
Infact, USPS priority is almost same as UPS


Title: Re: Need help with customs
Post by: Anikethan.N on July 12, 2013, 08:11:21 PM
Hi all, I ordered 2ch radio from hobbyking on July 2, status- shiped on July 5th.
I tried to track the order,
it states this

Destination - India

The item is pending customs inspection at the destination as of 10-Jul-2013.

how much days are required to clear the customs. :headscratch: Is this common for every order through hobbyking.  ??? ??? ???


Title: Re: Need help with customs
Post by: dhruvafreak on July 12, 2013, 08:25:04 PM
As your parcel seems to be small but its a transmitter so wait . Inspection can take 5 to 10 days or even month . What is your tracking number? You can track it on
 http://ipsweb.ptcmysore.gov.in/ipswebtracking/


Title: Re: Need help with customs
Post by: Anikethan.N on July 12, 2013, 08:35:53 PM
order no- RC863058750HK

My order cost is 39.36$ + shipping 17$. How much customs I have to pay?

And i have to pay the customs to postman. right?  


Title: Re: Need help with customs
Post by: dhruvafreak on July 12, 2013, 08:40:38 PM
I guess 10-20% tax of the total amount including shipping if charged . And yes to the postman
correct me if wrong


Title: Re: Need help with customs
Post by: Anikethan.N on July 12, 2013, 08:52:30 PM
I have to pay the customs to postman. right?   :headscratch:


Title: Re: Need help with customs
Post by: dhruvafreak on July 12, 2013, 08:55:27 PM
yeah to the postman.


Title: Re: Need help with customs
Post by: muradshak on July 13, 2013, 07:03:41 PM
I guess 10-20% tax of the total amount including shipping if charged

Is customs charged for shipping? :headscratch:..Iam not really sure of that


Title: Re: Need help with customs
Post by: sanjayrai55 on July 13, 2013, 07:05:22 PM
Yes, it is. And on insurance too if taken. It is charged on CIF basis.


Title: Re: Need help with customs
Post by: muradshak on July 16, 2013, 05:19:05 PM
k...
Here is a recent experience of me having dealt with customs of kochi foreign post office.
I bought an fpv kit from ebay last month which arrived in mumbai on the 20th.On the beginning of this month i received a letter from FPO asking for documents relevant to the purchase like invoice,use of the item,payment particular etc.As soon i received this, i personally went to the office to give a copy of the invoice.When i got home i received a call from them saying the invoice was vague.One thing i noticed while visiting their office and talking on the phone was that they were really pleasant people.Then i sent the documents through courier.And today i got a call and they asked me to issue a DD for 800 rupees in favor of the commissioner of customs and pay a duty of 945 rupees when the postman delivers it.

I need to know the authenticity of this,they told me that the 800 bucks is for the fine they slapped me for importing electronic goods worth above 2000rs.And the rest as duty.Btw i declared a low value like 2250.Is it true that we can't bring electronic goods worth above 2k?
On the whole i am happy that my fpv "1.2ghz" tx and rx got through customs without much scrutiny  ;D


Title: Re: Need help with customs
Post by: Nithinraj Kotian on July 16, 2013, 06:53:59 PM
muradshak  : even i have faced same problem with customs.When i ordered Turnigy 9X from HobbyKing  i didn't received any letter from FPO for quite times then i only called them up and asked about procedure and the next day i got letter from FPO asking for documents.then i made acknowledgement letter and attached invoice copy and sent to FPO Bangalore.After 3 days i got letter from local post office to pay Rs.499 custom duty for my parcel. :banghead: i have declared only $18 in the package. :banghead: but finally i got the Radio  :)


Title: Re: Need help with customs
Post by: muradshak on July 16, 2013, 08:53:13 PM
At some FPO's they dont realize that a radio is a restricted item..Good for us :)


Title: Re: Need help with customs
Post by: yash10896 on July 22, 2013, 03:10:38 PM
what does this mean??


Title: Re: Need help with customs
Post by: Rahulvyas on July 22, 2013, 03:15:20 PM
it teams, customs are applied and you will have to pay them!


Title: Re: Need help with customs
Post by: yash10896 on July 22, 2013, 03:35:08 PM
ok thanks rahul :)
it is bixler plane i was very worried about it..when it was not cleared for more than two days i was in so much tension now i am relaxed i had no problem in paying customs....this is just 2.5kg i had one shipped 3.5kg one with no custom there i declared 30% now i declared 100% cause dont want to risk the parcel just because of custom duties..
well again thank you ;D


Title: Re: Need help with customs
Post by: Rahulvyas on July 22, 2013, 03:49:05 PM
chill, you are safe


Title: Re: Need help with customs
Post by: jigs15784 on July 22, 2013, 03:55:52 PM
My RTF heli is also stuck in Ahmedabad FPO...

can anyone give me suggestion...??


Title: Re: Need help with customs
Post by: yash10896 on July 22, 2013, 04:04:58 PM
firstly dont contact customs for 10-15 days when your parcel arrived india they will get suspicious and if its is a high value parcel they will clear it with some customs that you will have to pay to the postman..Wish you luck that your one gets clear :)


Title: Re: Need help with customs
Post by: Gajjark on July 22, 2013, 04:05:20 PM
How big it is?


Title: Re: Need help with customs
Post by: aarsh22 on July 22, 2013, 07:27:19 PM
i had also ordered and rc airplane YAK 54 from china and same thing happened, it got stuck in F.P.O ahmedabad. i contacted customs superintendent, he asked for invoice and duty of his self-assumed value of airplane which he assumed it worth $150 (but the it was of only $80).
later then he charged more penalty of 5k, i got really mad at this  :banghead:! i wrote a letter to them saying it to return the item to seller and after a month i got refund from my seller, i short, if you have bought any big rc product which comes from china, be ready to pay duty and their penalties!


Title: Re: Need help with customs
Post by: kumardasai on July 30, 2013, 07:12:50 PM
I have ordered a 70cms length RTF Heli from banggood.com. It has reached mumbai customs 15 days back, from that day the status is showing up as below....

"Record item customs information (Inb)
Retention reason : Awaiting presentation to customs commissioner "

Do i have to do any thing from my side ?

Need seniors help...Thanks in advance...


Title: Re: Need help with customs
Post by: iwincar on July 31, 2013, 11:33:49 AM
Guys Customs is unpredictable especial at mumbai customs? so why to import, when it is avilable in INDIA @rc  bazaar, it's hassle free.


Title: Re: Need help with customs
Post by: iwincar on July 31, 2013, 11:38:56 AM
Kumar Dasai I wish it should come out but 90% chance is once it is stuck its stuck. A veteran hobbyist told me at Mumbai they hold so many airplanes Tx, helis, any flying objects Rx that's imported. Quite u


Title: Re: Need help with customs
Post by: iwincar on July 31, 2013, 11:43:47 AM
Jigs and all: India is a security senseive country, and any flying object is a serious proposition , unlike US Or UK , INDIAn products at official shops is so expensive that hobbyist are tempted to import online....but it will get stuck for sure!


Title: Re: Need help with customs
Post by: raja_mastana on July 31, 2013, 01:43:52 PM
Dont worry Kumar, 2 weeks sounds just about right for a large parcel.
No input is required from your side, unless specifically reqested by customs


Title: Re: Need help with customs
Post by: jigs15784 on July 31, 2013, 07:47:02 PM
Jigs and all: India is a security senseive country, and any flying object is a serious proposition , unlike US Or UK , INDIAn products at official shops is so expensive that hobbyist are tempted to import online....but it will get stuck for sure!


I unable to understand about customs...
If this all things are Restricted or prohibited...

Then why local hobby shop are selling that same items...

And they are also import same thing which you need to import but i think their parcel never detained like ours.

If the risk from flying OBJECT....then i think they also need to restrictions on Local hobby shop...but they never do like this...so i think flying object is not a serious matter in this case.


Title: Re: Need help with customs
Post by: iwincar on July 31, 2013, 07:59:53 PM
Jigs shops are official importers who sell goods on official documents. They also have WPO Approval to import radio freq. Devices.


Title: Re: Need help with customs
Post by: jigs15784 on July 31, 2013, 08:08:31 PM
 :giggle: :giggle:

WPO OR WPC ???

That you can check wpc website (Wireless Planning and Coordination Wing).

2.4 ,5.8 Ghz  (Exemption from Licensing Requirement) .

That is a free band and anyone can use that easily...

customs know that all things and they detain our radio b'coz the most corrupt department is CUSTOM that you know i think.

so i still unable to understand..if someone have license then they can sell hand grenade,Bomb or missile ??


Title: Re: Need help with customs
Post by: kumardasai on August 01, 2013, 08:56:50 AM
@iwincar: Yes you are right. Especially Mumbai Customs are bloody worst. Before this i have ordered some RTF Helis, those parcels went to Kolkata customs and chennai customs. They have cleared it with in 3 days. Its my bad this time it went to mumbai customs.  :-\ :(  . dont know when they will release it. what else we can do other than waiting. Every hour i am checking the status. no update in the status at all. You can't believe it, This parcel has reached india, from banggood within 4 days. But no use of it.


Title: Re: Need help with customs
Post by: iwincar on August 01, 2013, 11:14:29 AM
@kumar here is some interesting piece of info from another member 'anam funny' on forum 2010

Anam_funnyquotes "I had ordered some parts for my project from HobbyKing.com. The parcel arrived in Delhi on 4 May 2010. It was pending in customs from about a month. So i decided to enquire about the parcel. I went to the customs office. I came to know that customs are not releasing any parcels which have HOBBY PARTS written on them. This is because of the ruling from the govt. after they had caught some helis in Mumbai with cameras with very high range.

So this is the reason if you are facing delays in recieving parcels from HobbyKing.com.

The Assistant Comissioner is releasing random parcels of Hobbiest from Delhi. You might be the lucky one, but this happens very rarely..

My advise is that you do not declare "Hobby Parts" on your parcel, declare something as "Misc. Parts" or "Replacement Parts".

They also told me that they have detained A parcel from Honk Kong which was supposed to go to U.P. which also has some heli or some plane (i dont know exactly). If it belogs to someone who is reading this thread then please contact the customs


Title: Re: Need help with customs
Post by: FlyJo on August 01, 2013, 01:10:03 PM
yes its true that nowadays the customs have become a lill strict in their releases of certain parcels , i recently got some lipos and electronics for my model , they detained it  and the reason shown was  importation subject to restrictions import- license ,awaiting inspection by customs commissioner , kinda scarey  :(   still haven't received them , wonder whats gonna be the conclusion to my HK shopping story  :-\


Title: Re: Need help with customs
Post by: theleabres on August 01, 2013, 04:38:17 PM
Really?  Lipos are restricted?  They fully know these are just toy items.  It's just another corrupt method to make extra cash, no different that the traffic police. 


Title: Re: Need help with customs
Post by: FlyJo on August 01, 2013, 07:32:05 PM
maybe not restricted , but since its a not so common item they may be a lill confused lol  , its luck by chance


Title: Re: Need help with customs
Post by: jigs15784 on August 02, 2013, 02:25:39 AM
Really?  Lipos are restricted?  They fully know these are just toy items.  It's just another corrupt method to make extra cash, no different that the traffic police. 

You are right...

That all are mostly corrupted...


Title: Re: Need help with customs
Post by: anwar on August 02, 2013, 02:32:03 AM
Wow... everyone is undervaluing invoices etc etc.

Pot calling kettle black ?


Title: Re: Need help with customs
Post by: rc ram on August 02, 2013, 06:41:38 AM
hi friends last week I got my parcel it from hk just 18$ parcel and custom charge me 327 :Rs: import duty  :(


Title: Re: Need help with customs
Post by: dhruvafreak on August 02, 2013, 09:43:56 AM
Ram I got a parcel declared value was approx 2500/- and they charged 1200/-


Title: Re: Need help with customs
Post by: jigs15784 on August 02, 2013, 09:47:16 AM

same thing here i declare 100% original value and they charged 45% duty like 3500 INR/-


Title: Re: Need help with customs
Post by: aarsh22 on August 02, 2013, 12:12:07 PM
if you have declared 100% value and if it is more than 5000 INR ($82), then it will surely be detained and you have to pay the duty.

My experience with Ahmedabad F.P.O-

- the parcels which are small (1-2 kg) and have less than $40 GIFT declaration, will most probably escape (only helicopters/multirotors) . planes do get detained even if its an air frame and a they also detain toy airplanes. if you want a helicopter bigger than 250 class, then be ready for the customs mess unless you are familiar with them.

- even after paying a penalty of 5,000 (excluding 42% duty), you have to submit real invoice, PAN card copy etc but still there is possibility that customs DON'T release the parcel.

- all the micro helis ( CP/FPs) pass without any problem. i've got two WLv922s and four WL v911s without any problem.

- last way to release parcel from customs is to wet some dry beaks.
- if declaration value seems fake (happened with my rc plane parcel), the self assume it and charge duty for it.


Title: Re: Need help with customs
Post by: Rahulvyas on August 04, 2013, 09:17:42 AM
http://www.hobbyking.com/hobbyking/store/uh_viewitem.asp?idproduct=39699

I ordered this glider (noob glider) RTF from hobbyking 2 days ago and got it shipped with chinapost EMS
I mentioned it as a toy and not hobby parts because it had a toy tx inside.
do you think I will face any big problems with customs?

it weighs about 2200grams.


Title: Re: Need help with customs
Post by: aarsh22 on August 04, 2013, 12:35:19 PM
rahulvyas,

i have got some rc micro helis passed through Delhi customs also, my parcel actually came from Sweden by banggood.

i had no problem and none of customs duty or any other problem occurred.
i am not sure but Delhi customs are good and perhaps, your toy glider would be passed.
i don't have any rc airplane import experience with delhi customs. 
 
regards


Title: Re: Need help with customs
Post by: Rahulvyas on August 04, 2013, 02:16:55 PM
thankyou aarsh :)


Title: Re: Need help with customs
Post by: theleabres on August 04, 2013, 05:08:58 PM
Out of 10 Hobbyking orders for lipos and small parts (motor, ESCs), each order less than $30 worth of items, Customs held it once and demanded payment.  It had four 3S 1300 mAh lipos so they must have thought it was valuable.  I paid Rs 500 customs fee for a package worth Rs 1500.  It went to someone's pocket because I got a plain piece of paper for a receipt.


Title: Re: Need help with customs
Post by: jigs15784 on August 06, 2013, 01:03:21 PM
i sent application to Ahmedabad FPO for return parcel to our seller...

and They said it takes 1 Month...

so any one can give me suggestion on this issue...?


Title: Re: Need help with customs
Post by: mrfixit4u on August 17, 2013, 10:29:35 AM
Import experience at Foreign Post Office Jaipur.

I had ordered two turnigy LiPo, one charger, some connectors and battery straps from HobbyKing (Total with postage $ 127). they arrived and I got a letter from the FPO. I went there and showed the letter. I was told to come with my id proof, residence proof and invoice for the goods. Next day I went there at 12 with all these. now the wait game started. I was told a file will be opened for it. the person indicated was busy in various jobs and kept on telling me to wait..finally another gentleman took pity and made the file for me. Now this file was to go to the vault where the parcel was kept, and the parcel was to be brought out and presented to the inspector. The man at the vault said he is busy in getting earlier parcels inspected so I should wait. OK...now after an hour or so he came back and then when I asked him to get my parcel out, he searched and said my file is not there, this was the file which I had personally placed on his table, well we searched around his table and the file was not to be found. finally after looking everywhere in the office it was discovered at the table of the appraiser where the vault incharge had taken some parcels earlier. finally got my parcel, now the inspector was busy with other work...so wait....took one hour for him to get free and come to inspect the parcels...the parcels were opened, contents discussed and inventory made. now the parcel was to be resealed and kept in the vault again...wait for a lady to do the honors of resealing the parcel...now the file went to the appraiser who I must say was a young man and was very efficient one. He discussed the contents and then said that I will have to pay a penalty and duty and he suggested that one should get things from abroad with someone coming back rather than importing. so now the inspector was supposed to prepare and give me the challan for for depositing the penalty in a bank couple of km away from FPO...same thing...wait...finally got the challan at 6:20PM.Total six and half hours spent for a job which could well have been done in an hour or so....

Now I will go to the bank, deposit the penalty (Rs.1500) and then back to FPO for further processing and payment of duty and then finally the release of parcel...

Decided never to opt for this route again......


Title: Re: Need help with customs
Post by: sbajare on August 17, 2013, 11:27:24 AM
this is india man, u always learn the hard way.

the worst part is that even after 50yrs of independence we still suffer at the hands of Indians.

i too have gone thru hell for many parcels.

its best to keep patience and look out for friends coming from US.

regds


Title: Re: Need help with customs
Post by: jigs15784 on August 17, 2013, 12:26:30 PM
Where Happen This all things...

Is it Ahmedabad FPO...or Other..

Same situation here...

they told me call me on Monday...when i call Monday and they said again call on Friday ???...When i call on Friday they again they said Call on Monday :banghead:...

And start the game...The commissioner says your file is ready and it in front of me...so wait for some day...



Title: Re: Need help with customs
Post by: sharlock on August 17, 2013, 01:28:52 PM
I think this is the longest thread in this forum... finally the better solution is to settle abroad, don't understand why are they simply harassing the hobby people, even i have faced this twice visiting the customs & see how uneducated people they are, they are still debating with me saying 27Mhz is only allowed in India as per the Indian law... for R/C after which i did not say a single word thinking how dumb these people really are..  will they ever grow up & understand that as per my knowledge 27 Mhz is not used for rc flying...  ;D

In both the cases they were repeatedly asking me questions about each parts that were in the parcel... how disgusting it is my friends abroad receive the same parcel from HK at their door steps no issues from the customs ever... what is the problem with customs here in India?? Its better i pack my bags & fly to UK..


Title: Re: Need help with customs
Post by: jigs15784 on August 17, 2013, 01:45:17 PM
You are right..

I think they are most Uneducated people...
27mhz,2.4Ghz and 5.8Ghz are free in INDIA...

But they are detain our parcel and they are say that is prohibited... ???

Do not know why they behave like this...???

They said they have Notification about this .. and he find the file to showing the notification but when he find...the other commissioner says that file is not here.... :banghead:

So Finally i think not a any single Rule related with this..


Title: Re: Need help with customs
Post by: theleabres on August 17, 2013, 01:50:46 PM
One solution is to create more local hobby shops so you order domestically.  Even this can be problematic when the India post loses parcels as in one case I experienced (supposedly under investigation two months later).  A lot of troubles for a $14 Dynam simulator which is just a toy and not a real TX. But for whatever reason the parcel was not delivered and all the I and the buyer have left is a tracking number.


Title: Re: Need help with customs
Post by: sharlock on August 17, 2013, 05:45:59 PM
One solution is to create more local hobby shops so you order domestically.  Even this can be problematic when the India post loses parcels as in one case I experienced (supposedly under investigation two months later).  A lot of troubles for a $14 Dynam simulator which is just a toy and not a real TX. But for whatever reason the parcel was not delivered and all the I and the buyer have left is a tracking number.

When you talk about buying from local hobby store even they have to face the same problem that we face actually they are the one who take a big risk... as their order is quite big & not a small parcel i hope you understand..

Actually nothing in this country goes smooth.....   Hobby is activity that is done for pleasure.. but i see there is less pleasure & more pain....in this country


Title: Re: Need help with customs
Post by: theleabres on August 17, 2013, 06:57:02 PM
Then education for Customs people might be the key.  Invite the Customs chief of your cities to your flying field and let him see these are mostly cheap foam toys and small motors.  Educate them on the Hobbyking website so they can see the prices themselves.  Why hold back a nation wanting to learn flying, building, experimental designs, with so much to benefit and gain just because someone in Customs wants to practice the old corupt ways? I'm only speaking for the simple individual users who are most affected here and not speaking for the RC businesses who has to pay as part of doing business.


Title: Re: Need help with customs
Post by: Yusuf on August 18, 2013, 01:50:57 AM
Hi guys, Thanks For the warnings.
I was planning to Start off By getting a FlySky 6Ch 2.4 Ghz tx and building a mini quadcopter.
But reading through this forum it seem IMPORTING stuff does not seem like a good option for a NEWBIE... :-\......

 



Title: Re: Need help with customs
Post by: sharlock on August 18, 2013, 05:50:48 PM
Then education for Customs people might be the key.  Invite the Customs chief of your cities to your flying field and let him see these are mostly cheap foam toys and small motors.  Educate them on the Hobbyking website so they can see the prices themselves.  Why hold back a nation wanting to learn flying, building, experimental designs, with so much to benefit and gain just because someone in Customs wants to practice the old corupt ways? I'm only speaking for the simple individual users who are most affected here and not speaking for the RC businesses who has to pay as part of doing business.

You think custom people need to educate... regards to RC..  They know it already.. inside out of it..... but they are DUMB knowing every thing. No matter how you order as an individual or as a business person like i said nothing goes smooth in this country, better understanding only comes if you have traveled & lived abroad see how their system works......


Title: Re: Need help with customs
Post by: theleabres on August 18, 2013, 07:09:12 PM
We're talking about how to improve the service by Customs.  Just saying they are dumb is not gonna help.


Title: Re: Need help with customs
Post by: K K Iyer on August 19, 2013, 12:43:21 AM
Customs Officers have a job to do.
About 25 years ago, we had imported some educational videos from BBC for SBI.
Customs would not release the cassettes without seeing contents.
I flew from Hyd to Mum, and found no one was willing to rent out a VC player to take to Customs Office.
So I had to request the Inspector to come to SBI's Press Conference room, where we had VCPs.
He came, and the first thing he noticed was the name of SBI PRO (Shri Ajit Wadekar).
And when he played the first tape, he saw a lecturer with a chalk at a blackboard.
It took him only a minute to clear the consignment.
So let us tell the Customs what we are importing, and pay the duty if payable.

ADMIN Sir, Can we block msgs which suggest underhand/illegal shortcuts?

Do we hear what theleabres is (maybe unknowingly) really telling us about ourselves?


Title: Re: Need help with customs
Post by: dileepbalan on August 19, 2013, 11:00:41 AM
Just for buying 2 Lipo 2200mah & servo ext cable, my parcel got stuck in Chennai as per the status  ???

8/17/2013 10:54:00 AM    INDIA    CHENNAI FOREIGN POST OFFICE    Record item customs information (Inb)    
Retention reason : Other

Hope they may release soon.


Title: Re: Need help with customs
Post by: santhosh-r on August 19, 2013, 04:29:43 PM
The same thing happened to my cousin...they releases without any dues after 20days...
It will come soon dileep.. :thumbsup:


Title: Re: Need help with customs
Post by: mrfixit4u on August 22, 2013, 09:10:06 AM
Finally got my packet yesterday....paid a duty of Rs.2867 plus a penalty of Rs.1500 for a parcel totalling $ 127 including shipping. I dont think I am ever going this route again......


Title: Re: Need help with customs
Post by: avesh on August 22, 2013, 09:14:45 AM
i ordered few 450 blades and spares (non electronics) with a invoice of 2300 i guess from hobbyking, received it within 9 days without any custom duties.. ecstatic  :)


Title: Re: Need help with customs
Post by: jigs15784 on August 22, 2013, 09:19:06 AM
i ordered few 450 blades and spares (non electronics) with a invoice of 2300 i guess from hobbyking, received it within 9 days without any custom duties.. ecstatic  :)

Hahahha...Great you got it...

i also order Some Blade from Hobbyking that is also non electric...
But customs detain my parcel...and asking a some Document...



Title: Re: Need help with customs
Post by: aarsh22 on August 22, 2013, 10:20:26 AM
Most of stuff from hobbyking gets detained here in Ahmadabad as in case of parts, they give declaration as 'hobby-parts'. Its always suspicious to customs.


Title: Re: Need help with customs
Post by: Sameer Sharma on August 25, 2013, 12:09:03 PM
Hi Fellow RCian's,

I have just ordered a Tamiya Lunch Box (Black Edition) and Tamiya Unimog CC01 from ebay. Both are Expert Built (XB) series. While the Lunch Box is being imported from USA, the Unimog is coming from Hong Kong. Will I face any Custom issues? Also are there any members from Delhi that are willing to go off-roading in their RC's once I receive my vehicles?


Title: Re: Need help with customs
Post by: prateek13 on August 25, 2013, 01:40:02 PM
I bought a Bixler 2 in june and it has still not reached me... customs people are confused about my parcel when i call them... if anyone can help : the M no. is 6866



Title: Re: Need help with customs
Post by: Marios on August 25, 2013, 07:38:17 PM
Hello,

Read your msg.. I have gone through such hell in Foreign Post Office Mumbai & did challange the DC...& have ultimately received the parcel after 2 months...well the parcel conatined...receiver - 2.4 GHz, Servos, ESC & few Decals..... Call me on 9890026036 & will explain you how to go about it.

Rgds- Nitin


Title: Re: Need help with customs
Post by: anil kumar on August 28, 2013, 02:43:46 PM
two of my packages are held up for no reason. im too worried.

RB293728032CN ( retention reason : other ---- for 40 days , still no sign of my package )
RB256446491CN ( retention reason : other ---- for 20 days , still no sign of my package )

anyone please help me regarding this . :O
i stay at a place which is 500 km away from bangalore and it is held up at bangalore fpo, so i cannot go there.

they sent me letters asking for invoice for both, i did send them back.
but they never replied and also not releasing.

:( some one please help. i would be greatful to you.
- worried guy


Title: Re: Need help with customs
Post by: anil kumar on August 28, 2013, 02:44:50 PM
two of my packages are held up for no reason. im too worried.

RB293728032CN ( retention reason : other ---- for 40 days , still no sign of my package )
RB256446491CN ( retention reason : other ---- for 20 days , still no sign of my package )

anyone please help me regarding this . :O
i stay at a place which is 500 km away from bangalore and it is held up at bangalore fpo, so i cannot go there.

they sent me letters asking for invoice for both, i did send them back.
but they never replied and also not releasing.

:( some one please help. i would be greatful to you.
- worried guy


Title: Re: Need help with customs
Post by: iwincar on August 28, 2013, 03:19:22 PM
Anil kumar u shd have well thought of about the logistics before ordering ,As per the discussion here, only de. Commisionar level officer clears it ,
When you have options like RC bazaar in B'lore to.buy stuff.
Now don't expect any thing to happen overnight , as you have sent invoice , they are dealing with 1000 of articles that are pending before ur parcel too so it shd be min 3 months.


Title: Re: Need help with customs
Post by: raja_mastana on August 28, 2013, 03:37:30 PM
Never seen parcels being held up for so long ... Things have changed - for the worst!

Does it containt RTF helicopter or plane?


Title: Re: Need help with customs
Post by: anil kumar on August 28, 2013, 03:58:18 PM
hmm actually it's something else. like consumer electronics.
Iam very sorry if I have posted it in a different section.
help is greatly appreciated. 


Title: Re: Need help with customs
Post by: Marios on August 28, 2013, 04:14:10 PM
Dear Aniljee,

Kindly note only RC related items are discussed on this forum .... so pls do not pots other than RC related matters, thank you for understanding.

I have sent you a msg on what you should do .....

Rgds- Nitin


Title: Re: Need help with customs
Post by: Marios on August 28, 2013, 04:15:30 PM
Dear Sir,

Yes things have drastically changed more so in Mumbai as had tough time clearing spares of aero models , almost 2 /12  months....

Rgds - Nitin


Title: Re: Need help with customs
Post by: anil kumar on August 28, 2013, 05:33:09 PM
okay Sir .
sorry :)


Title: Re: Need help with customs
Post by: Marios on August 28, 2013, 07:36:17 PM
No problems... Cheers... :)


Title: Re: Need help with customs
Post by: EricOliver on August 28, 2013, 10:57:03 PM
Always use registered mail....as im a regular buyer from hobbyking my parcels never got struck on customs...as i set the declared value to 50% and stated as "toy parts" and also marked as "Gift".....gifts never struck on customs unless value exceeds 5000/-


Title: Re: Need help with customs
Post by: anil kumar on August 28, 2013, 10:59:37 PM
yes I did use registered mail.
how will they know the value exceeds 5000 if they don't open it??

my seller undervalues my package but does not mark it as gift.
 which is the best??
HK post or Singapore post or China post???


Title: Re: Need help with customs
Post by: avesh on August 28, 2013, 11:06:20 PM
well declaring 50% value and so,,,, is it right to post it here, if you have gone through such things better dont put it here for other to inherit....:)


Title: Re: Need help with customs
Post by: EricOliver on August 28, 2013, 11:43:13 PM
Hong kong post....as whenever i buy from hobby king they always sends my package from hong kong post.....from where do you buy...??..


Title: Re: Need help with customs
Post by: EricOliver on August 28, 2013, 11:45:45 PM
Whatever.....im just fooling indian customs as if i declare my 100% value then they my parcel will be struck on customs.....i do it only if my orders reach up to the value of 5000/-


Title: Re: Need help with customs
Post by: anil kumar on August 28, 2013, 11:46:55 PM
aliexpress.
in how many days do you receive your package approx?
China post is ridiculously slow ( it stays in China for a week after shipping)


Title: Re: Need help with customs
Post by: EricOliver on August 28, 2013, 11:50:14 PM
I bought servo tester from dhgate ..they shipped through chinapost it took 20 days to reach me....on the other hand my motors and other stuffs purchased from hobby king and shipped through hongkong post reached me on 12th day...


Title: Re: Need help with customs
Post by: anil kumar on August 28, 2013, 11:54:44 PM
this ridiculous retention reason: other is killing me.  :(


Title: Re: Need help with customs
Post by: EricOliver on August 28, 2013, 11:57:21 PM
I would strongly suggest to buy rc stuffs from hobbyking as their prices are low and they mark the parcel as gift so your parcel does not get struck on customs


Title: Re: Need help with customs
Post by: anil kumar on August 28, 2013, 11:58:12 PM
thanks eric, will do.


Title: Re: Need help with customs
Post by: EricOliver on August 28, 2013, 11:59:50 PM
If you ever want help in buying stuffs from hobbyking please email me as im a gold member in hk an i can get you little discount...


Title: Re: Need help with customs
Post by: anil kumar on August 29, 2013, 12:01:12 AM
can anyone post the image of the size of parcels you are receiving without hindrance??
what size can be considered as likely to be flagged by customs???

Eric, that is so kind of you.
thank you.
what else do you buy?


Title: Re: Need help with customs
Post by: EricOliver on August 29, 2013, 12:06:21 AM
I buy everything...except radios....


Title: Re: Need help with customs
Post by: EricOliver on August 29, 2013, 12:06:46 AM
Everything from motors to landing gears,,,


Title: Re: Need help with customs
Post by: EricOliver on August 29, 2013, 12:07:59 AM
Yo can never get a parcel without hindrance in india...mine's parcel was looking like they were playing rugby with my parcel ;D


Title: Re: Need help with customs
Post by: anil kumar on August 29, 2013, 12:12:00 AM
eric ,they are the worst humans ever born.
all they want to do is torture.
and greasing is the only thing that helps but I hate it.
this country stays that way for ever.

1dollar = 69 rs = effective 72 rs including bank charges.
:(


Title: Re: Need help with customs
Post by: atulrajguru9 on August 29, 2013, 12:13:22 AM
in my experience parcel less than 1 kg & without TX & RX get cleared pretty quickly.


Title: Re: Need help with customs
Post by: EricOliver on August 29, 2013, 12:15:20 AM
Yup dollar is rising like hell....thats why im in Wait for drops in dollar...so tht i could buy my stuffs


Title: Re: Need help with customs
Post by: EricOliver on August 29, 2013, 12:17:11 AM
Yup atul thats why i dont ever buy radios....they add a heavy weight to your parcel....i radio set is around 1.2 kg including packaging


Title: Re: Need help with customs
Post by: anil kumar on August 29, 2013, 12:31:11 AM
every day it is falling by 1 or 1.5 rupee.
this is so shocking for regular importers.

I will vote for namo this time , please others too vote for him.
rupee was at 55 a month ago and congress let it fall to 70 in 1 month. useless people .


Title: Re: Need help with customs
Post by: EricOliver on August 29, 2013, 12:33:06 AM
Yup this is disgusting for us buyers...too


Title: Re: Need help with customs
Post by: raja_mastana on August 29, 2013, 09:41:27 AM
Anil, how much did your parcel weigh - i am guessing it was a large? otherwise it would not be held up for so long


Title: Re: Need help with customs
Post by: avesh on August 29, 2013, 10:47:23 AM
don't worry guys rupee will be at the premium by end of this year. inshallah


Title: Re: Need help with customs
Post by: EricOliver on August 29, 2013, 10:49:26 AM
At the end of this year....oh plz ...i dont have patience...i madly wanted to try my self made plane....but now ive to wait till end of year so i could buy my needs...


Title: Re: Need help with customs
Post by: avesh on August 29, 2013, 11:03:13 AM
my aunt as an officer at customs. a call and everything is fine. wish it was true...D


Title: Re: Need help with customs
Post by: anil kumar on August 29, 2013, 11:16:11 AM
avesh, that's great , can u please help me out ??
I have 2 parcels stuck at Bangalore FPO.

Hope you can help me. :)
fingers crossed.


Title: Re: Need help with customs
Post by: iwincar on August 29, 2013, 11:47:51 AM
Anil: u r emotional those guys doing ther job! That's it. We are so fragile situation tht...Govt of India directives to be strict with flying objects RC etc


Title: Re: Need help with customs
Post by: iwincar on August 29, 2013, 11:49:14 AM
I think Govt will be more stringent with $ leakage on such hobby stuff...we r loosing $$$ man ...don't import for country sake!


Title: Re: Need help with customs
Post by: anil kumar on August 29, 2013, 11:56:48 AM
http://bangalorecustoms.gov.in/contact_us.htm

may be this helps for guys with parcels stuck in bangalore...it contains all sorts of emails n phone nos.
in the meantime, we keep importing & dollar keeps rising.
bitter truth.


Title: Re: Need help with customs
Post by: dileepbalan on September 02, 2013, 01:31:10 PM
Status update with respect to my previous post on this thread : Reply #774.

I got my parcel on 31-Aug.  :)
Took 2 weeks from "Retention reason : Other" to delivery @ home. No "additional" charge.


Title: Re: Need help with customs
Post by: h.v.hariharan on September 02, 2013, 04:02:56 PM
I want to buy a hubsan h107L and i thought to buy from banggood. but i dont have a credit card and no western union in my place. pls help me out. i dont want to miss this offer because it is my first quadcopter and it is the cheapest on the net. please suggest something........


Title: Re: Need help with customs
Post by: raja_mastana on September 02, 2013, 04:10:15 PM
Ask any of friends to buy via Paypal as it is a safe way of making payments. You can expect good customer service by Paypal in case of any issues.


Title: Re: Need help with customs
Post by: sathish Micky on September 04, 2013, 02:45:57 AM
Hi all, :help:

im new RC world,  :hatsoff: if im planing to buy an RTF Heli kit ( including RX & TX) from Banggood r Hobby king r there chances for my parcel to get stuck in customs.

Regards
sathish :bow:


Title: Re: Need help with customs
Post by: rcrcnitesh on September 04, 2013, 01:42:43 PM
Yes there are but never tried myself


Title: Re: Need help with customs
Post by: Aniket1995 on September 04, 2013, 04:07:21 PM
Hi, wellcome to RCI Satish.
It depends on size and weight.
Use registerd airmail. Dont use EMS, It's fast but defnitly you have to pay customs.


Title: Re: Need help with customs
Post by: anantsinghchaudhary on September 09, 2013, 05:58:43 PM
Hello, i am planning to order some rc products from Singapore hobby supplies before i do that i just wanted to know is it ook to order from SHS ?

Is their any other site which is good for online shop other than tower hobies?

Please reply

ASAP


Title: Re: Need help with customs
Post by: yashodhanp on September 09, 2013, 07:04:25 PM
Sorry to bust into your thread, but as of now importing anything into the country will be extremely hard because of restrictions placed on Imports and fall of the rupee. I would suggest that you either buy stuff locally or wait till the Economy stabilises and imports can be made a lot more easily :)


Title: Re: Need help with customs
Post by: tej on September 25, 2013, 02:29:23 PM
Hello Guys,

I have ordered a rc bike WORTH RS 9500. Arrived to India within 2 days. I received it after 15 days of wait from customs and was charged with Rs 4000 duty tax!  :banghead: That is almost 45% of customs! Now The courier is waiting at post office sending for re-evaluation! What should I do! Should I pay 45% duty or talk to the custom guys? Please Help!  :(

Regards,

Tej


Title: Re: Need help with customs
Post by: muradshak on September 25, 2013, 02:55:01 PM
You said you received it.


Title: Re: Need help with customs
Post by: tej on September 25, 2013, 02:59:40 PM
The courier was damaged so I didn't accepted it and its in post office for re-evaluation! But my question was should I pay 45% duty? I thought there was 14 to 20 % duty on the imported product?


Title: Re: Need help with customs
Post by: tej on September 25, 2013, 03:08:18 PM
Is the shipping cost considered white calculating custom duty?


Title: Re: Need help with customs
Post by: muradshak on September 25, 2013, 04:03:16 PM
yep..


Title: Re: Need help with customs
Post by: tej on September 25, 2013, 04:12:49 PM
So anyone ordered products worth 10k or more how much customs you have paid?


Title: Re: Need help with customs
Post by: aman1256 on September 25, 2013, 04:30:02 PM
This means if we order for personal use also we have to pay taxes. Is that so why cant we buy from india only the avaible products i mean.


Title: Re: Need help with customs
Post by: tej on September 25, 2013, 04:33:26 PM
Hi Guys,

What's the custom duty on 10k worth product?


Title: Re: Need help with customs
Post by: tej on September 25, 2013, 04:39:56 PM
If a similar product was available in India for a decent price I would have bought it!


Title: Re: Need help with customs
Post by: rcrcnitesh on September 25, 2013, 04:46:04 PM
thats where the whole problem comes i guess


Title: Re: Need help with customs
Post by: aman1256 on September 25, 2013, 04:52:08 PM
 Yeah me too


Title: Re: Need help with customs
Post by: saintofinternet on September 25, 2013, 04:57:14 PM
ok guys.... none of us here is sachin tendulkar to get the duty waived off... ( his Ferrari was bought in customs duty free ) so let's abide by the rules and not be one of those big spoilt celebrities....


Title: Re: Need help with customs
Post by: aman1256 on September 25, 2013, 05:03:52 PM
[Admin Note] Unnecessary quote of just prior post removed. Please use "Reply" (or the "Quick Reply" box at the bottom) instead of using "Quote" while responding to the last post in a thread.

I agree with you . We are not celebrites so wake up Guys.


Title: Re: Need help with customs
Post by: tej on September 25, 2013, 05:05:11 PM
 But how much percent of customs we have to pay on imported products! 14% or 40% ? Or is it on the custom officers mood?


Title: Re: Need help with customs
Post by: saintofinternet on September 25, 2013, 05:20:54 PM
duties are based on product type and can be found as per their HS code.....

check the link below :

http://www.eximguru.com/indian-customs-duty/


Title: Re: Need help with customs
Post by: arun.sreelakam on September 25, 2013, 05:23:50 PM
But how much percent of customs we have to pay on imported products! 14% or 40% ? Or is it on the custom officers mood?
From my experience it will vary from 15% to 45%
Depends upon the weight size and also mood of the customs guys

Sent from my Canvas using tapatalk 2


Title: Re: Need help with customs
Post by: tej on September 25, 2013, 08:13:57 PM
Okay! Thanks for the reply guys! And if the package is damaged where should I claim?


Title: Re: Need help with customs
Post by: aniket210696 on September 26, 2013, 02:35:33 PM
hi guys! i'm back again for a little bit...
i got a big problem... i got a call from customs... they want me to give them the customs invoice and proof of purchase.
i had ordered a bix from HK.... they also want a NOC from WPC.
what do i do?
please help
regards
Aniket


Title: Re: Need help with customs
Post by: aman1256 on September 26, 2013, 02:51:57 PM
Hello aniket . they said any reason why are they asking. i think they are asking these maybe because the product is not  meeting their rules and regulations and invoice for checking exactly whats inside the box.
Just talk to them one more to solve the problem :) .


Title: Re: Need help with customs
Post by: aniket210696 on September 26, 2013, 02:58:24 PM
hey aman. they called n said that it's a helicopter and they want wpc NOC. i told them it's a ARF bix... no radio/reciever in there... i emailed them the invoice now... let's see...


Title: Re: Need help with customs
Post by: aman1256 on September 26, 2013, 03:07:44 PM
lets see what happens  aniket let the reply and then you post the details here what they said.


Title: Re: Need help with customs
Post by: tej on September 26, 2013, 05:16:51 PM
The custom guys opened my package! If the content inside gets damage while examining, what to do?


Title: Re: Need help with customs
Post by: aman1256 on September 26, 2013, 05:27:31 PM
They will open in a way that the product doesnt get damaged. they have experience brother they would have opened 1000 of packages . so dont worry ok :) .  if gets damaged then they will pay for it or they will   do something like returning in no hassles and transfering the money to your account


Title: Re: Need help with customs
Post by: tej on September 27, 2013, 11:30:20 PM
Thanks for the help guy! Finally I received my rc bike!  :)


Title: Re: Need help with customs
Post by: rcrcnitesh on November 05, 2013, 04:19:11 PM
Hello guys forgot to post this.
This happened when I was coming back from rajasthan. I met an CUSTOMS OFFICER
I had an long chat with him of which half I don't remember
I will be posting slowly remembering all the things for now I am posting something
I asked him what are the customs duty on bringing 2.4ghz frequency related stuff. He told that we can bring any stuff except tv upto 35k without any customs but after 35k there will be 33% customs.
Note: this is only for bringing stuff along with themselves.



Title: Re: Need help with customs
Post by: rcrcnitesh on November 05, 2013, 04:36:55 PM
Guys dont order anything frome foreign except some motors or accesories


Title: Re: Need help with customs
Post by: dhruvafreak on November 05, 2013, 04:38:00 PM
Helpful  :thumbsup:


Title: Re: Need help with customs
Post by: rcrcnitesh on November 05, 2013, 04:56:05 PM
More details coming soon


Title: Re: Need help with customs
Post by: nairitb on November 05, 2013, 05:12:24 PM
Hello Nitesh. The 35K limit is for items that you BRING ALONG WITH YOU when returning from a FOREIGN VISIT. And that is for PER PERSON. So suppose you go along with your father & mother, so this limit becomes 35,000 x 3 = 1,05,000/-

Anyway, the point is the limit is for FOREIGN VISIT. Not ORDERING.


Title: Re: Need help with customs
Post by: pranavchitte on November 05, 2013, 07:54:42 PM
according to my knowledge, the limit is 10k


Title: Re: Need help with customs
Post by: sujju on November 05, 2013, 11:11:28 PM
when i was at the mumbai airport 2 weeks back.. saw this.
inquired about getting 2.4Ghz radios into the country. Unfortunately the customs officer on duty had not clue about 2.4ghz (he was shocked to know that there is 2400 mhz frequency available  :banghead:) and blindly stated to go by this mandate posted on this poster of 27 Mhz...
could not manage to convince him that Mhz is outdated technology...

sujju


Title: Re: Need help with customs
Post by: aman1256 on November 05, 2013, 11:15:45 PM
Thanks nitesh for that information and nairit your correct for 1 person it 35000 so for 3 persons it will be 105,000. But Thanks for that. :)


Title: Re: Need help with customs
Post by: aman1256 on November 06, 2013, 02:03:21 PM
Ok Guys Talked to customs officer in mumbai directly by phone. Now if you import a radio or something (Obviously not banned items). 1 Or 2% maybe be charged :)
But that also depends on how much of rs your importing like your 3 persons so for 1 person it is 35000
So for for three it is  105,000 So if the 3 persons import nearly to that amount maybe 1 or 2 % duty is applicable.( And that also not everytime it depends on what item also your importing )
So no worries for importing things in baggage. :)


Title: Re: Need help with customs
Post by: rcrcnitesh on November 06, 2013, 02:53:38 PM
Aman that is not for importing that is for
for ex: If i go to us with my father,mother,brother there will be four persons so it will be 4 persons so i can bring stuff worth rs. 1,40,000 without customs but this is for bringing stuff only not IMPORTING.


Title: Re: Need help with customs
Post by: rcrcnitesh on November 06, 2013, 03:32:01 PM
Guys Radios and any sort of RC items are semi restricted items.
There are three catagories restricted, Semi Restricted, Free
Free - Parcels under these categories are allowed without any hassels. However the amount of customs depends upon the item.

Semi restricted - RC Items come under Semi Restricted category. Sorry I don't remember much about this catagary but these Items have some hassles and sometimes may not be sent to the person.

Restricted - These items are Strictly restricted and ordering any of these items may end up in jail or a hefty fine.

Guys dont order anything frome foreign except some motors or accesories
The reason is here

Don't order radios or planes or helis or any sort of stuff except of small orders like motor, esc servo and other small items. You are not sopposed to order batteries also from foreign.

If you believe in luck and think that I have a good luck order but if you are like me whose luck is bad
Then you should do this

Step 1 - Write a letter stating that This is just for hobby use etc.

Step 2 - Send it to the Customs Commisioner of your city.

Step 3 - Wait for the response from them.

Step 4 - As soon as you get your response order the item.
This may take some time but this is the best if you want to order your stuff without any customs and going to the customs office again and again.

other details coming soon


Title: Re: Need help with customs
Post by: tej on November 08, 2013, 11:43:23 AM
Hi Guys,

Today I received a letter from customs Mumbai about my package detained cause the value is Rs.2000! I have imported a gyro which is worth 2k.
 In the following letter they mentioned about the limits for import is Rs.10,000 and I have ordered a item for Rs,2000 so I have broken there law of Importing more than 10,000 which is 2000. So Now I am getting confuse if 2000 is greater than 10000. I am trying to contact them on there given number but no one answering!

list of doc they want-

Import/export code.
commercial invoice
purpose of import
proof of payment
evidence of value
purchase bill

If anyone has deal with this before please help!  :(


Title: Re: Need help with customs
Post by: Aman23 on November 08, 2013, 12:40:05 PM
Hi,

You can reply them stating that:

1. You have imported the gyro solely for personal use is not connected in anyway with trade, manufacture or agriculture.
Therefore import / export code is not required.

2. Commercial invoice you can most probably download from exporters website (atleast HK has that facility)

3. Purpose you can put in your words mentioning your hobby

4. For proof of payment you can attach bank / card statement and email you must have got form some website like PayPal
highlighting the names / numbers

5. Evidence of value: Here again you can give a copy of invoice and card statement highlighting the relevant values

6. Purchase bill I am not very sure.

I hope some senior member will also reply.


Title: Re: Need help with customs
Post by: tej on November 08, 2013, 12:49:38 PM
@aman

Thanks for the reply friend!

I have talked to a custom guy on phone and he said that I have to pay him 41 percent of the cost of package. Is it really that high? Should I pay him what he ask for?

Even after giving all the doc I have to pay 41%?


Title: Re: Need help with customs
Post by: tej on November 08, 2013, 01:27:37 PM
he said if the item is for personal use then I have to pay 41% of the total cost of package!


Title: Re: Need help with customs
Post by: Aman23 on November 08, 2013, 01:40:44 PM
I am not sure how did they arrive at this number. Are you getting it from Hobby King?


Title: Re: Need help with customs
Post by: tej on November 08, 2013, 01:52:22 PM
no from hobby search japan! It's a miniz moto racer gyro!


Title: Re: Need help with customs
Post by: tej on November 08, 2013, 01:53:55 PM
he says everyone pays about that percent for importing goods for personal use! Have you paid customs that high when ordering for personal use?


Title: Re: Need help with customs
Post by: Aman23 on November 08, 2013, 04:32:10 PM
It seems your package is not labelled in the right category. I never placed an order for 2000 or more and get most of the items from LHS or forum members.
So never had an problem like this. You should search for threads with "customs" to get more info and help.


Title: Re: Need help with customs
Post by: tej on November 08, 2013, 05:21:31 PM
Thanks for your help aman! I parts for miniz are not available in india. I don't think the product itself will be available anytime soon! I was just hoping someone would share how to deal with customs asking for such high percent as duty! I will be meeting this custom guys with 2-3 days. Hope they will lower the duty as it's just a gyro for a replacement not a costly transmitter!


Title: Re: Need help with customs
Post by: Aman23 on November 08, 2013, 05:27:08 PM
Not a problem Tej. You are welcome. Keep us posted about your communications with customs dept. All the best.


Title: Re: Need help with customs
Post by: tej on November 08, 2013, 05:53:10 PM
Thanks Aman! I'll do!

By the way this is the product which replacement part I order! The moto gp bike is a blast! :D

http://www.youtube.com/watch?v=TWjFds4VY6I


Title: Re: Need help with customs
Post by: chindichor on November 10, 2013, 06:16:28 PM
n00b here.

I was ordering few stuffs from HK for the first time. There was a warning regarding extra custom duty and even possibility of stuffs getting returned back to HK from custom leading to a maximum of 3x charges:

Quote
Please be advised that you may be required to pay import tax and duty fees for your parcel on arrival in your country.
If you fail or refuse to pay this import tax you understand that... <snip>

This is a bit disheartening. Can some experienced member tell their experiences?

BTW here is my list of stuffs:

Quote
T2200.3S.20 - Turnigy 2200mAh 3S 20C Lipo Pack
AM-9017A - Female JST battery pigtail 12cm length
T500.3S.20 - Turnigy 500mAh 3S 20C Lipo Pack
B6AC - IMAX B6-AC Charger/Discharger 1-6 Cells
WH-5MM-BLACK - Turnigy 5mm Heat Shrink Tube - BLACK
601A-12-10cm - XT60 Male w/ 12AWG Silicon Wire 10cm
UFO Y-4 Micro Multicopter w/2.4GHz

Can someone tell me what to expect?

BTW, the shipping charge is whooping $50. It's 50% of the cost of the stuffs. Any alternative?

Thanks
Chindichor


Title: Re: Need help with customs
Post by: aman1256 on November 10, 2013, 09:36:53 PM
Hey chindichor welcome to the forum. Yes it is true if order from foreign and hobbyking we have to pay customs duty and if you dont pay the parcel will be returned. Sometimes people get lucky they get escaped from paying customs but that is luck so we cant expect that everytime. So if you want  that parcel to reach you soon  you can order via fedex proirity that will be good. :)
Aman


Title: Re: Need help with customs
Post by: nairitb on November 10, 2013, 10:36:10 PM
Shipping charge is so HIGH because you have LiPo batteries in your list. And also you have crossed the 2kg weight limit for Registered parcels. So it HAS to be shipped by FedEx as postal services dont transport LiPo batteries as far as HobbyKing is concerned.

Scenario 1: You buy this list and its shipped by FedEx. You pay $50.15 for shipping. You will be charged Customs Duty (28-30% of DECLARED Order value + shipping cost). You will receive the product within 15 working days max and in VERY GOOD condition.

Scenario 2: You reduce your parcel weight to below 2kg and get additional CHEAPER shipping options. If you still have to select FedEx (with lower shipping cost), then its Scenario 1 again.

Scenario 3: You remove the LiPos from your order an also bring down your parcel weight to below 2kg. You get International (Registered) Air Mail shipping Option. Thats the cheapest. Also there's more than 90% probability that you wont be charged Customs Duty. In most cases, the received parcel will look like it has been used by the Postal people for Football Practice  :giggle:

Scenario 4: You SPLIT your order. LiPos by FedEx and all other items by International (Registered) Air Mail. For FedEx, refer to Scenario 1. For International (Registered) Air Mail, refer to Scenario 3.

Dont forget to mark the order as GIFT in Customs Declaration in the Order Confirmation Page.

Hope this helps  :thumbsup:


Title: Re: Need help with customs
Post by: chindichor on November 10, 2013, 11:10:24 PM
Hey Aman, nairtb,

Thanks for your responses. It is extremely helpful.

