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« Reply #25 on: July 03, 2015, 09:30:03 AM »
anilntny
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I got email confirmation of fund recieval from hobbysea Thumbs Up
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« Reply #26 on: July 03, 2015, 09:49:58 AM »
Hobbysea.com
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reading all above , following things should be considered

1.payment gateway (not going for it as it takes good additional cost ,and now most of the people use imps,rtgs and neft ).
and you can also do a/c to a/c transfer just by visiting nearest ATM.
will surely give it a try if sales goes up ,i think this hobby needs more time to get spread in india ,specially in north india.

2.Regarding picking up the phone - people most of the time only call for technical help ,and no call will go less than 15 min(i am the only guy here who is into technical and hobby,so i have to take it ).so there are times that i am on call and another person calling me restlessly on another phone for the payment confirmation (may be it is his first time ,and yes i can understand how can i trust some one to put my money into his a/c).

sorry anil that you call was not answered , but mails are never left  unattended.

3.some times few parcels are shipped with a missing item, sometimes people place order and surprisingly there is no stock for that order , in that case we have to give them a call ,apologies and settle the case as customer say .

i know a guy named MR roman personally ,who is on this forum , MR roman so far have placed few orders in past  2 3 years ,BUT this is what happened

Ist order of mr ROMAN - placed order for zippy ,by mistake we sent him turnigy(same mah and it was bit more pricey but mr anthony was not ready to take it and we have to settle it on phone.

2nd order of mr ROMAN - 1 item was missing ,even we were embarrassed ,how can it happen to a same guy,
but thanks to him , he never get annoyed .

i think same case happened to mr MOHIT JINDAL , sorry mohit

first you do not get any update for the payment
secondly you do not get the tracking number

but would like to inform that no order can leave with out the tracking number update as it is a proof of shipment ,and we have to save it ,i accept sometimes it get delayed .

i summary  think it require more detailed steps or documentation  for the procedure of placing orders to our store , so that people do not worry about anything related to there order .

thank you for the trust , really working hard for getting  more  professional and honest .

trust us guys we are in a same  hurry to ship the parcel as you .

thankyou
« Last Edit: July 03, 2015, 10:10:18 AM by Hobbysea.com » Logged

The store on which you can trust !

http://www.HobbySea.com

mail.hobbysea@gmail.com

store location (no retail) - delhi (india)
 +91 8750769949
 +91 9911363711
 

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« Reply #27 on: July 03, 2015, 10:04:51 AM »
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@ hobbysea, thanks for clarfying things Thumbs Up

But I never called you restlessly, of the two numbers , the one starting with " 8" was not reachable, the next number rang , but was never attended to.

Also, I tried calling you,only twice , that too few hours apart, first at 11.44 am and next at 4.59 pm.So saying that I called you " restlessly" is not fair Angry
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« Reply #28 on: July 03, 2015, 10:12:51 AM »
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@ hobbysea, thanks for clarfying things Thumbs Up

But I never called you restlessly, of the two numbers , the one starting with " 8" was not reachable, the next number rang , but was never attended to.

Also, I tried calling you,only twice , that too few hours apart, first at 11.44 am and next at 4.59 pm.So saying that I called you " restlessly" is not fair Angry

post edited sir , sorry but i was not talking about you personally but  there are few people who do that and i think it is absolutely fine (even i am a restless guy sometime ).
regards
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The store on which you can trust !

http://www.HobbySea.com

mail.hobbysea@gmail.com

store location (no retail) - delhi (india)
 +91 8750769949
 +91 9911363711
 

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« Reply #29 on: July 03, 2015, 10:23:21 AM »
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Yes I trust you hobbysea. I already gave you 4 stars out of 5 Smiley
I never call you. I always communicate through emails.
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« Reply #30 on: July 03, 2015, 07:05:31 PM »
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Happy to inform that my package got shipped through FedEx and I got tracking Id Clap
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« Reply #31 on: July 03, 2015, 07:25:55 PM »
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Very good. Smiley
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« Reply #32 on: July 04, 2015, 11:18:08 AM »
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I am very happy  to update that my next order i placed today morning was shipped in 30 minutes.very impressive
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« Reply #33 on: July 04, 2015, 11:27:48 AM »
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You are very lucky. Smiley. I hope customer service will improve from now onwards.
Posting issues here on rcindia are really beneficial for buyers.
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« Reply #34 on: July 06, 2015, 05:15:31 PM »
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I got my naze delivered today,well packed. Thumbs Up
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« Reply #35 on: July 06, 2015, 05:21:08 PM »
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Excellent Smiley
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« Reply #36 on: July 07, 2015, 09:42:22 PM »
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Got the next order today,very well packed and good product Thumbs Up
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« Reply #37 on: July 07, 2015, 09:45:25 PM »
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Amazing Smiley
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« Reply #38 on: October 20, 2015, 11:51:17 PM »
Hobbysea.com
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hello hobbyists !!
 
payment gateway is coming.
no need to visit banks , initially every one  will receive a mail reply including a link which will redirects you to payment gateway and then you can pay by your debit/credit card.

i hope that payment making would be more easy once it get directly embedded to the website .

thankyou
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The store on which you can trust !

http://www.HobbySea.com

mail.hobbysea@gmail.com

store location (no retail) - delhi (india)
 +91 8750769949
 +91 9911363711
 

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« Reply #39 on: October 20, 2015, 11:59:31 PM »
nite
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awesome ... i ws just only waiting for this day   Smiley
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