RC India

I purchase my hk 450 frm thehobbyshop.in, owner name pankaj
he tell me that he have all items in stock , and its a full kitt will given
i have transfer all the payment as he told to me , but whn the courier arrived , the main parts, of motor, gear. screws r missing, a very bad pacaking, and it take 2 weaks to get me radio and gear
then i order in a lipo battery for heli, but he give me a lipo battery for transistor, verry bad dealings with him, and giving all low quality items, all r scratchs, waste for money, iam very sad abt his dealings.. he dosent know the basic of the rc setup..
i found that Rcbhharat & rcbazar good dealings... very friendly..answering all doughts to me as a biggner

I've got a mixed opinoin about thehobbyshop.in. I bought an ultra-cheap LiPo 2S-3S charger from him- that was my first purchase and it went fine. But soon after, THS turned disappointing. I ordere something that was in stock as per their website. But they didn't have it, so asked them to transfer the amount back and ship the remaining part of the order. It was shipped after 2 weeks: that wa some 2 months ago. I am yet to be transferred the money back.
Their response to e-mails is also poor.
I think THS mainly serves NIT calicut. Maybe offline sales exceed their online sales, so not much attention is paid to online-buyers, perhaps?

Vineet

Shure, he dosnt replay, or not clear over phone,
very bad dealing.. i have lost much money with him ..
i have order one trunigy radio mode2 and he send me mod 1 aftr 2 weaks
very bad person..

Nevertheless, I like his site and inventory he keeps. ;D . Just the communication and wrong orders and stock management and shipping times must be checked. :P

deal with rcbharat or rc bazar very good members
good dealings

do some research before putting your money 

This was the complaint
http://www.rcindia.org/rc-outlets-and-resellers/anybody-have-buying-experience-with-'thehobbyshop-in'/msg77624/#msg77624

This was the Advice given by Sushil Anand
http://www.rcindia.org/rc-outlets-and-resellers/anybody-have-buying-experience-with-'thehobbyshop-in'/msg78325/#msg78325

Looks like he took your money, then ordered with Hobby King, HK is known to mess it up often, they sent mode 1, also looks like you were also thrust upon some used stuff.

Pankaj

you started your LHS with the help of (Loosely put) RCI, need to come clean buddy


@ HeliboyCochin
Please stop using SMS language, instead type out in word and then post, Cannot make out head or tail of your damn, S**ty, God Forsaken, SMS language

Please use the trader rating and reputation systems here to express positive and feedback.  They act as guidances to future  buyers.

Also, if you intended to get on Mode 2, please do so.  Mode 1 is disappearing quickly, and it may cause you issues down the line with sharing/testing with others.  And if you are intend to fly helis mostly, then Mode 2 is preferred anyways...  search the forum to see why.

Hmmm! I've just placed my first order with Pankaj today and transferred the money. So, let's wait and see if he's able to make or break another customer relationship! Will update! As of now I've been informed that the stock is available.

Most Tx (and the Turnigy/iMax 9x v2) can easily be converted from Mode 1 to Mode 2 (and the other way round) just by undoing some screws and springs. *I do not know about its implication on the warranty of the unit, so please check* but I've recently changed mine from Mode 2 to Mode 1 (the hardware sticks, not via programming). I originally learnt on Mode 2 but now I am flying Mode 1 now so had to do the change :). I don't know but I find Mode 2 was much intuitive :). Personal preferences.

which heli r u flying ????

Ok
Got the stuff today. The transaction seemed to be effortless. All stuff packed snug in a small box.

GS

@heliboycochin - If the heli question was for me, I am more into airplanes...

Nothing was missing in the package.Seethal joseph said that if you people are not agreeing to assemble this heli for me i will post serious negative feedback on various indian rc forums (yes he did).Transmitter was sent in 5 days delay (and the buyer was informed regarding the same) as we had partially moved to pune .Planes and remotes were in calicut.so heli kit was shipped from pune and tx was shipped from calicut.Please find attached snapshot (sensitive information is not visible) of his order  regarding the mode1 and mode2 problem.(he ordered mode1).

IF that is true... a customer holding the store hostage to force them to assemble, why did you NOT cancel the order and him to take a walk ?

After getting the kit he knew that it is a KIT and NOT RTF.In our discussion on phone he said he is new to this hobby,so we included a 24 pages printed manual (which is normally not sent to any other kit buyer).

So he threatened after getting the kit in his hands ?  Did he volunteer to send it back ?

Seethal sir never asked about sending the items back.Even now he can send all the items by Speed post /Courier and after receiving the items we will refund his FULL money.

Pankaj - What is lost in translation is here is when was the threat made.  If it is before the item was shipped from your side, you should not have shipped it, and cancelled the order.  If it is after the item got shipped, he should have at least agreed to (or volunteered to) ship it back to you for assembling, right ?

When (and "IF")  there is a serious allegation that "a hobby store is threatened with bad reviews on forums (including this one) by a customer", that is a misuse of the forum, and the audience needs to know the whole story.  Hence these questions.  So please answer to the point (for your own benefit).

And please use the "Reply" option instead of "Quote", when you are responding to the last post in a thread.  There is no need to duplicate the last post.

He Threatened AFTER getting the KIT.I have no proof as it was a telephonic conversation.

PS:I hope that both quotes above are necessary.

I put the quotes there as a mark of neutrality.

I guess we will see Seethal's point of view when he responds, including the wrong lipos being shipped. 

There are multiple other people who seem to have had issues with delays, per the posts above.  May be keeping things clear (in terms of stock position) would help reduce a lot of these issues.