Here are some experiments I have done:

All except copter and LiPoly:
--  EMS Express (INDIA) 1000g - 1999g  $52.41
-- Air Parcel (INDIA) 1000g - 1499g  $24.99
-- International (Registered) Air Mail 1.5kg  $23.59

copter + LiPoly
-- International (Registered) Air Mail 2kg Lipo  $39.99

So, I will end up paying ~$65 for a kicked-up parcel without paying a custom.

If I bundle all into one I get FedEx priority option. And definitely pay ~$30 on it. So, totaling $80 in shipping. I guess I will end up in FedEx priority. I did not like the idea of my stuffs getting pounded by other even before I own it. :) Man oh man, how do you guys sustain this hobby in India?

-----

The other thing that I am unsure about is payment. There are three options: 1. VISA / MASTERCARD (No Paypal) + 2.93%, 2. Paypal or Credit Card (Amex / Visa / Mastercard), and  3. Western Union Manual Payment

I did not understand what is the difference between 1 and 2, I have Visa credit card. What is a preferred way?

Thanks
Childichor


Title: Re: Need help with customs
Post by: chindichor on November 10, 2013, 11:26:34 PM
ha! You know what, the confirmation box for Okaying to paying custom duties throws JS error :) "Uncaught ReferenceError: needConfirm is not defined". Such a poorly done website. May be I should try from ummm Internet Explorer 6 instead of Chrome.


Title: Re: Need help with customs
Post by: nairitb on November 11, 2013, 07:51:51 AM
I use Option 1 and pay by SBI Gold VISA Debit card. It can also be used to pay by Credit card. Option 2 is for payment by Paypal. I have been using Chrome in HobbyKing. Never faced a problem. Clear your cookies & cache (it will probably clear your shopping cart). You can add the items again. Try again.

Search rcsearch.info/hobbyking/ (http://rcsearch.info/hobbyking/) for the discounted prices & buddy codes for the items you are ordering. You can save a LOT.


Title: Re: Need help with customs
Post by: moorthy on November 11, 2013, 11:54:03 AM
Dear Friends

I have ordered AXN floater jet (ARF),Charger,Servo,ESC,some gold connector
Total weight 2.8Kg

Amount 79.53$
Air Parcel 34.77$    paid through paypal total amount-114.30$ (7000INR)

am from chennai will this shipment will be charged by customs.


Title: Re: Need help with customs
Post by: chindichor on November 11, 2013, 12:28:54 PM
Alright guys, just ordered lot of stuffs from HobbyKing via FedEx. Couple of things:

1. You do not get custom declaration form until you are a gold member. A Gold member is one who is ordering from HK for third or more times.
2. The customer support says the FedEx charges involve payment to custom if any. I am not sure of that.
3. Use Paypal to avoid paying ~2% extra that you will have to, if you used credit card.
4. One BuddyCode per order max.
5. Sometime you see a one time offer on products like a $1 or 2 off on ~$15 product. Well, it does not appear always. I missed one.

This is my first order to HK totalling ~$150. The exchange rate was cruel  :Rs: 65.286509848/dollar. The shipping is whooping $50. It keeps me itching.

Fingers crossed.

Thanks for reading
Chindichor


Title: Re: Need help with customs
Post by: nairitb on November 11, 2013, 08:37:11 PM
@moorthy. If its NOT by Registered Airmail, you will be charged customs duty. Be ready to shell out ~  :Rs: 2000 as duty  :(


Title: Re: Need help with customs
Post by: moorthy on November 11, 2013, 08:57:40 PM
I have placed through air parcel means register mail ? But sure not by EMS express.


Title: Re: Need help with customs
Post by: nairitb on November 12, 2013, 06:57:48 AM
You placed order by Air Parcel. Air Parcel is costlier than Registered Airmail. Registered Airmail is only available upto 2kg weight.

You can check the POSTAGE TABLE in HobbyKing website. Bottom right of the website. You may be charged Customs Duty in the range of 1400-2100INR depending on whether they take only the ORDER VALUE or ORDER + SHIPPING.


Title: Re: Need help with customs
Post by: moorthy on November 12, 2013, 10:52:47 AM
Thanks for the information register mail limited to 2kg but AXN Floater weight 2.7kg so no way to book  :banghead:

What is the duration time of Air parcel from HK to Chennai?


Title: Re: Need help with customs
Post by: tej on November 12, 2013, 12:13:49 PM
Not a problem Tej. You are welcome. Keep us posted about your communications with customs dept. All the best.

I visited the custom office yesterday. Well as said before I had to pay 41% as custom duty on the package which was 1.3k.
I asked the officer why the duty is so high as its just a motor for a replacement for personal use. He replies that custom charges 41% on all personal use items above 2k.

 I had 2 options, to accept the item and pay the charges or to send back the item to the vendor and pay the extra shipping charges! Well unfortunately I had to take the item! :(. I went back to home and checked the item and guess what! Its not working!  :banghead:

Now I have to send back the item, pay the shipping cost and get the refund. 

I have imported items before by ems and it was cleared without any charges any duties which had these custom black seal.
So mostly chose registered shipping, if  had to order through ems, mark it as a gift and never to order at time of Diwali and new year that's when this custom guys charge as much as possible!


Title: Re: Need help with customs
Post by: Aman23 on November 12, 2013, 12:40:12 PM
That's really very frustrating. What about the labeling....your parcel was not marked as 'gift'?


Title: Re: Need help with customs
Post by: tej on November 12, 2013, 12:48:38 PM
@Aman23

No! The vendor said he can't mark it as a gift! He didn't even had the registered shipping option!  Japanese vendors in my experience doesn't mark packages as gift! Chinese vendors do! Unfortunately the motor is only available in japan and us. 


Title: Re: Need help with customs
Post by: chindichor on November 12, 2013, 12:51:04 PM
How do the custom contact you? I mean do they call? Do you see it in shipping tracker and you contact?

I ordered some stuffs from HobbyKing with all the likelihood to get hung at custom (FedEx Priority, not marked as gift), so I am wanting to know the procedure. The other painful stuff is I live in Varanasi. That means, I will have to probably cancel a busy business day of work and rush to a metro. That adds some more to the loss.

-- Chindichor


Title: Re: Need help with customs
Post by: tej on November 12, 2013, 01:08:48 PM
Well I received a letter from them with all the details of documents then needed. I have attached the letter in previous post. If you have ordered from HK through ems then its 90% going to get stuck as people buy expensive stuffs in Diwali so custom guys check most of the packages. If ordered through registered shipping then you are fine unless you have transmitter or lipo inside. If rtf then there's a chance you might get a letter.

Also they send letter at the end moment.I received my letter 12 days from the date mentioned on letter so I went the next day. They say they won't be responsible for you package if the date exceed more than 15 days from the date mentioned on your letter so be careful!


Title: Re: Need help with customs
Post by: chindichor on November 12, 2013, 01:29:59 PM
Thanks Tej. I placed order yesterday via FedEx priority. Anyway, this is helpful.

-- Chindichor


Title: Re: Need help with customs
Post by: ujjwaana on November 12, 2013, 01:41:42 PM
41% is a complete BS ... and outrageous demand for which anyone can challenge these corrupt and autocratic Custom officials. It cannot go more than 33-35% including duties, CSD etc for the category of items we import.  The problem is that we cannot fight these kind of Chowderheads.


Title: Re: Need help with customs
Post by: tej on November 12, 2013, 01:52:47 PM
Yes that's right! You can't fight with them regarding the duty! This is the second time I am charged 41 %. Earlier I ordered rtr bike so 2.4ghz transmitter was the reason they gave me, but now it was just a small motor then too I had to pay 41%.

There were lots of people at the office yesterday who where charged the same percent on there packages! 


Title: Re: Need help with customs
Post by: nairitb on November 12, 2013, 06:21:39 PM
@ Tej. Did you take a receipt of the Duty payment? If yes, please upload it so that we can check under what headings you have been charged.

@Moorthy. No one can tell you a fixed time limit on items delivered by INDIAPOST, be it EMS, AirParcel or Registered AirMail. Having said that, EMS & AirParcel is faster than Registered AirMail.


Title: Re: Need help with customs
Post by: tej on November 12, 2013, 07:09:54 PM
@nairitb

I asked for the receipt but they said they can't give it too me! The receipt they showed me  didn't have any specific reason mentioned to charge that high percent. It was just mentioned to charge specific amount and a sign of the custom officer. They said the amount of the package is more than 2k  which was 2.8k so we can charge 41 percent!

I have attached a letter in my earlier post which has mention about the charges applied to my package! 


Title: Re: Need help with customs
Post by: nairitb on November 12, 2013, 07:59:49 PM
No No No. Its all wrong. That's the problem with us people. We are just TOTALLY ignorant of the rules!!

You get a RECEIPT even if you pay 1INR to the govt.

Someone here said "we cannot fight these kind of...". But the truth is WE CAN FIGHT.

The following can be followed by EVERYONE in the future:

1. 1st of all, if you receive a letter, check it date and the last date mentioned by which you should reply. If you receive the letter even 1 day before the last date of reply, don't worry. Send reply by Speed/Registered Post. Give them the required documents and ask for a detailed receipt stating the various heads under which you have been charged. Send the reply in the form of an RTI application, if needed. Ask them to show how the total Duty charged adds up to (say)41%. Also REQUEST them to provide a copy of these rules.

2. Don't worry if they say that you'll lose the parcel if you don't receive it within a particular day. Standard waiting time for parcels is some 45 days. Not sure of the EXACT no of days, but its more than a month. Then its sold through auction. And if you submit an RTI, a separate file will be made for that parcel untill the RTI application case is closed.

3. NEVER go and meet customs officials. Always communicate through letters and send the letters through Speed Post. Keep a copy of EVERYTHING you send and receive to/from Customs dept.

NOTE:

1. Address your application to Chief Commissioner of Customs of the Respective city where your parcel is under scrutiny.

2. You have to attach Rs 10 IPO if you are sending an RTI application. Check http://www.cbec.gov.in/ (http://www.cbec.gov.in/) for more details on whom it should be in favour of.

3. Filing an RTI gives you 100% chance of getting a reply and solving your case.

4. You are NOT REQUIRED to say WHY you need the information when filing an RTI.

5. You should have patience as this process may sometimes take upto 2 months. Don't worry about the parcel. It'll be reserved for you as soon as they receive a RTI application regarding the same.

Hope this helps...  :hatsoff:

BTW, my posts are generally long. Please dont throw tomatoes at me if you get bored when reading this  :giggle:


Title: Re: Need help with customs
Post by: tej on November 12, 2013, 08:33:23 PM
@Nairitb

Thanks Man! That's what I wanted to know! I have been posting before for this type of information earlier! Thanks a lot!

Is I anyhow possible to get a receipt after paying the duty! I have paid duty that high for 2 times recently so I wanted to see what's the reason for the high percentage charge!


Title: Re: Need help with customs
Post by: nairitb on November 12, 2013, 08:51:46 PM
Well, the thing is, you dont have ANY proof that you paid THIS THIS amount as Customs on THIS date. The letter from Customs Office which you uploaded doesn't have any REF NO. So it DOESN'T have any OFFICIAL existence. All official govt letters have some kind of letter no/ref no with date.

However, if the letter has any ref no, then you have a ray of hope. Not RAY, but BEAM of hope  :giggle:

Send an RTI, regarding the same. attach a copy of this letter as enclosure (even if it doesnt have any ref no). Give tracking details of your parcel. Ask for Money receipt. Ask for procedure of payment of Customs duties (copy of rules attached).

Say that you paid duty on THIS THIS date to THIS THIS (name & address) office. You want the money receipt now. Tell them to send information by Speed Post.

Results:

1. You will receive detailed heading & sections under which you have been charged Customs duty. You'll get the receipt(s).
2. You will be told that the parcel was not charged ANY duty.
3. Some kind of internal inquiry will be ordered if its found that you were overcharged.
4. A reply which you even can't imagine in your WILDEST DREAMS!!!  :banghead:

Don't give up. Fight it out. This is how we can change the system or at least know about the system (if we have misinterpreted anything). Just lecturing & blaming Customs people in public forums wont do any good...


Title: Re: Need help with customs
Post by: VC on November 12, 2013, 09:19:03 PM
Nairit, do you have any idea of the price of tomatoes today? Someone like me can scarcely afford them, I haven't seen one in months  :'( - you think anyone would waste money by pelting you with them? Now, come to think of it, perhaps rotten eggs are a better idea.............. :rofl:


Title: Re: Need help with customs
Post by: Nithinraj Kotian on November 12, 2013, 09:20:34 PM
@tej : even i have paid duty of Rs.400 when i brought Turnigy 9X and i got the reciept too.


Title: Re: Need help with customs
Post by: nairitb on November 12, 2013, 09:29:06 PM
VC ji ne to hadd kar di!  :giggle: but ya. even ROTTEN tomatoes are in high demand these days!!!

@Nithinraj. u paid the duty to postman or at customs office?


Title: Re: Need help with customs
Post by: Nithinraj Kotian on November 12, 2013, 09:36:06 PM
i got a letter from local postoffice to pay a some of money. then i paid in the post office itself and took the parcel.


Title: Re: Need help with customs
Post by: tej on November 12, 2013, 09:53:21 PM
@Nithinraj: What was the total cost of the item with shipping? Did you ordered through ems or reg. shipping?

For the previous order I too paid at the post office but didn't got the receipt! 


Title: Re: Need help with customs
Post by: Nithinraj Kotian on November 12, 2013, 10:43:26 PM
k...
Here is a recent experience of me having dealt with customs of kochi foreign post office.
I bought an fpv kit from ebay last month which arrived in mumbai on the 20th.On the beginning of this month i received a letter from FPO asking for documents relevant to the purchase like invoice,use of the item,payment particular etc.As soon i received this, i personally went to the office to give a copy of the invoice.When i got home i received a call from them saying the invoice was vague.One thing i noticed while visiting their office and talking on the phone was that they were really pleasant people.Then i sent the documents through courier.And today i got a call and they asked me to issue a DD for 800 rupees in favor of the commissioner of customs and pay a duty of 945 rupees when the postman delivers it.

I need to know the authenticity of this,they told me that the 800 bucks is for the fine they slapped me for importing electronic goods worth above 2000rs.And the rest as duty.Btw i declared a low value like 2250.Is it true that we can't bring electronic goods worth above 2k?
On the whole i am happy that my fpv "1.2ghz" tx and rx got through customs without much scrutiny  ;D

muradshak  : even i have faced same problem with customs.When i ordered Turnigy 9X from HobbyKing  i didn't received any letter from FPO for quite times then i only called them up and asked about procedure and the next day i got letter from FPO asking for documents.then i made acknowledgement letter and attached invoice copy and sent to FPO Bangalore.After 3 days i got letter from local post office to pay Rs.499 custom duty for my parcel. :banghead: i have declared only $18 in the package. :banghead: but finally i got the Radio  :)

@tej Rs.4,258+499= 4757(registered airmail )


Title: Re: Need help with customs
Post by: Aman23 on November 13, 2013, 12:46:25 PM
I saw this post on a blog few days back regarding customs etc:
http://foreignpostmumbai.blogspot.in/2013/05/detention-of-post-parcel-by-customs-in.html

The info given here is same as sent to tej in by the customs.

A related FB profile: http://www.facebook.com/foreignpostofficemumbai/info

I wonder why did Tej not get a receipt. As nairitb pointed out "You get a RECEIPT even if you pay 1INR to the govt."


Title: Re: Need help with customs
Post by: aman1256 on November 13, 2013, 04:07:38 PM
5 months back i ordered a micro heli from ebay.com coming from US. it was 19 dollars that time dollar rate was also was down and i was charged some 26.51% customs only. I choose the shipping method FEDEX  and it was stuck in customs for 10 days after than when customs released it in two days it reached me but i got a call from fedex to pay the customs in the local fedex office and collect the parcel but i didnt get any letter dont know why? But go the parcel in ok condition.So if these guys got why didnt i get that ??? I didnt understand this thing


Title: Re: Need help with customs
Post by: pravesh736 on November 13, 2013, 04:50:36 PM
u ought to get some kind of paper atleast. duty will be written there , dhl fedex and these private companies are expert in making their own customs invoice.


Title: Re: Need help with customs
Post by: vksingh on November 13, 2013, 05:59:30 PM
Fedex or DHL gives you custom duty invoice and bill of entry. Where in they mention the custom duty calculation and there clearance charges.


Title: Re: Need help with customs
Post by: vksingh on November 13, 2013, 06:01:38 PM
is it ems or registered parcel. Both parcel will be delivered to you from post office. The post man will collect the duty from you. He will bring some hand written duty calculation slip stamped by foreign post office.


Title: Re: Need help with customs
Post by: nairitb on November 13, 2013, 06:37:55 PM
Hi Aman. You get Customs Invoice from FedEx and other courier companies. You HAVE TO ask for it. I asked for it and I got it. Then I made the payment.

Their system is the most transparent. You dont get any letter from Customs Office because there is no Customs Officers involved in the parcel scrutiny. Courier companies have IN-HOUSE customs clearance sections and their OWN people calculate and pay the customs on your behalf. Then they collect the money from you and charge a little extra commission (300INR for FedEx).


Title: Re: Need help with customs
Post by: aman1256 on November 13, 2013, 10:09:43 PM
I didnt get letter for paying customs i got a call from them to pay the customs and about invoice for paying customs, yes i did get the invoice but it was very small. :)


Title: Re: Need help with customs
Post by: shobhit17 on November 13, 2013, 10:28:32 PM
How much did you pay for the customs for the items.... and what was the cost of the items if I may ask so.


Title: Re: Need help with customs
Post by: aman1256 on November 14, 2013, 09:14:22 AM
well that cost was 19 $ thats equal to 1150 approx as per 60.532 something per dollar And i was charged 26.51 % customs that is equal to 305 rs so total 1150 + 305 = 1455 rs only This the total charge i paid. :)


Title: Re: Need help with customs
Post by: chindichor on November 19, 2013, 11:14:48 AM
Following from here: http://www.rcindia.org/rc-outlets-and-resellers/anything-and-everything-hobby-king/msg161141/#msg161141

Here is the custom detail.

What was in there?

LiPoly, Radio and receiver, LiPoly Charger.
Weight: 2.x Kg.

Who shipped

FedEx Priority. Very expensive, but no headache.

Custom

Custom was pretty nominal. 28.85%. What really sucks is the fact that it is calculated with Shipping Included. I remember a thread where a guy was selling something and saying he had to pay 50% of it. It could be something like this. Your stuffs costed $100, your shipping costed $70. You paid 30% of $170, which is $51. And you feel like you paid 50% at custom. Anyway, sorry for the diversion.

So, stuffs + shipping = $150. Custom converted it to Rs.9772. Here is what I paid:

Assessable Value (AV): 9772
Basic Custom Duty (BCD) @10%: 977
Countervailing Duty aka Additional Custom Duty (CVD) @ 12% of (AV+BCD): 1290
CESS @0%: 0
Educational Cess (EC) @3% of CVD + 3% of (BCD + CVD + CESS on CVD): 68
Special Additional Duty (SAD) @ 4% of (AV + BCD + CVD + EC): 484
Others @0%: 0
-----------------------------------------------------------------------------
TOTAL CUSTOM DUTY: Rs. 2819
-----------------------------------------------------------------------------

Extra charges from FedEx:

Other Charges: 300
Service Tax: 37
-------------------------------------------------------
TOTAL RoD: Rs. 3156
-------------------------------------------------------

RoD => Reimburse on Delivery same as CoD except it means differently.

Lessons learnt

1. Look into LHS, they may cost cheaper. I do not find any LHS that is as comprehensive as HK. Which kind of sucks. Why no frigging person starts a company that floors HobbyKing and AdaFruit.  :thumbsdown:

2. Tweak custom statement, if you can.

3. FedEx costs a lot more, but it is a peace of mind you buy for that. You do not have to run to custom officer pleading ownership in rightful mind. Government organizations scare the hell out of me.

4. Splitting shipment between AirMail and FedEx -- may be more expensive. So, do that maths right.


Hope this help some poor soul and probably helps resolve dispute. Attached is a low resolution copy of the custom statement.

Admins,

Please increase the size quota. It is very constrained. 200KB for image? So, 2004! You made me open Gimp.

-- Chindichor


Title: Re: Need help with customs
Post by: santhosh-r on November 19, 2013, 01:06:08 PM
Thanks... You made it clear to everyone,

sent by Jarvis


Title: Re: Need help with customs
Post by: aman1256 on November 19, 2013, 01:29:17 PM
Thanks Chindichor and congrats your recieved it soon !!! :)


Title: Re: Need help with customs
Post by: atulrajguru9 on November 19, 2013, 06:47:25 PM
Thank you for info.



Admins,

Please increase the size quota. It is very constrained. 200KB for image? So, 2004! You made me open Gimp.

-- Chindichor

I am not admin but being programmer i know that size & cost directly related.

So, if we want to increase the size of attachment then the cost will also increase.

Indirectly you are requesting Anwar to spend 5 times more on space requirement. 

If you really need to post something HD then you should use some other sever and provide the link here.

Regards,
Atul


Title: Re: Need help with customs
Post by: chindichor on November 19, 2013, 09:19:53 PM
 :goodjob: except the fact that the storage cost / GB has dropped massively since 2004. I am pretty sure Anwar / Systalent can be a little bit more generous. But you are every bit right. It is 5x costly than what it is currently. Plus, there is always imgur. :)

Sorry for the diversion. Lets kill this discussion here, and not hijack the thread.


Title: Re: Need help with customs
Post by: anwar on November 25, 2013, 07:01:18 AM
http://www.rcindia.org/rc-india-forum/suggestions/msg22898/#msg22898 (see #2 and #3)

http://www.rcindia.org/rc-india-forum/forum-usage-tips/msg212/#msg212 (see #1).

Basically, it is inconvenient to members once, but I have to ensure these live forever (so to say). With multiple backups etc, the costs add up quickly, for something that has significant value only in the short term (roughly 24 hours after a post is made).

Google and others give people the false impression that storage is cheap, while reality is far far away from it.



Title: Re: Need help with customs
Post by: aman1256 on November 25, 2013, 07:36:42 AM
Guys guys it takes a lot to run a website we have do programming FTP protocols and then you say that increase the attachment size thats not good :( This website is the best there is no changes to be made guys come on :) be happy


Title: Re: Need help with customs
Post by: chindichor on November 25, 2013, 08:36:36 AM
@Anwar: I guess it makes sense from cost perspective. I am thankful for your efforts, and it is a great community that wouldn't have been here without you keeping it free and available all-the-time.

Lets not hijack the thread.

-- Chindichor


Title: Re: Need help with customs
Post by: moorthy on November 29, 2013, 12:35:22 AM
Dear Friends

Received my AXN floater jet from Hobby king on Tuesday.Cleared the customs with in four days.No duty was levied.Received in good condition.


Title: Re: Need help with customs
Post by: aniket210696 on November 29, 2013, 06:56:58 AM
moorthy what shipping option did you use?

Sent from a potato using a lamp - now mashed


Title: Re: Need help with customs
Post by: aman1256 on November 29, 2013, 07:58:03 AM
i think moorthy chosed fedex am i right moorthy ???? :)


Title: Re: Need help with customs
Post by: anandp on November 29, 2013, 08:08:07 AM
@moorthy - nice plane and no customs that is good too  :thumbsup:

@aman1256 - it must be registered parcel/mail service, as fedex have different tracking screen.


Title: Re: Need help with customs
Post by: nairitb on November 29, 2013, 08:39:28 AM
I think its Air Parcel. The package is more than 2kg. So its definitely not registered parcel. And not EMS as moorthy was not charged customs duty. Let moorthy confirm  :giggle:


Title: Re: Need help with customs
Post by: moorthy on November 29, 2013, 09:45:30 AM
Nairitb is right its Air parcel.2.9kg.


Title: Re: Need help with customs
Post by: dheerajjuneja on November 29, 2013, 11:43:48 PM
Congratulations on getting the plane, it's always encouraging to hear these positive posts about shipping. Some of us are not so lucky (my plane got held by customs), but am happy you got yours :)


Sent from my iPad using Tapatalk (http://tapatalk.com/m?id=1)


Title: Re: Need help with customs
Post by: kausha on December 04, 2013, 10:19:00 PM
Hey all, these days Importing from outside India is becoming a headache and these custom people really don't know our models and they keep on detaining it for "NO REASON". I mean they say the 2.4Ghz Tx causes Communication problems !! I mean does it REALLY ?????..... They ask us to get NOC from New Delhi which is absolutely impossible. Yes, you can still get it if you have your uncle at the top most level. I just want to speak out my Frustration on them. Sometimes i tell to my father, let me complete my 12th and am leaving for US. I will tell you my experience with them.
It may be a bit lengthy, but pls dont get so lazy....

Item Imported: WL V911
Piece(s): 2

--------------DAY 1--------------

This takes place at the customs,

First of all, i receive a Postcard kind of saying that the Package has been detained.
Then i arrange a visit to THE CUSTOMS "Sounds like HELL to me"
In Mumbai.

After reaching and searching all around to reach the appropriate person,
i asked him about my Package, he said nothing can be done, the best way is to go to Ministry of Communications and XYZ.
Borivali. and ask them to allow me to get this to my Home.

They then told, take a Government Servant so as a proof.
Ok, then i gave a letter permitting me to take him with me.

------------DAY 2--------------

I came again to THE CUSTOMS to pick up that guy, and take him with me to Borivali.He was kind of not willing to come.

Okay after we traveled all the way from Ballard Estate(EAST) to Borivali(WEST)

Then we reached the Place. At first i was confused, like is it really the Office, it was kind of a Vikram Bhatt's Horror Set.
Unfortunately it started raining and we were all wet.

The watchmen dint allow us to step in THEN we had to explain him all about the issue. He told us right away, nothing can be done and there is no use of visiting the Commissioner as he would just reject. I thought he was just faking as he wouldn't know about this Hobby. Just as i stepped in to the cabin, the Government Servant stopped me there and there. asa i told him about the confirmation of Transmitter, wait, let me tell you in his own words.

"Idhar kuch nahi ho sakta hai, Ghar chale jao, hum koi Certificate issue nahi karte, woh Customs wale jhut bol rahe hai".

It was kind of BLANK for a minute. He also immediately asked me to leave his cabin.
Asa i turned around the watchmen stood standing there and was smiling. I was so frustrated that i cannot express it this way.

Then i had to still go and drop the Custom person as he was my responsibility.
Reached, was very much tired.

The only option left with me was to request the to send it back to the Sender.

After wasting so much money and time, i felt Frustrated of our Government.

I wrote a letter and then they said it will be sent back to the sender.

---------------------------------XXX------------------------------------

Maybe this would be something non sense i have typed but i need you'll to know, WHY IS OUR HOBBY SO NEGLECTED ?? SHOULD WE DON'T DO SOMETHING ABOUT IT ?

If anyone here has any good Ideas we can utilize to let the Custom people know they are causing real damage to us.Pls reply with it.


Thanking you'll for your precious time,
Kaushal Kakaria.


Title: Re: Need help with customs
Post by: kausha on December 04, 2013, 10:26:02 PM
Still after they told me that they wont detain it if the package does not include any Tx and Rx.
So, i bought a Bixler as for my Birthday Gift which is on 06-12-2013 .Just 2 days to go. :)
Ironically even this got detained by the Customs, this was just a ARF Plane and did not TX or RX.
I dont know what is that they want ??

Let us ask whats gonna fulfill their Hunger.

Anyways, i usually type Boring, pls dont get irritated.

Just think of some ways, we can ask them to stop this.


Title: Re: Need help with customs
Post by: asupan on December 04, 2013, 10:31:26 PM
If you have friends in eastern region the I would suggest to get it through kolkata customs. They always charge cutoms duty and clear it. I have got a lot of planes from hobbyking. Always been charged by customs but never detained.

Must have the same rules everywhere.
All the best,
Asupan


Title: Re: Need help with customs
Post by: aman1256 on December 04, 2013, 10:48:19 PM
Hey guys me and my cousins have also got frustated because of customs.Hey Why dont we sign a petition and Put it to RTI for our right in this Hobby so it may not be neglected. We have take a step to do something about it .


Title: Re: Need help with customs
Post by: kausha on December 04, 2013, 10:51:16 PM
Exactly dude !


Title: Re: Need help with customs
Post by: aman1256 on December 04, 2013, 11:01:00 PM
The step has to be taken or one day it will become a big problem specially in india .It has to be done by a senior .


Title: Re: Need help with customs
Post by: AnjanBabu on December 04, 2013, 11:20:43 PM
I read somewhere, 2.4GHz is a now a de-licensed band free for civilian/public applications as long as the power rating of the wireless device (Tx, in your case) is withing the prescribed maximum, I think it's around 5W for 2.4 and 5.8 bands, importing anything beyond that will raise questions. So find the appropriate details regarding your Tx and find the government documentation regarding importing of wireless equipment and provide the the same to the customs guys to clarify the issue.

It's very unlikely that your Tx has a module rated anywhere around 5W, it should be either a case of misunderstanding or stupidity or corruption.


Title: Re: Need help with customs
Post by: AnjanBabu on December 04, 2013, 11:25:42 PM
Hope you didn't order one of these-- http://articles.timesofindia.indiatimes.com/2009-07-31/mumbai/28210627_1_frequency-custom-officials-planes


Title: Re: Need help with customs
Post by: sumanth.bolisetty on December 05, 2013, 10:52:15 AM
If you wanted a bixlar, you could have have ordered it from EDALL HOBBY itself.


Title: Re: Need help with customs
Post by: aman1256 on December 05, 2013, 12:37:38 PM
Thank you anjan for the link :) !!!


Title: Re: Need help with customs
Post by: nairitb on December 05, 2013, 06:57:08 PM
Hi kausha. If you are having ANY kind of problem with a govt dept, you can shoot a RTI application to the head of that dept. Commissioner of Customs, in this case.

@AnjanBabu.
1. Power of a Radio transmitter is technically calculated in dbm for making regulations. For unlicensed bands, Tx power cannot exceed 36 dbm, be it 2.4 GHz or 5.8GHz. Its termed as Effective Radiated Power (ERP). Its calculated in dbm because ERP is not only dependent on the transmitter but also on the antenna used. For a Tx Output power of (say) 1W, the ERP can be different depending on the GAIN of the antenna used. This ERP ultimately decides how strong is your signal is and how far you can control your RC plane.

So the general rule is to keep your Tx at Maximum allowable ERP and increase your receiver antenna gain to get range  :thumbsup:

2. Its clearly mentioned at WPC website that :

Quote
Q- If a particular product is exempted from license, still I need to notify WPC about it before use? Can I import the same without need of any license?       
       
A- If the product is not Type Approved, then it is required to inform WPC and obtain Type Approval from WPC. Import License is required from WPC to import any equipment, other than Broadcasting Reciver and TVRO System.

Hope this helps...


Title: Re: Need help with customs
Post by: nairitb on December 05, 2013, 07:01:40 PM
By the way, these OLD and OUTDATED rules & regulations aren't going to change until a RC Hobbyist occupies a top post at the Ministry of Communications (read as IAS officer)...  :giggle:


Title: Re: Need help with customs
Post by: kausha on December 13, 2013, 11:08:43 PM
Hello,
               i am going for a meeting with the Custom Commissioner for the Rc Matters/Problems we face.
               So, in the letter i was asked to get the Proof of Parcels with Tx and Rx or RTF Planes/Helis delivered in India.
 
              If anyone is willing to provide Tracking no. of their parcel it would help me. Dont worry, no actions will be taken against you,
              it is just as a proof. Pls submit your Tracking nos. here asap.


Title: Re: Need help with customs
Post by: aman1256 on December 14, 2013, 06:00:02 AM
Good step kausha we are with you :)


Title: Re: Need help with customs
Post by: kausha on December 14, 2013, 12:51:02 PM
Thank you all for your replies  :hatsoff:

I will fight till the end !  :salute:
 ;D


Title: Re: Need help with customs
Post by: kausha on December 14, 2013, 01:23:49 PM
My birthday was on 6th, i wanted a Bixler for my birthday,

I imported an ARF model which comes without TX and RX,

It got detained by the customs and now i wont get it because Ahmedabad customs dont release the parcels easily !!
i want it very bad...... :'( :'( :banghead:

Tracking no.: CQ300947415SG

If anyone can actually help me then pls do it. I need it for my birthday !!


Title: Re: Need help with customs
Post by: rcrcnitesh on December 14, 2013, 02:09:44 PM
We are with you Kausha Best of luck all the best :thumbsup: you are very brave to have a meeting with customs officer at this age. YOU SHOULD SUCEED.
because of the customs I haven't ordered anything from HK.


Title: Re: Need help with customs
Post by: kausha on December 14, 2013, 02:51:41 PM
Thank you, Nitesh sir.

Its a Shame on the Officers, the Custom Officer is just of age 24, very young, and we can only expect him to understand us.
But really i am frustrated, i am going to go and tell him at high voice, my Birthday gift was just an ARF !
Makes me go hot while expressing :banghead:


Title: Re: Need help with customs
Post by: aman1256 on December 14, 2013, 03:05:30 PM
No problem kausha i am with you If possible can you give me the number of customs officer are you meeting him in vapi If yes i will ask my father to take me there so i will also come with you if it is in Vapi I will be also fighting with you .


Title: Re: Need help with customs
Post by: kausha on December 14, 2013, 03:13:40 PM
No in Vapi, in Mumbai,
Hes the Dy. Customs Commissioner: Abhinav Agrawal.
Maybe the surname is a bit wrong, dont remember it.


Title: Re: Need help with customs
Post by: aman1256 on December 14, 2013, 03:28:12 PM
Do you have the number :)


Title: Re: Need help with customs
Post by: kausha on December 14, 2013, 03:30:13 PM
Yea, 02222653621/
02222611791


Title: Re: Need help with customs
Post by: aman1256 on December 14, 2013, 03:54:21 PM
Ok let me talk to them.


Title: Re: Need help with customs
Post by: kausha on December 14, 2013, 03:55:21 PM
Ok, thnx Aman for your Active participation.


Title: Re: Need help with customs
Post by: aman1256 on December 14, 2013, 03:56:45 PM
No problem anything for customs :) ;)


Title: Re: Need help with customs
Post by: aman1256 on December 14, 2013, 04:02:50 PM
Tried each number 6 Times but nobody is picking up the phone. I really Hate these Custom Guys .


Title: Re: Need help with customs
Post by: rcrcnitesh on December 14, 2013, 04:44:07 PM
Kausha i am actually two years younger than you


Title: Re: Need help with customs
Post by: nairitb on December 14, 2013, 06:29:24 PM
Hi Kausha. Please request the Customs official to try to initiate process to update our regulations vis-a-vis USA & the European countries.

And also ask him what measures do they take in ensuring the CONTENTS INSIDE a parcel does not get stolen. And if the contents DO get stolen, what can we do.


Title: Re: Need help with customs
Post by: aman1256 on December 14, 2013, 07:06:14 PM
Ok guys i am also trying to get to the WPC mumbai as soon as possible for radios.


Title: Re: Need help with customs
Post by: kausha on December 14, 2013, 09:15:47 PM
Aman, dont waste your time in that !
They are the most irritating people, i already Visited them in Borivali.
They wont help you with ANYTHING

Its only to go once again to the commissioner.


Title: Re: Need help with customs
Post by: aman1256 on December 15, 2013, 12:13:36 AM
Yes kausha your right the delhi ones are also irritating. You know i talked to WPC Delhi also and they please dont waste our time in enquiring.So disgusting they are !!!!! .


Title: Re: Need help with customs
Post by: bobbygh on December 15, 2013, 12:52:25 PM
haii guys i am planning to get Turnigy 1/18 4WD Mini Stadium Truck (rtr) $70 and a lipo from us.my relatives are coming by the end of the month will there be any issues for them should they have to pay any customs or any paper to be submitted.help me out.


Title: Re: Need help with customs
Post by: aman1256 on December 15, 2013, 01:04:19 PM
hello as i see they are bringing am i right so if one person is coming then 30000 rs limit is allowed if two persons then 60000rs limit is allowed so therefore they can bring.They may be charged little bit that is 1 Or 2% that also not possible so no worries go ahead.:)


Title: Re: Need help with customs
Post by: bobbygh on December 15, 2013, 01:06:06 PM
thanks for the reply aman.


Title: Re: Need help with customs
Post by: rcrcnitesh on December 15, 2013, 01:06:49 PM
add 5000 per person aman


Title: Re: Need help with customs
Post by: aman1256 on December 15, 2013, 01:10:36 PM
Hey nitesh have they extended 5000 rs for per person then thats more good !!!! :)


Title: Re: Need help with customs
Post by: rcrcnitesh on December 15, 2013, 01:12:59 PM
Aman it's actually 35k per person I think you forgot


Title: Re: Need help with customs
Post by: aman1256 on December 15, 2013, 01:14:36 PM
Ohhh !!!!!!! ok then 35k per person


Title: Re: Need help with customs
Post by: moorthy on December 15, 2013, 01:28:22 PM
Aman

Never calculate exactly for 30k imagine you might bring laptop,mobile phone,cosmetics or any other household-items while scanning they mark your luggage then you are bound to physical check.

Same way person who stayed out of India holding Indian passport for more than 1.5 years in business visa or official visa can bring 5lakh worth goods through cargo without any duty.

@kausha

 Main international port of India Delhi,Mumbai,Bangalore,Chennai.Each port has different rules No use of talking to customs every six month DC will be shuffle all over India so its vain to talk with individual designated person.

Example This commissioner might accept but when your shipment reach India he might got transferred and once again you will be in trouble with New DC

 


Title: Re: Need help with customs
Post by: moorthy on December 15, 2013, 01:42:08 PM
Bobbygh

First check with your relatives about the weight and give them clear picture about the RC truck.Because Airlines first rule you should know in and out what you have in luggage if they reply we don't know its some kind of toy then Airport security or customs might confiscate the particular item.

Regarding Lipo ask your relative to check prior to airlines about the rules for carrying .Rules differ to each every Airlines.



Title: Re: Need help with customs
Post by: nairitb on December 15, 2013, 02:28:50 PM
Directly from Customs Manual:

The duty free entitlement of passengers includes used personal effects (excluding jewellery) required for satisfying the daily necessities of life. In addition, articles valued at upto Rs.35,000/- are allowed free of duty if carried as accompanied baggage of the passenger. This amount is proportionately reduced to Rs. 15,000/- if stay abroad is of 3 days or less. For children below 10 years, the free allowance is Rs.6,000/- (Rs.3,000/ - if stay abroad is of 3 days or less). However, for such passengers coming from Nepal, Bhutan, Myanmar or China, by routes other than by Land route, and for such passengers coming from Pakistan by land route, the free allowance is Rs.6,000/-.

This includes camera, laptop, cosmetics etc. LiPo import is not allowed in most passenger aircraft. So verify it with the airlines that they are travelling.

For the $70 Truck toy truck, ur relatives may have to show a purchase invoice as proof of the valuation. Otherwise customs officers will calculate the price on their own.


Title: Re: Need help with customs
Post by: aman1256 on December 15, 2013, 11:24:00 PM
Really agree with moorthy and nairtb :)


Title: Re: Need help with customs
Post by: Akcopter on December 27, 2013, 11:09:57 PM
I just started on this forum I am mostly active on RCG...I am looking for solutions to India specific problems ...and most of these problems mostly come up when it comes to our country's utterly crapped up process of customs clearance....we guys really need to come together to form some sort of an organization like there is the AMA in the US....this is because there is more misuse of the powers given to the customs department owing to problems stemming from poor knowledge of how the RC world functions....and corruption ...sometimes the way I am treated by these so called educated customs officials makes me feel guilty of myself which I should not....are we criminals to be feeling guilty of ourselves ?? Are we doing anything that is illegal?? We are using completely legal frequencies(at least I am), and are declaring 100% value of the items being imported, then why is there is diktat?? I even showed them a gazette issued by WPC when it comes to the legality of the 2.4Ghz receiver which I am importing ......I really love FedEx in this context, they are a bit costly but they get even the biggest of my orders cleared by the customs and delivered in just two days ...this is because they have in-house customs agents which take care of clearing the items shipped through FedEx without getting bullied by these customs guys because they both know what the law is ..these guys need to realize that the captain of the Indian cricket team is an enthusiast of this hobby and regularly gets his stuff imported without hiccups then why is there this sort of a red tape where only influential people get their stuff ...if I am breaking the law, are they not ??...and if they are not ,then how am I ?? I love my RC hobby and will not give it up under any circumstances....I am sorry for this rant but ....I have made up my mind to go toe to toe with these assholes and get my order cleared by stuffing money up there behinds...inki aukat dikhata Hun sallo ko !!
(Reason for Rant:- 8 weeks still my order is stuck at Mumbai customs I am very angry at the kind of language and attitude that they use against an honest citizen trying to show them that nothing He is importing violates laws of this land...)


Title: Re: Need help with customs
Post by: SideWinder on December 28, 2013, 09:37:26 AM
FYI Akcopter, 2.4ghz is "license free band", which means you can use the frequency but the equipment you intend to use needs to be "Type approved". If the product is not Type Approved, then you are required to inform WPC and obtain Type Approval from WPC.You can read more at http://www.wpc.dot.gov.in/faq.asp#4 (http://www.wpc.dot.gov.in/faq.asp#4)

They are doing nothing wrong by inspecting and withholding your item for the lack of type approval. Thats what they are paid to do! And you are trying to pay them more and asking them not to do what they are supposed to do!
Method to obtain type approval has been given on the WPC site.

And please refrain from using such uncivilized language, because it is not going to get your parcel delivered.





Title: Re: Need help with customs
Post by: aman1256 on December 28, 2013, 10:06:35 AM
If we want to take a step against the customs we have to talk to a lawyer,Akcopter i understand Fedex Gets cleared all the customs items because of the setting with customs Every year they are 2.35 crores to customs may be more that that my friend.On my floor there is a lawyer he is a friend of my father if you i will talk to him he is ver nice actually we can take step if we want guys we can anything because we are the PUBLIC OF INDIA who makes THE GOVERMENT And Elections are also coming so every step will be completed fastly because They want votes thats why. We have to take a step if you say yes Then i will talk to the Lawyer. ???


Title: Re: Need help with customs
Post by: Akcopter on December 28, 2013, 11:57:27 PM
FYI Akcopter, 2.4ghz is "license free band", which means you can use the frequency but the equipment you intend to use needs to be "Type approved". If the product is not Type Approved, then you are required to inform WPC and obtain Type Approval from WPC.You can read more at http://www.wpc.dot.gov.in/faq.asp#4 (http://www.wpc.dot.gov.in/faq.asp#4)

They are doing nothing wrong by inspecting and withholding your item for the lack of type approval. Thats what they are paid to do! And you are trying to pay them more and asking them not to do what they are supposed to do!
Method to obtain type approval has been given on the WPC site.

And please refrain from using such uncivilized language, because it is not going to get your parcel delivered.

Hi I completely agree on that count...I am sorry for my language..I was just frustrated as I had just gotten off the phone speaking with a customs office worker using language which is can't be called civilized either....but there is no excuse for what has been done..... I shall be more careful in the future...... one thing I want to highlight is that over the past 8 weeks there has not been one customs officer who told me that I needed a type approval....I would most likely oblige and get such things done if they require me to....now what I want to know is that if such a type approval is required every time I order a rx/tx or is it a one time process??
And thanks for the help by the way...:)


Title: Re: Need help with customs
Post by: Akcopter on December 29, 2013, 12:11:17 AM
Hi Aman...
all I want is for us to stick together and form some sort of an organisation so that we don't get bullied and pushed around just because paranoid (poorly informed) people think that we are going to use legal tools to do something illegal just because they don't have access to such resources....I am not talking about lawyers just right now....although that's got to happen some day or the other eventually....  but first we need a face for the aviation enthusiasts and electronics hobbyist of India saying that what we do is completely legal and within the purview of that law and that we are not something people are supposed to be paranoid or intimidated off, just because we are different and can do things they did not think were interesting enough for them to do........what I am talking about is educating people and fighting with their mental state of paranoia...and not fighting with their ego's...


Title: Re: Need help with customs
Post by: Akcopter on December 29, 2013, 12:26:40 AM
 CQ301536487SG this is my tracking number ....I would appreciate if someone actively help me.......and please is there anyone over here who has obtained a type approval from WPC for their Rx's


Title: Re: Need help with customs
Post by: aman1256 on December 29, 2013, 12:33:05 AM
I understand Akcopter so shall we take some steps,and about the tracking if possible i will surely help.


Title: Re: Need help with customs
Post by: Akcopter on December 29, 2013, 02:27:35 PM
Hey guys is it possible to ask the customs guys to remove the receiver in question from the consignment...and ship the remaining order to me....I got a same new receiver this morning courtesy FedEx.....so now I can let that rx go waste and let them play with it as long as they want....


Title: Re: Need help with customs
Post by: SideWinder on December 29, 2013, 02:46:57 PM
No you cannot send some items back and take some of them from a single shippment. Either you accept it all or return it all.

And your tracking detail shows the parcel was shipped on 4th Dec, and reached India on 10th Dec and was forwarded to customs where it is "Awaiting presentation to customs commissioner" since.
Yet you told us earlier that your parcel has been stuck for 8 weeks?Are we talking about some other shipment here?

Moreover, no need to get type approval until they ask you to do so.I have not seen any one in this forum who had to get it(other than LHS maybe), so you would be probably the first one to do so.

So right now best thing to do is wait, talk to those people politely and get your parcel rather than cussing .If luck runs out then return the parcel altogether and reship them via fedex or whatever your choice is.



Title: Re: Need help with customs
Post by: Akcopter on December 29, 2013, 08:19:48 PM
Oops sorry that was another one ...I am sorry wrong parcel tracking number .....by the way I am worried about this one too ....


Title: Re: Need help with customs
Post by: Akcopter on December 29, 2013, 08:21:57 PM
There is no rx in this one and also the value has been declared 100 percent and yet it has been held....possible reasons ??


Title: Re: Need help with customs
Post by: Akcopter on December 29, 2013, 08:25:02 PM
Also what if they send the parcel back??
I don't think HK is entitled to resend my order free of cost by some other mode of shipment...
Moreover They may also charge me for sending the shipment back... :-\
..and if something like this happens with the above order is paypal entitled to refund my money....
Because in all possibility I am bound to lose money in any case...as these guys have the power to do so :(


Title: Re: Need help with customs
Post by: Akcopter on December 29, 2013, 08:46:15 PM
Order ID 2007696432    this is what we are talking about RC862069708HK and here is the screenshot of my order page


Title: Re: Need help with customs
Post by: nairitb on December 29, 2013, 09:12:05 PM
If your parcel gets HELD at customs office, you'll receive a letter from them regarding the same. If you dont receive any communique within 30 days, you can file a LOST PARCEL complaint with HK and see what happens. You can even file an RTI addressed to the Commissioner of that Customs office...


Title: Re: Need help with customs
Post by: Akcopter on December 29, 2013, 09:21:03 PM
I had received a show cause notice from them....citing their reservations when it comes to a remote controlled plane in the order .....I replied saying that I am going to use it for educational purposes and not for any commercial reasons......no stimuli since then ...


Title: Re: Need help with customs
Post by: Akcopter on December 29, 2013, 09:25:30 PM
RTI seems to be the way now..I will speak to them regarding the WPC type approval tomorrow and see where that leads me


Title: Re: Need help with customs
Post by: aniket210696 on December 30, 2013, 12:39:43 AM
have some patience, it'll come. I waited 2 months for my bixler... they wanted a wpc certificate because apparently foam can transmit on 2.4 ghz


Title: Re: Need help with customs
Post by: Akcopter on December 30, 2013, 12:59:27 AM
have some patience, it'll come. I waited 2 months for my bixler... they wanted a wpc certificate because apparently foam can transmit on 2.4 ghz
.....Woah!!  thanks for this post man...so now it's confirmed that we are dealing with a bunch of poorly informed fools....and now I am thinking that even if I could somehow get them to remove the receiver in question from the package they would still insist on a NOC for the bloody foam plane which can't transmit or receive a darn thing by itself ....I was almost beginning to think that I was alone.....by the way is it possible to hire some sort of a customs clearing agent and get the package cleared ?? Has anyone tried that..? There are a number of companies offering services when it comes to customs clearance....I found one in Mumbai itself


Title: Re: Need help with customs
Post by: aniket210696 on December 30, 2013, 09:00:03 AM
an rx shouldn't cause an issue... a TX may, but an rx? that's odd


Title: Re: Need help with customs
Post by: aman1256 on December 30, 2013, 11:39:20 AM
I think rx should be an issue guys because it is just recieveing,it is desighned to recieve no to transmit.So i think there should be no hassles in that


Title: Re: Need help with customs
Post by: Akcopter on December 30, 2013, 05:59:07 PM
thats exactly what I have been telling them......I am getting helpless....there is no reason for the rx to cause an issue.....what about the customs clearance agent has anyone tried it ??


Title: Re: Need help with customs
Post by: Akcopter on December 30, 2013, 06:02:34 PM
WPC NOC and type approval is required for the transmitter/receiver used and this is a statutory requirement for clearance of transmitter/receiver used in toy helicopter/aeroplane/ other articles. A public Notice to this effect has been issued by the Commissioner of Customs (Import). You have to take the item to the WPC office under Customs escort and obtain necessary NOC.Then only the item can be assessed and cleared. It is always advisable to follow the instructions given on the reverse of the CN 23 Customs Declaration Form ( see Google search) at the time of booking for the rapid clearance of the parcel.
 
SUPDT. OF CUSTOMS (P)/PAS
this is the email I received today..this is a result of me asking them if I need some clearance for the rx...and also to my query about a government organisation which can certify the legitimacy of my Rx.


Title: Re: Need help with customs
Post by: aman1256 on December 31, 2013, 02:37:20 PM
Hey i enquired some custom clearing agents but they say that it is not possible for personal items there should be more than 10 orders in a name of one person then only we can clear it and they are charging as package rate like for 10 packages they are charging 4500 rs,No burgaining also ???.


Title: Re: Need help with customs
Post by: Akcopter on December 31, 2013, 08:39:27 PM
But if you do pay they can get it cleared isn't it....I don't care about that trifling amount....just tell me the name of that guy or organisation ...I will get it cleared....I feel secure when I control the fate of my consignment...I can never and will never prefer poorly informed individual's calling shots on things they don't understand....


Title: Re: Need help with customs
Post by: aman1256 on January 01, 2014, 11:19:07 AM
Yes But the problem is They Minimum Require 10 Consignments that also they are now in waiting i asked them that i will pay extra if you get me clear my parcel so he talked very rudely to me and said that "Please Sir Dont Waste Our Time"
Very Bad. I will find some more Agents And if they agree i will forward them to you :)


Title: Re: Need help with customs
Post by: jonboy20 on January 01, 2014, 02:55:26 PM
Hi all, After a long wait for my parcel to arrive from Hobbyking which contains a 9gm micro ready to fly plane working on Infrared principal for indoor use and a blue wonder motor which were send on 29th November from Singapore by hobby king, Today1st January2014  I receive a notice from the Foreign post asking for the invoice and WPC NOC ....They say it is remote controlled and I should get an NOC from WPC office in Borivali to clear the item which is in their position. Could anyone please guide me in Mumbai if WPC will issue me a NOC for this micro infrared indoor aero model 


Title: Re: Need help with customs
Post by: jonboy20 on January 02, 2014, 09:29:46 AM
Hi all, After a long wait for my parcel to arrive from Hobbyking which contains a 9gm micro ready to fly plane working on Infrared principal for indoor use and a blue wonder motor which were send on 29th November from Singapore by hobby king, Today1st January2014  I receive a notice from the Foreign post asking for the invoice and WPC NOC ....They say it is remote controlled and I should get an NOC from WPC office in Borivali to clear the item which is in their position. Could anyone please guide me in Mumbai if WPC will issue me a NOC for this micro infrared indoor aero model.
 On Contacting WPC, They tell me that they do not issue any approvals in this matter....They tell me I should either send the parcel back to sender or just forget about it all together. I am in a big fix as to what my next step should be!!! ??? ???


