RC India
Welcome Guest, please login or register.
 
Pages: [1]   Go Down
0 Members and 1 Guest are viewing this topic. Topic Tools Topic Tools 
Read
« on: September 14, 2018, 01:29:58 PM »
sailplane82
Plane Lover
Active Member
**

Reputation Power: 1 
sailplane82 has no influence.
Offline Offline

City: Bhiwani
State: Haryana
RC Skills: Intermediate
Posts: 1
Join Date: Sep, 2018




Hi All,

I would like to bring to your notice how I got swindled by RCDhamaka for an order I placed on 29th July 2018 for some carbon fiber tubes. I later realized that they were not 3K carbon fiber tubes so I immediately called on the 30th morning which was Monday. I spoke to a lady who had no idea how to cancel the order or have me talk to someone who can help. She kept on asking if I know the local language. I sent them an email replying to the order email and a separate website inquiry through their contact us page but again no response till Aug 8. On Aug 8 they replied to send me alternative items and they will be deducting the shipping charges" to that I replied that I don't wish to place a new order and they can deduct the shipping charges after providing me the tracking number. The girl over the phone on 30th morning told me that the package has not been shipped yet. Giving it a few days, and after still not receiving the refund or any email confirmation from RCDhamaka, I tried to call again but no one answered. On Sep 13, I sent an email asking for an update on refund and telling them that I will take legal action if the refund is not received in 2 days. Following back today over the call, there was some guy who apparently started shouting at me and claiming its my bank who has been holding the money and not them and didn't provide any confirmation on when they refunded the money so that I can check with the bank and threatened that I can go to any legal authorities. To further dismay, he even blocked my access to the website so that I couldn't get the detailed invoice.

It is my advise to everyone to stay away from this retailer to avoid any loss of time and money.

P.S: I have hidden my personal details because I am taking a legal action on this retailer.


***************************
Re: Website Inquiry from RCDhamaka
RCDhamaka <sales@rcdhamaka.com>   Wed, Aug 8, 2018 at 1:33 PM
To: XXXXXX<xxxxxxxxx@gmail.com>
Dear Mr XXXXXX,

We have received the parcel back from FedEx as per your request.

Kindly let us know the alternative parcel that you require. We will be deducting the Shipping Charges for the same.

Awaiting for your reply.

Thanks & Regards
Team RCDhamaka

> On 31-Jul-2018, at 9:36 PM, XXXXX<sales@rcdhamaka.com> wrote:
>
> From: XXXXX
> Email:        xxxxx@gmail.com
>
> ------------------------------------------------------
>
> Hi, I have requested to cancel the order over the phone. Could you please please help me with the status? I am really disappointed that no one can't reached to get help over email or over the phone.
>
> Order Number: xxxxxxx
>
> Thanks,
> XXXXXXX
>
> ------------------------------------------------------
>
> Office Use Only:     
> From: XXXXXX
> Email:       xxxxxxx@gmail.com
> Login Name:   XXXXXX
> Login Email:  xxxxxxx@gmail.com
> Date and Time:        Tue Jul 31 2018 9:06:33 MST
>
>
***************************************************************

XXXXX<xxxxxxxxxxxxxx@gmail.com>   Wed, Aug 8, 2018 at 4:24 PM
To: RCDhamaka <sales@rcdhamaka.com>
Hi, I don't wish to place any new order with RCDhamaka. Please share the FedEx tracking number before deducting the shipping charge and issuing the refund for the canceled order. 

Thanks
XXXXXXX
Logged
 

Read
« Reply #1 on: September 14, 2018, 09:00:51 PM »
Suyash
Plane Lover
Senior Member

***

Reputation Power: 4 
Suyash has no influence.
Offline Offline

City: Bhiwani
State: Haryana
RC Skills: Beginner
Posts: 194
Join Date: Aug, 2015



Hello Sir,
Please check pm.
Regards
Logged
 

Pages: [1]   Go Up
Jump to:  

Related Topics
Subject Started by Replies Views Last post
SD 10G 2.4Ghz at RCDhamaka
Deals and Special Offers
rcdhamaka 5 5252 Last post August 13, 2012, 10:38:55 PM
by rcpilotacro
RCDhamaka Issue
RC Outlets and Resellers
pankaj 20 9173 Last post November 03, 2010, 02:39:28 PM
by pankaj
RCDhamaka Issue
RC Outlets and Resellers
kapilvyas 16 7273 Last post September 20, 2010, 06:16:45 PM
by rcdhamaka
ESM DC3 Build Log from RCDhamaka
Gas/Glow/Nitro Planes
mig35 15 9913 Last post December 25, 2010, 10:29:18 AM
by flyingboxcar
OS Engines at RCDhamaka
Fuel and Engines
rcdhamaka 5 4854 Last post September 26, 2014, 11:46:14 PM
by rcdhamaka