RC India
Welcome Guest, please login or register.
 
Pages: [1] 2  All   Go Down
0 Members and 1 Guest are viewing this topic. Topic Tools Topic Tools 
Read
« on: May 02, 2015, 02:00:59 AM »
Antriksh
Plane Lover
Forum Hero

*****

Reputation Power: 10 
Antriksh has no influence.
Offline Offline

City: Jaipur
State: Rajasthan
RC Skills: Intermediate
Posts: 579
Join Date: May, 2014




i orderd Boscam 600mw 5.8Ghz Fpv setup from Quadkopters.com and they sent me a Defaulted Item Sad
without any Manual in either Tx or Rx!!
Packing was also very bad. When i received order it was squeezed and damaged Bang Head
Video @

sent them back Salute

Untitled.jpg
Bad Experience with Quadkopters.com
* Untitled.jpg (49.89 KB, 800x450 - viewed 774 times.)
This post has 1 more images(s)/attachment(s). Please login or register to view them.
Logged
 

Read
« Reply #1 on: May 02, 2015, 02:21:35 AM »
vibranthobbies
Plane Lover
Forum Veteran

****

Reputation Power: 5 
vibranthobbies has no influence.
Offline Offline

City: Chennai
State: Tamil Nadu
RC Skills: Beginner
Posts: 338
Join Date: Jun, 2014

With your trust We grow !



Gentleman!
Did you raised the issue to QK ?
Satya sir is very proactive and a helping man.


Logged

 

Read
« Reply #2 on: May 02, 2015, 04:38:38 AM »
parichya.gautam
Plane Lover
Forum Hero

*****

Reputation Power: 21 
parichya.gautam barely matters.parichya.gautam barely matters.
Offline Offline

City: NOIDA
State: Uttar Pradesh
RC Skills: Intermediate
Posts: 1591
Join Date: Oct, 2012

It all started from something small



yea, I even I can vouch for him, and BTW, before directly coming and posting on the forum,have a talk with the seller first.
Logged

Passion > Financial Constraints

To Contact:
FB: https://www.facebook.com/parichya
Mob: 8375066843
Mail: parichya.gautam@gmail.com
-------------------------------------------------------
My Products On Sale Catalogue: ( !!! LOWEST PRICE GUARANTEE ON ALL ITEMS !!! ) https://app.box.com/s/84m5t5ljrwat54rmrldjg74dtie28g44
-------------------------------------
Product Request Form: https://docs.google.com/forms/d/1-OccRCaAQux8hxpuTw_xI4k3Ll9QW9JyOr0XDijzPXA/viewform?us
 

Read
« Reply #3 on: May 02, 2015, 07:45:41 AM »
arun.sreelakam
Coloring my Dreams...
Plane Lover
Forum Hero

*****

Reputation Power: 12 
arun.sreelakam has no influence.
Offline Offline

City: palakkad
State: Kerala
RC Skills: Advanced
Posts: 1678
Join Date: Sep, 2012

Fly High



Antriksh first contact satya, he is the best seller out here ever..
If the package is broken its a mistake by speedpost guys what the seller can do on that..
If the product is damaged while shipping tell satya first and he will give you an answer..
Dont blame a person in public ever.. happend earlier also:)
Logged

Turnigy i10|Flysky 9xb|Hoverfly quadcopter|Arduflyer apm 2.5 with gps|Pixhawk|Homemade micro night vapour|Homemade ornithopter(in progress)| Reptile Quad with Gopro Brushless gimbal | Naza v2| APM 2.6 with GPS | Micro quad self made | FrSky| v911 Helis | 1200mm Hexacopter with 5d gimbal | 1300mm x8 With Red Gimbal | 1000mm Octo|
 

Read
« Reply #4 on: May 02, 2015, 11:02:41 AM »
miginstruments
Plane Lover
Forum Hero
*****

Reputation Power: 8 
miginstruments has no influence.
Offline Offline

City: Bangalore
State: Karnataka
RC Skills: Beginner
Posts: 675
Join Date: Feb, 2014



ve patience. speak to satya sir first. also see what you ve written. first you ve mentioned he sent you a faulty piece. then you say the parcel was squeezed. that means the parcel was damaged during transit. so why directly blame that he sent you a faulty piece.
Logged
 

Read
« Reply #5 on: May 02, 2015, 11:45:21 AM »
rcpilotacro
Global Moderator
Forum Hero