Yes Anwar sir, Stock management is a problem.And we always refund full money.Sometimes the problem is from our end and sometimes people order backordered items.Now backordered items can NOT be added to cart since 8 june,it shows a sold out image instead of add to cart.There is no professional web developer involved,so adding features or trying to show what you want is a little painful ,but things are and will get better.

Looking for Support and Suggestions from RCindians.
THS.

I APOLOGISE to everyone here, especially to Pankaj kumar. Sorry for being hasty. I didn't receive any aknowledgement that the refund was given. I did check the statement, but your deposit went unnoticed.  :banghead:
THE REFUND WAS GIVEN.
Here's the scr-shot.

Pankaj!

What do you say to this ? though the amount is small integrity isn't. also you have been selective in replying to some of the queries earlier in this and  some other posts, you got to clear the air 100% and pronto, buddy.

any way his dealings was very bad, to me . and i order battery frm rcbharat.com and i already get shipment in good and exclent packing
mr pankaj give me a heli kitt, anwer sir whn u see the pacakage..u will throw to him ..very useless pacaking, so many items missings
and he said abt the printed mater inside
is align trex matter hw i can do with that
 not suiting all compnoents

Most people use Align manuals to build their clone helis.  And you did not respond to his claim that you threatened him with bad reputation.

First of all, why did you decide to buy a 450 heli, even though you are a complete novice and had no access to local help ? 

What gave you the impression that building these helis are simple ? 

If you expected an assembled heli, why did you not confirm the same before the order was placed/shipped ? 

It seems like you made a lot of bad decisions, and are now blaming the store entirely (instead of partially) for your missteps.

not for blaming them sir , all items i order to him as i tell him tat iam a biggner, ok anyway he tell me that he have all items in stock
and i give him money, at 1st items the heli i get within 1 weak, but so many parts r missing, worst packing , first u see the hobbyking packing is verry good, all r neetly pack all components r sepearate packing, the heli i would recive is hoo.. horribale packing,
all items a put in a single local carton box, and so many parts and screws r missing,
and he told in the kit already have lipoo battery, and also  i order 1 additional battery also
but he didnt give me still that, and he give a lipo transmitter battery, wether does not suite with my tr/rx
after i calling him hes asking , whts wrong with me
thn y shuld i tell him, still nw i will tell all dnt buy frm them..
shure, they r so many stores online like, rcbharat, rcbazzar..
they r very good dealing, helping,supporting persons

me too i placed an order on 12 sep 2012 and i transfer money at the same day now till today 20 sep 2012 still processing when i call him he told me that he will sent as soon as possible but still not shipping what am i going to do friend. sorry for my bad english

There was some issue with service in your location same was communicated to you by call.Your Order will be shipped tomorrow.

I have no idea what small amount Gusty sir is talking about here.


@Vineet Sir
The refund was given ,it was a small amount that's why maybe it went unnoticed.

Maybe HK delivers in 3 Days to you.Whatever it looks like to you ,it's all WRONG.

what issue? i used my address (location) for more than two years with out problem, some RC store like RCbharat, RCdhamaka, rcbazaar, spherehobbies, hobbysea even hobbyking can also shipped within two to three days why you?
My address
JOSEPH LALRINAWMA
RMSA OFFICE LUNGLEI
NEAR D.E.O LUNGLEI
LUNGLEI, 796701
MIZORAM, India

I made a payment of 1200 rupees to thehobbyshop.in 10 days earlier, till now they have not notified me about the shipment, their cell phone is switched off, they are not responding to my mails. Can someone please help. What should I do.

'thehobbyshop.in' is a long standing member of this forum with some repute. I doubt if they would 'cheat' anyone. There must be some grey area, somewhere. I am sure they will respond and sort things out.

Abhinav TheHobbyShopin also power seller in ebay they clearly mentioned till 10th nov 2013 shipping been closed because of festival season.Hope this could be reason on delay

Ok so that may be the delay...
Even I made a payment 4 days before.. was trying to contact them.. but no reply till now..
I have got the confirmation mail and the money is debited from my account.. but no order status in their web site..
Hope they will start working after 10th

Sent from my GT-I9152 using Tapatalk 2

you can mail them with all the details like order number, amount paid etc.
Last time i dealt with them they said they have some tech issues with their sites and theyre unable to pull out any order info. and they usually call me to confirm the order and item list.
no worries.

Ashok.P

"Cheating" is a big, very big word; use with care

This is the first time I am buying from them and since they have not been replying to my mails, no order status on the site, cell phone switched off, also the holiday thing was not mentioned  on their site, so I am a little worried, now I might have exaggerated using the word cheating but I am in a problem dealing with them.

Ok, I didn't know that, it was not on their site, hope they resume on 10th.

Sanjay sir cheating is a big word but a new comer like him will worry a lot in this.. I am also in the same situation now.. I ordered and done the payment after a while the page automatically reloads and asked me ti checkout again..
;D
I was shoked.. that no order number displayed and no status there.. just all my items are in cart and the money already debited..
Called them twice but switched off..
Mailed them no reply..
So was waiting for last 4 days...
But I know this site is running for quite a long time and is reliable that is why I decided to wait a bit more..
Now will see what is gonna happen after 10th..

Sent from my GT-I9152 using Tapatalk 2

If that is the reason, they do NOT deserve to be in business. 

These days, it takes a few minutes to put a "We are on holiday between X and Y dates" notice on their website (which they can do ahead of time also, as long as the start date is mentioned!), so that they can avoid all this negative press.  If they don't have time to care even that much for their audience/customers, then people should not care about working with them either. 

