sp4mm3r Hobby Store Experience - Indian Shipping

Started by TechnoCrackOC, January 26, 2015, 12:15:26 PM

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TechnoCrackOC

Hey,

I wanted to share my experience with my Indian brothers when I shop from the Online Hobby store sp4mm3r. A lot of questions has been raised about this website and its experience. So let's see how it all goes 8-).

So I have ordered the Syma x11 from their website which is a RTF quadcopter. I have given some details below as well. I will keep all of you updated on any thing that happens down the line.



If you wanna buy this quad from their website please use this coupon code: GBX11YM it will give you a discount!

Thanks for your time :hatsoff:,
Junaid Shaikh

TechnoCrackOC

#1
UPDATE 21/1/2015:
I contacted them asking why my processing is taking so long. They replying in an hours time asking me to confirm my address. Lets see what Happens

TechnoCrackOC

UPDATE 28/1/2015:
They have dispatched my order :) got my tracking no. It is coming through Netherlands Post Registered. I tried to track the order but it said pending maybe they(Netherlands Post Registered) have not yet Shipped it!

aman1256

Well I hope it doesn't Get Stuck In Customs as Its RTF and I think so the Radio Tx/Rx will be included with It. So I hope it doesn't get stuck in customs and I hope that you receive it soon.
Regards,
Aman.

TechnoCrackOC

Ya that's what I wanted to test! Thus sparing money for you guys and also so that you don't waste your money as I want a lot of people to join this hobby

Will review it soon!

Thanks,
Junaid

aman1256

No Problem I will be Waiting For The Update from you sir. Hope It Arrives Without getting Stuck in Customs :)
Regards,:D
Aman.

Cycloned

I hope you asked them to label the package as a low valued gift with the item description excluding the RTF part.

TechnoCrackOC

No worry for that when using sp4mm3r  ;D because I notices that when you start tracking the order they send you a picture of the parcel! and on the parcel it is written:



Note I have rotated the image in Photoshop!

Cycloned

That's very smart of them, excellent service. Unfortunately, they ticked other so there's a chance you will get taxed. Let's hope you don't, keep us updated on what happens!


TechnoCrackOC

UPDATE 29/1/2015:
The tracking number now works the package is in transit as of now!

madaquif

any one willing to share their website????


cant find them on google.... :-\
Regards

MadAquif...

4 D RC ....SURFACE WATER AIR N SPACE

TechnoCrackOC


madaquif

Regards

MadAquif...

4 D RC ....SURFACE WATER AIR N SPACE

TechnoCrackOC


TechnoCrackOC


TechnoCrackOC

UPDATE 5/2/2015:
Send item abroad (EDI-received)

TechnoCrackOC

UPDATE 9/2/2015:
Sent items to customs (Inb)

I think the item is stuck at customs and I have to pay customs.. let's see

aman1256

Hmmm Well I hope it clears the customs soon !!!!!

TechnoCrackOC

There are really some high chances that I will have to part customs  :headscratch: because on RCIndia wiki: http://www.rcindia.org/wiki/What_are_important_issues_to_consider_while_ordering_from_international_stores_like_HobbyKing_%28customs_costs/issues_etc%29_%3F they have mentioned that sent item to customs usually means item has been detained!

aman1256

No Actaully every item goes to customs so its not a problem but yes if there it comes rentention and then reason then its a big problem.
Aman.

TechnoCrackOC

UPDATE 12/2/2015:
Sent item to domestic location (Inb)

aman1256


TechnoCrackOC

Hopefully it gets to me... Will keep you updated  :hatsoff:

aman1256

Just Track Your Item On Domestic Tracking Now And you will get to know where its dispatched.
Regards,
Aman.

TechnoCrackOC

I did not get you when you mean Domestic Package, does that mean Indian Post tracking

aman1256

Yup Your Correct Registered Post Tracking.
Regards,
Aman.

TechnoCrackOC

Finally the package is Home  {:)}

It was a amazing experience! I would recommend sp4mm3r to anyone whom I know!

Shipment Info:
Order Date - Jan 26, 2015 2:17 PM
Receive Date - Feb 14, 2015 12:02 PM

Total Time: 19 Days in Total including days in Custom.

I was amazed that this package passed the Indian Customs as it was a RTF Kit. It includes a LiPo, 2.4 GHz Transmitter, Quad, LiPo Charger, Extra Props, & Manual.

Some Picture's:





*Picture are not copied from the Web. They are my own Pictures from a Nikon DSLR, Fell free to reuse them!  :)

aman1256


yash3339

Didn't have to pay any customs duty? Also, which customs office cleared the parcel? Mumbai?