Title: Re: Need help with customs
Post by: kumardasai on January 02, 2014, 11:37:23 AM
There is only one solution for your problem i.e., money. Just show the smell of 2 or 3 big notes, they will release it immediately, by keeping all the rules aside in dust bin. They are the highly corrupted government employees. I heard that they are taking lakhs of rupees for small size containers and releasing them.


Title: Re: Need help with customs
Post by: SideWinder on January 02, 2014, 11:42:38 AM
How did you contact WPC?
Why are they not issuing approval?
If they dont issue approvals then why does the foreign post office ask for it?
Ask them these and more questions,if possible try to get it in writing, that WPC does not issue approvals.

Also try to talk to guys at Foreign Post Office and tell them that WPC doesnt issue approvals and that your toy doesnt use 2.4ghz tx/rx which needs approval from WPC, instead it uses infrared which doesnt need approval. Tell them the range doesnt exceed more than 15 meters. Ask them to show the circular where it says that WPC NOC is required for infrared rc toys. And do this patiently and amicably. Govt offices take lot of time, so make sure you too have all the time!Take a print of invoice along with you.

If they dont agree, then send it back. Atleast you would get your money back.

OR send an RTI to both FPO and WPC.
Ask FPO on why is a approval required for infrared tc/rx toys?
Ask WPC if any approval is required for infrared rc toys and what is the procedure?(send a copy of the notice received from FPO along with invoice)

It depends upon you how you wish to take this forward. You are not importing a banned item or anything like that. Do not BRIBE them. Because you would be setting a precedent for them.You are doing nothing wrong, and if you are willing to pay the customs duty whatever it may come, then you should go ahead and get this sorted instead of sending it back.

I think much more can be done but it depends on the whole community, otherwise we will have such cases happening over again and again. I dont mind coming down to Mumbai and trying to educate people at Govt offices to make our hobby easier. Thats the least I can do!




Title: Re: Need help with customs
Post by: sbajare on January 02, 2014, 11:44:01 AM
hi,

catch agents there, they will clear it for u.

no point arguing with them. i too have tried.

try to give declaration that it is a toy for personal use and not for commercial sale. you are ready to pay customs value.

regds


Title: Re: Need help with customs
Post by: aman1256 on January 02, 2014, 11:53:24 AM
Really agree with kumardesai and sbajare sir that cintact any agent or offer them 2 or 3 big notes them only it can be cleared my friend. I a finding some agents for clearing as soon possible i find a right one i will provide the number here my friend.
Regards,
Aman.


Title: Re: Need help with customs
Post by: Akcopter on January 03, 2014, 12:26:07 AM
Hey guys ....so I am totally upfront about the fact that to get things going in India you need to really shell out some hard cash ....I'm In Bombay for the next 4 of days...I am here to attend "Tech-Fest 2014" at IIT powai...I am looking forward to go to Ballard pier to see if I can get my package cleared by some persuasion...and if jonboy20 wants to accompany me you are welcome...just PM me your phone number if you want to do it


Title: Re: Need help with customs
Post by: aman1256 on January 03, 2014, 12:57:12 PM
Hey Guys Found a custom clearing agent
Skystar Clearing & Forwarding Pvt Ltd
(022) 49181967
You can check out them :)


Title: Re: Need help with customs
Post by: moorthy on January 03, 2014, 01:04:22 PM
Aman and other member

Note
These agents can't clear your shipment.Reason your shipment came through postal so these agents has no rights to clear.


Title: Re: Need help with customs
Post by: aman1256 on January 03, 2014, 01:09:11 PM
I just found and i have also not tried moorthy sir thats no problem sorry for posting that


Title: Re: Need help with customs
Post by: moorthy on January 03, 2014, 01:11:57 PM
These agents could say will able to clear and ask for money end of day nothing happens waste of money and time.

In detail (EXAMPLE)
A person coming from abroad after 3 years like to bring all his house old items.He can't carry all items in luggage now what they do book all goods in cargo Now this cargo tie-up with these agents and they help to clear your goods after it reach India.

These agents work for company and industry to transfer the goods

A Fedex cargo can't be cleared by other agent same way a shipment came through postal can't be cleared by other agent except postal service.


Title: Re: Need help with customs
Post by: aman1256 on January 03, 2014, 10:04:16 PM
I agree with you fedex has its own agents :)


Title: Re: Need help with customs
Post by: jonboy20 on January 08, 2014, 09:12:35 AM
well, I got a quick reply from the customs section after I emailed them asking how to get the WPC NOC, and they said ------" WPC NOC and type approval is required for the transmitter/receiver used and this is a statutory requirement for clearance of transmitter/receiver used in toy helicopter/aeroplane/ other articles. A public Notice to this effect has been issued by the Commissioner of Customs (Import). You have to take the item to the WPC office under Customs escort and obtain necessary NOC. Then only the item can be assessed and cleared."-------
 Now I am looking forward to which customs official will assist me to WPC office(In Mumbai only I hope!!!) along with my parcel to give a WPC NOC for a micro plane working on Infrared line of sight principal which does not have a aerial of any sort, except a infrared sensor.....But I guess any sort of wireless equipment has to be type approved by WPC.


Title: Re: Need help with customs
Post by: SideWinder on January 08, 2014, 09:58:41 AM
Contact Info for North, New Delhi WPC.

WPC Wing Regional Licencing Office,
Ministry of Communications & IT,
Northern Regional Wireless Monitoring HQRS Campus,
Mehrauli Gurgaon Road, New Delhi – 110030
Tel. 91 11 26502671 Fax. 91 11 26502860

I think it doesnt matter which courier company you are using, if there are rules, they are equally binding on everyone.
Now its a different story if its being followed or not.
If your parcel really doesnt contain anything that requires NOC from WPC, then try to talk to the people at DHL or customs department of DHL.
Meet them with an invoice copy, try to explain them that it contains plastic items.Since your parcel contains items nearly 200$ worth it will charged with customs most probably.


Title: Re: Need help with customs
Post by: abhi19nav on January 08, 2014, 12:20:51 PM
Hi all,

I'm thinking of ordering this: http://www.banggood.com/Hubsan-X4-H107C-Upgraded-2_4G-4CH-RC-Quadcopter-With-3MP-Camera-RTF-p-87282.html (http://www.banggood.com/Hubsan-X4-H107C-Upgraded-2_4G-4CH-RC-Quadcopter-With-3MP-Camera-RTF-p-87282.html)

Would the customs create any problems about the transmitter?
Should I ask Banggood to separately send the tx and other parts?
Also, do the customs people do Xray scan to find out if the parcel contains radio transmitters? I mean if its not written on the cover, will they even come to know?


Title: Re: Need help with customs
Post by: chintal on January 08, 2014, 12:26:07 PM
select expediate shipping and ask banggod to to delcare only 20%
and your parcel will arrive without any or very less custom duty and you wont need to worry abt tx


Title: Re: Need help with customs
Post by: abhi19nav on January 08, 2014, 12:43:16 PM
Thanks chintal, but the expedited shipping is quite expensive.. 25 USD...


Title: Re: Need help with customs
Post by: chintal on January 08, 2014, 01:10:50 PM
thats the only way you get it fast and you get it for sure


Title: Re: Need help with customs
Post by: moorthy on January 08, 2014, 01:49:25 PM
@abhi19nav

Each every shipment is scanned by customs even a Airmail.If customs got doubt then they go for physical check.

Duty is based on LUCK.


Title: Re: Need help with customs
Post by: shin on January 08, 2014, 01:55:18 PM
Hello,

I would say its pure pure luck.. I had ordered v911 from Banggood on christmas 25th Dec 2013, just got it delivered to me.. 14 days normal registered shipping.. cant believe it.. so excited.. I had lost hopes after reading many comments on forum but seems like I was lucky  :giggle:

Thanks
Shin


Title: Re: Need help with customs
Post by: abhi19nav on January 08, 2014, 03:08:57 PM
Hello,

I would say its pure pure luck.. I had ordered v911 from Banggood on christmas 25th Dec 2013, just got it delivered to me.. 14 days normal registered shipping.. cant believe it.. so excited.. I had lost hopes after reading many comments on forum but seems like I was lucky  :giggle:

Thanks
Shin
Wow.. Congrats !!
I read a few other posts on this forum too telling about successful arrivals of v911s..
All these posts are tempting me to try my luck :D


Title: Re: Need help with customs
Post by: chintal on January 08, 2014, 03:42:57 PM
I have paid 2k for a mere 60$ parcel
Dont try ur luck with a transmitter


Title: Re: Need help with customs
Post by: nchandra on January 09, 2014, 04:10:07 PM
Hey guys, I had book a ARF airplane from hobbyking in december. It was stuck in custom, today i got a "notice of call/cum-show cause memo" from Mumbai customs. Anybody has any experience regarding this?
There are couple of issues i had anticipated
   1. By mistake and in hurry i had gone with default 30% custom declaration on this which had made invoice of only $23 for large box.
   2. There is "drone" in the product name  :banghead:
In memo/notice they had asked me to provide three things.
   1. Invoice, cert. of origin
   2. Catalogue, illustrative literature,drawing, application of goods.
   3. Justification of importers when for actual use.

They had given a email to submit documents but do i/should i go in person? Had anybody experience this before.


Title: Re: Need help with customs
Post by: sundaram on January 09, 2014, 04:52:30 PM
This is routine procedure followed by Customs nothing serious or to be worried about. Please send all the asked for documents to include Original Invoice, Technical Literature featuring details about the product through speed post or registered product. Declare the product as recreational toy and the purpose of usage of the product as for personal recreational purpose for Private Practicing Hobby of Aero modelling. You will get the product charged with customs charges applicable in due course of time.

Hobby King always declares the product as toy airplane parts so nothing to be worried about. More the reason customs ask for technical literature.


Title: Re: Need help with customs
Post by: moorthy on January 09, 2014, 06:42:29 PM
@nchandra

Send the relevant document soft copy ASAP.No need to worry it will be released

1.Invoice copy the payment mode if paypal just forward the mail (but you have declared under value so no idea)

2. Catalogue or drawing you can get the particular files from the drone page (Below the specification )

3.Write a letter to commissioner of mumbai customs stating for what purpose you imported (example am a student need for project )

Do it immediately nor your goods will be shifted to warehouse then you will be levied extra duty for that too.5 days maximum.

This scenario happen if they got doubt in under value of goods some times they ask for HobbyKing magazine to check for product rate.


Title: Re: Need help with customs
Post by: aman1256 on January 09, 2014, 07:51:17 PM
Congrats to abhi you recieved your parcel with customs :)


Title: Re: Need help with customs
Post by: GhostRider on January 10, 2014, 12:10:13 AM
Is it drone or airplane ?

If you need you shipment then you will have to submit the docs, if you go personally that's better but then keep yourself while day for this task.

If it's actually airplane then you can ask HK for some mail or letter as to why drone is mentioned or else you can justify when you are personally there..

Al d best


Title: Re: Need help with customs
Post by: mbt1370 on January 11, 2014, 08:26:52 AM
hi..Everyone.

I ordered HK500 Kit and Ahmadabad FPO is detain and now finally they are seized my parcel..

It's already takes 3 month.

so any one can tell me what can i do ?

Please give me answer which can help to me to release my parcel ASAP..

Thanks


Title: Re: Need help with customs
Post by: chintal on January 11, 2014, 08:44:16 AM
What is the reason for detention ?
Did they ask any documents from you ?
If it is already seized
Legally you cant do anything


Title: Re: Need help with customs
Post by: moorthy on January 11, 2014, 10:27:03 AM
@mbt1370

Reason for confiscation.Did you import any prohibited item by Indian customs.with out any notification they would not have confiscated.

Even if you did not provide proper documents nor deny to pay duty Indian customs has rights to confiscate only after 6 month
But in your case how come 3 month something fishy


Title: Re: Need help with customs
Post by: aman1256 on January 12, 2014, 03:20:36 PM
Hello verybody yes mbt actually if you have imported any probhited product then they are going to seize it and they will ask documents for releasing the parcels that you have to get from Exercise department india.


Title: Re: Need help with customs
Post by: moorthy on January 12, 2014, 03:32:37 PM
@Aman1256

Prohibited item no questions straight confiscation and enquiry reason for import.


Title: Re: Need help with customs
Post by: mbt1370 on January 13, 2014, 01:03:20 AM
Hi,
Everyone...

I did not imported Any prohibited items.

I just import HK500 KIT...which has not any Electronic item in the Parcel.

Customs FPO says "This is a Toy heli in Dismantle condition."

and for import of toy it require some certificate.

So anyone have idea about this ??

what can i do...

i already provided all documents to him.


Title: Re: Need help with customs
Post by: moorthy on January 13, 2014, 01:36:33 AM
@mbt1370

How many have you imported?

You mean they say Toy then why they need document or certificate?

Have customs retained any of your previous item imported?

If they got you name in data then its going to be tough time because customs has watch list people import for commercial purpose but declare it as personal use and under value it.


Title: Re: Need help with customs
Post by: mbt1370 on January 13, 2014, 08:16:20 AM
This is my First Heli Kit.
As per import of toys Notification he asking about certificate.
But this is not TOY...this is model heli kit.

This is my first item which is Detain by FPO.


Title: Re: Need help with customs
Post by: rcparkjets on January 13, 2014, 10:25:03 AM
Unfortunately "SCALE MODEL" items comes under EXIM code 9503 which is related to Toys category. So, the requirements for the toys is applicable to Scale model items.

Please see the Import policy rule; Information taken from
http://dgft.gov.in/exim/2000/download-ftp1213.htm (http://dgft.gov.in/exim/2000/download-ftp1213.htm)
ITC(HS) 2012 Schedule 1 (Import Policy)
http://dgft.gov.in/Exim/2000/NOT/itc%28hs%29/Ischedule1.pdf (http://dgft.gov.in/Exim/2000/NOT/itc%28hs%29/Ischedule1.pdf)
Chapter No. 95
http://dgft.gov.in/Exim/2000/NOT/itc%28hs%29/ch95.pdf (http://dgft.gov.in/Exim/2000/NOT/itc%28hs%29/ch95.pdf)

Import of Toys (all items under EXIM Codes 9503 00 10, 9503 00 20, 9503 00 30 and 9503 00 90) shall be permitted freely when accompanied by the following two types of certificates:
(i) A certificate that the toys being imported conform to the standards prescribed in
(a) ASTM F963 or
(b) ISO 8124 (Parts I-III) or
(c) IS 9873 [Parts I-III] or
(d) EN 71;
and
(ii) A Certificate of Conformance from the manufacturer that representative sample of the toys being imported have been tested by an independent laboratory which is accredited under International Laboratory Accreditation Cooperation (ILAC) Mutual Recognition Arrangement (MRA) and found to meet the specifications indicated in (i) above (to know more on ILAC MRA visit the website: http://www.ilac.org/ (http://www.ilac.org/)). The certificate would also link the toys in the consignment to the period of manufacture indicated in the Certificate of Conformity.


Title: Re: Need help with customs
Post by: rcparkjets on January 13, 2014, 11:00:43 AM
Digging further on the codes (my job)
All mentioned Standards ASTM F963 or ISO 8124 (Parts I-III) or IS 9873 [Parts I-III] or EN 71;  says
"It applies to toys for children, "toy" being any product or material designed or intended, whether or not exclusively, for use in play by children of less than 14 years." :banghead: and hence this certificate is not required for our items.
Copy of the codes;
http://www.sz-fts.com/upload/news/201141311461662359.pdf (http://www.sz-fts.com/upload/news/201141311461662359.pdf)
https://law.resource.org/pub/in/bis/S11/is.9873.1.2012.pdf (https://law.resource.org/pub/in/bis/S11/is.9873.1.2012.pdf)
https://law.resource.org/pub/fr/ibr/nf.en.71.1.e.2011.pdf (https://law.resource.org/pub/fr/ibr/nf.en.71.1.e.2011.pdf)
ASTM F963 - Available with me but not sharable since the PDF contains my name and company information and is illegal to share.

So you can try stating these certificates are not required.



Title: Re: Need help with customs
Post by: moorthy on January 13, 2014, 11:10:38 AM
@mbt1370

Then just check for the files in particular heli model from hobbyking which will be below specification i.e near by reviews.Never send unwanted document to customs.

There is vast meaning from retained and confiscation.

Retained holding shipment for a reason.

Confiscation means seized we can't get the item ever.


Title: Re: Need help with customs
Post by: mbt1370 on January 13, 2014, 11:48:44 AM
@rcparkjets

I know this ,

This all certificate is only require for such toys.
I already told them and provide related documents.

But superintendent intentionally mis-Classifieds to under toys.
and ask certificates.

i already told them there is no require certificate.

Still i am finding solution....And thinking to meet chief commissioner.

Thanks for helps...
but please advise and if any one have proof than please send to us..so i can get my parcel..


Title: Re: Need help with customs
Post by: Akcopter on January 14, 2014, 09:31:36 PM
Hey guys, I had book a ARF airplane from hobbyking in december. It was stuck in custom, today i got a "notice of call/cum-show cause memo" from Mumbai customs. Anybody has any experience regarding this?
Same here...and I learnt what moorthy said about the customs agent some days ago....I went to Mumbai and my uncle said that visiting the customs office to get your order cleared would be like asking these government guys to openly shell out money from you.....he hired a customs agent who was his friend and it was he who told me that what has come in through postal cannot be cleared by intervention from a customs agent....now I have received another email from the public appraisal section of the customs saying that WPC NOC is required for the "Remote controlled plane" which has no transmitter or receiver. They are completely not concerned by the fact that there is a receiver in the order......all they care about is a NOC for the foam plane!!..how can the WPC even entertain such a request from my side when they know that there is no NOC which can be provided or is required for the foam plan e which has no transmitter or receiver....these guys have got their understanding of the law completely wrong .....I am at loss as to how to tell them that they are wrong in the understanding of things which they pretend to be experts at.....THERE IS NO NOC REQUIRED FOR THE FOAM PLANE AS LONG AS THERE IS NO TX/RX ...THE CUSTOMS CANNOT DESIGNATE IT AS A REMOTE CONTROLLED PLANE ...ALL THAT CAN BE SAID ABOUT THE ARTICLE IN QUESTION IS THAT IT IS A MODEL OF A PLANE NOT A REMOTE CONTROLLED PLANE ...AS THERE IS NO REMOTE IN THE PACKAGE ... :banghead: :banghead:


Title: Re: Need help with customs
Post by: moorthy on January 14, 2014, 09:55:00 PM
@akcopter

Don't worry.Did you order for rx along with this shipment.


Title: Re: Need help with customs
Post by: nairitb on January 14, 2014, 10:43:45 PM
Hi Akcopter. I see that your problem hasn't been solved since many days. First of all, remember one thing. Try not to go to Customs Office in person. Always try to communicate with them in writing (letters).

As I get it, you ordered a heli which is a model and cannot be flown.

Send them a RTI application asking for the relevant sections under which they are asking for a NOC from WPC "for a foam/model heli which does not have a Tx-Rx attached to it and which cannot be flown." Ask for a copy of the Act/Bill of which the sections pertain to. It'll cost you Rs 10 IPO and and speed post charges. See what reply you get.

Regards


Title: Re: Need help with customs
Post by: aniket210696 on January 15, 2014, 12:19:50 AM
I emailed them and told them that the parcel only contains thermocol parts, and very matter of factly asked them whether thermocol is banned in India. also asked them to email me the appropriate documents stating that WPC decides who can import thermocol .


Title: Re: Need help with customs
Post by: madaquif on January 15, 2014, 02:28:00 AM
Will there be any customs issues if i just order V8R4-II  RX's   from HK   :headscratch: :headscratch:


Title: Re: Need help with customs
Post by: kumardasai on January 15, 2014, 07:59:22 AM
These custom officers are like sheeps. They just blindly follow the rules as one sheep follows the other behind the other sheep. They dont use their brains especially in this RC items. They act like they know every thing about this RC items, but they dont know any thing. They only know the word "WPC Type approval" and put the shipment in hold, whenever they see a shipment with the name of Aeroplane, helicopter. I think an individual going for a wpc type approval is just like hell. They also know that this is impossible. If you ask them, how to get WPC approval, they say blah blah blah, which is very difficult to follow. All these type of RC toys are perfectly allowed with no restrictions in USA and other developed countries.


Title: Re: Need help with customs
Post by: SideWinder on January 15, 2014, 10:54:25 AM
Will there be any customs issues if i just order V8R4-II  RX's   from HK   :headscratch: :headscratch:

I bought it from edall hobby so as to eliminate the "wait and guess" game. Overpriced, but quick delivery with peace of mind! http://www.edallhobby.com/category.php?id_category=7#/page-3 (http://www.edallhobby.com/category.php?id_category=7#/page-3)


Title: Re: Need help with customs
Post by: mbt1370 on January 15, 2014, 11:06:31 AM
Hi,,
anyone can give me information which can help to me??
My hk 500 Kit [ No any electronics] is seized by FPO.
they are miss-classifieds under TOY and ask some certificate.

What can i do?


Title: Re: Need help with customs
Post by: tej on January 15, 2014, 11:26:22 AM
Hi I bought a 2ch micro rc tank and a micro soldering kit worth a Rs.1100  from hobbyking but I paid 600 as I used my points.
The customs are asking to pay me 200 as duty. The package was marked as gift.
Last time when my item which was 2500 was charge 41% they said if it was below 2k then it's free of charge and if it's a gift item then it's also free of charge under 10k .  
what to do?  >:(


Title: Re: Need help with customs
Post by: Akcopter on January 15, 2014, 11:37:01 AM
@akcopter

Don't worry.Did you order for rx along with this shipment.
Yes I did....
and I know that I would need a WPC NOC, but it would be for the Rx....after exchanging a couple of emails with them I realized that they are not creating these hurdles because of the Rx ..I fact they don't even care for that small box which they know nothing about ..what they have specifically stated over and over is that the "Remote Controlled" model is the main problem and that I need a NOC for the Tx/Rx present inside that foam plane (Bixler 1.1 Kit) within the box which does not have any Tx/Rx....I seem to have found a crack in their judgment...they will allow Rx's if you get them shipped all by themselves,in fact they won't even care for such a small device,but they will demand for a NOC for a foam plane which cannot be designated "Remote Controlled" as long as there is no Tx/Rx in the plane box...the best way to describe it would be that it is a model and not a remote controlled model. I have tried drumming this thing into their thick skulls,but they wont listen all I get is an official line which says that I require a NOC for the remote controlled plane in the consignment in question.
I am in a situation where I am happy(Ignorance is bliss!!) as long as these guys don't care about the actual Rx in the package but at the same time I am unhappy that they are creating a problem for the foam plane..
I sound a bit like a hypocrite...but all I want is for my parcel to be cleared...If I can somehow get them to believe that I don't require an NOC for the Plane at the same time have them not care about the actual Rx present separately in the order then I win!! But that seems a bit far-fetched... I hope there are people who understand my situation here !!   :'( :'(        


Title: Re: Need help with customs
Post by: Akcopter on January 15, 2014, 11:43:49 AM
Will there be any customs issues if i just order V8R4-II  RX's   from HK   :headscratch: :headscratch:

Buy it but make sure you use fedex as a shipping option...nothing else ...add a small lipo so that fedex shows up as a usable shipping option


Title: Re: Need help with customs
Post by: tej on January 15, 2014, 11:51:34 AM
what if a gift item get stuck in customs which is below 10k? should we have to pay even if it should be free of charge?


Title: Re: Need help with customs
Post by: Akcopter on January 15, 2014, 12:05:28 PM
These custom officers are like sheeps. They just blindly follow the rules as one sheep follows the other behind the other sheep. They dont use their brains especially in this RC items. They act like they know every thing about this RC items, but they dont know any thing. They only know the word "WPC Type approval" and put the shipment in hold, whenever they see a shipment with the name of Aeroplane, helicopter. I think an individual going for a wpc type approval is just like hell. They also know that this is impossible. If you ask them, how to get WPC approval, they say blah blah blah, which is very difficult to follow. All these type of RC toys are perfectly allowed with no restrictions in USA and other developed countries.
This is outright bullying...if one is so naive as to believe that these so called officials create problems just because they have a poor understanding of the law..then that individual would be mistaken.... all that these people want, is to extract money...and I am sure if you met someone who is actually working within the public appraisal's section at the customs...you would realize their level of know-how about the law...if you observe the show cause notice which you received, then you would observe that it is a printed copy of the same notice which they send to anyone and everyone they think has a suspicious item in their consignment....and the signature is not that of the deputy superintendent of customs...he is too hung up in other serious work, he wont be signing random show cause notices...I observed mine and in the place designated for his signature all you could find is someone has signed "For"...and that's all...this is a clear sign of someone trying to extract some dough out of you, just because your package is heavy(which implies that it is costly) and that you would do anything to get it cleared....we need a some sort of an organization which can speak terms with these guys on our behalf...if the formation of such an organization requires some funds I am sure there are many people rcindia and elsewhere who will oblige and do their bit to ensure safety for their beloved hobby from thugs who think of us as pushovers   >:(


Title: Re: Need help with customs
Post by: Akcopter on January 15, 2014, 12:08:23 PM
I emailed them and told them that the parcel only contains thermocol parts, and very matter of factly asked them whether thermocol is banned in India. also asked them to email me the appropriate documents stating that WPC decides who can import thermocol .
That's it !! i should Have used the word thermocol instead of foam....That would have done it :hatsoff: :hatsoff:


Title: Re: Need help with customs
Post by: tej on January 15, 2014, 12:33:27 PM
I have read that package below 2k with shipped is duty free! is it true?


Title: Re: Need help with customs
Post by: chintal on January 15, 2014, 12:41:08 PM
yes
or if you want to ship a bigger package ask the seller to declare only 20% and ship through fedex
nil or hardly any custom duty will be charged


Title: Re: Need help with customs
Post by: tej on January 15, 2014, 12:43:59 PM
so I was charged Rs.200 on Rs.1000 package shipped from hk!I haven't accepted it yet and will be held in post office for 7 days! what to do?


Title: Re: Need help with customs
Post by: chintal on January 15, 2014, 12:46:19 PM
accept it
no choice
you will rather spend more money and time arguing with fpo and customs and 90% they dont agree
if its a bigger duty its still worth it


Title: Re: Need help with customs
Post by: tej on January 15, 2014, 12:56:38 PM
hmm! that's a shame, so it's like the law of customs only applies on us , not the custom officials! even if it's mentioned on there site below 2k is free of charge


Title: Re: Need help with customs
Post by: chintal on January 15, 2014, 01:02:35 PM
well i ordered 68$ parcel frm hk
i was charged 2k custom duty on it !!!!!
i kenw a very reputed officer contacted him told explained him wt had happened
he told me nothing can be done
my dads an importer
when he imports stuff (everything is wholesale like 1000pcs per box)
when he recieves the boxes minimum 10 pcs are stolen by custom officials
and its normal
the officer himself calls and says i have kept 10 pcs myself
and  you cant say anything or else they will seize your next parcel ............... 


Title: Re: Need help with customs
Post by: tej on January 15, 2014, 01:05:44 PM
@chintal: had you gift marked it?


Title: Re: Need help with customs
Post by: chintal on January 15, 2014, 01:08:50 PM
nope it was my first order frm hk so i didnt have any choice it was marked as toys
other two orders of 10$ and 28$ i was not charged any custom duty
all three orders shipped via airmail
god knows how does customs charge duty ........


Title: Re: Need help with customs
Post by: tej on January 15, 2014, 01:15:59 PM
yes! last time I ordered worth 2.8k and the officer said if it was below 2k then if was duty free but as it's 2.8k then I have to pay 41% and I shouldn't argue on that!
now as my package is below 1k, the officer says not even Rs50 worth item is duty free! See how they change there words!


Title: Re: Need help with customs
Post by: moorthy on January 15, 2014, 01:16:48 PM
@tej

HobbyKing won't mark the shipment as gift or under value the shipment till you become Gold member.To be a gold member you have to place more than three order.


Title: Re: Need help with customs
Post by: tej on January 15, 2014, 01:20:10 PM
i am a gold member!


Title: Re: Need help with customs
Post by: moorthy on January 15, 2014, 01:22:55 PM
Not only in customs these thing happens in all government body.

We starts every thing
Example
to get anything process fast we are mentally ready to pay more then we can't blame them.

Here local hobby shop sell double to triple time the cost but we are ready to pay.


Title: Re: Need help with customs
Post by: chintal on January 15, 2014, 01:25:44 PM
The system is corrupt not an individual
Cz to become an custom officer they have to bribe or they are not opted or passed in the exams
After bribing and going through all this their mentality changes money is the only law......


Title: Re: Need help with customs
Post by: moorthy on January 15, 2014, 01:27:01 PM
@tej

For 1k shipment 200 duty means 20% they have charged.I would have accepted the parcel.


Title: Re: Need help with customs
Post by: tej on January 15, 2014, 01:29:40 PM
@moorthy! It's not the money! actually I paid 680 total for the parcel but they have written 1k the parcel price! It's like paying 10k and paying customs for 20k! should I still accept?


Title: Re: Need help with customs
Post by: rcparkjets on January 15, 2014, 01:30:51 PM
Not only in customs these thing happens in all government body.

We starts every thing
Example
to get anything process fast we are mentally ready to pay more then we can't blame them.

Here local hobby shop sell double to triple time the cost but we are ready to pay.
Earlier for getting it done fast we need to bribe, but now for even getting it done we have to bribe. My humble opinion.


Title: Re: Need help with customs
Post by: moorthy on January 15, 2014, 01:32:00 PM
@Chintal

Its not like that these customs has target for collection of duty per month.

Your parcel will be around 2k and they charge duty next will be a politician parcel around lakh but they won't charge because the customs officer will be transferred in week.


Title: Re: Need help with customs
Post by: moorthy on January 15, 2014, 01:34:02 PM
@rcparkjets
 
 :thumbsup: :salute:


Title: Re: Need help with customs
Post by: tej on January 15, 2014, 01:56:23 PM
do the customs keep track on the frequent online buyers?


Title: Re: Need help with customs
Post by: moorthy on January 15, 2014, 02:50:46 PM
@tej

Keep track on who paid duty regularly,Retained shipments

In customs portal just typing your details gives complete data of any retained or confiscated shipments of yours and how many shipments you have paid duty previously.

The shipment without duty won't be available.


Title: Re: Need help with customs
Post by: anwar on January 15, 2014, 04:23:28 PM
Akcopter... I have deleted one of your posts.  This is not a place to use such language, no matter how agitated you are.


Title: Re: Need help with customs
Post by: tej on January 15, 2014, 05:21:00 PM
when every hk use Singapore post, custom duty is applied but using china post gets delivered with no hassle!


Title: Re: Need help with customs
Post by: chintal on January 15, 2014, 05:31:57 PM
didnt get you ?
use singapore post or china post ?


Title: Re: Need help with customs
Post by: tej on January 15, 2014, 05:48:02 PM
hk has started using sing post from few months now and lot of people are having problem with it. You get options when using shipping. registered $23, china post 25$, and registered 13$, depending on weight but if you chose through very cheap register option then they mostly send through sing post! it's better use 25$ option than lower. That's what I have experienced!


Title: Re: Need help with customs
Post by: moorthy on January 15, 2014, 06:42:55 PM
@tej

Many forum gives negative feed back about singpost

Hong kong post and china post are ok.


Title: Re: Need help with customs
Post by: abhi19nav on January 15, 2014, 11:26:28 PM
For the customs department... http://www.ipaidabribe.com/ (http://www.ipaidabribe.com/)  ;D
Actually I'm serious.. We should expose them.. The only way to set them right..
In developed nations people don't have to worry much about getting the item once its in their own country.. Whereas in ours, the real trouble begins as soon as the parcel gets into India.. Such an.. irony.. !


Title: Re: Need help with customs
Post by: Rcproduct on January 16, 2014, 12:52:15 AM
I have read that package below 2k with shipped is duty free! is it true?

yes
or if you want to ship a bigger package ask the seller to declare only 20% and ship through fedex
nil or hardly any custom duty will be charged


Hi chintal,
Do you know any rule about this ?
B'coz i asked to FPO superintendent and he says Duty is start from 1 Rs.
so i am confuse about this...
So if anyone know rule about this then please provide to us.

Thanks.


Title: Re: Need help with customs
Post by: tej on January 16, 2014, 12:58:14 AM
http://www.techtree.com/content/features/1500/all-you-need-to-know-about-importing-gadgets-online.html (http://www.techtree.com/content/features/1500/all-you-need-to-know-about-importing-gadgets-online.html)

 under 2000 inr worth package is duty free, but as said before the laws apply on us not on the custom officials


Title: Re: Need help with customs
Post by: Rcproduct on January 16, 2014, 08:53:44 AM
Just i asked to FPO superintendent just for information.
I need the rule of DGFT.
so i can ask them...they are impose duty like 42-43%.


Title: Re: Need help with customs
Post by: chintal on January 16, 2014, 09:27:28 AM
See why i said declare 20% is because
First of all they impose or dont impose is sheer luck
Now if you are ordering a bulck quantity like my dad does
For example a 100$ parcel
If  you declare 100%
Customs duty will be around 40$

If you declare 20%
Mostly they wont even bother to open it
And even if they do
They dont get head or tail of rc stuff
Coz china is able to produce lookalikes at 10% of the original cost...
So that way even if you are charged duty it will be acc to 20$


Title: Re: Need help with customs
Post by: mbt1370 on January 16, 2014, 07:07:34 PM
Hi,,
anyone can give me information which can help to me??
My hk 500 Kit [ No any electronics] is seized by FPO.
they are miss-classifieds under TOY and ask some certificate.

What can i do?


Title: Re: Need help with customs
Post by: chintal on January 16, 2014, 07:39:23 PM
Plz specify what do you mean by some certificates


Title: Re: Need help with customs
Post by: mbt1370 on January 16, 2014, 08:13:48 PM
If we need to import any toys than it needed iso certificates.

superintendent miss-classifieds as a TOY...and they are asking about certificate.

Certificate is not applicable for this...but superintendent says "THIS IS TOY HELI In Dismantle condition"


Title: Re: Need help with customs
Post by: tej on January 16, 2014, 10:02:21 PM
ask the vendor, he can help you with the items certificate!


Title: Re: Need help with customs
Post by: Akcopter on January 16, 2014, 10:25:19 PM
Akcopter... I have deleted one of your posts.  This is not a place to use such language, no matter how agitated you are.
sure thing ....


Title: Re: Need help with customs
Post by: mbt1370 on January 16, 2014, 10:31:37 PM
There is no any certificate require for MODEL.
certificate itself declare this.

Certificate is only require for SUCH TOYS.

there are no any certificate available for HK-500....

superintendent miss-classifieds as a TOY... Actual is MODEL...he know very well.

i do not know what can i do...


Title: Re: Need help with customs
Post by: santhosh-r on January 18, 2014, 03:30:28 PM
Did anyone buy things from RCTIMER and parcel got held by customs?


Title: Re: Need help with customs
Post by: chintal on January 18, 2014, 03:45:43 PM
its not frm where you buy it but how you ship it
if its fedex it will never get held


Title: Re: Need help with customs
Post by: moorthy on January 18, 2014, 04:58:12 PM
today in chennai FPO saw a shipment got confiscated it was from hobbypartz.com.Maximum from HK but just retained


Title: Re: Need help with customs
Post by: darshit on January 18, 2014, 06:45:01 PM
Hi,
I may have missed something.
But want to ask one thing that under what HS code is your multirotors, airplane and helis
classified in customs tariff.
I had order a multirotor frame set it got stuck in customs.
I classified under 9503 section saying toys and parts because i couldn't find anything else.
This chapter ask for few certificates which i cannot provide them.
Please guide


Title: Re: Need help with customs
Post by: nchandra on January 20, 2014, 07:17:45 PM
In memo/notice they had asked me to provide three things.
   1. Invoice, cert. of origin
   2. Catalogue, illustrative literature,drawing, application of goods.
   3. Justification of importers when for actual use.

They had given a email to submit documents but do i/should i go in person? Had anybody experience this before.

It still continues, Now they are demanding bank transaction details for this and they will take value directly hobbyking.
exact words are "please send payment details(bank statement, if any), value will be taken from the site of 'hobby king'"
Now what should i do i had sent them custom invoice that hobbyking had provide which is 30% ($26) of actual value but my credit card statement will show 100% ie. 7k. What ppl do in these cases?

I think ppl should learn from this never to put undervalue on parcel which is large-box at least not below $100, even though i had know this thumb rule always every time but just messed up this time.


Title: Re: Need help with customs
Post by: moorthy on January 20, 2014, 07:48:28 PM
@nchandra

Just edit the bank transaction to the invoice amount through photo shop and write a letter got 30% discount for Christmas or new year from actual cost.

hope for the best


Title: Re: Need help with customs
Post by: nairitb on January 20, 2014, 08:21:28 PM
70% discount


Title: Re: Need help with customs
Post by: nchandra on January 20, 2014, 10:01:03 PM
I had also thought of claiming that I bought it in Christmas sale and was a clearance item moreover to support it is now in backorder at hobbyking. But will they believe on it ?


Title: Re: Need help with customs
Post by: nairitb on January 20, 2014, 10:49:00 PM
You have to take your chances. Moreover, you have the Customs Invoice from Hobbyking and also your bank statement to support your claim  :thumbsup:

Just remember that you have to stick to what you tell them at the beginning till the very end.


Title: Re: Need help with customs
Post by: Akcopter on January 20, 2014, 11:17:04 PM
Well what do you know....I think I really forced the matter at the customs department and they seemed to have realized that my case requires some real brains to work around....So the Deputy Customs Commissioner personally called me on my mobile phone....he said that he had taken up my case personally and said that he opened the package and checked the contents to see if there was anything objectionable, he said that he did not find any transmitter but he did find a receiver..which would require a WPC type approval..I said that I am completely fine with him confiscating the receiver and destroying It but I would like the rest of the order to be shipped to me..he intervened saying that he was about to suggest that very same thing....he said that he would require a proof of payment and the invoice which declares the value of the contents 100% and he said that he was aware of these HobbyKing items as they have a problem of undervaluing the contents of the order...this guy seemed well informed...I said my invoice is already declaring the complete value of the order, but just out of inquisitiveness I asked him by how much is the package from HK devalued usually...he said only 30% is declared most of the times...and also most of the times the buyers are not aware of this as they have it as the default option..well now I was really impressed about this guys know-how about this single vendor in hong kong....he said he needs the proof of payment i.e my credit card statement and the invoice..he also asked me to write an email to him (the deputy commissioner) in this regard.
he specifically asked me to add three points
1)That I don't want to be served with a show cause notice in this regard
2)I don't want any personal hearing with the officer
3)also that this case may be decided on its own merit        
I said I will do it as soon as possible,I asked him about the condition of my order and he said that it was completely fine and there was no damage done, he also said that some percentage of the value of the receiver which I imported under the assumption that I did not require any type approval from the WPC will be charged as penalty along with the customs duty...I said I was fine with it,and sent them a mail with all the details,
today I got a confirmation from them saying that the order had been cleared from the customs,this I came to know when the Deputy Customs commissioner BCC'ed me in a mail instructing the superintendent to do so.I hope I get my order soon....Mera Bharat Mahaaaaaan  !! :salute: :salute:


Title: Re: Need help with customs
Post by: nairitb on January 20, 2014, 11:26:33 PM
Great news!! I guess that Deputy Customs Commissioner may be a regular BUYER from HobbyKing  :giggle: and even a member of this forum!!  {:)}


Title: Re: Need help with customs
Post by: moorthy on January 20, 2014, 11:43:19 PM
@akcopter

congrats  :thumbsup:


Title: Re: Need help with customs
Post by: moorthy on January 21, 2014, 10:32:45 AM
My shipment got cleared yesterday and its on the way  ;)


Title: Re: Need help with customs
Post by: nchandra on January 21, 2014, 11:25:11 AM
@moorthy: which is this site you are referring to for tracking?


Title: Re: Need help with customs
Post by: moorthy on January 21, 2014, 11:56:49 AM
@nchandra

http://globaltracktrace.ptc.post/gtt.web/ (http://globaltracktrace.ptc.post/gtt.web/)

just now received my package no duty.Every thing is safe no damage.


Title: Re: Need help with customs
Post by: Akcopter on January 21, 2014, 10:26:47 PM
Quote
nairitb :-
Great news!! I guess that Deputy Customs Commissioner may be a regular BUYER from HobbyKing  Giggle and even a member of this forum!!  Clap
For our sake lets just hope so...... ;) ;D ;D


Title: Re: Need help with customs
Post by: pravesh736 on January 21, 2014, 11:00:59 PM
The more we type and discuss these topics openly here, the more smarter the cuStoms maybe getting. We are the end fools. Rcindia is easy to find and that's how everyone ends up here, customs people no exception.
Or maybe some smart LHSes are educating them (That's the rumour I heard few years back).. :)


Title: Re: Need help with customs
Post by: Akcopter on January 21, 2014, 11:17:07 PM

having gone through this experience I can say for once that the lower ranking superintendents may be have a roving eye for money and may get swayed by LHS's bribing them but someone like the guy who spoke to me (DC)...won't take any shit and will implement the law not matter what.....I guess its just the access to such higher ups and the communication gap between them and us is causing such probs....we need to be clear about our stand and not budge due the bully at the front desk...


Title: Re: Need help with customs
Post by: hellfire on January 21, 2014, 11:50:39 PM
Some body might have imported a large parcel and must have declared a really low value.The customs official might have googled the info and it would led them straight to this thread or the person who went to show the proof of payment might have spilled the beans after the declared value and proof of payment don't match.
Its really stupid of people to declare really low value on large parcels.


Title: Re: Need help with customs
Post by: Rahulvyas on January 23, 2014, 03:33:47 PM
Someone ever bought a 1:5 scale car (20-25kg package weight) through DHL or fedex?
will DHL or fedex charge customs? and can we declare low?


Title: Re: Need help with customs
Post by: SideWinder on January 23, 2014, 03:49:00 PM
will DHL or fedex charge customs?
Yes they will, I dont know under what category but they will. Rest assured you will get your item safe and soon.

and can we declare low?
Yes you can, but strictly speaking it is illegal as per law. If your parcel is examined by smart people you will be in trouble. And lately people are getting smarter at custom dept.Also they may/can take action against you for fraud if you are caught, or may leave you with a penalty.

Read what is happening with Nchandra
http://www.rcindia.org/rc-general-topics/need-help-with-customs/msg168760/#msg168760 (http://www.rcindia.org/rc-general-topics/need-help-with-customs/msg168760/#msg168760)

And also read here for some other views.
http://www.rcindia.org/chatter-zone/cheap-skydiving-an-adrenaline-pumping-activities/msg169051/ (http://www.rcindia.org/chatter-zone/cheap-skydiving-an-adrenaline-pumping-activities/msg169051/)


Title: Re: Need help with customs
Post by: satyagupta on January 23, 2014, 04:00:50 PM
See fedex and dhl have their own customs to clear the parcels. This does not mean that you can get away but it means that you will be charged duty. Even if you declare low value they will access the value of the goods depending the item in the parcel and charge a duty on it.

I have been using DHL and Fedex for past one year never really had any problems with them, but yes i have to pay duty to mostly all of my parcels. The good thing about them is if they find any goods which can cause a problem they will call and inform you about it.


Title: Re: Need help with customs
Post by: Rahulvyas on January 24, 2014, 03:52:06 PM
ok
so fedex, DHL or the regular indiapost /chinapost will charge same % of customs , right?


Title: Re: Need help with customs
Post by: satyagupta on January 24, 2014, 04:59:37 PM
Yes but you will have hassle free experience with DHL or Fedex


Title: Re: Need help with customs
Post by: chintal on February 12, 2014, 10:55:43 AM
Guys on the forum people always complain/share their bad experiences of certain amount of custom duty charged
This post is all about almost nil or no custom duty charged and the reason
So that people come to know how to avoid custom duty

Please post your experiences.......


Title: Re: Need help with customs
Post by: chintal on February 12, 2014, 10:59:06 AM
I had placed an order of 117$ from goodluckbuy.com
Shipping was dhl
Just now received the parcel
No custom duty charged........
Only 20$ was the declared value


Title: Re: Need help with customs
Post by: kausha on February 22, 2014, 08:51:52 AM
Damn angry man !!! Whats the matter with the mumbai customs :banghead: , my parcel CQ301622781SG from hobbyking containing ARF Bixler shows awaiting presentation to custom commissioner since 2 days. I thought i would get it and was so happy but this custom always creates a hassle. Anyone how to get it now ?? They first told that if we order wothout TX and RX then it will not be detained but it got detained.  ???


Title: Re: Need help with customs
Post by: kausha on February 22, 2014, 09:08:31 AM
Check this out, pls help.

http://www.hobbyking.com/hobbyking/store/hobbyking_invoice.asp?id=BB4EF95D-EF54-4250-B33D-749E1A79D0DA (http://www.hobbyking.com/hobbyking/store/hobbyking_invoice.asp?id=BB4EF95D-EF54-4250-B33D-749E1A79D0DA)


Title: Re: Need help with customs
Post by: SideWinder on February 22, 2014, 09:30:55 AM
Its detained because you declared low. Bixler ARF kit costs 57.70$ and you declared 16.16$. They must have got suspicious because of the size of the package and such low declared value.

And customs have a right to ascertain the value of the product themselves if they think that the declared value is low. That is why your parcel has been detained. They didnt do nothing wrong and procedures take time since you cant expect your parcel to be the only one awaiting presentation to commissioner.

So now wait, you would be luck if the item gets released without further issues since what you did amounts to cheating/fraud. They may even ask you a bank statement showing the transaction, which Im sure would not show 17.76$ !


Title: Re: Need help with customs
Post by: kausha on February 22, 2014, 09:46:22 AM
Thanks for your reply, but sorry to say, i did not do anything fraud. I payed the order with my bonus points and the cost shows in the invoice is the shipoing amount i payed, and my bank statement shows $ 28.25 only. If we pay with bonus points hobbyking only puts te charged amount i.e. the shipping cost in the invoice as product cas gets deducted from BP.


Title: Re: Need help with customs
Post by: SideWinder on February 22, 2014, 10:12:42 AM
I dont think HK adds shipping charge to invoice, they have never added in my invoice and neither do I think they have added shipping in you invoice. Prices have been quoted for individual products without shipping and as per declared value and bonus points as you state.

Im not aware how bonus points work, someone else can throw some light on that, but yet the total value of the product would remain same irrespective of how you pay via points or card. So it will cost 56$. And think custom people are aware that at HK you can declare the value upto 10%

Anyways you dont need to explain me, you should save them for the customs department. I hope they buy your story.


Title: Re: Need help with customs
Post by: chintal on February 22, 2014, 10:17:45 AM
Well u can wait and watch
If the parcel arrives u are lucky
If they contact you vial mail write them back with proper documents 
And inform them that the buying cost is 17$ only and show them transaction details that will do


Title: Re: Need help with customs
Post by: kausha on February 22, 2014, 10:45:04 AM
Ohk, thank you. Thank you for the coro too. ;)


Title: Re: Need help with customs
Post by: moorthy on February 22, 2014, 11:00:00 AM
Meant to undergo for physical check.Some time they may release nor they hold for bank transaction details under value a product around 10% is acceptable but not 50-60%

If this happen regular base they may pass a rule to hold all RC products.


Title: Re: Need help with customs
Post by: SideWinder on February 22, 2014, 01:00:23 PM
If this happen regular base they may pass a rule to hold all RC products.

Same feeling here.


Title: Re: Need help with customs
Post by: Akcopter on February 22, 2014, 10:56:14 PM
I got my order some 3 weeks back and I am sorry for reporting late...I am an engineering students and got stuck up with my mid sem exams..and also I am an embedded programmer working on the code for my own flight controller which uses a better PID controller than what some of the popular control codes have to offer........well I may start a new thread on that topic later..I have been receiving a lot of PM's regarding how I got my order cleared and the semantics of this crummy process of importing transmitters....I have been in touch with jonboy and we have been sharing knowledge and resources so as to gain a better understanding of how the customs department deals with cases such as ours....and don't make a mistake by underestimating this process that you may get lucky by getting a transmitter cleared....you would be very lucky if something like that happened....In my particular case I was extremely frustrated as anyone would be in a situation like mine where my order got stuck in the customs and the customs served me a show cause notice by assuming that there is a transmitter in my package as they thought they had found a "Remote Controlled Plane" in the box.So as required by the customs department, I clarified to them via email that there was no Tx in the package but there was only an Rx which operated at 2.4Ghz which a civilian unlicensed frequency and that my model could not be designated RADIO CONTROLLED...all that could be said about it would be that it is a MODEL OF AN AIRCRAFT...after this I received a reply from them saying that I would require a type approval for the said receiver and that I would be required to go to the customs office in Mumbai and take the package to the WPC office in borivali under customs escort to get the type approval from them....a process that is all too familiar to jonboy and I leave it upto him to explain what happens if you actually go down that path....anyways I replied to them saying that I don't live in Bombay and that don't plan on coming there anytime soon and that It would be totally OK for me if they would remove the Rx and ship the rest of the order to me....I received no reply and so started the long and frustrating wait for a reply....I was getting desperate by the day...I contacted my uncle living in Bombay to hire a customs agent and get my order cleared, I was ready to pay anything as long as my order would get cleared and I would have proven it to myself that this is how things are done in INDIA..I was very upset and was literally cursing the system and some of my choicest abuses have made their way to this forum which were promptly deleted by anwar and for which I am thankful to him....but this ploy did not work as my uncle told me that anything coming in through postal cannot be cleared by intervention from a third party forwarding company in India(which the customs agents claim to represent but in reality they are working individually on their own behalf)...so it was a big setback for me also there was this pressure at home to abandon the item and just forget about it.....but turns out that from the point when I received the show cause notice my case had come under the purview of the Indian law and I was technically liable for action if I did not reply satisfactorily as to why I had imported the Remote controlled plane.....I was in a big fix as I could not figure out what to do, because my line of communication with the customs department had broken down and they were not replying to my mails, also I wanted to secure the release of my parcel....I was trying to explore other options to get my parcel cleared and also to get myself out of this legal mess which I did not want to be a part of in the first place...and I am not over exaggerating here... if you are served with a show cause notice then you are liable for action if you do not reply satisfactorily...even though that notice is used as a tool for intimidating the common folk...once served that notice has to be treated with respect....with that said in most cases the customs folk are too lazy to pursue cases against the hundreds of people to whom they have served the notice just to intimidate them...and from my case it is clear that they assume things without knowing what they are actually talking about.....so anyways the one thing that got my problem through to the top authorities was me posting my grievance on this website called http://pgportal.gov.in/ (http://pgportal.gov.in/) which is a public portal for grievace redressal,I posted stating that the customs department's response to my case was very tardy and that according to my understanding they did not have any legitimate reason to detain my parcel after what I had stated in my last email reply...at the time of posting my problem on this site I was cynical, thinking that it wont be of any use and that there would be thousands of such cases addresing the customs departments and that my case would most probably be overlooked and ignored in light of more serious issues....but to my surprise this was the very thing that tuned things around...and as you guys can read from my previous post, I received a call from the DC of mumbai customs and got my problem solved, after receiving my order I got a written letter from the customs department stating that my grievance had been resolved,I even got a mesage on my phone in this regard from CPGRAMS and got a confirmatory email stating that everything had been resolved.....I was very happy at how all my problems were solved so fast... it was literally like someone was making a bollywood film with a happy ending where everything becomes alright in the end....but I might be exaggerating a bit here....anyways I thought people here could learn from my ordeal and get in touch directly with the higher ups....
on a more positive note jonboy told me that when he met the DC he told him that there are some RC Tx's/Rx's which have already been type approved and this info is available publicly,on the WPC website, in case you are importing some equipment which is already type approved then you wont have any problems at all...I would request him to post that link to the database of radio equipment which have been type approved...                