The seller on ebay is "indian.hobby.shop" aka Bhavesh Kumar, based in Patna
and think is different entity than thehobbyshop.in.
I just bought some items from him and the parcel was delayed due to Diwali but he called me up and provided me details on why it was late and reassured me. After 40 to 50 transactions on eBay, he was the very first seller to call me up!

+1 ---  thehobbyshop and indianhobbyshop are different, past i had a few transition with indianhobbyshop @ebay, one of the best seller...

The original message is very clear about this being thehobbyshop.in.  Why are we even discussing someone else ?

Didnt want to re-quote anyways,that is what moorty seems to imply by referring to a power seller on ebay, and thehobbyshop.in as the same entity, however i think they are not.

Now they have even removed the contact no. on the site, no updates, nothing, are their other people with similar problems.

Just stumbled upon this post.

Yes, We (Indian Hobby Shop) are completly different from thehobbyshop.in
The orders being discussed above with "No response" are not ours.

There have been many instances of this confusion with the names. Should we change our store name? Any Suggestions?

We only have an online store on eBay and we won't have any website (yet).

Due to Chhath Puja in Patna our Logistics Partners (FedEx and Blue Dart) were closed on Friday 8th and Saturday 9th. As a result we were unable to ship out the packages during these days.
We did already put up the message stating the same on our eBay store as well as on every individual listing on eBay on Thursday 7th itself.

Our eBay store was open during the holidays and we were packing orders, etc but due to Courier Offices being closed, we were not able to ship out the packages.
Those orders will be shipped out on Monday.

And if there's anything that stops us from shipping out the packages within 24 hours of receiving the order then we do intimate our customers and prospective customers about the same via multiple communication option like:
> Putting message on eBay Store
> Putting message on every individual listings
> Sending a message over eBay to the customer after an order  is placed
> Calling them if they don't acknowledge the receipt of the message within 12 hours.

well they contacted me today

Their website is getting a makeover!
Hope it performs better than it did before!

can any body tell me how much item they take to ship items?....

I order some items on 15 Sep14 ...and today it is 21 ..still they don't ship my items ...
how is their service?

Is it thehobbyshop or hehobbyshop ?

thehobbyshop.in

Call them

Have your received your parcel from them? I ordered last week and it's yet to be shipped, he is neither answering any calls nor is he replying to any emails.

I completely regret this order and will never ever buy from them again, my HK order placed a day later turned up today and thehobbyshop.in has gone AWOL ! 

Well, have your received your parcel?

exactly same thing happened to me..........

Two days back I got a mail that my Order has been shipped via DTDC.......... still not getting any tracking number..... he doesn't pick my phone call at all .....I will never back on this site ....and suggest not to go on this website

Have you received your parcel from thehobbyshop.in ? I ordered from him and he's not reachable anymore!

That sucks man, let us know if you do get your stuff.

I also ordered on Tuesday 23 September and they Shipped the item on 24th and Got the Tracking code(DTDC) on 25th that means yesterday.But i personally didn't face any problem.

I've personally given up on them, it's a shame to see LHSs doing a shoddy job!

Registrant Contact Information:
    Name: Pankaj Verma
    Organization: HobbyShop Electronic Trading LLP
    Address 1: f hostel ,room no. 258
    Address 2: nit calicut
    City: Calicut
    State: Kerala
    Zip: 673601
    Country: IN
    Phone: +91.8891331831
    Email: Email Masking Image@gmail.com [panjakwasv@gmail.com]

Do you think an hobby shop operates from a hostel dorm? Do a whois search before placing orders and safeguarding your investment..

It really doesn't matter where he is operating from as long as he is..I got my parcel yesterday, packed well so big thanks to thehobbyshop.in

I got my parcel yesterday, thehobbyshop.in is legit!

I got my parcel yesterday, came in about a week after ordering, thx hobbyshop.in

still waiting for my items ......

I bought M3 8mm screws from The Hobby Shop on 4th Oct 2014. (There seems to be another one by that name. The one I refer to gives phone number as 7785012018)  They acknowledged it on 7th Oct telling me that the packet is sent through DTDC. No tracking number was given. Asked by email again for the tracking number. No reply. A person by name Pankaj responded once over phone and said he will get tracking number that evening. Now it is 15th. They stopped picking up the phone. Can some one tell me what is wrong with the seller ? If this is how they treat their customers then please think before ordering from them. Any input will be helpful to me and other prospective buyers. Thanks :banghead:
shrikant

Welcome to the league.
http://www.rcindia.org/rc-outlets-and-resellers/thehobbyshop-in/msg199319/#msg199319 (http://www.rcindia.org/rc-outlets-and-resellers/thehobbyshop-in/msg199319/#msg199319)
http://www.rcindia.org/rc-india-forum/beware-of-the-hobby-shop-www-thehobbyshop-com-the/ (http://www.rcindia.org/rc-india-forum/beware-of-the-hobby-shop-www-thehobbyshop-com-the/)

You are one of many who is scamed by thehobbyshop.in,
Pankaj is one of the person running the show there along with 3
more idiots,  they do not carry any stock , once u place order,  they order
it from somewhere and I had placed m3 screw along with other goods for around rs 9500/-
And they stop responding from 2nd October ,  they sent me invoice and FAKE
Dtdc tracking number Today..

And m3 screw was is back order status today .

These bunch of college drop outs make money this way and cheat people



Their are many member can tell u similar stories.

