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« Reply #25 on: March 08, 2010, 09:37:52 AM »
kartikshah
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Pankaj,

Kindly note that there is a problem with paypal in india and they are taking about 3-4 days before they are confirming the payment as they have got into trouble with RBI. Also would suggest you to  use the NEFT, Chq, DD, Cash deposit next time, as paypal only accepts USD you loose on the exchange rate front.


On the 3rd I had ordered 8 pcs of 2.5mm rod from their website. Now, the website does not indicate the stock they hold, so have no idea of the stocks they hold.
Pankaj

As for stocks all items allowed to be bought are in stock. All items not in stock are shown as sold out with a back in stock notification.

Further, the last line states that they are not responsible for custom delays.. so are they importing on order or what?

Pankaj

We do not import on order. This is basically for our customers from other countries as we are one of the only LHS which also ships international.

Hope to have clarified your doubts.

Thanks
Kartik
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« Reply #26 on: March 08, 2010, 11:59:17 AM »
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Superb customer service and also really impressive quality.. Just picked up a 50cc Yak 54 Version 2 for myself and a 100cc EG Aircraft Extra for a friend on Saturday from them..

- Chan

+1 Chan,
I have dealt with 4-5 LHs till date (apart from few others in Delhi) and Mr Sanjeev and his RC Dhamaka is simply superb. Keeping a much lower profile than what he has in his stores. I can't much for shipping as i have the privilege of waling down is store and pickup things, but I have seen him sending loads of shipment using TNT courier.

As a person, Mr Sanjeev gives ample amount of time to newbies like me. A balsa fan since childhood, it was please to get tips from him.

Pankaj, the volume is much lower in the country, so a tip-toed service like HC/Towers is too
much of an expectation. Don't worry, you would soon get your stuff. They are one of the biggest and most reputed LHS in the country, supplying to veterans who are not even on this forum.
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« Reply #27 on: March 08, 2010, 01:03:15 PM »
sushil_anand
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I have not bought too much stuff from RCD but I would, honestly, rate them as the best. This is the way business should be done!
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« Reply #28 on: March 08, 2010, 01:32:13 PM »
anwar
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Good experience for me too. My only nitro powered plane is an RCDhamaka Yak 54 3D.
 
Couldn't comment on shipping aspects, as I picked it up in person.
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« Reply #29 on: March 08, 2010, 04:23:59 PM »
sushil_anand
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Shipping has always been very prompt and charges reasonable as they have a tie up with TNT Express for their "non RC" product lines.
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« Reply #30 on: March 08, 2010, 09:51:39 PM »
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my experience: team rcd rocks. Top class people and service. I have placed several orders through them and got them all time and perfectly . one of the best LHS in India.
Gaurav
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« Reply #31 on: March 08, 2010, 10:13:54 PM »
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I have brought lots of stuff from them. Infact I just exhausted their car stocks. Service has been awesome. Nice price too.
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« Reply #32 on: March 09, 2010, 10:20:12 AM »
avinash.tutu
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we won't give up,
we will make many planes. we could recollect our lost money by participating and winning  various rc competitions(it may take long time but we will try...)
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« Reply #33 on: March 09, 2010, 01:31:18 PM »
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i have sumthing to share to..this happened sumtime back..posting my experience with JACKHOBBIES(india)..maybe it wud help sum of u guys buying from there in the future..here it goes..i ordered a 3D indoor plane from jacks..put the money in their account...even talk to them before putting the money..after the money goes in..they tell me that the model is out of stock...they suggest me to buy another 3d model they have..i fall in the trap and let them send me the other plane..but wait..its costlier..so i need to pay the difference..i do it with a heavy heart..but a heart full of love for airplanes...the airplanes arrives....wing structure damaged..2 servos missing..the battery sent in the kit is not powerful enough for the model to fly..the charger i asked for is not what i get or what i paid for..the shipping is overpriced....my overall experience with them has been BAD..and i wud never shop again from them.AND RECOMMEND the same to EVERY1...maybe i was one of few unlucky guys shopping at jacks...but i wud strongly reccomend all u guys shopping there to confirm each and everything u wud recieve for the money u pay well in adavnce..and only after confirming things shud u put in the money and buy..HOPE THIS HELPS!...FLY HIGH:-)
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« Reply #34 on: March 09, 2010, 02:03:02 PM »
ujjwaana
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To me LHS stands for 'Local' to my town/city. Where I can go personally, look at the stuff, interact with the seller and then buy. Any thing in another city is equivalent to out side country, unless I have visited that LHS and built confidence.

Barring the margin money which goes, I would still count on a decently scored E-bay seller than putting my money on completely new fellow Indian seller. Apart from the few (say 5-6) well reviewed LHS like RCD,Sai, IndianHobbies,Rotor,RotorZone, etc, people have had enough from the minnows.

I think the problem is in the attitude and Hypocrisy of 'Customer is God' when many seller eye to short term profit (runaway bitches) rather than building a rapport with the flyer. This is when they know that one getting in hobby would keep coming back. You cheat once, he won't come again. Few LHS are generous enough to give a warm welcome to even erring guys and win their heart. Some proportional discount to newbies with good guidance and he would be loyal to them.

Wish the 'unwise guys in trade' would soon grow up and see the bigger picture. I am still eying at the BobCat from Jackhobbies, but after these reports, I would definitely pick it up personally when I visit Hyderabad sometime.