*****

Reputation Power: 58 
rcpilotacro is on the verge of being accepted.rcpilotacro is on the verge of being accepted.rcpilotacro is on the verge of being accepted.rcpilotacro is on the verge of being accepted.rcpilotacro is on the verge of being accepted.
Offline Offline

City: Delhi
State: Delhi
RC Skills: Advanced
Posts: 5040
Join Date: Nov, 2010

Practice, and only Practice will make you perfect



Antriksh

Prime example of Arm twisting the LHS without talking to them, giving them a chance to explain and make amends. there are none whom i know of, who aren't satisfied with the said LHS or Satya

I suggest do not engage in this Mud Slinging exercise, most if not all LHS are doing Yeoman service to this hobby, do some math see their margin vis-a-vis the dead stock that they have

Give some slack buddy

http://www.rcindia.org/rc-outlets-and-resellers/arm-twisting-lhs/
Logged

Gusty's Hangar and Introduction.

A Good pilot will practice until he gets it right,
A Great pilot will practice until he canít get it wrong.
 

Read
« Reply #6 on: May 02, 2015, 06:52:37 PM »
satyagupta
Heli Lover
Forum Hero

*****

Reputation Power: 28 
satyagupta barely matters.satyagupta barely matters.
Offline Offline

City: Navi Mumbai
State: Maharashtra
RC Skills: Beginner
Posts: 2497
Join Date: Mar, 2012



Antriksh wats the problem with you man? you had raised the issue and i have asked you to sent the item back to testing and replacement. And about the manual did you checked the back of the box? all the wiring and channel description is written on the back of the box itself. If you are expecting a manual then download the pdf and print it.

We here make sure that every package that is sent is packed well but if its mishandled by courier team what can we do? None of our personal come for delivery personally at your place..

I am very very disappointed with this gesture of yours. With your first call itself i had said that you would get the faulty item replaced. thumbsdown to you.. Thumbs Down Thumbs Down Thumbs Down

BTW here is the email discussion:
http://s20.postimg.org/bfxkllb4t/Capture.png
Bad Experience with Quadkopters.com
Logged

 

Read
« Reply #7 on: May 02, 2015, 06:58:28 PM »
chintal
Heli Lover
Forum Hero
*****

Reputation Power: 4 
chintal has no influence.
Offline Offline

City: mumbai
State: Maharashtra
RC Skills: Advanced
Posts: 1523
Join Date: Dec, 2013



This hobby is for people with patience
How can you even write Bad experience with ----- Huh?Huh?Huh?
I would like to start a thread with a list of blacklisted customers
We help in all possible manners and get the best products at best possible prices and this is what we get back ?
Logged

Rcmumbai.com
Passion is Airborne
 

Read
« Reply #8 on: May 02, 2015, 07:02:09 PM »
satyagupta
Heli Lover
Forum Hero

*****

Reputation Power: 28 
satyagupta barely matters.satyagupta barely matters.
Offline Offline

City: Navi Mumbai
State: Maharashtra
RC Skills: Beginner
Posts: 2497
Join Date: Mar, 2012



We help in all possible manners and get the best products at best possible prices and this is what we get back ?

Such is life Sad at one point of time i was really thinking to give it up. Sourcing goods, getting them here and selling at very less margin is not an easy job. GUYS YOU HAVE TO UNDERSTAND THIS FACT.

thread with a list of blacklisted customers
Hahahah good idea. We have a thread with blacklisted LHS so why not for customers
Logged

 

Read
« Reply #9 on: May 02, 2015, 07:04:56 PM »
parichya.gautam
Plane Lover
Forum Hero

*****

Reputation Power: 21 
parichya.gautam barely matters.parichya.gautam barely matters.
Offline Offline

City: NOIDA
State: Uttar Pradesh
RC Skills: Intermediate
Posts: 1591
Join Date: Oct, 2012

It all started from something small



blacklisted customers, yea, after meeting one, was just about to mention it . 
Logged

Passion > Financial Constraints

To Contact:
FB: https://www.facebook.com/parichya
Mob: 8375066843
Mail: parichya.gautam@gmail.com
-------------------------------------------------------
My Products On Sale Catalogue: ( !!! LOWEST PRICE GUARANTEE ON ALL ITEMS !!! ) https://app.box.com/s/84m5t5ljrwat54rmrldjg74dtie28g44
-------------------------------------
Product Request Form: https://docs.google.com/forms/d/1-OccRCaAQux8hxpuTw_xI4k3Ll9QW9JyOr0XDijzPXA/viewform?us
 

