RC India
Welcome Guest, please login or register.
 
Pages: [1] 2 3  All   Go Down
0 Members and 1 Guest are viewing this topic. Topic Tools Topic Tools 
Read
« on: June 22, 2011, 11:20:22 AM »
mandargole
Plane Lover
Active Member

**

Reputation Power: 1 
mandargole has no influence.
Offline Offline

City: Pune
State: Maharashtra
RC Skills: Intermediate
Posts: 45
Join Date: Feb, 2011




Hello everybody,

I'm trying to complete the procedure for last 5 days, i tried thrice and each time it gave me negative blow.
There's no option of cash or cheque payment and the debit card payment is rejected thrice. I don knw what to do and the "Rcbazaar team" is not giving reply to the "Contact us" as well.


Sad.

Sad

rcbazaar.jpg
Ordering at the Rcbazaar is a trouble
* rcbazaar.jpg (84.42 KB, 800x600 - viewed 1545 times.)
Logged
 

Read
« Reply #1 on: June 22, 2011, 11:30:21 AM »
RcBazaar
Heli Lover
Forum Hero

*****

Reputation Power: 9 
RcBazaar has no influence.
Offline Offline

City: Bangalore
State: Karnataka
RC Skills: Advanced
Posts: 661
Join Date: Jan, 2011




hi mandargole... pls pm me your tel number and someone if not myself will call you back.. yes we are having issues with our payment gateway with  few customers from CCAvenue and this is getting sorted out (but am sure this will take a week atleast) however this should not stop the team from communicating / corresponding back to you... our store number is already there on the website - visit our store link
« Last Edit: June 22, 2011, 11:56:44 AM by anwar » Logged

 

Read
« Reply #2 on: June 22, 2011, 11:35:40 AM »
AEROVISHWA
Its Your LIFE... Make it LARGE.....
Plane Lover
Forum Hero

*****

Reputation Power: 16 
AEROVISHWA has no influence.
Offline Offline

City: belgaum
State: Karnataka
RC Skills: Intermediate
Posts: 1319
Join Date: Feb, 2011

IN THRUST WE TRUST.....!!



faced same prob with the debit card ( thought it was my card fault Bang Head) but they wer kind enough to reply to my quries (still have not replied about the total amount to pay inc shipping) but they give u the banking details. so that you can deposit cash into their account..!!

so no complaints from my side as such.! Salute Salute Hats Off

Logged

Aerodynamics are for people who can't build engines.
-Enzo Ferrari

https://sites.google.com/site/vishveshkakkeri93/
HAPPY LANDINGS
 

Read
« Reply #3 on: June 22, 2011, 10:58:25 PM »
azhaguvel
Plane Lover
Forum Veteran

****

Reputation Power: 5 
azhaguvel has no influence.
Offline Offline

City: trivandrum
State: Kerala
RC Skills: Beginner
Posts: 393
Join Date: Sep, 2010



I had the same issue and was trying from saturday. I couldn't even make it to their payment site. It just stops at blank page. But still I contacted them when they came online and walla they shipped it today  Hats Off.

Sujju sir few suggestions

1. Please be online all through the day atleast till all the issues with the payment is sorted out. I find you people being online only in the late evening.
2. Work on the web page part. I find it little slow compared to other web sites.
3. Also try to keep several courier services in option. My courier is being delayed 1 day because your current courier VRL didn't had service in my area.

Last thanks to anup and dilip for their support in shipping my items  Thumbs Up.
Logged
 

Read
« Reply #4 on: June 22, 2011, 11:02:36 PM »
bmanoj2
Plane Lover
Forum Veteran

****

Reputation Power: 4 
bmanoj2 has no influence.
Offline Offline

City: Dubai, UAE
State: OUTSIDE INDIA
RC Skills: Advanced
Posts: 372
Join Date: May, 2010



Same here. I send them a request few days back and they replied with incorrect information. I again send them a mail but n news thereafter.
Logged

"Learn from yesterday, live for today, hope for tomorrow."
 

