They also seem to have overpriced items.

@raphatak2011: Same story here. Even I didn't receive anything from them. So I complained to EBS by mail to support@ebs.in and they raised a ticket and send a mail to www.thehobbyshop.in asking for refund. But again no response!!
Is this the same thing happened with you? what next??

Hi,
Ordering from the thehobbyshop.in was the BIGGEST MISTAKE!!!! I still havent received the product!!! I ordered and paid for a 30A ESC. The status of the shipment is "Shipped by DTDC.www.dtdctrack.in" but there is no tracking details mentioned. I made the payment on March 6th, 2015 and almost after 15days still I dont have the product!! The phone number is useless , nobody picks up!!  If the shop owners are reading this, I want you to return the money back else I ll send in a court notice!!

If you cant handle a shop then better shut it down.

If there's anyone else with the same issue, I'd like to know if you have taken any legal action against the shop owners ?

Where will you send the court notice?

Please search through the posts on this forum.
There are hundreds of posts like yours.

@sukhoi1027, Call EBS customer support at 1850 654321 and please raise a claim for a refund (If you have paid through EBS)
If you have paid through Manual Bank Transfer (NEFT), then raise a complaint with your bank's customer care.

While raising a complaint with any of the above (as per your payment method), please explain them about the whole issue where TheHobbyShop have duped many customers, and you are not alone.
We need more and more complaints to get rid of this issue once and for all.

I am really sorry to say that we are not united and always selfish.
People use the word legal, court action, FIR etc. in the forum to threaten the owner.
Once they get their money back, they don't, bother about others and vanish from the forum.

One interesting fact is, THS brings many new members to forum and that too they make a post immediately after joining.

Even I raised a claim with EBS to refund my money. EBS has sent a mail to THS asking to refund the money. But it has been 4 days, but no response. I am sending a reminder today. Lets see what happens.

Is there a fastest way to get hold of the person running this shop... this thread is just getting bigger n bigger..  were is this located any local people can get help of the near by police & lodge a complaint & put him behind bars..  this is idotic...

What I fail to understand is why dont people do a simple google search for reviews before buying from anyone. If you do a search for the thehobbyshop.in the third result is this very thread! And recent posts are more than enough for anyone to decide whether to go ahead or not.

Exactly, however had it been the other way round, many of these members would have saved themselves from this trouble. Its member's own ignorance and lethargy that leads him into such situations and hence I dont pity them at all!

Anyways hope this rant doesnt fall on deaf ears.

If you are concerned about the 'Owner', let me tell you that one does not becomes an Owner by just 'Owning" others money, but taking 'Ownership' of the responsibilities after selling an item.
If this fraud, Scam Shop seller had an iota of shame or regard, out of so many thread, he would have cared to respond even ONCE.

No matter if a person's 1st post is regarding complain about this Shop. Even If someone is maliciously creating false account to make false claim, the owner has to reply back here and prove him wrong.
His complete silence has only one take away - he is fully guilty of this scam.
The very vulnerable people who fall in such trap are newbies. And forum like this encourages old timers to warn and advice noobs, should they seek one first.
And yest be it 200 or 20,000 , he that guy is shamelessly pocketing away people's money without sending the merchandise, leave legal, police etc etc, if someone like me were there, and had a physical address, would have resorted to physical means to teach him a lesson.

Its not the first time we have seen such Scam Shops, and at times some even showing his middle finger to the entire forum, and just because people don't research before buying, they fall in trap.
The only thing we can do is that, put all their dark deeds on the wall of this forum so that even most nonchalant Google search by an aware flyer should land up to these pages and he should try some other trusted and reputed shop instead.

The real issue is that no one is pursuing this with seriousness. The laws are there, someone affected needs to take this with enough seriousness and take this forward.  In today's fast paced life, no one can be blamed for not taking the possibly lengthy route of litigation.

Ultimately, it is the user's own fault not to research the sellers they are dealing with.

I have no concern about the owner.
I just stated how people try to get their money back using those words, instead of taking real action.

I spoke to the EBS Gateway ppl regarding this issue. Asked me to raise a claim. Also spoke to the company who had registered the domain (GoDaddy). They have also started their investigation regarding this. If found guilty, they will be black-listed and their site will be taken down.
If there are any lawyers here on this forum, willing to take this case forward it will be well-appreciated. Moreover, ppl who have been duped in the past, request you to kindly keep substantial proof( EBS payment acknowledgement mail,  any communication mail from thehobbyshop.in, screenshots of the order history) regarding the fraud handy.

Lets see to what extent we can catch hold of these ppl!!

They have a registered company, use the information in the below link.
https://www.zaubacorp.com/company/HOBBYSHOP-ELECTRONIC-TRADING-LLP/AAA-8184

I had sent an e-mail to EBS .

My query

Hi Team,

This is with respect to one of your client www.thehobbyshop.in .
This specific online vendor has been duping people using your online payment platform, and via other payment methods.