Read
« Reply #10 on: May 02, 2015, 08:59:11 PM »
SK1701
Heli Lover
Forum Hero

*****

Reputation Power: 11 
SK1701 has no influence.
Offline Offline

City: Montreal/ Bangalore
State: OUTSIDE INDIA
RC Skills: Intermediate
Posts: 888
Join Date: Oct, 2014

set acc_hardware = 1



Wow this is really unfair. I, like others had assumed the OP had received the product only recently and was just being quick to complain. It is disheartening to know that you are publicly complaining about an LHS 3 days after they agreed to take back and test the product Why would you do such a thing? I can assure you Satya Sir provide excellent support. He, along with some other excellent LHS, are doing a difficult very difficult job and are promoting the hobby in India. We need to understand this before being quick to attack them. And damage to the package is only the responsibility of the LHS if the packaging is unsatisfactory. Otherwise the fault lies with the shipping agency. 
Logged

 

Read
« Reply #11 on: May 02, 2015, 09:26:12 PM »
rastsaurabh
Plane Lover
Forum Hero

*****

Reputation Power: 19 
rastsaurabh has no influence.
Offline Offline

City: Noida
State: Haryana
RC Skills: Intermediate
Posts: 1553
Join Date: Mar, 2012



I agree to every bit mentioned in thread except that LHS are working on very less margins...
My personal view as i have seen costs on banggood, ali express, ebay.....talking of stock etc ..then that is what business is all about.
Its only my view and i am ok if people differ to think what i think.
Logged
 

Read
« Reply #12 on: May 03, 2015, 12:48:59 AM »
VC
Boat Lover
Forum Hero

*****

Reputation Power: 64 
VC is a rising star!VC is a rising star!VC is a rising star!VC is a rising star!VC is a rising star!VC is a rising star!
Offline Offline

City: Guwahati
State: Assam
RC Skills: Beginner
Posts: 5592
Join Date: Nov, 2009

L'enfant Terrible du RCIndia



Satya, my advice to you is to stay out of this. Don't comment any further. You've made us all happy in the past, now let the forum handle this. You don't have to prove anything to anyone.

1. @Antriksh - they sent you a 'faulty' item not a defaulted one. Please don't use English words if you don't know their meaning.

2. Satya has been with us for some years now and has delighted us with he has to offer.

3. Electronic items have little guarantee and even lesser warranty. Did you speak with the seller (Satya Gupta) before posting this attack on his reputation? He is a thorough gentleman and would have sorted out this issue in a jiffy.

Regards.
Logged

Growing old is mandatory, growing up is optional!
 

Read
« Reply #13 on: May 03, 2015, 07:24:27 AM »
sanjayrai55
Plane Lover
Forum Hero

*****

Reputation Power: 76 
sanjayrai55 has a powerful will.sanjayrai55 has a powerful will.sanjayrai55 has a powerful will.sanjayrai55 has a powerful will.sanjayrai55 has a powerful will.sanjayrai55 has a powerful will.sanjayrai55 has a powerful will.
Offline Offline

City: Gurgaon
State: Haryana
RC Skills: Intermediate
Posts: 7357
Join Date: Dec, 2011

Don't wake a Tiger until you've factored the teeth



I agree to every bit mentioned in thread except that LHS are working on very less margins...
My personal view as i have seen costs on banggood, ali express, ebay.....talking of stock etc ..then that is what business is all about.
Its only my view and i am ok if people differ to think what i think.


And I do differ

Having helped you in a Management Case Study, I feel you did not read the chapters on Inventory Holding Costs, Bad Inventory & Rejection, and Overheads Wink
Logged

Sanjay - Gravity is my enemy
 

Read
« Reply #14 on: May 03, 2015, 07:47:16 AM »
KALYANPRODHAN
Global Moderator
Forum Hero

*****

Reputation Power: 17 
KALYANPRODHAN has no influence.
Offline Offline

City: Kolkata
State: West Bengal
RC Skills: Intermediate
Posts: 1526
Join Date: Jul, 2010

Information sharing improves knowledge of both.



Sanjay Sir,

In this case, Inventory holding cost is neglected by the using personal space & satisfaction of seller (hobbiest) "I have stock of ....." Wink
Bad Inventory is looked up by expert hobbyist and the % of bad inventory is very few Hats Off
Rejection is looked upon by SERVICE & Communication, and also satisfaction of mind of buyer (hobbyist). Hats Off

Otherwise, the price would reflect the points you mentioned. In a real management world, the satisfaction in terms of money does increase the yield of business I think and have to be considered. Of course, the low margin increases the no of happy customer and quantity of sales. Though the hobby market is very tiny, still.... Wink it cannot be neglected... the term hobby play a critical role here.. Am I right sir ?