Read
« Reply #5 on: June 22, 2011, 11:08:28 PM »
RcBazaar
Heli Lover
Forum Hero

*****

Reputation Power: 9 
RcBazaar has no influence.
Offline Offline

City: Bangalore
State: Karnataka
RC Skills: Advanced
Posts: 661
Join Date: Jan, 2011



Same here. I send them a request few days back and they replied with incorrect information. I again send them a mail but n news thereafter.
can you pls pm me your order number?
Logged

 

Read
« Reply #6 on: June 22, 2011, 11:23:56 PM »
bmanoj2
Plane Lover
Forum Veteran

****

Reputation Power: 4 
bmanoj2 has no influence.
Offline Offline

City: Dubai, UAE
State: OUTSIDE INDIA
RC Skills: Advanced
Posts: 372
Join Date: May, 2010



I want to know if the price(RS 6,980) provided for F4U Corsair RTF (includes 6 Channel 2.4Ghz Radio) is inclusive off shipping charges to any location in India ? If not what will be the shipping cost to Kottayam, Kerala. Thank you..
 
Logged

"Learn from yesterday, live for today, hope for tomorrow."
 

Read
« Reply #7 on: June 23, 2011, 01:24:19 AM »
KALYANPRODHAN
Global Moderator
Forum Hero

*****

Reputation Power: 16 
KALYANPRODHAN has no influence.
Offline Offline

City: Kolkata
State: West Bengal
RC Skills: Intermediate
Posts: 1507
Join Date: Jul, 2010

Information sharing improves knowledge of both.



Yes, Shipping Clarity/details is required.

Better maintain a tariff based on weight/volume/distance based table available always or rates including shipping.

Moreover, reduce a few media loading which reloads always. Please check the data transfer amount compared to other related site like anam, VK, or Sai Uncle.

Please, please do this two modification urgently. You have told  in chat that tariff will be available within a week.  Experts enlighten this field more. Different question related to sell may be answered in your forum like page where your online status is not essential always.

Thanks.
Logged

We have to unite and to prove ourself to make indigenous products as well as marketing / Canvasing them. I'm sure we must achieve success if we try unitedly.
 

Read
« Reply #8 on: June 29, 2011, 01:57:58 PM »
shubhambilawar
sky is my world :)
Plane Lover
Senior Member

***

Reputation Power: 2 
shubhambilawar has no influence.
Offline Offline

City: belgaum
State: Karnataka
RC Skills: Intermediate
Posts: 175
Join Date: Jan, 2011

i m just aeromodeller



even i got my tx & rx from rcbazaar
dint had any problem
payment done through debit card
gng to buy 450v2 chopper tomorrow
Logged

FS TH9x |450v2|seagull 40|Hiller pro 450|Futaba6ex|Scanner| Futaba 6EA|paragon |Hirrobo Suttle Plus|
www.facebook.com/shubhambilawar
 

Read
« Reply #9 on: June 29, 2011, 02:51:00 PM »
akky
Heli Lover
Forum Hero

*****

Reputation Power: 10 
akky has no influence.
Offline Offline

City: Allahabad
State: Uttar Pradesh
RC Skills: Beginner
Posts: 763
Join Date: May, 2010

I am not weird...Instead i am a bit different....



shubham do tell me about the heli 
Logged

Arcarious @ Akky.....
I have never crashed while flying....Its the Landing only that gets me....
Happy Landings....&.....Happy Crashings
 

Read
« Reply #10 on: June 30, 2011, 01:05:41 AM »
shubhambilawar
sky is my world :)
Plane Lover
Senior Member

***

Reputation Power: 2 
shubhambilawar has no influence.
Offline Offline

City: belgaum
State: Karnataka
RC Skills: Intermediate
Posts: 175
Join Date: Jan, 2011

i m just aeromodeller



ya bro sure
http://www.rcbazaar.com/products/876-450-v2-ready-to-fly-with-transmitter-lipos-and-charger.aspx

with training skid & extra blades
Logged

FS TH9x |450v2|seagull 40|Hiller pro 450|Futaba6ex|Scanner| Futaba 6EA|paragon |Hirrobo Suttle Plus|
www.facebook.com/shubhambilawar
 

Read
« Reply #11 on: July 02, 2011, 12:23:05 PM »
naatumach
Plane Lover
Forum Veteran

****

Reputation Power: 4 
naatumach has no influence.
Offline Offline

City: Dehradun
State: Uttaranchal
RC Skills: Intermediate
Posts: 332
Join Date: Nov, 2009

Vaibhav Sharma



This problem was fixed in a matter of hours, after the communication gap was fixed

"Rcbazaar team" is not giving reply to the "Contact us" as well.
I totally agree.
The payment went smoothly, but what follows can be seen from the copy-paste from the email i wrote them
Quote
Order Number: 246
Friday, 1 July, 2011 6:58 PM
From:"Vaibhav Sharma" <naatumach_vaibhav@yahoo.com>
To:helpdesk@rcbazaar.com
Good evening
I had called you in the evening to get the details on the order, and i was told that the package had been shipped. Even though the order specifically mentions
Shipping Method
In-Store Pickup