Thanks

aman1256

Yup That Would be Mumbai I Think So as He/she lives In Navi Mumbai.
Regards,
Aman.

TechnoCrackOC

Yaa brother, I live in Navi Mumbai so it is Mumbai customs. I am a male and my name is Junaid! Also I did not pay any customs!

Regards,
Junaid

yash3339

Great! Thanks for the info.

I also have a package incoming with an RTF drone, via EMS. Will keep you guys posted.

TechnoCrackOC

From which website did you order? Which country?

yash3339


TechnoCrackOC

Don't worry bro be patient it will cone to you! When did you order?

yash3339

It was shipped yesterday I think. I'm kinda apprehensive about getting this one. Have an experience of 100+ shipments from China, but the only time I've had a problem is when I had ordered a Hubsan X4. Let's see how it goes with this one, will keep you guys posted.

Abby 244

I want to order x6 tarantula from sp4mm3r , it is almost 90$. Any kind of suggestions are welcomed.
Indeed I need some suggestions regarding the shipment and customs' process  :help:

aman1256

Hello Abby,
First Of All Welcome To The Forum. X6 tarantula A Quadcopter right??? Well yes it does contain a Tx/rx (Transmitter and Receiver)  and are you buying it from sp4mm3r.com ?? and second thing In Customs 80 % of the shipments containing Tx/rx gets stuck because they require a WPC NOC abby. and believe me it really hard to get A WPC NOC.
Well If you check this Thread and read the past posts you will notice that The small Quad that was ordered did clear customs as sp4mm3r marked it RC Simulator and it is like in rare cases it gets cleared. So its like taking a chance only abby but yes if its gets stuck in customs then you can tell them to send it back and get your money I know its hard but yes if its shipped by FedEx,UPS then there is like 60 to 70 % chance that it will get cleared.
Regards,
Aman.

Abby 244

Thanks for the information Aman.
I am really eager for this quadcopter (:|~
Can you suggest me some other Indian store or site through which I can get it?

TechnoCrackOC

Buddy there is not a whole lot of worries involved! All my quads flow in from sp4mm3r, surely there have been multiple occasions where I had to pay customs but its mostly around Rs 200 to Rs 300.

sp4mm3r are smart in terms of packing there stuff like they mark it as $15 so you have to pay less customs if applied! I recently got the Hubsan Q4 which is $25 and they wrote on customs sheet as $15 and I had to pay Rs 177.

The only reason why I buy from sp4mm3r is they are smart and their customer support is also awesome! I also ordered Syma x5c a day ago, I will update you guys on that :)

One last thing is make sure you get the tracking no! Or else there is not a whole lot you can do if you do not receive the product. But as always there is a risk ordering from outside India, sp4mm3r is the place where I go

Play safe use common sense, cheers ;)

aman1256

I understand your eagerness. But I really Dont know about it maybe you can post your requirement in the wanted section.
Regards,
Aman.

aman1256

Hey Techno,
Surely update it here mate i will like to follow it ;).But do you know your lucky everytime you order something from sp4mm3r it gets cleared really mate but yes one thing is to be admitted that sp4mm3r is Really Smart and yes there is a hope that it will get cleared always when you order from sp4mm3r.
Regards,
Aman.

TechnoCrackOC

Buddy sp4mm3r is my top priority, I am yet to hear any reasonable complaints :) Did you order anything from there bro?

aman1256

You Know Techno you wont believe but my friend ordered a Quad with Tx/Rx from there it got cleared and yes soon i am also going to order something ;) soon
I hope it does get cleared.
@ abby :- Abby one thing is for sure you can try sp4mm3r for X6 Tarantula.
Regards,
Aman.

TechnoCrackOC


aman1256

Well Even i have also not heard any Complains of Customs issues on Parcels Dispatched By sp4mm3r Mate.
Wel lets hope Indian Customs continue this and not only clears Consignments dispatched by sp4mm3r but also Other websites mate.
Regards,
Aman. :)

TechnoCrackOC

Yaa actually first is that they mark item for $15 and mark it is RC simulator

aman1256

Hmm That's Some Intelligence Showed By sp4mm3r but yes one thing I am always worried of you know sometimes maybe if they go for checking by opening the Parcel in that Case a person maybe stuck ( In very rare case actually) But that doesn't happen With anyone Who Orders From Them Or even from any website.
Regards,
Aman.