SORRY friends for off topic conversation.
Logged

We have to unite and to prove ourself to make indigenous products as well as marketing / Canvasing them. I'm sure we must achieve success if we try unitedly.
 

Read
« Reply #15 on: May 03, 2015, 08:33:54 AM »
rastsaurabh
Plane Lover
Forum Hero

*****

Reputation Power: 19 
rastsaurabh has no influence.
Offline Offline

City: Noida
State: Haryana
RC Skills: Intermediate
Posts: 1553
Join Date: Mar, 2012



Sanjay Sir,

All business have these issues that is why me and you are not LHS.

Point what I meant was do business by selling hobby items but don't call it a Hobby seva on the pretext that LHS are selling at very low margins.
Logged
 

Read
« Reply #16 on: May 03, 2015, 09:28:38 AM »
yashodhanp
Plane Lover
Forum Hero

*****

Reputation Power: 8 
yashodhanp has no influence.
Offline Offline

City: Kolkata
State: West Bengal
RC Skills: Intermediate
Posts: 574
Join Date: Sep, 2012



@rastsaurabh if you think these LHS have big enough margins then consider the fact that only one or two LHS import by sea, the rest import using FedEx, ems etc. Which itself is very costly, then there is customs duty (around 20-30%) on CIF(Cost + Insurance + Freight), then there typically will be comission that the larger courier company charges for getting the parcel cleared. Then there is still the cost of holding inventory,the risk of damage, what if the parcel never reaches the consignee (then the refund process will be very long as well) then there are multiple forms(Read: Red Tape) that may need to filled out. And on the context of you comparing to LHS to banggood, you need to understand how China functions, people who are into business get a huge number of benefits from the authorities, plus there are typically only one or two giant warehouses, from where about a gazillion companies operate. Very few online sellers have their own manufacturing or warehouses.. They typically are commission agents(wo get paid per piece sold). Plus ChinaPost provides a huge number of rebates to all businesses there to sip out parcels (exactly why shipping from China is cheap). Now in case a product does arrive damaged then the LHS will have to send it back which is not cheap typically. And then we have 14.5% VAT/CST applicable on all sales as well.  You need to understand that just because aliexpress or the Chinese sellers on eBay can put stuff at such cheap prices and survive others can too. Its just not possible.
Logged

I fly because it releases my mind from the tyranny of petty things.
 

Read
« Reply #17 on: May 03, 2015, 11:09:49 AM »
Dharmik
Heli Lover
Forum Hero

*****

Reputation Power: 13 
Dharmik has no influence.
Offline Offline

City: Bharuch
State: Gujarat
RC Skills: Beginner
Posts: 1086
Join Date: Sep, 2011



Antriksh since i see "expert" badge i do not need to say much but whenever you buy something related to RC hobby always do study online before you buy something. Few items do not even come with manual like hd wingcam. but search online and you will get hundreds of words. when i bought sony ccd fpv cam it came with wrong polarity connector. i have had this information all ready so before powering it up first time i simply changed it to the correct polarity and it worked. if didn't read about polarity i might have bricked it instantly. so check properly online regatding your model number. make sure you have same frequency matching on tx and rx else it might only broadcast audio. QK is one of the best LHS i have ever seen and dealt with so you just need to send them back the item and their team will check if it faulty or settings/ wiring issue. Satya bro some sony ccd cams have wrong polarity connector, you might have heard this.
Logged
 

Read
« Reply #18 on: May 03, 2015, 11:17:54 AM »
Dharmik
Heli Lover
Forum Hero

*****

Reputation Power: 13 
Dharmik has no influence.
Offline Offline

City: Bharuch
State: Gujarat
RC Skills: Beginner
Posts: 1086
Join Date: Sep, 2011



Found it. here is the topic
http://lucasweakley.com/2012/10/13/hobbyking-fpv-camera-fix/
Logged
 

Read
« Reply #19 on: May 03, 2015, 12:00:16 PM »
Antriksh
Plane Lover
Forum Hero

*****

Reputation Power: 10 
Antriksh has no influence.
Offline Offline

City: Jaipur
State: Rajasthan
RC Skills: Intermediate
Posts: 579
Join Date: May, 2014



Satya i posted what i experienced and what is wrong in  it these people making Mountain out of a molehill!!
parcel should be packed in hard box with airbags or anything.
« Last Edit: May 03, 2015, 12:23:36 PM by Antriksh » Logged
 

