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« on: August 20, 2016, 06:08:54 PM »
svalambhia
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robo mart : I had order 4 different kind of motors on its website... and they also sell on amazon flikart etc. I had just received parcel ... even in attached tracking it is not updated that I had received the parcel. Two motor of same type were found with bent shaft and they also don't move.

so I had contacted seller on after sales support phonen umber on website, on first call they give you another number to call. So I called they told me to send mail, to provide photo as evidence. so I had sent photo which is also attached here. I had called them again if they received my mail, the seller said...I had seen packing video and they had sent in perfect condition, he told me that you had bent motors. I said, I had just received parcel, how can i bent them, but he was not ready to accept. So I had asked them to share the packing video and even if it is damaged during transport it is not my reprehensibility.

First, he said packing video is very big I can not sent. I told him to upload it on youtube, I will check, then he said it is company's private thing, he can not share, So, I had said, I will post this review, he said do what ever you can and started saying bad words..... then cut the phone

Bad people don't buy....

IMG_20160820_153557.jpg
Robo mart Wrost seller sends damaged motor item.... Not accepting the issue
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« Last Edit: August 20, 2016, 09:17:17 PM by svalambhia » Logged
 

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« Reply #1 on: August 20, 2016, 10:21:38 PM »
pathak.suril
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i had ordered  1 35000rpm motor.i got  my  order after 1 week and when i had opened package,i saw that my motor is looks like used and terminals are already soldered.after that i have checked that my motor is working properly or not.i found that my motor is working but not feeling well because they send us my motor which is used by another person and now when i asked about this to seller,he told me that it is tested by us for quality standards but according to condition of motor,i didnt look as he said. it was an old,not new one.
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