Nevertheless  i am leaving for bangalore on 3rdJuly Morning and will return on 16thJuly, so i need to get prompt and exact details.
Kindly provide all the details as swiftly as possible, so as to avoid anymore confusions.
Regards
Vaibhav
It has been 4 and a half business hours since i emailed and around 6 business hours since i had a telephonic conversation, where i was assured that i would be sent the courier details immediately.
Even though they do have a good products line but i am not satisfied with their level of professionalism and promptness to a customers demands.
Even though a lot of hobbyshops have come up, i am yet to find a good shop which offers the level of professionalism and discretion that is expected out of a business.
They have good affordable products

I even gave special instructions that "I will collect the package anytime between 3July11 and 17July11. Before coming i will contact the store on Tel: (+91) 80 41738892" during making the payment and it clearly shows on the invoice, and still the invoice shows Order Status: Processing.
I even sent them an email
Quote
Re: Fwd: RcBazaar. Contact us
Wednesday, 29 June, 2011 11:37 PM
From:"Vaibhav Sharma" <naatumach@yahoo.com>
Add sender to Contacts
To:"Helpdesk RcBazaar" <helpdesk@rcbazaar.com>
Good evening
I have completed the transaction, kindly acknowledge.
Regards
Vaibhav

RCB print screen.jpg
Re: Ordering at the Rcbazaar is a trouble
* RCB print screen.jpg (79.52 KB, 800x600 - viewed 1257 times.)
« Last Edit: July 02, 2011, 02:47:58 PM by naatumach » Logged

Motto: build, fly, and modify.
Prefers working on designs than electronics.
No pre-made plans. Use blueprints, make calculations, build, fly, troubleshoot, fly again.
 

Read
« Reply #12 on: July 02, 2011, 12:58:04 PM »
AEROVISHWA
Its Your LIFE... Make it LARGE.....
Plane Lover
Forum Hero

*****

Reputation Power: 16 
AEROVISHWA has no influence.
Offline Offline

City: belgaum
State: Karnataka
RC Skills: Intermediate
Posts: 1319
Join Date: Feb, 2011

IN THRUST WE TRUST.....!!



i disagree

i had a very good response from RC bazaar  Clap Clap i liked their ways also...

i had a problem with the simulator i ordered that the disk was damaged  the next day they sent me a new one. i still have to send them the old one back.

some time it takes them time to reply for the email or the pm u send mostly you will get their reply in the evening.

try contacting "jatayu" or "sujju" on the forum they will be there in the store.! Salute
Logged

Aerodynamics are for people who can't build engines.
-Enzo Ferrari

https://sites.google.com/site/vishveshkakkeri93/
HAPPY LANDINGS
 

Read
« Reply #13 on: July 02, 2011, 01:13:32 PM »
naatumach
Plane Lover
Forum Veteran

****

Reputation Power: 4 
naatumach has no influence.
Offline Offline

City: Dehradun
State: Uttaranchal
RC Skills: Intermediate
Posts: 332
Join Date: Nov, 2009

Vaibhav Sharma



@R/C vish :Sir i am not making a "statement" that they are bad.

I am only showing ONE instance of an independent event that is not related to anything.
(for that matter, dhiraj who has been in a lot of news recently(for bad reasons), responded very well to me. Once what happened was that the dtdc people posted the package to the wrong city, dhiraj immediately sprung into action and got the package back, and informed me every step of the way, the package had left pune, reached somewhere in punjab, i mailed him only once regarding the discrepancy and he got it back from punjab and reshipped it to dehradun) what im trying to say that neither of us are in a position to agree or disagree, based on one event.
 
I am sure they are good people.

What troubles me is that why should one contact "contacting "jatayu" or "sujju"" if the website has a contact us feature.
The job of the "contact us" feature is to contact them, that is the correct channel.
Logged

Motto: build, fly, and modify.
Prefers working on designs than electronics.
No pre-made plans. Use blueprints, make calculations, build, fly, troubleshoot, fly again.
 