After ordering, your client doesnt bother to send the item, neither does he bothers to pick or reply to customers queries. There have been many complaints. I believe you may have recently received complaints regarding unfulfilled order.

My question is, cant anything be done to stop this fraud from using your platform to dupe people?


Thanks
Vishakh Nair

PS: You can read the whole story
http://www.rcindia.org/rc-outlets-and-resellers/very-bad-dealings-with-thehobbyshop-in


 Got two replies respectively within 24hrs.

Reply 1

Account # 12271

Domain # thehobbyshop.in

Dear Vishakh Nair,

EBS is a technology provider for payment processing. Any discrepancy in the orders/service has to be dealt directly with the merchant " thehobbyshop.in " if there is no reply from the merchant kindly raise a dispute to your card issuing bank.

Note: The settlement has been stopped for the merchant "thehobbyshop.in" due to customer complaints.

Please do revert for further assistance.

Regards,
Kamal
Executive - Transaction Support
E-Billing Solutions Pvt Ltd.
Akar's Tech Park I 1st Floor I #2, Manikodi Srinivasan Nagar Main Road Extn I
Seevaram I Perungudi I Chennai – 600096 I
Visit Us @: www.ebs.in I Support: http://support.ebs.in I
Support: +91-44-666 33333 I



Reply 2

Dear Vishakh Nair,

We request you to provide the EBS payment id or e-mail id which was used during the time of the transaction, so that we can check and assist from our end.

Now whats left is his domain and the bank acct used for transfer. Godaddy doesnt have an e-mail support and their self help pages suggested to contact local law authorities in case of harassment or illegal activities. And I expect similar response from banks too.

So ideally next step should be a "Legal Notice", which is usually prepared and sent by an advocate. It shouldnt cost more than Rs 500 in any case, and their are lawyers who would do it for Rs 50 FYI!

Anyhow as the adage goes, 'Prevention is better than cure'.

PS: Havent bought any thing from thehobbyshop.

PPS: Sukoi posted before me so...

@SideWinder : Thats great job!! Godaddy doesnot have any email complaint but I spent an hour yesterday talking to the representatives. They have already started their investigation on the matter. They will get back in about 5-7 days. Now the only place left is their facebook page!!!

Even I contacted EBS and asked for refund. But they said nothing can't be done from their side as the payment has been successfully accepted by the merchant! Also asked them to take steps and block this site otherwise more customers wil get cheated! Here's a reply from EBS:

Account ID: 12271,
Domain name: thehobbyshop.in,

Dear Amitava Das,

Thank you for mailing EBS,

We have already taken steps against the merchant that needed to be taken from our side and regarding your complaint kindly do as advised earlier.

The mentioned payment ID 33979678 is a successful transaction and the amount has already been accepted by the merchant. Regarding the status of order/service or about initiating the refund kindly contact the merchnat Hobbyshop Electronic Trading LLP - thehobbyshop.in.

If you claim that the merchant is not responding to your calls as well as your mails kindly go ahead and contact your bank' s customer care to raise a complaint against the merchant.

NOTE: EBS is a technology provide to the merchant

Kindly revert for further assistance.

i think only http://www.sp4mm3r.com/ is authentic shop

Hello Rahul004
Are you a spokesperson for sp4mm3r ?
8 posts out of which 7 posts referring to the LHS.
http://www.rcindia.org/profile/?u=13227;sa=showPosts

haha he just was in my thread too

TheHobbyshop is active on the Sellerfront for stuff seemed OK in past , an year back I ordered some stuff , it was delivered but some wheel collars not sent claiming not in stock will be sent later , never heard of that stuff till date . On 16 July I placed an order No 1404 for an amount of Rs 5880 ,  paid for the stuff and they sent an email abbout the payment recieved and order no promptly . As per their website they show that orders will be shipped within 24 hrs of recieving payment . I sent several emails on the subject , and several SMS also on the subject but  they did not respond till date . They have a contact No on site which can recieve SMS only and they do not attend the phone , I rang up sevraltimes about this date , but till date they did not bother to mail me about the dispatch details of the stuff . I have yet to see even a Panwala / subjiwala also having a Mobile for Bussiness and taking calls .Anyone having similar experince ? Let us share these type of experinces
Regards
Colonel K S Rao

Hi shiva
   before placing order see the threads in this form many members reported thehobbyshop.in as a fake website....
So please do not order from this website ...

thehobbyshop.in real address

PL NO. 87, SR NO 83/2 NIGDI, SAINATH NAGAR, YAMUNANAGAR,
PUNE - 411044
Maharashtra - INDIA

i am beginner in aeromodeling & new to this community...
can anyone help me to contact thehobbyshop.in??? plzzzz....
i ordered items of inr 680 , 1 month ago..
i tried to contact them several time but they didn't even bother to give reply...
plzz help me..