Abby 244

Thanks Aman for such supportive answers. Really appreciated {:)}. I would like to take my chances for such a wonderful quad.
Okay now I am about go of topic by asking how is x11 performing. Please tell me everything about it i.e. its stability , flight time etc.

TechnoCrackOC

Bro it was my first quad thats what I learned how to ride a quad on. Long battery life (9 min), stable when trimmed nicely, nice flying quad! Would really recommend learning on it! I tried hubsan q4 as an alternative and it's small and just drift away under fan only :p. Its not stable :( its for one who know how to fly great, even its hard for me :p

Cheers

aman1256

Hmmm well as soon as you receive the Syma X5C if possible would be able to post its review?? will like to know about it.
Regards,
Aman.

TechnoCrackOC


globalmilind

Milind Raj

India, I pledge to serve you, to protect you and make you shine above all.....
....and when all the wars are over, a butterfly will still be beautiful.

TechnoCrackOC

Yaa thanks brother! If you guys want me to review anything from sp4mm3r I will try my best to get it and review it. Provided its not something like DJI :p

Abby 244

Bro few more questions .
How did u make your payment? I have a visa credit card , would it work? And did you buy that 2$ shipment insurance and was it of any use ? Last one , did you ask them to mark the parcel with lowered price or are they intelligent enough to do that by themselves?

K K Iyer

Quote from: Abby 244 on May 01, 2015, 01:10:51 AM
did you ask them to mark the parcel with lowered price

Not only chori but also public announcement of being a chor!

Why, abby 244, why?
Do you realise what you have done?

Do you think Customs don't know about under invoicing?

Customs duty lagegi to dena hai, no?

prashb

#56
Hey guys!

I too have ordered a quadcopter from sp4mm3r. It is yet to arrive to my place. I am keeping my fingers crossed, hoping that it would arrive without any hassles!
After going through so many posts here from buyers regarding the issues from customs and the strict regulations on RC devices. I am very concerned and very anxious about the arrival of my order.

Let me give you some background about my purchase. Here are the details -

I had pre-ordered a Syma X8C quadcopter on sp4mm3r.com. Shipping method was Standard Shipping through EMS.

15-MARCH-2015 Pre-ordered purchase made



Product came to stock after a delay of 15 days.

10-APRIL-2015 sp4mm3r dispatched my purchase and initiated shipping. I got my tracking number.



For some reason, the previous tracking number had been scrapped and I received another tracking number six days later. sp4mm3r asked me to ignore the old number and consider the new tracking number.

16-APRIL-2015 sp4mm3r sent me another Tracking Number

I was tracking my order using this shipping number and seemed to be going good for a couple of days, until I received another Tracking number!
Tracking details using my old tracking number.

22-APRIL-2015 sp4mm3r sent me another tracking number. This time I was annoyed and contacted sp4mm3r. They replied and conveyed that the package had been returned to them due to Security Reasons. I am not sure if the package was returned back India, but I'd guess that's what had happened.

This was the status of the OLD tracking number sent to me on 16-APRIL



And this is the status of my new tracking number!




With the above status, I am very anxious and praying that my quad comes home without any hassles!!! Its been quite a long wait and I am so eager to fly it!

Hoping for the best!!! I will keep you guys updated on what happens next!  :)

K K Iyer

@prashb,
Hope you have looked at a site called quadkopters.com

@satyagupta sir,
Boss, kya ho raha hai?
People have not heard of QK or what?

prashb

Hey!

No I was not aware of the website. This seems like a cool website! Though they don't have RTF's from any brands, they seem to have all parts for a DIY quad. That's cool.

K K Iyer

@prashb,

If your order fails to materialise, and you need an RTF quad, PM me.
Have an RTF ST360.

Abby 244

@K K Iyer I don't think asking some questions regarding imports makes a person 'CHOR' ??
AND if it is really so, then whats the use of this of forum?
Moreover I am not that much of a patriot and thus I would really love to avoid custom duty over my TOY.
Oh see I gave you a new agenda to complain about , so hurry up what are you waiting for , do what you are best at- put up complaints to your forum's seniors, inform the custom officers or better launch an FIR against me before I do CHORI in this country of CHORS.  :rofl:
I think you are born on the wrong side of the world.

TechnoCrackOC

People don't go nuts we are here yo help not to fight :)

sadu

Quote from: Abby 244 on May 01, 2015, 08:18:51 AM
@K K Iyer I don't think asking some questions regarding imports makes a person 'CHOR' ??
AND if it is really so, then whats the use of this of forum?
Moreover I am not that much of a patriot and thus I would really love to avoid custom duty over my TOY.
Oh see I gave you a new agenda to complain about , so hurry up what are you waiting for , do what you are best at- put up complaints to your forum's seniors, inform the custom officers or better launch an FIR against me before I do CHORI in this country of CHORS.  :rofl:
I think you are born on the wrong side of the world.