Thank you and also LoveCats for the response.  My amount is small and I consider myself lucky in that. Since they don't talk over phone I had a long sms chat with the phone number. It was quite funny the way the other party was responding with a next to honest response and showing his hurt. I genuinely felt their business might be bad and they are finding it difficult to cope with the situation. I was given the same acknowledgment more than once about my order and finally was told that my order will reach me by 17th. Without the tracking number available with them to give me,how can they give me the date so confidently ? Really a learning experience because of the holier than thou attitude of the person concerned. You live and learn.  :hatsoff:

Same problem here,
1. 3-4 days asked regarding proper details about boat combo but no reply.
2. Price of boat propeller 120/-
3. Same prop price on eBay store 80/-
4. While ordering received error saying no payment option available in your area ???

@Shrikant sir,
                     Details already sent.
@love cats,
                      Please mail us your query.
@trchhmuffns
                      Your order is already sent yesterday.tracking updated today.Also please stop spamming and hijacking threads please.

But I already mailed it twice. Even sent you the sms. No replies. My query is same. I want the tracking! If my thing is shipped, then why it hasn't reached me yet? I think its fairly safe to assume that you've put a bogus "Shipped by DTDC" isn't it? If not, please mail the tracking to everyone who's status is "Shipped by DTDC". I'll get my problem solved.

Nonetheless, this is very wrong way of running the business. Just because we don't have any escrow in between like ebay, it doesn't mean you take the things for granted. See this section, why so many have problems with just you? Doesn't that already ring a bell that something is not right and must be corrected? Telling the truth if you're not able to provide the items in stipulated time might not win you a customer immediately, but will definitely win you the trust and a potentially loyal customer in future. However, if you lie like this, you'll win the customer, but that customer won't be coming back to you again. It's your loss in the long run. Think again man. Trust ain't worth loosing for any amount of money.

Pankaj or whoever you are .

Where were you all these day and you have guts and audacity to advise everyone of spamming , it is not spamming but it is your true reflection of your personal character and way u do business.  Just a single line mail or sms will be enough and I would have waited or max process for refund.  Everyone understands business difficulty but not responding and not answering will not help.

Order was placed on 2nd October and you collected additional fast shipping charges but u yet to ship till yesterday and now you claim that you have sent it, let's see till tomorrow the conditions of the goods.

Your attitude shows in your statment that rather then feeling sorry or apologies  to your customer you are  advising to others about spamming  , it shows that you are full of shit.

Other two customers at least deserve a sorry or apologies from you if you want to avoid costly and ugly law enforcement / sales taxes battle.

Please mail us your query.
@ LoveCats  Trchmuffins  radiocraft

(http://www.thehobbyshop.in/images/hs.PNG)

Thanks and regards.

THS



Thanks for Contacting TheHobbyShop Support.
www.thehobbyshop.in (http://) (http://)
Support email: support@thehobbyshop.in

@  Trchmuffins
Please mail us your query.


(http://www.thehobbyshop.in/images/hs2.PNG)

Thanks and regards.

THS



Thanks for Contacting TheHobbyShop Support.
www.thehobbyshop.in (http://) (http://)
Support email: support@thehobbyshop.in

THANK you

Please mail us your query.


(http://www.thehobbyshop.in/images/hs2.PNG)

Thanks and regards.

THS



Thanks for Contacting TheHobbyShop Support.
www.thehobbyshop.in (http://) (http://) (http://)
Support email: support@thehobbyshop.in

Please mail us your query.


(http://www.thehobbyshop.in/images/hs.PNG)

Thanks and regards.

THS



Thanks for Contacting TheHobbyShop Support.
www.thehobbyshop.in (http://) (http://) (http://) (http://)
Support email: support@thehobbyshop.in

last Sunday I got half of my order ......waiting for remaining order......and I have already send email... but no response even people don't  pick up their customer's call

Your wish is granted. But I don't see any result. Neither has my product arrived nor did the tracking from you.

Today on 20th I received my m3 8mm screws few minutes ago. Before that on 18th I received an email telling me that the packet has been delivered to me already.Paid on 4th and was told that my order was accounted on 7th. I don't know how to handle this kind of intrigue. I feel tired. Thanks everybody here at RC India for the input.Also many thanks to the people at The Hobby Shop for the sympathetic response.  :bow:

I am another one having problems with thehobbyshop, firstly there site have transaction error, i tries 2 times and my money deducted from account twice, and there site showing an error page:) after the final transaction.
There phone number is all fake, do not know why they still use in rcindia forum's signature the same which is on there website.
Then i chased them via emails and i found myself really lucky that they replied me, saying please do not fire your guns :)
Though finally they refunded my earlier transaction which till now not come back to my account :(
Now i am worried that about my package, i have selected dtdc option and paid the extra fees, but till now after 10 days my account history showing "payment received" that's it, and now i am not lucky anymore about there email replies :)
one thing learnt, there service is totally a flop show, they really need to remove "the" in front of thehobbyshop :)
If they really want to do online business with so very less niche in India, they have to be more professional compare to other very good competitors.
I will wait for some more days, if they really feel that they are doing good and will not send my package, they will soon receive a letter from me as a lawyer for there registered LLP company address officially cc MCA gov of India, and i will chase them for sure, as i do not want our small rcindia community to have bad services anymore.
So members just be alert before you order from them , i know we always excited to order some parts as they are not found on some other good website, but my suggestion would be, just wait for good websites inventory update rather paying and waiting form thehobbyshop, at least other good once receive the calls and guide you with better support :)

 

Admins .. I think this seller www.thehobbyshop.in (http://) has enough bad feedback to be blacklisted as Jack (ass) Hobbies.
Putting up a flashy website and cart, showing items in stock is one thing but actually shipping the items in time is something which seperate a "Part time" seller from a real LHS.
Such repeat offenders should earnestly put best as "Individual Seller" and not "Hobby Shop" if they cannot fulfil the most basic ethics of correct information and actualy delivery of item in time.

