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« on: November 23, 2019, 12:26:28 PM »
K K Iyer
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City: Indore
State: Madhya Pradesh
RC Skills: Intermediate
Posts: 4417
Join Date: Jan, 2012




Last month I noticed a balsa kit for a Lucifer, a 75Ē span towline glider.
As Iíd wanted one since about 50 years ago (itís a 1957 design), I ordered it immediately.
The kit arrived in 3 days.
Noticed two things at once - excellent quality balsa and excellent laser cutting.
Later I realised that entire kit was made 3mm balsa, whereas wing sheeting, cap strips and tail parts should have been on 1.5mm sheets (3 out of 7 sheets)

I had mentioned this two days ago on Rai sahebís (sanjayrai55) build thread of his Tiger Moth kit from RC Bazaar.

Today morning I was really surprised to get a call from RCB Bangalore to tell me they are sending a fresh set of laser cut parts on three 1.5mm sheets.

This is REAL CUSTOMER SERVICE. (Wonder how Sujju sir, the owner came to know!)

Six years ago, Iíd narrated on this forum that the 4s lipo that came with my Dynam Tiger Moth displayed only 3 cells. I phoned RCB Bangalore, and the very next day, no questions asked, they sent me a new 4s lipo!

Thank You, RCB.

Edit: A similar thank you note posted on my Lucifer thread in the Vintage & Old Timers forum of RCGoups.com too.
« Last Edit: November 23, 2019, 01:04:07 PM by K K Iyer » Logged
 

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« Reply #1 on: November 23, 2019, 06:07:14 PM »
KALYANPRODHAN
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City: Kolkata
State: West Bengal
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Information sharing improves knowledge of both.



Very happy to hear sir...
I expected  that it may happen, as It is RCBazaar...& Grate Sujju sir
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We have to unite and to prove ourself to make indigenous products as well as marketing / Canvasing them. I'm sure we must achieve success if we try unitedly.
 

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« Reply #2 on: November 25, 2019, 06:31:59 AM »
sanjayrai55
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City: Gurgaon
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Don't wake a Tiger until you've factored the teeth



 Thumbs Up  good to hear
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Sanjay - Gravity is my enemy
 

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