P.S. Moorthy I just love your avatar.....it shows how one feels once in a situation like this... :thumbsup:  


Title: Re: Need help with customs
Post by: Akcopter on February 22, 2014, 11:16:07 PM
Also to make things easier for everyone over here if someone is aware of how to or is in capacity to obtain fresh WPC type approvals for new Tx/Rx systems then it would be great...we as forum members could do this the right way and solve problems for everyone using such systems.....most common would be ...JR/FUTABA/SPECTRUM/HITEC....
if funds are required then we can throw it open to patrons here who are looking for a smooth experience the next time they import something....I hope that sounds good...or we could at-least maintain an updated list of Rc equipment which have been type approved by the WPC right here on this forum...so that users can make informed decisions the next time they order some stuff they are not sure about...    :) :)


Title: Re: Need help with customs
Post by: kausha on February 22, 2014, 11:21:32 PM
On that site for posting Grievances pls tell the procedure to get the best results. Thank you for your post this surely helps we should take such initiatives but no onedoes it, i tried many times as a volunteer but everyone is relaxed.
Pls tell the procedure and the e-mail on which i can e-mail them.

was it detained by Mumbai FPO ?


Title: Re: Need help with customs
Post by: rcparkjets on February 22, 2014, 11:48:23 PM
Sometime before I compiled a list of WPC approved radios and posted as below;
http://www.rcindia.org/radios-and-receivers/approval-for-2-4-ghz-radios/msg168318/#msg168318 (http://www.rcindia.org/radios-and-receivers/approval-for-2-4-ghz-radios/msg168318/#msg168318)
Sadly No response.
Attaching once again here.
List the Radios which needs WPC approval other than the one in the list on the attachment.

Also to make things easier for everyone over here if someone is aware of how to or is in capacity to obtain fresh WPC type approvals for new Tx/Rx systems then it would be great...we as forum members could do this the right way and solve problems for everyone using such systems.....most common would be ...JR/FUTABA/SPECTRUM/HITEC....
if funds are required then we can throw it open to patrons here who are looking for a smooth experience the next time they import something....I hope that sounds good...or we could at-least maintain an updated list of Rc equipment which have been type approved by the WPC right here on this forum...so that users can make informed decisions the next time they order some stuff they are not sure about...    :) :)


Title: Re: Need help with customs
Post by: kausha on February 22, 2014, 11:52:38 PM
I cant just believe this.!! so if i order SL.NO.5 one then, and if they detain what should i submit any document ?


Title: Re: Need help with customs
Post by: kausha on February 23, 2014, 12:03:31 AM
reply yaar, i am excited to know that will they detain or not ? and if they then i just need to show the printout or what ?


Title: Re: Need help with customs
Post by: rcparkjets on February 23, 2014, 12:16:05 AM
Sorry, If I am affecting any of the LHS who had put their effort to obtain WPC approval.
I am briefing the procedure to import the RX/TX legally.
1. The company applying for ETA approval, need to get a letter from the manufacturer that the company is authorized to deal with the manufacturer product.
2. Relevant data required by WPC should be supplied, I am not sure generally it may be FCC approval, data related to frequency emission etc. I downloaded the form but I was unable to fill the required details since I could not get any sample of filled in application.
3. The company gets approval and the product will be listed on the WPC website.
4. With the ETA approval company has to apply for import approval.

So, individuals import the product without obtaining import approval (Step 4). Customs may clear the product if it was ETA approved but not guaranteed all the times.

You can use the attached page showing ETA approval for FS T 6 and FS T6 B to get it cleared but if they ask for import license sorry you can't get it cleared.

But, once again I am sorry for the LHS who has put their efforts to obtain approval.

Transparency is required to promote this hobby in India.


Title: Re: Need help with customs
Post by: aman1256 on February 23, 2014, 10:30:27 AM
Hey guys I am back you know was held up in my exams but I am back so I see The topic is going on of Radios The first thing is that Guys as soon as I call  WPC office they do not pick up At first impression only they are the worst one .
I am Going to Contact Some Friend of mine who is in Business Of radio Communications He knows About WPC.
Lets See what happens :)


Title: Re: Need help with customs
Post by: Akcopter on February 23, 2014, 11:00:30 AM
@kausha my order was detained at the new customs office in ballard estate near CST, and dont worry too much, just register yourself on the CPgrams website make sure you enter all the info that they ask for and then elaborate your problem, after doing this there is an option which lets you select which government department is the issue related to, so that the related authorities can be asked to look into the issue...just don't try and forge info as it will only do more harm than good..
@rcparkjets...thank you so much for the list....I was looking for individuals who are familiar with the process of getting type approvals for Rc equipment...if anyone (you??) can do it then we can just organise some of the core people to contribute money towards this cause and get things moving ahead in a legal way so that we don't face such issues in the future.... :hatsoff:   


Title: Re: Need help with customs
Post by: Akcopter on February 23, 2014, 11:02:22 AM
I am Going to Contact Some Friend of mine who is in Business Of radio Communications He knows About WPC.
Lets See what happens :)
so here we!!! go lets get some wheels turning on the ground...
 


Title: Re: Need help with customs
Post by: aman1256 on February 23, 2014, 11:59:39 AM
Agreeded:)


Title: Re: Need help with customs
Post by: Akcopter on February 23, 2014, 01:03:15 PM
Now I have a problem here....
the hobby king 6channel radio http://www.hobbyking.com/hobbyking/store/__9041__Hobby_King_2_4Ghz_6Ch_Tx_Rx_V2_Mode_1_.html (http://www.hobbyking.com/hobbyking/store/__9041__Hobby_King_2_4Ghz_6Ch_Tx_Rx_V2_Mode_1_.html)
is nothing but the flysky ct6b which has already been type approved by the wpc.....but how do I convey this to WPC that it is the same transmitter receiver combo but with a different vendor and with some newer stickers...


Title: Re: Need help with customs
Post by: rcparkjets on February 23, 2014, 01:26:02 PM
I was looking for individuals who are familiar with the process of getting type approvals for Rc equipment...if anyone (you??) can do it then we can just organise some of the core people to contribute money towards this cause and get things moving ahead in a legal way so that we don't face such issues in the future.... :hatsoff:   
I am trying to hit and see what is required to get a WPC approval. But, at least one more month required to commence the process.


Title: Re: Need help with customs
Post by: SideWinder on February 23, 2014, 01:44:18 PM
I have sent an RTI to WPC, inquiring the details/procedure/process on acquiring approval for an individual for importing 2.4ghz tx/rx. Waiting for reply patiently.


Title: Re: Need help with customs
Post by: chintal on February 23, 2014, 07:10:30 PM
Great deal keep us updated about it


Title: Re: Need help with customs
Post by: kausha on February 24, 2014, 07:31:12 PM
Hey all, what will this mean now ? (Attachment).
Return item from customs.
I guess it may be:- 1. It will be shippied in near future OR
                                   2. It is detained because one of my parcel was detained showing the sane reason some months back at Ahemdabad FPO.


Pls advice.


Title: Re: Need help with customs
Post by: chintal on February 24, 2014, 07:38:31 PM
Yup will get it
Custom duty may or may not be charged
It may take one or two weeks to arrive do not contact customs meanwhile


Title: Re: Need help with customs
Post by: kausha on February 25, 2014, 08:32:09 PM
Jingalaa !!!  ;D i will get that bixler soo delivered by tomorrow.
Check attachment.
If i deed some good deeds in past i request god to redeem it against the custom duties which may be charged.  ;D ;D


Title: Re: Need help with customs
Post by: chintal on February 25, 2014, 09:02:55 PM
Lol i dnt know abt duty but i knew you would receive it...


Title: Re: Need help with customs
Post by: kausha on February 25, 2014, 09:29:57 PM
Yea, thanks for the support. :hatsoff:


Title: Re: Need help with customs
Post by: Akcopter on February 26, 2014, 12:08:24 AM
I have sent an RTI to WPC, inquiring the details/procedure/process on acquiring approval for an individual for importing 2.4ghz tx/rx. Waiting for reply patiently.
I am waiting for your reply....also does anyone have any idea as to how to convey the above mentioned problem to the customs and get HK 6Ch tx's cleared in the future if they do land up in trouble??


Title: Re: Need help with customs
Post by: dhawal on February 26, 2014, 12:12:40 AM
hi dear i have also ordered one quad copter and have received a notice of similar nature being asked for WPC NOC and invoice, did u find any solution  if yes kindly guide.
or mail me dhawalhariyani@gmail.com so that we together can find a solution.


Title: Re: Need help with customs
Post by: SaurIMX on February 27, 2014, 04:00:01 PM
So guy, I want to buy this FPV module from ebay.com:
 http://www.ebay.com/itm/5-8G-200mw-Wireless-AV-Transmitter-Module-5-8G-Video-AV-Receiver-Set-for-FPV-ge-/261223441668?pt=LH_DefaultDomain_0&hash=item3cd2216504 (http://www.ebay.com/itm/5-8G-200mw-Wireless-AV-Transmitter-Module-5-8G-Video-AV-Receiver-Set-for-FPV-ge-/261223441668?pt=LH_DefaultDomain_0&hash=item3cd2216504)
This would be my first international buy using ebay. my problem is, i don't know much about custom duties, etc. as you can see this is a free shipping material. I want to know that do i need to pay anything when the parcel is received in India to clean any custom duty or anything like that?


Title: Re: Need help with customs
Post by: kausha on February 27, 2014, 04:08:29 PM
Dont worry at all, for such minute or small item, the cuswtom wont detain it nor you wll be charged any duties for the fact that, such small packages are not inspected by customs.
Chill, give it a go !! :thumbsup:


Title: Re: Need help with customs
Post by: SaurIMX on February 27, 2014, 04:19:17 PM
Good. and I am also planning to buy some ESCs and flight simulator from Hobbyking, around 500gms of weight. would i need to pay anything for that? and also can you clear what is custom duty? What are the conditions, etc.? i tried for solution on Google, no success. :(

Thanks.  :hatsoff:


Title: Re: Need help with customs
Post by: kausha on February 27, 2014, 04:47:18 PM
Firstly, you can surely buy ESC and Sim. And no custom duty will be charged except on the ground of the following.
Conditions for duties:
1. Custom duty depends on the Weight of the package as well as its Size,

2. It also depends upon the declaring value of the goods. Assuming, If you buy 5 ESCs and 4 Lipos and 1 Quad frame small size, it is sure that the article will be pretty big and then if you declare a lower price than what the custom superintendent or commissioner estimates than a percentage of custom duties will be charged, b/w 5-30%.

3. Kind of goods contained in the package i.e. if you order something that does not comply with the regulations of the custom, the package will be detained and sometimes for the violation of this rule you need to pay custom duty.

I hope this helps.


Title: Re: Need help with customs
Post by: SaurIMX on February 27, 2014, 04:56:48 PM
Yes it really helped. Just one thing, when do we have to pay? When they come to deliver the product?


Title: Re: Need help with customs
Post by: kausha on February 27, 2014, 05:11:07 PM
This depends,

1. If it is a legally allowed item, but if you have declared low value of the item( as explained in p.3)
Than you may be entitled for duty but on delivery, they never call you to their FPO(foreign post office) to pay any duty,

2. If you ordred some illegal item such as a 2.4 ghz Tx or Rx, they would detain it because you just dont need to pay the Duty but also addmit some documents they may require for which they call you by issuing a postcard or a letter to the mentioned address on the package.


Title: Re: Need help with customs
Post by: kausha on February 27, 2014, 10:49:47 PM
Yes !! Received my Bixler today, only charged Rs.350 as customs ;
Check attachments.


Title: Re: Need help with customs
Post by: SaurIMX on February 27, 2014, 11:03:05 PM
How you paid the money?


Title: Re: Need help with customs
Post by: dhawal on February 27, 2014, 11:17:33 PM
I paid online banking


Title: Re: Need help with customs
Post by: SaurIMX on February 27, 2014, 11:51:22 PM
Which website you bought it from?


Title: Re: Need help with customs
Post by: dhawal on February 28, 2014, 10:45:06 PM
aliexpress


Title: Re: Need help with customs
Post by: SaurIMX on February 28, 2014, 11:20:04 PM
Can you tell me how which online account you used? I tried with SBI but it didn't worked...  :-\


Title: Re: Need help with customs
Post by: dhawal on March 01, 2014, 06:01:46 PM
i used icici bank but if you are ordering something take advice here from some experts as might get stuck with customs.


Title: Re: Need help with customs
Post by: ayu135 on March 04, 2014, 02:26:36 PM
I purchased a small 500mah 3s lipo just to test if the parcel actually comes through. I ordered it via airmail. The parcel is showing held at mumbai customs since 1/3/2013. Since this is my first order from hobbyking dont know if it will come through. The tracking number is RC001765402MY.


Title: Re: Need help with customs
Post by: moorthy on March 04, 2014, 02:31:09 PM
Will be cleared no issues.Just be patience


Title: Re: Need help with customs
Post by: aniket210696 on March 04, 2014, 02:32:56 PM
hang in there ayu... if it's just a small lipo, customs can't hold it for long... you'll get your parcel...


Title: Re: Need help with customs
Post by: ayu135 on March 04, 2014, 03:38:58 PM
Thanks thats what i thought, I wanted to test and see a small order how much time it takes before ordering a large order.


Title: Re: Need help with customs
Post by: kausha on March 07, 2014, 05:15:20 PM
Hey, my parcel is also detained, asking for some import-licesnse,
It only contained an ESC, a 320cc fuel tank for my glow model and a glow engine igniter,

What should i give them ?
Pls check attachment.


Title: Re: Need help with customs
Post by: nairitb on March 07, 2014, 05:54:40 PM
Hi Kaushal. Please be patient.

You'll probably receive a letter from the Postal Appraising Department (PAD) of Customs within 10-20 days from now where you'll be asked to send some documents in this regard. In reply to that letter, you can tell them that the items are for your personal use and hence no license is required.


Title: Re: Need help with customs
Post by: VS511 on March 08, 2014, 04:03:44 PM
Accidentally posted here. ~Ignore


Title: Re: Need help with customs
Post by: RPK on March 08, 2014, 06:20:03 PM
hi ayu135 it will reach you by monday mine also had same issue and its in nagpur rms that means its in scanning . . once it cleared you will get it by the same day


Title: Re: Need help with customs
Post by: GhostRider on March 08, 2014, 07:14:06 PM
Got my parcel today from HK after 16 days, had paid for international mail...though it was smooth but had to pay customs duty of around 28% on value of $47, online says if its declared as gift and value less than INR 5000 then no duty is levied.

But as get from HK mentioned it becomes company to personnel and may be due to which duty is applicable....tried talking to custom official but all in vain....

Cheers...


Title: Re: Need help with customs
Post by: moorthy on March 08, 2014, 09:49:11 PM
My parcel was held in customs for past 8 days atlast got it today.contains module,backlight and other accessories but 41% of customs duty were levied.

But got receipt for duty paid.


Title: Re: Need help with customs
Post by: VS511 on March 08, 2014, 10:52:13 PM
Hi everyone! I'm a new member here. I'm 16 and have been in the hobby for over a year.

Recently I placed an order with towerhobbies and used the international air (w/out tracking) option while checking out. Now I know I have to wait a couple of weeks to receive the package. The order was about $62 shipped ($55 value of items). There are no electronics so I'm hoping for a speedy clearance at customs.

I would be glad to know all of your experience with towerhobbies international air (w/out tracking). Also, once the package is in India, the customs officer responsible for clearing the item is at the airport or at the local post office?

Thanks for all the replies!


Title: Re: Need help with customs
Post by: moorthy on March 09, 2014, 03:19:53 AM
Customs will clear it in Foreign Post Office Mumbai and then will be send to local post office.If duty levied post man will collect it from you while delivery.


Title: Re: Need help with customs
Post by: VS511 on March 09, 2014, 02:21:22 PM
Customs will clear it in Foreign Post Office Mumbai and then will be send to local post office.If duty levied post man will collect it from you while delivery.

Thanks Moorthy, will inform you all once I receive it. Other than that, has anyone ordered through towerhobbies using International Air w/out tracking (UPS Mail Innovations)? Share your experiences.

PS: The waiting time is killin' me!  ;D  (:|~


Title: Re: Need help with customs
Post by: Rahulvyas on March 10, 2014, 07:37:07 PM
Is it safe to order radios from hobbyking now or not?
and
is EMS fast enough? how much time does it generally take to clear from customs?


Title: Re: Need help with customs
Post by: kausha on March 10, 2014, 07:44:10 PM
Firstly, ordering radios from HKing is illegal, and will surely attract custom detention, at this point, you will be either asked to return the item back to the shipper OR to provide many KINDS of documents which you will probably get tired of collecting and one of them includes a certificate from WPC Delhi.

Secondly, EMS is pretty fast, only takes about 4-6 Days max to deliver but cannot guarantee any Custom clearance if you are wanting to order an item like a Tx.


Title: Re: Need help with customs
Post by: Rahulvyas on March 10, 2014, 07:46:24 PM
ordering radio even with DHL is not allowed? are you sure?


Title: Re: Need help with customs
Post by: kausha on March 10, 2014, 08:02:09 PM
if you order by DHL, then you hold high chances of getting your parcel delivered without any custom problem dont worry, if you order by DHL,it will be surely delivered, but you have to pay some custom duty, more than 0% to less than 60%.


Title: Re: Need help with customs
Post by: naveen_t_s on March 13, 2014, 12:04:00 PM
Hi,

I recently bought Turnigy 3D-H V2 3-Axis Flybarless Helicopter Control System w/S.BUS and DSM2/DSMX Satellite Support along with some other flybarless components. Due to my misfortune, the customs dept. caught it and asked me to provide invoice for it. I wrote a humble mail stating that this is for my personal use and attached an invoice copy with it.

To make things worse, they replied back with the following mail:
Quote
We have received your mail. Your documents have been forwarded to the concerned Officer. However WPC NOC and type approval is required for the transmitter/receiver used and this is a statutory requirement for clearance of transmitter/receiver used in toys/ helicopter/aeroplane and other articles.  You have to take the item to the WPC office under Customs escort and obtain necessary NOC.Then only the item can be assessed and cleared.You can also visit WPC Website WWW.wpc.lot.gov.in/equipment_show.asp (http://) (http://) (http://) to confirm whether the item under import is type approved by WPC. Kindly contact Customer Care Unit of your service provider i.e.Postal Authorities on Tel No. 022-22653621 or email id mumbaiforeignpost@gmail.com for inquiry.It is always advisable to follow the instructions given on the reverse of the CN 23/ CN 22/ CP 72/ CP 71 Customs Declaration form (see Google search) at the time of booking for the rapid clearance of the parcel.

After another humble letter stating that this device is not wireless, I received the following letter:
Quote
You are requested to provide the WPC NOC for release of consignment . You are required to submit the technical specification before the WPC  for getting NOC .

I also spoke with one of customs clearing agent. He told me that he will not be able to help as the value is very less and I don't have any licence. However he suggested that I go and meet the customs clearance guy directly and speak with him and try to convince him  ;)

Given my situation, can anybody suggest me as to what can be done to get the parcel out?


Title: Re: Need help with customs
Post by: sushil_anand on March 13, 2014, 12:16:28 PM
Recently, I had an opportunity to interact with the A/C Customs, FPO on another matter. I brought up the topic of model airplanes and any issues with their clearance. He said that there was absolutely NO problem with model aircraft WITHOUT radios. Radio equipment, particularly the Tx, DOES need WPC clearance as per rules.

If you have received the consignment in Mumbai, you have my sympathy. The A/C is a nice guy but a stickler for rules. Try and visit the FPO and see if it can be handled at the appraiser level. I think it has progressed beyond this.

Tough luck!

And BTW how can you claim it is not "wireless"?


Title: Re: Need help with customs
Post by: asinghatiya on March 13, 2014, 12:23:16 PM

Meet the customs clearance guy directly and speak with him and try to convince him  ;) 

Yup! do it and it will happen.  :thumbsup:


Title: Re: Need help with customs
Post by: naveen_t_s on March 13, 2014, 02:18:59 PM
Anybody with experience in dealing with customs directly can you please guide me?

Can someone please suggest where I should go and whom I should speak with and how long it will take. In case if that guy is adamant in getting the NOC can someone suggest on how to get NOC for this.

If there is another easier way, please suggest.


Title: Re: Need help with customs
Post by: sanjayrai55 on March 13, 2014, 08:05:44 PM
Try getting hold of a Customs House Agent (Clearing & Forwarding Agent) They have contacts and will get your job done


Title: Re: Need help with customs
Post by: desachristopher on March 14, 2014, 04:58:54 PM
my 2 items are detained by mumbai customs.

1. quadcopter kit from ali

2. turnigy 9x tx from hobby king

what should I do to get it out from there.

please help if you have come through this :help: :help:

these are tracking status


Title: Re: Need help with customs
Post by: Nithinraj Kotian on March 14, 2014, 05:40:04 PM
christopher: Relax, no need to worry  ;)  wait for another few days they will send your parcel to Goa foreign post customs there you can clear it by paying duty or submitting relevant document.    :hatsoff:


Title: Re: Need help with customs
Post by: desachristopher on March 21, 2014, 08:18:50 PM
hi guys, my 2 parcels are at mumbai customs, and today I received a notice/ show cause from customs for both items they want WPC NOC for both
1. Quad copter kit
2. turnigy 9X

I dont know what to do. please advise, check the notice below


Title: Re: Need help with customs
Post by: SideWinder on March 21, 2014, 08:44:05 PM
First time Im seeing the notice. Did you declare full value while ordering?

Quadcopter should have passed through without any hurdles. Tx/rx needs WPC NOC as per rules but have never seen anyone getting it successfully.


Title: Re: Need help with customs
Post by: desachristopher on March 21, 2014, 08:51:50 PM
I dont think the seller has declared  the value for the quad. coz they are asking me. plus they are asking WPC NOC for the quad


Title: Re: Need help with customs
Post by: dhaksha_dx on March 21, 2014, 08:52:52 PM
my order from tower hobbies which has got a castle sidewinder motor esc system is at the customs from the past 3 days, tracking says send item to customs, anything to worry?


Title: Re: Need help with customs
Post by: desachristopher on March 21, 2014, 08:54:44 PM
so now what they will do with my items???.

does anyone have any experience.

last time I ordered 3ch tx/rx from hobbyking that I received successfully .


Title: Re: Need help with customs
Post by: SideWinder on March 21, 2014, 09:23:30 PM
I cant understand what would WPC have to do with a quadcopter kit if it doesn't contain any telecommunication/RC devices. I have a strong belief that undervaluing or no declaration at all is the primary reason for detention and notices. OR the mood of the customs officer OR the size of the package. Otherwise every one should have been treated the same way.

Which seller are you referring to, hobbyking? because they do declare it and as a buyer you have the option to undervalue or declare 100% of it. And any international seller would know that value has to be declared, they call it the CN 22 declaration form(for value less than Rs 23000 probably).

Many people have reported of receiving the same notices but very few have reported back with success. Best bet, talk to them and try to convince them(some people had success by doing that). If I was in your place would have asked them for the GR book where its states about NOC's and stuff. But I can understand its risky when items of high value are involved.

What would they do with the items , Im not sure, either they confiscate or give you an option to sent them back or release it with some duty if you contact them. Depends on how you proceed further. You can send them the documents you have at hand for the moment or call them at the phone number given in the notice.

Daksha if its sent to customs/held by customs, then nothing to worry about for now, next update will be the decider.


Title: Re: Need help with customs
Post by: dhaksha_dx on March 21, 2014, 09:40:46 PM
the will destroy the parcel by burning it if no one comes to solve the issue, they wont send it back


Title: Re: Need help with customs
Post by: desachristopher on March 21, 2014, 09:55:34 PM
Quad is from aliexpress seller is not communicating
and the tx is from hobbyking.

what if look for some agents in mumbai. who can solve my problem. do u guys know anyone.

or else the customs will be destroying my hard earned money just like dat


Title: Re: Need help with customs
Post by: SideWinder on March 21, 2014, 10:10:19 PM
Most of the custom agents deal only if higher or nominal commissions are involved which means higher consignment values. Thats what people have reported back here when they contacted agents. Aliexpress sellers do undervalue the parcels so that you can benefit but it seems to have backfired in your case.

And they wont just go ahead and destroy it, check this post for some details
http://www.rcindia.org/rc-general-topics/customs-order-%28everyone-should-keep-%29/ (http://www.rcindia.org/rc-general-topics/customs-order-%28everyone-should-keep-%29/)

Why dont you talk to them first before arriving on any conclusions. If you can talk to them in person it would be better.


Title: Re: Need help with customs
Post by: desachristopher on March 21, 2014, 11:35:43 PM
they asked me payment invoice, seller says he declared 10$ for the quad. should I edit the screenshot of the payment made to 10$ and send.

will dat work


Title: Re: Need help with customs
Post by: rzrmayur on March 22, 2014, 10:07:26 AM
I have faced such issues many times...
yes edit it bro & next time always prefer to use fedex/ups/dhl/tnt ... you will never have custom scenes...


Title: Re: Need help with customs
Post by: moorthy on March 22, 2014, 10:17:36 AM
@desachristopher

You have to do it otherwise they won't release or wait for some time don't be in hurry.When shipment booked through registered Airmail,Airparcel or EMS no agent has rights to handle or clear it only indian postal has.

In future book through fedex,dhl,ups as rzrmayur replied you won't face any trouble but be ready to pay customs duty.


Title: Re: Need help with customs
Post by: Frequency9 on March 22, 2014, 10:25:14 AM
Hi!
I've just had a package from HobbyKing held by the customs office, the package contains a pair of replacement IBCrazy style Circularly Polorized 5.8 gHz antennas and a replacement motor and ESC set for a Multicopter and 1 micro servo. Do I really have to get WPC Type Approval for these?   :banghead:
I have lived in other countries, where I have been able to indulge in my hobby without having to put up with the restrictive practices and overblown beaurocracy that we have here, and it does make a big difference. If there are 2.4gHz and 5.8gHz frquency bands which do not require a licence to use, then let us use them, within the set limits, without un-nescessary interference from beaurocrats. 

 


Title: Re: Need help with customs
Post by: SideWinder on March 22, 2014, 01:01:27 PM
If your tracking details shows "Held By Customs"/"Sent to Customs" that means they are inspecting it and hasnt been detained yet for NOC's and what not. Next update will let you know whether you need approvals or not.

Restrictive practices are there for a reason & its not something typical to our country! If you go through international forums you will find that we are still better off.

FYI both the frequency bands are free, they dont ask you for a license for usage, all they ask you is type approval i.e if the equipment is qualified and working within prescribed limits so that everyone can use the FREE bands together in harmony. And how do plan to ascertain everyone uses it within set limits if there is no interference involved from regulators?

Yes there are some issues which need to be addressed, but that doesnt mean the whole practice is futile/unnecessary.


Title: Re: Need help with customs
Post by: dhawal on March 22, 2014, 04:42:11 PM
My parcel is lying with them since a month they have asked for wpc noc without which they will not release the parcel. Has any one obtained such noc from wpc


Title: Re: Need help with customs
Post by: rzrmayur on March 22, 2014, 05:18:26 PM
I was being asked about this noc and I never used to take them...
Just take 2-3 documents like Printout of fake invoice, fake proof of purchase printout (edit it using html), payment proof (edit value html)
Thats it.


Title: Re: Need help with customs
Post by: rzrmayur on March 22, 2014, 05:19:58 PM
@desachristopher

You have to do it otherwise they won't release or wait for some time don't be in hurry.When shipment booked through registered Airmail,Airparcel or EMS no agent has rights to handle or clear it only indian postal has.

In future book through fedex,dhl,ups as rzrmayur replied you won't face any trouble but be ready to pay customs duty.


Well even via fedex,dhl,ups .. you need to pay no customs or less customs if you alter custom value via seller.
these logistic companies have custom brokers & are rarely inspect


Title: Re: Need help with customs
Post by: SideWinder on March 22, 2014, 06:21:27 PM
I was being asked about this noc and I never used to take them...
Just take 2-3 documents like Printout of fake invoice, fake proof of purchase printout (edit it using html), payment proof (edit value html)
Thats it.

@desachristopher

You have to do it otherwise they won't release or wait for some time don't be in hurry.When shipment booked through registered Airmail,Airparcel or EMS no agent has rights to handle or clear it only indian postal has.

In future book through fedex,dhl,ups as rzrmayur replied you won't face any trouble but be ready to pay customs duty.


This is sad. People are actually encouraging others to commit forgery to get stuff done, that too on a public forum!


Title: Re: Need help with customs
Post by: rzrmayur on March 22, 2014, 06:26:51 PM
*DELETED POST*


Title: Re: Need help with customs
Post by: SideWinder on March 22, 2014, 06:42:18 PM
Even if we pay legit tax ...it is obviously go into corrupt **** politician pockets.
Really love those days when 1$ was 35 rupee & petrol was 10rs/litre.

Im not going to dignify that with a response. I wish you luck with your forgeries and tax theft you plan to keep on doing or keep suggesting to rest of us. My piece of advice, do not discuss such things on public forums and destroy the hobby for the rest of the Janata. You can always use the PM system here if you still intend to keep going!


Title: Re: Need help with customs
Post by: rzrmayur on March 22, 2014, 06:44:01 PM
Okay i wont discuss here .. you are right :) ... MY BAD :P

ADMIN PLZ DELETE SOME OF MY BADASS POST :P


Title: Re: Need help with customs
Post by: dhaksha_dx on March 22, 2014, 09:56:41 PM
4th day and still says send item to customs ???


Title: Re: Need help with customs
Post by: dhaksha_dx on March 22, 2014, 09:57:36 PM
and btw I will be called forum hero right after this post :D


Title: Re: Need help with customs
Post by: Frequency9 on March 23, 2014, 12:44:40 AM
I've received a letter from Customs requesting the sales invoice and wpc type approval.
I am a senior citizen, retired from teaching electronics and technology, and I have now been flying radio controlled aircraft for 50 years, and have been a member of several officially registered radio controlled model flying clubs, during this period. I am well aware of the need for rules and regulations to ensure that  we fly safely and don't disturb other users of the airwaves.
However, the way in which these rules are applied and enforced is the determining factor, as to whether restrictive practices are in place, and I have some sympathy with the view


Title: Re: Need help with customs
Post by: SideWinder on March 23, 2014, 03:22:15 PM
I cannot comment on what are LHS'es doing and there business practices/lobbying as such because have found no supporting data on the statements made in the post you quoted.

Have you tried to talk to people at customs regarding your parcel? Have you given a shot at explaining to them what the items you are trying to import, their purpose and usage given your credentials?
I ask you this because I really don't expect people handling 1000's of various items at customs to have an inkling about what an 5.8ghz cloverleaf antenna is or for that matter any thing that's very technical in nature. For the man over there he opens your package, sees 5.8ghz printed on your antenna and simply asks you for an approval because that's what GR book says, 'such and such frequency equipments need type approval'. That way he shifts the responsibility to WPC who although qualified, yet plainly deny you the approval as reported by members who tried to contact them. Again I have no idea where did they go, whom did they talk to. And neither can I guarantee on WPC's awareness about the items we use in this hobby.

You may need to talk to them over phone or go and meet custom officials and may require to create awareness about the item. You will need to persuade them. All these issues we face are because of lack of awareness and as a community I haven't seen anything being done about that from our side other than being critical about there practices and policies. And I'm not talking about personal meetings with these people but an invite to those people to a nearest flying field/an annual meet on a fine Sunday morning and explaining them how everything works.


Title: Re: Need help with customs
Post by: K K Iyer on March 23, 2014, 10:55:09 PM
@sidewinder
+1
Absolutely right


Title: Re: Need help with customs
Post by: VS511 on March 24, 2014, 09:21:13 PM
Sorry to bump this thread, but... I've also placed an order with TowerHobbies (w/out tracking) on 6th March. I'm expecting the parcel by April first week. Can you all share your experience with Tower (cheapest shipping option)? Please do reply. :p

Received my order today! :D Postman collected Rs. 471 i.e. 12.2% as duty on an order of about Rs. 3857 (Total comes to be Rs. 4328). It took 18 days (14 business days) to arrive. I'm super happy! Tower FTW!

By the way, just for fun, I've attached two photos. Both packages were ordered through Tower, one was through UPS (last year) and one using International Air (USPS). I figured that they're actually the same standard packing boxes.  :giggle: :giggle:

But well, I did save Rs.3000+ by using USPS! Moreover, no item was damaged/lost -- everything was fine.


Title: Re: Need help with customs
Post by: desachristopher on April 01, 2014, 04:08:32 PM
customs are not releasing my items they say either WPC NOC or send the item back to the seller


Title: Re: Need help with customs
Post by: desachristopher on April 02, 2014, 01:10:16 PM
Did anyone tried to contact WPC people


Title: Re: Need help with customs
Post by: desachristopher on April 02, 2014, 04:33:54 PM
hello people..... no answer


Title: Re: Need help with customs
Post by: sumanth.bolisetty on April 02, 2014, 05:16:22 PM
http://www.wpc.dot.gov.in/Static/sublegislation.asp (http://www.wpc.dot.gov.in/Static/sublegislation.asp)

Articles in this may help you...


Title: Re: Need help with customs
Post by: manojswizera on April 02, 2014, 07:28:34 PM
Its better to Wait and watch. Don't mes up with them.
I also have a parcel waiting for nearly 2 months . If you try calling them or urge, you will be in trouble.

I find these pdf , they say that 2.4 GHz to 2.4835 GHz & 5.825 to 5.875 GHz were exempted from licensing requirement with certain technical parameters.( Which parameters ?)
This is same as *conditions apply, written in small letters.
This also does not states that, you do not need any licence for importing the same .

seniors or experienced person please see the below files and let us know what it states clearly.

@ Admin - if you found any problem with attached files or the above statements , you can delete it.


Title: Re: Need help with customs
Post by: sumanth.bolisetty on April 02, 2014, 08:28:37 PM
As far as i know from my H.O.D who is Retd. Group Cpt. in IAF, he said that 2.4Ghz for indoor use and 5.8Ghz for outdoor use. He worked in Radio Comm at IAF.


Title: Re: Need help with customs
Post by: SideWinder on April 02, 2014, 09:35:05 PM
The link contains details about the delicensed frequencies and some WPC license procedures and stuff.

http://www.wpc.dot.gov.in/faq.asp#3 (http://www.wpc.dot.gov.in/faq.asp#3)


Title: Re: Need help with customs
Post by: prmenon on April 02, 2014, 11:44:18 PM
I would like to share my conversation with the Asst Wireless Authority (South).Since WPC office in Chennai was very close to my office,one day i walked into WPC office to speak to the AWA. I don't remember his name, but he was very nice gentleman who answered almost all my question on importing a Wireless transmitter and receiver.

The bottom line was,RC Tx and Rx equipment's(even 2.4 Ghz) are classified has restricted goods and customs have all the rights to impound them and release it only after proper approvals. Have said that WPC don't have any problem in using the same Tx and Rx in India and does not need any approval/license.

The AWA was of the opinion that for an individual getting a WPC approval was not really worth the effort and process  is not for faint hearted. At the end of the conversation,he was so considerate that he even dug out couple of C&F agents to help me on my customs clearance.

The background of the visit to WPC was to check if my friends Tx and Rx  imported into India from HK can be cleared legally by all the authorities.We took a risk and as back up we had even put a C&F agents on line of duty.But to our luck(beginners luck) it came through without any hindrance from customs(3 months) back. I guess Chennai FPO are little more considerate when compared with other FPO.

PS : The wisdom of this form has put whole new perspective to my RC hobby. I suggest you speak to the officer politely(you know what i mean) and get your equipment cleared.

Regards
Prithvi Raj Menon


 



Title: Re: Need help with customs
Post by: desachristopher on April 03, 2014, 06:31:36 AM
Thanks Mr. Pritvi Raj, will do dat


Title: Re: Need help with customs
Post by: ayu135 on April 04, 2014, 08:55:59 PM
Will there be any trouble if i happen to import a Turnigy 9x without the module and the reciever? Will it still get stuck in customs?

This is the link http://www.hobbyking.com/hobbyking/store/__20976__Turnigy_9X_9Ch_Transmitter_without_Module_Mode_2_v2_Firmware_.html (http://www.hobbyking.com/hobbyking/store/__20976__Turnigy_9X_9Ch_Transmitter_without_Module_Mode_2_v2_Firmware_.html)


Title: Re: Need help with customs
Post by: madaquif on April 04, 2014, 10:08:56 PM
depends on your luck buddy... >:D

you may get it...may not...

if you use fedex for shipping..... you should ...:D


Title: Re: Need help with customs
Post by: ayu135 on April 04, 2014, 11:40:03 PM
But there shouldnt be any hassles as it doesnt have the actual radio in it, it is just like any other electronic equipment without any transmitter or reciever.


Title: Re: Need help with customs
Post by: madaquif on April 05, 2014, 12:09:56 AM
I wish the stupid Çustom guys understand this.... :banghead: :banghead: :banghead:


Title: Re: Need help with customs
Post by: dhruvafreak on April 05, 2014, 12:38:35 AM
Last week i went to mumbai customs and they were discussing about a QUAD without Rx and Tx to Detain it as
They thought that the Buyer already got the Tx/rx and can fly it and so they detained it for no reason .


So importing a Tx or related system is enough for them to detain


Title: Re: Need help with customs
Post by: ayu135 on April 05, 2014, 03:24:51 PM
But isnt it like illegal to detain for no reason, i mean they need to mention a reason. Even if i have already have a radio and fly i am not doing anything illegal. Importing radios through proper channels is allowed. Sigh i know where this discussion is headed. Lets hope this changes someday.


Title: Re: Need help with customs
Post by: chintal on April 05, 2014, 07:17:51 PM
Well their are lots of legal things having loop holes......


Title: Re: Need help with customs
Post by: Mr.Dev on April 05, 2014, 08:32:07 PM
Its urgent and important guys!

I ordered some electronics with Kk2.1 Hobbyking Flight controller from Hobbyking some time ago.
Two weeks ago i got a letter that the item has been kept in Mumbai Customs and requires a WPC NOC.
I mailed them back with all the documents and identity prof with the descriptions of items in the box.
But again they said that It came under 2.4 Ghz spectrum and that i had to have a Licence for getting it.

I applied on line ,But i could not find out K.K2.1 Hobbyking board in any of the columns specified.
Also the flight controller is neither a transmitter nor a receiver nor any radio device,so why i should have a licence?.

I am really worried guys.Please help me out . :'(


Title: Re: Need help with customs
Post by: hellfire on April 05, 2014, 09:51:54 PM
The flight controller doesn't require any license,there is no radio or wireless device in it.If they keep on insisting on WPC license ask them to prove its under 2.4ghz.


Title: Re: Need help with customs
Post by: desachristopher on April 06, 2014, 12:12:12 AM
even my quad copter kit is stuck in customs. the custom people dont know anything, I spoke 1 person what he said is that its a helicopter parts, and they are instructed to detain RC helis kits it contains 2.4ghz transmitter, then I tried to convince him in every possible way that my kit does'nt have any transmitter or any of its part. but they are not ready to listen. now I was thinking of contacting these WPC office n check whether its really required RC. or what are the actual laws.


Title: Re: Need help with customs
Post by: desachristopher on April 08, 2014, 02:14:47 PM
Hi Guys,  I just want to know if Turnigy 9x transmitter is type approved. if anyone knows then please share some details


Title: Re: Need help with customs
Post by: rcparkjets on April 08, 2014, 03:41:25 PM
From my knowledge (and research on this ETA process) ETA for Turnigy 9X will not be available.
Turnigy 9X is a rebranded version of Flysky FS-TH9X and I believe that HK uses the FCC certification of FS-TH9X. Some forum member having Turnigy 9X may please post FCC ID on the reverse of your transmitter to confirm this.
http://www.rcgroups.com/forums/showthread.php?t=1430834 (http://www.rcgroups.com/forums/showthread.php?t=1430834)


Title: Re: Need help with customs
Post by: VS511 on April 09, 2014, 03:41:28 PM
My package has been stuck at Mumbai Customs for 19 days now: http://www.17track.net/en/sim-post.shtml?num=RC002578012MY (http://www.17track.net/en/sim-post.shtml?num=RC002578012MY)

Rang Mumbai FPO thrice but no one received the call. Please advice on what to do, I really don't want my package to get lost forever. Didn't under-declare or do anything wrong (No radio, no nothing that could cause problems). I've not received the letter asking for documents or has the site been updated.

Should I contact them? If so, how? I can't afford to go to the customs office (2 hours+ travelling time one-way and hassles overall for a Rs.2.5K package)


Title: Re: Need help with customs
Post by: kausha on April 09, 2014, 04:30:07 PM
My BNF X350 quad is at Mumbai customs, will they detain it ??


Title: Re: Need help with customs
Post by: satyagupta on April 09, 2014, 05:39:03 PM
My package has been stuck at Mumbai Customs for 19 days now: http://www.17track.net/en/sim-post.shtml?num=RC002578012MY (http://www.17track.net/en/sim-post.shtml?num=RC002578012MY)

Rang Mumbai FPO thrice but no one received the call. Please advice on what to do, I really don't want my package to get lost forever. Didn't under-declare or do anything wrong (No radio, no nothing that could cause problems). I've not received the letter asking for documents or has the site been updated.

Should I contact them? If so, how? I can't afford to go to the customs office (2 hours+ travelling time one-way and hassles overall for a Rs.2.5K package)

Few more days just sit quiet.


Title: Re: Need help with customs
Post by: desachristopher on April 11, 2014, 12:43:49 AM
did anyone brought a transmitter from china using DHL, UPS or FEDEX


Title: Re: Need help with customs
Post by: chintal on April 11, 2014, 06:36:40 AM
Yup dhl


Title: Re: Need help with customs
Post by: desachristopher on April 11, 2014, 08:53:32 AM
is it that customs dont detain trensmitter through DHL


Title: Re: Need help with customs
Post by: osbapat on April 14, 2014, 10:37:19 PM
Syma S107G helicopter stuck in Mumbai customs

Hi Friends, 

I ordered a 3 channel infrared Syma S107G helicopter from Banggood.com on Mar 8, 2014. Since Mar 25th it is stuck in Mumbai customs. See tracking id. http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=RC004030365MY. (http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=RC004030365MY.) I received a letter from Deputy commisioner of customs, Postal Appriasal Section, Ballard Estate, Mumbai asking for information like invoice, IEC, WPC NOC etc. They had provided an email id pasnchmum@gmail.com for sending the documents. I got the letter on Apr4 and I promptly send them the reply on same day via email. I included the invoice, credit card payment receipt. I also wrote that since the helicopter has infrared remote it does not apply for WPC NOC since it does not use radio frequency. But I have not received any reply from customs so far and they dont pick up the phone on the mentioned nos. 

Please help what should I do now?? Should I send all the documents in hard copy via Speedpost to their office? Or visit in person?? This is my start in this hobby and I am stuck in the very beginning!!

Regards,
Omkar


Title: Re: Need help with customs
Post by: VS511 on April 16, 2014, 12:12:35 AM
[Admin Note] Unnecessary quote of just prior post removed. Please use "Reply" (or the "Quick Reply" box at the bottom) instead of using "Quote" while responding to the last post in a thread.

I'm on the same boat! My package has been lying at the customs office since 22nd March. The thing common with us is that both our parcels are stuck at Mumbai customs AND shipped through Malaysia Post. I know at least 2 other people (on this forum itself) who have shipped through HK (MY Post) and their package is now lying at Mumbai FPO! I think we're seeing a pattern?

RC002578012MY
RC004030365MY
RC001640861MY

In my case though, I've not ordered anything objectionable (radios etc). My package is worth only 2.5K too, yet not cleared after ~4 weeks at customs Mumbai. I've not received any letter from Customs, though. And again, I've called the Mumbai FPO half a dozen times or so and no response! So I think I'll probably look for different numbers tomorrow, ring the post office or do something.

This one got cleared real quick though: RC001765402MY In a couple of seconds, quite literally.


Title: Re: Need help with customs
Post by: hellfire on April 16, 2014, 05:48:55 PM
The Turnigy 9XR and Turnigy 9X(without radio module) wouldn't need a WPC approval since these have no radio in them at all.

So if we can prove that there is no radio in those two ,then they should have no reason to detain them.


Title: Re: Need help with customs
Post by: kausha on April 16, 2014, 10:41:41 PM
Someone urgently guide me on this, i dont understand what kind of documents the custom is wanting. Pls check the pic.


Title: Re: Need help with customs
Post by: v2 eagle on April 16, 2014, 11:25:45 PM
a document to explain them where you are going to use that product for, and the same from manufacturer. both should match.
Also a Type approval for this product.

I assume you are importing a radio. all the best buddy.
P.S this is my opinion as far as i understand english. may allahabad customs have different meaning for this.

Ashok.P


Title: Re: Need help with customs
Post by: osbapat on April 17, 2014, 09:55:02 AM
Hi kausha,

I think v2 eagle is right. May be you can send them the product dscription printout. Also check the WPC website for type approval of your product at http://www.wpc.dot.gov.in/equipment_show.asp. (http://www.wpc.dot.gov.in/equipment_show.asp.) Its not a very user friendly search so use your creativity like search for first letter of you model. For e.g C will return a huge list. I had checked most of Flysky radios are type approved like FS T6 etc. So you can provide printout of that to customs as well.

Regards,
Omkar


Title: Re: Need help with customs
Post by: osbapat on April 17, 2014, 09:57:01 AM
Hi VS511,

Good obsevation. Its seems all Malaysia packages are being held! Did you visit customs or manage to reach them on phone,

Regards,
Omkar


Title: Re: Need help with customs
Post by: PiyushI on April 17, 2014, 11:21:47 AM
If possible, best is to "wait"; when they (customs officials) send letter to contact; work calmly and provide the print outs - Normally, product description from the website from where one purchase will work. IEC is import export code- when one is not ordering goods for personal (non-commercial) use, then IEC could be not mandatory.

apart from this, a few tips:
I always avoid to import any item (even try to similar item) that is available in Indian hobby store-even if after a moderate high price.
Always avoid to buy items that are known for customs issues-e.g. transmitter etc
Avoid larger parcels to save shipping charge. Though its not necessary to order each item separate just try to control on parcel size.

Please remember, above tips are not guarantee for customs clearance, but can avoid unnecessary issues.


Title: Re: Need help with customs
Post by: kausha on April 17, 2014, 10:31:00 PM
The custom have released my Quad  ;D


Title: Re: Need help with customs
Post by: chintal on April 18, 2014, 06:15:11 AM
Did u pay any duty ?


Title: Re: Need help with customs
Post by: kausha on April 18, 2014, 10:21:06 AM
The  package will arrive in a day or two, then will come to know.


Title: Re: Need help with customs
Post by: VS511 on April 18, 2014, 02:05:23 PM

Haven't visited them. 2-hour one way drive/train journey. Does this website look legitimate? http://www.accmumbai.gov.in/aircargo/import/list_of_officers.html (http://www.accmumbai.gov.in/aircargo/import/list_of_officers.html)

I'll call on the numbers provided there.


Title: Re: Need help with customs
Post by: VS511 on April 18, 2014, 02:25:25 PM
Well no one picks up there either. I've gone through numerous websites and webpages, called almost all the numbers and no one picks up. :banghead:  :banghead:

I think I'll visit the office next week then. This is the address, right? http://f4k3url/rb86mP (http://f4k3url/rb86mP)


Title: Re: Need help with customs
Post by: osbapat on April 19, 2014, 03:25:36 PM
Hi Vs511,

I was planning to go to customs today but cudnt due to some work. So i send them all documents by speedpost which i had earlier sent by email. Lets see what happens. The address on letter from customs was office of deputy commisioner of customs, postal appraisal section, 1st floor, videsh dak bhawan, ballard estate, fort mumbai.

Regards,
Omkar

@kausha,
Did customs release ur quad after u send them some documents or just on their own?


Title: Re: Need help with customs
Post by: kausha on April 19, 2014, 03:27:25 PM
I dint send them any document, maybe my luck.


Title: Re: Need help with customs
Post by: VS511 on April 19, 2014, 03:34:27 PM
Thanks Omkar. I don't even know what documents to send... I'll just have to visit them with my Laptop and get all the stuff printed somewhere I guess. No one even picks up :(


Title: Re: Need help with customs
Post by: featgrove on April 23, 2014, 06:32:16 PM
Hello Everyone,
I am new here and i have a query to ask from you guys.
Actually i have ordered a DJI PHANTOM QUADCOPTER from USA and pruchased it via Ebay for 500$
But the seller undervalued it to 120$ on the Customs Form and shipped it via USPS PRIORITY EXPRESS MAIL
So it has reached INDIA and now the CUSTOM DEPARTMENT is asking for PROOF OF PURCHASE/VALUE

Please suggest me what to do please?
   
 )   Air   D. New Delhi-2   
Retention reason : Awaiting proof of purchase/value from addressee   





Title: Re: Need help with customs
Post by: kamath on April 23, 2014, 06:41:56 PM
Hello,
        You have invited trouble because customs people also know what is the value of such toys as many people import and try doing under value.What best u can do is tell that ur relative has sent it and u dont have the bill ..So u need to bribe them, no other way..


Title: Re: Need help with customs
Post by: featgrove on April 23, 2014, 06:44:04 PM
Hello kamath, thanks for your reply
So now what should i do :(
One more thing i have also arranged a label of custom form from the seller in which the value is writter 119$ without shipping


Title: Re: Need help with customs
Post by: sushil_anand on April 23, 2014, 06:51:15 PM
They may well ask you for proof of remittance if you show them the paypal receipt.



Title: Re: Need help with customs
Post by: featgrove on April 23, 2014, 06:54:18 PM
Reply Removed for privacy reasons


Title: Re: Need help with customs
Post by: hellfire on April 23, 2014, 09:49:26 PM
Do not discus those things like changing the receipt on a public forum.It will show up in google search.


Title: Re: Need help with customs
Post by: featgrove on April 23, 2014, 09:55:46 PM
Thanks hellfire
Have corrected everything now


Title: Re: Need help with customs
Post by: VS511 on April 24, 2014, 02:29:41 PM
Have tried so many numbers. Not a single response. Does anyone have an actual working telephone number of Mumbai Customs?


Title: Re: Need help with customs
Post by: desachristopher on April 24, 2014, 02:45:08 PM
mumbai customs no. 022 22671403


Title: Re: Need help with customs
Post by: pooh on April 24, 2014, 04:28:39 PM
I ordered something online ...they parceled it from singapore 2 days back when i checked it showed held at mumbai customs...is it normal procedure or what??...how many days more will it take to get delivered ..my tracking no isRQ203779682SG


Title: Re: Need help with customs
Post by: featgrove on April 24, 2014, 06:08:42 PM
deleted replyy [perrsonal resons]


Title: Re: Need help with customs
Post by: VS511 on April 24, 2014, 07:10:15 PM
Thanks desachristopher. I will try calling them tomorrow. Have you actually spoken to someone through that number?! Just verifying


Title: Re: Need help with customs
Post by: desachristopher on April 24, 2014, 08:30:22 PM
ya its working, i spoke to them


Title: Re: Need help with customs
Post by: VS511 on April 24, 2014, 10:50:14 PM
That's great. Will call them tomorrow! Any updates from Omkar (osbapat)?


Title: Re: Need help with customs
Post by: VS511 on April 25, 2014, 01:57:30 PM
'Faulty Line Condition. Your call cannot be completed at present.' When I call on that number.


Title: Re: Need help with customs
Post by: pooh on April 25, 2014, 02:39:03 PM
022 2265 3621 call this...i got information at this number...


Title: Re: Need help with customs
Post by: osbapat on April 25, 2014, 06:47:32 PM
Hi VS511,

No update from my side yet! :(

@pooh and desachristopher,

Did the customs guys actually give you some information about your package?? What did they tell you? Did u give them the tracking no?

Regards,
Omkar


Title: Re: Need help with customs
Post by: pranavchitte on April 25, 2014, 07:20:09 PM
it will take time.... be patient....


Title: Re: Need help with customs
Post by: VS511 on April 25, 2014, 07:45:19 PM
I called on that number too (@pooh), it says it's busy every time I call on it. I guess I'm just outta luck! :s


Title: Re: Need help with customs
Post by: pooh on April 25, 2014, 08:08:09 PM
Call early morning jus after 10....