Even today, there is at least a price advantage of 20-60% of Chinese sellers over so called "LHS" , a term overly misused. If these LHS take same time delivering item these Chinese seller take, why would one order from them ?
They are not Local Hobby Sellers -
1. LHS is a neighboring Hobby seller in Brick and Mortar who shares personal "Rapport". An Online RC seller in other city is not LHS.
2. Our So called LHS is mostly selling "Made in China" or other country and there should be no "Indianess" attached with these sellers.
1. The so called LHS should provide the Price or Delivery time advantage, else any sensible Flyers has no reason to stick to them. The old BS of "supporting thy LHS" does not apply because of (1)
 

Hi,

 I have also been cheated by thehobbyshop.in.  :banghead:I tried calling him many times and sent mails and also couple of SMS, he never picks the call nor replies to the mails. please see the below attachments what happened to me. when i brought the items the payment was successful and received the acknowledgement but in the THS site it shows the items needs the payment. I sent mails and also raised the ticket (which was there in his site) but no reply.

I request the guy whoever he is please don't cheat the people. if you are not capable to run the business, please shutdown the site you are running.

And to all the other members PLEASE don't buy anything from This website http://www.thehobbyshop.in. Surely you loose your money.

Thanks,
Praveen

I think you can call your bank after 7 days post the payment is made and raise a refund request. The seller would be bound to furnish proof or refund the money back. The whole process takes about 2 months but you get your money back.

I have ordered One reciever from THS,,,

Payment is done 3 days past,, still no information about shipping and no reply to msg.
shipping methode is 3-5 days,,, lets c it comes in 5 days or not.

As on site ,, bellow logo they have written "same day shipping"

Guys I'll post my experience soon...

Lol! I made a payment on 23rd November, THS accepted it as well! Got nothing until now...we are sitting on 30th December!! Another one loses money...!

I ordered an entire lot of stuff I needed from hobbyking. Got it delivered...but THS is a fraudy site...stay away or be scammed!!

I have also been cheated by the SOB. Wish I did some research here before placing the order. Same experience as multiple people on the website.

1. Refuses to provide a tracking number
2. Refuses to communicate
3. Order placed 9th Jan
4. Got one email saying "parcel will be delivered by 21st Jan" - Again no Tracking Number!
5. Site gave an error while placing the order so my address is not even captured correctly... but without a tracking number its all useless.

For whatever it is worth, I will raise an FIR. If people are willing get together and raise a complaint together it will be more effective.

:o OH Damn !! seriously if i had looked up this thread before making the purchase, i would have straightaway blocked thehobbyshop.in on my computer ... i have made the order for 2x 20A ESC's and it costs me Rs.1370 and i have done the payment through the credit crd , i have literally spent rs80+ on messaging this Pseudo crap, and he never responded conveniently, he usually tells me to wait after i message him 3 to 4 times (regarding tracking number and order status ) , then his waiting period loops again and again ....

Also THS owner if u happen to see this post just try to recollect that you actually have an email account (for your site)... oh !! then when you remember it, just purchase a smartphone (with the very amount u stole from many people) and download the gmail APP and activate it for multiple email id's (please include.. support@thehobbyshop.in) seriously what should i say ! wasted a lot of time in dealing with this issue .. i am hoping he addresses this post and Replies to me .. ( btw my order id is #3384 )

:hatsoff: One genuine advice from me, just dump your site its time and money wastage for you and others, you are going nowhere with the way you treat your customers .
Take my advice you will gain profit, not by faking others but with whats really Worth :thumbsup:
BTW can someone tell me a source/way/method to Contact this guy ? (owner of THS)
------------------------------
update :
I Guess this is that guy who owns the store .. try your luck and message him ( his last status Update was on 21 jan 2015 )
Here : https://www.facebook.com/pankajREC (https://www.facebook.com/pankajREC)

I am very pissed by the way these guys handle serious business. No replies to messages, emails whatsoever. Got partial delivery of my order. Still half of my items are stuck with them and they don't seem to care. Worst experience! My order is 3316. If you have some kind of business ethics left in you'll please contact me with the whereabouts of my belongings!

Wish DGCA hoopa had not happened, you guys guys could have made a formal complaint to Cyber Cell / Sales Tax department  @Anwar , are you going to put this Fleece shop on "Black List" ?? I think replying with a post on OCtober with sites screen shot, which more like an advertisement, and never reverting back after multiple offenses, there is NO case in their favor.
We should Sham such thuggs and smear their face with burnt Castor  oil.

HEY the sick Part is that,... from yesterday night i am trying to visit thehobbyshop.in on my fully functional modem (it has a fixed ip) ..but i am not able to visit this site..so i just stopped checking that site for a while, but in the evening today when i tried to open it again it wasn't opening, tried many browsers, also tried emptying the browser filters and cache, nothing worked.... i knew that something was boiling off the ground  ... yesterday i found his profile on facebook, sent him (the admin of store https://www.facebook.com/pankajREC (https://www.facebook.com/pankajREC)) a friend request with a message to accept it.. and now when i open his profile again BAM!! the "add friend" option Disappeared (straightaway blocked me instead of accepting my friend request).. and after all that i just thought of using a proxy ip (used anonymousx plugin to change the ip) and then when i open the address again , everything loads up fine ... also this site loads fine on my cellphone and tablet (they use different ip address).. used many resources and tried to connect to this site everything seems working, its just that only my ip ain't connecting to his server!  :-\  purely this proves that this guy is using an ip blocker on his server and has blacklisted my ip ....

what was the actual span of time it took for them to deliver the items which u received ? and also did they ever provide u with the tracking id for your shipped order..?