Read
« Reply #20 on: May 03, 2015, 12:20:38 PM »
pravesh736
Car Lover
Forum Hero

*****

Reputation Power: 9 
pravesh736 has no influence.
Offline Offline

City: bangalore
State: Karnataka
RC Skills: Advanced
Posts: 706
Join Date: Feb, 2011

Gorkha tech



What's wrong is u have already settled it with Satya ,, why starting a thread after that.
Just an example is- Many times manuals etc depends on time of packing and its stock too - in China Ul get manual till it lasts in stock and after that no Manual til it's available again.
Edit- nice to see u have edited ur words. Wink
Edit- also it is completely ok to start threads against LHSes if they fail to find u a solution and are not in touch with u.
Logged
 

Read
« Reply #21 on: May 03, 2015, 12:25:50 PM »
Antriksh
Plane Lover
Forum Hero

*****

Reputation Power: 10 
Antriksh has no influence.
Offline Offline

City: Jaipur
State: Rajasthan
RC Skills: Intermediate
Posts: 579
Join Date: May, 2014



Got it
Logged
 

Read
« Reply #22 on: May 03, 2015, 02:37:53 PM »
satyagupta
Heli Lover
Forum Hero

*****

Reputation Power: 28 
satyagupta barely matters.satyagupta barely matters.
Offline Offline

City: Navi Mumbai
State: Maharashtra
RC Skills: Beginner
Posts: 2497
Join Date: Mar, 2012



what is wrong in

there are few:
1. The title is misguiding, any new user (who mostly ready first first post) would just be miss guided about the said LHS.

2. You did not write the complete story,

    a. The first time you called and reported this, on the call itself i said i will send you replacement. Did not discussed anything about it only asked you if possible send a video (you did not mentioned about this)
    b. The time when you sent the mail, i immediately asked to send the full kit back so that we can test and replace the faulty item rather than just sending the camera and you again finding that its not working and send the item back. (you did not mentioned about this either)

3. What was the real bad experience did you had? was there gap in communication? did i not revert back to your mail promptly? was i not being supportive or co-operative? About the courier we really try very hard to make sure that goods that we ship would with stand even worse of the handling but we literally have no control over it since once it leaves our office we dont who would sit or sleep over it (i have seen the handling that happens)
Logged

 

Read
« Reply #23 on: May 03, 2015, 02:50:14 PM »
Himadri Roy
Plane Lover
Forum Hero

*****

Reputation Power: 12 
Himadri Roy has no influence.
Offline Offline

City: Navi mumbai
State: Maharashtra
RC Skills: Intermediate
Posts: 969
Join Date: Jan, 2015



And our Indian Speedpost do have a tendency to play rugby with our package!  Giggle
Logged

For once you have tasted flight you will walk the earth with eyes skywards for there you have been and there you will long to return
- Leonardo Da Vinci

https://www.youtube.com/himadrifpv
 

Read
« Reply #24 on: May 03, 2015, 03:56:27 PM »
aman1256
Heli Lover
Forum Hero

*****

Reputation Power: 12 
aman1256 has no influence.
Offline Offline

City: Silvassa
State: Dadra and Nagar Haveli
RC Skills: Beginner
Posts: 1066
Join Date: Sep, 2013

Blackbird!!!



And our Indian Speedpost do have a tendency to play rugby with our package!  Giggle
Well Yes Actually in Some packages which i received (Not from Quadkopters.com or any LHS) was bend so were really damaged  dont know why? ? No offence to anyone but sometimes it also happens in Couriers.
Aman.
Logged
 

Pages: [1] 2  All   Go Up
Jump to:  

Related Topics
Subject Started by Replies Views Last post
QuadKopters.com « 1 2 ... 13 14 »
RC Outlets and Resellers
satyagupta 333 70043 Last post September 12, 2016, 04:35:22 PM
by satyagupta
quadkopters.com is dead ?
RC Outlets and Resellers
parichya.gautam 6 2741 Last post April 04, 2013, 11:54:50 AM
by satyagupta
ARF Quad Kit from Quadkopters
Multirotors
pradish 17 6998 Last post March 26, 2014, 06:07:28 PM
by pradish
450 kit from quadkopters.com
Multirotors
linked 0 2149 Last post October 13, 2014, 12:13:41 AM
by linked
Issue regarding Quadkopters.com
RC Outlets and Resellers
rishabhbarma 4 2126 Last post January 25, 2017, 06:41:39 PM
by PRANAVK09