Thanks for TOFTT flying_g and keeping us updated.
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« Reply #35 on: March 09, 2010, 02:12:43 PM »
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ur right ujjwana..ppl like mr. jagtiani from JACKS probably dont realise that they are loosing customers in the long run...and in this hobby...the word of the mouth counts a lot...he sent me stuff which was not worth my money..just to make a short term profit...but not realising that i wud never shop from him again and wudnt suggest the same to the fellow newbies..we have sum gr8 LHS like rcdhamaka and indianhobbies..who are very decently priced and send u what u pay for unlike JACKS..anyways..this is my downright advice to all newbies in this hoby..dont get fooled..goto a reliable dealer and get what u pay for..dont get cheated..cheers!!!
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« Reply #36 on: March 09, 2010, 03:00:34 PM »
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The problem of scale which hinters choices offered by your beloved LHS sometimes make you betray them. though I have bought my first ARF from RCD, the other plane in my current wish list are from the LHS not getting good review (Extra 300L from Payless... and BobCat from Jack)... that really adds to the problem..
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« Reply #37 on: March 09, 2010, 10:28:11 PM »
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This thread is making me a bit nervous, wondering if we are only highlighting the negatives and completely ignoring the positives (as it often happens). 

I request members who have had positive experiences from the said places to voice their opinion here.
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« Reply #38 on: March 10, 2010, 11:29:54 AM »
sushil_anand
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I have had no problems with Payless.... but for me, being in Mumbai, that is a true LHS.

I think the problems with them have related to online purchases and primarily packing issues

On a personal note. Mr. Nishant Garodia who owns the store is a genuine aeromodeller. The apparent "neglect" is perhaps a result of the operation being more of a hobby than a business venture. Which, ultimately, is no justification though.
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« Reply #39 on: March 10, 2010, 11:39:50 AM »
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Happy is a man whose hobby is his profession



I have had no problems with Payless....

I have had great experience with PLFM. Once i had ordered a radial mount set for an axi motor. The package showed that it should have 7 bolts in total but in actual there were only 3 in the package. It was not a big deal...i could have easily got some bolts..but i still reported it to PLFM..and i was amazed  Shocked  that they insisted on sending the package back..and they replaced the package. Thumbs Up

So far so good.

Ankur
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« Reply #40 on: March 10, 2010, 12:17:52 PM »
ujjwaana
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Thanks Sushil and Ankur for putting one more LHS in my 'Good Book', but again, I would prefer somebody picking up things for me personally.

As I have already said in my other posts, the unprofessionalism of courier guys, non availability of good packing stuff, at some time few LHS's apathy leaves much desired from online outstation purchase of delicate items. Buck shouldn't stop after the payment is received by the LHS, but they should ensure that item reaches flyer in proper shape. The bright side is that few better organised LHS like RCD, Rotor, Indiahobbies, RcForall etc are already doing this.

So for the time being I would insist on personal pickup from non-Bangalore LHS, unless people report improved shipping experience from them.
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« Reply #41 on: March 10, 2010, 12:55:31 PM »
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A small leak can sink a great ship.



i have personaly purchased 3 bldc (emax cf 2822),3 esc's ,and lipo battery.

had very good experience ,and it was nice scolding by a person  Giggle to us ,

and sanjeev sir  Salute was very helpful.
but there is a problem i want one same motor but they are out of stock  Cry
anybody having any spare and want to help me out
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« Reply #42 on: March 10, 2010, 03:56:54 PM »
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@ pankaj,

the CF 2822 will be back in stock in about 10 days time.
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« Reply #43 on: March 10, 2010, 04:38:11 PM »
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A small leak can sink a great ship.



thank you sir for your reply Bow.

also is there anyone  Huh? who has successfully made a quadrotor Help Me

not by readymade kits
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« Reply #44 on: March 11, 2010, 11:56:25 AM »
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Well, an update...

I had posted this question on Sunday and was on tour from Monday, so was not able to track the progress. I checked up the RCD website yesterday and noted that the materials had been delivered.
In the evening, I also got a call from RCD enquiring whether or not I had received the stuff. I was pleasantly surprised. Nice to note that there are LHS who care about their reputations and are willing to go that extra mile to ensure customer satisfaction. Thank you RCD for that.

Well when I reached office today, I did find the goods.

Pankaj
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« Reply #45 on: March 11, 2010, 01:53:39 PM »
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Thanks for the nice words pankaj,

Indeed the goods were sent out on the 8th and the same delivered on the 9th.

Team RCDhamaka
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« Reply #46 on: March 11, 2010, 05:56:54 PM »
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nobody have good experience with ESHWAR from ENR AEROMODELERS?Huh?Huh??
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« Reply #47 on: March 11, 2010, 06:30:06 PM »
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nobody have good experience with ESHWAR from ENR AEROMODELERS?Huh?Huh??
If I am not mistaken, Yogesh from Bangalore bought an Nitro RTF Trainer made by ENR  in house. Maybe you ping him. Not very good looking but definitely sturdy plane.
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« Reply #48 on: March 17, 2010, 11:34:43 PM »
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Guys Hats off to kartik, Sanjeev and their staff  Salute for the show they have running. I ordered a number of things from RCD on the 13th of March. 13th being a saturday could not deposit the money in their account and that was done on the 15th at 12 noon. The order was shown as shipped on the 15th at 3 pm and I got my package on the 17th at 1.30 pm. As I was a little busy from 1 pm to 4 pm, I coul not call up Kartik and thank him for the package but to my great surprise and delight i got a call from Kartik just to confirm that I had received the package in good condition or not and that all the things that were ordered by me were in good condition and right number.  Clap Clap
Guys I wish RCD the very best always. They are a good bunch to deal with and I'm sure they will go a long way.
 Bow Bow Bow
Doc
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« Reply #49 on: March 17, 2010, 11:43:42 PM »
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http://www.rcindia.org/rc-outlets-and-resellers/lhs-issue/msg17107/#msg17107

It is always a pleasure to hear good things about LHSes Thumbs Up  

Keep up the good work RCDhamaka !
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