RC India

General Topics => RC Outlets and Resellers => Topic started by: tg8055 on June 18, 2015, 12:36:06 PM



Title: Disappointed with RC MUMBAI service
Post by: tg8055 on June 18, 2015, 12:36:06 PM
i ordered stuff from rcmumbai approxing to a amount of 25k or so

order no. #4864 which was placed on June14th 2015..the payment for the order is successfully cleared for with credit card..
now its 4-5 days of cleared payment and the goods arent shipped yet :( .....the contact number of the people incharge is dead....
i request you to ship the order asap :) .... the amount spent is huge and the goods are not even shipped yet.....

GOODS ARE....
DJI Naza-M Lite Multi-Rotor Flight Controller With GPS WITH NEW LED × 1   Rs. 9,100.00
EMAX Multicopter Motor MT3506 650kv cw (Copy) × 2   Rs. 3,060.00
EMAX Multicopter Motor MT3506 650kv ccw × 2   Rs. 3,060.00
Platinum 30A OPTO PRO × 4   Rs. 3,400.00
Flysky 9x 2.4GHz 9CH Transmitter × 1   Rs. 5,750.00

Regards....


Title: Re: Disappointed with RC MUMBAI service
Post by: prashant_rc on June 18, 2015, 02:15:42 PM
To RcMumbai ship the goods immediately or respond to his call why there was a delay in shipping, else it will not attract others to buy goods from you


Title: Re: Disappointed with RC MUMBAI service
Post by: santanucus on June 18, 2015, 11:01:41 PM
I had experience of good and very fast service from RC Mumbai. In their site they have a msg which says that all orders received upto 14th June would be delivered after 15th. Maybe there is a reason for delay. But their track record is good. I too have a pending order of 8.5k with them which I placed yesterday.


Title: Re: Disappointed with RC MUMBAI service
Post by: rcpilotacro on June 19, 2015, 07:15:39 AM
tg8055

What kinda guy are you, Jeesuuz, 14 to 18 four F days and come and wash it in public. Without even contacting giving time to the LHS. Try ordering from Tower hobbies and other hobby sites from abroad and let me know you experience, tower lost two of my shipment and they didnt give me refund / replacement. Hobbyking is a diffrent kettle of fish, i lost count, aliexpress are biggest thieves on this earth. if someone is trying to provide you service for least margin you get after him like this

please read this

http://www.rcindia.org/rc-outlets-and-resellers/arm-twisting-lhs/


Title: Re: Disappointed with RC MUMBAI service
Post by: chintal on June 19, 2015, 09:49:21 AM
All orders were to be shipped on 15th
I was out for a shoot in pangong lake
My shoot got extended and their wasn't any network to communicate with you guys
I reached Mumbai last night after travelling for 48hrs
Sorry for the delay and Inconvenience


Title: Re: Disappointed with RC MUMBAI service
Post by: thani91 on June 19, 2015, 09:51:02 AM
I placed a order in rcmumbai around 13,640 INR on 12-06-2015, made a payment through neft but the status still shows awaiting payment  and their number is in switched off.


Title: Re: Disappointed with RC MUMBAI service
Post by: tg8055 on June 19, 2015, 10:13:16 AM
Chintal i ment no offense...
M new to Rc n my first order at RC mumbai... After lot of positv feedback... Frm frndz.....
1st order so might b i only was impatient... Sry fr bothering!

Regards...
N thnq!


Title: Re: Disappointed with RC MUMBAI service
Post by: anwar on June 19, 2015, 11:13:24 AM
TG8055:  Please refrain from using SMS language. Thanks.


Title: Re: Disappointed with RC MUMBAI service
Post by: rcpilotacro on June 19, 2015, 03:16:24 PM
Chintal

There was ( or is still i don't know) another LHS called RCBharat, who was riding on two boats, LHS job and Shooting, His shooting job eventually took over his LHS work (He is a full time shooter now i heard :) ) But in that cusp period he went through exactly what you are going through now

MY suggestion

Get your priorities correct


Title: Re: Disappointed with RC MUMBAI service
Post by: saikat on June 19, 2015, 04:16:01 PM
Shooting as in bang bang

or shooting as in click click ?