Title: Re: Need help with customs
Post by: desachristopher on April 26, 2014, 01:24:03 AM
they ask for the file no. and local post no. to track


Title: Re: Need help with customs
Post by: ayu135 on April 28, 2014, 06:26:41 PM
I recieved a show cause memo from the customs department today for my turnigy 9x asking for wpa type approval even though there is no transmitter module or reciever in that. How do i communicate this to the customes department? I called them up today and told them the same thing, the guy on the phone told me to email him whatever i had told and they will look into it. So what do i send them in my email to convince them that the 9x i ordered doesnt actually have a module and hence needs no approval?


Title: Re: Need help with customs
Post by: hellfire on April 28, 2014, 09:06:44 PM
Well show them the links or screen shot of both with and without module and the fact that the one without module lacks a antenna assuming its the Turnigy version sold in HK.
Tell them about the lack of module at the back and compare it to the one with module.

Tell them that since there is no radio or wireless device on it ,it doesn't require type approval.


Title: Re: Need help with customs
Post by: Nachi on May 01, 2014, 09:08:00 PM
I am ordering a brushless system for my TT01R Type E from HobbyKing. It is the Turnigy TrackStar Waterproof Combo with a 80A ESC and 5200kV motor. It costs 62$ and I am planning to use the $10 Air Mail shipping option as I have a tight budget. The package weighs less than half a kg and the package is the average size of the book. Will this package attract customs charges or will it pass through without any.  If I do have to pay customs, approximately how much extra would I have to pay. Are there any chances of detaining it? Also, do any of you have any advice for going about getting my combo to my flat in bangalore?

Thanks

this forum has been very helpful to me earlier, great community.


Title: Re: Need help with customs
Post by: TheTechnoGeekManHD on May 03, 2014, 09:37:45 AM
i am scared now i ordered a traxxas e revo on ebay and it cost me 320 dollars including international shipping

but now i have been hearing a lot of customs nonsense and i dont know what to do please help!!! ??? ??? ???


Title: Re: Need help with customs
Post by: kausha on May 03, 2014, 10:23:04 AM
Did it have a transmitter friend ?


Title: Re: Need help with customs
Post by: TheTechnoGeekManHD on May 03, 2014, 11:30:04 AM
hey what does a transmitter friend mean


Title: Re: Need help with customs
Post by: kausha on May 03, 2014, 11:32:27 AM
I am asking, does the package includes a tx ?


Title: Re: Need help with customs
Post by: theleabres on May 03, 2014, 02:17:45 PM
No worries.  They will deliver it to you after they calculate the import tax and you pay it. 


Title: Re: Need help with customs
Post by: TheTechnoGeekManHD on May 05, 2014, 12:09:36 PM
tx ? you mean the transmitter and reciever yes it is the whole package


Title: Re: Need help with customs
Post by: osbapat on May 05, 2014, 08:26:52 PM
Hi VS511,

Did you contact the customs? Did you get the packages from customs?

Regards,
Omkar


Title: Re: Need help with customs
Post by: Ellik on May 13, 2014, 01:20:10 AM
could you manage Wpc Noc?


Title: Re: Need help with customs
Post by: rockymunna on May 14, 2014, 04:22:34 PM
Hi guys.
As im importing the goods for the first time I need some help from you regarding the custom clearance.
I ordered 2 cartons of quadcopters (78 kg volume weight) from Hongkong through DHL,it arrived to Banglore airport on 12th MAY,I submitted my KYC and test reports of the quadcopter.
Its been 1 month and its still in clearance process,when im calling up to DHL they saying that banglore hav huge backlog aroung 5000 packages so its taking time and from the first they saying next week,this day or next day but its been 1 month.
 Do I need to worry about this ???   :( , what do you think?


Title: Re: Need help with customs
Post by: utkarshg13 on May 14, 2014, 06:16:22 PM
Hi,
Keep your finger crossed. You've got a big parcel. 78kg is a really big one. Just you can wait and expect a good response from the customs.


Title: Re: Need help with customs
Post by: rockymunna on May 14, 2014, 09:37:43 PM
oh ok   :thumbsup:


Title: Re: Need help with customs
Post by: rockymunna on May 15, 2014, 01:49:15 PM
yes,in the color box,it includes remote controller and the quadcopter  :-\
whats wrong in that?


Title: Re: Need help with customs
Post by: vijai on May 16, 2014, 02:28:29 PM
Hello,
      I have ordered $104 (without shipping) items from HobbyKing which Includes
1. Turnigy 9x mode 2 with Tx and Rx
2. Zippy 4000mAh 30c lipo
3. HobbyKing ESC programming Card
4. 3.5mm bullet connectors

The package was shipped with International Registered Air Mail 2KG LiPo through Malaysia post to chennai. Will I be attracting duty? If so, what is the % for the duty and what all documents should I have ready in hand if such case occurs? I hope the package to get cleared without getting caught in the eyes of customs O.o


Title: Re: Need help with customs
Post by: desachristopher on May 16, 2014, 02:48:59 PM
hope it gets cleared without customs attention. cuz my turnigy 9x is lying with them, and they are not ready to release it without WPC NOC. which I dont have. I tried to convience them in every possible way. when nothing worked out, i told them to return the item to the sender , these guys are eating my head :violent:


Title: Re: Need help with customs
Post by: vijai on May 16, 2014, 03:05:23 PM
Oh my god! Why dont you ask them from where you would get NOC? And what is WPC? I know a higher official in Airport authority (not too close though) but doubt what power would he have with customs?


Title: Re: Need help with customs
Post by: desachristopher on May 16, 2014, 08:19:56 PM
have to get type approval from the WPC office, for turnigy 9x, which I dont think anybody did till now, there are some transmitters which are type approved, like flysky th-9x, and some futaba, maybe it was done by some LHS, we are not regular importers like LHS, and it consumes a lot of time to get type approval,
one more thing, dont try to contact the customs, unless and untill you receive any document requirement letter from customs,


Title: Re: Need help with customs
Post by: vijai on May 16, 2014, 08:37:12 PM
Never! Read the old pages. I'd wait patiently for even 3 months to get it through post at door step.
But I wanna know what I have to do when it gets caught because I wanna get prepared for the worst ;)


Title: Re: Need help with customs
Post by: vijai on May 17, 2014, 06:23:41 PM
Just wondering why couldn't someone provide fcc certificate of flysky th9x for type approval as turnigy is oem of flysky? I just downloaded the test certificate of th9x from fcc


Title: Re: Need help with customs
Post by: NirajPatel on May 18, 2014, 07:47:32 AM
I have been through all this for just wltoys v911 heli Don't waste your time with paper work The office of wireless communication wont even bother to see ur papers as they have band all radio control starting from toys. I went with all the certificates of wltoys right from their factory Nothing works. Just send the goods back They will ask you to write an email request to do that. One more thin Never ever use Express Mail Service They are the worst of all Can u believe they dont even return ur good They keep them forever and just reply us that they cant afford to send them back. Ha !!!! Good Luck


Title: Re: Need help with customs
Post by: ShyamStark on May 21, 2014, 04:43:29 PM
Hi  :help:

I ordered a Turnigy 9XR from hobbyking on 26/4/2014

Its been a long time and upon tracking .I get this

Destination Country - India:Tracking Consuming:0 Millisecond, Cache Time:2014/05/21 16:26:32
2014-05-13 19:11, INDIA, KOLKATA FOREIGN LCAO, Send item to customs (Inb), Air
2014-05-13 16:57, INDIA, KOLKATA FOREIGN LCAO, Receive item at office of exchange (Inb), Air
2014-05-08 13:20, MALAYSIA, KUALA LUMPUR, Send item abroad (EDI-received), Air
2014-05-06 21:32, MALAYSIA, KUALA LUMPUR, Insert item into bag (Otb), Air
2014-05-04 17:26, MALAYSIA, KUALA LUMPUR, Receive item from customer (Otb), Air

Origin Country - Malaysia:Tracking Consuming:0 Millisecond, Cache Time:2014/05/21 16:26:32
2014-05-13 19:11, Item held by customs for OTHERS, INDIA
2014-05-13 16:57, Item arrived INDIA, INDIA
2014-05-06 21:32, Item sent to KOLKATA AIR FOREIGN RLO BUILDING, MPC PMIH (KLIA)
2014-05-05 11:40, Dispatch Pre-Alert 01/05/2014, MPC PMIH (KLIA)
2014-05-04 17:27, Item posted over the counter, MPC PMIH (KLIA)

It has come to India on 13th itself and I am in Chennai.
I have no clue when it will reach Chennai.

Some one please help me and tell what to do.



Title: Re: Need help with customs
Post by: saikat on May 21, 2014, 04:59:30 PM
Take a deep breath and ..... wait .

It will come ....




Title: Re: Need help with customs
Post by: ShyamStark on May 23, 2014, 01:37:11 PM
HI everyone

I ordered a Turnigy 9xr and a face plate for it .
Total Cost : $53
Shipping Method : Air Mail from Malaysia

The custom duty was 2100 INR

2100 for 3200 worth parcel is too high

Why are these people doing like this

Are they simply charging so much or they have some norms


In the slip in the parcel I found that the parcel can be sent back for reassesment . Is it worth sending ??


Title: Re: Need help with customs
Post by: asupan on May 23, 2014, 01:56:19 PM
Don't send it back. The custom duty is charged on product +shipping cost. Atleast you have got the Tx in hand. Enjoy it.

Regards
Asutosh


Title: Re: Need help with customs
Post by: Nithinraj Kotian on May 23, 2014, 03:11:59 PM
agree with Asutosh. don't send it back they might ask you WPC approval and import license. 


Title: Re: Need help with customs
Post by: ShyamStark on May 23, 2014, 03:17:36 PM
Ok.. Thank You

BTW is the duty high or this is what they usually charge for transmitters?


Title: Re: Need help with customs
Post by: Nithinraj Kotian on May 23, 2014, 03:28:31 PM
Normal duty is 30% but in your case it looks high.


Title: Re: Need help with customs
Post by: chintal on May 23, 2014, 03:40:05 PM
Its very high


Title: Re: Need help with customs
Post by: sanjayrai55 on May 23, 2014, 06:14:38 PM
Duty slabs are different for different products. Higher on electronics

Further, if it is under-invoiced to save duty, chances are high that after ascertaining the actual price (they check the web site) a penalty is imposed


Title: Re: Need help with customs
Post by: ShyamStark on May 23, 2014, 06:21:15 PM
Hi Sanjay

Hobbyking did not keep any invoice in my parcel
Only a Custom declartion slip with the total cost of the products was stuck

So is lack of bill the main reason for this high duty??


Title: Re: Need help with customs
Post by: genshed62 on May 23, 2014, 06:45:08 PM
hi
Good to know that there are such clubs in india too.
Had one doubt. Im relocating to India. Can I get my phantom 2 to india with me? Will I have to take clearance from customs or WPC??
Thanks
I had my Phantom and QX 350 along with radios seized at the airport customs office. Fined 5000Rs for attempting. 50 50 chance of being picked.


Title: Re: Need help with customs
Post by: VS511 on May 25, 2014, 01:23:12 PM
Hello everyone,

My package is still stuck at Mumbai Customs (>2 months). Two other people on this forum itself are in the same boat as me.

RC002578012MY (VS511)
RC001640861MY (manojswizera)
RC004030365MY (osbapat)

What are your recommendations? None of us have been able to visit the customs office. Should we get our packages cleared through an agent? My package doesn't contain anything objectionable whatsoever. Anyone who's had such an experience before?


Title: Re: Need help with customs
Post by: SideWinder on May 25, 2014, 01:53:39 PM
I dont think any agents can clear your parcel, because people have reported earlier that they can do that only with a consignment of certain a amount and weight. And I assume that your items are not that highly priced. Moreover parcel that once enters Indian Foreign Post cannot be handled by agents anymore as reported by some members earlier. You can still try your luck as there are 3 of you.

However if your agent knows someone on the inside and is able to help you out, that would be another story.

Frankly no one knows exactly whats objectionable and whats not. They have charged duty on my package which only contained a number of props, while a package containing esc's, receivers and FC's wasnt even opened!
Best bet try to find a clearing agent if you can, otherwise contact Customs since all of you live in Mumbai. 2 months is the max I would wait.


Title: Re: Need help with customs
Post by: ShyamStark on May 25, 2014, 02:04:53 PM
Hi everyone
   I ordered a parcel from HObbyKing in January
   As per the tracking its in Delhi Customs and still did not reach me
   
   I fought with the HobbyKing chat guy (twice everyday for a month) and they told that they are not able to track it properly.
   
   So I told them to return the money and they returned after 2 week ( fighting in chat everyday for the money)

Now I am least bothered about that parcel.

So in my opinion is worth contacting and screaming at the seller.


Regards
Shyam


Title: Re: Need help with customs
Post by: VS511 on May 25, 2014, 03:37:50 PM
@SideWinder Thanks for the reply. I have tried contacting customs through E-mail and phone and... have never received any response from them. I've been wanting to go to the post office but time hasn't permitted.

@Shyam I think that could work for us but honestly it's the customs who are at fault :banghead: :banghead:

Any other suggestions? Can you guys help us in getting these parcels cleared? If you live near Mumbai FPO or something :salute:


Title: Re: Need help with customs
Post by: dhruvafreak on May 26, 2014, 11:26:02 AM
Has MUMBAI Custom Department lost there Mind ?
Check this duty bill which they want me to pay for a 10$ ESC and heat shrink .
And they see 10,000 INR worth batteries .

(http://i1274.photobucket.com/albums/y438/dhruvafreak/10371957_791380170880308_731201154770636193_n_zps70628b12.jpg) (http://s1274.photobucket.com/user/dhruvafreak/media/10371957_791380170880308_731201154770636193_n_zps70628b12.jpg.html)
(http://i1274.photobucket.com/albums/y438/dhruvafreak/Mobile%20Uploads/IMG_20140526_104729_zpsneomyipn.jpg) (http://s1274.photobucket.com/user/dhruvafreak/media/Mobile%20Uploads/IMG_20140526_104729_zpsneomyipn.jpg.html)
(http://i1274.photobucket.com/albums/y438/dhruvafreak/Mobile%20Uploads/IMG_20140526_104757_zpskyu5xyyg.jpg) (http://s1274.photobucket.com/user/dhruvafreak/media/Mobile%20Uploads/IMG_20140526_104757_zpskyu5xyyg.jpg.html)
(http://i1274.photobucket.com/albums/y438/dhruvafreak/Mobile%20Uploads/IMG_20140526_104825_zpsb3i1z5kg.jpg) (http://s1274.photobucket.com/user/dhruvafreak/media/Mobile%20Uploads/IMG_20140526_104825_zpsb3i1z5kg.jpg.html)


Title: Re: Need help with customs
Post by: ShyamStark on May 26, 2014, 12:36:12 PM
WTH..... This too much...

@Dhruva: you should have tried sending it for reassessment.... 

Something should done against all these improper duty on RC Products..


Title: Re: Need help with customs
Post by: dhruvafreak on May 26, 2014, 01:51:46 PM
Nah actually I was not in city that time . I came to know today.


Title: Re: Need help with customs
Post by: osbapat on May 29, 2014, 07:52:50 AM
Hi,

I recd an email reply from customs after sending them requested documents throug email almost after 1.5 months. They are asking me WPC NOC for Syma S107G helicopter. Does anyone know if this helicopter has wpc type approval? Any help will be appreciated.

Rgards,
Omkar


Title: Re: Need help with customs
Post by: rockymunna on May 31, 2014, 11:51:39 AM
Oh my package got cleared from customs today ,thank you  :thumbsup:


Title: Re: Need help with customs
Post by: bowser on June 02, 2014, 02:33:26 PM
Hello everyone,

My package is still stuck at Mumbai Customs (>2 months). Two other people on this forum itself are in the same boat as me.

RC002578012MY (VS511)
RC001640861MY (manojswizera)
RC004030365MY (osbapat)

What are your recommendations? None of us have been able to visit the customs office. Should we get our packages cleared through an agent? My package doesn't contain anything objectionable whatsoever. Anyone who's had such an experience before?

Hi, I guess you can add my name also to this list :)

RF223840162SG (bowser)

I am from Hyderabad and my Syma F1 heli with 2.4GHz transmitter is stuck in Mumbai Customs since Apr 22nd. I also got a notice from them about needing WPC approval. I cannot go to Mumbai to get it cleared. Is there anyone who has a contact in Mumbai Customs who can help me get the clearance?

The tracking status does not say it has been detained. Only says it has been sent to customs. Is there still hope for me? I am thinking of sending customs a mail asking if it can be released by paying a fine. Is that advisable?


Title: Re: Need help with customs
Post by: nairitb on June 02, 2014, 04:21:28 PM
You can try contacting your nearest WPC office for type approval of your transmitter.


Title: Re: Need help with customs
Post by: vijai on June 02, 2014, 04:51:03 PM
The WPC site clearly states it doesnt require license to import 2.4ghz frequency radios. Why the HELL does customs do this!!! :banghead:

Edit: Just wondering is using wifi in India illegal without a license? Because my router reads 2.4Ghz wireless router  >:D


Title: Re: Need help with customs
Post by: aditya on June 02, 2014, 05:03:03 PM
2.4 Ghz is a license free band . But according to Indian Laws , every Imported Tx should be type approved (which declares power of Transmitter ) . Officially , Import license is also required for importing Tx-Rx. 


Title: Re: Need help with customs
Post by: vijai on June 02, 2014, 05:07:20 PM
But they should have stated clearly on the website! WPC website is all about licensing and importing. And look they even has 2 license free declarations for indoor and outdoor for 2.4ghz bandwidth. It kind of defends the purpose of those declaration say "No License needed for importing such items" and they say "IMPORTED tx should have a import license" although I agree on we must prove it has power lesser than allowed and that is why CE and FCC certificate is for... :banghead:


Title: Re: Need help with customs
Post by: nairitb on June 02, 2014, 05:35:16 PM
In 2.4GHz, you dont require license to USE it. But you'll need a license to IMPORT it. WPC FAQs clearly state that.

Q: If a particular product is exempted from license, still I need to notify WPC about it before use? Can I import the same without need of any license?       
       
A: If the product is not Type Approved, then it is required to inform WPC and obtain Type Approval from WPC. Import License is required from WPC to import any equipment, other than Broadcasting Reciver and TVRO System.


Title: Re: Need help with customs
Post by: vijai on June 02, 2014, 05:39:54 PM
Oh... Nice. I did not read that.. probably was happy seeing I dont need license and then dont want to destroy happiness. So ignored reading further :P
Anyway just noticed WPC office is in my city. Wanna know what I should do to get license and also approval?


Title: Re: Need help with customs
Post by: nairitb on June 02, 2014, 08:53:10 PM
You'll get details of procedure at the WPC office itself. Try to meet a high ranking officer. I have been trying to meet the officers at WPC office at my city. Found out that the office is closed since more then TWO YEARS!! No one knows why  :giggle:


Title: Re: Need help with customs
Post by: nairitb on June 02, 2014, 08:55:33 PM
The procedure as described at the website cant be followed by a normal individual as there are many many things required to which we dont have access. So you should ask a WPC officer first as to what individuals have to do for getting type approval.


Title: Re: Need help with customs
Post by: bowser on June 02, 2014, 11:35:50 PM
Unfortunately, there is no WPC office in my city (Hyderabad). Or I definitely would have tried to get the type approval.


Title: Re: Need help with customs
Post by: vijai on June 03, 2014, 08:56:41 AM
Sent them a mail. Hope they read it and respond before my parcel arrives (Actually thats today or tomorrow :D Already sent out to Chennai Airport Sorting Facility )


Title: Re: Need help with customs
Post by: nairitb on June 03, 2014, 09:14:07 AM
You can try at this address:

Wireless Monitoring Station/Regional Head Quarters(RHQ)
Officer-In-Charge, IIIrd Floor, Room No. 302,
Telecom Engineering Centre , Cherlapally,
Hyderabad-500380
Tel 27794504
FAX: 27794530


Title: Re: Need help with customs
Post by: vijai on June 03, 2014, 09:22:36 AM
I have chennai address which is 8KM from my home.

Engineer-In-Charge, SRHQ,
Kandanchavadi, IWMS Campus,
Chennai-600096
Tel 24960979
FAX: 24960235


Title: Re: Need help with customs
Post by: nairitb on June 03, 2014, 10:11:53 AM
Hyderabad address was for bowser  ;)


Title: Re: Need help with customs
Post by: vijai on June 03, 2014, 10:13:53 AM
Oh...sorry... :D


Title: Re: Need help with customs
Post by: bowser on June 03, 2014, 11:59:10 AM
Sent them a mail. Hope they read it and respond before my parcel arrives (Actually thats today or tomorrow :D Already sent out to Chennai Airport Sorting Facility )
What did you ask them? Did you get the WPC approval?

You can try at this address:

Wireless Monitoring Station/Regional Head Quarters(RHQ)
Officer-In-Charge, IIIrd Floor, Room No. 302,
Telecom Engineering Centre , Cherlapally,
Hyderabad-500380
Tel 27794504
FAX: 27794530
Thanks, I will try there. But I don't have much hope :(


Title: Re: Need help with customs
Post by: vijai on June 03, 2014, 04:31:51 PM
Just asked them I'm a individual trying to import a 2.4 ghz tx and rx to use for hobby and wanted to apply for license. Since their online registration is flunked, asked what are the alternatives for applying. As usual no reply and telephone rings for ever...


Title: Re: Need help with customs
Post by: jana.f22 on June 03, 2014, 09:19:22 PM
getting a reply from them is a big doubt vijai 8-). They wont even reply even if you go directly to wpc office.


Title: Re: Need help with customs
Post by: vijai on June 03, 2014, 09:35:26 PM
Hahaha... I too feel the same. Callled the engineer and even before I said the reason for calling, he interrupted saying call 190 call 190 dial 190 at the end. And the. Dialed that number and no response for 20-25 calls


Title: Re: Need help with customs
Post by: vijai on June 04, 2014, 08:55:57 AM
Finally Its pray time now....  8-)


Title: Re: Need help with customs
Post by: vara on June 05, 2014, 06:08:16 PM
Hello Friends,
Need help. I was booked an rc-heli WALKERA Mini via EMS speed post Banggood WALKERA Mini CP 6CH RC Helicopter With Devo 7 Transmitter. It was held by customs on 24-4-2014 today is 5-6-2014 . I have contacted customs officer lot of times they are simply telling we will we will release and so on :banghead:. Then finally I find customs broker number in online Mumbai  THREESTAR SOLUTIONS & SERVICES PVT. LTD . I have given all doc to that people to release that item.
Customs people are telling heli is band item in india and it contain remote control. The broker told me they are asking 10,000 bribe to release the item :-(.
RC-seniors could you please help the best way to get my item to release.
It rc-heli band item to india .>?
any one having good contacts with mumbai customs..?
Tanks in advance.

Regards,
Vara.


Title: Re: Need help with customs
Post by: vara on June 05, 2014, 06:16:08 PM
Hello Friends,
I am new to RC-World Need help. I was booked an rc-heli WALKERA Mini via EMS speed post Banggood WALKERA Mini CP 6CH RC Helicopter With Devo 7 Transmitter. It was held by customs on 24-4-2014 today is 5-6-2014 . I have contacted customs officer lot of times they are simply telling we will we will release and so on. Then finally I find customs broker number in online Mumbai  THREESTAR SOLUTIONS & SERVICES PVT. LTD . I have given all doc to that people to release that item.
Customs people are telling heli is band item in india and it contain remote control. The broker told me they are asking 10,000 bribe to release the item.
RC-seniors could you please help the best way to get my item to release.
It rc-heli band item to india .>?
Tanks in advance.

Regards,
Vara.


Title: Re: Need help with customs
Post by: vijai on June 06, 2014, 10:37:15 AM
I think the customs agent is trying to fool you taking your desperation as their advantage... customs people do know that nobody would pay 100%+ cost of the item as duty/bribe. I'd say go and visit the office if it's reachable and solve. But they surely gonna put in hefty duty. If you feel it's too much, talk to banggood if they would refund you the cost of heli if you send it back. If they agree, as customs to send it back to seller.


Title: Re: Need help with customs
Post by: jana.f22 on June 06, 2014, 12:21:23 PM
Actually the truth is remote controlled products like heli's are restricted  :banghead: in INDIA not banned. If you take a look into the DGFT website you can see that  http://dgft.gov.in/exim/2000/download-ftp1213.htm (http://dgft.gov.in/exim/2000/download-ftp1213.htm)    in restricted item check chapter 85.


Title: Re: Need help with customs
Post by: vijai on June 06, 2014, 05:44:15 PM
Sometimes, the Indian laws are too rubbish! I see millions of 2.4ghz 3 ch helis at many toy shops which are around 2000-3000. If its restricted, I dont know how there are so many being dumped and how they display it openly and with no issues?


Title: Re: Need help with customs
Post by: nairitb on June 06, 2014, 07:31:33 PM
Restricted item means it cannot be imported without an Import License. Import License for radio telecommunications products is supposed to be issued by WPC. But WPC officers are sleeping on it and dont reply to any enquiry regarding this.

I suggest you to register a complaint at http://pgportal.gov.in/Grievance.aspx (http://pgportal.gov.in/Grievance.aspx) against WPC (Department of Telecommunications) regarding these no-response attitude.


Title: Re: Need help with customs
Post by: jana.f22 on June 06, 2014, 10:30:54 PM
These wpc guys wont even reply if you go directly to office also. I have been there a couple of times they dont even bother to answer our question. Only thing they respond to is money that to through brokers and not directly. :hatsoff: to wpc.


Title: Re: Need help with customs
Post by: vijai on June 08, 2014, 09:30:52 AM
I guess I be quite untill I receive my parcel. Dont wanna piss the WPC and customs off while my parcel is with them :D


Title: Re: Need help with customs
Post by: bowser on June 08, 2014, 05:00:34 PM
I got fed up with them and asked them to return the parcel. I got a reply from them after asking for 3 days. They said they forwarded the return request "to the concerned officer for necessary action". Now I guess I will have to follow up till they actually return it.

If I get it shipped again through FedEx, is it guaranteed to reach me? Or will it again get stuck in Mumbai Customs?


Title: Re: Need help with customs
Post by: nairitb on June 08, 2014, 05:41:07 PM
If shipped by FedEx or any private courier, your parcel wont get stuck. But you'll be charged customs of 25-35% on declared parcel value.


Title: Re: Need help with customs
Post by: nairitb on June 08, 2014, 05:42:32 PM
Declared parcel value can be the value of the goods only or total of goods value+shipping cost. It depends what the sender writes in the customs declaration form.


Title: Re: Need help with customs
Post by: bowser on June 08, 2014, 07:20:55 PM
If shipped by FedEx or any private courier, your parcel wont get stuck. But you'll be charged customs of 25-35% on declared parcel value.

Any reason why it won't get stuck? Does it not go through the government customs office?


Title: Re: Need help with customs
Post by: nairitb on June 08, 2014, 10:16:38 PM
Yes you are right. The parcel is assessed by FedEx. FedEx calculates the duty themselves and pay the customs duty to govt on your behalf.


Title: Re: Need help with customs
Post by: vijai on June 11, 2014, 07:44:08 PM
Long live Chennai customs!!! :hatsoff: :bow:  My parcel has been released with no detention  ;D
The package contained:
1. Turnigy 9x mode 2 transmitter with tx and rx
2. Zippy flightmax 4000mAh 40C lipo
3. 20 x bullet connectors
4. Hobbyking ESC programming card

Parcel weighs 1.7KG and is $104 + $40 shipping. Parcel reached FPO on 04/06/14 and was released today (11/06/14) after 6 days. Probably I will get it delivered by tomorrow. Will let you all know the duty as soon as I receive it :D
Excited to gear it up and go for the maiden flight  (:|~ (:|~


Title: Re: Need help with customs
Post by: nairitb on June 11, 2014, 08:28:32 PM
Congratzzz  :thumbsup:


Title: Re: Need help with customs
Post by: Vinay Sahal on June 12, 2014, 01:44:26 AM
Customs people are more or less dumb people..the most important thing is that of u can get on your invoice description as a Tx RX and not transmitter...u can easily get out of all complications of WPC.


Title: Re: Need help with customs
Post by: vijai on June 12, 2014, 11:31:12 AM
Received it. Had to pay ₹2645 duty.
The package was so clean and no damage at all! Not even a single dent! It looks like it was just now packed. Hobbyking gave me some poor man's party poppers (the air filled packets used for packing) for me to celebrate! Sad that I dint know battery comes with a male and a female banana connector. I bought 2 male banana connectors before hand... Overall I'm very happy now :D


Title: Re: Need help with customs
Post by: docnayeem on June 12, 2014, 12:03:26 PM
Congratulations  vijai


Title: Re: Need help with customs
Post by: mihird on June 13, 2014, 10:29:55 PM
I have ordered Hubsan H320F FPV DIY Set Kit few days ago via regular airmail and it has been in customs for 7 days now.

Today I received "NOTICE OF CALL/CUM-SHOW CAUSE MEMO" from Ahmedabad FPO.

It's asking for following
1) Purchase invoice
2) Payment/transaction details
3) Copy of IEC, if any
4) Technical write up
5) Customs tariff no/HSN no
6) Duty exception notification no, it intended to claim
7) Declaration form under rule-10 of customs valuation 2007
8) End user certificate on company letter head
9) Something related to free sample, if declared as samples
10) PAN card
11) Declare value for assessment purpose if received as gift

There is no mention of WPC approval or anything.


As far as I know, seller have declared value of around $50, and marked as gift. I have mailed them to confirm what they have declared.


What should I do? Should I speedpost documents to them or wait for couple days? Some fellow members have suggested that contacting them will attract unintended duty.

And if I wait and they send parcel with insane duty invoice, what are my options?

Please advise.


Title: Re: Need help with customs
Post by: bowser on June 14, 2014, 10:45:20 AM
You need not send all those documents. There should be tick marks on the required ones only. Are there no tick marks on any of those options?

You can send the documents by email. I don't think you have to send physical documents.


Title: Re: Need help with customs
Post by: mihird on June 14, 2014, 12:07:24 PM
There is no tick mark and no email provided either

I have received total 2 letters - first came in regular mail in my postbox from customs office, 2nd came as registered mail from postal department informing that my shipment is detained by customs so they can not deliver it until it's released, so asking me to contact customs office.


Title: Re: Need help with customs
Post by: bowser on June 14, 2014, 08:42:29 PM
Send the scans of the documents that you received. Make sure your email to them is very polite.

As for my case, I have asked them to return the parcel to the sender. After following up with them politely for one week, they are finally returning it today. The tracking status got updated. Does anyone know what this means: "MUMBAI OFR SEA/SAL" in the Next Office column?


Title: Re: Need help with customs
Post by: mihird on June 14, 2014, 10:56:54 PM
Ok, I'll upload scans tomorrow.

Had you ordered multiple items and do you plan on splitting order in multiple next time?

I think SAL means Surface Air Lifted


Title: Re: Need help with customs
Post by: bowser on June 15, 2014, 01:29:52 AM
I ordered only one item. Next time, I will get it shipped by Fedex.

By the way, the email address of Mumbai Customs is pasnchmum@gmail.com

More contact details are on this page:
http://www.mumbaicustomszone1.gov.in/site/PAS.aspx (http://www.mumbaicustomszone1.gov.in/site/PAS.aspx)


Title: Re: Need help with customs
Post by: mihird on June 15, 2014, 01:33:59 AM
What was the issue with your parcel? Duty or WPC certificate?


Title: Re: Need help with customs
Post by: bowser on June 15, 2014, 01:58:51 AM
They wanted WPC approval. I checked on the WPC website to see if my transmitter model was already approved but it was not.


Title: Re: Need help with customs
Post by: manojswizera on June 16, 2014, 11:08:07 AM
for my case, I have asked them to return the parcel to the sender. After following up with them politely for one week, they are finally returning it today. The tracking status got updated. Does anyone know what this means: "MUMBAI OFR SEA/SAL" in the Next Office column?
I also contacted them, they told the return of the parcel will be through sea route


Title: Re: Need help with customs
Post by: vara on June 16, 2014, 04:11:40 PM
Hello Friends,
Mine is walker minicp it was listed in WPC NOC. Customs was held my cargo and asking for NOC it is in the list of transceivers how to show the customs for this NOC. Can please help me with this.
Thanks in Advance.

Regards,
Vara.


Title: Re: Need help with customs
Post by: aman1256 on June 16, 2014, 05:43:20 PM
Well hey I think you will have to contact WPC about it man I think you should contact the Mumbai office
:)


Title: Re: Need help with customs
Post by: aman1256 on June 16, 2014, 05:49:52 PM
Well sea route is gonna take much time I think


Title: Re: Need help with customs
Post by: vara on June 16, 2014, 05:52:16 PM
Thanks for your quick replay. How to download the NOC from wpc for my item. I have register inhttp://210.212.79.13/udefault.asp with my user name and password. and able to see the manufacture in the list. but not able to download and how to show the NOC for Mumbai customs.?
Expect users can you please help me. or can you please provide me direct pdf or send mail to my mail id.
mine is walker min cp with devo7 transmitter.

Thanks you,
Vara.


Title: Re: Need help with customs
Post by: aman1256 on June 16, 2014, 06:00:13 PM
Well Have you registered in WPC there should be options somewhere to download some documents there I think you can get it
Well all Futaba transmitters are approved I think there are approval letters for it
Well I just heard so I think you should register first then search in that website


Title: Re: Need help with customs
Post by: vara on June 16, 2014, 06:14:36 PM
I have already register with my user name and password. but i am not able to download the NOC from WPC web site for my item micp walkera devo7 or any of the item in listed.

Regard,
Vara.


Title: Re: Need help with customs
Post by: aman1256 on June 16, 2014, 08:04:54 PM
I see well then I think I will have to search for some things I hope that users will have a solution to this as me too new here
I am also searching for you
Regards,
AMan


Title: Re: Need help with customs
Post by: vara on June 20, 2014, 10:39:15 AM
Congrats  you are lucky!!! :)
Still i am having issue with customs :( . I called Mumbai customs every day and they are asking me lot of documents and i have  msubmitted all documents and finally they asked me NOC from WPC. I called so many times to WPC dept.. no one picking my calls finally lucky one person was picked up my call and they told me why customs asking NO from WPC 2.4GHZ it is no licensing product.
Finally i have follow the below steps to get the NOC.
register,login and go to import of equipment,select transceiver,next select equipment,next select Guangzhou Walkera Technology  (manufacturer) WK-2042, i find the answer there. get a copy show it to custom wallahs my transceiver in the list still they are troubling me they don't have curtsey :banghead:. This is my experience with customs finally i reliage  i was wasted my time and money with customs :banghead: I told them if it is restricted item please send it back to seller and i will get my money back but they not hearing my words and send back to seller. Might be they are given this item to their children ;-).
i don't know why they are behaving like this. I don't know when India will be change with corrupted people.

Regards,
Vara
+9949640993

.


Title: Re: Need help with customs
Post by: Rcproduct on June 20, 2014, 11:09:41 AM
Hi,

vara

Customs is a BIGGEST corrupted Department in Indian Government..

So we can't expect any good things with this Department.

if they are release any of our parcel than we are lucky in this case...

they only need Vitamin "M" ...


Title: Re: Need help with customs
Post by: aman1256 on June 20, 2014, 12:25:03 PM
Well Hey rc product I agree with you actually my cousin is in this hobby and one time his futaba radio got stuck well when he gone to customs the custom officer took him outside and asked 3 green notes of 500 and said I will give you radio now only well they are so corrupt man CORRRRRRRUPPPPPPPPPPT
I AGREE THEY ONLY NEED VITAMIN MMMMMMMMMMMMMMMM


Title: Re: Need help with customs
Post by: Rcproduct on June 20, 2014, 12:37:52 PM
Hi,

If we need to solve this issue than we must need take legal action against this activity.

we can file a complain on Vigilance / Complaints - CBEC.

they can look into our case if we file a complain and need to provide some proof of illegal activity.

b'coz if we will not take any action against this then it will raise automatically.

Thanks

 :hatsoff: By Rcproduct.in



Title: Re: Need help with customs
Post by: aman1256 on June 20, 2014, 12:43:14 PM
well I agree with you man but my brother took action about it and it was taken and he didn't accept that parcel it was sended back to towerhobbies and then he got his money back in 17 days
well I hope the custom officer will charge somebody anything


Title: Re: Need help with customs
Post by: vara on June 20, 2014, 02:07:40 PM
I am from Hyderabad but the parcel is in Mumbai. I have given my all doc to one of customs broker in online. he wasted one month time and finally he told me they are not releasing your parcel and asking 10k for bribe to clear :(

Regards,
Vara.


Title: Re: Need help with customs
Post by: Rcproduct on June 20, 2014, 02:10:40 PM
don't pay any of bribe to them...

he is laying to you...

maybe he is misguide to you...


Title: Re: Need help with customs
Post by: vara on June 20, 2014, 02:17:37 PM
Can you please guide me how to get my parcel release ? One of my friend will go Mumbai next month july i will give all docs to them.
will it work ..? because they are wasting their time .. actually he went 2 months back first they asked fine 700 :Rs: he is was ready to pay that money then they where told we will not give you and we will send a latter via postal. and was resived a latter form them to submit below docs .
1)Import/Export Code no ( IEC- 010000005 personal use only not for commercial RC helicopter PI967  )
2)Commercial Invoice / Catalogue / Price List ( I have attached a hard copy of latter )
3)Purpose of Import / Export          (This item is for  playing  Indore gaming)
4)Proof of payment / Remittance  ( I have attached a hard copy in the latter)

sent via EMS speed post two times but no luck   :(
is there any way or can i forgot about the item.

Regards,
Vara.


Title: Re: Need help with customs
Post by: aman1256 on June 20, 2014, 09:57:12 PM
Well vara actually I think they are trying to take out more money from you if you don't mind can i have your tracking number i would like to track it man
Then we will see what can be done
Regards,
Aman


Title: Re: Need help with customs
Post by: vara on June 20, 2014, 10:01:11 PM
Here is my EMS track number EM801372549SG. Please forward me if you have NOC latter from WPC

Regards,
Vara.


Title: Re: Need help with customs
Post by: aman1256 on June 20, 2014, 10:10:51 PM
Well my friend seems to me like it would go again in office of exchange
then they may send it to the domestic location that is your nearest post office but you know patience is necessary here
I know its been 2 months
Well did you call Mumbai foreign post office
Of Which only deals With EMS Packages
Here is the number surely talk to them
Articles with Tracking Numbers prefixed with EE, EM are dealt by the Speed Post Centre, Santacruz, Mumbai-400099

 Office Address :
 International Speed Post (EMS) Centre,
 Near Santacruz Domestic Airport,
 Opp- Sahara Star Hotel, Mumbai-400099.
 Telephone Numbers : 022-26156125, 26156648,26156703
 email :spc.mumbai@indiapost.gov.in


Title: Re: Need help with customs
Post by: vara on June 20, 2014, 10:21:13 PM
Hi Friend,
Thanks for your update. I don't know how your are checking, here is the status updated i saw below link
http://www.17track.net/en/result/post.shtml?nums=EM801372549SG. (http://www.17track.net/en/result/post.shtml?nums=EM801372549SG.)
It was held by customs on 24/4/2014. I have checked with EMS Mumbai here is the update from them
Our apologies, customs issues and regulations are outside of the control of EMS Mumbai.
Regards,
INT INW                                                                                       
EMS ENQUIRY

I am from Hyderabad not from Mumbai.


Title: Re: Need help with customs
Post by: vara on June 20, 2014, 10:25:29 PM
It is very helpful for me if any one can provide NOC from WPC latter for 2.4ghz transmitter.

Regards,
Vara. 


Title: Re: Need help with customs
Post by: aman1256 on June 20, 2014, 10:34:54 PM
Hey I understand mate
I have checked Here
http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=EM801372549SG&Submit=Submit (http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=EM801372549SG&Submit=Submit)


Title: Re: Need help with customs
Post by: vara on June 20, 2014, 11:33:19 PM
thx


Title: Re: Need help with customs
Post by: aman1256 on June 21, 2014, 03:04:40 PM
searched but didn't get mate I am trying more
Regards,
Aman


Title: Re: Need help with customs
Post by: raja_mastana on June 21, 2014, 06:07:18 PM
I went to Mumbai FPO today and met a customs officer. They told me 2.4Ghz tx/rx is not an issue. Anything above this range is a problem.


Title: Re: Need help with customs
Post by: vara on June 21, 2014, 06:16:56 PM
Hi Friend,
My item was held by customs Mumbai not releasing my parcel could you please help me. they are asking NOC for WPC . for last 3 months i trying get the solution :(

Regards,
Vara


Title: Re: Need help with customs
Post by: raja_mastana on June 21, 2014, 06:54:04 PM
If they are asking for NOC from WPC, then I am not sure why.
You can email them and check isn't 2.4ghz free to use in India? See what is their reply.

In my case, I received a call letter from customs, hence i had gone there. They told me 2.4Ghz was ok to use.


Title: Re: Need help with customs
Post by: vara on June 21, 2014, 07:12:42 PM
Did you received your parcel from customs ..?


Title: Re: Need help with customs
Post by: raja_mastana on June 21, 2014, 07:18:12 PM
Yes, but mine did not contain any Tx or Rx
Just some heli spare parts


Title: Re: Need help with customs
Post by: maxmus on June 28, 2014, 08:32:32 PM
Hi,
I ordered RC quadcopter Syma x5c from china based website. It has arrived in Mumbai on 15th June but still showing the status  "Send item to customs (Inb)" It's nearly 2 weeks in Mumbai custom office. Is this normal? Is it stuck in custom?

Should I wait OR.. Should I contact custom office OR... Should I call the site customer care service and tell them to follow-up with shipping company.

Please suggest guys. following is the tracking link

http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=RY900367457SG&Submit=Submit (http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=RY900367457SG&Submit=Submit)

Tracking number RY900367457SG


Title: Re: Need help with customs
Post by: vara on June 28, 2014, 11:00:11 PM
Hi Friend,
As per my experience dealing with customs is very difficult. My item was held by customs on 24/4/2014 still with customs Minic-cp with Transmitter. I have wasted my time with customs. If you pay via paypall better to raise with dispute with seller. don't wast your time and money with customs

Regards,
Vara.


Title: Re: Need help with customs
Post by: maxmus on June 29, 2014, 12:13:50 AM
Hi Vara,

Do you mean I should forget abt delivery and ask for refund?

one of the post here shows the buyer showed the FCC document list to custom officer and he got convinced.

http://www.rcindia.org/rc-general-topics/technical-spec-of-2-4ghz-blitzrcworks-tornado-3d-aerobatic-rtf-1766/msg16432/#msg16432 (http://www.rcindia.org/rc-general-topics/technical-spec-of-2-4ghz-blitzrcworks-tornado-3d-aerobatic-rtf-1766/msg16432/#msg16432)

The transmitter with syma x5c quad is also of 2.4GHz... so should I try my luck or just ask for refund.


Title: Re: Need help with customs
Post by: vara on June 29, 2014, 04:31:45 PM
Hi Friend,
As per my experience i am telling they will not release. I have done all the ways and submitted 2.4GHZ is allowed in India wpc site. Finally they asked EQUIPMENT TYPE APPROVAL from WPC dept  :banghead:.
Try your luck . but don't wast your time. I wasted lot of time and money for this still they haven't released.
If you have any friends or relatives in WPC Delihi you will get your cargo. Other wise forgot abt your cargo.

Regards,
Vara.


Title: Re: Need help with customs
Post by: bowser on June 30, 2014, 12:03:21 AM
Hi maxmus, luckily you are in Mumbai. You can probably go to the customs office and try to get it released. Most probably you will have to pay a bribe.

Or you can ask them to return the parcel.


Title: Re: Need help with customs
Post by: maxmus on June 30, 2014, 12:27:09 AM
Yes, I was also thinking to visit the custom office. Currently I have took this issue to the shopping web site and asked them to get in touch with the shipping company. I guess shipping company will have some contacts with custom as they are regularly dealing with them.

If things go smooth then it's fine otherwise I will ask them to return it and ask for refund.


Title: Re: Need help with customs
Post by: vara on June 30, 2014, 02:23:18 PM
Please update me what happens in your case. My cargo also with Mumbai customs.

Regards,
Vara.


Title: Re: Need help with customs
Post by: kausha on June 30, 2014, 03:26:56 PM
I am visiting Mumbai customs tomorrow for my package. Some wants to give me a company ?


Title: Re: Need help with customs
Post by: maxmus on June 30, 2014, 03:32:38 PM
Hi,

I have found two documents on WPC site stating that "no licence required for use of low power Equipment in the frequency band 2.4 GHz to 2.4835 GHz" these files are attached. Will this work for custom babu...

Meanwhile I had conveyed the massage to shopping site and they are ready to refund if I return the parcel.

Please check the attached files and suggest if I need any other documents.


Title: Re: Need help with customs
Post by: maxmus on June 30, 2014, 03:38:47 PM
Hi kausha, Do u hv any experience with our custom office.


Title: Re: Need help with customs
Post by: vara on June 30, 2014, 03:40:42 PM
They will not agree with that. They need EQUIPMENT TYPE APPROVAL from WPC department. anyway check your luck.


Title: Re: Need help with customs
Post by: maxmus on June 30, 2014, 03:56:52 PM
Thanks Vara,


Title: Re: Need help with customs
Post by: kausha on June 30, 2014, 04:51:31 PM
Yup, i have by now visited their office 5-6 times. Nothing you think of will work, just contact WPC Delhi or give in writing to the customs to have your parcel returned but i am pretty sure your package won't ever meet its sender.


Title: Re: Need help with customs
Post by: vijai on June 30, 2014, 07:53:04 PM
As far as my experience goes, chennai customs are generally good in case of radio. My radio reached with no hassles with duty (which means they do know there is a radio in). A person known to me have also imported a 9x and then again a 9x receiver in a separate parcel both reached safely with no duty on receiver but standard 30% on radio.


Title: Re: Need help with customs
Post by: maxmus on July 01, 2014, 04:39:13 PM
You were right Vara! Yesterday I received a notice of show cause memo from custom office asking Invoice and WPC Type Approval.

I searched on the web and found that EQUIPMENT TYPE APPROVAL  is required even if the product is de-licensed. And It takes more than 5 months to get it and in some cases the time is 1 year.

Did any one got EQUIPMENT TYPE APPROVAL? I wonder how it looks like.

--------------------------------------------------------------------------------------------
read this thread for more details
http://www.rcindia.org/radios-and-receivers/important-new-guidelines-by-indian-customs-for-radio-controllers/ (http://www.rcindia.org/radios-and-receivers/important-new-guidelines-by-indian-customs-for-radio-controllers/)


Title: Re: Need help with customs
Post by: hellfire on July 01, 2014, 07:54:44 PM
The 9x is already type approved,one needs to go to WPC office and ask them a copy of approval letter,some one should do that and share it with the RC community.

WPC in chennai is don't bother to pick up the phone.The WPC bangalore on the other had do respond but they say only chennai office gives WPC NOC and ETA(equipment type approval).

The 9XR doesn't even need a type approval since there is no radio module (by default).But since the 9XR box mentions the word 2.4ghz one needs to prove to the customs that there is no module in it.


Title: Re: Need help with customs
Post by: vara on July 01, 2014, 08:02:11 PM
How can we resolve this issue ..? If any one from local person will help on this issue.
I appreciate if any one can help on this issue. I know it is very difficult to get it. don't mind. :)

Regards,
Vara.


Title: Re: Need help with customs
Post by: n123 on July 05, 2014, 11:29:02 PM
I am planning to purchase the following RC plane which has a 2.4GHz radio control etc. The plane is very light weight and small and costs around $90. Shipping is around $120 using UPS International Expedited (may be delivered in 5-7 days). I am shipping this to Mumbai. I just wanted to know if there will be any customs duty that I need to pay? Any help/experiences would be really helpful.

http://www.hobbyzonerc.com/Products/Default.aspx?ProdId=HBZ4900 (http://www.hobbyzonerc.com/Products/Default.aspx?ProdId=HBZ4900)


Title: Re: Need help with customs
Post by: kausha on July 06, 2014, 09:59:05 AM
Good that you enquired now or else you would have been real sad afterwards. Of course, don't order anything which has 2.4ghz radio in it, it is destined to get detained. Better is to import by DHL.


Title: Re: Need help with customs
Post by: n123 on July 06, 2014, 10:57:36 AM
Good that you enquired now or else you would have been real sad afterwards. Of course, don't order anything which has 2.4ghz radio in it, it is destined to get detained. Better is to import by DHL.

Thank you. In the forums I see that 2.4GHz radios are ok to import right? So it is a specific problem with UPS vs DHL?


Title: Re: Need help with customs
Post by: rcrcnitesh on July 06, 2014, 11:29:14 AM
Why do you need to buy a champ from foreign when you can get skysurfer rtf from rcbazaar which includes a rcb6i, lipo, charger, motor, four servos, 30amp esc and the airframe itself. You can use all pf these items in your future plane too which is a good thing. It`s a little dificult in the champ also it will take months to ship and the customs problem too so better go for skysurfer which is 10k another good option is buy an rcb6i from rcbazaar which qill cost max 3.2k including shipping and an lipo life charger from rcdhamaka which will cost max 700 including shipping and call rcforall guys if they can arrange an mr. Moss combo without an radio and an charger ehich will cost max 3.5 k including shipping so the total is 7.4k and no tension of customs and shipping delays also you can usr these components in your future plane.


Title: Re: Need help with customs
Post by: n123 on July 06, 2014, 12:02:08 PM
Why do you need to buy a champ from foreign when you can get skysurfer rtf from rcbazaar which includes a rcb6i, lipo, charger, motor, four servos, 30amp esc and the airframe itself. You can use all pf these items in your future plane too which is a good thing. It`s a little dificult in the champ also it will take months to ship and the customs problem too so better go for skysurfer which is 10k another good option is buy an rcb6i from rcbazaar which qill cost max 3.2k including shipping and an lipo life charger from rcdhamaka which will cost max 700 including shipping and call rcforall guys if they can arrange an mr. Moss combo without an radio and an charger ehich will cost max 3.5 k including shipping so the total is 7.4k and no tension of customs and shipping delays also you can usr these components in your future plane.

Thank you so much. I am very new to RC planes and was looking for a good beginner plane for my son (9 years old). Can you please provide me a link to the Skysurfer RTF? There are many in the rcbazaar so getting confused.


Title: Re: Need help with customs
Post by: dhruvafreak on July 06, 2014, 12:16:18 PM
Here you go
http://www.rcbazaar.com/products/1301-sky-surfer-v3-ready-to-fly-with-transmitter-lipo-charger.aspx (http://www.rcbazaar.com/products/1301-sky-surfer-v3-ready-to-fly-with-transmitter-lipo-charger.aspx)

This is RTF model (Ready to fly )



Don't forget to get a simulator
http://www.rcbazaar.com/products/810-avionic-integrated-simulator.aspx (http://www.rcbazaar.com/products/810-avionic-integrated-simulator.aspx)

Also do a bit research about pre-flight checks before your maiden .



Title: Re: Need help with customs
Post by: n123 on July 06, 2014, 12:31:28 PM
Thanks so much. One more dumb question. Is this simulator controlled using the actual Radio control?


Title: Re: Need help with customs
Post by: rcrcnitesh on July 06, 2014, 12:32:35 PM
Yes it does.


Title: Re: Need help with customs
Post by: n123 on July 06, 2014, 12:34:56 PM
Yes it does.
Thank you!


Title: Re: Need help with customs
Post by: rcrcnitesh on July 06, 2014, 12:43:41 PM
Would like to inform you that your neck will pain flying this model as it will fly for 45 minutes with the current setup!!!! you can also improve the flying time with a better battery. One more thing just buy another motor and you can almost make any plane you want with this setup not the case with a champ.


Title: Re: Need help with customs
Post by: n123 on July 06, 2014, 08:50:55 PM
Not a problem  :) I used to fly kites for hours together. Hope that experience will help me here.


Title: Re: Need help with customs
Post by: rcrcnitesh on July 06, 2014, 09:01:12 PM
Best of luck.
Buy that simulator dongle and install phoenix rc and fly the multiplex easystar both are like the same thing.


