RC India

Hello Members

DJI has time and again taken steps to protect interest of modeling industries and stop violation of international contract agreement.
DJI recently blacklisted following websites for supply of DJI manufactured products.

www.hobbyking.com (http://) (http://)
Luckitron
MidSouth Drones

Kindly confirm product warranty claim while buying DJI products from above stores.

Regards,

Sphere Hobbies
Ahmedabad
India
+91-99251-20630

Source of information?

Hello

We are dealer for DJI products. The information has come to us from DJI. We would also update with more websites and dealers who are black listed.

Regards,

Sphere Hobbies
Ahmedabad
india
+91-99251-20630

When will the F450 be back in stock?

Strange, HK had just started selling 'DJI Phantom 2 with Zenmuse H3-3D Gimbal, 2.4GHz Radio and Intelligent Battery (Ready To Fly)' which went backorder as soon as it was released. And then blacklisted?!

The reason DJI banned these websites may be that they are selling the products below the price fixed by DJI itself.

In india Have More that 4 delears For dji
: Asscomm Systems
: AVCS systems

Asscom Is very Good And price Is Very Great / That Have Shop in mumbai
displayed All products

Where in Mumbai is Asscomm ?

The F450 is in stock.

Regards,

Sphere Hobbies
Ahmedbad
India
+91-99251-20630

http://www.spherehobbies.com/india/quadcopter-multi-rotor/156-f330-flame-wheel-frame.html (http://www.spherehobbies.com/india/quadcopter-multi-rotor/156-f330-flame-wheel-frame.html)

I doubt they can blacklist Hobbyking ,since thats the website most people buy from and it would be foolish for them to blacklist.
Probably just a mail to small hobby shops to keep them happy.

Few more black listed sites by DJI

http://www.banggood.com (http://www.banggood.com)
http://www.rc711.com/shop/index.php (http://www.rc711.com/shop/index.php)

We suggest not to be in doubt when cheaters are punished.

Regards,

Sphere Hobbies
Ahmedabad
India
+91-99251-20630

You know - Sphere Hobbies

We are a skeptical lot (simply because most of us do not have a lot of money to spend )- and when someone publishes info like this we cannot help but wonder as to your true motives.


As you may have discovered - we Indians will shop for the cheapest price.

 All you have succeeded in doing is giving those websites some free publicity.

+1 saikat  :hatsoff:

+1

i cant find any specific reason for banning hobbyking,rc711,banggood etc by DJI, because all of them are selling genuine DJI products not the counterfeit ones :), and all these informations are personally conveyed to spherhobbies only :giggle: :giggle: wonder why DJI is not posting this on their web site :giggle:

Products bought from these website can be easily upgrade firmware..
Also you can register online..
Dji can atleast keep an eye on these right?

Yeah Santosh, there should have been public notifications coming from DJI, along with the mails to resellers. Infact this should have already been up on rcgroups, with the dramatic discussion that would have followed.

Anyways its being discussed on HK forum
http://www.hobbyking.com/hobbyking/forum/forum_posts.asp?TID=58858 (http://www.hobbyking.com/hobbyking/forum/forum_posts.asp?TID=58858)
 
@allthatido Ascom contact details http://www.flycam.in/contact-us.html (http://www.flycam.in/contact-us.html)

That's strange! DJI just black listed what are their biggest distributors! rc711, banggood and HobbyKing have a huge number of customers and it makes NO SENSE that the dealers are being told who is black listed and who isn't! Aren't the customers supposed to be told that?
Sphere Hobbies- if you really are a dealer then please ask DJI to add your contact and info to their website list of resellers

Dear Friends

Here is the link from DJI website giving contact information of Sphere Hobbies.
http://www.dji.com/product/spreading-wings-s1000/dealer (http://www.dji.com/product/spreading-wings-s1000/dealer)
http://www.dji.com/product/phantom-2-vision-plus/dealer (http://www.dji.com/product/phantom-2-vision-plus/dealer)

Please refer map and click over Ahmedabad location. One more thing, now would you ask same question to Hobby King? Keep us posted with reply you get.

All dear members,
 
If sharing correct information has hurt all/any of you, we apologize for speaking truth. At times we keep quiet on this forum for this very reason. Our intention is and was to make everyone aware about their next purchase. The information coming to us is straight from DJI. If, in future, DJI policy changes about same dealers, and if we are informed about it, we would share that too.

Regards,

Sphere Hobbies
Ahmedabad
India
+91-99251-20630

The most important question is hobby king have no warranty. :hatsoff:

Sphere hobby is a DJI official dealer! :)

Jash Yang, which is your company?

@ sanjayrai55 and members

Let us take this opportunity to introduce Jash.

Jash is DJI representative for Asia. He is very attentive and cooperative in sales as well as for tech. support. His efforts for Indian market are reflected by 100s of Phantoms, S800s and S1000s around us.

