That is a rather uncommon you have there. I would suggest you write the shipping service a complaint mail and explain your problem. At least that’s what I did when I had a problem with my
china package tracking , which I ordered from China a few months ago. I could see that the status of my package wasn’t updated in a few days. I got a bit worried, in the end, I decided to write a mail to china package tracking. I was taken by surprise when the administrator contacted me immediately and helped me solve my problem.