Sorry to report evidence of poor quality control in my favourite makes of motors.
Hint for newcomers coming across motors that do not run straight out of the box - either dead, or juddering, or oscillating:
check the soldering on the wires. Learnt this from my friend John two years ago when my new DT700 just oscillated and didn't run.
Edit: corrected on verifying that cold solder in the other case was not manufacturers fault.