@ Jash

Welcome to Indian forum

Regards,

Sphere Hobbies
Ahmedabad
India
+91-99251-20630

HK does offer warranty/guarantee wherever applicable.Now I know claiming RMA/warranty is an arduous task, but think thats the case almost everywhere with exceptions. Of course time taken will be a lot due to HK being international! Last time I spoke (07/27/2014) to CC, they offer 1 years warranty on Naza Lite M.

Part of chat transcript....

[12:28:07] Vishakh: Naza M Flight controller has a warranty of 12 months from DJI
[12:28:23] Vishakh: While your website states warranty for 30 days
[12:29:12] Carla Mae: If you have read all the warranty procedure. 30 days warranty is just for batteries.
[12:29:51] Vishakh: Yes, then what about DJI products???
[12:31:07] Carla Mae: This item is under 1 year warranty from the date of purchase unless stated in the product label.
[12:31:37] Vishakh: Its not stated in the product label
[12:31:55] Vishakh: So does 1 year warranty apply on every product unless stated
[12:32:41] Carla Mae: Yes that is correct, and we have 2 years warranty for motors unless stated in the product label.
[12:33:39] Vishakh: Okay.
[12:34:16] Carla Mae: But please be informed that we do not warrant crash damage and products that undergone modification.

 

Our admin should be able to verify if Jash is from shenzhen or :P

Please help SideWinder  to fix his DJI product.

@ SideWinder

You are most welcome to Sphere Hobbies for any problem you might have with DJI product. We are sure, most of problems can be resolved over phone. Do not hesitate to call or email us for any DJI product related questions.

Sphere Hobbies
Ahmedabad
India
+91-99251-20630
info@spherehobbies.com

What is wrong in spherehobbies posting this they are doing this for our own good.

LOL ... what about  sellers who  sell at rates much higher ?

Ujjwaana

If you find unreasonable prices, simply avoid buying from them. That seems very simple decision. Isn't it? :giggle:

We are wondering, why the member did not post the reply which he might have got from Hobby King.
Be that Indian suppliers might not have been as big as others. At least, we are honest to our commitments.

We are trying to get the prices to a level which could be matched with international pricing. Below is a fine example.
S800 EVO at Singapore store (aprox INR  215000)
http://www.singahobby.com/?q=node/33091 (http://www.singahobby.com/?q=node/33091)

S800 EVO with Sphere Hobbies. (INR 147000)
http://spherehobbies.com/india/quadcopter-multi-rotor/158-spreading-wings-s800.html (http://spherehobbies.com/india/quadcopter-multi-rotor/158-spreading-wings-s800.html)

Would you buy from Singapore and pay more!?.

Just an appeal, Support LHS (not only Sphere Hobbies). We (all LHS) are working hard to keep up with inventory and services.

Regards,

Sphere Hobbies
Ahmedabad
India
+91-99251-20630

 ??? what are you guys going to help me with ??? . Jash said HK doesnt provide warranty, and I checked it with HK, and they do provide warranty. Thats what the chat transcript is about.

The point is DJI should have passed this blacklist message officially through their PR channels. I cant understand how can such a big change in policy not be informed officially & publicly when this affects the customers primarily and DJI's reputation itself. I mean whats going to stop a newbie from buying from HK etc if he doesnt even know they are blacklisted ,when items are still being sold in the first place? And the best part is no other authorized reseller/dealer etc has mentioned anywhere online about such blacklist other than Sphere Hobbies  :headscratch:

Food for Thought
When big-wigs like HK and banggood are blacklisted what about LHS'es such as Quadkopters,Rcproducts,Rcmumbai and any others selling DJI products. Should we also stop buying from these LHS'es since they are not authorized sellers?

@Sphere Hobbies- I have always wanted the price of the Phantom to go down and now the V1.1.1 is reaching th 50K mark(in India). I wish that you could get it lowered because it is an item which is sold more than the s800. Compared to the same store you referred in Singapore the price of the Phantom(from you) is exceeding the price at which other international/Singaporean sellers are selling it at.


- I completely agree with that. Who we shouls and shouldn't buy from should not purchase from will be a big problem if this thing is not setteled, espescially for those who need to get their faulty equipment replaced .

I only problem is that the prices in spear hobbies is very very high !and what is the advantage of DJI warranty if the systems are not serviced in India itself !!! If dji introduces service centre in India due to higher demands than people will buy their stuff from Authorised dealers !!! Without Service setup in India no one will pay heavy taxes to buy from a genuine or authorised dealer !!!

Dont worry Spherehobbies, I ALWAYS do this.... and suggest others too... :giggle: :giggle: :giggle:

If sphere hobbies is trying so much why don't they set up a dji service centre over here !!

@Roshan

We are glad to inform you that we have service center in Ahmedabad.
We also offer FREE training for taking best advantages of DJI systems.

Regards,

Sphere Hobbies
Ahmedabad
+91-99251-20630

Oh really?

I have a lightbridge that was bricked long back while upgrading. ..DJI told me that I needed to send it to DJI company to get it repaired coz they have access to bios through special ports... I did not send it because of costs involved and reimport duties. I guess then you could help. ..