RC India
Welcome Guest, please login or register.
 
Pages: 1 [2]  All   Go Down
0 Members and 1 Guest are viewing this topic. Topic Tools Topic Tools 
Read
« Reply #25 on: May 04, 2012, 11:55:47 AM »
dheerajjuneja
Heli Lover
Forum Veteran
****

Reputation Power: 5 
dheerajjuneja has no influence.
Offline Offline

City: Ghaziabad
State: Uttar Pradesh
RC Skills: Beginner
Posts: 374
Join Date: Apr, 2012



Even my order status is just not being updated, but thats usual.



So new comers would need to adjust their expectations as per HKs work culture, which is OK i guess if the products are delivered in a reasonable amount of time (and in one peice).
Logged

Let's fly!
 

Read
« Reply #26 on: May 04, 2012, 11:58:29 AM »
traxxrc1
Car Lover
Forum Hero

*****

Reputation Power: 18 
traxxrc1 has no influence.
Offline Offline

City: Ghaziabad
State: Uttar Pradesh
RC Skills: Advanced
Posts: 1484
Join Date: Aug, 2010



ya, and specially with first order, its realy hard to see no updates.
I know how u feel at the moment.

Here's my order

Untitled.jpg
Re: HobbyKing's brilliant system of packaging strikes back! lol
* Untitled.jpg (33.2 KB, 800x450 - viewed 1090 times.)
Logged

I'll be back.
 

Read
« Reply #27 on: May 04, 2012, 12:00:09 PM »
dheerajjuneja
Heli Lover
Forum Veteran
****

Reputation Power: 5 
dheerajjuneja has no influence.
Offline Offline

City: Ghaziabad
State: Uttar Pradesh
RC Skills: Beginner
Posts: 374
Join Date: Apr, 2012



ya, and specially with first order, its realy hard to see no updates.
I know how u feel at the moment.


I think now i only wish that the content does not comes like the way Flying_Truck posted Smiley
Logged

Let's fly!
 

Read
« Reply #28 on: May 04, 2012, 06:11:54 PM »
flying truck
Heli Lover
Active Member
**

Reputation Power: 2 
flying truck has no influence.
Offline Offline

City: Chennai
State: Tamil Nadu
RC Skills: Beginner
Posts: 88
Join Date: Feb, 2012



Contents arriving damaged is not Hk's fault. Its caused by the postal services, some brilliant guy put a heavy package on top of my package causing the packing materials to fail. Even though the post office refused to accept that its their fault HK still replaced the damaged stuff and even marked the box it fragile on my request. And delays in updates is how HK postal department works if you wanna know how delays and no updates really feel order batteries from HK through swiss post and you wont know where your package is till is arrives.
Logged
 

Read
« Reply #29 on: May 04, 2012, 06:28:25 PM »
raja_mastana
Heli Lover
Forum Hero

*****

Reputation Power: 12 
raja_mastana has no influence.
Offline Offline

City: Navi Mumbai
State: Maharashtra
RC Skills: Beginner
Posts: 925
Join Date: May, 2010

Trex 450 DFC



did you have to send the broken things back to HK?
Logged

ALIGN 450 PRO DFC 6S Belt Driven | Polaris BEC | Nano-Tech 6S 1300mAH | Robird G31 | 325D Pro | TGY-306G HV | KST 515MG | K-Force 40A | NTM Rotor Drive 1700kv

Multiplex Easy Star 2 | Multiplex Mentor | Nissan 350Z Endless Tamiya TT-01D
 

Read
« Reply #30 on: May 04, 2012, 06:30:58 PM »
flying truck
Heli Lover
Active Member
**

Reputation Power: 2 
flying truck has no influence.
Offline Offline

City: Chennai
State: Tamil Nadu
RC Skills: Beginner
Posts: 88
Join Date: Feb, 2012



No like i said earlier i didn't have to send anything back.
Logged
 

Read
« Reply #31 on: May 05, 2012, 11:36:20 AM »
aviator
Plane Lover
Forum Veteran

****

Reputation Power: 6 
aviator has no influence.
Offline Offline

City: Jammu
State: Jammu and Kashmir
RC Skills: Intermediate
Posts: 497
Join Date: Jan, 2011

Aviators make sure tht if u go up,u come back dwn!



did u close the paypal case after or b4 the HK shipped the replacement?
Logged
 

Read
« Reply #32 on: May 05, 2012, 03:38:36 PM »
flying truck
Heli Lover
Active Member
**