Read
« Reply #14 on: July 02, 2011, 01:15:34 PM »
naatumach
Plane Lover
Forum Veteran

****

Reputation Power: 4 
naatumach has no influence.
Offline Offline

City: Dehradun
State: Uttaranchal
RC Skills: Intermediate
Posts: 332
Join Date: Nov, 2009

Vaibhav Sharma



i believe triage must be exercised
Logged

Motto: build, fly, and modify.
Prefers working on designs than electronics.
No pre-made plans. Use blueprints, make calculations, build, fly, troubleshoot, fly again.
 

Read
« Reply #15 on: July 02, 2011, 01:29:38 PM »
RcBazaar
Heli Lover
Forum Hero

*****

Reputation Power: 9 
RcBazaar has no influence.
Offline Offline

City: Bangalore
State: Karnataka
RC Skills: Advanced
Posts: 661
Join Date: Jan, 2011



i believe triage must be exercised
vaibhav... the store guys have been calling you from yesterday (i beleive you seem to cut the call - which am sure you could be busy).. they will call you now again. The package is at the store and awaiting for your pick up as stated in your special instructions. yes priority was excercised so the phone calls where made,

sujju
Logged

 

Read
« Reply #16 on: July 02, 2011, 01:46:45 PM »
naatumach
Plane Lover
Forum Veteran

****

Reputation Power: 4 
naatumach has no influence.
Offline Offline

City: Dehradun
State: Uttaranchal
RC Skills: Intermediate
Posts: 332
Join Date: Nov, 2009

Vaibhav Sharma



Sir
I have an email address as well. If i am contacting repeatedly using email, and if the mobile isnt working shouldnt the next step be use of an email.
It is good to know that triage was exercised.
I am sorry for not attending the calls. I am on roaming, i guess i should have mentioned it in the special instructions, i felt that giving this information was redundant because i had already provided with my email, and also i had made it clear that the cell phone signal in my region is very erratic when i had first contacted the store on the the phone.

If the package is waiting at the store then why was i told that it has been shipped, if that was just a slip of tongue then when i sent the email about the shipping details why was i not mailed back regarding the discrepancy?
Each of the calls i made was followed by an email to maintain a record of the conversation.

i guess we should continue our discussion via email, so as to not extend this thread.
Logged

Motto: build, fly, and modify.
Prefers working on designs than electronics.
No pre-made plans. Use blueprints, make calculations, build, fly, troubleshoot, fly again.
 

Read
« Reply #17 on: July 02, 2011, 02:46:35 PM »
naatumach
Plane Lover
Forum Veteran

****

Reputation Power: 4 
naatumach has no influence.
Offline Offline

City: Dehradun
State: Uttaranchal
RC Skills: Intermediate
Posts: 332
Join Date: Nov, 2009

Vaibhav Sharma



Good afternoon
I just had a chat with Mr Sujju, and all the matter has been straightened out now.
Im satisfied now as a customer.

Cheers
Vaibhav
Logged

Motto: build, fly, and modify.
Prefers working on designs than electronics.
No pre-made plans. Use blueprints, make calculations, build, fly, troubleshoot, fly again.
 

Read
« Reply #18 on: July 02, 2011, 04:56:11 PM »
anwar
Administrator
Forum Hero

*****

Reputation Power: 141 
anwar is awe-inspiring!anwar is awe-inspiring!anwar is awe-inspiring!anwar is awe-inspiring!anwar is awe-inspiring!anwar is awe-inspiring!anwar is awe-inspiring!anwar is awe-inspiring!anwar is awe-inspiring!anwar is awe-inspiring!anwar is awe-inspiring!anwar is awe-inspiring!
Offline Offline

City: Doha (Qatar) & Thrissur
State: Kerala
RC Skills: Advanced
Posts: 11617
Join Date: Mar, 2009

RC India - Flying and racing with open minds !



This discussion makes me think that SMS is not being used as well as it should be in our country Smiley
Logged

Hangar : Please see my introduction.
RC India forum and me : About this forum.
 

Read
« Reply #19 on: July 02, 2011, 05:06:43 PM »
naatumach
Plane Lover
Forum Veteran

****

Reputation Power: 4 
naatumach has no influence.
Offline Offline

City: Dehradun
State: Uttaranchal
RC Skills: Intermediate
Posts: 332
Join Date: Nov, 2009

Vaibhav Sharma



sms, emails anything to get the word ahead.
Written text is always better than verbal because i record can be kept.
Logged

Motto: build, fly, and modify.
Prefers working on designs than electronics.
No pre-made plans. Use blueprints, make calculations, build, fly, troubleshoot, fly again.
 