Title: Re: Need help with customs
Post by: Getsammy on July 06, 2014, 10:17:11 PM
I ordered orange module for my 9xr. Now it's in mumbai customs. They are asking for WPC approval. does module requires approval?


Title: Re: Need help with customs
Post by: hellfire on July 06, 2014, 10:22:54 PM
I ordered orange module for my 9xr. Now it's in mumbai customs. They are asking for WPC approval. does module requires approval?
Yes it needs WPC approval.

Did you order it via EMS shipping or air mail shipping .


Title: Re: Need help with customs
Post by: Getsammy on July 06, 2014, 11:42:52 PM
I ordered it via airmail.
So what should be my next step ? What if I do not reply to their letter?


Title: Re: Need help with customs
Post by: bowser on July 11, 2014, 06:42:20 PM
If you do not reply they will most probably confiscate and destroy it.


Title: Re: Need help with customs
Post by: n123 on July 11, 2014, 08:56:05 PM
One more question. How much high (feet) the Sky Surfer v3 can go?


Title: Re: Need help with customs
Post by: rxchandu on July 15, 2014, 07:35:28 PM
Hello,
        I ordered two items from hobbyking and both of them seem to take long time to come. my first parcel seems to have cleared customs and its say

6/28/2014 10:10:36 AM   INDIA   CHENNAI (MADARS) AIR   Send item to domestic location (Inb)   Air   BANGALORE SUB FGN POST      
7/1/2014 3:26:07 PM   INDIA   BANGALORE SUB FGN POST   Send item to domestic location (Inb)   Air   CRC BANGLORE STG TD

what is that CRC? i went to b'lore custom office they told its cleared and forwarded. from last 15 days it had no movement.

my second order seems to be stuck in chennai for some time. is this normal? the tracking says this

7/10/2014 7:16:16 AM   INDIA   CHENNAI (MADARS) AIR   Receive item at office of exchange (Inb)   Air   CHENNAI AIRPORT SORTING OFFICE      
7/10/2014 8:13:22 AM   INDIA   CHENNAI (MADARS) AIR   Send item to domestic location (Inb)   Air   BANGALORE SUB FGN POST

any help will be appreciated.

thanks


Title: Re: Need help with customs
Post by: Getsammy on July 15, 2014, 09:26:35 PM
You might have read posts under this topic. Except tx rx parcels from hobbyking take approx 25 to 30 days. Have patience.  If it is cleared from customs it will reach u in 7 days.   They don't upadate any status once it is cleared by customs.


Title: Re: Need help with customs
Post by: MKARTIKGANDHI on July 21, 2014, 12:52:50 PM
what is it exactly
"wpc type approval"??


Title: Re: Need help with customs
Post by: desachristopher on July 21, 2014, 01:28:30 PM
plz check the back pages of this thread, u'll find all d answers


Title: Re: Need help with customs
Post by: Vishwanath1310 on July 24, 2014, 04:14:16 AM
Hello friends, I have ordered Hubsan h107L from Tmart and now it is with customs officers, Mumbai. They send me a letter asking for submitting WPC Type approval.
Can You guys please help me out to fix this problem  :banghead: >:(

Thank you


Title: Re: Need help with customs
Post by: SideWinder on July 24, 2014, 10:43:11 AM
Hi Vishwanath, if you can take some time, and go through previous pages of this thread, you will find that no individual has successfully been able to get a WPC Type approval. So what you can do is send, all the remaining documents requested and try to explain them that its a toy...blah...blah. Its hard to reason with them, but you got to try :)


Title: Re: Need help with customs
Post by: niteenk on July 24, 2014, 05:01:00 PM
I just wanted to know if I order tx/rx from rcdhamaka will it get stuck into customs? Sharing any prior experience will make things clear to me.
meanwhile I will try to call rcdhamaka folks to get more clarity.

thanks,
Niteen


Title: Re: Need help with customs
Post by: iamahuman on July 24, 2014, 05:14:41 PM
RCD is based in Bangalore. You will not face any customs issues on items they have in stock in their store.


Title: Re: Need help with customs
Post by: Mjet on July 24, 2014, 07:14:56 PM
No, there is no custom duty on purchase from RCD. Only local tax is applicale and material will reach safely to you.


Title: Re: Need help with customs
Post by: gunnu on July 27, 2014, 10:43:04 PM
hello sir i m going to order helicopter kir 450 v2 worth 62$ . free shipping . plz tell me do i hav to pay custom tax..


Title: Re: Need help with customs
Post by: catchkumar on July 31, 2014, 06:31:32 PM
Team,

Thanks to this wonderful forum for all the info.
I wanted to get in RC & ordered a Tx from hobbyking which is stuck in customs. Too late a realization now on how difficult to have it reach you after detailed reading here.

Any help will be greatly appreciated to help get my order delivered @ Bangalore.
Below is the extract of the current status which is stuck for over 10 days now with no update from various tracking websites -

Tracking Number - CQ302523975SG

As per speedpost.sg
21/07/2014 12:34       Held by Customs at Destination   
21/07/2014 12:29       Received at Destination Transit Centre   
19/07/2014 15:17       Handover to Airline   
19/07/2014 13:19       Processing at Air Transit Center   
17/07/2014 09:33       In processing centre   
15/07/2014 21:04       Acknowledged at Transit Centre   
15/07/2014 19:20       Pending shipment from Merchant/Shipper

As per All track - http://www.17track.net/en/result/post.shtml?nums=CQ302523975SG (http://www.17track.net/en/result/post.shtml?nums=CQ302523975SG) the last status is -
2014-07-21 12:34, INDIA, MUMBAI FOREIGN POST OFFICE, Send item to customs (Inb), Air
2014-07-21 12:29, INDIA, MUMBAI FOREIGN POST OFFICE, Receive item at office of exchange (Inb), Air

As per http://ipsweb.ptcmysore.gov.in/ipswebtracking/ (http://ipsweb.ptcmysore.gov.in/ipswebtracking/)
Local Date and Time   7/21/2014 12:34:48 PM     
Country                   INDIA   
Location                   MUMBAI FOREIGN POST OFFICE         
Event Type           Send item to customs (Inb)   
Mail Category           Air
Next Office                   BANGALORE SUB FGN POST

Request all in the forum to guide & help me to get started with my hobby.

Regards,
Kumar


Title: Re: Need help with customs
Post by: hellfire on July 31, 2014, 09:31:36 PM
Do not call the post office or customs just be patient . Respond to them only after they send you a letter .

As of now its not yet stuck in customs according to ipsweb.


Title: Re: Need help with customs
Post by: MKARTIKGANDHI on July 31, 2014, 09:38:16 PM
one of my rc helicopter has been held at customs due to wpc approval but decided not to go for an approval after seeing that lote of people tried to get the clearence but failed to get approval so i told them to return the percel to origin

custom department says

"Your RTS request is under process  it will take one or two days to issue RTS advice to the Post office "

what are the chances of my parcel actually makes all the way to origin country

so they really return the parcel or they just say so ???? {:)} 


Title: Re: Need help with customs
Post by: catchkumar on July 31, 2014, 10:42:39 PM
Thanks Fire, it will also help if you can advice how long i should wait before calling or mailing them.

Regards,
Kumar


Title: Re: Need help with customs
Post by: hellfire on July 31, 2014, 10:50:51 PM
You can wait another week.

Which tx and rx did you order from hobbyking.


Title: Re: Need help with customs
Post by: catchkumar on July 31, 2014, 11:43:42 PM
I ordered a Turnigy 9ch along with a back-light panel Mode 2.
 :banghead: I really should have read through all the posts here before ordering.

Praying that my hard earned money will not vanish with the customs.  :'(


Title: Re: Need help with customs
Post by: chintal on August 01, 2014, 01:32:35 AM
I hope you receive your parcel
Radios are available locally
Please try and buy them from a lhs
(I dont mean to advertise my store its an advice)
Why take chances if it is available locally and good prices ?


Title: Re: Need help with customs
Post by: catchkumar on August 01, 2014, 04:06:18 PM
I hope you receive your parcel
Radios are available locally
Why take chances if it is available locally and good prices ?

Thanks for your wishes Chintal.
I wanted to invest in bits & thought i will first get a Tx, use it on a simulator & the following month maybe a trainer however its all gone bad with the customs menace now.

I completely agree with you on buying from Local shops. Late realization :-(.


Title: Re: Need help with customs
Post by: chintal on August 01, 2014, 04:55:04 PM
If their is any help that you require from my side please let me know i would be happy to help


Title: Re: Need help with customs
Post by: linked on August 01, 2014, 05:33:38 PM
Hello,

I placed an order on HK and they have shipped through malaysia two days back. I cannot track the parcel.
After reading various posts here...i've tried my luck on ips tracking and pos malaysia too. But its not working till now.

Is there any other tracking site? Did i miss any post?

Please help.

Thank you. 


Title: Re: Need help with customs
Post by: Nithinraj Kotian on August 01, 2014, 09:04:22 PM
It takes minimum 10days to update.


Title: Re: Need help with customs
Post by: catchkumar on August 03, 2014, 10:58:05 AM
Thanks Chintal.
Its another week now & there is no status update post 21st July.
Kindly advice if i need to call the Bangalore office or the Mumbai one.

Regards,
Kumar


Title: Re: Need help with customs
Post by: chintal on August 03, 2014, 11:43:53 AM
Dont contact them wait untill the parcel arrives or they contact you
If u are lucky u might receive  the  parcel
I hope you do get it

Regards
Chintal
Rcmumbai.com


Title: Re: Need help with customs
Post by: Getsammy on August 03, 2014, 12:51:05 PM
In my case I ordered orange module and rx set. It s stuck in customs. They sent me a show cause notice for importing tx module. I replied with all details except wpc approval.  They insisted on wpc approval. Last email communication happened a month back. And I am sure not to get it released from them now. So it's better to get tx rx from lhs.


Title: Re: Need help with customs
Post by: chintal on August 03, 2014, 12:59:35 PM
If they contacted you they will not dispatch your parcel until u send a approval


Title: Re: Need help with customs
Post by: bowser on August 05, 2014, 04:37:05 PM
When I asked Mumbai Customs to return my helicopter, I also got this reply from them. But the tracking status did not get updated. After waiting for a few days, I sent them polite reminders every day and they finally returned it after a a week. The tracking status got updated.

But their return shipping method must be very slow, probably by sea. My parcel was returned on Jun 26th but till today the seller has not received it.


Title: Re: Need help with customs
Post by: nikhil1988 on August 07, 2014, 06:40:51 PM
Hello guys. I am new to this forum.
Recently I ordered V977 from Banggood.com which was detained at customs for WPC noc.
I could not get the noc and its still stuck in customs.

We really need to list all the Type approved models here, so that it becomes easier for us to decide what to import.


Title: Re: Need help with customs
Post by: catchkumar on August 08, 2014, 12:17:08 PM
Team,

Thank you all for your valuable suggestions. Especially to Chintal.
I did receive my parcel yesterday, had to pay about Rs. 900/- towards customs.
All set to fly :-) on the SIM

Regards,
Kumar


Title: Re: Need help with customs
Post by: chintal on August 08, 2014, 02:50:15 PM
Most welcome
I am glad you received it


Title: Re: Need help with customs
Post by: nikhil1988 on August 10, 2014, 12:37:47 AM
Good you recieved.. Mine is still stuck with customs


Title: Re: Need help with customs
Post by: linked on August 10, 2014, 10:02:21 AM
Thank you Anwar sir. It is clear that shipment will take 20days to reach. But is there any possibility that they send the package to a different location which is far away from destination?
I live in Kolkata, WB. According to tracking sites, the parcel has been sent to Kochi.


Title: Re: Need help with customs
Post by: aditya on August 10, 2014, 11:42:40 AM
Don't worry..  :)
Your shipment coming by Malaysia post so will be shipped through Kochi to you.


Title: Re: Need help with customs
Post by: linked on August 10, 2014, 02:40:56 PM
Thank you.  :hatsoff:

I thought it was lost.  :)


Title: Re: Need help with customs
Post by: Nik on August 12, 2014, 01:20:19 PM
Hi friends i need a help with customs,
i ordered a Tx Rx and muiltiwii control board from hk on 22 july, parcel was shipped from hk. i track my parcel id.
now the problem is it reached to a india and held at a customs. now my current status is show is "Held by Customs at Destination" .
SO NOW WHAT TO DO ?
i am from mumbai.


Title: Re: Need help with customs
Post by: Nik on August 15, 2014, 07:17:34 PM
hi friends,
any one can tell me where is the custom office in mumbai ?
because my parcel held in custom .. and its location show on tracking id  is "MUMBAI FOREIGN POST OFFICE".
why they held my parcel in custom ?


Title: Re: Need help with customs
Post by: rex on August 18, 2014, 12:52:49 PM
I have a parcel to be received
But its not coming tracking as following
2014-07-30 11:06, INDIA, DIMC NEW DELHI 110002, Send item to domestic location (Inb), unknown
2014-07-26 16:55, INDIA, DIMC NEW DELHI 110002, Record item customs information (Inb), unknown
2014-07-26 16:54, INDIA, DIMC NEW DELHI 110002, Return item from customs (Inb), unknown
2014-07-26 16:54, INDIA, DIMC NEW DELHI 110002, Record item customs information (Inb), unknown
2014-07-25 16:33, INDIA, DIMC NEW DELHI 110002, Send item to customs (Inb), unknown
2014-07-25 16:28, INDIA, DIMC NEW DELHI 110002, Receive item at office of exchange (Inb), unknown
 
I have been to where it supposed to be that is Gurgaon ho
But they haven't got such a item
Can anyone help??


Title: Re: Need help with customs
Post by: ujjwaana on August 18, 2014, 02:30:40 PM
"2014-07-30 11:06, INDIA, DIMC NEW DELHI 110002, Send item to domestic location (Inb), unknown"
This means the item has been sent your Local Po or GPO/FPO ....

2014-07-26 16:54, INDIA, DIMC NEW DELHI 110002, Return item from customs (Inb), unknown
this already means the item has been cleared by the customs (free/with customs duty) and handed back to Postal Dept. So it is not the customs but the Postal Dept. Check it fast as Postal Department guy are sometimes known for 'Flicking' the items, specially on which there is no Custom duty levied


Title: Re: Need help with customs
Post by: rex on August 18, 2014, 02:44:44 PM
thanks for the response
so i had to go to their office they are not attening their contact number


Title: Re: Need help with customs
Post by: ujjwaana on August 18, 2014, 05:03:48 PM
Call DIMC NEW DELHI, and ask them the last status. They will have more information that what is found on tracking site. They can tell exactly which PO to call.

-Ujjwal


Title: Re: Need help with customs
Post by: Sreedhar on August 19, 2014, 11:44:33 AM
Hi guys,

I had made a purchase from tower hobbies on 28/07/2014 shipped via usps i have still not received the item my tracking number CG100424943US , the tracking on psweb.ptcmysore.gov.in/ipswebtracking/ shows the below


Local Date and Time   Country   Location   Event Type   Mail Category   Next Office   Extra Information
7/29/2014 8:26:00 AM   UNITED STATES      Receive item from customer (Otb)   Air   DELHI EMS SPEED POST CENTRE      
7/31/2014 8:26:00 AM   UNITED STATES   ISC CHICAGO IL (USPS)   Receive item at office of exchange (Otb)   Air   DELHI EMS SPEED POST CENTRE      
7/31/2014 8:26:00 AM   UNITED STATES   ISC CHICAGO IL (USPS)   Insert item into bag (Otb)   Air   DELHI EMS SPEED POST CENTRE      
8/1/2014 6:10:00 PM   UNITED STATES   ISC CHICAGO IL (USPS)   Send item abroad (EDI-received)   Air   DELHI EMS SPEED POST CENTRE      
8/7/2014 2:30:44 PM   INDIA   DELHI FOREIGN POST OFFICE   Receive item at office of exchange (Inb)   Air   DELHI FOREIGN POST OFFICE      
8/8/2014 12:56:13 PM   INDIA   DELHI FOREIGN POST OFFICE   Send item to customs (Inb)   Air   KOCHI INTERNATIONAL MAIL CENTRE

after 8/8/2014 no update. Should I be worried??

Regards,

Sreedhar G Nair


Title: Re: Need help with customs
Post by: Nik on August 19, 2014, 12:09:01 PM
my parcel held at custom ...  :(
what to do ?
   new search
Local Date and Time   Country   Location   Event Type   Mail Category   Next Office   Extra Information
8/2/2014 1:11:00 PM   SINGAPORE      Receive item from customer (Otb)   Air   unknown      
8/2/2014 2:11:00 PM   SINGAPORE   SINGAPORE S02   Insert item into bag (Otb)   Air   unknown      
8/9/2014 9:38:36 AM   INDIA   MUMBAI FOREIGN POST OFFICE   Receive item at office of exchange (Inb)   Air   MUMBAI FOREIGN POST OFFICE      
8/9/2014 9:39:46 AM   INDIA   MUMBAI FOREIGN POST OFFICE   Send item to customs (Inb)   Air   Cidco Colony S.O      
8/11/2014 12:35:15 PM   INDIA   MUMBAI FOREIGN POST OFFICE   Record item customs information (Inb)   Air   Cidco Colony S.O   
Retention reason : Awaiting presentation to customs commissioner   



Title: Re: Need help with customs
Post by: cyberhack on August 19, 2014, 07:07:49 PM
hey guys i have ordered flysky 6 channel 2.4 ghz tx rx and now customs have sent me a letter that wpc type document has anyone done it before.....? pls guide me ..............
also let me knw from where do i do it thank u


Title: Re: Need help with customs
Post by: MKARTIKGANDHI on August 21, 2014, 12:51:46 PM
my wl toyv912 was held at customs ......they also send me wpc approval notice

i tried to convince them for 2 weeks and after reading all the cases in this forum about approvals ..

i decided not to go with wpc approval ......and told customs to return the parcel to the origin and i dont know its my luck or they always send parcels back to origin country

but in my case they did send it back and i told banggood that i want exchange with other item ....the toy was 64$ and i bought a mobius action camera isteed of wltoys paid them the difference which was 14$ for camera and luckily it is on the way to home... i am going to receive it in a day or two...

so if you want to save your money dont go for wpc approval and send parcel back before its too late.....


Title: Re: Need help with customs
Post by: linked on August 22, 2014, 09:06:23 PM
Hello,
What is the maximum time required to dispatch an item from kochi airport? My HK parcel arrived there on 9th of this month.  :help:



8/8/2014 3:32:00 PM   MALAYSIA   KUALA LUMPUR   Receive item from customer (Otb)   Surface   KOCHI INTERNATIONAL MAIL CENTRE      
8/8/2014 4:45:00 PM   MALAYSIA   KUALA LUMPUR   Insert item into bag (Otb)   Surface   KOCHI INTERNATIONAL MAIL CENTRE      
8/9/2014 10:00:00 AM   MALAYSIA   KUALA LUMPUR   Send item abroad (EDI-received)   Surface   KOCHI INTERNATIONAL MAIL CENTRE   


Title: Re: Need help with customs
Post by: RichieRich_F1 on August 28, 2014, 06:52:01 PM
HI Guys
Can somebody help me with this
I have one order awaiting to deliver
8/7/2014 5:26:00 PM   SWITZERLAND   SINGAPORE   Receive item from customer (Otb)   unknown   unknown     
8/7/2014 5:26:00 PM   SWITZERLAND   SINGAPORE   Receive item at office of exchange (Otb)   unknown   unknown     
8/7/2014 5:30:00 PM   SWITZERLAND   SINGAPORE   Insert item into bag (Otb)   unknown   unknown     
8/12/2014 10:18:00 AM   SWITZERLAND   SINGAPORE   Receive item from customer (Otb)   unknown   unknown     
8/12/2014 10:21:00 AM   SWITZERLAND   SINGAPORE   Insert item into bag (Otb)   unknown   unknown     
8/14/2014 11:09:32 AM   INDIA   DIMC NEW DELHI 110002   Receive item at office of exchange (Inb)   unknown   unknown     
8/14/2014 1:00:44 PM   INDIA   DIMC NEW DELHI 110002   Send item to customs (Inb)   unknown   MUMBAI FOREIGN POST OFFICE     
8/20/2014 2:49:36 PM   INDIA   MUMBAI FOREIGN POST OFFICE   Return item from customs (Inb)   unknown   unknown     
8/23/2014 2:19:23 PM   INDIA   MUMBAI FOREIGN POST OFFICE   Send item to customs (Inb)   unknown   unknown     
8/23/2014 2:19:39 PM   INDIA   MUMBAI FOREIGN POST OFFICE   Record item customs information (Inb)   unknown   unknown   
Retention reason : Articles importation subject to restrictions import- license   
8/23/2014 2:19:46 PM   INDIA   MUMBAI FOREIGN POST OFFICE   Return item from customs (Inb)   unknown   unknown   

most of the times i can see "Send item to domestic location (Inb)" on the same date got added for some people after "Return item from customs (Inb)"
but till now no update on my list.


Title: Re: Need help with customs
Post by: anichhatre on September 01, 2014, 10:06:55 AM
Hello all:

Anyone has experience calling customs for detained parcel? Please share if you have ever contacted customs. I may have to call them soon as they have my parcel for last 30 days without any action. I have replied to their notice with required documents.

Also let me know if you know any custom clearing agent at mumbai.

Any help is appreciated.

Thanks
 


Title: Re: Need help with customs
Post by: linked on September 01, 2014, 07:40:39 PM
Hello,

Yesterday i received a letter from kolkata customs. They asked me to submit
1) Invoice and certificate of origin
2) Copy of IEC
3) "Please explain the goods with supporting documents".

I have attached a copy of the letter.
What should I do? Please help.  :help:  :help:


Title: Re: Need help with customs
Post by: nikhil1988 on September 10, 2014, 05:15:50 PM
What stuff have you ordered?
Its really difficult to get clearance for 2.4 GHz radios via Mumbai customs.


Title: Re: Need help with customs
Post by: sachin_k5 on September 11, 2014, 09:07:13 AM

Give them a visit personally. Do you have an IEC (Import Export Code) and Invoice? The explanation of goods can be some technical details about the product.


Title: Re: Need help with customs
Post by: sachin_k5 on September 11, 2014, 09:15:03 AM
Hi guys,

I had made a purchase from tower hobbies on 28/07/2014 shipped via usps i have still not received the item my tracking number CG100424943US , the tracking on psweb.ptcmysore.gov.in/ipswebtracking/ shows the below

after 8/8/2014 no update. Should I be worried??

Regards,

Sreedhar G Nair

What are the goods?
from the comment "Retention reason : Articles importation subject to restrictions import- license" It looks like it is stuck because you don't have an IEC Code (Import Export Code)


Title: Re: Need help with customs
Post by: linked on September 11, 2014, 10:44:04 AM

Thank you for your advice. That parcel contained quad frame, motors, propellers and some accessories.
I went to the foreign post post office on the very next day along with the invoice and some excellence certificates which i got from college tech fests. Customs officer asked me the purpose of the items i purchased. I convinced him with my certis and explained the working of multirotors. He was surprised.."ooh..you are not going to bomb a place".  :giggle:  I left an written application and the photocopy of the invoice.
The parcel was delivered after 5days. And the best part...NO CUSTOMS CHARGE.  ;D ;D ;D ;D


Title: Re: Need help with customs
Post by: linked on September 19, 2014, 03:30:17 PM
Hello,
I placed an order on hobbyking. it was shipped after two days on 7th august. ID: RC009961147MY. i informed HK on 8th sept that i didnt receive the parcel yet. they opened a case to investigate. But on 15th sept i came to know that the parcel was arrived in india and the location was kochi international mail center. it is held there since then.
i have never faced this kind of problem. why the shipment is taking this much time. mumbai, chennai mail systems are very fast. they take maximum 2days to release a parcel.
i am worried. it is almost 2months.



Title: Re: Need help with customs
Post by: devangflyer on September 19, 2014, 03:39:01 PM
Sir I would suggest that you should try to contact customs Kochi branch by phone/letter/email .Ask them about the status of  the parcel . What all was in the package ? These days transmitters and other 2.4 ghz devices are getting confiscated a lot .


Title: Re: Need help with customs
Post by: linked on September 19, 2014, 03:47:42 PM
Sir I would suggest that you should try to contact customs Kochi branch by phone/letter/email .Ask them about the status of  the parcel . What all was in the package ? These days transmitters and other 2.4 ghz devices are getting confiscated a lot .

Thank you. Just 2 LiPos and some accessories. I have dealt with kolkata customs commissioner. He thought that i was going to bomb with my quad.  ;D  It took time to convince him.

 


Title: Re: Need help with customs
Post by: Gajjark on September 19, 2014, 03:49:13 PM
Was the declare price 100% or reduced one? And yes what is there in parcel?


Title: Re: Need help with customs
Post by: devangflyer on September 19, 2014, 03:52:49 PM
@linked it should be something like that only , just call/email/letter them about the matter .


Title: Re: Need help with customs
Post by: linked on September 19, 2014, 03:54:57 PM
Was the declare price 100% or reduced one? And yes what is there in parcel?

Yes. The total price was declared i.e. $79 + $12. The parcel contains 2 LiPos and some accessories. Nothing related with radio.


Title: Re: Need help with customs
Post by: devangflyer on September 19, 2014, 03:58:31 PM
What kind of accessories , it would be better if you can give us the whole list .

Many kind of items can get confiscated depending on the customs officer . Eg foam Glue (he can think of it as a kind of blast material )


Title: Re: Need help with customs
Post by: Gajjark on September 19, 2014, 04:01:25 PM
Then find contact detail of foreign post office at your city and approach them with tracking number. Mail other than express takes 20 to 25 days max to reach to destination


Title: Re: Need help with customs
Post by: linked on September 19, 2014, 04:13:06 PM

3000mah 20c 3s
1500mah
nylon nut
prop balancer
ublox GPS (Sorry i forgot to mention about it)


I called them. i have to wait to for 30mins. they are searching the details of the parcel. Hope it is not lost.



Title: Re: Need help with customs
Post by: devangflyer on September 19, 2014, 04:14:09 PM
Okay . They might have concerns about the GPS


Title: Re: Need help with customs
Post by: linked on September 19, 2014, 04:16:19 PM
Then find contact detail of foreign post office at your city and approach them with tracking number. Mail other than express takes 20 to 25 days max to reach to destination

Malaysia post received the parcel on 8th august. it was arrived here on 15th sept.


Title: Re: Need help with customs
Post by: Gajjark on September 19, 2014, 04:17:54 PM
GPS word only make their antenna active :)

They dont think much.

I ordered one JR radio 3yrs back. they kept it aside and detain just because of a paper written warning about charging. So be prepared and deal with them softly. Dont argue with them and ask for solution.  


Title: Re: Need help with customs
Post by: devangflyer on September 19, 2014, 04:24:42 PM
So what happened to the radio ? Is it still detained ? Were you able to get your money back ?


Title: Re: Need help with customs
Post by: linked on September 19, 2014, 04:27:19 PM

Thank you for this information.
I have convinced them once. http://www.rcindia.org/rc-general-topics/need-help-with-customs/msg195017/#msg195017 (http://www.rcindia.org/rc-general-topics/need-help-with-customs/msg195017/#msg195017)
i have no idea why do they bother about these small sized parcels. if someone want to do 'something' it should not be a wise decision to ship them via international registered mail.



Title: Re: Need help with customs
Post by: devangflyer on September 19, 2014, 04:31:47 PM
Well it's kind of important right now to limit the imports cuz the dollar to rupee conversion is 60.80

Let the terrorists have some low shipping rates also :rofl: :rofl: :rofl:



Title: Re: Need help with customs
Post by: Gajjark on September 19, 2014, 04:37:57 PM
No matter how many time you convinced them...

They only knows New import means new process, so.......


Title: Re: Need help with customs
Post by: linked on September 19, 2014, 04:43:41 PM
Well it's kind of important right now to limit the imports cuz the dollar to rupee conversion is 60.80

Let the terrorists have some low shipping rates also :rofl: :rofl: :rofl:




:thumbsup: :thumbsup:

I dont know if this is the reason then they never should have released the parcel that is worth maximum.
This is my last 3 hobbyking shipping details.

1) order placed:30th july   shipped:30th july   value: $ 93.17   delivery: Not received

2) order placed:7th august   shipped:8th august  value:$94.25   delivery:8th sept

3) order placed:11th august   shipped:13th august   value:$134.62   delivery: 25th august

Last one was received in just 12days.  ??? ??? ???


Title: Re: Need help with customs
Post by: devangflyer on September 19, 2014, 04:47:11 PM
This all happens . As I had mentioned earlier , it depends on the customs officer and his knowledge about the product


Title: Re: Need help with customs
Post by: linked on September 19, 2014, 05:12:30 PM

That one contained HKPilot Transceiver Telemetry Radio Set V2 (915Mhz). they missed it.  :giggle:  :giggle:

I called them again. they told me to ask the international mail center. but i was told  kochi international mail center does not hold the inbound tracking details in the evening. It is available only in the morning shift. Confused.  :banghead:


Title: Re: Need help with customs
Post by: devangflyer on September 19, 2014, 05:15:23 PM
You can only call kochi mail centre around 10 in the morning regarding issues

The shift ends at 4:30 you missed it by 45 minutes


Title: Re: Need help with customs
Post by: linked on September 19, 2014, 05:22:20 PM
Yeah. I missed it.  :'(
Hope for the best.

Thank you.  :hatsoff:


Title: Re: Need help with customs
Post by: devangflyer on September 19, 2014, 05:24:19 PM
That's ok , try tomorrow , but please try it near 10 only as 4:30 is the ending shift time of Lucknow customs ( not a 24hrs facility ) so I cannot be totally sure about the timings


Title: Re: Need help with customs
Post by: linked on September 19, 2014, 05:29:05 PM
They told me to call after 7 o'clock. i'll definitely call before 8.  ;D


Title: Re: Need help with customs
Post by: devangflyer on September 19, 2014, 05:30:26 PM
Yeah sure


Title: Re: Need help with customs
Post by: xmuleav on September 20, 2014, 10:34:35 AM
I had no problem getting my items delivered from Hobby King (Order value 140$). I used DHL as the mode of shipping. They handle all the customs thingie from their end and present the bill at the time of delivery. A tad expensive but felt better than convincing the customs for clearance.


Title: Re: Need help with customs
Post by: linked on September 20, 2014, 09:36:20 PM
Received that parcel. pheeww. !! Ordered on 30th july.
Today i called them they informed me that the parcel had been released by them. After 2hours 10mins it arrived.   8-)
Ips is still showing that the packet is in Kochi International Mail center.


Thank you devangflyer and gajjark.  :hatsoff: :hatsoff:



Title: Re: Need help with customs
Post by: Immanuel on September 24, 2014, 04:52:29 PM
Hey guys,  I'm new 2 this hobby I'm planning 2 order some stuff from hobbyking, I'm worried about the customs,  and how much duty I should pay, can anyone help


Title: Re: Need help with customs
Post by: Rcjabalpur on September 24, 2014, 05:28:03 PM
Are you ordering any Rx or Tx ? If so it will land in trouble as per the duty to be frank its a hit or miss but all my parcells whose order value was less than 5000 rs were not charged with customs


Title: Re: Need help with customs
Post by: Immanuel on September 24, 2014, 05:36:08 PM

Your order details are:
1x #9323000048/29600 Hobbyking X650F Glass Fiber Quadcopter Frame 550mm = $33.99
1x #9171000446-0/54299 Hobbyking KK2.1.5 Multi-rotor LCD Flight Control Board With 6050MPU And Atmel 644PA = $24.99
4x #TR_P30A/2164 TURNIGY Plush 30amp Speed Controller = $48.60
5x #D2830-111000/12921 D2830-11 1000kv Brushless Motor = $51.45
1x #TR_PC/2169 TURNIGY BESC Programming Card = $6.91
1x #AM1001A/68 PolyMax 3.5mm Gold Connectors 10 PAIRS (20PC) = $1.69

PayPal $0.00
EMS Express (INDIA) 1000g - 1999g $52.41
Taxes: $0.00
-------------------
Total: $200.04

Not ordering a TX or Rx but my total comes to 12000, will that be a problem


Title: Re: Need help with customs
Post by: Rcjabalpur on September 24, 2014, 06:14:09 PM
IMO yes the rate will depend though


Title: Re: Need help with customs
Post by: Immanuel on September 24, 2014, 06:17:09 PM
Will it be less than 1.5k?,  and how long does airmail take 2 deliver?


Title: Re: Need help with customs
Post by: rcrcnitesh on September 25, 2014, 02:17:10 PM
Immanuel did you place your order if no you can get better items at almost the same price.


Title: Re: Need help with customs
Post by: Immanuel on September 25, 2014, 03:28:16 PM
No I didn't place the order, but isn't hobbyking very cheap?,


Title: Re: Need help with customs
Post by: hellfire on September 25, 2014, 03:40:29 PM
EMS shipping means 90% chance that it will have customs.The duties should be around 3.8k to 4k


Title: Re: Need help with customs
Post by: Immanuel on September 25, 2014, 04:14:28 PM
Air parcel (about 2000rs), it's just the frame, escs and ,brushless motors, flight control board.  I'm not buying the TX, Rx, or the battery from hk.... ,  cos the customs  charge duty for that.  in India they charge about 1.5k for a brushless motors, and the escs are very costly too..,  if u know a good  sight from which I can order please say


Title: Re: Need help with customs
Post by: sachin_k5 on September 25, 2014, 04:53:46 PM
Dear Immanuel which motors are you looking for ?


Title: Re: Need help with customs
Post by: Immanuel on September 25, 2014, 04:56:26 PM
1100kv brushless, 20-30amp


Title: Re: Need help with customs
Post by: rcrcnitesh on September 25, 2014, 08:16:24 PM
See immanuel i will send you an full parts list from indian lhs for almost the same price.


Title: Re: Need help with customs
Post by: Immanuel on September 25, 2014, 08:23:02 PM
Yeah,  thanx that would be great!!


Title: Re: Need help with customs
Post by: linked on September 26, 2014, 06:32:24 PM
Quote
Hey guys,  I'm new 2 this hobby I'm planning 2 order some stuff from hobbyking, I'm worried about the customs,  and how much duty I should pay, can anyone help

it depends.
i have never paid any duty. once my parcel was detained by customs commissioner. but it was released later.
http://www.rcindia.org/rc-general-topics/need-help-with-customs/msg196325/#msg196325 (http://www.rcindia.org/rc-general-topics/need-help-with-customs/msg196325/#msg196325)

try to avoid festive season.


Title: Re: Need help with customs
Post by: jiffyrc on September 29, 2014, 11:14:31 PM
Hi All, Well i wanted to buy a couple of 8S Turnigy Lipo batteries from Hobbyking  in the range of 4000mAh to 5000mAh . However, i see that hobbyking does not allow shipping lipos to India above a certain capacity   :banghead: ( I guess its 3000mAh max ).

Now the question is how to get high capacity Turnigy batteries shipped to India then?   :headscratch:     Also, what is the custom duty charged if we import via DHL or FEDEX if at all hobbyking allows to use it?

Thanks
Jiffy


Title: Re: Need help with customs
Post by: chintal on September 29, 2014, 11:52:05 PM
If you need high capacity batteries plz pm me your requirement
You will get it in a months time

Regards
Chintal
Rcmumbai.con


Title: Re: Need help with customs
Post by: chetanzope82 on October 13, 2014, 04:49:47 PM
As per Public Notice 111/2013, dated 12.09.2013 issued by Commissioner of Customs(Import), NCH, Mumbai, WPC/NOC and type approval is required for clearance of transmitter/receiver to be used in toys/helicopter/aero plane and other articles. In this regard, you have to take the item to the WPC’s Western Regional HQ at Gorai Road, Borivali(W), Mumbai under Customs escort and obtain necessary NOC. After obtaining the same, you may approach Postal Appraising Section for assessment the goods. You may also log on to www.wpc.dot.gov.in (http://) to confirm whether the item under import is already type approved by WPC. It is always advisable to follow the instructions given on the reverse of the CN 23/ CN 22/ CP 71/ CP 72 Customs Declaration Form (see Google search) at the time of booking for the rapid clearance of the parcel.

Please suggest me any easy procedure to clear out this kind of matter I swear next time I will not order from Dx.com or any Import Item dont know such kinds of hassels are their in India.



Thanks in advance

Regards
Chetan



Title: Re: Need help with customs
Post by: sbajare on October 13, 2014, 05:52:10 PM
there is no easy procedure. best option is to give application for returning back to sender.

you will waste time and these guys are not negotiable.

I too ordered radio from USA. after 3 months gave up and requested to send parcel back to USA. received refund after 1 month.

unless you want to give it a try. which I too have done
regds


Title: Re: Need help with customs
Post by: sooraj.palakkad on October 13, 2014, 06:22:37 PM
never ever try to import items with radio or wireless communication, they are always un certified so, causes these problem,
but any other electronics or accessories are comparatively safe. :thumbsup:


Title: Re: Need help with customs
Post by: sbajare on October 13, 2014, 06:32:27 PM
customs only have one reason and that is noc from wpc.

wpc is a shit organisation and there is long process for getting equipment type approval.

I don't think its worth for a single item. dealers importing in bulk and having import licence do need to get their equipment approved.

first time online shoppers are unaware about this.

regds


Title: Re: Need help with customs
Post by: Vishal RC on October 16, 2014, 12:13:01 PM
Hello Friends,

I am new to RC quadcopter flying.

Please any one can tell me whether my quadcopter Galaxy Visitor 3 ordered from China will be cleared from Customs in Maharashtra.

I have ordered and Galaxy Visitor 3 quadcopter from China of 2.4Mhz transmitter. Wil i have to pay import duty on the same and if yes, what can be the approximate percentage of the value of the quadcopter.

Please let me knoy friends. Thnak you.!


Title: Re: Need help with customs
Post by: SideWinder on October 16, 2014, 12:46:04 PM
There is no single answer.

If you have used International Airmail(free shipping), there are chances it may be dutied or detained for a NOC from WPC(which is difficult to get). If its gets dutied, again there is no way to ascertain how much since it changes for the same item from time to time(but you would get your stuff). If you are lucky you may get it without any duty or unnecessary hassles :)

If you have used DHL/FEDEX or something similar, they will charge the duty but wont detain your item. I think they chrage you at 35-40% approx with additional handling charges of Rs 300/400.

You can read more experiences http://www.rcindia.org/rc-general-topics/need-help-with-customs/ (http://www.rcindia.org/rc-general-topics/need-help-with-customs/)



Title: Re: Need help with customs
Post by: Vishal RC on October 16, 2014, 12:59:19 PM
Thank you Sidewinder for your reply.

I have used EMS Express shipping mail with 6$ extra charge.


Title: Re: Need help with customs
Post by: SideWinder on October 16, 2014, 01:09:01 PM
Well its the same as free shipping since the item will be handled by sarkari customs dept. So be prepared for a roller coaster custom ride, if they ask for a NOC or detain item, send them whatever documents they ask and try to talk to them get your item released, instead of fighting and cribbing. If they just duty you in the region of 30-40%, pay it up and be happy you got your item.

And next time try to buy locally if the item(even similar) is available, because trust me the uncertainty can be overwhelming for beginners. Since you are new just go through the forum, take your time, most of the things are documented here.

And my suggestion to any new comer would be to to go through the threads here before importing any item, which will inturn save your time and money in the long run.


Title: Re: Need help with customs
Post by: Vishal RC on October 17, 2014, 01:15:00 AM
After you reply i am just hoping that there will be no issues with my Item.

Thanks for enlighting me on this issue.

I was unaware on this things till now and was only knowing that there is import duties that need to be paid.

Thank you very much.


Title: Re: Need help with customs
Post by: ashay99 on October 27, 2014, 08:16:48 PM
An awkward thing happened last week , my friend ordered two turnigy 9X with 30% declaration through EMS, his parcel was held at customs and duties of Rs 2000 was put on. 5-6 Months before when I ordered the same turnigy 9X through EMS my parcel was also held by customs but there was a message where they askd for my invoice - I emailed them the invoice on their customs mail and the next day my parcel was released and when I received the parcel there was a bill attested saying no duties.

Well I just don't understand on what basis do they take duties, both of me and my friend's parcel was opened mine didn't got any duties but his got. So is that carelessness or some kind of moody nature of custom inspectors. I have heard incidents of parcel not even checked by custom but that is okay due to abundance of parcels and less inspectos but what if they open the parcel and still that moodiness.


Title: Re: Need help with customs
Post by: chetanzope82 on October 27, 2014, 11:01:10 PM
Thank you Sandeep for your kind reply
It will be sent back
WPC site mentioned by them also not working for the information better to wait and watch


Title: Re: Need help with customs
Post by: Reiner on October 29, 2014, 10:08:36 AM
good morning everybody,
....I am a german heli enthusiast but fly planes as well. I am in delhi - sarfdarjung dev area- for  2 month on sabatical.
I am starting with quattrocopters - phantom2 with gopro and 3 axes gimbal- and ordered the ipad groundstation parts at hobbyking.

....I need to ask a silly question please: how does that work in india/Delhi ?
Do I get a written info that I can pick the parcel  at a given adress and pay taxes there in cash ?
Or how is the procedure ?

thanks for your help
BR
reiner

P S: is there a field where you guy´s meet for flying around delhi, do you meet e g once a month in a pub e g in Haus kaz ?


Title: Re: Need help with customs
Post by: rcparkjets on October 29, 2014, 10:35:16 AM
Welcome to RCIndia!
To properly answer your question the selected shipping mode is to be known.
HK offer Air Parcel / EMS / Express couriers like DHL/Fedex etc.
In all the modes the shipment will reach your door step and you can pay the custom duties during delivery.
However, if you have selected Air parcel or EMS and your shipment has some radio transmission parts, customs may hold your parcel and ask for Equipment Type Approval.

Discussion regarding customs
http://www.rcindia.org/rc-general-topics/need-help-with-customs/1525/ (http://www.rcindia.org/rc-general-topics/need-help-with-customs/1525/)
Discussion regarding Equipment Type Approval.
http://www.rcindia.org/radios-and-receivers/important-new-guidelines-by-indian-customs-for-radio-controllers/. (http://www.rcindia.org/radios-and-receivers/important-new-guidelines-by-indian-customs-for-radio-controllers/.)

Kumaran



Title: Re: Need help with customs
Post by: Reiner on October 29, 2014, 07:54:14 PM
Hi Kumaran,
....thanks a los for the good informations !!!!!
Lest See When someone Knicks on my door .
Thanks Alain
Best regards
Reiner


Title: Re: Need help with customs
Post by: aman1256 on November 02, 2014, 01:53:46 PM
Well Its been years that we are fighting for this that we cant Order Tx/Rx from internation website some's order they get it and some never got it but when the problem will get solved ???
so do i say that there is no way to solve this problem ??


Title: Re: Need help with customs
Post by: Rcjabalpur on November 02, 2014, 02:49:52 PM
I'll repeat this again you can buy any tx/rx from tower if you get it via ups world wide saver . I jot my 10j , my friend got his 14 sg as well as a t7c . Few days back i had ordered a few rx almost a month back and got them without any issue


Title: Re: Need help with customs
Post by: bowser on November 04, 2014, 08:28:06 PM
I'll repeat this again you can buy any tx/rx from tower if you get it via ups world wide saver . I jot my 10j , my friend got his 14 sg as well as a t7c . Few days back i had ordered a few rx almost a month back and got them without any issue
I don't believe this to be true. Did your orders go through Mumbai Customs? Mumbai Customs is the strictest of the lot and will catch most tx/rx orders regardless of postal service. I think the success rate is higher if shipping through Fedex.


Title: Re: Need help with customs
Post by: Rcjabalpur on November 04, 2014, 08:40:18 PM
Try for yourself , dont be cheap on your shipping partner chosee UPS World wide saver from Towerhobbies and you will get it . About rest of the sites i cannot say


Title: Re: Need help with customs
Post by: Rcjabalpur on November 04, 2014, 09:31:43 PM
I'am attaching two pics , the first one is of my custom recipt which i got from the mumbai customs , the second one is from UPS as to how the duty was charged .
I hope this clears alot of things.


Title: Re: Need help with customs
Post by: featgrove on November 05, 2014, 08:46:33 PM
Hello Everyone, :)
I am thinking to purchase a **D J I Phantom vision+** from USA via EBAY for 1339$ with shipping :bow:
I have some questions regarding same- :help:

1. The seller ships using USPS to INDIA, so should i ask him to mark it as used/refurbished and declare item value 400-500$, will it help in less duties? ??? ???

2. My relatives are coming in january 2014, should i ask them to bring it for me? :giggle:

3. Should i use some parcel forwarding service and get it shipped to me using FEDeX/DHL stating it as refurbished/used and declare item value worth 400-500$ ???

Kindly tell me which method should i use and which will be best for me.


Thanks in advance


Title: Re: Need help with customs
Post by: rcparkjets on November 05, 2014, 10:09:05 PM
I'am attaching two pics , the first one is of my custom recipt which i got from the mumbai customs , the second one is from UPS as to how the duty was charged .
I hope this clears alot of things.
This is the right procedure.
Why Fedex does not follow similar procedure ?
People who uses fedex should insist for similar receipts.


Title: Re: Need help with customs
Post by: Rcjabalpur on November 05, 2014, 10:23:22 PM
I'am attaching two pics , the first one is of my custom recipt which i got from the mumbai customs , the second one is from UPS as to how the duty was charged .
I hope this clears alot of things.
This is the right procedure.
Why Fedex does not follow similar procedure ?
People who uses fedex should insist for similar receipts.
I have got this recipt from fedex as well , i might have it if i find it i'll upload it as well .


Title: Re: Need help with customs
Post by: sripal88 on November 07, 2014, 09:28:31 AM
http://www.banggood.com/www.banggood.com/JJRC-H8C-2_4G-4CH-6-Axis-RC-Quadcopter-With-2MP-Camera-RTF-p-950652.html?bid=5189&bid=1029 (http://www.banggood.com/www.banggood.com/JJRC-H8C-2_4G-4CH-6-Axis-RC-Quadcopter-With-2MP-Camera-RTF-p-950652.html?bid=5189&bid=1029)

i previous ordered nano quads from tmart and banggood all seem to arrive no problem.
 
will this one get detained in customs

i live in chennai.

parcel size 38 cm x 28 cm
quad size 30 x30 cm with camera

or i could order hubsan clone h108c with camera

parcel size 23 x18 cm
quad size 8 x 8cm

but i really want jjrc h8c what to do
expedited shipping for the bigger one cost 48$ and ems express 10$, airmail register free


Title: Re: Need help with customs
Post by: ashay99 on November 17, 2014, 04:51:38 PM
My new order in which I ordered my first plane from Hobbyking showed
11/17/2014 11:51:42 AM- Retention reason : Awaiting presentation to customs commissioner   
Hope it something not to worry about. If anyone knows the meaning of this pls let me kno.  LOL

Will be updating the track record.


Title: Re: Need help with customs
Post by: ashay99 on November 24, 2014, 10:23:15 PM
Finally received my parcel on 11/22/14 - with a damn custom fine of 4500/- that's the highest customs I have ever paid. The content value was 6500/-. I really want to know how do they evaluate the duties.


Title: Re: Need help with customs
Post by: Rcjabalpur on November 24, 2014, 11:21:02 PM
What do you mean by 'custom fine' ?


Title: Re: Need help with customs
Post by: ashay99 on November 24, 2014, 11:29:06 PM
Aaahh srry I mean the same ,custom duties........................


Title: Re: Need help with customs
Post by: sripal88 on December 10, 2014, 11:27:57 AM
i Ordered Eachine CG022 headless quadcopter RTF 11cm x11cm from tmart.com for 25$ with air parcel register
it was shipped on 11th on swiss post . now it arrived at chennai INMAAC - chennai foreign post office and been there for more than a week . If tracking is not updating then it should have reached me by now i live 70 kms from chennai at Kanchipuram town

HERE is tracking info SWISS POST
RS915022537CH – international shipment (Hong Kong → India)
-
Consignment number CH:

Date   Time   Event    Processed by   Notes
Thu 13.11.2014   17:59   Mailed   Asendia Asia   
Thu 13.11.2014   17:59   Arrival at border point of origin country   Asendia Asia   
Thu 13.11.2014   17:59   Departure from border point of origin country   Asendia Asia   
Fri 21.11.2014   19:45   Arrived in transit country   Asendia SCL Germany   
Fri 28.11.2014   11:25   Arrival at border point of destination country   INBOMA   
Fri 28.11.2014   12:03   Handed to customs   INBOMA   
Fri 28.11.2014   13:57   Handed to customs   INBOMA   
Sat 29.11.2014   08:06   Arrival at border point of destination country   INMAAA   
Sat 29.11.2014   08:17   Handover to domestic sorting   IN   
Mon 01.12.2014   11:03   Handed to customs   INMAAC   

parcel is very small 17cm x17cm


Title: Re: Need help with customs
Post by: aman1256 on December 10, 2014, 06:11:30 PM
Hey Sripal I Do understand Your Concern Man See First Of all This Is the tracking of the Swiss Post Website.
Did you try the Indian Postal Service Tracking Website For international Consignments.
here is the link
http://ipsweb.ptcmysore.gov.in/ipswebtracking/ (http://ipsweb.ptcmysore.gov.in/ipswebtracking/)
and I have tracked your here:-
http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=RS915022537CH&Submit=Submit (http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=RS915022537CH&Submit=Submit)


So it says dispatched to Chennai Customs Well Your near Chennai so that's why its dispatched to Chennai Customs Man.
It was in Mumbai But for only sorting from there it was sent to Chennai and I think because of Holidays International Parcels will be a little late but don't worry you should receive it soon.
Regards,
Aman


Title: Re: Need help with customs
Post by: sripal88 on December 10, 2014, 06:51:37 PM
thanks aman1256


will be waiting for the parcel to surprise me


   :hatsoff:


Title: Re: Need help with customs
Post by: aman1256 on December 10, 2014, 07:21:26 PM
My Pleasure and you can call me aman mate. Happy To Help :D
Regards,
Aman


Title: Re: Need help with customs
Post by: sripal88 on December 14, 2014, 11:54:54 AM
still waiting its been 2 weeks :( since it reached chennai foreign post office


Title: Re: Need help with customs
Post by: aman1256 on December 14, 2014, 03:35:57 PM
Well It will Take time mate actually this customs hassles always takes time. So in this everybody has to have Patience. Don't worry you will receive it soon.
Regards,
Aman.


Title: Re: Need help with customs
Post by: Saurabh Joshi on December 24, 2014, 10:18:45 PM
hello..

i m tryin to order a DEVO 10 from banggood..
should i go for the regular registared mail
or is the EMS any good?

is any one of the above mentioned procedures
less likely to get in trouble with the customs and
is there any actual difference in delivery time??

thanks


Title: Re: Need help with customs
Post by: gunnu on December 24, 2014, 11:02:20 PM
hello..
Sir your order is about 575$ (aprox. 36,000 INR) which includes Lipo and radio so according to me it has high priority to get caught by customs. so prefer to buy from India... if you don't get DEVO 10 in India you should go for phantom 2 or walkera QR X350 from rcmumbai.com

thanx...


Title: Re: Need help with customs
Post by: aman1256 on December 25, 2014, 11:32:51 AM
There Is 100% assurity that it will get caught by customs.
Regards,
Aman.


Title: Re: Need help with customs
Post by: Saurabh Joshi on December 26, 2014, 07:01:29 AM
Gunnu my order is not $575.. The DEVO 10 is around $130 range... The products u suggested are quadcopters whereas I m looking for a transmitter...

Aman y do u say it's gonna be detained by customs a 100% ??


Title: Re: Need help with customs
Post by: aman1256 on December 26, 2014, 10:56:55 AM
Hey Saurabh,
First Of All Sorry didn't know that it is 130 $ so yes its like 8000 rs approx. so I think that its should not be stuck in customs if it comes by registered air mail or if it comes by DHL,Fedex etc it will get held in customs and there is a chance you will have to pay customs duty.
But Yes Never loose confidence and patience in these things specially in Customs.
Regards,
Aman.