Reputation Power: 2 
flying truck has no influence.
Offline Offline

City: Chennai
State: Tamil Nadu
RC Skills: Beginner
Posts: 88
Join Date: Feb, 2012



Before they shipped it
Logged
 

Read
« Reply #33 on: January 12, 2015, 01:55:11 AM »
Propfella
I come from a land downunder.
Plane Lover
Forum Veteran

****

Reputation Power: 3 
Propfella has no influence.
Offline Offline

City: NW NSW Australia
State: OUTSIDE INDIA
RC Skills: Advanced
Posts: 252
Join Date: Jun, 2012



Sorry about that parcel, but you failed to do as HK instructs. Actually it was some time back but it should be relevant today

If the parcel appears damaged you ask the delivery person to wait until you've opened the parcel to see if anything is damaged. We had a good laugh about that. I'm not sure of India's Postal service, but I can guarantee no Australian delivery person would wait. Even if you had to sign for it and refuse to do so before opening the box they will vanish very quickly and not worry about getting a signature.

You can't really blame HK for that damage. It's obviously happened after it's left their warehouse and unless it's insured HK have no obligation to replace any damaged contents. If they have done so in the past, then it's been done as a goodwill gesture. I've had over 200 orders with them and never had to claim for anything damaged. I've suffered 3 DOA's and had them replaced under warranty. I did have a large plane arrive with a hole punched in the side of the box and held my breath until I opened it. I was lucky, whatever made the hole didn't continue into the box. I pictured broken EPO everywhere.

 I received a grey plastic bag last week with 3 MP3 players inside. One of them had it's front broken and can't be repaired as it's damaged the display and the motherboard. I wasn't surprised there was damage, I can't imagine anyone mailing electronics in such a flimsy covering. The units weren't even boxed or protected in any way. I immediately wrote to the seller and as yet haven't had a reply to either of the two emails I sent.

Watch out for BangGoods packaging, it's really bad, compared to HK's it's pathetic. A shame because apart from that and their very slow picking system I find them to be a good value trader.
 
The complete deliver service of every country on this planet is designed to cover everyone involved. Because so may different organizations are involved, each one will blame the other should anything go wrong. Here's hoping you don't have to travel down that road and HK replaces your loss.

Good Luck .... Stu  Sorry, almost forgot. Whatever you do, DON'T cancel your Paypal claim until you have the refund in your bank account. A few people I've heard about did cancel their claim and they still haven't received the refund, and there's nothing which can be done. Once you've cancelled the claim you can't reopen it if something goes wrong. Aliexpress rely on claims being cancelled they will even try to trick you into doing it. ONLY cancel after you have your refund or replacement.
Logged

"Be who you are and say what you feel, because those who mind don't matter, and those who matter don't mind."
 

Read
« Reply #34 on: January 12, 2015, 10:16:55 AM »
aman1256
Heli Lover
Forum Hero

*****

Reputation Power: 12 
aman1256 has no influence.
Offline Offline

City: Silvassa
State: Dadra and Nagar Haveli
RC Skills: Beginner
Posts: 1063
Join Date: Sep, 2013

Blackbird!!!



Well Actually The Problem comes in When the parcel is in Transit Registered Airmail Or Airmail They always get transported by Their Parcel Van Or RMS ( Railway Mail Service) so their they just not the handle the parcel carefully.That's why we can see dents on our parcel.
Regards,
Aman.
Logged
 

Pages: 1 [2]  All   Go Up
Jump to:  

Related Topics
Subject Started by Replies Views Last post
Comet strikes the sun
Chatter Zone
iamahuman 0 2162 Last post July 06, 2010, 01:50:33 PM
by iamahuman
a brilliant site for FPV setups!
RC General Topics
dunder93 0 2273 Last post May 23, 2012, 02:10:29 PM
by dunder93
Hobbyking Altitude/Time Limiting System for R/C Airplane For Sale
For Sale
Mojiz 0 2002 Last post October 11, 2013, 03:34:06 PM
by Mojiz
Hobbyking ZYX 3-Axis Flybarless System USB Program Adapter
For Sale
Celix 0 1757 Last post February 15, 2014, 01:00:27 PM
by Celix
The DGCA Strikes Back « 1 2 ... 16 17 »
RC General Topics
sanjayrai55 404 141842 Last post March 13, 2020, 05:06:12 PM
by sundaram