Read
« Reply #20 on: July 07, 2011, 02:00:14 PM »
bmanoj2
Plane Lover
Forum Veteran

****

Reputation Power: 4 
bmanoj2 has no influence.
Offline Offline

City: Dubai, UAE
State: OUTSIDE INDIA
RC Skills: Advanced
Posts: 372
Join Date: May, 2010



I got my first shipment from RcBazaar yesterday  Thumbs Up.
My dad confirmed that the parcel arrived intact from outside without any visual damage. I have to wait another 3 weeks to have a look inside. The order was as follows:

F4U Corsair PNP servos, ESC, motor, Lipo  http://www.rcbazaar.com/products/930-f4u-corsair-pnp-servos-esc-motor-lipo.aspx
3 blade ф 8(shaft 2.0mm) for F4U Corsair
2 cell 850mah 7.4V-15C

It took few days to complete the order due to some confusion, but  Hats Off to the RcBazaar team for the patience. According to me you should immediately add a page explaining various options and step by step instruction, explaining how to make and complete an order including mode of payment. The best will be to follow HK or Tower sites for example.  Also add a button for wish list in the web site. Best of luck  Clap and hope to see Sujju on his next trip to Dubai. Smiley
Logged

"Learn from yesterday, live for today, hope for tomorrow."
 

Read
« Reply #21 on: July 07, 2011, 02:06:04 PM »
RcBazaar
Heli Lover
Forum Hero

*****

Reputation Power: 9 
RcBazaar has no influence.
Offline Offline

City: Bangalore
State: Karnataka
RC Skills: Advanced
Posts: 661
Join Date: Jan, 2011



thanks a lot manoj.. we have been working quite extensively on the shipping (there are too many variables hence the delay)... i was in dubai yesterday for a few hours (came at 11am and leaft at 3pm)... will be visiting again soon and will surely catch up with you
Logged

 

Read
« Reply #22 on: July 20, 2011, 08:56:12 AM »
arjun_aero
Plane Lover
Active Member
**

Reputation Power: 2 
arjun_aero has no influence.
Offline Offline

City: chandigarh
State: Chandigarh
RC Skills: Advanced
Posts: 73
Join Date: Sep, 2010




 guys do not deal with www.rcbazaar.com its a fake website . i had placed my order no 279sh 3weeks ago. and till date the order has not shipped. and nor do they reply to mail.    i had a bad experience with this site. so think thrice before placing orders with them.....
Logged
 

Read
« Reply #23 on: July 20, 2011, 09:48:59 AM »
VC
Boat Lover
Forum Hero

*****

Reputation Power: 63 
VC is a rising star!VC is a rising star!VC is a rising star!VC is a rising star!VC is a rising star!VC is a rising star!
Offline Offline

City: Guwahati
State: Assam
RC Skills: Beginner
Posts: 5576
Join Date: Nov, 2009

L'enfant Terrible du RCIndia



Arjun, do you have any idea what/who you are talking about? Delays, possible. But 'fake website'? This forum seriously doubts that statement!  Wink
Logged

Growing old is mandatory, growing up is optional!
 

Read
« Reply #24 on: July 20, 2011, 09:54:49 AM »
atul_pg
Plane Lover
Forum Hero

*****

Reputation Power: 11 
atul_pg has no influence.
Offline Offline

City: Pune
State: Maharashtra
RC Skills: Advanced
Posts: 879
Join Date: May, 2009



Arjun..

Are you aware of what you are speaking ? If you have a problem they have an online support system. Did you even try to get in touch with them, I seriously doubt that..

Before making any statements like these please think thrice.
Logged
 

Pages: [1] 2 3  All   Go Up
Jump to:  

Related Topics
Subject Started by Replies Views Last post
trouble with eagle 9077
Helis
rz64601 11 4311 Last post June 14, 2011, 07:31:20 PM
by gbisht
Trouble upgrading firmware on 808 camera
Servos, Gyros and All Electronics
SunLikeStar 13 10802 Last post April 22, 2011, 10:28:42 AM
by SunLikeStar
Trouble with hkt6a
Radios and Receivers
dhaksha_dx 0 1385 Last post July 31, 2011, 06:08:15 PM
by dhaksha_dx
787 Dreamliners in trouble
Chatter Zone
anwar 10 3876 Last post September 12, 2014, 07:35:01 AM
by anwar
Facing trouble with KK2.0
Multirotors
satz flying 12 2181 Last post July 21, 2013, 03:16:35 PM
by Rahulvyas