Title: Re: Need help with customs
Post by: gunnu on December 26, 2014, 01:06:04 PM
 hello Saurabh
first sorry . i thought u were talking about quadcopter. but importing an transmitter is also an issue...
thanx


Title: Re: Need help with customs
Post by: aman1256 on December 26, 2014, 01:21:21 PM
Oh ok so devo 10 is transmitter didnt know that well than they are 75 % chances tjat it stuck in customs.
Regards,
Aman.


Title: Re: Need help with customs
Post by: gunnu on December 27, 2014, 01:23:42 AM
hello frnds i order from ebay.com and tracking shows send item to domestic location.. what does it means... does it clears customs ??  :headscratch: :headscratch:


Title: Re: Need help with customs
Post by: Saurabh Joshi on December 27, 2014, 06:48:51 AM
I ordered 2 RTF kits, both of which took around 45 days to deliver. My question is, it contained both tx and rx and still got cleared by customs, so y m I being told the my order of devo 10 tx will be detained??


Title: Re: Need help with customs
Post by: aman1256 on December 27, 2014, 10:31:02 AM
hello frnds i order from ebay.com and tracking shows send item to domestic location.. what does it means... does it clears customs ??  :headscratch: :headscratch:

Hey Gunnu Yes It has cleared customs none other than it didn't enter customs just directly redirected to hoshiarpur I think that nearest city to your city.
Regards,
Aman.


Title: Re: Need help with customs
Post by: gunnu on December 27, 2014, 11:21:40 AM
thanx.... @aman


Title: Re: Need help with customs
Post by: aman1256 on December 27, 2014, 11:45:06 AM
@ Saurabh Hey yes your correct you know that your really lucky its like an arrow in dark that Any R/C Plane,vehicle coming with Tx/rx get cleared but your lucky.
Regards,
Aman.


Title: Re: Need help with customs
Post by: manishm on December 29, 2014, 06:36:41 PM
Hi Friends,

I am very new to this hobby thing and had planned to order a CX-10 quadcopter just to understand how things work. I order from Banggood.com with free shipping to see how they delivery in free shipping so that i could decide my future orders shipping method with them. It took around 60 days and what i received was a letter from Mumbai Customs. It says i need to submit 1) Invoice & payment details (ok available)  2) WPC type approval/ WPC license. Now I am very confused with the second requirement, gone through the posts in the forums but still could not understand.

Is there a simple way to get out of it? This was a small toy quadcopter and not a hobby grade one, will there be any issues if I go direct to the Mumbai customs office?

Please advise.

Regards
Manish


Title: Re: Need help with customs
Post by: aman1256 on December 29, 2014, 07:24:51 PM
Hey manish first of all welcome to the Forum.
Well If your quadcopter contained an Radio Transmitter that Is Trasmitter And Receiver then yes its a problem my friend Mumbai is requiring you WPC ( Wireless Planning Commisions Of India) NOC plus all your invoice details and payment details.
Now To get an WPC NOC its gonna take a lot of time actually a very much of time. So yes its a problem now.
If you can arrange to get NOC then its okay but if there is not NOC then I think you will have to send it back my friend and get your money back.
Or You can try writing them its toy and there can be NOC for this.
By the way whats the product name ??
Regards,
Aman.


Title: Re: Need help with customs
Post by: manishm on December 29, 2014, 07:28:55 PM
Hi Aman,

Thanks a lot for your reply, it is Cheerson CX-10 Quadcopter with controller, micro Quad. This is definately a toy grade Quadcopter. Also getting NOC can be done only online or i can go to WPC office in mumbai and get the NOC? Is that possible? Thanks for all the help.



Regards
Manish


Title: Re: Need help with customs
Post by: aman1256 on December 29, 2014, 07:33:02 PM
Well Yes as the controller included with The Quad They have stopped now they requiring the NOC and believe me its really hard getting a NOC because these  government guys take very much and really don't have experience of that.
Yes But Rcparkjet Sir can help you he has an experience with WPC work and all.
here is the profile try and message him he would surely reply he is really cooperative and helpful.
http://www.rcindia.org/profile/?u=7471 (http://www.rcindia.org/profile/?u=7471)

Regards,
Aman.


Title: Re: Need help with customs
Post by: manishm on December 29, 2014, 07:42:35 PM
Thanks a lot Aman, will ask their guidance on this matter. Though it's not a big deal it's a cheap Quadcopter but i need to know what all we have to go through at customs just in case i order a big Quadcopter or a plane in future.

Thanks a lot again, your replies were very helpful.

Regards,
Manish


Title: Re: Need help with customs
Post by: amoltej on December 31, 2014, 06:45:11 AM
Dear all,

I am new in this RC field. I recently got my camera quadcopter (http://www.banggood.com/JJRC-H8C-2_4G-4CH-6-Axis-RC-Quadcopter-With-2MP-Camera-RTF-p-950652.html (http://www.banggood.com/JJRC-H8C-2_4G-4CH-6-Axis-RC-Quadcopter-With-2MP-Camera-RTF-p-950652.html))
I want to take it to india. can some body tell me if it is allowed and what is the procedure? because I saw older posts and the application sites mentioned are not working at all. is there any other way to complete the procedure whatsoever.
please reply as soon as possible

Thank you in advance
Amol


Title: Re: Need help with customs
Post by: amoltej on December 31, 2014, 10:04:59 AM
Hi manishm
Did you manage to get NOC easily? What's is the procedure? Can do it online ?


Title: Re: Need help with customs
Post by: manishm on December 31, 2014, 11:50:38 AM
Hi manishm
Did you manage to get NOC easily? What's is the procedure? Can do it online ?


No Amoltej, have not tried yet. Will be going after new year. Will surely update what happens next. I had also ordered Sj4000 wifi cam from Aliexpress via DHL, and it's going to reach at my place today or on 2nd January. No issues at all. So guess fedex, dhl are the best way to ship if your product is worth a bit more.


Title: Re: Need help with customs
Post by: aman1256 on December 31, 2014, 12:41:34 PM
Hi manishm
Did you manage to get NOC easily? What's is the procedure? Can do it online ?


 So guess fedex, dhl are the best way to ship if your product is worth a bit more.
Yes Your Correct Manish That's why they charge so much.
They have their own clearance getways in Airport Terminals.
Regards,
Aman.


Title: Re: Need help with customs
Post by: gunnu on December 31, 2014, 10:49:35 PM
hello bro.. welcome to forum..
and it is not easy to bring quadcopter to india .coz it is not allowed but there is one way to bring it to india disassemble it completely and pack its components in different bags.. rest depend on your luck.. and be very careful with lipo and radio coz it is strict in india...   
good luck


Title: Re: Need help with customs
Post by: amoltej on January 02, 2015, 09:39:07 AM
Thank you so much guys! I have decided to try my luck.  8-)

I will let you know how it go

Amol


Title: Re: Need help with customs
Post by: aman1256 on January 02, 2015, 11:14:51 AM
Well Good Luck Mate Hope you Succed.
Regards,
Aman. :D


Title: Re: Need help with customs
Post by: gunnu on January 02, 2015, 11:22:20 AM
good luck.. :thumbsup:


Title: Re: Need help with customs
Post by: samarthp on January 03, 2015, 06:34:11 PM
I ordered Syma X5C-1 from banggood.com this month and today morning i received a post from Custom Superintendent, FPO (CUSTOMS) that they have seized my parcel and they require me to produce NOC from WPC. I told them that it is in 2.4Ghz license free band & showed them the FCC Test Report Document for Syma X5C-1 a link for the same is given below also as i was unable to upload the pdf due to size limitation for your reference then he started telling me you need ETA from WPC. I told him but this very same product is available on eBay too and the govt. is allowing it to sell in market then why do i need ETA for this product then he started telling me that you need commercial license you have imported by your own; You need import license and when ordered in bulk with ETA you can import this item in India. So I told him i will apply for the ETA then he started telling that you need to have import license too else we won't give you your parcel. So should I have to apply for import license too or just the WPC ETA? I have heard that you can get ETA in 1-2 months but import license takes around 6 months. So if I need to also get the import license then I will ask customs to return the parcel as of now and then i will reorder it once i have everything with me.

Also, i am having a fear that once i will have every document with me they may charge me heavy custom duty and because of that in the end i will receive the quadcopter at the same price as few sellers are selling them on ebay. I got it at around 4K and sellers are selling them at around 10K on ebay. If anyone has Syma X5C-1 the new version then please pm me, I would love to purchase it or if anybody can help me importing it or may be help me with the customs then it would be of great help.

https://apps.fcc.gov/oetcf/eas/reports/ViewExhibitReport.cfm?mode=Exhibits&RequestTimeout=500&calledFromFrame=N&application_id=506962&fcc_id=QV7-GC887552-6

Thanks,
Sam P.


Title: Re: Need help with customs
Post by: chintal on January 03, 2015, 11:53:47 PM
@samarth forget the copter
From next time please order products from LHS (local hobby store)

Sorry but its the fact
You cant get noc from wpc nor will customs department do anything about it untill u get a noc


Title: Re: Need help with customs
Post by: gunnu on January 04, 2015, 12:13:05 AM
totally agree with @chintal sir..


Title: Re: Need help with customs
Post by: samarthp on January 06, 2015, 03:11:45 PM
Thanks!


Title: Re: Need help with customs
Post by: Saurabh Joshi on January 08, 2015, 06:52:33 PM
guys i m ordering a RTF Quadcopter from banggood...
the price is 636$ and they are ok with billing it for a
lowest of 240$...

can u please tell me how much in duty (percentage)
what would i have to pay if the package is detained...

an early response would be highly appreciated...

thanks


Title: Re: Need help with customs
Post by: subhashjk0508 on January 08, 2015, 06:56:23 PM
RTF?( battries,radio!!) too much to worry about!!


Title: Re: Need help with customs
Post by: areebnazim on January 08, 2015, 07:01:28 PM
20% of the declared value/random valuation by customs. Also depends on which carrier are you using to get the items shipped. Higher duty through Fedex/DHL and about 5% lower through EMS.

Shoudn't be detained for duty fee only though...


Title: Re: Need help with customs
Post by: aman1256 on January 08, 2015, 07:29:40 PM
I think so its a little bit of risk my friend if it comes by Registered Post. As its a Expensive Thing I would prefer to Choose FedEx Or DHL for Shipping Well In My View.
But Best Of Luck,
Regards,
Aman.


Title: Re: Need help with customs
Post by: Saurabh Joshi on January 08, 2015, 07:42:27 PM
With FedEx or DHL it's a 100% that I have to pay the duty.. but with registered mail... well I might get lucky.. and if not I'll pay up.. or return the package if they nag me too much..


Title: Re: Need help with customs
Post by: sooraj.palakkad on January 08, 2015, 07:49:11 PM
Thorough whatever post it comes, The chance of it reaching your hand is tooo low if it comes with something looking like a Radio transmitter....
And also considering recent happenings, they will be on a Lookout for what they call "Drones" ............Be careful, pay through paypal , so that at least your money will be safe even it turn up that your Shipment is not...


Title: Re: Need help with customs
Post by: aman1256 on January 08, 2015, 07:56:26 PM
I agree with Sooraj my Friend Try to pay with paypal.Your money will be in safe hands.
Regards,
Aman.


Title: Re: Need help with customs
Post by: subhashjk0508 on January 08, 2015, 08:04:42 PM
http://www.rcindia.org/rc-outlets-and-resellers/ali-baba-(no-chalees-chor)/ (http://www.rcindia.org/rc-outlets-and-resellers/ali-baba-(no-chalees-chor)/)


Title: Re: Need help with customs
Post by: Himadri Roy on January 10, 2015, 06:26:15 PM
Hello folks!
I am planing to buy a whole FPV system with mobius HD CAM from HK! Has recently brought rc radios or fpv equiments without any major problem! i am planing to ship it through Fedex(last order 4x 3s 3000mah lipos and motors and escs came to me quick(5 days) without any problem just had to pay rs 4000 as custom duty)i dont want to get in the problem of WPC or all these s***!


Title: Re: Need help with customs
Post by: aman1256 on January 10, 2015, 07:35:25 PM
Well Hey Guys,
@vivek :-Well if ita getting shipped through there might be 80 % chance that it will get cleared and second thing confirmly you will have to pay duties.
@Himadri Well I think it should get cleared.
Regards,
Aman.


Title: Re: Need help with customs
Post by: Himadri Roy on January 10, 2015, 09:47:35 PM
Even if i get a transmitter that is legalised by WPC do i need a NOC transmitter like spektrum DX7? Thank you Aman for the response!  :hatsoff: :thumbsup:


Title: Re: Need help with customs
Post by: aman1256 on January 10, 2015, 10:24:31 PM
Well Actually I really don't know about that my friend you know that If its shipped by FedEx or UPS or DHL it may get passed then you will have to pay duties and second thing if it comes by Registered Airmail then surely It may get stuck.
Regards,
Aman.


Title: Re: Need help with customs
Post by: Cycloned on January 11, 2015, 12:04:06 AM
My experience is that if you use DHL/Fedex or any other high speed shipping service you will receive the item quickly but they will charge a hefty duty. If you use registered Singapore/China/Hong Kong air mail you will not have to pay duties as long as you ask the seller to mark items as a gift. There is a small chance you will lose the parcel, and the shipping is slow.


Title: Re: Need help with customs
Post by: aman1256 on January 11, 2015, 12:12:16 AM
Well In airmail we wont have tracking if its registered then we have tracking.
Regards,
Aman.


Title: Re: Need help with customs
Post by: vivekloveyou on January 17, 2015, 04:54:41 PM
Had got a few things from UK
- Phantom 2 battery & Props from UK and asked them to Bill it for 40 Pounds through UPS. It was delivered in 3 days, but ya Customs charged 1250 + 250 by UPS.

Will Order FPV in a day or two. Total cost is around $300. Lets see how much they charge this time. Strange that noone in india is selling ImmersionRC products.


Title: Re: Need help with customs
Post by: aman1256 on January 17, 2015, 05:49:56 PM
Hmm Congrats On That and I hope you don't get charged by customs. :D :)
Regards,
Aman.


Title: Re: Need help with customs
Post by: samarthp on January 18, 2015, 12:22:04 AM
No matter what you order, there are high chances that anything marked as RF/radio is definitely gonna get seized if you do not have WPC ETA & import license. The custom officers are pretty strict about import of any RF equipments and that too RTF Drones!!! I had to ask customs to return my RTF Drone as they wanted me to provide them WPC ETA & import license in order to release my item from them! :(


Title: Re: Need help with customs
Post by: kiran rc on January 18, 2015, 05:51:50 PM
will tx modules be caught at customs? ???


Title: Re: Need help with customs
Post by: phanivyas on January 20, 2015, 03:10:48 PM
Last month I have ordered a 7" FPV monitor from ebay.com for $45. Yesterday I have received it. I had to pay Rs1,270 during delivery.
RI256944355CN


Title: Re: Need help with customs
Post by: aman1256 on January 20, 2015, 06:03:52 PM
Well Congrats on that it took about one month if I am right to deliver??Well Once Again Congrats :D
Regards,
Aman.



Title: Re: Need help with customs
Post by: kunalup on January 21, 2015, 01:59:43 PM
hey guys I need help.

I bought https://stacksocial.com/sales/the-extreme-micro-drone-2-0-aerial-camera?aid=a-49y03t13 (https://stacksocial.com/sales/the-extreme-micro-drone-2-0-aerial-camera?aid=a-49y03t13)

It's now stuck in customs for a WPC NOC

I don't stay in Mumbai.

I emailed them, this is what I got in reply:
"WPC/NOC and type approval is required for clearance of transmitter/receiver to be used in toys/helicopter/aeroplane and other articles vide Public Notice 111/2013, dated 12.09.2013 issued by Commissioner of Customs(Import), NCH, Mumbai. In this regard, you have to take the item to the WPC’s Western Regional HQ at Gorai Road, Borivali(W), Mumbai under Customs escort and obtain necessary NOC/type approval. You may also contact on telephone number 022-28672351 or log on to www.wpc.dot.gov.in/equipment_show.asp (http://) to confirm whether the item under import is type approved by WPC. After obtaining the same, you may approach Postal Appraising Section for assessment the goods."

What can I do to get the drone delivered to my home address without visiting mumbai?

TIA



Title: Re: Need help with customs
Post by: Himadri Roy on January 21, 2015, 02:22:28 PM
If you have the patience or any contacts with some officials try getting a NOC...or try telling them what you intend to use it for some competition,college project....
I would suggest you to ask the custom ppl to send it back to the seller and ask for a refund from the seller. As getting NOC takes a whole lifetime... :banghead: :banghead:
AND PLEASE FROM NEXT TIME BEFORE BUYING ANY RC GOODS READ OR SEARCH THE FORUM FOR ANY INFO  :hatsoff: :hatsoff: :thumbsup: :)


Title: Re: Need help with customs
Post by: aman1256 on January 21, 2015, 02:56:54 PM
Hey Kunal,
I agree with himadri if you can get NOC fastly if.you have some contact but if.you cant get it then you will have to send the parcel back.
Regards,
Aman.


Title: Re: Need help with customs
Post by: VS511 on January 21, 2015, 03:10:50 PM
Hi everyone, a surprising thing happened today. After almost 11 months of placing my order with HobbyKing, I received a letter from customs saying they have detained my package and that this was the final notice (first too, actually). They are asking for No Objection Certificate (NOC) from WPC Wing, Borivali for clearance. However, I haven't ordered any radio or remote.

Please can anyone assist me with this matter (perhaps someone experienced with it)? Thank you so much!

EDIT: Just read the last page. However, my case is different since I don't have any radio/remote in the package whatsoever.


Title: Re: Need help with customs
Post by: aman1256 on January 21, 2015, 06:11:30 PM
Wow after 11 months thats really surprising actually.Well as you dont have any radio then why are they asking NOC was something wrriten in letter for what reason they are demanding it? ??They would have mentioned it on the letter right? ?
Because Getting Getting A NOC is really hard From WPC BORIVALI.
Regards,
Aman.


Title: Re: Need help with customs
Post by: kunalup on January 21, 2015, 06:22:48 PM
Thanks.

Will a email asking them to return the drone to seller suffice? Or do I need to visit them personally?

Actually I wasn't aware of WPC or any such authority.

It's so frustrating.


Title: Re: Need help with customs
Post by: aman1256 on January 21, 2015, 07:15:03 PM
Hey Kunal,
Well I also don't know how to go through that Process but yes I think members would be able to help you who have gone through this process.
Regards,
Aman.


Title: Re: Need help with customs
Post by: ppcruise on January 22, 2015, 02:55:49 AM
I have $280 worth of electronics coming from HK and have been held by the Delhi Customs for almost a week now. Still no intimation from the Foreign Post Office but tracking shows the duration it has been held for. I'm finally planning a visit to the FPO tomorrow to see if it can be released. Most likely will have to pay duty around 30% max but can't wait for the electronics anymore. Here's what the tracking shows:

    
ITEM n° EQ305380238SG
Local Date and Time   Country   Location   Event Type   Mail Category   Next Office   Extra Information
1/6/2015 3:41:00 PM   SINGAPORE      Receive item from customer (Otb)   Air   DELHI INTERNATIONAL MAIL CENTRE      
1/6/2015 4:41:00 PM   SINGAPORE   SINGAPORE S02   Insert item into bag (Otb)   Air   DELHI INTERNATIONAL MAIL CENTRE      
1/9/2015 3:50:00 PM   SINGAPORE   SINGAPORE S02   Send item abroad (EDI-received)   Air   DELHI INTERNATIONAL MAIL CENTRE      
1/12/2015 10:35:17 AM   INDIA   DELHI, EMS SPEED POST CENTRE   Receive item at office of exchange (Inb)   Air   DELHI EMS SPEED POST CENTRE      
1/12/2015 2:51:01 PM   INDIA   DELHI, EMS SPEED POST CENTRE   Send item to customs (Inb)   Air   C.E.D. New Delhi-2      
1/16/2015 4:08:41 PM   INDIA   DELHI, EMS SPEED POST CENTRE   Record item customs information (Inb)   Air   C.E.D. New Delhi-2   
Retention reason : Awaiting proof of purchase/value from addressee   

Based on the retention reason, I'll be carrying the invoice copies from HobbyKing and also the proof-of-payment (I used PayPal). Will post if I face any other issues or requirements.

I have almost 4 years of commercial imports logistics but have never ordered personally so it's new grounds for me. Technically speaking, all the customs should ask for is a proof of purchase/value (to curb under-invoicing and as long as it's not a Rx/Tx). But we all know how selective our country's govt. departments are when it comes to following procedures so have no idea what to expect.


Title: Re: Need help with customs
Post by: aman1256 on January 22, 2015, 11:15:45 AM
Well As You used Paypal You can get your money back by Filing a case there. But yes as they are requiring just a Proof Of purchase and Value so its not a problem as soon as you come back from FPO just update what happened. :D
Regards,
Aman.


Title: Re: Need help with customs
Post by: ppcruise on January 22, 2015, 11:42:03 AM
Raining pretty mad today.. Might have to delay this by a day I guess.. Will update as soon as I have something to share..


Title: Re: Need help with customs
Post by: massguru on January 22, 2015, 12:53:12 PM
Hello ppcruise,

CED taking long time.  You can visit there and meet with inspector.  They want some tip Even you can get your shipment without any duty.

You can call me for more info.

Thanks
Surendra
08860040979


Title: Re: Need help with customs
Post by: aman1256 on January 22, 2015, 01:32:06 PM
Hmmmmmm didnt know that?  ???


Title: Re: Need help with customs
Post by: ppcruise on January 22, 2015, 01:33:36 PM
Thanks mate!!

Finally got in touch with the FPO. Will be visiting the office tomorrow with the required documentation. Let's see how it goes.


Title: Re: Need help with customs
Post by: aman1256 on January 22, 2015, 06:19:35 PM
Well Surely Yes Good Luck For Tomorrow :D
Regards,
Aman.


Title: Re: Need help with customs
Post by: ppcruise on January 23, 2015, 04:33:12 PM
Just came back from the FPO. Duty was calculated at Rs. 7000/- for a $280 shipment.. The guy says "Duty 7000 hai bataao kya karna hai?" I took the cue.. Paid 4K and came back.. Will be delivered in 2 days now.. Well I hope so at least..


Title: Re: Need help with customs
Post by: ppcruise on January 23, 2015, 04:34:45 PM
All they needed in terms of documentation (in my case) was a proof of purchase/value. To self-collect the courier they wanted certain NOC(s) which I did not have so agreed to home delivery itself.


Title: Re: Need help with customs
Post by: sooraj.palakkad on January 23, 2015, 05:13:33 PM
7000 ??? that is around 40% of your purchase value :banghead:


Title: Re: Need help with customs
Post by: areebnazim on January 23, 2015, 07:08:51 PM
I will never use EMS again, they charged almost 100% duty on one of my shipments from hobbyking. Had to pay 2700 duty on an USD 81 shipment which included a USD 30 EMS shipment charge!!

Fedex rocks... they charged INR 700 on a USD 350 shipment!!


Title: Re: Need help with customs
Post by: ppcruise on January 23, 2015, 10:30:22 PM
My bad guys. Meant to type 6000.. Actual duty was calculated at 6000/-. So that's about 32%. Of course I picked paying less. Hoping you guys know what that means..


Title: Re: Need help with customs
Post by: ppcruise on January 23, 2015, 10:31:07 PM
Fedex charged 28% for another order from hobbyking.


Title: Re: Need help with customs
Post by: aman1256 on January 23, 2015, 11:21:34 PM
Hmm really surprising things are happening here.
Regards,
Aman.


Title: Re: Need help with customs
Post by: SK1701 on January 29, 2015, 09:23:08 PM
Hey everyone. I just wanted to know if it is ok to order a BNF helicopter from BangGood (V911) shipped by Registered Air Parcel. Since it does not have any radio in the parcel it shouldn't be a problem at customs right? I tried searching for BNF on the forum but could not find anything pertaining to this.


Title: Re: Need help with customs
Post by: aman1256 on February 01, 2015, 07:08:33 PM
Hey Sir,
Sorry For Late Reply. Well There Should be No Problem in Customs Sir. But If The Customs See that It Is A Helicopter they might check it if there is Radio Inside it or not. Obviously there will be not but sometimes what can happen in Rare cases that It is a Danger Clearing This Helicopter you Know Like Drones Are Banned So Many Drones Have Been Not All Allowed Through But That Also In Rare Cases. But If it happens then what you can do I hope you can get your money back?? Am I right??? If you don't receive it.You Can give it a Try and what I think is that it should not stuck in Customs if it get stuck then they will probably sent you a letter that why it is stuck and what they require. Most Probably They require invoices,Price Proof,And/or Covering letter,Documents Nothing Else.
So I think At last It should not be Stuck In Customs.If you order Surely update us.
Regards,
Aman.


Title: Re: Need help with customs
Post by: ppcruise on February 01, 2015, 08:47:03 PM
@SK1701 - hey. I've ordered  and successfully received the following from bangood without any issues.
1. WLToys V911 RTF
2. WLToys V911 BNF
3. WLToys V922 RTF


JUST USE REGISTERED POST AND FORGET ABOUT IT SINCE IT TAKES AGES TO COME. But you won't run into customs issues that way. Speaking from experience, EMS is the worst of the lot no matter where and what you order from.


Title: Re: Need help with customs
Post by: SK1701 on February 01, 2015, 09:04:27 PM
@aman Thanks a lot for the reply. Please don't call me Sir. I guess there is a risk involved but I ought to be able to convince them that there is no radio equipment inside right? I don't know if BangGood has an option to return if it gets stuck. I will surely check it up. Anyway, I need to get a new radio first before getting the V911 BNF.
@ppcruise, thanks a lot for the info. I am not confident about getting an RTF but I will probably go for a BNF once i get a new radio. Banggood has it very cheap and the registered shipping is cheap too.


Title: Re: Need help with customs
Post by: aman1256 on February 01, 2015, 10:14:47 PM
They Are Sending It By China Registered Post Airmail, Right???
Regards,
Aman.


Title: Re: Need help with customs
Post by: avadhut on February 02, 2015, 12:08:45 PM
Hello Everyone,

I have ordered a Syma X5C Remote Control 2.4 GHz from China (www.feala.com (http://) (http://)).
Which I received 1 months before, but it is not working with my Syma X5C 2.4 GHZ Quadcopter.
So i ask them to provide me the replacement of it. They have sent the replacement, but now the customs had taken the parcel and aksing me to take WPC type approval/WPC license.
Can anybody help me how to obtain the WPC approval or license.


Title: Re: Need help with customs
Post by: aman1256 on February 02, 2015, 12:55:42 PM
My Friend It is really hard to get The WPC Approval Or License. I am really sorry for that. I think you have to send the Parcel Back And Get A Refund.


Title: Re: Need help with customs
Post by: avadhut on February 02, 2015, 02:10:13 PM
Are you aware of anybody who can synchronize the transmitter with the quadcopter. I have a transmitter with me but it is not working.


Title: Re: Need help with customs
Post by: aman1256 on February 02, 2015, 02:37:17 PM
I Am Really Sorry My Friend. I Really Dont Know Whi Can Help You??
But Try Putting The Problem In Radios And Receivers Thread And I Am Sure your problem Wilk Get Solved means the one with Synchronizing The Radio With The Helicopter.
Regards,
Aman.


Title: Re: Need help with customs
Post by: parichya.gautam on February 02, 2015, 02:50:51 PM
i can help you here.. whats the exact issue you are facing ?


Title: Re: Need help with customs
Post by: avadhut on February 02, 2015, 02:55:58 PM
When i switch it on the quadcopter it first blinks faster and after some time it blinks slowly. And transmitter is also getting on showing all the function. But it is not working with quadcopter. Nothing happens.
Quadcopter is just blinking and there is a display on transmitter.
But if i move the controls on transmitter nothing happens
I think so its a synch issue


Title: Re: Need help with customs
Post by: parichya.gautam on February 02, 2015, 03:02:42 PM
.. quadcopter lights blinking as in ?


Title: Re: Need help with customs
Post by: rajgorasia on February 04, 2015, 01:30:29 PM
When i read all posts.... i just feel i m still a "Lil Kid" in all this....
So i wouldn't mind calling u all "Guru's".

Can someone please help me in getting out my parcel from customs? Its a WLtoys V666 FPV MULTIROTOR. STUCK IN AHMEDABAD FPO. Same thing, asking for a WPC. for which there is a Gazette of India stating that there is no need of any license or NOC for using 2.8 gigs or 5.8 gigs gadgets. But this "Illiterate" F***'s still want that WPC NOC.


Title: Re: Need help with customs
Post by: Himadri Roy on February 04, 2015, 01:54:31 PM
Yes your correct but they are asking for a paperwork by WPC called ETA(Equipment Type Approval) wherein the tx rx must comply with power output range limit etc and bro i would recommend you not going after wpc noc as it takes ages. Ask the customs to return the parcel to seller and ask the seller to refund the money if possible. Did you have a LiPo in the parcel too? :hatsoff: :hatsoff:
Regards
Himadri


Title: Re: Need help with customs
Post by: Himadri Roy on February 04, 2015, 01:57:11 PM
If you really want the parcel try talking to the official giving them excuse of school project or some competition rest depends on luck! :hatsoff: Keep us updated about what happens!ANd Best of Luck! :thumbsup: :hatsoff:


Title: Re: Need help with customs
Post by: rajgorasia on February 04, 2015, 02:00:52 PM
Oh.... Hell yaar. I guess will straight away ask him how much he wants....


Title: Re: Need help with customs
Post by: SK1701 on February 04, 2015, 05:22:45 PM
I am planning to place my first order with HobbyKing so I have a few questions. Can I order a FrSky DJT module or will it get caught by customs as it is radio equipment? Can I at least order a V8FR receiver or will that be a problem too? I am planning to order a 4000 mAh LiPo as well and a LiFe. These should not be a problem right? I am planning to have them shipped by FedEx priority. How much customs duty can I expect?
Thanks


Title: Re: Need help with customs
Post by: rajgorasia on February 04, 2015, 05:49:32 PM
Himadri Roy....... Boss... U are absolutely ri8. Had called WPC regional at Mumbai this afternoon. He straight away said that "No license or NOC's have been issued in last 2 :O Years".................
He said its because of problems in the past with Chinese. So i guess i will have to travel all the way to FPO, Ahmedabad and have a conversation with him face to face. Hope some good money will solve the prob...


Title: Re: Need help with customs
Post by: rajgorasia on February 04, 2015, 05:51:41 PM
I guess dont order the Lipo along with all these...
And there is hope that it wont get stuck into customs.


Title: Re: Need help with customs
Post by: rajgorasia on February 04, 2015, 06:02:43 PM
Ya.... Had 3 :giggle: Lipo's.... ;D
1 for the FPV display... :banghead:
1 for the Quad... :banghead:
& 1 Extra for Quad :banghead: :banghead: :banghead:


Title: Re: Need help with customs
Post by: aman1256 on February 04, 2015, 11:23:36 PM
Hello Everybody,
@rajgorasia :- well Hey Rajgor well i think you will have to visit Ahemdabad FPO and try asking them at how much money they will leave the parcel and if they ignore that Then you will have to tell them to return the parcel and ask a return from Seller.

@Sk :- Hey Sk mate Well yes you can order these things and yes as they being dispatched by Fedex Priority then you will be charged customs like 25 to 42 %in total and yes maybe your parcel can get stuck in customs but what i have known till is that Fedex will get it cleared thats it is charging so much money and sometimes you may not get charged customs.
Regards,
Aman.


Title: Re: Need help with customs
Post by: rajgorasia on February 04, 2015, 11:44:39 PM
 So than next time I will have to ask Banggood to send it through FedEx. Getting custom clearance is totally on FedEx? Mean it's their responsibility to get the parcel delivered to us after everything?


Title: Re: Need help with customs
Post by: aman1256 on February 05, 2015, 05:24:39 AM
Yup your correct.Till Its delivered its their responsibility thats why fedex takes so much charges.I Think so Even DHL is good its like Fedex only.
Regards,
Aman.


Title: Re: Need help with customs
Post by: parichya.gautam on February 05, 2015, 08:28:44 AM
People who have bought products VIA FEDEX or DHL , , from your experience How many time did you had to pay customs too ??

I got some stuff from ebay.com , some eco shipping and some standard ( APM2.8 kit, CF Motor mounts, and lots of props )

Will i need to pay customs too on these :P ?


Title: Re: Need help with customs
Post by: sundaram on February 05, 2015, 09:04:49 AM
Always


Title: Re: Need help with customs
Post by: aman1256 on February 05, 2015, 12:55:42 PM
I agree with you on that sir :) :) ;)
Regards,
Aman.


Title: Re: Need help with customs
Post by: parichya.gautam on February 05, 2015, 12:59:31 PM
editied, i meant customs ..


Title: Re: Need help with customs
Post by: aman1256 on February 05, 2015, 06:29:17 PM
No actually,In All Economy Shipping That Is not registered or Airmail it is just checked by customs but if its registered and you have been charged customs then you will have to pay it.
Regards,
Aman.


Title: Re: Need help with customs
Post by: parichya.gautam on February 05, 2015, 06:32:03 PM
..... i didnt get it ...

if i get a product via free shipping ( airmail reg/non-reg)

vs

i pay for shipping via FEDEX or DHL

between the 2 which has higher probability of being checked in customs and i being forced to pay for the customs .. ?


Title: Re: Need help with customs
Post by: rajgorasia on February 05, 2015, 06:41:56 PM
I WILL SAY.... "free ka maal kabhi kabhi bahot mehanga pad sakta hai boss"


Title: Re: Need help with customs
Post by: parichya.gautam on February 05, 2015, 06:47:28 PM
so... you suggest that i go for FEDEX or DHL ?? next time ?


Title: Re: Need help with customs
Post by: abhayf14 on February 05, 2015, 07:02:53 PM
I have these 2 USPS first class parcel both stolen
See the tracking details
So I went to Dimc Delhi they said it been send to STG and never returned back
Asked me write a complain in written against officer at STG Gurgaon as I saw that person not cooperating whenever I went to him
Both parcel had 14000 custom duty imposed as said by dimc official


Title: Re: Need help with customs
Post by: abhayf14 on February 05, 2015, 07:04:52 PM
Trcking


Title: Re: Need help with customs
Post by: rajgorasia on February 05, 2015, 07:25:41 PM
Abhay sahab.... Everyone in Customs everywhere seems to be same sick people's union.... :banghead: :banghead: :banghead:


Title: Re: Need help with customs
Post by: controlflyer on February 05, 2015, 08:18:02 PM
Today I successfully landed at Goa, got through thr green channel with my dismantled quad and the transmitter. Out of curiosity once out met a CO at a tea stall, engaged in a conversation and ultimately came to "drone" topic. To my surprise he said that till now they haven't recceived any news as such and also told me that people bring quadcopters, which he called "drones" all the time and they do not hold them. He then said that around 5 months back a similar "drone" was brought in and the passenger flashed out papers from some government agencies without them asking him. The matter was discused among themselves and finally released without any problems as one of the officers was a NCC cadet in his days and waved it off saying "this is a hobby".
Now so many questions and problems arising nationwide, I ask myself, " are they creating the problems, or are we making it a problem by answeing questions even before they ask" AFAIK, this issue here in Goa is a dormant one.


Title: Re: Need help with customs
Post by: aman1256 on February 05, 2015, 08:46:31 PM
Hello Everbody,
@ parichya:-Hey parichya,Now if you see If you get your Rc Stuff by economy shipping  that is not registered or airmail you will not be imposed customs duties as the parcels is just scanned one time in customs. But There is also a chance of getting parcel lost but if its Registered the same parcel will not get lost but there is a chance of getting customs duties imposed.
Now,In Fedex or DHL your parcel will not get lost and second thing it is 50-50 that customs duties maybe imposed to you. If imposed then that will be 25 to 42 % of the Declared Value.
I hope this clears your doubt.;)
Regards,:)
Aman.


Title: Re: Need help with customs
Post by: parichya.gautam on February 05, 2015, 08:55:42 PM
that does . thanks a lot :)


Title: Re: Need help with customs
Post by: rajgorasia on February 09, 2015, 01:44:34 PM
Customs totally denied me to release of my parcel which contains WLtoys FPV V666. They said unless n untill i get the WPC NOC, they will not at all release my parcel.... What to do guys...?????


Title: Re: Need help with customs
Post by: Rcjabalpur on February 09, 2015, 02:50:46 PM
Get a wpc noc , anything containing Rx and Tx are not released . You can try and bribe them though .


Title: Re: Need help with customs
Post by: rajgorasia on February 09, 2015, 03:13:03 PM
Tried hard bro. Offered very good amount for the same. But didn't work. Now just have to find somewhere/someone who can get it or has it.


Title: Re: Need help with customs
Post by: Rcjabalpur on February 09, 2015, 03:24:16 PM
You can apply it online , it will take a few months to be processed.


Title: Re: Need help with customs
Post by: aman1256 on February 09, 2015, 06:20:35 PM
Well Not Months I would say years I don't think they are issuing it also or not ??? Its better if you tell them to return the parcel and get the money back !!! This is the best way my friend this is only way.
I hope you understand ! ::)
Regards,
Aman :)


Title: Re: Need help with customs
Post by: rajgorasia on February 09, 2015, 06:42:37 PM
😢


Title: Re: Need help with customs
Post by: aman1256 on February 09, 2015, 06:46:45 PM
I am really sorry my friend this is the only way I also cannot do anything :(
Regards,
Aman.


Title: Re: Need help with customs
Post by: neelpatel888 on February 13, 2015, 12:25:27 AM
Hi Guys,

I want to buy DJI PHANTOM 2 VISION PLUS in india but in USA the price is about $1000 i.e aprrox.(Rs.63000/-) but in india the price is Rs. 1,15,000/- so will i get any customs issues on mumbai airport or won't able to buy for USA??? PLZZZ GUYS WANT YOUR HELP!!!


Title: Re: Need help with customs
Post by: rajgorasia on February 13, 2015, 12:27:56 AM
Buy from India. Otherwise same issue of Customs may arise. Custom will be ok unless they don't ask for WPC NOC.


Title: Re: Need help with customs
Post by: neelpatel888 on February 13, 2015, 12:32:18 AM
Thankx but can i get deep info of WPC & NOC???


Title: Re: Need help with customs
Post by: rajgorasia on February 13, 2015, 12:38:42 AM
Its all there in earlier posts. But if u want than will put it up tomorrow. Its 63000 in US right? If u calculate duty without under invoicing than it will be something around another 26000 approx. So why not buy it from here. No headache about customs bro. My Wltoys V666 FPV is still into customs for more than a month. Just they want that NOC from Wireless Planning Commission. Which is almost impossible to get.


Title: Re: Need help with customs
Post by: neelpatel888 on February 13, 2015, 12:41:54 AM
Yeah thankx man!!! Will try to get it as lower price as possible in India


Title: Re: Need help with customs
Post by: dinmaka on February 16, 2015, 05:02:41 PM
hye guys.anyone here got Bangalore custom contact mumber/address/email as my item has been witheld by them. the tracking said that they need to see the invoice. so i could send them the invoice..

the tracking status : Retention reason : Awaiting proof of purchase/value from addressi

i hope anyone who had been dealing with bangalore custom could share their experience. Thank you :)


Title: Re: Need help with customs
Post by: aman1256 on February 16, 2015, 08:29:40 PM
Hey dinmaka,
First Of all Welcome To The Forum. Now,Well As Your Tracking Status Is showing Retention Reason :- Awaiting Proof Of Purchase/Value From The Adressi. I think So you will Get A Letter From Customs That Submit Your Documents With Proof And Required Things.It has Happened With Many Forum Members Mate. So Just Wait For The Letter So you can know what what things they are requiring. Meanwhile Contact The Bangalore Foreign Post Office Here are the Details :-

Bangalore Sub Foreign Post Office, Bangalore 560025:-( International Parcels, Regd Letters and EMS)
Sub-Postmaster (HSG-1) . Bangalore Sub Foreign Post Office, III Floor, Museum Road Post Office Building, Museum Road, Bangalore. 560025 Ph.-080-25589993) email : bgfgn25@gmail.com

Assistant Commissioner of Customs, in-charge of the Postal Appraising Department,
 whose phone number is 080- 22261326 and Fax No. 080-22380627.

 The Superintendents and Inspectors of PAD can be contacted at phone/fax number 080—25589992.

http://bangalorecustoms.gov.in/ (http://bangalorecustoms.gov.in/)
Well If you don't Mind,Can You Please tell us Is it coming By Registered Post/EMS Speed Post And Whats The Item Inside it??
Regards,
Aman. :D


Title: Re: Need help with customs
Post by: dinmaka on February 17, 2015, 12:06:32 PM
thanks a lot aman1256 :D

really appreciate that.

it sent thru ems speed post. from korea.it contains camera lens

the seller shipped the item without invoice. eventho i'd already told him to attach together the invoice along with item

it's in the custom detention since 10 feb 2015.

how'd do u guys prefer to contact the custom? would u wait for the custom letter to reach me? or should i sent them the item invoice to them immediately?

would there any problem if im sending them the invoice earlier?  because i cant wait any longer. i need to wait at least 2 weeks for the letter to reach me


Title: Re: Need help with customs
Post by: aman1256 on February 17, 2015, 03:09:50 PM
Hello,
If the retention reason has appeared from like 7 days so it will be reaching you soon.Just wait till Thursday if you dont receive the letter then Contact Bangalore FPO/Customs and ask them what documents and to which address its need to be send.
Regards,
Aman.:)


Title: Re: Need help with customs
Post by: dinmaka on February 20, 2015, 03:59:14 PM
aman1256,i didnt yet receive the letter from custom..and i called the custom and ask me what is the item inside? i dont wanna risk paying 30% tax for the camera lens thus i stopped the conversation. should i proceed with the conversation (in case im calling them again) ?  i would follow the advice that i shouldnt come to custom office personally as this would make the custom to charge me more and they will be asking lots of question. i think same goes to phone conversation.


Title: Re: Need help with customs
Post by: aman1256 on February 20, 2015, 04:37:19 PM
Yes I understand that My Friend But I don't know why didn't you receive the Letter??? Now I think the Only way Is to call them and if they ask just tell them Its a electronic Thing But yes don't go to Customs office and ask them directly what documents and required and where to sent them That's It !!!! Lets See What Happens then my friend.
Regards,
Aman.


Title: Re: Need help with customs
Post by: jeet8066 on February 28, 2015, 11:13:00 AM
I hv ordered from Hobby King. Now in tracking it's showing "Held by Customs at Destination" since 23rd Feb 2015. Any one tell me how many days it will take for customs Clearance?


Title: Re: Need help with customs
Post by: Himadri Roy on February 28, 2015, 11:40:26 AM
Did it have any radio or wireless stuff ?


Title: Re: Need help with customs
Post by: jeet8066 on February 28, 2015, 11:42:28 AM
yes video transmitter, receiver & camera for FPV.


Title: Re: Need help with customs
Post by: jeet8066 on February 28, 2015, 11:51:44 AM
Kindly tell me about this?


Title: Re: Need help with customs
Post by: Himadri Roy on February 28, 2015, 12:05:59 PM
Is it 900 Mhz system then its trouble as customs don't like wireless things in parcel...They may ask you for WPC NOC, ETA etc.


Title: Re: Need help with customs
Post by: jeet8066 on February 28, 2015, 12:13:00 PM
That is 5GHz / 200mW and mean of "They make as you for WPC NOC, ETA etc"?


Title: Re: Need help with customs
Post by: aman1256 on February 28, 2015, 09:17:22 PM
Well Its Gonna Be A Problem. I hope it gets cleared soon if not then you will get tracking update with retention reason.
Regards,
Aman.


Title: Re: Need help with customs
Post by: raaz2074@ on March 02, 2015, 06:34:36 PM
hi,
anyone plz help me how to get rid of customs because I m buying turnigy 9xr from hobbyking, so plz anyone help me to how can I get my radio without any custom problem
 thanks a lot


Title: Re: Need help with customs
Post by: gunnu on March 02, 2015, 07:25:13 PM
welcome to forum raaz2074@
already bought or planing to buy???

regards


Title: Re: Need help with customs
Post by: Himadri Roy on March 02, 2015, 07:34:56 PM
Get it without module buy module from LHS


Title: Re: Need help with customs
Post by: gunnu on March 02, 2015, 07:38:10 PM
but also without module it will detained by customs.. for sure

regards


Title: Re: Need help with customs
Post by: Himadri Roy on March 02, 2015, 07:40:40 PM
Yeah there's a possibility


Title: Re: Need help with customs
Post by: aman1256 on March 02, 2015, 08:35:03 PM
Hello Everybody,
It will be detained by Customs thats 80% possibility.So be careful as It is a radio it will be detained by Customs sometimes it may not but that also if luck is good.
Regards,:)
Aman.


Title: Re: Need help with customs
Post by: raaz2074@ on March 05, 2015, 11:19:15 AM
Actually planing to buy if there wouldn't problem with customs I had already it


Title: Re: Need help with customs
Post by: raaz2074@ on March 05, 2015, 11:25:44 AM
Actually planing to buy if there wouldn't problem with customs I had already it


Title: Re: Need help with customs
Post by: aman1256 on March 05, 2015, 01:05:26 PM
I understand that my friend but yes if you choose FedEx I am sure it will get clear even DHL Too.
Regards,
Aman.


Title: Re: Need help with customs
Post by: Rcjabalpur on March 05, 2015, 01:40:17 PM
Buy local , when something is available here why not buy from here .


Title: Re: Need help with customs
Post by: aman1256 on March 05, 2015, 01:42:35 PM
Sorry Sir If I wrote there something wrong but yes you can always correct me :) as your my senior you have more experience than me in R/C Field.
Yes That's Correct you can also from LHS they can give you the best possible Deals.I hope I didn't hurt someone's feelings.
Thanks For Correcting Me Sir. :)
Regards,
Aman.


Title: Re: Need help with customs
Post by: kiran rc on March 10, 2015, 06:50:57 AM
Will the order with ardupilot apm +motors and esc be caught at customs?


Title: Re: Need help with customs
Post by: SK1701 on March 10, 2015, 05:16:48 PM
Hey guys. I've asked this before, but I did not get much of a response. I want to buy a FrSky DJT/DF Module. As of now, it is available at RcProduct but I wanted to ask if I can buy it from International sites like HobbyKing. Will there be a problem if I ship it by Registered Airmail? Would love some advice from those who experience with this.


Title: Re: Need help with customs
Post by: aman1256 on March 10, 2015, 07:39:51 PM
Well Its a module am I right?? well my friend I think it may get stuck in customs but yes there are some people who have imported modules I think so but I don't know. What I think is that it may get stuck in Customs specially registered Airmail.
Regards,
Aman.


Title: Re: Need help with customs
Post by: yashd95 on March 11, 2015, 10:19:45 AM
my order with some motors and a flight controlled is showing send to customs since 2 weeks.its worth 37 dollars. should i be worried? china post no: RF011142720CN thanks :)


Title: Re: Need help with customs
Post by: aman1256 on March 11, 2015, 11:31:44 AM
Hey yash,
It takes Time for Coming from Mumbai to Kolkata actually as Registered Shipments comes by RMS so it should reach the Mumbai Customs soon and soon it should be dispatched to you. I hope you receive it soon. But if you don't get any update for more like 7 to 9 days then try to contact the Mumbai FPO Here are the contact details :-

Articles with Tracking Numbers prefixed with CP,CL, RR are dealt by the Office of the Postmaster General (MM&FP), Foreign Post Office, Mumbai-400001.
Office Address :
Customer Care Section
3rd Floor, Foreign Post Office, Videsh Dak Bhavan,
Ramgulam Shivsagar Marg (Sprott Road),
Ballard Estate, Mumbai - 400 001.
Telephone Number.:+ (91) (22) 22611791, 22653621
Email : mumbaiforeignpost@gmail.com
Regards,
Aman.


Title: Re: Need help with customs
Post by: yashd95 on March 11, 2015, 11:42:51 AM
thanks a lot Aman  :D  will do just that.


Title: Re: Need help with customs
Post by: aman1256 on March 11, 2015, 01:33:50 PM
As soon as you get any information do update it here as it helps a lot for Forum archives and referring purpose :)
Regards,
Aman.


Title: Re: Need help with customs
Post by: yashd95 on March 11, 2015, 04:14:13 PM
yes sir will do that the moment something progresses.


Title: Re: Need help with customs
Post by: shatul on March 11, 2015, 04:42:03 PM
hello everyone,

My package is also stuck at customs and it shows Retention reason : Awaiting proof of purchase/value from addressee
whom should i contact for clearance of the same ?
looks like ppcruise also faced the same issue. so i request ppcruise to share the contact details of the office he had to visit to get his/her package cleared.

Thanks in advance!


Title: Re: Need help with customs
Post by: aman1256 on March 11, 2015, 09:40:25 PM
Hello,
@ yash please don't call me sir as I am just 16 years. :)
@ shatul ok shatul so I think they are requiring proof of purchase for your item so what you can do that is contact the Delhi FPO Or Mumbai fpo where the parcel is stuck and ask them where to send and what to send ?? and maybe you will get a letter from customs that your item is stuck and it requires proof of purchase.
Here are the contact details for Delhi FPO and For Mumbai Refer previous post of mine :-
Comrade Indrajit Gupta Marg, New Delhi - 110002
 Tel: (+9111)23235501
 Fax: (+9111)26193802
Regards,
Aman.


Title: Re: Need help with customs
Post by: shatul on March 12, 2015, 04:32:14 PM
Hello,
@ yash please don't call me sir as I am just 16 years. :)
@ shatul ok shatul so I think they are requiring proof of purchase for your item so what you can do that is contact the Delhi FPO Or Mumbai fpo where the parcel is stuck and ask them where to send and what to send ?? and maybe you will get a letter from customs that your item is stuck and it requires proof of purchase.
Here are the contact details for Delhi FPO and For Mumbai Refer previous post of mine :-
Comrade Indrajit Gupta Marg, New Delhi - 110002
 Tel: (+9111)23235501
 Fax: (+9111)26193802
Regards,
Aman.


i called FPO @ the mentioned number(23235501) but they said u need to contact customs department and for customs contact number call on 011-23233325 so i called there but it doesn't connect


Title: Re: Need help with customs
Post by: aman1256 on March 12, 2015, 08:40:34 PM
Hey Shatul,
No problem mate here are the other contact Details For Delhi Customs :-
Chief Commissioner Delhi Customs (Delhi Zone) :- 011-25654160
Commissioner (Import And General) :- 011-25652970
If you need any other contact details then just check out this link :- http://delhicustoms.gov.in/contact.html (http://delhicustoms.gov.in/contact.html)
And this works. If It doesn't then we will surely find out another way don't worry :)
Regards,
Aman.
 




Title: Re: Need help with customs
Post by: yashd95 on March 13, 2015, 08:46:47 PM
so i got A letter from the customs for a wpc approval for a radio. my previous radio had got through without any problem. anyone have an idea or have dealt with this? help would be appreciated
regards


Title: Re: Need help with customs
Post by: aman1256 on March 13, 2015, 09:13:43 PM
Hey Yash,
My Friend I am really sorry to inform you that its really hard to get WPC Approval Many have tried yet failed and the only option is that telling them to return the parcel and get your money back from the Seller As it is really hard to get WPC approval. Yes one thing can be done that it by a letter it can be explained to them how you plan to use it and all. If you don't mind can you tell me which radio is it maybe some Member who would have ordered that if got cleared may help you with that and also telling the tracking number too ??
Regards,
Aman.


Title: Re: Need help with customs
Post by: SU30 on March 14, 2015, 07:58:16 PM
this is the wpc rules dont worry  :) :) :)

For International Co-ordination about wpc connect them
    
    
    6th floor, Sanchar Bhawan
    20, Ashoka Road
    New Delhi - 110001
    Tel. No. : 011 - 23372312


Title: Re: Need help with customs
Post by: aman1256 on March 14, 2015, 09:28:09 PM
Thank you so much for posting these here.It will really help a lot.
Regards,
Aman.