Seems like we got a clever kid,( or at least that is what he is going to think until he get caught)

Experience of recent purchase with TheHobbyshop is not good. I purchased a Turnigy  ACCUCELL6 charger online purchse order no. 3315 dated 20Jan2015. Though the the item was supplied but I have not recived a Invoice / Bill for the same (which i need for submitting to my office) in spite of several reminder e-mails. There is no response. Please do not buy from TheHobbyShop if you require Bill / Invoice. Also There is no response to any e-mails sent for knowing the status of payment received / shipment of items, etc.
Gajanan Navelkar

 even i got cheated by that idiot. i have ordered stuff worth 3600(order no:3441) and paid the money through the debit card and thats it no response after that .that guy dosent even lift a call or reply to msg or mails. so plzz dont buy from him. :banghead:

I ordered some items and paid the amount, had mail that payment was successful but after that no reply. No email no sms.

Same here friend. :banghead:

I have never bought from THS

But look at it this way: con a couple of suckers out of a few lakhs, sit back and relax. Because people will just crib and crib, and not take any action, hoping someone else will.

Enjoy the cribbing! Meanwhile the rogue is laughing all the way to the bank  ;) :D :D

On the other other side, some people post/have posted earlier that they have received the stuffs/not receiving the bills etc. If this is true, either he got stuck with something else, or buying and selling from outside which justifies the wait. Or he could be posting from other handles to trick people. Yet he has the same mobile number i used to contact him back in 2012. And its live which means the guy is alive.

Other websites of the same guy:

http://www.thshobby.com/ (http://www.thshobby.com/)

http://aeroworkshops.in/ (http://aeroworkshops.in/)

Also did you people read the warranty terms?


Warranty

Warranty,IF ANY,will be specifically mentioned on product details page.For any assistance regarding Warranty /RMA of your euipment purhased from Our Store, please send us a detailed mail specifying the problem, and we will get back to you within 24 hours as to where to send your Parcel for RMA. We do NOT guarntee that a parcel sent to us will be RMA'd.( we will inspect the items for any Tampering, Interface change, modification(s), and Then only we will send a replcement.This process may take 2-5days, but don't worry we will keep you updated on Current Status of your Order/Item).

Thanks for Shopping with us.

he says he will get back on where to send the parcel?? is that not very strange if he himself is not sure where to receive the replacement?

I had a very bad dealings with these guys. I placed an order of 7700Rs three months back. But those guys do not reply neither on phone nor to e-mails. They show on web that they have shipped items but do not provide any information on details of the courier.  :banghead:

Hello guys,
     I have been ordered a servo tester on 18/2/15 but till date 2/3/15...they did not dispatched my item....I have emailed him many times..and try to contact on phone but they did not respond........what i have to do?

hello mustak welcom to forum.
note one thing thehobbyshop.in is totally a scam... they cheats
don't ever buy from thehobbyshop.in..
there are lots of threads in which we have discussed about the hobby shop..

regards

True. Even I lost arnd 4K. Ordered few props and Lipo. A big cheat.  :'( These kind sites should be highlighted and blacklisted!!

on webside they shows my order as." processing.. shipped by www.dtdctrack.in (http://)".....No tracking no. what does that mean?

order will never reach you...  :banghead: :banghead:

same here, no reply and no tracking.. i am going to take legal action against the store, also raise a complaint to the transaction provider so that they don't support this type of stores..

Yes sir you are right. you should take legal action against this site otherwise they cheat other people

Hello bloomonster,
       I raised a complain to EBS PAYMENT GATEWAY...but they nothing do ,only send a request to "the hobby shop".

hey mustak,
I did raise a ticket to ebs and they replied to thehobbyshop, i replied them again with no response from thehobbyshop and they replied that seller has initiated refund, will update in few days if i get my refund.. i also mailed ebs what other customers are going through with this seller.. keep on updating ebs.. hope you can get a refund too..

it was a very bad dealing with thehobbyshop, he never replied to my mails or sms or answered my calls, i had to call him numerous time and also update the same to ebs..

Website is running by some hostel student in banglore and the mobile number location is bihar.
They are IT students

Thehobbyshop.in is a fake website and scam.

Report your experience to the below link about "THEHOBBYSHOP.IN" will help by demoting that site from google listing.

https://www.google.com/safebrowsing/report_phish/ (https://www.google.com/safebrowsing/report_phish/)

@akhilzid, This link is for reporting Phishing sites; Way different than what TheHobbyShop is doing.
Not going to help.
It seems the best option at the moment is to take "File as many complaints with the Payment Gateway" Route; whether of a new or an old issue.

its a fake site, strange they have everything in stock and also read the faqs, they have listed perishable items issue too :P if you have an issue, mail to ebs.. i got my money refunded after numerous mail to ebs and seller..

Ebs  said that they are not responsible for reverse transaction..talk to your bank..

rc hyderabad shop is good. i hav good experience with them. they will deliver within 3 days. u can go through the following website.

http://www.sp4mm3r.com/ (http://www.sp4mm3r.com/)

Do you have any address of ths lucknow. I want to send them a notice. So if u have any address please share it with me or any further details. It can help in solving my problem .please :help:

This is really very sad  to hear people being cheated... hope you find the person behind this & get the money back..   can someone find the local address of this shop from were he runs it.. this will be the fastest way to get it done...

try in www.sp4mm3r.com (http://) they are authentic and prices are very reasonable.