Title: Re: Disappointed with RC MUMBAI service
Post by: rcpilotacro on June 19, 2015, 04:19:51 PM
(http://ia.media-imdb.com/images/M/MV5BMTM4NTI5OTgwMF5BMl5BanBnXkFtZTgwODc2OTkwMDE@._V1_SX214_AL_.jpg)


Title: Re: Disappointed with RC MUMBAI service
Post by: Darshan for multirotors on June 19, 2015, 05:22:33 PM
Gusty sir are you talking about this?
http://rcbharat.com/
I think it still exists :giggle:
Chitty Chitty bang bang  :giggle: :rofl: :rofl:
You literally posted the movie poster.... lol


Title: Re: Disappointed with RC MUMBAI service
Post by: thani91 on June 19, 2015, 06:17:04 PM
China was out of Mumbai so he was not able to process our orders soon he will do shipping


Title: Rc mumbai ---- M bad experiance.
Post by: HvS:( on June 30, 2015, 10:51:45 PM
 :help: :help: :help: :help: :help:
i got a 3 axis gimbal from Rc Mumbai, leaving my trusted stores quadkopter and sp4mm3r.
i also ordered a Sj4000 wifi,
Both dont work!

action cam dosen't power on and gimbal.... worst thing i came across(9000/-)  :banghead: :banghead: :banghead: :banghead:

i contacted the store head...he said see the description only for hero3+.... i dont understand gimbal acting wierd does not relate any relationship with the camera. " it just needs a counter weight similar to gopro any any thing else. "

 :banghead: :banghead: :banghead: :banghead: and it does not have any information about the controller used.!!!
the gimbal just vibrates, rotates like hell.

please anybody can help do...it

after so much of struggle they agreed to see whats wrong with gimbal and camera.
no more rc mumbai.


Title: Re: Disappointed with RC MUMBAI service
Post by: satyagupta on July 01, 2015, 08:15:48 AM
Add a similar weight camera and test. Put the SJ4000 and test. What you are saying is correct, the gimbal does not has anything to do with camera its just weight that matters. The issues that you are saying means that he gimbal does not has a counter weight. You can share some video so that someone can help you

Also about the SJ4000 it might be due to dead power switch. I had 2 cameras with such issues and was replaced by the supplier. :thumbsup:


Title: Re: Disappointed with RC MUMBAI service
Post by: HvS:( on July 01, 2015, 09:42:49 AM
Hi sir,
thankyou fot the reply, but after so much of a try i was unable to find the similar gimbal sold by Mr.chintal on his rcmumbai.
i even dont know what contrller is !!

 :help: :help: :help: :help: :help:

after whatapp conversation with head of the store he said " the minimum voltage to operate his gimbal is 12v !!!" i dont understand my 11.1 lipo gets fully cahrged at 12.8v and i have a buzzer that beaps when the voltage is 11.2v, during the flight. So when during flight voltage drops from 12v, the gimbal will be dead!! is that makes sense?

i doen't know about the SJ4000. ITS DEAD. :banghead: :banghead:

The seller .... i need to beg him to see my problem and without asking him the returns or the replacement. i even took it the local Rc club, they said is faulty.

help me in this, i really dont thing the way conversation happened Mr.chintal (RCmumbai) is in mood to fix, replace or refund it.
WHAT TO DO. :banghead: :banghead: :help: :help:


Title: Re: Disappointed with RC MUMBAI service
Post by: satyagupta on July 01, 2015, 09:50:33 AM
I am not sure about the min voltage seller would be able to shed some lights about that.

Drop a mail to the seller they might help you


Title: Re: Disappointed with RC MUMBAI service
Post by: chintal on July 01, 2015, 11:17:33 AM
Posting here is meaningless he doesn't want to follow the instructions still I asked him to send the products back last night after all the discussion he still wants to post it on Rci
Then I don't know what else can I do ?


Title: Disappointed with RC MUMBAI service
Post by: chintal on July 01, 2015, 11:19:03 AM
[6/30, 9:11 PM] Rcmumbai.com: It is clearly mentioned which camera is supported
[6/30, 9:12 PM] ‪Camera ! Is not the issue sir
[6/30, 9:12 PM] ‪And your camera too is not powering on
[6/30, 9:13 PM] Rcmumbai.com: Send the camera back I will check it
[6/30, 9:13 PM] ‪Please iam sending the gimbal back too
[6/30, 9:13 PM] ‪Just check it
[6/30, 9:15 PM] ‪I don't need a replacement or refund from your store for gimbal. Just check it
[6/30, 10:10 PM] Rcmumbai.com: OK
[6/30, 10:10 PM] Rcmumbai.com: Send it


Title: Re: Disappointed with RC MUMBAI service
Post by: radiocraft on July 01, 2015, 12:48:18 PM
Many complains against rc Mumbai.! Suggestions please improve communication and import from good dealers...