Title: Re: Need help with customs
Post by: SU30 on March 15, 2015, 01:41:01 PM
welcome  :) :) :) :) :)
regard: su30


Title: Re: Need help with customs
Post by: Sumon on March 17, 2015, 09:18:49 PM
Hey is there anyone out here .. who have imported RC quadcopter spcly ( Cheerson CX 10) in India recently this year ? IF yes , can u help me by giving me the  detailed info about the custom problem if u have faced (any) . :)


Title: Re: Need help with customs
Post by: gunnu on March 17, 2015, 10:42:59 PM
contact @aman1256.. he has lot of knowledge about customs and import..
http://www.rcindia.org/chatter-zone/all-customs-parcel-discussions-for-non-rc-items/425/ (http://www.rcindia.org/chatter-zone/all-customs-parcel-discussions-for-non-rc-items/425/)
regards


Title: Re: Need help with customs
Post by: aman1256 on March 17, 2015, 11:54:16 PM
Hello Sumon,
Yes It can be problem importing a Quadcopter ( never say it a drone its a drone but we don't want to use that word in Rcindia :) ) Now if you see as it contains a Radio It may be detained by The Customs and last option left is either to Fight With  Customs or tell them to Return the Parcel and get your money back. But sometimes if you see the Luck is very good and the parcel doesn't get detained by customs comes without any Hassles :) we can not take a chance to do that as most of the times it gets stuck but you know as I told its a game of luck and Being wise .But Do Refer This thread:- http://www.rcindia.org/rc-outlets-and-resellers/sp4mm3r-experience-indian-shippment/ (http://www.rcindia.org/rc-outlets-and-resellers/sp4mm3r-experience-indian-shippment/)
As this Person Imported a RTF Quad Copter Without any issues as The Seller I mean the Website marked Buyed the items as something else.
So the website is wise( No Offence Meant Here to Other Websites :) ). Do check out this website has Cheerson Or Not?? yes Do update me about that then we will surely Discuss more on that. And Yes one more thing if anything like Radio Or Quadcopters are imported there is a chance that it may get stucked of 85 % by Registered Airmail But if its FedEx OR DHL everything will be Cleared Without any Problem as that's why they charge so much.
Regards,:)
Aman.


Title: Re: Need help with customs
Post by: Ajinkya5202 on March 19, 2015, 06:35:58 PM
http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=RP311931270SG&Submit=Submit (http://ipsweb.ptcmysore.gov.in/ipswebtracking/IPSWeb_item_events.asp?itemid=RP311931270SG&Submit=Submit)

This Is Tracking number Of My Order,Ordered a Sjcam 4000 From Ali Express on 22 February ;D .It Reached Mumbai and it took 7 Days :'( to get that packet out Of the custums,The Orignal Value is $60 But I Asked Seller To Mark It as Gift Item and declared Value is $15 :P .Now the current Ststus Shown is "Retention reason : Articles importation subject to restrictions import- license :o What Does this mean,What further Steps Which i Should take And How many days it will require to get everything sorted out,Also What Would be Customs Duty i Have to pay ???,a Rough amount as Customs duty for reference would be Okay,Having Said That I Dont actually wanna Pay Customs Duty :P .Parents didnt allow to buy This device But with  :help: Of My Friend :hatsoff: i Ordered This Thing ;D Whole From Savings :Rs:,Thats The actual Reason Behind Now willing to pay Custom Duty {:)}  :help: :banghead:


Title: Re: Need help with customs
Post by: aman1256 on March 19, 2015, 09:51:35 PM
Hello Ajinkya,
First Of All Welcome To The Forum. I understand your problem ajin but one thing I am confused In that is now as it came back from customs why didn't they again Record the Information with the retention reason as it came out of customs and other than its not a prohibited thing too. So I don't know why they did that but I think you should as its mistake they have done it second thing I just think not sure. So what you can do is that Contact Mumbai FPO And ask them and tell them the case that why its appearing double time they tell what to do and whats right in this time. Once you get a reply from them update here then we will see what to do. :)
Now Here are the contact details :-
Articles with Tracking Numbers prefixed with CP,CL, RR are dealt by the Office of the Postmaster General (MM&FP), Foreign Post Office, Mumbai-400001.
Office Address :
Customer Care Section
3rd Floor, Foreign Post Office, Videsh Dak Bhavan,
Ramgulam Shivsagar Marg (Sprott Road),
Ballard Estate, Mumbai - 400 001
Telephone Number.:+ (91) (22) 22611791, 22653621
Email : mumbaiforeignpost@gmail.com
Another Number :- 022-26156872.
Regards,
Aman.


Title: Re: Need help with customs
Post by: CallMeAldy on March 25, 2015, 06:07:33 PM
Hello,

I ordered a Syma X5 C1 quadcopter with 2 batteries from sp4mm3r. I got a letter from the Mumbai customs saying that it is retained because of one of the following reasons.

1) Goods imported for personal use - The dutiable articles intended for personal use is restricted to Rs.2000 CIF and if it is above that then it is liable for confiscation.

2) Goods parcels treated to be as gift by post - Gifts upto a value limit of 10,000 is allowed free of duty.

List of documents to be shown to customs :-
Importer and Exporter Code No.
Full description of goods and it's use
Commercial Invoice
Proof of payment/Purchase bill.

sp4mm3r sent me a commercial invoice which states that the total goods worth is $ 48.51 and they have mentioned RC Simulators and Tools.

What should I do from here onwards? I don't want my stuff to be confiscated.


Title: Re: Need help with customs
Post by: aman1256 on March 26, 2015, 10:40:19 AM
Hey Addy,
First of all Welcome To The Forum. Now As You have imported a Thing Which More than Rs 2000 in Registered Post obviously Its Stuck. Remember Never use Registered post For Things Which are above 2000 rs as There are 80 to 90 % chances that it will get stuck in Customs.But don't worry We will find out a solution. Now What you have to do is that you need to send the documents which are required by the customs don't worry in this I know its difficult case because outside its  written its RC simulator but inside its a Quad So don't worry.
Now You need to send a Covering Letter that this is for intended for personal use and its full description of the item and yes its use.Second Commercial invoice and proof payment. And yes don't need to Send Importers and Exporters Code (IEC).
Send This Documents To The address Which Is Given In The Letter. And Yea You will have to wait till 7 to 10 days for the parcel to be cleared. And in The meantime don't call the customs or this may make the Case More Difficult.
And Yes Remember Always use EMS,DHL,Fedex,UPS Or any courier service Except Registered Post for Goods Above 2000 rs except For Books.
Regards,
Aman.


Title: Re: Need help with customs
Post by: CallMeAldy on March 26, 2015, 11:43:10 AM
Hello,

Thanks for your reply but I had used EMS service only.

I am planning to visit the customs office today, I got an undervalued invoice from sp4mm3r which shows 30 USD i.e 1800 INR Approx. Should I show it to them? is it safe?


Title: Re: Need help with customs
Post by: aman1256 on March 26, 2015, 11:49:09 AM
Hey Addy,
If Its under 2000 Rs then post the Invoice or means are you telling me that Including shipping its 30 $??
Regards,
Aman.


Title: Re: Need help with customs
Post by: CallMeAldy on March 26, 2015, 12:01:35 PM
It is under 2000 33.48 USD without the 15$ shipping fee with shipping fee it is 48.51 USD


Title: Re: Need help with customs
Post by: aman1256 on March 26, 2015, 12:03:54 PM
Yup Then That's the Problem. If you see Including the Shipping fee it is 48.51 $ that Is the CIF Value on which customs calculate and as its more than 2000 Rs that's why its stuck in The Customs.
Always Take up the CIF value.
CIF:- Cost,Insurance And Freight Charges. So that's why its stuck in Customs.
Regards,
Aman.


Title: Re: Need help with customs
Post by: kunal mathur on March 26, 2015, 05:48:38 PM
http://wap.ebay.com/Pages/ViewItem.aspx?nborh=http%3A%2F%2Fwww.ebay.com%2Fsch%2Fi.html%3F_sop%3D15%26_from%3DR40%26_sacat%3D0%26_nkw%3DBrushless%2Bmotor%26_pgn%3D2%26_skc%3D50%26rt%3Dnc&emvAD=240x320&nbpr=1&nbcol=1%7Cunknown&ebayref=/itm/A2212-KV1000-Brushless-Outrunner-Motor-For-RC-Helicopter-Aircraft-Multi-Copter-/301567002921 (http://wap.ebay.com/Pages/ViewItem.aspx?nborh=http%3A%2F%2Fwww.ebay.com%2Fsch%2Fi.html%3F_sop%3D15%26_from%3DR40%26_sacat%3D0%26_nkw%3DBrushless%2Bmotor%26_pgn%3D2%26_skc%3D50%26rt%3Dnc&emvAD=240x320&nbpr=1&nbcol=1%7Cunknown&ebayref=/itm/A2212-KV1000-Brushless-Outrunner-Motor-For-RC-Helicopter-Aircraft-Multi-Copter-/301567002921)

is it safe to order this product what bout customs?


Title: Re: Need help with customs
Post by: aman1256 on March 26, 2015, 05:49:56 PM
Not Able To open The link.can you provide another Link For This Product??
Regards,
Aman.


Title: Re: Need help with customs
Post by: kunal mathur on March 26, 2015, 05:50:48 PM
http://www.ebay.com/sch/i.html?_sop=15&_from=R40&_sacat=0&_nkw=Brushless+motor&_pgn=2&_skc=50&rt=nc (http://www.ebay.com/sch/i.html?_sop=15&_from=R40&_sacat=0&_nkw=Brushless+motor&_pgn=2&_skc=50&rt=nc)
are these products good to buy?


Title: Re: Need help with customs
Post by: iEagle_1 on March 26, 2015, 05:52:36 PM
Hi Sir, I believe you can complain to the brand of product. As usually the suppliers paid high attention on this always.

Vency/ ShenZhen Art-Tech R/C Hobby.
www.art-tech.com (http://)
www.atuav.com (http://)


Title: Re: Need help with customs
Post by: aman1256 on March 26, 2015, 05:53:09 PM
http://wap.ebay.com/Pages/ViewItem.aspx?nborh=http%3A%2F%2Fwww.ebay.com%2Fsch%2Fi.html%3F_sop%3D15%26_from%3DR40%26_sacat%3D0%26_nkw%3DBrushless%2Bmotor%26_pgn%3D2%26_skc%3D50%26rt%3Dnc&emvAD=240x320&nbpr=1&nbcol=1%7Cunknown&ebayref=/itm/A2212-KV1000-Brushless-Outrunner-Motor-For-RC-Helicopter-Aircraft-Multi-Copter-/301567002921 (http://wap.ebay.com/Pages/ViewItem.aspx?nborh=http%3A%2F%2Fwww.ebay.com%2Fsch%2Fi.html%3F_sop%3D15%26_from%3DR40%26_sacat%3D0%26_nkw%3DBrushless%2Bmotor%26_pgn%3D2%26_skc%3D50%26rt%3Dnc&emvAD=240x320&nbpr=1&nbcol=1%7Cunknown&ebayref=/itm/A2212-KV1000-Brushless-Outrunner-Motor-For-RC-Helicopter-Aircraft-Multi-Copter-/301567002921)

is it safe to order this product what bout customs?
Yes its just a motor So No Problem I think so in That As Many Members Have Ordered Motors From international Webistes Like Hobbyking.com and the motors have reached Them and as its ebay so you have the Money back gurantee too. Just Ask the seller that is he Providing A Registered Tracking Number because in Normal Airmail the parcel may reach you or may not. So its a problem. So just ask him about that.
Regards,
Aman.


Title: Re: Need help with customs
Post by: aman1256 on March 26, 2015, 05:56:22 PM
But Yes You can Also Local Hobby Shops. Well If you buy from then Definitely No Tensions. I think LHS's Will be having These Motor Not Sure Actually.
Regards,
Aman.


Title: Re: Need help with customs
Post by: kunal mathur on March 26, 2015, 06:04:40 PM
I am ordering them due to ultra low prices. 3 $


Title: Re: Need help with customs
Post by: kunal mathur on March 26, 2015, 06:05:22 PM
Isnt it suspicious?


Title: Re: Need help with customs
Post by: aman1256 on March 26, 2015, 06:06:38 PM
Can not say about that mate.
Regards,
Aman.


Title: Re: Need help with customs
Post by: kunal mathur on March 26, 2015, 06:27:13 PM
Thanks for the help aman


Title: Re: Need help with customs
Post by: aman1256 on March 26, 2015, 11:31:56 PM
Hey kunal,
Well As You Will be ordering on ebay.com there is no problem as every Product is Covered by Ebay Guarantee Policy so you dont need to worry and if something goes wrong contact The seller because He/She at that time can Help you the most.
So Order Unworried/Freely Through ebay and yes remember to Use Paypal as then your money will be in Safe Hands last but not the least try to choose Registered Shipping because in Normal Airmail there is a chance that it may get lost.So Yes do use Registered post for Peace Of Mind :)
I hope this Clears your doubt ;)
Regards,
Aman.


Title: Re: Need help with customs
Post by: vaibhav27 on March 30, 2015, 08:46:36 PM
I am waiting till now for this thing to update...but its there for the past 15 days now and I am scared if it's held by customs...
Tracking Number RI353571215CN. My dad is getting transferred to Chandigarh and we need to shift by 15th of April and the order is there..stuck..I am worried now as noone would be present at the same address and what if it comes after that?!

Can anyone please help me?

It is a Devo 7e and the seller declared its value as $18.79.

If anyone can help me, I'll be greatful.


Title: Re: Need help with customs
Post by: avinvarghese on March 30, 2015, 08:52:14 PM
It will reach you soon.


Title: Re: Need help with customs
Post by: vaibhav27 on March 30, 2015, 09:09:45 PM
Can you please tell me about it detail about it or what can I do in order to get it cleared faster?!
Is there a possibility that they would charge more duty just because I need it urgently?


Title: Re: Need help with customs
Post by: jeet8066 on March 30, 2015, 10:33:15 PM
I have order quad copter (S500 FR4 glass fiber quad copter 480mm PNF combo) there is no radio device with post only frame and motor. Any one kindly tell me Indian custom will pass this product? any licence required for this product?


Title: Re: Need help with customs
Post by: gunnu on March 30, 2015, 11:06:40 PM
hello.. plz describe properly what have you ordered and value??

regards


Title: Re: Need help with customs
Post by: jeet8066 on March 30, 2015, 11:20:35 PM
quad cop frame, motor, esc, connector, flight controler,blades & nuts. no fpv and radio  remote control.


Title: Re: Need help with customs
Post by: jeet8066 on March 30, 2015, 11:21:44 PM
price $107


Title: Re: Need help with customs
Post by: parichya.gautam on March 30, 2015, 11:40:02 PM
it should go through.

I order my first ,it was LOONG time ago and it even had a LiPo and was shipped through FedEx . no custom no tax :)


Title: Re: Need help with customs
Post by: gunnu on March 30, 2015, 11:40:11 PM
Which site and shipping??


Title: Re: Need help with customs
Post by: gunnu on March 30, 2015, 11:41:35 PM
Hmmmm it will clear customs..
Regards


Title: Re: Need help with customs
Post by: parichya.gautam on March 30, 2015, 11:42:16 PM
http://www.rc-fever.com/ (http://www.rc-fever.com/)


http://www.rc-fever.com/alloy-450-quadcopter-aircraft-combo-kit-not-assembled.html?filter_name=alloy%20450 (http://www.rc-fever.com/alloy-450-quadcopter-aircraft-combo-kit-not-assembled.html?filter_name=alloy%20450)

this is what i ordered.

site is very costly but at that time i ad no idea about the others :/


Title: Re: Need help with customs
Post by: gunnu on March 30, 2015, 11:44:11 PM
Recently i ordered esc and motors from helipal.com and my order was about 200$ and luckily it clears customs..


Title: Re: Need help with customs
Post by: jeet8066 on March 30, 2015, 11:57:19 PM
I already submitted KYC documents & now DHL guys telling custom tell it's ban in India.


Title: Re: Need help with customs
Post by: gunnu on March 31, 2015, 12:04:12 AM
Contact Aman on this forum he has lots of knowledge regarding this
Regards


Title: Re: Need help with customs
Post by: vibranthobbies on March 31, 2015, 12:16:02 AM
I already submitted KYC documents & now DHL guys telling custom tell it's ban in India.
Is it at Bengaluru Customs ?


Title: Re: Need help with customs
Post by: aman1256 on March 31, 2015, 09:27:59 AM
Hey Jeet,
First Of All Welcome To The Forum. Now The Things You have ordered are not Ban in India. So you have Submitted No Problem you have to Wait now. No Problem its DHL but I see nowdays DHL is also Getting Sideaways( I mean not accepting These Things) But don't worry you have paid The Shipping Fees So no Problem. And Yes Requiring KYC Docs Is Normal As I have imported two things Through And They Required Mine Too So don't worry for that.
And If you don't mind can you give me or message me your tracking number ( as you like it )??
And Yea don't worry we will surely solve the Problem :)
Regards,:)
Aman.


Title: Re: Need help with customs
Post by: aman1256 on March 31, 2015, 09:42:23 AM
Can you please tell me about it detail about it or what can I do in order to get it cleared faster?!
Is there a possibility that they would charge more duty just because I need it urgently?

Hello Vaibhav,
Well First Of all I see That Devo 7e Is A Radio Transmitter So yes its a problem A WPC NOC May be required which is really tough to get and at last the Buyer Requests to send the Parcel Back And Money gets refunded. But in your Case Still The Retention Reason Has not come so there are chances that it may reach you. Always Vaibhav In Registered Post In This Radio Tx/Rx Its 60 - 40 % Game It may or may not reach you. But This Time I think It May Reach You and Also The Value Is under 2000 rs.
But From 16th There Is No update So I am also getting Worried actually But Don't Worry We Will Solve it :).
As You See in The Tracking Log It was Send To Customs To Mumbai From Kolkata. So its Been 15 days. So Reaching From Kolkata To Mumbai By RMS ( Railway Post ) For Customs Process Takes like 4 to 7 days. And Customs Clearances Process May take a Day or 3 or may be 7 days So I think The Status Should Be updated in More like 2 to 3 days.
But I really don't want to Take Any Chances as you got less than 15 days to Shift. So what you need to do for now is contact Mumbai Customs And FPO and get the Status. Here Are The Contact Details :-

Articles with Tracking Numbers prefixed with CP,CL, RR are dealt by the Office of the Postmaster General (MM&FP), Foreign Post Office, Mumbai-400001.

Office Address :
Customer Care Section
3rd Floor, Foreign Post Office, Videsh Dak Bhavan,
Ramgulam Shivsagar Marg (Sprott Road),
Ballard Estate, Mumbai - 400 001
Telephone Number.:+ (91) (22) 22611791, 22653621
Email : mumbaiforeignpost@gmail.com

Deputy Commissioner of Customs in- charge at Mumbai Foreign Post Office, Mumbai-400001
Postal Appraising Section
1st Floor, Foreign Post Office, Videsh Dak Bhavan,
Ramgulam Shivsagar Marg (Sprott Road),
Ballard Estate, Mumbai - 400 001
Tel.: 022-22671403, Tele/FAX-- 022- 2261 4585,
e-mail pasnchmum@gmail.com

So Contact Them First And Then Lets See what can be Done. So Don't worry mate. :) And Yes as you contact them just don't tell them whats inside the Parcel Just ask them by when it will out of customs or its already out of customs. And yes Sometimes What happens is that Items Get Cleared Through Customs And Being To Sent To Domestic Location But they don't update too and Persons receive it too.
But I am Also worried because chances are there that it is stuck in Customs.But Don't worry we will see what we can do :)
Regards,
Aman.


Title: Re: Need help with customs
Post by: jeet8066 on March 31, 2015, 09:57:55 AM
Yes Bangalore custom.


Title: Re: Need help with customs
Post by: jeet8066 on March 31, 2015, 09:58:49 AM
Kindly tell me why tracking ID required you?


Title: Re: Need help with customs
Post by: aman1256 on March 31, 2015, 10:14:02 AM
Hello Jeet,
I Requested for The Tracking Number So that I can follow up and also Help you much as I can mate. But No Problem in that
I understand that My Friend. So No Problem for that. I understand And Respect your privacy. So I have no Problem in that.
And yes I understand that If your not at Liberty to give The Tracking Number.And Yes What you can do is That Contact DHL Helpline They will at this time Help you the Most. And I will Try To get DHL Bangalore Customs Terminal Number So they can help the most I will try to find the Number.
So Cheers :)
Regards,
Aman.


Title: Re: Need help with customs
Post by: jeet8066 on March 31, 2015, 10:21:37 AM
Hi Aman,

Thank for understand my prblm  :hatsoff:! For some security purpose i can't share tracking ID.


Title: Re: Need help with customs
Post by: aman1256 on March 31, 2015, 10:23:00 AM
Hello Jeet,
No Problem In that mate But yes Whats Last Status Whats the Last Status Can you tell me In The Tracking ???
Regards,
Aman,


Title: Re: Need help with customs
Post by: jeet8066 on March 31, 2015, 10:27:05 AM
Kindly find the attachment.


Title: Re: Need help with customs
Post by: aman1256 on March 31, 2015, 10:30:09 AM
Well its In Clearance Event From Yesterday So Don't worry even DHL will Take 2 to 3 days for Clearances and maybe it get cleared today. I hope that.
Regards,
Aman.


Title: Re: Need help with customs
Post by: jeet8066 on March 31, 2015, 10:32:44 AM
DHL guys called me and they r told me custom r telling it's ban in India and what is importing purpose & technical specification. So i sent his all technical specification and mention this is for hobby purpose & nothing else. Let c what happen 2day.


Title: Re: Need help with customs
Post by: aman1256 on March 31, 2015, 10:35:23 AM
Ok Then lets see what happens In The days.
Regards,
Aman.


Title: Re: Need help with customs
Post by: jeet8066 on April 01, 2015, 07:47:11 PM
I had import quad cop from Hobby king 26th March 2015 in Bangalore. But custom are telling it's UAV(quad cop or drone if even it's toys) restricted in India. they show me notice also. i explain every this but they can't listen and finally i lost my quad cop as well money also!   


Title: Re: Need help with customs
Post by: aman1256 on April 01, 2015, 09:13:56 PM
My Friend was there any Radio T/x And R/x Too Included???? If yes then I am really sorry its really hard to get it cleared through. Even DHL nowadays is coming up with problems. Only FedEx And UPS Are known to clear these things mate.
Well What you tell them to send the parcel back so you can get your money back.
Regards,
Aman.


Title: Re: Need help with customs
Post by: jeet8066 on April 01, 2015, 09:17:40 PM
no man only frame, motor, esc, wire, flight control & some accessories. no radio device!


Title: Re: Need help with customs
Post by: jeet8066 on April 01, 2015, 09:22:28 PM
if u know the way to clearance then plz ping me ur mail id for live chat.


Title: Re: Need help with customs
Post by: aman1256 on April 01, 2015, 09:55:02 PM
Hey Mate,
Its DHL I have dealt with them for many times so what they are saying now if it can not be cleared then what will happen it obviously they have to return it ???
Or what you can only do is tell them to return the parcel and get the money back. Do you know if you would have buyed and choosed shipping Registered Mail then it would have been cleared as many persons orders and its gets cleared. But then too I am surprised that DHL Is saying that. But don't worry the happening has Happened we will find out a way.
Regards,
Aman.


Title: Re: Need help with customs
Post by: gunnu on April 01, 2015, 10:01:30 PM
@jeet8066 for next time never keep in mind your order never exceed 60$ to 80$ or split your order in two small orders...
and can you plz tell me is this your first order from hobbyking.. and what was the amount of your order?

regards


Title: Re: Need help with customs
Post by: aman1256 on April 01, 2015, 10:04:14 PM
Yup That's Correct And yes for motors,frames,esc you can always use Registered Airmail. ( Its Reliable :) )But as told that we need to solve this problem.
Regards,
Aman.


Title: Re: Need help with customs
Post by: gunnu on April 01, 2015, 10:10:09 PM
according to mine experience its all depends upon your luck.... i ordered many times from international sites ( max order 200$ esc , motors , quad frames acc. etc).. but luckily never caught by customs...

regards


Title: Re: Need help with customs
Post by: jeet8066 on April 01, 2015, 10:29:53 PM
before that i hv order fpv via ems that one i got after pay 15% duty tax. but this time i ordered via DLH. $107 for quad cop and $28 for shipping. but this it's stuck. Bangalore custom show me one notice which is written by Indian aviation commission, UAV is restricted for civilian and he told me if u hv license then i will clear ur product.


Title: Re: Need help with customs
Post by: jeet8066 on April 01, 2015, 10:52:38 PM
before that i hv order fpv via ems that one i got after pay 15% duty tax. but this time i ordered via DLH. $107 for quad cop and $28 for shipping. but this it's stuck. Bangalore custom show me one notice which is written by Indian aviation commission, UAV is restricted for civilian and he told me if u hv license then i will clear ur product.


Title: Re: Need help with customs
Post by: aman1256 on April 01, 2015, 11:29:07 PM
I understand That Mate.See what Can Be done is now that tell them to return the parcel As i know these DHL Guys Are really strict on their decisions and yes DHL is creating very big problems nowadays for their customers.So what Can be done is that now you have to tell them to return the parcel and open a refund case In Hobbyking and by this you will get your money Refunded.
Regards,
Aman.


Title: Re: Need help with customs
Post by: jeet8066 on April 02, 2015, 09:38:56 AM
yes already i talk with custom regarding returning my order. he said coz it's restricted in India so u have to pay penalty approx equal to ur parcel cost & again u hv to pay for parcel charge then it will go back to sender. so ultimate u will earn zero. so leave it this parcel and after some time it will destroyed. I told him if it's restricted in India then how same product online merchant selling & they are also importing from outside but that great guy not listen my word. This is my first mistake i select DHL for shipping coz before that custom DHL guys start saying no no it's restricted items and this that then why they accept parcel? only they want earn money they never think about customers.


Title: Re: Need help with customs
Post by: aman1256 on April 02, 2015, 10:13:49 AM
Hey Jeet,
Have you Paid Through Paypal??? If yes maybe they can help you returning your money.Always you can file a claim with paypal.And These DHL guys why don't they understand these that these things are always cleared by Customs.
Regards,
Aman.


Title: Re: Need help with customs
Post by: jeet8066 on April 02, 2015, 10:18:10 AM
yes i hv payed via paypal and what is procedure for get back money in this case?


Title: Re: Need help with customs
Post by: Himadri Roy on April 02, 2015, 10:22:37 AM
Hello jeet was your quad prebuilt?


Title: Re: Need help with customs
Post by: jeet8066 on April 02, 2015, 10:28:43 AM
no


Title: Re: Need help with customs
Post by: jeet8066 on April 02, 2015, 11:01:02 AM
yes


Title: Re: Need help with customs
Post by: aman1256 on April 02, 2015, 11:45:30 AM
Well If you File A Case in Paypal By that you can get your money back.What I mean is a claim it can be done by going to Transaction then Seeing for options there.
Regards,
Aman.


Title: Re: Need help with customs
Post by: aman1256 on April 02, 2015, 11:54:01 AM
Hello Jeet,
Under My Account Section in Paypal Go To Resolution centre. There You have to use Dispute A Transaction Option And By This Select The Transaction Of Hobby King. And Yes just tell them you have not received your item.Then lets see what happens.
Regards,
Aman.


Title: Re: Need help with customs
Post by: rcparkjets on April 02, 2015, 11:54:28 AM
aman
Is your suggestion is ethical ?
I do not understand in what way the seller is responsible if the item is held by Customs in your country?


Title: Re: Need help with customs
Post by: jeet8066 on April 02, 2015, 11:55:50 AM
thnx Aman!! will try.


Title: Re: Need help with customs
Post by: aman1256 on April 02, 2015, 08:56:18 PM
Hello Everyone,
@ Kumaran Sir :- Sir I am really sorry if that offended you in any way Sir I understand that its not the sellers fault too I understand that but as jeet is stuck and doesn't want to loose his money he can just use that option too. I know its not that much fair but its only the way nowadays DHL is creating very much Problems for this type of things sir. I hope you understand And once again I am really sorry for that. And I know the chances of jeet winning the claim is really less as Hobbyking will in their defence maybe showing that the Its stuck in Customs and we are not responsible for it.So the chances of Winning The claim Is very less its like 20 to 45 %. But its the only way now. I am really sorry once again Sir.

@ Jeet :- Specially Talked to DHL helpline For you mate actually they are saying that Special Documents are required for these types of things But I told them I got these things manytime by International Registered Airmail But they Are denying it mate. So what you can do at last is contact DHL customer Care at last by Email ( Not by phone or again they will start saying that Its restricted and all other things ) And Explain them the whole Issue Clearly and maybe by that They release the parcel sometimes it works mate you know we gotta try in this.I will try to help you till last :)
Regards,
Aman.


Title: Re: Need help with customs
Post by: rcparkjets on April 02, 2015, 10:48:43 PM
Aman
Thanks for the understanding.
This is what I tell to my child;
"You should accept the pain if you are at fault, instead of simply passing or blaming other"


Title: Re: Need help with customs
Post by: SK1701 on April 03, 2015, 08:04:47 AM
Has anybody successfully imported radio receivers? I was thinking of buying a FrSky D8R from Hobbyking.
Thanks


Title: Re: Need help with customs
Post by: jeet8066 on April 03, 2015, 09:55:17 AM
Don't import from outside. u can buy from rcbazaar in cheapest rate!


Title: Re: Need help with customs
Post by: aman1256 on April 03, 2015, 11:24:08 AM
Hello Everbody,
@ Sk :- Cant say about that Mate. Many have Successfully imported. But out of the most gets stuck in Customs. So I what think Is that You should take advantage of The LHS we have in India. I they are the best shops to check in and buy the receivers. You know that yourself, right mate??? ;). So no need to take tensions by importing from Outside Of India.
Because chances are 90 % it will get stuck in Indian Customs.
Regards,
Aman.


Title: Re: Need help with customs
Post by: jeet8066 on April 03, 2015, 11:35:41 AM
what is LHS?


Title: Re: Need help with customs
Post by: aman1256 on April 03, 2015, 12:19:14 PM
LHS :- Local Hobby Shops.( The Shops which are Situated And/or Based In India Which Sells R/C Products ) :)
Regards,
Aman.


Title: Re: Need help with customs
Post by: jeet8066 on April 03, 2015, 12:24:17 PM
Yes just i have order from Rcbazaar this is cheapest and safe hobby shop in India!


Title: Re: Need help with customs
Post by: dinmaka on April 06, 2015, 11:41:59 AM
Hye. It is already 2 months since my item being detained (on 10th of Feb 2015) and i havent yet received the letter for custom,asking for item invoice. Should i go to thr custom office (bangalore custom)?  Any advice?


Title: Re: Need help with customs
Post by: jeet8066 on April 06, 2015, 12:02:31 PM
which shipment medium u hv select for parcel? for my case i hv used EMS and after 20 days i got letter from customs regarding invoice & what items in side in my parcel. i went post office near MG road a they charged 15% duty tax then after 2 days i got my parcel via post.


Title: Re: Need help with customs
Post by: dinmaka on April 06, 2015, 12:05:30 PM
My item shipped via EMS. And it's a camera lens. Shipped from South Korea. Until now i havent yet gotten the letter from custom..

Could u give address/email for Bangalore custom? I think i need to contact them  myself.


Title: Re: Need help with customs
Post by: jeet8066 on April 06, 2015, 12:23:53 PM
if u went were without letter nothing happend. coz i letter they mention registration number according to ur post. plz check in IPS web tracking for ur status.


Title: Re: Need help with customs
Post by: aman1256 on April 06, 2015, 02:20:58 PM
Hey Dinmaka,
Well I understand that you haven't received the parcel and now very much worried. So don't take tensions. I will help you as much as I can mate.So now as its Stuck in Bangalore Customs for over for 2 months.Here are the contact Details For Bangalore Customs :- ( And its better if you contact them By Phone)

International Parcels, Regd Letters and EMS:-

 Sub-Postmaster (HSG-1) . Bangalore Sub Foreign Post Office, III Floor, Museum Road Post Office Building, Museum Road, Bangalore. 560025 Ph.-080-25589993) email : bgfgn25@gmail.com

Assistant Commissioner of Customs, in-charge of the Postal Appraising Department,
 whose phone number :- 080- 22261326.
 The Superintendents and Inspectors of PAD can be contacted at phone number:- 080—25589992.
Commissioner Of Customs ( For Appeals) :- 080-22860371
And For Numbers Here is the link :- http://bangalorecustoms.gov.in/contact_us.htm (http://bangalorecustoms.gov.in/contact_us.htm)
So don't worry just talk to them then we can see what to do.And Yes if you don't mind can you tell me your tracking Number?? ( If possible ) :)
Regards,
Aman.
 




Title: Re: Need help with customs
Post by: jeet8066 on April 06, 2015, 05:32:48 PM
Any one hv idea about http://www.quadkopters.com/ (http://www.quadkopters.com/) is safe for online order?


Title: Re: Need help with customs
Post by: aman1256 on April 06, 2015, 07:39:29 PM
Hey Jeet,
Its Very Safe To Buy From them as Its Reputed LHS so dont worry.Even the owner of the shop Satyagupta Sir is the member of Rcindia.So if you have any doubts about any Buying issues or any Buying Help then you can surely contact Him.
Regards,
Aman.


Title: Re: Need help with customs
Post by: vaibhav27 on April 07, 2015, 11:39:08 AM
WPC has mentioned clearly that 2.4 GHz to 2.4835 Ghz is exempted from having any licence right?

Then why do these people hold our packages and ask for a licence?


Title: Re: Need help with customs
Post by: vibranthobbies on April 07, 2015, 11:48:07 AM
Read Clause 6 in the second page.


Title: Re: Need help with customs
Post by: vaibhav27 on April 07, 2015, 11:57:00 AM
I ordered a devo 7e and is power output is >100 mW.
Antenna is not more that 5 meters..i don't know about what maximum radiating power is..but I am sure it would be under that.
But if the 2nd one says "Application for type approval shall be made to CGOI in such form as may be specified by that govt. in this behalf".
IDK what it means :P


Title: Re: Need help with customs
Post by: vibranthobbies on April 07, 2015, 12:00:10 PM
READ THIS
http://www.rcindia.org/radios-and-receivers/procedure-for-obtaining-equipment-type-approval-%28eta%29-from-wpc/ (http://www.rcindia.org/radios-and-receivers/procedure-for-obtaining-equipment-type-approval-%28eta%29-from-wpc/)


Title: Re: Need help with customs
Post by: jeet8066 on April 07, 2015, 01:37:05 PM
Hi Aman,

find the attachment & plz suggest me which one best & economical for me? already i hv 2600mh 11.1V battery & ST360 can fly with 2600mh battery?


Title: Re: Need help with customs
Post by: Ajinkya5202 on April 07, 2015, 09:39:47 PM
So Finally Done {:)} ...I didnt call anyone at customs :giggle: ,it automatically came my home and they charged me  :'( 1380 rs as custom duty.Even The Package was in very bad condition :banghead:...They Assumed The Price of camera as  :Rs: 3000rs and charged on it ???...The People at mumbai customs are too much vigilant :-\...they rip open every package even if it is marked as gift package...the more the price of Object,the more they charge. :bow:I personally Advise to All People who buy from aliexpress will be " :-\Do not buy expensive things Online :help:".


  :salute: THANKU SO MUCH TO ALL PEOPLE WHO REPLIED ME HERE  {:)}  :hatsoff:


Title: Re: Need help with customs
Post by: aman1256 on April 07, 2015, 11:08:41 PM
Thanks For Updating It Here Mate.I am Happy that You Received it.
Regards,
Aman.


Title: Re: Need help with customs
Post by: jeet8066 on April 07, 2015, 11:15:46 PM
Hi Aman,

find the attachment & plz suggest me which one best & economical for me? already i hv 2600mh 11.1V battery & ST360 can fly with 2600mh battery?


Title: Re: Need help with customs
Post by: jeet8066 on April 07, 2015, 11:23:51 PM
i learned i will never buy out off country coz our great customs :hatsoff: for all online merchant hobby things r legal and they r selling openly and for me illegal.


Title: Re: Need help with customs
Post by: aman1256 on April 07, 2015, 11:29:14 PM
Hey Jeet,
Well actually i dont have much Knowledge about this mate but yes you can post a New thread In the multirotors section and clear all your doubts.
Regards,
Aman.


Title: Re: Need help with customs
Post by: dinmaka on April 08, 2015, 09:38:50 PM
Thanks for the info aman :)

I have contacted the Supritendent office thrice since last monday including today to get them sending me the letter asking for item invoice. As i havent gotten the letter yet

Once i gave them the local parcel number of my item, then they told me that they will call me within 1 hour. Then nothing happen

Im quite suspicious as they seems dont want to talk to me regarding the item

Maybe they lost my parcel?  Hmm


Title: Re: Need help with customs
Post by: aman1256 on April 08, 2015, 09:51:39 PM
Hey Dinmaka,
One thing is for sure they never ever call.So you gotta call back.I know how it feels but dont worry mate.
Regards,
Aman.


Title: Re: Need help with customs
Post by: Bikram on April 09, 2015, 07:12:30 AM
Dear all, Please help.
I was expecting one scaled die cast car from Japan  [1/64] and unfortunately its seating at the customs, Mumbai FPO, since the last 5 days. What all documents I need to  keep handy so that I can contact the seller to send the same. Also, please advise word of wisdom.
Obviously I would like to have the same as soon as possible, but definitely not by wetting their trouser pockets.
Please advise.


Title: Re: Need help with customs
Post by: aman1256 on April 09, 2015, 04:33:46 PM
Hello Bikram,
First Of all Welcome To The Forum. Now First Its coming By Registered Post Or EMS And Does It include A Radio Tx/Rx If yes then Its a problem mate. They will surely Require the WPC NOC. If not then 85 % chances are there you will surely get your parcel. Now Documents if they Say The Retention Reason Is Inappropriate Invoice so in that Case you just need the Invoice,Proof Of Payment ( Payment Confirmation) and A Covering letter ( why you have ordered this products and what are your intentions in using this product.
And Yes One More thing I am worried about is that How Much Amount Did you pay I mean Whats the Total Cost did you pay for that Including shipping ?? ( Mention The Shipping Charges Separately  :) ). As sometimes because of the High Amount Parcel May get stuck too. But Don't worry.
And Now If possible can you tell me your tracking Number ?? ( If Possible then only )
And Yes If you want to Contact Mumbai FPO Here are the contact details :- ( But Yes my Suggestion We Have to keep Patience in This Case ) :-

International Parcels

Articles with Tracking Numbers prefixed with CP,CL, RR are dealt by the Office of the Postmaster General (MM&FP), Foreign Post Office, Mumbai-400001.
Office Address :
Customer Care Section
3rd Floor, Foreign Post Office, Videsh Dak Bhavan,
Ramgulam Shivsagar Marg (Sprott Road),
Ballard Estate, Mumbai - 400 001
Telephone Number.:+ (91) (22) 22611791, 22653621
Email : mumbaiforeignpost@gmail.com
Another Number :- 022-22671403
And Yes Don't worry we will surely solve the Problem.
Regards,
Aman.


Title: Re: Need help with customs
Post by: Anwar Sha on April 10, 2015, 11:18:10 AM
Dear Concern My parcel No: "RP404990726SG" struck out at MUMBAI FOREIGN POST OFFICE and stated last information as  INDIA, MUMBAI FOREIGN POST OFFICE, Record item customs information (Inb), Air, MUMBAI FOREIGN POST OFFICE, Retention reason : Awaiting presentation to customs commissioner

I don't know what it mean.

This item is coming from Singapore. It is just $20 item RC Quad copter Toy. Since 10 days onward this item status is showing the same. I did not revived any mail or call from  MUMBAI FOREIGN POST OFFICE. How to contact them to know my Item status is. Please help me in this concern.


Title: Re: Need help with customs
Post by: aman1256 on April 10, 2015, 06:27:30 PM
Hello Anwar,
First of All Welcome To The Forum. Now  As Your Parcel Is Stuck In Mumbai Customs and You have not received any Letter So what you can Do Is contact Customs Now Here are the Details :-
International Parcels

Articles with Tracking Numbers prefixed with CP,CL, RR are dealt by the Office of the Postmaster General (MM&FP), Foreign Post Office, Mumbai-400001.
Office Address :
Customer Care Section
3rd Floor, Foreign Post Office, Videsh Dak Bhavan,
Ramgulam Shivsagar Marg (Sprott Road),
Ballard Estate, Mumbai - 400 001
Telephone Number.:+ (91) (22) 22611791, 22653621
Email : mumbaiforeignpost@gmail.com
Another Number :- 022-22671403
And Yes Now The Amount Is Low so there is no problem but as you have a RC quad Copter Toy if it includes a Radio Tx ( Transmitter ) Then Its A Problem. There are chances that it may get stuck And they may ask For WPC NOC ( Trust me its really hard to get this.)
So I hope this doesn't Happens. As Status says that 'Awaiting Presentation ....' Its mean Customs Is Requiring The Documents Which Proves the Product value. That is Invoice,Proof Of Payment And A Covering Letter. Well Don't worry you gotta call them And Ask them So they can further Assist you.
Well Don't worry I will Try to help as much as I can.
Regards,
Aman.


Title: Re: Need help with customs
Post by: sajid001 on April 10, 2015, 10:29:50 PM
Hi Anwar
You don't need to worry about this. I v been through this before once it took 15 days to clear the customs. They hav doubt about the exact value. Once the put a duty. They would release your parcel.


Title: Re: Need help with customs
Post by: aman1256 on April 12, 2015, 04:51:00 PM
Yes Your correct i hope this only Happens Because If this Toy Contains Radio Transmitter which it would be Containing.I just Hope this doesnt affect Customs if these comes in Their vision then it may Cause a Problem But Other Than that No Problem.
Regards,
Aman.


Title: Re: Need help with customs
Post by: Anwar Sha on April 13, 2015, 12:49:11 PM
Thank you very much Mr.Amman & Sajid to support this toy I have purchased to gift my 9 years son on his successful completion of 4th standard. This toy does not have any transmitter. It is a very simple flying toy only. I have attached PayPal receipt and TinyDeal.com sent invoice with this message. I have tried to call you have defined phone numbers as well has emails too. But no response from that end. Please help me in this concern anyone can help to clear my item from Costumes. 

Regards

Anwar


Title: Re: Need help with customs
Post by: aman1256 on April 13, 2015, 12:57:26 PM
Well That's Only The Contact Details Which Is available I think So. But Yes Here are The Customs Contact Number Which You can Call And Ask Them where I can send the Documents.
Here Are the Customs Contact Details :-
Chief Commissioner  :- 022-22757799
Chief Commissioner (Another Number ) :- 022-27242401,27242396.
For More Contacts Information Refer This Link :- http://www.mumbaicustomszone1.gov.in/site/Contactus.aspx (http://www.mumbaicustomszone1.gov.in/site/Contactus.aspx)
I Hope this can solve your problem. If not don't worry we will try best to solve it.
Regards,
Aman.


Title: Re: Need help with customs
Post by: Anwar Sha on April 13, 2015, 01:06:35 PM
Thanks a lot to you.

Regards

Anwar


Title: Re: Need help with customs
Post by: aman1256 on April 17, 2015, 01:03:54 AM
Hello Everyone,
Well A Surprising Thing Just Happened.I was Tracking Some Numbers which i got from tye older posts and out of them one just Got Cleared Customs That Was Vaibhav's Parcel.
If i remember correctly his Tracking Number is RI353571215CN.
Well if i remeber correctly It was Devo 7e Transmitter surprisingly just now i Tracked and just today it cleared Customs i.e return item from Customs this Shows that

4/16/2015 3:55:50 PM   INDIA   MUMBAI FOREIGN POST OFFICE   Return item from customs (Inb)   Air   CED MUMBAI   
Well what i think is that It may be sent to Domestic location Tommorow.Cant Say About that Not sure But it took one month to clear.
Regards,
Aman.


Title: Re: Need help with customs
Post by: thani91 on April 22, 2015, 03:35:17 PM

I have ordered a RadioLink 10ch Transmitter through ebay and it has shipped from Hong Kong but still I dint received it my tracking number RT271770268HK through ips web Tracking.


Title: Re: Need help with customs
Post by: Himadri Roy on April 22, 2015, 03:37:06 PM
Bad idea to get a Tx as it is mostly(80% times)detained by customs..!  :banghead: :banghead:


Title: Re: Need help with customs
Post by: thani91 on April 22, 2015, 03:38:54 PM
How can I able to get it from customs?


Title: Re: Need help with customs
Post by: Himadri Roy on April 22, 2015, 03:44:16 PM
Mostly the customs will ask for WPC(Wireless Planning Commission) ETA(Equipment Type Approval) certificate which is nearly impossible to obtain!
You may have to ask the custom to return the item and ask the seller for a refund!
For more information you may contact Aman(on the Forum) who has much more experience than me and may be able to provide better assistance!  :hatsoff:


Title: Re: Need help with customs
Post by: GhostRider on April 22, 2015, 03:45:18 PM
Wait for further update on tracking url and be ready to expect some letter / notification on approvals ....


Title: Re: Need help with customs
Post by: sooraj.palakkad on April 22, 2015, 05:36:22 PM
As your last tracking status is "sent item to domestic location" , we can make sure it is cleared of customs , mostly the item should be delivered in 5 working days after this status, it doesn't take these much time, you should get it delivered soon if it is not lost in transit , it is surely not detained by customs, if you haven't got any letter or call by this time. Anyway as the purchase is from eBay, you can request a refund if the expected delivery date have passed.


Title: Re: Need help with customs
Post by: sooraj.palakkad on April 22, 2015, 05:38:24 PM
Normal time for delivery for items from honk Kong is 20 to 30 days, as only 3 weeks have passed since your order is shipped, you could wait for one more week, after that contact the seller for refund (if it still not delivered)


Title: Re: Need help with customs
Post by: sharlock on April 23, 2015, 12:01:42 AM
My friends in the US & UK have received their order shipment in 10-12 days from Hong Kong or any were from in China & even faster if ordered through Fast shipping which costs extra money.. I mean I just dont understand even for an ordinary shipment orders from China takes so long time to reach India


Title: Re: Need help with customs
Post by: rahimv on April 23, 2015, 01:14:07 AM
"Send item to domestic location" means item is sent to your address. If it was detained in customs the status was like "Send item to customs" followed by "retention reason: .." as far as i know.


Title: Re: Need help with customs
Post by: thani91 on April 23, 2015, 06:54:14 AM
yestarday i contacted cusoms what the said is the detained the parcel and they gave reference number and they asked me to come straight to customs office in parrys tamil chennai.


Title: Re: Need help with customs
Post by: rahimv on April 23, 2015, 09:44:18 AM
alright..that explains the delay. Wonder how come the tracking does not reflect that. Anyways, go there and try to explain them why do you need the equipment and hopefully it will be released.


Title: Re: Need help with customs
Post by: thani91 on April 23, 2015, 03:50:40 PM
today i went to customs what they said is the parcel is detained in scanning and custome section and soon i will receive a letter from customs.


Title: Re: Need help with customs
Post by: aman1256 on April 23, 2015, 09:48:42 PM
Hello Thani,
First Of all Welcome to The Forum. Now About your parcel first of all I would like to tell you that Its a 10ch Radio Link Transmitter. Well That's A Problem always customs requires WPC NOC for this to clear the Parcel of this types containing Radio Tx/Rx. But Don't worry Well what happens is that in some cases parcel is received at The Nearest Office Of Exchange sent to customs but in some Cases ( like yours) Is sent to Domestic Location Custom Clearances Office like the One In Chennai ( Chennai APSO). And Yes you don't need to worry I called customs today asked about your parcel and they said you should receive a letter well if you don't receive just call them or you can visit them. In Very rare Cases only Radio Tx/Rx gets cleared.And Yes Sometimes they don't update like in your case but never to worry in that Thani.
Well Here are the Contact Details For Chennai Foreign Post Office/Customs :-
Address: No.1, Mooker, Nallamjdhu Street, Chennai-600001
 Tel: (+9144)25240963
 Fax: (+9144)25240962
 E-Mail: packpost@gmail.com
Another Number :- 044-22560941.
Well yes Don't Worry If you parcel doesn't get cleared you will get your money back. But you should not leave hope just don't worry :)
Regards,
Aman.



Title: Re: Need help with customs
Post by: thani91 on April 25, 2015, 12:00:19 PM
thank you aman ii hope letter will receive soon because im waiting for to start my project


Title: Re: Need help with customs
Post by: thani91 on April 25, 2015, 09:53:53 PM
friends can any one suggest me some good way to import spektrum dx9 rx/tx to india with out any custom problem?


Title: Re: Need help with customs
Post by: Himadri Roy on April 25, 2015, 10:19:52 PM
Ship it throught Fedex, DHL....but chances of the Tx/Rx getting through is 75-80%

Better option would be to get Taranis X9D plus locally plus being open source the it also has a huge support community and people trying to improve firmware...plus RX are also cheap and available
Using the X-series S-Bus feature you can have 8ch/16ch feature!
:hatsoff:


Title: Re: Need help with customs
Post by: Anwar Sha on April 28, 2015, 04:52:42 PM
Dear Amman,

I have received a mail from Customs bellow attachment. I have sent them online Item Invoice and paypal receipt in reply to mail. Again they have sent a mail to me with same attachment. I could not understand what they are expecting from me. Please have a look on this attachment and help me what I need to do to get my parcel.

The Item which I have purchased one is in this link.  http://www.tinydeal.com/u207-24g-4-ch-mini-rc-quadcopter-with-gyroled-light-rtf-p-134205.html (http://www.tinydeal.com/u207-24g-4-ch-mini-rc-quadcopter-with-gyroled-light-rtf-p-134205.html)


Title: Re: Need help with customs
Post by: aman1256 on April 28, 2015, 08:45:21 PM
Hello Anwar,
Well Just Now check your product link and in that I found out that it contains a Transmitter this is only where the problem is. Well always customs requires WPC NOC For that type of parcels that Contains Tx/rx and Believe me its really tough to Get a WPC NOC. The only thing can be done now is by contacting them and asking that can they release the parcel without that if not then you will have to send the parcel back and get your money back. I know its tough as this was the gift for your son.But this is only the way Friend. I will try to call them tomorrow you also try calling them and yes if they say that the WPC NOC Is required then you will have to request them to  send the parcel back.As most of the parcels are sent back which contains Tx/rx. ( Believe me on this its really hard to Get WPC NOC )
Regards,
Aman.


Title: Re: Need help with customs
Post by: Anwar Sha on April 29, 2015, 09:39:13 AM
Hi Aman,

Thank you very much to reply. I will do the same what you suggested. More than 45 days happen by ordering this Item. Now no meaning to wait for it. I will tell them to send back. Thanks once again to you.

Regards

Anwar


Title: Re: Need help with customs
Post by: aman1256 on April 30, 2015, 01:19:56 PM
Hello Anwar,
I understand that. I also feel very sad mate that I wasn't able to help you. When the parcel goes back even I also feel bad because in that Time And Money both are spent. That's why. Well I hope  that Its sended back soon so atleast you can get your money back soon.
Regards,
Aman.


Title: Re: Need help with customs
Post by: Rcjabalpur on April 30, 2015, 03:34:30 PM
Just got my parcel from dhl , it contained a few props and 2 orange recievers for my fried , got it without a hassle (custom duty was around about 2100 rs) . If you have radio equipments go for dhl/ups/fedex they will clear it and get it to you .


Title: Re: Need help with customs
Post by: parichya.gautam on April 30, 2015, 03:35:35 PM
and what was the total price of the parcel ?


Title: Re: Need help with customs
Post by: Rcjabalpur on April 30, 2015, 03:44:27 PM
60$- Rx
10$- props
30$- shipping
2100- customs


Title: Re: Need help with customs
Post by: parichya.gautam on April 30, 2015, 03:46:22 PM
i just ordere