Dear members
I am new to this hobby and started building my first RC plane. I ordered online few electronic material from "www.thehobbyshop.in (http://)" THS. Soon later came to know from this forum that there are many complaints against this site :o . But I was just hopping that I will receive the material 8-) . But :banghead:
There was no response from the merchant-no SMS reply, no phone reply, no mail reply ??? .
I then complaint against the THS to EBS (support@ebs.in) regarding this :help:. Soon the THS replied that material is shipped (I guess they were just faking).
As I did not receive the material after a week that to with many unsuccessful attempts to contact the THS, I once again went on to complaint EBS regarding this issue. Finally THS refunded the money {:)}
Thanks to support team EBS :hatsoff:
Moral of the story: If you are caught in the same situation like me by doing online shopping from "www.thehobbyshop.in (http://)", just complaint to EBS.

They also seem to have overpriced items.

@raphatak2011: Same story here. Even I didn't receive anything from them. So I complained to EBS by mail to support@ebs.in and they raised a ticket and send a mail to www.thehobbyshop.in (http://) asking for refund. But again no response!!
Is this the same thing happened with you? what next??

Hi,
Ordering from the thehobbyshop.in was the BIGGEST MISTAKE!!!! I still havent received the product!!! I ordered and paid for a 30A ESC. The status of the shipment is "Shipped by DTDC.www.dtdctrack.in" but there is no tracking details mentioned. I made the payment on March 6th, 2015 and almost after 15days still I dont have the product!! The phone number is useless , nobody picks up!!  If the shop owners are reading this, I want you to return the money back else I ll send in a court notice!!

If you cant handle a shop then better shut it down.

If there's anyone else with the same issue, I'd like to know if you have taken any legal action against the shop owners ?

Where will you send the court notice?

Please search through the posts on this forum.
There are hundreds of posts like yours.

@sukhoi1027, Call EBS customer support at 1850 654321 and please raise a claim for a refund (If you have paid through EBS)
If you have paid through Manual Bank Transfer (NEFT), then raise a complaint with your bank's customer care.

While raising a complaint with any of the above (as per your payment method), please explain them about the whole issue where TheHobbyShop have duped many customers, and you are not alone.
We need more and more complaints to get rid of this issue once and for all.

I am really sorry to say that we are not united and always selfish.
People use the word legal, court action, FIR etc. in the forum to threaten the owner.
Once they get their money back, they don't, bother about others and vanish from the forum.

One interesting fact is, THS brings many new members to forum and that too they make a post immediately after joining.

Even I raised a claim with EBS to refund my money. EBS has sent a mail to THS asking to refund the money. But it has been 4 days, but no response. I am sending a reminder today. Lets see what happens.

Is there a fastest way to get hold of the person running this shop... this thread is just getting bigger n bigger..  were is this located any local people can get help of the near by police & lodge a complaint & put him behind bars..  this is idotic...

What I fail to understand is why dont people do a simple google search for reviews before buying from anyone. If you do a search for the thehobbyshop.in the third result is this very thread! And recent posts are more than enough for anyone to decide whether to go ahead or not.

Exactly, however had it been the other way round, many of these members would have saved themselves from this trouble. Its member's own ignorance and lethargy that leads him into such situations and hence I dont pity them at all!

Anyways hope this rant doesnt fall on deaf ears.

If you are concerned about the 'Owner', let me tell you that one does not becomes an Owner by just 'Owning" others money, but taking 'Ownership' of the responsibilities after selling an item.
If this fraud, Scam Shop seller had an iota of shame or regard, out of so many thread, he would have cared to respond even ONCE.

No matter if a person's 1st post is regarding complain about this Shop. Even If someone is maliciously creating false account to make false claim, the owner has to reply back here and prove him wrong.
His complete silence has only one take away - he is fully guilty of this scam.
The very vulnerable people who fall in such trap are newbies. And forum like this encourages old timers to warn and advice noobs, should they seek one first.
And yest be it 200 or 20,000 , he that guy is shamelessly pocketing away people's money without sending the merchandise, leave legal, police etc etc, if someone like me were there, and had a physical address, would have resorted to physical means to teach him a lesson.

Its not the first time we have seen such Scam Shops, and at times some even showing his middle finger to the entire forum, and just because people don't research before buying, they fall in trap.
The only thing we can do is that, put all their dark deeds on the wall of this forum so that even most nonchalant Google search by an aware flyer should land up to these pages and he should try some other trusted and reputed shop instead.

The real issue is that no one is pursuing this with seriousness. The laws are there, someone affected needs to take this with enough seriousness and take this forward.  In today's fast paced life, no one can be blamed for not taking the possibly lengthy route of litigation.

Ultimately, it is the user's own fault not to research the sellers they are dealing with.

I have no concern about the owner.
I just stated how people try to get their money back using those words, instead of taking real action.

I spoke to the EBS Gateway ppl regarding this issue. Asked me to raise a claim. Also spoke to the company who had registered the domain (GoDaddy). They have also started their investigation regarding this. If found guilty, they will be black-listed and their site will be taken down.
If there are any lawyers here on this forum, willing to take this case forward it will be well-appreciated. Moreover, ppl who have been duped in the past, request you to kindly keep substantial proof( EBS payment acknowledgement mail,  any communication mail from thehobbyshop.in, screenshots of the order history) regarding the fraud handy.

Lets see to what extent we can catch hold of these ppl!!

They have a registered company, use the information in the below link.
https://www.zaubacorp.com/company/HOBBYSHOP-ELECTRONIC-TRADING-LLP/AAA-8184 (https://www.zaubacorp.com/company/HOBBYSHOP-ELECTRONIC-TRADING-LLP/AAA-8184)

I had sent an e-mail to EBS .