Title: Re: Disappointed with RC MUMBAI service
Post by: chintal on July 01, 2015, 01:01:13 PM
Their was proper communication and the products are original
I am ready to replace the product their wasn't any need to post here


Title: Re: Disappointed with RC MUMBAI service
Post by: HvS:( on July 02, 2015, 03:43:24 PM
i agree your products are original, but at the same time you shipped a gimbal without any details on it. And communication is like every one here is new in RC.
 :help: :help:. Rcmumbai, i posted this here not to complain about the store, i did because your gimbal and camera were not working. On forums there may be people like me STRUGGLING with a gimbal that is not even having a controller name, manual etc etc.
And,
Lowest voltage that a cheap gimbal operates will be around 11 - 12v NOT A 12.
i got the product in 6 days!. i have shipped your items back at lesser amount and you will receive it in time!

PLEASE GO AND CHECK ON WEBPAGE REGARDING THE COLOR OF THE ACTION CAMERA. i was told my Mr.chintal that there is a option to choose for the colour or the camera will be shipped randomly.( see the attachments ), nothing of such kind.(Plz add it)

Again, rc is open source. we can make anything out of stuff.
"INSTRUCTIONS"...... please provide it before saying.  :bow: :bow: :bow: :bow:

Rcmumbai your also bring or import stuff from somewhere, so do check it with them and check it before shipping. (RcMUMBAI's all list of products are good and that's why it attracted me).

Mr.Chintal with ifs and buts agreed to replace the things, thats good.  :thumbsup: :thumbsup: :thumbsup:
and please dont take it to you or the store...
guys o on RcMumbai for nitro buggies, looks good.
http://rcmumbai.com/index.php/product/rh802p-vrx-2-pro-nitro-buggy/

thanx :) :) :) also please remove my mobile no :hatsoff: :thumbsup: :thumbsup: :bow:


Title: Disappointed with RC MUMBAI service
Post by: chintal on July 03, 2015, 12:13:33 AM
The gimbal was posted without any company if you have issues of receiving a non branded gimbal you should first check its details before purchasing (walkera g3d is available as an option)
It's not rightful to complain publicly if the lhs is ready to replace or check and if their is proper response from the lhs
The gimbal doesn't come with a manual of any sort
It's is meant for go pro YOU CANNOT DIY IT TO FIT A SJ4000
You cannot just diy products if it is not recommended
The frame of the gimbal is meant to hold only a go pro
Please understand that


Title: Re: Disappointed with RC MUMBAI service
Post by: HvS:( on July 03, 2015, 12:13:35 PM
Got it.  :thumbsup:


Title: Re: Disappointed with RC MUMBAI service
Post by: PCP on July 20, 2015, 12:49:55 AM
I am also disappointing by RCmumbai.com chintal
Because i was purchased one quadcopter from chintal and pay Rs.5000 for assemble but even chital do not know how we can do proper solder.??????  He doesnot set propper parameter and due to insert wrong parameter my quad is fall down and i had to repair it by 9000.
 :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead:

When ever i purchased any item from rcmumbai.com they are never send all items as per cart...they remain 2 to 3 three items...... :banghead: :banghead: :banghead: :banghead: Never receive call


Title: Re: Disappointed with RC MUMBAI service
Post by: chintal on July 20, 2015, 01:11:37 AM
1) you purchase a hex from me i built it for you then we test it after you after  satisfied and all tests are done you took the hex .
Once you take it and change the setup i am not liable or provide any guarantee  or warranty


2)we have our store divided into two 1) airplanes
2)all other products
When you had visited us you knew that airplane parts are with kewal and not with me
When you placed your second order online three days ago
And called me four times ( all calls answered ) i had informed you airplane parts will be shipped separately

3) we dont receive phone calls on sunday

Please refrain from ordering at my website 
I am not interested in selling products to you

All Lhs please beware of such personalities

You cant just write anything about Rcmumbai


Title: Re: Disappointed with RC MUMBAI service
Post by: nite on July 20, 2015, 02:45:36 PM
to whom .. ????


Title: Re: Disappointed with RC MUMBAI service
Post by: medicineman1987 on July 20, 2015, 03:09:25 PM
Here are my observations:

Pros:
1) Large choice of items available which other LHS dont stock.
2) Super quick delivery (i mean really really quick!!!)
3) Decent prices.

Cons:
1) Website buggy.   (eg. Can only view the 1st page of search listings)
2) Difficult to contact them.  ( but once i managed to contact them the issue was resolved satisfactorily)

Overall: A good LHS but needs to improve on the website and customer service


Title: Re: Disappointed with RC MUMBAI service
Post by: chintal on July 20, 2015, 03:09:25 PM
Pcp


Title: Re: Disappointed with RC MUMBAI service
Post by: ved on July 20, 2015, 09:41:06 PM
+1 medicineman.
I must say it again the delivery is really really very quick once the items are shipped. I would suggest to update the website so that the bugs are removed.