You don't know who he is or what he does for the forum do you?

TechnoCrackOC


Abby 244

Why do I need to know that? Is that a compulsion? Sorry but I didn't know.

TechnoCrackOC


Abby 244

Okay ! So does that mean he can call me anything he likes! Totally lame........

TechnoCrackOC

Just leave it, we are going off topic and personal :(

Abby 244

Getting back to topic . ;)
Please answer my questions techno.  :o

TechnoCrackOC


aman1256

Hey Everyone,
@ Abby :- Yes abby yes is a respected member of this forum believe me he is really good guy ( even the word good is also not the correct word I would say mate it is like more than Good or Excellent)
He helps everyone abby and yes did you see sir's  post its nearly 2000 mate. I understand that everyone has their own way of seeing things But yes He is a Reputed as well as A respected member of RCI. ( No Offence mate :) )
And Yes now about your questions  I think a visa credit card will surely work but if you do have a paypal account that's better you know  and yes always take Insurance mate if your parcel gets lost atleast they can provide you a reshipment or refund and yes I think sp4mm3r marks the price low by itself mate, Right techno ??
@Prashb :- Hello Prashb,
First Of all Welcome to The Forum. Now as the first parcel returned maybe it was their Export issues or something but the second consignment is it out of the country by now I mean sent to India ?? Or still in the Sender's Country???

And Yes Requesting All members for to post their queries on the Customs Issues or related to Customs And All in the Customs thread because I think we are hijacking the thread guys I hope you understand  all a kind request :D
Regards,
Aman.

TechnoCrackOC

I made a payment with my credit card! Don't get the insurance, get the $1 tracking no, it's competently safe I have ordered multiple times from sp4mm3r. Do remember to order some spare moters as you may burn them out :) yaa they mark it by themselves

aman1256

Hmm Insurance ??? I understand that well its okay No Problem mate everyone has their own way of Accepting Or seeing Things Right techno ?? ( So no Offence Buddy :D )
Regards,
Aman.

TechnoCrackOC

No buddy I do understand your point when I started off I also took insurance but now I believe so I don't take insurance anyways its just $2.

aman1256

Ahh Yea its correct first time we always take insurance well that's not a problem well you do have a point actually :)
One more thing we changed this Topic Subject from sp4mm3r  to customs Wow :D
Regards,
Aman.

Abby 244

Thanks a ton both of you , Aman and Techno for the answers .
P. S. I never wanted to offend anyone of you and I respect you all and expect the same from you . Its all about give and take either be it knowledge or respect.  :hatsoff:

TechnoCrackOC

Sure thanks mate always there to promote the hobby!

prashb

Hey guys!

Update: I just received my quadcopter today!  {:)}

The package was initially retained by Bangalore Customs and this was the update from them - "Retention reason : Awaiting proof of purchase/value from addressee"
I contacted one of the Assistant Commissioner of Bangalore customs and enquired what is required for them to process the package. They requested for a invoice.

I had received a invoice from sp4mm3r at the time of purchase. Luckily sp4mm3r had reduce the price in the invoice to half of the actual price I had paid.
The invoice delibetraly has lower pirce value to reduce customs duties.

However when I visited the local Customs post office to submit the invoice I was asked to pay Rs. 964 as customs duties/taxes for importing. I had to pay this at the time of delivery.

They then processed the package to my local aera post office and I just received it today. Paid extra Rs. 964 for customs, but finally was content having the package after hearing about so many regulations duanting the delivery of such packages.

A happy ending finally!  :) {:)}

TechnoCrackOC

Congratulation!!

That's way to much you paid for the customs, if you might have not contacted personally it might have been less :)

Congo anyways :)

aman1256

Hello Everybody,
Well Then Its Proved That Parcels Coming From sp4mm3r Don't face any problem or Hassles in The Customs. Well Thanks For Updating It Here.
Regards,
Aman.

Abby 244

Hello everybody! I ordered a trantula x6 on 27th may from sp4mm3r . They dispatched it on 3rd june and further details of tracking are mentioned in the below picture. I want to know that should I contact my local post office as the parcel had been released by customs on 30th june, or should I simply wait?

TechnoCrackOC

Don't worry! if it was released you should have it soon :)