My query

Hi Team,

This is with respect to one of your client www.thehobbyshop.in (http://) (http://) .
This specific online vendor has been duping people using your online payment platform, and via other payment methods.

After ordering, your client doesnt bother to send the item, neither does he bothers to pick or reply to customers queries. There have been many complaints. I believe you may have recently received complaints regarding unfulfilled order.

My question is, cant anything be done to stop this fraud from using your platform to dupe people?


Thanks
Vishakh Nair

PS: You can read the whole story
http://www.rcindia.org/rc-outlets-and-resellers/very-bad-dealings-with-thehobbyshop-in (http://www.rcindia.org/rc-outlets-and-resellers/very-bad-dealings-with-thehobbyshop-in)


 Got two replies respectively within 24hrs.

Reply 1

Account # 12271

Domain # thehobbyshop.in

Dear Vishakh Nair,

EBS is a technology provider for payment processing. Any discrepancy in the orders/service has to be dealt directly with the merchant " thehobbyshop.in " if there is no reply from the merchant kindly raise a dispute to your card issuing bank.

Note: The settlement has been stopped for the merchant "thehobbyshop.in" due to customer complaints.

Please do revert for further assistance.

Regards,
Kamal
Executive - Transaction Support
E-Billing Solutions Pvt Ltd.
Akar's Tech Park I 1st Floor I #2, Manikodi Srinivasan Nagar Main Road Extn I
Seevaram I Perungudi I Chennai – 600096 I
Visit Us @: www.ebs.in (http://) (http://) I Support: http://support.ebs.in (http://support.ebs.in) I
Support: +91-44-666 33333 I



Reply 2

Dear Vishakh Nair,

We request you to provide the EBS payment id or e-mail id which was used during the time of the transaction, so that we can check and assist from our end.

Now whats left is his domain and the bank acct used for transfer. Godaddy doesnt have an e-mail support and their self help pages suggested to contact local law authorities in case of harassment or illegal activities. And I expect similar response from banks too.

So ideally next step should be a "Legal Notice", which is usually prepared and sent by an advocate. It shouldnt cost more than Rs 500 in any case, and their are lawyers who would do it for Rs 50 FYI!

Anyhow as the adage goes, 'Prevention is better than cure'.

PS: Havent bought any thing from thehobbyshop.

PPS: Sukoi posted before me so...

@SideWinder : Thats great job!! Godaddy doesnot have any email complaint but I spent an hour yesterday talking to the representatives. They have already started their investigation on the matter. They will get back in about 5-7 days. Now the only place left is their facebook page!!!

Even I contacted EBS and asked for refund. But they said nothing can't be done from their side as the payment has been successfully accepted by the merchant! Also asked them to take steps and block this site otherwise more customers wil get cheated! Here's a reply from EBS:

Account ID: 12271,
Domain name: thehobbyshop.in,

Dear Amitava Das,

Thank you for mailing EBS,

We have already taken steps against the merchant that needed to be taken from our side and regarding your complaint kindly do as advised earlier.

The mentioned payment ID 33979678 is a successful transaction and the amount has already been accepted by the merchant. Regarding the status of order/service or about initiating the refund kindly contact the merchnat Hobbyshop Electronic Trading LLP - thehobbyshop.in.

If you claim that the merchant is not responding to your calls as well as your mails kindly go ahead and contact your bank' s customer care to raise a complaint against the merchant.

NOTE: EBS is a technology provide to the merchant

Kindly revert for further assistance.

i think only http://www.sp4mm3r.com/ (http://www.sp4mm3r.com/) is authentic shop

Hello Rahul004
Are you a spokesperson for sp4mm3r ?
8 posts out of which 7 posts referring to the LHS. :banghead:
http://www.rcindia.org/profile/?u=13227;sa=showPosts (http://www.rcindia.org/profile/?u=13227;sa=showPosts)

haha he just was in my thread too :giggle:

TheHobbyshop is active on the Sellerfront for stuff seemed OK in past , an year back I ordered some stuff , it was delivered but some wheel collars not sent claiming not in stock will be sent later , never heard of that stuff till date . On 16 July I placed an order No 1404 for an amount of Rs 5880 ,  paid for the stuff and they sent an email abbout the payment recieved and order no promptly . As per their website they show that orders will be shipped within 24 hrs of recieving payment . I sent several emails on the subject , and several SMS also on the subject but  8-) they did not respond till date . They have a contact No on site which can recieve SMS only and they do not attend the phone , I rang up sevraltimes about this date , but till date they did not bother to mail me about the dispatch details of the stuff . I have yet to see even a Panwala / subjiwala also having a Mobile for Bussiness and taking calls .Anyone having similar experince ? Let us share these type of experinces
Regards
Colonel K S Rao

Hi shiva
   before placing order see the threads in this form many members reported thehobbyshop.in as a fake website....
So please do not order from this website ...

http://www.rcindia.org/rc-outlets-and-resellers/very-bad-dealings-with-thehobbyshop-in/

thehobbyshop.in real address

PL NO. 87, SR NO 83/2 NIGDI, SAINATH NAGAR, YAMUNANAGAR,
PUNE - 411044
Maharashtra - INDIA

i am beginner in aeromodeling & new to this community...
can anyone help me to contact thehobbyshop.in??? plzzzz....
i ordered items of inr 680 , 1 month ago..
i tried to contact them several time but they didn't even bother to give reply...
plzz help me..

@ trishul you should not be waiting for your items as they are never to arrive.
They are a fraud website... Please check other comments and posts regarding this matter

okay!!!!
thanks.....it is my bad luck that i didn't follow this post before ordering items......